Kan Tulum Hotel
123 $
/ Nacht
Ø-Preis September
Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen
123 $
/ Nacht
Ø-Preis September
Monatliche Durchschnittspreise
In Kan Tulum Hotel liegt der Preis pro Nacht im günstigsten Monat (September) durchschnittlich bei 123 $ und im teuersten Monat (Januar) bei 346 $, basierend auf den letzten 12 Monaten.
| Monat | Durchschnittspreis |
|---|---|
| Januar | 346 $ |
| August | 151 $ |
| September | 123 $ |
| Oktober | 137 $ |
| November | 130 $ |
| Dezember | 177 $ |
J
A
Sep · 123 $
S
O
N
D
Am teuersten: Januar (ca. 346 $)
Am günstigsten: September (ca. 123 $)
Über diese Unterkunft
Gönn dir einen Besuch des Wellnessbereichs, der Massagen, Körperbehandlungen und Gesichtsbehandlungen bietet. Nach einem Tag am Privatstrand kannst du folgende Freizeitmöglichkeiten ausprobieren: Außenpool und Fahrradverleih. Zu den Highlig...
Annehmlichkeiten
Gönn dir einen Besuch des Wellnessbereichs, der Massagen, Körperbehandlungen und Gesichtsbehandlungen bietet. Nach einem Tag am Privatstrand kannst du folgende Freizeitmöglichkeiten ausprobieren: Außenpool und Fahrradverleih. Zu den Highlights, die dieses Hotel im Art-déco-Stil bietet, gehören auch kostenloses WLAN, ein Concierge-Service und ein Souvenirladen/Kiosk.
Annehmlichkeiten für Geschäftsreisende
Zum Angebot gehören mehrsprachiges Personal, eine Gepäckaufbewahrung und ein Wasserspender. Vor Ort gibt es Folgendes: Parken ohne Service (kostenlos).
Gastronomie
KAN Tulum Hotel bietet seinen Gästen ein Restaurant mit köstlichen Speisen. Still deinen Durst an der Bar/Lounge, der Strandbar oder der Poolbar. Gegen Gebühr wird täglich von 08:00 Uhr bis 11:00 Uhr ein nach Wunsch zubereitetes Frühstück angeboten.
Zimmer
Fühl dich in einem der 42 klimatisierten Zimmer, die Kochnischen bieten, wie zu Hause. Ein WLAN-Internetzugang (kostenlos) steht zur Verfügung. Es sind eigene Badezimmer vorhanden, in denen du Komfortbadewannen und Regenduschen findest. Zur Austattung gehören Safes und Minibars; die Zimmer werden täglich sauber gemacht.
Standort
KAN Tulum Hotel besticht durch eine zentrale Lage in Tulum, nur 15 Autominuten entfernt von: Strand von Tulum und Maya-Ruinen von Tulum. Dieses Hotel mit Wellnessangebot ist 8,6 km von Biosphärenreservat Sian Ka'an und 20,5 km von Xel-Há Park entfernt.
Was ist in der Nähe?
Dos Aguas Park(1.4 Meilen)
Krankenhaus von Tulum(1.4 Meilen)
Holistika Kunstspaziergang(1.5 Meilen)
Hunab Lifestyle Center(2 Meilen)
Jaguar Park(2 Meilen)
Zugang zum Jaguar-Park(2.1 Meilen)
Jaguar-Aussichtspunkt Tulum(2.1 Meilen)
Strand von Tulum(2.3 Meilen)
SFER IK(2.8 Meilen)
Nationalpark Tulum(3 Meilen)
Temple of Doom(3 Meilen)
Cenote Calavera(3.1 Meilen)
Cenote Cristal(3.3 Meilen)
Ven a la Luz Skulptur(3.5 Meilen)
Cenote Escondido(3.6 Meilen)
Flughafen Tulum Intl. (TQO)(25.4 Meilen)
Flughafen Cancún (CUN)(75.6 Meilen)
Parkmöglichkeiten
Restaurant
Pool
Nichtraucher-Zimmer
Zimmerservice
Informationsschalter für Ausflüge
Standort
Calle 17 poniente Mz. 96 It 001 Region 15, La Veleta, Tulum, Tulum, Bundesstaat Quintana Roo, Mexiko
Dos Aguas Park (1.4 Meilen)
Krankenhaus von Tulum (1.4 Meilen)
Holistika Kunstspaziergang (1.5 Meilen)
Hunab Lifestyle Center (2 Meilen)
Jaguar Park (2 Meilen)
Zugang zum Jaguar-Park (2.1 Meilen)
Zimmeroptionen
20
Panoramic-Suite
Zimmerdetails
2 Große Doppelbetten
Anzahl Schlafplätze 4
750 ft²
Separater EssbereichKlimaanlageWLAN (kostenlos)KochnischeEigener PoolTauchbecken
