Name: Holiday Inn Cookeville by IHG
Address: 1091 South Willow Avenue, Cookeville, Tennessee, United States of America, Cookeville, Tennessee, US
Price range: $121–$286 per night
Rating: 9.23

What guests think

Across reviews, Holiday Inn Cookeville by IHG stands out for very clean, modern rooms and a convenient location near the interstate, though recurring downsides include traffic or venue noise and intermittent hot‑water or climate‑control issues.

The rooftop restaurant and bar are frequently praised for convenience and atmosphere, but food quality and breakfast value receive mixed comments. Guests appreciate spacious layouts, large walk‑in showers with good pressure, and comfortable beds, though a few noted maintenance lapses such as a broken bed. Service is generally welcoming and helpful, with isolated complaints about check‑in delays, voucher or billing confusion, and unfulfilled room changes. Expect a clean, modern stay with lively dining and some potential noise or utility quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The rooftop restaurant and bar are frequent highlights for convenience and atmosphere. Some guests note the pool is uncomfortably cold, and parking is generally easy with plenty of spaces.

Related guest reviews

10

Lisa

Jun 14, 2025

·

Stayed 3 nights

The hotel is lovely and clean. Desk staff was great. We loved the rooftop restaurant. Staff manager was gracious and waiter Grayson was very attentive. Will stay again!

6

Maggie

Mar 23, 2025

·

Stayed 2 nights

Wasnt to happy with the front desk. I got no information from her whatsoever. Our room was right under the restaurant so 5:30 in the morning all we heard was chairs and tables being moved above us. Woke both my kids and husband up and lasted from 5:30am until 7am. Not a plesant way to start our day. The breakfast was good but again the front desk never gave me my breakfast vouchers, they couldnt find my recepit in their system where i had already paid for breakfast so i ended up paying twice. We were never offered any accommodations on that at all. Was told there was nothing they could do about the noise above us. The pool was nice but it was super cold, and indoors it should have been warmer. Overall the stay was not great.

8

Jeffrey

Feb 8, 2024

·

Stayed 1 night

Plenty of parking.

10

Tiffany

Jul 27, 2025

·

Stayed 1 night

Property was nice, rooms were clean and staff were nice. The rooftop restaurant was great!

10

Kristen

Jun 25, 2023

·

Stayed 1 night

Rooftop bar was great.

10

Pablo

May 7, 2023

·

Stayed 1 night

It was clean , parking was easy and was convenient to the interstate and the main city streets

10

DEREK

Sep 4, 2023

·

Stayed 2 nights

Loved the restaurant on the 5th floor. Very clean comfortable rooms.

10

John W

May 6, 2023

·

Stayed 1 night

Rooftop bar and restaurant was great!

10

Paula

Jul 14, 2024

·

Stayed 2 nights

Clean. Great rooftop bar!

10

Raymond

Feb 15, 2023

·

Stayed 5 nights

The on site restaurant was excellent. Staff in the hotel were great. Great location too.

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Cleanliness

Cleanliness earns consistent praise across reviews, with many calling rooms and common areas very clean. A few guests reported issues such as pests or poor upkeep in isolated cases.

Related guest reviews

10

Lisa

Jun 14, 2025

·

Stayed 3 nights

The hotel is lovely and clean. Desk staff was great. We loved the rooftop restaurant. Staff manager was gracious and waiter Grayson was very attentive. Will stay again!

10

Jesse

Aug 2, 2024

·

Stayed 1 night

The stay was great. The rooms are super clean, showers are huge, and the area was quiet.

10

Valencia

Jan 7, 2025

·

Stayed 1 night

This has to be one of the cleanest hotels I have stayed in during the past few years. The staff was friendly, and the area was quiet.

4

Toni

Apr 28, 2024

·

Stayed 1 night

Terrible breakfast, don’t waste your money. Not very clean and maintained for a newer place. Charged an extra 60 dollars in taxes that it didn’t show on app.

10

Debra

Apr 25, 2024

·

Stayed 1 night

We were very pleased. Friendly staff, clean rooms, comfortable king size bed, and great breakfast options. I would definitely recommend.

10

Greg

Mar 3, 2024

·

Stayed 3 nights

Very clean property. Great amenities. Great location

2

Jason

Jul 20, 2025

·

Stayed 1 night

Property was in poor condition. Gross and unclean. Would not recommend.

10

Analeigh

May 15, 2025

·

Stayed 1 night

Very nice and clean

6

cedric

Nov 17, 2024

·

Stayed 1 night

Overall our stay was average. We were displeased with the roach in one room and in the rooftop bar area. We were offered to switch rooms and once we got to that room, there were bugs in there as well. The front desk lady vacuumed them up and apologized. We were given a complimentary breakfast for the inconvenience. While we appreciated the breakfast, it was difficult to sleep in the bed after the encounter with the bugs.

