Residence Inn by Marriott Cancun Hotel Zone
96 US$
/ noche
Promedio para noviembre
Precios para Residence Inn by Marriott Cancun Hotel Zone
Selecciona fechas para ver precios y disponibilidad
96 US$
/ noche
Promedio para noviembre
Precios medios mensuales
En Residence Inn by Marriott Cancun Hotel Zone, los precios por noche son de 75 US$ de media en el mes más barato (octubre) y de 133 US$ en el mes más caro (diciembre), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 101 US$ |
| febrero | 100 US$ |
| marzo | 116 US$ |
| abril | 104 US$ |
| mayo | 99 US$ |
| junio | 91 US$ |
| julio | 99 US$ |
| agosto | 99 US$ |
| septiembre | 101 US$ |
| octubre | 75 US$ |
| noviembre | 96 US$ |
| diciembre | 133 US$ |
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nov · 96 US$
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Más caro: diciembre (aprox. 133 US$)
Más barato: octubre (aprox. 75 US$)
Acerca de esta propiedad
Sumérgete en una de las 2 piscinas al aire libre o disfruta de las demás instalaciones recreativas, como un gimnasio abierto las 24 horas, entre otras. Encontrarás también conexión a Internet wifi gratis, servicio de celebración de bodas y ...
Servicios
Sumérgete en una de las 2 piscinas al aire libre o disfruta de las demás instalaciones recreativas, como un gimnasio abierto las 24 horas, entre otras. Encontrarás también conexión a Internet wifi gratis, servicio de celebración de bodas y una sala de estar compartida.
Servicios empresariales
Tendrás un centro de negocios abierto las 24 horas, check-out exprés y un servicio de recepción las 24 horas a tu disposición. ¿Estás organizando un evento en Cancún? En este hotel tienes a tu disposición 236 metros cuadrados de espacio con centro de conferencias y 3 salas de reuniones. Se ofrece servicio de transporte al aeropuerto (ida y vuelta) gratuito disponible 24 horas.
Comida
En Residence Inn by Marriott Cancun Hotel Zone tienes un bar-cafetería a tu disposición. Pon la guinda en el pastel a un día fantástico con una bebida en el bar o lounge o en el bar junto a la piscina. Se ofrece un desayuno bufé gratuito todos los días de 06:30 a 10:00.
Habitaciones
Reserva una de las 158 habitaciones con cocina, frigorífico/congelador grande y placa de cocina, y disfruta de una estancia inolvidable. Las habitaciones disponen de balcón. Para los momentos de ocio, tendrás una televisión de pantalla plana de 55 pulgadas con canales por cable y conexión a Internet por cable y wifi gratis. Entre las comodidades, se incluyen caja fuerte, una zona de estar separada y teléfono con y llamadas locales gratuitas.
Ubicación
Residence Inn by Marriott Cancun Hotel Zone está en una fantástica zona de Cancún (Zona Hotelera), a solo unos pasos de Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc y a apenas 4 min en coche de Playa Delfines. Además, este hotel con campo de golf se encuentra a 18,2 km de Club de golf Moon Palace y a 9,9 km de Playas de la zona hotelera.
Qué hay cerca
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc(0.1 millas)
Laguna Nichupté(0.5 millas)
Playa Coral(1.3 millas)
Riviera Cancun Golf Resort(2.1 millas)
Parque Nacional Arrecife de Puerto Morelos(2.1 millas)
Campo de golf Iberostar Cancún(2.4 millas)
Zona Arqueológica El Rey(2.7 millas)
Playa Delfines(3 millas)
Inicio del sendero del Museo Maya(3.7 millas)
Museo Maya de Cancún(3.9 millas)
San Miguelito(4.1 millas)
Sala para eventos Oasis Arena(4.1 millas)
Aquaworld(5 millas)
Playa Ballenas(5.1 millas)
Centro Comercial Luxury Avenue(5.7 millas)
El aeropuerto más práctico para llegar a Residence Inn by Marriott Cancun Hotel Zone se encuentra en Cancún, Quintana Roo (CUN-Cancún Intl.)(6.6 millas)
Aparcamiento
Traslados al aeropuerto
Piscina
Habitaciones para no fumadores
Centro de negocios
Mostrador turístico
Ubicación
Blvrd. Kukulcan Lt. 1-02 Zona Hotelera Km. 23.5 MZ60, Punta Nizuc, Cancún, Benito Juárez, Estado de Quintana Roo, México
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc (0.1 millas)
Laguna Nichupté (0.5 millas)
Playa Coral (1.3 millas)
Riviera Cancun Golf Resort (2.1 millas)
Parque Nacional Arrecife de Puerto Morelos (2.1 millas)
Campo de golf Iberostar Cancún (2.4 millas)
Opciones de habitación
12
Estudio, 2 camas de matrimonio, balcón
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
526 ft²
BalcónZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
12
Estudio, 1 cama de matrimonio grande, balcón
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
423 ft²
BalcónZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
8
Suite, 2 habitaciones, balcón
Detalles de la oferta
2 Camas Dobles
Capacidad: 6
678 ft²
BalcónZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
5
Estudio, 1 cama de matrimonio grande con sofá cama, vistas al mar (Balcony)
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 3
566 ft²
BalcónZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
6
Estudio, 2 camas de matrimonio, vistas parciales al mar (Balcony)
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
526 ft²
BalcónZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
5
Estudio, 1 cama de matrimonio grande con sofá cama, vistas parciales al mar (Balcony)
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 3
566 ft²
BalcónZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
Reseñas de los huéspedes sobre Residence Inn by Marriott Cancun Hotel Zone
8.4
Muy bueno
Basado en 2740 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Residence Inn by Marriott Cancun Hotel Zone, los viajeros elogian con frecuencia las habitaciones espaciosas, tipo apartamento, con cocina, el personal amable, el ambiente tranquilo y el desayuno incluido generalmente bueno, con una ubicación cerca del aeropuerto conveniente para estancias cortas.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En Residence Inn by Marriott Cancun Hotel Zone, los viajeros elogian con frecuencia las habitaciones espaciosas, tipo apartamento, con cocina, el personal amable, el ambiente tranquilo y el desayuno incluido generalmente bueno, con una ubicación cerca del aeropuerto conveniente para estancias cortas.
Sin embargo, muchos señalan que el hotel está lejos de las playas y de las atracciones, el transporte público es limitado y las opciones para comer en el lugar son mínimas, con un pequeño bar de aperitivos en la azotea que cierra temprano. La organización de los traslados al aeropuerto es un problema recurrente: a menudo son de terceros, requieren reserva anticipada y tienen confirmaciones inconsistentes y ocasionales ausencias. La limpieza y el servicio pueden ser inconsistentes, con informes de registro lento, problemas de mantenimiento ocasionales (aire acondicionado ruidoso o fugas en la ducha) y avistamientos raros de plagas. En general, funciona mejor como una base práctica que como un complejo turístico con todas las comodidades.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
A los huéspedes les gustan las dos piscinas en la azotea con vistas y señalan que hay un gimnasio decente; hay aparcamiento disponible. No hay acceso a la playa, las opciones para comer en el lugar son limitadas y cierran temprano, y los servicios de transporte requieren reserva anticipada y pueden ser poco fiables.
