Hotel Port Salins by Pierre & Vacances

Terrace was closed. 18 € is too expensive for a breakfast

Great location and room clean. On arrival we changed rooms as a dog in the next room that did not stop barking New room was the same but had a better sofa in the seating area. The toilet and cistern were not fixed to the wall and floor properly and the water ran loudly all night. It took 3 days to finally resolve after many trips to reception to chase up. Air conditioning rubbish operated centrally and not switched on, only heat available and you could not adjust to cool air on the room thermostat.

Breakfast was ok every day except Saturday which is market day and many people came in from outside for breakfast when us and many other guests arrived there was very little food available. This was remedied after many guests complaining to management, but waiting 25 minutes for eggs, milk, Orange juice, fresh bread and for a cup of coffee is unacceptable in a hotel of this standard. Basically, there was not enough kitchen and waiting staff to cope with this sudden influx of people from outside. However, the Market is every Saturday so this problem should have been forseen. On the two final days of our stay an extra member of the kitchen team was added and things returned to normal. Although they took the brunt of the complaints the waiting staff were always polite and helpful. This was a management problem However this was a small problem and did not deter us from enjoying our stay. We would book this hotel again!

Excellent hotel! The best in Empuriabrava! The 5 stars are primarily for the staff, who were always friendly, helpful, and attentive. The rooms with canal views are fantastic, and the breakfast is delicious! I highly recommend it! ;)

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