17
Familien-Suite
Zimmerdetails
2 Große Doppelbetten
Anzahl Schlafplätze 4
750 ft²
Separater EssbereichKlimaanlageWLAN (kostenlos)KochnischeEigener PoolTauchbecken
13
Panoramic-Studiosuite
Zimmerdetails
1 Großes Doppelbett
Anzahl Schlafplätze 2
420 ft²
KlimaanlageWLAN (kostenlos)KochnischeEigener PoolTauchbecken
14
Deluxe King Studio Infinity Pool 2
Zimmerdetails
1 Großes Doppelbett
Anzahl Schlafplätze 2
420 ft²
KlimaanlageWLAN (kostenlos)KochnischeEigener PoolTauchbecken
14
Deluxe King Studio
Zimmerdetails
1 Großes Doppelbett
Anzahl Schlafplätze 2
269 ft²
KlimaanlageWLAN (kostenlos)Kochnische
Gästebewertungen
8.8
Fantastisch
Basierend auf 222 verifizierten Bewertungen
Was Gäste sagen
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Reisende beschreiben das Kan Tulum Hotel als einen ruhigen Rückzugsort im Dschungel mit beeindruckender Architektur und einer herausragenden privaten Cenote. Viele loben das freundliche Personal und die entspannte Atmosphäre, weisen aber auf einige Kompromisse im Vergleich zu umfassenden Strandresorts hin.
Mehr erfahrenWar das hilfreich?
Was Gäste sagen
Reisende beschreiben das Kan Tulum Hotel als einen ruhigen Rückzugsort im Dschungel mit beeindruckender Architektur und einer herausragenden privaten Cenote. Viele loben das freundliche Personal und die entspannte Atmosphäre, weisen aber auf einige Kompromisse im Vergleich zu umfassenden Strandresorts hin.
Die Lage wirkt abgelegen und ist nicht besonders fußläufig, wobei unbefestigte Zufahrtsstraßen und nahegelegene Bauarbeiten erwähnt werden. Strand und Stadt sind jedoch mit dem Auto oder Fahrrad erreichbar. Die Abläufe und Annehmlichkeiten können inkonsistent sein: zeitweise Strom- oder Wasserausfälle, begrenzte Restaurantöffnungszeiten und kein Zimmerservice sowie Küchenzeilen ohne Kochgeschirr. Die Zimmer sind attraktiv und im Allgemeinen komfortabel, aber einige wirken einfach oder veraltet, und mehrere Gäste erwähnen eine schwache Klimaanlage, einen geringen Wasserdruck oder fehlende Kaffee-/Teezubereitungsmöglichkeiten im Zimmer. Erwarten Sie einen wunderschönen, ruhigen Aufenthalt inmitten der Natur, mit gelegentlichen Kompromissen bei Komfort und Beständigkeit.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Leistungen
Zu den herausragenden Merkmalen gehören die hoteleigene Cenote, ruhige Pools und ein kleiner Spa-/Temazcal-Bereich; viele lieben das Dschungeldesign. In den Bewertungen werden jedoch immer wieder zeitweise Strom-/Wasserausfälle, begrenzte Restaurantöffnungszeiten ohne Zimmerservice und Küchenzeilen ohne Kochgeschirr bemängelt; Fahrräder können gemietet werden.
Ähnliche Gästebewertungen
10
Peter
21. Jan. 2024
·
Aufenthalt am 7 Nächte
Lovely accommodations. Peaceful and relaxing, except for the unfortunate timing of repairs to the bar next to the cenote that produced the sound of power tools and hammering for 2 days. Restaurant is only open for breakfast and light snacks, but we were aware of this before arrival. You can order in a variety of meals from the restaurants in Tulum. Staff are all wonderful.
Lovely accommodations. Peaceful and relaxing, except for the unfortunate timing of repairs to the bar next to the cenote that produced the sound of power tools and hammering for 2 days. Restaurant is only open for breakfast and light snacks, but we were aware of this before arrival. You can order in a variety of meals from the restaurants in Tulum. Staff are all wonderful.