Reseñas de huéspedes relacionadas
2
Yasmi
28 ene 2026
·
Se alojó 1 noche
There was no shuttle from or to the airport unless you reserve it 48 hours ahead and it’s not guaranteed. The transportation from the airport was $75 US for an 8 min ride because Iber is not allowed to pick up at the airport. There is no restaurant or bar in the hotel, and nothing within walking distance. There is a basic snack bar at the pool that operates limited hours. The breakfast is very limited. Even though the hotel was half empty they gave me a horrible room with a balcony overlooking the wall and the dumpsters. After much complaining I was changed to a different area. I would not recommend this hotel to anyone.
There was no shuttle from or to the airport unless you reserve it 48 hours ahead and it’s not guaranteed. The transportation from the airport was $75 US for an 8 min ride because Iber is not allowed to pick up at the airport. There is no restaurant or bar in the hotel, and nothing within walking distance. There is a basic snack bar at the pool that operates limited hours. The breakfast is very limited. Even though the hotel was half empty they gave me a horrible room with a balcony overlooking the wall and the dumpsters. After much complaining I was changed to a different area. I would not recommend this hotel to anyone.
8
Marie
11 oct 2025
·
Se alojó 2 noches
The room was very clean and comfortable. We couldn’t use the balcony because of noise and dust from construction next to our room.The staff was pleasant. The hotel isolated. There’s nothing nearby unless you have a car. The airport shuttle was very difficult to find, process was too involved, and there was no one with sign for the hotel. The only restaurant they had closed very early.
The room was very clean and comfortable. We couldn’t use the balcony because of noise and dust from construction next to our room.The staff was pleasant. The hotel isolated. There’s nothing nearby unless you have a car. The airport shuttle was very difficult to find, process was too involved, and there was no one with sign for the hotel. The only restaurant they had closed very early.
8
Maira
14 mar 2025
·
Se alojó 1 noche
O apartamento é grande, muito confortável e limpo, tem sofá e uma mesa boa para refeições, a cozinha é boa, porém deveria ter mais utensílios; precisamos pedir mais talheres na recepção. O banheiro tem tamanho boa e bancada na pia, mas estava sem vidro nem cortina, então molhava tudo quando tomávamos banho. Tem estacionamento e academia que atendem bem. O café da manhã é bom, embora devesse ter mais opções que não fossem de comida mexicana, pois nem todos estão acostumados com o tipo de comida (um pouco mais pesada).a localização nos atendeu bem mas não é pertinho dos restaurantes e bares mais movimentados de Cancún.
O apartamento é grande, muito confortável e limpo, tem sofá e uma mesa boa para refeições, a cozinha é boa, porém deveria ter mais utensílios; precisamos pedir mais talheres na recepção. O banheiro tem tamanho boa e bancada na pia, mas estava sem vidro nem cortina, então molhava tudo quando tomávamos banho. Tem estacionamento e academia que atendem bem. O café da manhã é bom, embora devesse ter mais opções que não fossem de comida mexicana, pois nem todos estão acostumados com o tipo de comida (um pouco mais pesada).a localização nos atendeu bem mas não é pertinho dos restaurantes e bares mais movimentados de Cancún.
10
Vinoala
23 abr 2025
·
Se alojó 4 noches
Hotel and facilities inside the hotel was good. There was a rooftop restaurant which only has limited options. If you are planning for a budget friendly trip i would recommend this place but makesure you plan to have your lunch and dinner from outside. And if you plan to take a bus you might have to walk for around 2.5kms to take a bus to the beach or downtown. This hotel claims to have partial ocean view which is true but the ocean you see will be 4 or 5kms away from your balcony. This hotel is not a resort and doesnt have a private beach. If you are someone looking to go all inclusive with a private beach dont come here. It is kinda secluded but is safe. They have great continental breakfast included.
Hotel and facilities inside the hotel was good. There was a rooftop restaurant which only has limited options. If you are planning for a budget friendly trip i would recommend this place but makesure you plan to have your lunch and dinner from outside. And if you plan to take a bus you might have to walk for around 2.5kms to take a bus to the beach or downtown. This hotel claims to have partial ocean view which is true but the ocean you see will be 4 or 5kms away from your balcony. This hotel is not a resort and doesnt have a private beach. If you are someone looking to go all inclusive with a private beach dont come here. It is kinda secluded but is safe. They have great continental breakfast included.
10
Janine
22 dic 2025
·
Se alojó 1 noche
Café da manhã e quarto muito bons. Não tem acesso à praia.
Café da manhã e quarto muito bons. Não tem acesso à praia.
10
George
17 mar 2025
·
Se alojó 7 noches
Excellent place to stay for families my room had a full kitchen plus a very nice rooftop pool, the closest beach is Dolphin beach and it a $4 Uber ride away or half hour walk to the bus and 5 min ride if you don't mind a little walking it a great place to stay in Cancun friendly staff a great breakfast every morning and very clean rooms I would definitely stay again !!!
Excellent place to stay for families my room had a full kitchen plus a very nice rooftop pool, the closest beach is Dolphin beach and it a $4 Uber ride away or half hour walk to the bus and 5 min ride if you don't mind a little walking it a great place to stay in Cancun friendly staff a great breakfast every morning and very clean rooms I would definitely stay again !!!
10
Andre
24 nov 2025
·
Se alojó 2 noches
I had an amazing experience during my stay at the Residence Inn by Marriott Cancun Hotel Zone. From the moment I arrived, the staff made me feel welcome and taken care of. The property is clean, modern, and well-maintained, with spacious rooms that feel more like a comfortable apartment than a hotel. The complimentary breakfast was a great way to start each day, and the hotel’s amenities—especially the pool and gym—were top-notch. I also appreciated how quiet and relaxing the area was, while still being just a short drive from Cancun’s best beaches and attractions. Overall, the service, comfort, and value exceeded my expectations. I would definitely stay here again and highly recommend it to anyone visiting Cancun.
I had an amazing experience during my stay at the Residence Inn by Marriott Cancun Hotel Zone. From the moment I arrived, the staff made me feel welcome and taken care of. The property is clean, modern, and well-maintained, with spacious rooms that feel more like a comfortable apartment than a hotel. The complimentary breakfast was a great way to start each day, and the hotel’s amenities—especially the pool and gym—were top-notch. I also appreciated how quiet and relaxing the area was, while still being just a short drive from Cancun’s best beaches and attractions. Overall, the service, comfort, and value exceeded my expectations. I would definitely stay here again and highly recommend it to anyone visiting Cancun.