10

Catherine

Jul 3, 2025

·

Stayed 2 nights

Very friendly staff. Extremely clean. Would not hesitate to stay again and/or recommend to family and friends.

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Rooms

Rooms are modern and often spacious with large walk‑in showers and comfortable beds. Recurrent drawbacks include noise from the rooftop venue or highway, intermittent hot‑water and AC problems, and occasional maintenance issues.

Related guest reviews

6

Courtney

Oct 3, 2023

·

Stayed 1 night

We stayed 3 nights the hotel is nice, but the rooftop bar meant we did not get sleep until it was closed and cleaned. We heard every chair move above us and all the conversations at the bar. It was an unpleasant stay. Room was nice and hotel was clean, so if you don’t need to fall asleep before 1am this is a great place to stay. I booked 3 rooms for our stay, and we all had the same unpleasant experience.

2

Gail

Jul 11, 2023

·

Stayed 1 night

The bed was awful!!!!! Room 411’s bed was completely destroyed and broken.

2

Mary

Nov 4, 2024

·

Stayed 3 nights

This is the second time we stayed here and once again no hot water for the shower. It worries me how the laundry gets clean with no hot water and the dishes at the restaurant and bar. Bacteria! This is a new hotel and it’s beautiful but even the employees know about the hot water situation. Why isn’t anything being done?

10

Monique

Feb 18, 2025

·

Stayed 1 night

The room Was spacious and clean. The bathroom was updated.

8

Walter

Jul 6, 2024

·

Stayed 1 night

Our ac unit was extremely noisy and the traffic noise was awful.

6

daniel

Oct 4, 2025

·

Stayed 1 night

a/c was erratic. very cold then too warm.

10

Brendall

Mar 25, 2025

·

Stayed 1 night

Beautiful room.. the bathroom was amazing. Large shower.

10

Christine

May 25, 2025

·

Stayed 1 night

Quick over night stay - convenient to the highway. Convenient roof too restaurant though we did not go. 4th floor bedroom could hear some of the restaurant activity but leaving the room fan on blocked it out.

10

Nancy

Apr 6, 2024

·

Stayed 2 nights

The hotel room was very nice, king bed was very comfortable with very nice bedding. The bathroom had a beautiful shower that had shampoo, conditioner and soap provided. It was overall a very nice experience.

10

Patrick

Mar 9, 2025

·

Stayed 1 night

Very spacious rooms

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AI-generated summary based on recent guest reviews

Service

Staff are regularly described as friendly and helpful. However, there are isolated complaints about check‑in delays, poor communication about breakfast vouchers or billing, and unfulfilled room‑change requests.

Related guest reviews

10

Lisa

Jun 14, 2025

·

Stayed 3 nights

The hotel is lovely and clean. Desk staff was great. We loved the rooftop restaurant. Staff manager was gracious and waiter Grayson was very attentive. Will stay again!

8

Lucia

Apr 25, 2025

·

Stayed 2 nights

The front desk staff were very helpful. The roof top restaurant had a good breakfast. The rooms were clean and nicely decorated. We enjoyed our stay!

10

Crystal

Jul 20, 2024

·

Stayed 1 night

Clean facilities but be Leary when booking through Expedia or other entity. We were charged another night by the hotel upon checking in. They said that there were no charges even when we showed our bank account where Expedia deducted the amount as well as the hotel. The gentleman stated there was nothing he could do. We are in the process of disputing it with our bank. Terrible customer service and scammers!

10

Karen

Nov 6, 2024

·

Stayed 1 night

good experience with this stay for business. Very nice facility. Greeted by a very professional front desk person, and he made sure I had everything I needed for the overnight stay. Hotel has an nice/quaint lounge and restaurant on the top floor - I'll stay there again and recommend to business associates

10

Robert

Oct 30, 2024

·

Stayed 1 night

Pleasant staff and very helpful

2

Carl

Apr 25, 2023

·

Stayed 1 night

We waited at the front desk for 15 minutes before anyone showed up to check us in. We had just driven 14 hours and were exhausted. She was friendly enough when she arrived but we should not have had to wait so long to check in.

10

deanna

May 7, 2025

·

Stayed 1 night

Always a great stay. Staff is friendly, helpful and available. The rooms are very clean, linens new and good quality. Easy to get to--right off the freeway.

6

Joe

Apr 22, 2024

·

Stayed 4 nights

The staff was very rough around the edges. The resturant staff, especially, was unprofessional and one young lady very rude. If you did not pay for breakfast, you will be approached in a snarly way about it. I thought my online purchase included breakfast but made an innocent mistake. For that, I was hounded and overcharged for my trangression. They need to address this.

4

Jason

Apr 10, 2024

·

Stayed 1 night

Promised change of room but never got it.

10

Catherine

Jul 3, 2025

·

Stayed 2 nights

Very friendly staff. Extremely clean. Would not hesitate to stay again and/or recommend to family and friends.

