Hampton Inn Blue Ridge

Good breakfast. Great location with ability to easily walk to restaurants and shops. The only complaint ( which only bothered us early in the morning) was the train horn is very loud in the hotel rooms.

Super expensive. The rooftop and gym were both closed when we got there, I would have stayed somewhere else if I would have known

I’m extremely disappointed with my stay. I specifically chose this hotel—and justified paying $440—for the rooftop area and gym, only to find out both were closed with zero prior notification. That alone felt misleading. Unfortunately, the issues didn’t stop there. The cleanliness of the room was unacceptable. There was visible blood on the bathroom wall, and a washcloth had what appeared to be leftover mascara or makeup on it. That is basic housekeeping that should never be overlooked, especially at this price point. I raised these concerns during my stay and requested to speak with a manager, but never received a follow-up. The lack of responsiveness only made the experience worse. Between unavailable amenities, poor cleanliness, and no customer service recovery, this stay did not come close to the standard being advertised. I would not stay here again and would caution others to confirm amenities and cleanliness expectations before booking.

Great people, helpful and friendly staff.

excellent roof top bar and walking distance to all the shops. I would have given them 5 stars if the employee working the front desk would allow us to check in earlier. The hotel not was not busy and they made us wait until 4.