6
Paul
21 nov 2025
·
Se alojó 3 noches
Hotel provided shuttle bus but is actually a third party shuttle that required at least 48 hours pre book, however, the shuttle never provide the confirmation and unsure will show up. Better to switch other company or simply not to offer the free shuttle. Room size is big and new, and the bathroom is big and clean, though the hotel offering me the ocean view, it is way too far can see. Both Pools are located on the top 3rd floor. Hotel also provided breakfast, unfortunely the food selection is below par and taste is so so. Overall, don't expect Marriott standard for breakfast.
Hotel provided shuttle bus but is actually a third party shuttle that required at least 48 hours pre book, however, the shuttle never provide the confirmation and unsure will show up. Better to switch other company or simply not to offer the free shuttle. Room size is big and new, and the bathroom is big and clean, though the hotel offering me the ocean view, it is way too far can see. Both Pools are located on the top 3rd floor. Hotel also provided breakfast, unfortunely the food selection is below par and taste is so so. Overall, don't expect Marriott standard for breakfast.
10
SOPHIE
20 ago 2025
·
Se alojó 1 noche
Hôtel sympa situé sur la zone hôtelière de Cancun et à proximité de l'aéroport sans en voir de gêne. Notre chambre était grande, spacieuse et confortable, les deux piscines sont sympas avec une belle vue mer.
Hôtel sympa situé sur la zone hôtelière de Cancun et à proximité de l'aéroport sans en voir de gêne. Notre chambre était grande, spacieuse et confortable, les deux piscines sont sympas avec une belle vue mer.
8
Alex
31 mar 2025
·
Se alojó 6 noches
Not really a convenient location. No shops nearby and nothing much to do near the hotel. No bus stops nearby. Have a free hotel shuttle to Dolphins beach and you can take R1 / R2 bus to downtown.
Not really a convenient location. No shops nearby and nothing much to do near the hotel. No bus stops nearby. Have a free hotel shuttle to Dolphins beach and you can take R1 / R2 bus to downtown.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos huéspedes encontraron que el hotel y las habitaciones estaban muy limpias, pero la limpieza es inconsistente: varios informes mencionan plagas (cucarachas o escorpiones), pasillos sucios u olorosos a humedad y descuidos ocasionales en el servicio de limpieza.
Reseñas de huéspedes relacionadas
4
jimish
18 abr 2025
·
Se alojó 2 noches
My floor was broken and there was mold
My floor was broken and there was mold
4
Yoracksy
12 oct 2025
·
Se alojó 1 noche
Hotel muy bonito buena ubicación, pero habían chiripas en la habitación y la alfombra de los pasillos estaban sucias.
Hotel muy bonito buena ubicación, pero habían chiripas en la habitación y la alfombra de los pasillos estaban sucias.
10
Laura
5 jul 2025
·
Se alojó 2 noches
Excellent stay…other than the large scorpion being in the bed, we had a wonderful time. The staff immediately took care of the issue and even checked us into another suite. Every staff member we encountered was phenomenal. The breakfast was delicious and plentiful. I would definitely stay here again.
Excellent stay…other than the large scorpion being in the bed, we had a wonderful time. The staff immediately took care of the issue and even checked us into another suite. Every staff member we encountered was phenomenal. The breakfast was delicious and plentiful. I would definitely stay here again.
10
Vanessa
26 jun 2025
·
Se alojó 5 noches
We had a wonderful time during our 6-day stay at the Residence Inn. The staff were all incredibly friendly and welcoming. The breakfast was a highlight, absolutely delicious with a new menu every day! The only downside was a slight smell in the hallway, which seemed like it might be from the carpet not drying properly, likely due to guests coming in and out of the pool area. It’s understandable, but I do hope they can address it. Overall, we truly loved the people, the food, and the place. Thank you for a great stay!
We had a wonderful time during our 6-day stay at the Residence Inn. The staff were all incredibly friendly and welcoming. The breakfast was a highlight, absolutely delicious with a new menu every day! The only downside was a slight smell in the hallway, which seemed like it might be from the carpet not drying properly, likely due to guests coming in and out of the pool area. It’s understandable, but I do hope they can address it. Overall, we truly loved the people, the food, and the place. Thank you for a great stay!
10
Alberto
21 sept 2025
·
Se alojó 1 noche
Limpia
Limpia
8
Christopher
13 oct 2025
·
Se alojó 1 noche
The hallways smell terrible, and are dirty. I also got locked in my.room.
The hallways smell terrible, and are dirty. I also got locked in my.room.
10
Evangelia
30 oct 2025
·
Se alojó 1 noche
The room was very clean and spacious and had all amenities. The staff was courteous and accommodating. This was an exceptional stay for the price. Thank you.
The room was very clean and spacious and had all amenities. The staff was courteous and accommodating. This was an exceptional stay for the price. Thank you.
8
carlos manuel fragoso
15 oct 2025
·
Se alojó 7 noches
Lo que no me gusto es que se encontro un alacran vivo en la habitación y servicio de cuarto no limpiaba bien de ahi lo demas todo exelente
Lo que no me gusto es que se encontro un alacran vivo en la habitación y servicio de cuarto no limpiaba bien de ahi lo demas todo exelente
10
Raideline
28 sept 2025
·
Se alojó 4 noches
It was very clean. The staff were amazing.
It was very clean. The staff were amazing.
6
Elsa
16 oct 2025
·
Se alojó 1 noche
They were very attentive and the hotel looks good. Breakfast was good as well, but I saw two small roaches going towards my room. That makes me give it a 3 stars. I can imagine the roaches in the kitchen. It was disgusting to see that.
They were very attentive and the hotel looks good. Breakfast was good as well, but I saw two small roaches going towards my room. That makes me give it a 3 stars. I can imagine the roaches in the kitchen. It was disgusting to see that.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son espaciosas, tipo apartamento, con cocina y balcón, y a menudo se describen como cómodas. Algunos huéspedes informan de problemas de mantenimiento o comodidad, como aire acondicionado ruidoso, fugas en la ducha o puertas faltantes, y vistas limitadas o poco atractivas.
Reseñas de huéspedes relacionadas
10
Dominik
26 ago 2025
·
Se alojó 1 noche
Very large, spacious rooms with a fully equipped kitchen and comfortable beds. Easily accessible from the airport, making it ideal for a stopover while traveling through Mexico. For longer stays, there are perhaps better options nearby with access to beach facilities.
Very large, spacious rooms with a fully equipped kitchen and comfortable beds. Easily accessible from the airport, making it ideal for a stopover while traveling through Mexico. For longer stays, there are perhaps better options nearby with access to beach facilities.