4
Ricardo
26. Dez. 2024
·
Aufenthalt am 2 Nächte
Very nice hotel, it merges nicely with the nature. Positive notes Temazcal, Spa, cleanliness and 1 guy (and only one) at the reception who is doing his best to help guests. Negative notes The jacuzzis do not have hot water and the lighting does not work. The jacuzzi is supposed to be private and exclusive to the room, every night we found other couples using our terrace and sunbeds. My advice do not pay extra for a jacuzzi room unless you are looking for a cold water tank. The water pressure on the shower is poor and barely hot water, the propwrry has issues with the water boilers. Safety boxes are poor quality and not working properly. Maintenance has to come and open them for you. The restaurant’s food and its service is bad, save your money and eat anywhere else. The location is not very good, specially if you do not have a car. You are far from restaurants or other attractions. I you have a car, it better be 4x4 because the roads to get here are terrible, no pavement and huge potholes. In general Tulum roads are a disaster but the only two roads to access this property are an off road adventure. Take it as part of the experience! If you are looking for the warm mexican service oriented attitude this is not the place. No one will do any effort to assist you (except the one guy from the reception) It is obvious that they have issues with hotel management, clearly they are trying to save every penny and compromise on customer service.
Very nice hotel, it merges nicely with the nature. Positive notes Temazcal, Spa, cleanliness and 1 guy (and only one) at the reception who is doing his best to help guests. Negative notes The jacuzzis do not have hot water and the lighting does not work. The jacuzzi is supposed to be private and exclusive to the room, every night we found other couples using our terrace and sunbeds. My advice do not pay extra for a jacuzzi room unless you are looking for a cold water tank. The water pressure on the shower is poor and barely hot water, the propwrry has issues with the water boilers. Safety boxes are poor quality and not working properly. Maintenance has to come and open them for you. The restaurant’s food and its service is bad, save your money and eat anywhere else. The location is not very good, specially if you do not have a car. You are far from restaurants or other attractions. I you have a car, it better be 4x4 because the roads to get here are terrible, no pavement and huge potholes. In general Tulum roads are a disaster but the only two roads to access this property are an off road adventure. Take it as part of the experience! If you are looking for the warm mexican service oriented attitude this is not the place. No one will do any effort to assist you (except the one guy from the reception) It is obvious that they have issues with hotel management, clearly they are trying to save every penny and compromise on customer service.
10
Paule
6. Aug. 2024
·
Aufenthalt am 2 Nächte
Superbe hôtel avec un cenote en plein centre. Beaucoup de plantes partout. C’est un environnement très reposant. Vélo sur place très pratiques.
Superbe hôtel avec un cenote en plein centre. Beaucoup de plantes partout. C’est un environnement très reposant. Vélo sur place très pratiques.
4
nanu
4. Sept. 2025
·
Aufenthalt am 4 Nächte
So if the property had added on their site that there is a possibility that there won't be any light for a few hrs that would be okay . This is not for everyone when i got there this was the case in august for my anniversary. Keep in mind the room is great and clean got charged for decoration and the lady came and started doing mediocre set up which i could have done myself and told her they haven't cleaned the room she said since she has started dropping the roses she can't wait for them to clean. Keep in mind there was no light for 5hrs they turned on generator and i had to walk all the way to the front since there was no phone to ask why the light was not upstairs on the 5th floor the guy said it only works for the 1st floor rooms.
So if the property had added on their site that there is a possibility that there won't be any light for a few hrs that would be okay . This is not for everyone when i got there this was the case in august for my anniversary. Keep in mind the room is great and clean got charged for decoration and the lady came and started doing mediocre set up which i could have done myself and told her they haven't cleaned the room she said since she has started dropping the roses she can't wait for them to clean. Keep in mind there was no light for 5hrs they turned on generator and i had to walk all the way to the front since there was no phone to ask why the light was not upstairs on the 5th floor the guy said it only works for the 1st floor rooms.