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Location

Location is convenient near the interstate and restaurants, with easy access to local destinations. Some guests experienced traffic noise and occasional congestion or tricky turns when entering from the highway.

Related guest reviews

10

Julie

Jun 8, 2024

·

Stayed 1 night

Convenient to restaurants and interstate. Clean and comfortable room. Staff was friendly.

10

Mark

Aug 25, 2024

·

Stayed 1 night

Second time staying here. Convenient to Tennessee Tech University

6

William

Nov 3, 2024

·

Stayed 2 nights

No maid service?? No ice machine on my floor. Difficult to exit on highway

10

Tom - Karen

Apr 14, 2025

·

Stayed 3 nights

Excellent location

8

Amy

Nov 12, 2023

·

Stayed 2 nights

Overall good stay. Traffic jams up pretty bad at turn to the hotel off highway.

8

David A

Jun 3, 2023

·

Stayed 1 night

Stayed late may 2023 while attending SOAR at tennessee tech. fairly new hotel - clean, quiet, easy parking, close to many places to eat. Will likely stay again

10

Senthil

Jul 6, 2025

·

Stayed 1 night

Great location and serene stay.

8

Walter

Jul 6, 2024

·

Stayed 1 night

Our ac unit was extremely noisy and the traffic noise was awful.

10

Pablo

May 7, 2023

·

Stayed 1 night

It was clean , parking was easy and was convenient to the interstate and the main city streets

10

Robin

Oct 8, 2025

·

Stayed 1 night

Clean, convenient, friendly staff. A little noisy due to location being right by exit and merging onto highway

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Dining

Dining feedback is mixed: many enjoyed the rooftop venue and breakfast, while others found menu options limited, some dishes overly salty, or felt breakfast offered poor value with confusing payment or voucher policies.

Related guest reviews

10

Lisa

Jun 14, 2025

·

Stayed 3 nights

The hotel is lovely and clean. Desk staff was great. We loved the rooftop restaurant. Staff manager was gracious and waiter Grayson was very attentive. Will stay again!

10

Jacqueline

Aug 14, 2023

·

Stayed 2 nights

Very new & clean with rooftop restaurant which was convenient for breakfast.

8

Lucia

Apr 25, 2025

·

Stayed 2 nights

The front desk staff were very helpful. The roof top restaurant had a good breakfast. The rooms were clean and nicely decorated. We enjoyed our stay!

4

Toni

Apr 28, 2024

·

Stayed 1 night

Terrible breakfast, don’t waste your money. Not very clean and maintained for a newer place. Charged an extra 60 dollars in taxes that it didn’t show on app.

6

Joe

Apr 22, 2024

·

Stayed 4 nights

The staff was very rough around the edges. The resturant staff, especially, was unprofessional and one young lady very rude. If you did not pay for breakfast, you will be approached in a snarly way about it. I thought my online purchase included breakfast but made an innocent mistake. For that, I was hounded and overcharged for my trangression. They need to address this.

10

Tiffany

Jul 27, 2025

·

Stayed 1 night

Property was nice, rooms were clean and staff were nice. The rooftop restaurant was great!

4

Veasna

Sep 23, 2025

·

Stayed 1 night

The rooftop bar/restaurant was convenient and lively. Unfortunately, the limited menu selection was a let-down.

10

Richard

Oct 10, 2023

·

Stayed 2 nights

Great location, very clean and nice from the lobby to the room. All staff encountered were very friendly and helpful. Alittle disappointed that based on the cost of the room per night breakfast was an extra cost

8

Angela

May 25, 2024

·

Stayed 2 nights

Very comfortable beds and pillows, very clean. The restaurant food was not very good. Our burgers were pure salt and inedible.

10

Raymond

Feb 15, 2023

·

Stayed 5 nights

The on site restaurant was excellent. Staff in the hotel were great. Great location too.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$112
February	$113
March	$121
April	$117
May	$123
June	$127
July	$126
August	$138
September	$151
October	$142
November	$139
December	$113

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $184	15 $195	16 $218	17 $184	18 $174	19 $163
20 $136	21 $158	22 $171	23 $166	24 $156	25 $198	26 $180
27 $136	28 $155	29 $170	30 $141

Su	Mo	Tu	We	Th	Fr	Sa
				1 $151	2 $189	3 $184
4 $141	5 $152	6 $161	7 $170	8 $151	9 $249	10 $235
11 $152	12	13	14	15	16 $286	17 $172
18 $121	19 $155	20 $147	21 $214	22 $134	23 $150	24 $200
25	26	27	28 $146	29 $146	30	31

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Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Roll-In Shower (Communications)

Standard Room, 2 Queen Beds

Studio Suite, 1 King Bed with Sofa Bed

Standard Room

Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds, Roll-In Shower (Mobility)

Standard Room, 1 King Bed

Guest reviews

Superb

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Cookeville by IHG

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Prices for upcoming dates