10
JOSE JUAN RAMIRO DE LA ROSA
20 oct 2025
·
Se alojó 4 noches
Está relativamente cerca del aeropuerto, el hotel es lindo, muy limpio, elegante y muy tranquilo. La atención del personal es amable y dan ganas de regresar de nuevo. Las habitaciones son espaciosas, el baño excelente, cuenta con refrigerador, cafetera, y cocina integrada para facilitar la preparación de alimentos. Altamente recomendable.
Está relativamente cerca del aeropuerto, el hotel es lindo, muy limpio, elegante y muy tranquilo. La atención del personal es amable y dan ganas de regresar de nuevo. Las habitaciones son espaciosas, el baño excelente, cuenta con refrigerador, cafetera, y cocina integrada para facilitar la preparación de alimentos. Altamente recomendable.
8
Maira
14 mar 2025
·
Se alojó 1 noche
O apartamento é grande, muito confortável e limpo, tem sofá e uma mesa boa para refeições, a cozinha é boa, porém deveria ter mais utensílios; precisamos pedir mais talheres na recepção. O banheiro tem tamanho boa e bancada na pia, mas estava sem vidro nem cortina, então molhava tudo quando tomávamos banho. Tem estacionamento e academia que atendem bem. O café da manhã é bom, embora devesse ter mais opções que não fossem de comida mexicana, pois nem todos estão acostumados com o tipo de comida (um pouco mais pesada).a localização nos atendeu bem mas não é pertinho dos restaurantes e bares mais movimentados de Cancún.
O apartamento é grande, muito confortável e limpo, tem sofá e uma mesa boa para refeições, a cozinha é boa, porém deveria ter mais utensílios; precisamos pedir mais talheres na recepção. O banheiro tem tamanho boa e bancada na pia, mas estava sem vidro nem cortina, então molhava tudo quando tomávamos banho. Tem estacionamento e academia que atendem bem. O café da manhã é bom, embora devesse ter mais opções que não fossem de comida mexicana, pois nem todos estão acostumados com o tipo de comida (um pouco mais pesada).a localização nos atendeu bem mas não é pertinho dos restaurantes e bares mais movimentados de Cancún.
6
Maria Jane
23 sept 2025
·
Se alojó 7 noches
The view from my window was a green metal fence and shrubs. The beach was nowhere near the hotel nor much anything else. The room was clean but had to plug in everything. Hallways smelled moldy. Staff was not willing to let me change to a room with a view. The balcony was instead a patio looking onto that same fence and shrubs with trash on ground.
The view from my window was a green metal fence and shrubs. The beach was nowhere near the hotel nor much anything else. The room was clean but had to plug in everything. Hallways smelled moldy. Staff was not willing to let me change to a room with a view. The balcony was instead a patio looking onto that same fence and shrubs with trash on ground.
6
Teresa
30 jul 2025
·
Se alojó 3 noches
The room size was great 9. Room temperature it was good just need a ceiling fan.8
The room size was great 9. Room temperature it was good just need a ceiling fan.8
10
Alicia
25 jun 2025
·
Se alojó 5 noches
Staff was great. The rooms were spacious. Fully equipped with kitchenette. Loved the balcony and view from our room Breakfast was included. They also had driver service if needed.
Staff was great. The rooms were spacious. Fully equipped with kitchenette. Loved the balcony and view from our room Breakfast was included. They also had driver service if needed.
6
senthil kumar
29 dic 2025
·
Se alojó 8 noches
Room was in good condition, they need to fix their showers with doors, the water leaks out to the other area of the bathroom from the shower. They need to provide towels for each of the room member. We were 4, 2 adults and 2 teenagers, we were only given 2 or 3 towels every time even after explaining. I asked for extra time to check out since our original flight departure was at 7 pm that day, they said that's fine, but on the day of check out they were talking like they never agreed to it and we were only given tile until 2 pm, even in that case they took our access to the room at 12 by disabling the access card. I booked this hotel since this was the only one offering 2 queen beds in the hotel zone area and also has kitchen.
Room was in good condition, they need to fix their showers with doors, the water leaks out to the other area of the bathroom from the shower. They need to provide towels for each of the room member. We were 4, 2 adults and 2 teenagers, we were only given 2 or 3 towels every time even after explaining. I asked for extra time to check out since our original flight departure was at 7 pm that day, they said that's fine, but on the day of check out they were talking like they never agreed to it and we were only given tile until 2 pm, even in that case they took our access to the room at 12 by disabling the access card. I booked this hotel since this was the only one offering 2 queen beds in the hotel zone area and also has kitchen.
10
Robert
23 nov 2025
·
Se alojó 1 noche
Nice hotel, friendly staff (Andrea at front desk greeted us warmly), excellent breakfast and beautiful room. Ocean view but not within walking distance to beach
Nice hotel, friendly staff (Andrea at front desk greeted us warmly), excellent breakfast and beautiful room. Ocean view but not within walking distance to beach
6
C A de Freitas
8 ene 2026
·
Se alojó 1 noche
Chegamos às 20h, tinha fila para o check-in e somente um atendente. O mesmo tinha acontecido 16 dias antes, no mesmo horário, quando também me hospedei, então não foi um caso isolado. O check-in é demorado (10-15 minutos), então a fila não anda. Me deram um quarto com ar condicionado fazendo barulho alto, então voltei ao balcão menos de 5 minutos depois, falei do problema e disse que precisava de outro quarto. O atendente disse para eu entrar novamente na fila. O restaurante do hotel estava prestes a fechar e eu não conseguiria jantar com a minha família se ficasse na fila novamente. Isso causaria um transtorno enorme porque estávamos exaustos e queríamos apenas comer e dormir para voltar ao Brasil no dia seguinte. Pedi para falar com o gerente e o atendente disse que não havia nenhum no hotel ou disponível por telefone. Insisti, expliquei a situação e o atendente disse que só me atenderia se o próximo cliente da fila permitisse, causando constrangimento, o que achei absurdo. Mas a pessoa permitiu (reclamando) e fui atendido. Foram 3 minutos e eu estava com a nova chave. Resumindo, a experiência de check-in é péssima e o atendente despreparado. Há quartos com problema no ventilador do ar condicionado, fazendo um barulho muito alto. O ventilador do balcão de atendimento tinha esse mesmo barulho alto. O restaurante (bar) do hotel tem comida muito boa e o tamanho do quarto é bom, mas a experiência de check-in causa stress e frustração indesejados para quem está de férias.