10
Teodosio De jesus Martinez
24. Okt. 2024
·
Aufenthalt am 10 Nächte
We loved this hotel, we stayed 9 nights and everything was clean and organized in the room. The house keeping lady/guy did an excellent job. Don’t forget to leave a daily tip to her/him. The workers at kan tulum are always alert to have everything clean, safe,funtionally and well maintained atmosphere. Plus the hotel have workers taking turns 24/7 taking care of your cars at parking lot to Making sure no one breaks in into your car. The nature and vibe inside the hotel is unique! Loved the design of the hotel and the feeling it gives you. The pools were always clean as well. They have a spa, boutique, and restaurant but these extra cost. The hotel has a cenote and a bar besides it, plus like a small cave with seats so you can relax with your partner or friends. The hotel has bicicles for rental as well. But We really didnt get the chance to enjoy these services since we already had activities planned. But next time we will enjoy every service for sure. Quick tips to the hotel, just get alittle bigger trash cans inside the rooms. And something i noticed. Just be careful when you are stepping out of the bathtub/shower it will get alittle bit slippery in the floor. Just put a towel so you wont fall. And the most important tip that will help taxis and new arrivals is to put a small sign at the very front street entrance that says KAN TULUM. These tips didnt affect my stayed but it will help new arrivals. We really recommend others to stay at Kan Tulum.
We loved this hotel, we stayed 9 nights and everything was clean and organized in the room. The house keeping lady/guy did an excellent job. Don’t forget to leave a daily tip to her/him. The workers at kan tulum are always alert to have everything clean, safe,funtionally and well maintained atmosphere. Plus the hotel have workers taking turns 24/7 taking care of your cars at parking lot to Making sure no one breaks in into your car. The nature and vibe inside the hotel is unique! Loved the design of the hotel and the feeling it gives you. The pools were always clean as well. They have a spa, boutique, and restaurant but these extra cost. The hotel has a cenote and a bar besides it, plus like a small cave with seats so you can relax with your partner or friends. The hotel has bicicles for rental as well. But We really didnt get the chance to enjoy these services since we already had activities planned. But next time we will enjoy every service for sure. Quick tips to the hotel, just get alittle bigger trash cans inside the rooms. And something i noticed. Just be careful when you are stepping out of the bathtub/shower it will get alittle bit slippery in the floor. Just put a towel so you wont fall. And the most important tip that will help taxis and new arrivals is to put a small sign at the very front street entrance that says KAN TULUM. These tips didnt affect my stayed but it will help new arrivals. We really recommend others to stay at Kan Tulum.
10
Jennifer
16. Feb. 2025
·
Aufenthalt am 1 Nacht
Beautiful hotel in the jungle. Plunge pool and cenote are amazing. Lovely staff, great restaurant
Beautiful hotel in the jungle. Plunge pool and cenote are amazing. Lovely staff, great restaurant
8
Gülseli
1. Apr. 2025
·
Aufenthalt am 3 Nächte
We really liked the environment of the hotel. It was like a secret place. We love the big windows and decoration. They tidied up our room everyday. But we could not use the kitchen because there was no kitchenware. We asked for a hot water one night, thy told us we have a stove in our room. But we did not have any pots etc to heat the water. When we told that to receptionist she said that we need to get hot water from the restaurant. Also my husband wanted to make a surprise and buy flower from the hotel. And buy a packet. When we enter the room, on the table there were flowers and nuts and little chocolates on the table. They did not tell anything about the pricing so we think that we already paid for the nuts too. But when we check out they wanted us to pay for that too. And receptionist said she should have told us about the pricing but she did not. So everything was fine except for these things.
We really liked the environment of the hotel. It was like a secret place. We love the big windows and decoration. They tidied up our room everyday. But we could not use the kitchen because there was no kitchenware. We asked for a hot water one night, thy told us we have a stove in our room. But we did not have any pots etc to heat the water. When we told that to receptionist she said that we need to get hot water from the restaurant. Also my husband wanted to make a surprise and buy flower from the hotel. And buy a packet. When we enter the room, on the table there were flowers and nuts and little chocolates on the table. They did not tell anything about the pricing so we think that we already paid for the nuts too. But when we check out they wanted us to pay for that too. And receptionist said she should have told us about the pricing but she did not. So everything was fine except for these things.
2
Franchelli
5. Juli 2024
·
Aufenthalt am 5 Nächte
The hotel is money hungry. They will intentionally cut the power and water. Expect outages through out the day. The hotel is very pretty. However the way they operate gives rookie energy. Guest are not priority here. The staff is. They have a terrible mosquito problem that is only maintained at the front desk or where ever their is a staff member standing . The frustrations of frequent outages made me become extremely observant to their operation. The cooks never washed their hands yuk. The food is not fresh. I was there for 6 days not once did I see them pick up the pool skimmers to clean the pools . I looked at it everyday to see if they will use it. They never used it. Not once did they take initiative for the inconvenience they cause. A hurricane approached not only did they not comp the room we were forced to stay because our flight was canceled but they cut the power even before the hurricane started. Not once did they apologize for the inconvenience. They take no initiative. Is not worth the frustrations do not stay here.