Chegamos às 20h, tinha fila para o check-in e somente um atendente. O mesmo tinha acontecido 16 dias antes, no mesmo horário, quando também me hospedei, então não foi um caso isolado. O check-in é demorado (10-15 minutos), então a fila não anda. Me deram um quarto com ar condicionado fazendo barulho alto, então voltei ao balcão menos de 5 minutos depois, falei do problema e disse que precisava de outro quarto. O atendente disse para eu entrar novamente na fila. O restaurante do hotel estava prestes a fechar e eu não conseguiria jantar com a minha família se ficasse na fila novamente. Isso causaria um transtorno enorme porque estávamos exaustos e queríamos apenas comer e dormir para voltar ao Brasil no dia seguinte. Pedi para falar com o gerente e o atendente disse que não havia nenhum no hotel ou disponível por telefone. Insisti, expliquei a situação e o atendente disse que só me atenderia se o próximo cliente da fila permitisse, causando constrangimento, o que achei absurdo. Mas a pessoa permitiu (reclamando) e fui atendido. Foram 3 minutos e eu estava com a nova chave. Resumindo, a experiência de check-in é péssima e o atendente despreparado. Há quartos com problema no ventilador do ar condicionado, fazendo um barulho muito alto. O ventilador do balcão de atendimento tinha esse mesmo barulho alto. O restaurante (bar) do hotel tem comida muito boa e o tamanho do quarto é bom, mas a experiência de check-in causa stress e frustração indesejados para quem está de férias.
8
William
7 ene 2026
·
Se alojó 7 noches
Great hotel for famines with kids. Rooms with two bedrooms are perfect for kids. If you’re a couple with no kids, this hotel is not for you. No real restaurants, need to Uber to get something to eat. Breakfast was just okay. Rooms are fairly dated and balconies are super small.
Great hotel for famines with kids. Rooms with two bedrooms are perfect for kids. If you’re a couple with no kids, this hotel is not for you. No real restaurants, need to Uber to get something to eat. Breakfast was just okay. Rooms are fairly dated and balconies are super small.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal se describe con frecuencia como amable y servicial, pero la calidad del servicio es variable. Los problemas recurrentes incluyen un registro largo o con poco personal, una comunicación deficiente con el servicio de transporte, ocasionales descortesías y periodos en los que las tarjetas de acceso o las solicitudes no se atendían con prontitud.
Reseñas de huéspedes relacionadas
10
Eduardo
24 nov 2025
·
Se alojó 7 noches
Amazing breakfast options - kept us satiated till past noon. Delicios tea and coffee, excellent choice of hot meals, nuts and cereals. Very helpful tips about transportation, beaches and parking provided by the reception staff. Excellent service by the cleaning staff, they met all our requirements!
Amazing breakfast options - kept us satiated till past noon. Delicios tea and coffee, excellent choice of hot meals, nuts and cereals. Very helpful tips about transportation, beaches and parking provided by the reception staff. Excellent service by the cleaning staff, they met all our requirements!
6
Suren
24 nov 2025
·
Se alojó 3 noches
Hotel transportation communication was not clear; we had to book our own transportation even though we received confirmation that someone will be there at the designated areas. I emailed and no one has followed up.
Hotel transportation communication was not clear; we had to book our own transportation even though we received confirmation that someone will be there at the designated areas. I emailed and no one has followed up.
10
Jose Joaquin
14 ene 2026
·
Se alojó 1 noche
Staff was amazing. The room and hotel in general as well. Breakfast could be improved.
Staff was amazing. The room and hotel in general as well. Breakfast could be improved.
6
Marci
28 abr 2025
·
Se alojó 2 noches
The property is very nice and just what we wanted for my birthday weekend with my family. I read all the reviews and Residence Inn is our go to place anywhere we travel in the world. When we checked in my name was not on the list of printed reservations for the day and was asked numerous questions before they looked in their computer and found my reservation. Long story short….we were not given a key to the room for the two days we were there as the key machine was “broken”. We had to be escorted by security every time we wanted to re-enter the room. I don’t know what the issue with us was but we always make our reservations last minute as we work for an airline and always fly standby. We did not feel comfortable at all. We could have stayed with family for free. We went to ask for a key three times and it was still “broken”.
The property is very nice and just what we wanted for my birthday weekend with my family. I read all the reviews and Residence Inn is our go to place anywhere we travel in the world. When we checked in my name was not on the list of printed reservations for the day and was asked numerous questions before they looked in their computer and found my reservation. Long story short….we were not given a key to the room for the two days we were there as the key machine was “broken”. We had to be escorted by security every time we wanted to re-enter the room. I don’t know what the issue with us was but we always make our reservations last minute as we work for an airline and always fly standby. We did not feel comfortable at all. We could have stayed with family for free. We went to ask for a key three times and it was still “broken”.
6
Mauricio
5 ene 2026
·
Se alojó 1 noche
The hotel was very understaffed on arrival, had to wait in line a long time as there was only one person at reception to check-in guests and manage the hotel snack store. The list of amenities includes a restaurant, there is an outdoor pool bar but it's no restaurant. Service was very very slow, they didn't even bring drinks until they brought some food about 30 minutes in. Room was good, included breakfast was fine.
The hotel was very understaffed on arrival, had to wait in line a long time as there was only one person at reception to check-in guests and manage the hotel snack store. The list of amenities includes a restaurant, there is an outdoor pool bar but it's no restaurant. Service was very very slow, they didn't even bring drinks until they brought some food about 30 minutes in. Room was good, included breakfast was fine.
10
Olufunmike
14 ago 2025
·
Se alojó 1 noche
Property was excellent. Very Good customer service was received from Jorge Eslava. He was very helpful.
Property was excellent. Very Good customer service was received from Jorge Eslava. He was very helpful.
6
C A de Freitas
8 ene 2026
·
Se alojó 1 noche
Chegamos às 20h, tinha fila para o check-in e somente um atendente. O mesmo tinha acontecido 16 dias antes, no mesmo horário, quando também me hospedei, então não foi um caso isolado. O check-in é demorado (10-15 minutos), então a fila não anda. Me deram um quarto com ar condicionado fazendo barulho alto, então voltei ao balcão menos de 5 minutos depois, falei do problema e disse que precisava de outro quarto. O atendente disse para eu entrar novamente na fila. O restaurante do hotel estava prestes a fechar e eu não conseguiria jantar com a minha família se ficasse na fila novamente. Isso causaria um transtorno enorme porque estávamos exaustos e queríamos apenas comer e dormir para voltar ao Brasil no dia seguinte. Pedi para falar com o gerente e o atendente disse que não havia nenhum no hotel ou disponível por telefone. Insisti, expliquei a situação e o atendente disse que só me atenderia se o próximo cliente da fila permitisse, causando constrangimento, o que achei absurdo. Mas a pessoa permitiu (reclamando) e fui atendido. Foram 3 minutos e eu estava com a nova chave. Resumindo, a experiência de check-in é péssima e o atendente despreparado. Há quartos com problema no ventilador do ar condicionado, fazendo um barulho muito alto. O ventilador do balcão de atendimento tinha esse mesmo barulho alto. O restaurante (bar) do hotel tem comida muito boa e o tamanho do quarto é bom, mas a experiência de check-in causa stress e frustração indesejados para quem está de férias.
Chegamos às 20h, tinha fila para o check-in e somente um atendente. O mesmo tinha acontecido 16 dias antes, no mesmo horário, quando também me hospedei, então não foi um caso isolado. O check-in é demorado (10-15 minutos), então a fila não anda. Me deram um quarto com ar condicionado fazendo barulho alto, então voltei ao balcão menos de 5 minutos depois, falei do problema e disse que precisava de outro quarto. O atendente disse para eu entrar novamente na fila. O restaurante do hotel estava prestes a fechar e eu não conseguiria jantar com a minha família se ficasse na fila novamente. Isso causaria um transtorno enorme porque estávamos exaustos e queríamos apenas comer e dormir para voltar ao Brasil no dia seguinte. Pedi para falar com o gerente e o atendente disse que não havia nenhum no hotel ou disponível por telefone. Insisti, expliquei a situação e o atendente disse que só me atenderia se o próximo cliente da fila permitisse, causando constrangimento, o que achei absurdo. Mas a pessoa permitiu (reclamando) e fui atendido. Foram 3 minutos e eu estava com a nova chave. Resumindo, a experiência de check-in é péssima e o atendente despreparado. Há quartos com problema no ventilador do ar condicionado, fazendo um barulho muito alto. O ventilador do balcão de atendimento tinha esse mesmo barulho alto. O restaurante (bar) do hotel tem comida muito boa e o tamanho do quarto é bom, mas a experiência de check-in causa stress e frustração indesejados para quem está de férias.
10
Terrence
24 jul 2025
·
Se alojó 4 noches
Safe workers very friendly
Safe workers very friendly
8
Graciela
5 oct 2025
·
Se alojó 1 noche
Was a really nice hotel , the front desk service was bad, I do not remember the names , I did buy some stuff from the store and they did not give me the ticket ( they have a sigh that say if you don't receive your ticket report to the manager )I reported to an other front desk agent and she said call the supervisor, she told me in bad manner, the breakfast was from 7 to 10 and I did ask one of the kitchen person to give to me hot water at 10:00 am , and he said we are closed, but you have water in your room, I was mad because I wanted to make a tea , the check inn was a 3:00 pm and by 4:30 did not have the room ready. The AC didn't work, and they didn't want to move us to an other room.
Was a really nice hotel , the front desk service was bad, I do not remember the names , I did buy some stuff from the store and they did not give me the ticket ( they have a sigh that say if you don't receive your ticket report to the manager )I reported to an other front desk agent and she said call the supervisor, she told me in bad manner, the breakfast was from 7 to 10 and I did ask one of the kitchen person to give to me hot water at 10:00 am , and he said we are closed, but you have water in your room, I was mad because I wanted to make a tea , the check inn was a 3:00 pm and by 4:30 did not have the room ready. The AC didn't work, and they didn't want to move us to an other room.
6
Abel
14 jul 2025
·
Se alojó 1 noche
TE DESPIERTAN EN LAS MAÑANAS Te tocan la puerta de la habitación a las 9 de la mañana hasta que te despiertes Terrible práctica que utilizan el día que te vas Estuvimos una noche llegamos a las 1 de la madrugada y sin importarles nada te despiertan sin tener consideración de que tengas niños pequeños
TE DESPIERTAN EN LAS MAÑANAS Te tocan la puerta de la habitación a las 9 de la mañana hasta que te despiertes Terrible práctica que utilizan el día que te vas Estuvimos una noche llegamos a las 1 de la madrugada y sin importarles nada te despiertan sin tener consideración de que tengas niños pequeños
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Ubicación
Entorno tranquilo y conveniente cerca del aeropuerto, pero lejos de las playas, los restaurantes y el centro; los autobuses públicos no llegan a la zona, por lo que normalmente se necesitan servicios de transporte compartido o un coche. Algunas excursiones aún recogen a los clientes en la propiedad.
Reseñas de huéspedes relacionadas
8
Marie
11 oct 2025
·
Se alojó 2 noches
The room was very clean and comfortable. We couldn’t use the balcony because of noise and dust from construction next to our room.The staff was pleasant. The hotel isolated. There’s nothing nearby unless you have a car. The airport shuttle was very difficult to find, process was too involved, and there was no one with sign for the hotel. The only restaurant they had closed very early.
The room was very clean and comfortable. We couldn’t use the balcony because of noise and dust from construction next to our room.The staff was pleasant. The hotel isolated. There’s nothing nearby unless you have a car. The airport shuttle was very difficult to find, process was too involved, and there was no one with sign for the hotel. The only restaurant they had closed very early.
10
Elmehdi
1 jul 2025
·
Se alojó 7 noches
We stayed there for a week and it was a good experience, clean rooms, friendly staff and good breakfast. Besides the location and how far it is from everything, I would definitely stay there next time
We stayed there for a week and it was a good experience, clean rooms, friendly staff and good breakfast. Besides the location and how far it is from everything, I would definitely stay there next time
8
Jose Mumar
31 may 2025
·
Se alojó 5 noches
The hotel is nice and clean. The staff are all friendly. It could have been a five star if the location is closer to the beach. This is way far from downtown and action is very minimal. Plus you have to order your ride everytime you want to go to a bar or shopping area because there is no public transport available in the area.
The hotel is nice and clean. The staff are all friendly. It could have been a five star if the location is closer to the beach. This is way far from downtown and action is very minimal. Plus you have to order your ride everytime you want to go to a bar or shopping area because there is no public transport available in the area.
10
Alfredo
18 mar 2025
·
Se alojó 27 noches
The only downfall to this property is the city bus is 2 kilometres away.
The only downfall to this property is the city bus is 2 kilometres away.
10
Stephany
26 abr 2025
·
Se alojó 1 noche
La estancia fue muy buena El hotel es muy cómodo y se encuentra cerca del aeropuerto
La estancia fue muy buena El hotel es muy cómodo y se encuentra cerca del aeropuerto
10
Demetrio
25 nov 2025
·
Se alojó 4 noches
The hotel is located close to airport, major beaches. The staff was friendly and the room clean.
The hotel is located close to airport, major beaches. The staff was friendly and the room clean.
8
Alex
24 mar 2025
·
Se alojó 3 noches
The property was really far from everything
The property was really far from everything
8
Saleemah
10 abr 2025
·
Se alojó 7 noches
Nice, clean, quiet property far away from activities. No airport shuttle. Breakfast included it was ok not too much variety.
Nice, clean, quiet property far away from activities. No airport shuttle. Breakfast included it was ok not too much variety.
10
Wai Ching
12 nov 2025
·
Se alojó 3 noches
客房寬敞整潔 很好 來往機場方便 但離市中心遠
客房寬敞整潔 很好 來往機場方便 但離市中心遠
8
Alex
31 mar 2025
·
Se alojó 6 noches
Not really a convenient location. No shops nearby and nothing much to do near the hotel. No bus stops nearby. Have a free hotel shuttle to Dolphins beach and you can take R1 / R2 bus to downtown.
Not really a convenient location. No shops nearby and nothing much to do near the hotel. No bus stops nearby. Have a free hotel shuttle to Dolphins beach and you can take R1 / R2 bus to downtown.
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Comida
El desayuno es comúnmente elogiado y satisface las necesidades de muchos huéspedes, pero otros describen la variedad y la calidad como promedio o limitada. Las opciones para comer en el lugar son mínimas: un bar de aperitivos en la azotea con un horario limitado, y no hay restaurante completo ni servicio de habitaciones.
Reseñas de huéspedes relacionadas
2
Yasmi
28 ene 2026
·
Se alojó 1 noche
There was no shuttle from or to the airport unless you reserve it 48 hours ahead and it’s not guaranteed. The transportation from the airport was $75 US for an 8 min ride because Iber is not allowed to pick up at the airport. There is no restaurant or bar in the hotel, and nothing within walking distance. There is a basic snack bar at the pool that operates limited hours. The breakfast is very limited. Even though the hotel was half empty they gave me a horrible room with a balcony overlooking the wall and the dumpsters. After much complaining I was changed to a different area. I would not recommend this hotel to anyone.
There was no shuttle from or to the airport unless you reserve it 48 hours ahead and it’s not guaranteed. The transportation from the airport was $75 US for an 8 min ride because Iber is not allowed to pick up at the airport. There is no restaurant or bar in the hotel, and nothing within walking distance. There is a basic snack bar at the pool that operates limited hours. The breakfast is very limited. Even though the hotel was half empty they gave me a horrible room with a balcony overlooking the wall and the dumpsters. After much complaining I was changed to a different area. I would not recommend this hotel to anyone.
8
Marie
11 oct 2025
·
Se alojó 2 noches
The room was very clean and comfortable. We couldn’t use the balcony because of noise and dust from construction next to our room.The staff was pleasant. The hotel isolated. There’s nothing nearby unless you have a car. The airport shuttle was very difficult to find, process was too involved, and there was no one with sign for the hotel. The only restaurant they had closed very early.
The room was very clean and comfortable. We couldn’t use the balcony because of noise and dust from construction next to our room.The staff was pleasant. The hotel isolated. There’s nothing nearby unless you have a car. The airport shuttle was very difficult to find, process was too involved, and there was no one with sign for the hotel. The only restaurant they had closed very early.
10
Eduardo
24 nov 2025
·
Se alojó 7 noches
Amazing breakfast options - kept us satiated till past noon. Delicios tea and coffee, excellent choice of hot meals, nuts and cereals. Very helpful tips about transportation, beaches and parking provided by the reception staff. Excellent service by the cleaning staff, they met all our requirements!
Amazing breakfast options - kept us satiated till past noon. Delicios tea and coffee, excellent choice of hot meals, nuts and cereals. Very helpful tips about transportation, beaches and parking provided by the reception staff. Excellent service by the cleaning staff, they met all our requirements!
10
Daniel
3 ago 2025
·
Se alojó 7 noches
It was a good place for the price. The rooms are very nice. Staff are amazing. Breakfast is pretty good. The only food option is the rooftop snack bar, it is open from 2:30-9:30. Good food at the snack bar. We had a nice ocean view from our room. Close to the airport which was great and not too far from the beach and restaurants, about a 20 minute ride depending on traffic. Uber responses were very fast. Nothing in walking distance.
It was a good place for the price. The rooms are very nice. Staff are amazing. Breakfast is pretty good. The only food option is the rooftop snack bar, it is open from 2:30-9:30. Good food at the snack bar. We had a nice ocean view from our room. Close to the airport which was great and not too far from the beach and restaurants, about a 20 minute ride depending on traffic. Uber responses were very fast. Nothing in walking distance.
10
Mauricio
28 mar 2025
·
Se alojó 3 noches
Lo único que no me gustó, fueron los desayunos, demasiado básicos, si sabor y poca variedad
Lo único que no me gustó, fueron los desayunos, demasiado básicos, si sabor y poca variedad
2
jeonga
27 dic 2025
·
Se alojó 3 noches
Food selection is very limited. The quality if all the food are so bad.
Food selection is very limited. The quality if all the food are so bad.
6
Luis Rey
21 abr 2025
·
Se alojó 3 noches
Nada de variación en el desayuno
Nada de variación en el desayuno
10
David
15 dic 2025
·
Se alojó 2 noches
Had a wonderful stay in Cancun. The breakfast was excellent with plenty of options for both my partner and I.
Had a wonderful stay in Cancun. The breakfast was excellent with plenty of options for both my partner and I.
8
Tracy
24 mar 2025
·
Se alojó 3 noches
Hotel would be a 5 star if they had better food for breakfast. May need to add a Omelette Station, Waffle maker, and some breakfast meat. Hotel room was a 5 star.
Hotel would be a 5 star if they had better food for breakfast. May need to add a Omelette Station, Waffle maker, and some breakfast meat. Hotel room was a 5 star.
10
Roberto
1 sept 2025
·
Se alojó 1 noche
Breakfast was amazing.
Breakfast was amazing.
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10
Jesus Adan
29 sept 2026
·
Se alojó 2 noches
Hotel con ubicacion muy cerca del apto, pero muy lejos de todo lo demas. Esta bien por calidad-precio . pero necesitan mejorar sus opciones de alimentos y bebidas. No hay oferta y ademas los restaurantes estan muy lejos.,
Hotel con ubicacion muy cerca del apto, pero muy lejos de todo lo demas. Esta bien por calidad-precio . pero necesitan mejorar sus opciones de alimentos y bebidas. No hay oferta y ademas los restaurantes estan muy lejos.,
10
Miguel
27 sept 2026
·
Se alojó 1 noche
Excelente opción en la zona hotelera de Cancún. La atención en el check Inn no fue muy buena . Era noche. Pedí factura y todavía no la recibo. Ni me contestan.
Excelente opción en la zona hotelera de Cancún. La atención en el check Inn no fue muy buena . Era noche. Pedí factura y todavía no la recibo. Ni me contestan.
6
Nargy
23 sept 2026
·
Se alojó 2 noches
La atención del personal deja mucho que desear. Poco resolutivo y sin orientación al servicio. El traslado al aeropuerto es una oferta engañosa. Ni lo especifica la publicación ni el personal informa sobre el procedimiento para solicitar el servicio de transportación. Quedamos muy decepcionados por la atención y servicio prestado. No volveremos
La atención del personal deja mucho que desear. Poco resolutivo y sin orientación al servicio. El traslado al aeropuerto es una oferta engañosa. Ni lo especifica la publicación ni el personal informa sobre el procedimiento para solicitar el servicio de transportación. Quedamos muy decepcionados por la atención y servicio prestado. No volveremos
10
Eduardo
14 sept 2026
·
Se alojó 3 noches
Todo muy bien, habitación limpia y muuuy amplia. Ubicación muy cercana por si necesitas ir a la zona hotelera, o a la ciudad, o al aeropuerto. Desayuno cumplidor. Un poco más de surtido de productos para comer en la tiendita del lobby pudiera ser su área de oportunidad. Personal sumamente amable y servicial.
Todo muy bien, habitación limpia y muuuy amplia. Ubicación muy cercana por si necesitas ir a la zona hotelera, o a la ciudad, o al aeropuerto. Desayuno cumplidor. Un poco más de surtido de productos para comer en la tiendita del lobby pudiera ser su área de oportunidad. Personal sumamente amable y servicial.
10
Lily
4 sept 2026
·
Se alojó 4 noches
Nos hospedamos en Residence Inn Cancun y la atención de Anna | Concierge fue excepcional. Desde antes de llegar estuvo pendiente, contestó súper rápido y solucionó un tema con mi reserva. En el hotel todo muy limpio y cómodo. Si van, pregunten por Anna, realmente hace la diferencia.
Nos hospedamos en Residence Inn Cancun y la atención de Anna | Concierge fue excepcional. Desde antes de llegar estuvo pendiente, contestó súper rápido y solucionó un tema con mi reserva. En el hotel todo muy limpio y cómodo. Si van, pregunten por Anna, realmente hace la diferencia.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 23:59
Antes de la(s) 12:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
diciembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-11-02: 140.45095961068725USD
- 2026-11-03: 88.48760162364198USD
- 2026-11-04: 80.87296761640931USD
- 2026-11-05: 80.75504379545593USD
- 2026-11-06: 80.75504379545593USD
- 2026-11-07: 80.86208037008667USD
- 2026-11-08: 80.75504379545593USD
- 2026-11-09: 80.86923606610108USD
- 2026-11-10: 80.99288956727601USD
- 2026-11-11: 80.75504379545593USD
- 2026-11-12: 81.01697813345338USD
- 2026-11-13: 80.75504379545593USD
- 2026-11-14: 80.75504379545593USD
- 2026-11-15: 80.75504379545593USD
- 2026-11-16: 80.75504379545593USD
- 2026-11-17: 80.75504379545593USD
- 2026-11-18: 80.75504379545593USD
- 2026-11-19: 81.01697813345338USD
- 2026-11-20: 80.75504379545593USD
- 2026-11-21: 80.75504379545593USD
- 2026-11-22: 80.75504379545593USD
- 2026-11-23: 80.99288956727601USD
- 2026-11-24: 81.01697813345338USD
- 2026-11-25: 80.75504379545593USD
- 2026-11-26: 81.01697813345338USD
- 2026-11-27: 80.75504379545593USD
- 2026-11-28: 80.75504379545593USD
- 2026-11-29: 80.75504379545593USD
- 2026-11-30: 80.75504379545593USD
- 2026-12-01: 81.01697813345338USD
- 2026-12-02: 80.75504379545593USD
- 2026-12-03: 80.75504379545593USD
- 2026-12-04: 86.86475295629883USD
- 2026-12-05: 86.86475295629883USD
- 2026-12-06: 80.75504379545593USD
- 2026-12-07: 80.75504379545593USD
- 2026-12-08: 80.75504379545593USD
- 2026-12-09: 80.75504379545593USD
- 2026-12-10: 80.75504379545593USD
- 2026-12-11: 86.86475295629883USD
- 2026-12-12: 80.75504379545593USD
- 2026-12-13: 86.86475295629883USD
- 2026-12-14: 86.86475295629883USD
- 2026-12-15: 80.99288956727601USD
- 2026-12-16: 80.75504379545593USD
- 2026-12-17: 86.86475295629883USD
- 2026-12-18: 86.86475295629883USD
- 2026-12-19: 86.86475295629883USD
- 2026-12-20: 86.86475295629883USD
- 2026-12-21: 86.86475295629883USD
- 2026-12-22: 80.75504379545593USD
- 2026-12-23: 89.66612255577088USD
- 2026-12-24: 161.3038874150696USD
- 2026-12-25: 91.27378031236267USD
- 2026-12-26: 161.3038874150696USD
- 2026-12-27: 161.3038874150696USD
- 2026-12-28: 161.3038874150696USD
- 2026-12-29: 227.38966045181274USD
- 2026-12-30: 161.3038874150696USD
- 2026-12-31: 162.04782363006592USD
- 2027-01-01: 92.59133351478577USD
- 2027-01-02: 157.00932557818604USD
Este alojamiento ofrece un servicio de traslado desde el aeropuerto. Para organizar la recogida, los huéspedes deberán contactar con el alojamiento 48 horas antes de la llegada a través de los datos que aparecen en la confirmación de la reserva. El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- Transacciones sin efectivo disponibles
- Se aceptan estancias de larga duración.
- No se garantiza la disponibilidad de habitaciones sin ruidos.
- Entre los elementos de seguridad de este alojamiento, se incluyen extintor y detector de humo.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Piscina disponible de 08:00 a 20:00.
- Se ofrece alojamiento gratuito a un máximo de 2 menores de hasta 17 años, siempre que ocupen la misma habitación que sus padres o tutores, utilizando las camas existentes.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
- Se recomienda acceder a este alojamiento en coche.
- Es posible pagar todas las transacciones sin dinero en efectivo.
- Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.
- Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).
- Depósito por mascotas: 50 USD por estancia.
- Mascotas: 27.4 USD por alojamiento, por noche
- No se cobran tasas por los animales de servicio
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Traslados al aeropuerto
Piscina
Habitaciones para no fumadores
Centro de negocios
Mostrador turístico
Servicios
Centro de negocios
Mostrador turístico
Servicio de limpieza
Salones para banquetes
Caja fuerte
Cajero automático
Consigna de equipajes
Autoservicio de lavandería
24-Hour Front Desk
Aparcamiento
Aparcamiento
Traslados al aeropuerto
Aparcamiento gratuito
Parking (Limited)
Parking Onsite
Actividades
Piscina
Piscina al aire libre
Muebles de exterior
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terraza
Fitness Center (nearby)
General
Habitaciones para no fumadores
Habitación familiar
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Internet
WiFi gratuito