The hotel is money hungry. They will intentionally cut the power and water. Expect outages through out the day. The hotel is very pretty. However the way they operate gives rookie energy. Guest are not priority here. The staff is. They have a terrible mosquito problem that is only maintained at the front desk or where ever their is a staff member standing . The frustrations of frequent outages made me become extremely observant to their operation. The cooks never washed their hands yuk. The food is not fresh. I was there for 6 days not once did I see them pick up the pool skimmers to clean the pools . I looked at it everyday to see if they will use it. They never used it. Not once did they take initiative for the inconvenience they cause. A hurricane approached not only did they not comp the room we were forced to stay because our flight was canceled but they cut the power even before the hurricane started. Not once did they apologize for the inconvenience. They take no initiative. Is not worth the frustrations do not stay here.
8
Melissa
1. Feb. 2024
·
Aufenthalt am 2 Nächte
The property is absolutely stunning. Rahul was our bartender and was the most attentive staff, always served with kindness & a smile. Please note that they eliminated the “free bike rentals” as stated in this listing, they now rent them through a third party for a pretty penny. Overall, it was a pleasant & neat visit but we could’ve experienced everything it has to offer with a 1 night stay instead of 2.
The property is absolutely stunning. Rahul was our bartender and was the most attentive staff, always served with kindness & a smile. Please note that they eliminated the “free bike rentals” as stated in this listing, they now rent them through a third party for a pretty penny. Overall, it was a pleasant & neat visit but we could’ve experienced everything it has to offer with a 1 night stay instead of 2.
8
ERIC
2. Jan. 2025
·
Aufenthalt am 5 Nächte
Boa estadia. O hotel é instagramável, mas não tem serviço de quarto e o restaurante interno não funciona o tempo todo. Acomodações novas e funcionais, mas espartanas. O empreendimento fica numa área de expansão de Tulum e há muitas construções por perto. A praia de Tulum está a 20 minutos de carro. Funcionários cordiais. Recomendo.
Boa estadia. O hotel é instagramável, mas não tem serviço de quarto e o restaurante interno não funciona o tempo todo. Acomodações novas e funcionais, mas espartanas. O empreendimento fica numa área de expansão de Tulum e há muitas construções por perto. A praia de Tulum está a 20 minutos de carro. Funcionários cordiais. Recomendo.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Reinigung
Viele Gäste fanden die Zimmer und das Gelände sauber mit fleißigem Reinigungspersonal. Andere berichteten von Wartungs- oder Sauberkeitsproblemen wie abgenutzten Armaturen und gelegentlich schmutzigen Pools, was einen gemischten Eindruck hinterließ.
Ähnliche Gästebewertungen
8
Lateefat
5. Jan. 2025
·
Aufenthalt am 5 Nächte
We enjoyed our stay at Kan Tulum. The breakfast options were pricey but delicious, housekeeping was always prompt and staff was generally responsive via WhatsApp. The staff was kind enough to book beach club access through our stay and all the recommended spots were great. Cons: Installing some sort of mosquito netting screen door would be an awesome option to enjoy nature without worrying about mosquitoes or bugs. The air conditioning was not great and we were often sweating through the night.
We enjoyed our stay at Kan Tulum. The breakfast options were pricey but delicious, housekeeping was always prompt and staff was generally responsive via WhatsApp. The staff was kind enough to book beach club access through our stay and all the recommended spots were great. Cons: Installing some sort of mosquito netting screen door would be an awesome option to enjoy nature without worrying about mosquitoes or bugs. The air conditioning was not great and we were often sweating through the night.
4
Taryn
28. Mai 2024
·
Aufenthalt am 5 Nächte
Wow this place is odd. We booked this looking forward to a luxurious and relaxing stay and hoped that this expensive hotel would be the highlight of our trip, and instead it was absolutely the worst part of our Tulum vacation. The images and description of this hotel are very misleading, and Expedia presenting this as a luxury boutique hotel felt like a scam. No room service, the pools were often dirty and looked rundown in person. This place is a mix of condo and hotel, and they also host events for non-guests (stuff like midnight reiki healings) where a bunch of people not staying at the hotel were using all of the common areas all night. It felt more like a cheap yoga retreat marketed to influencers than a high-end hotel, and for what we got the price was outrageous. It’s also set among new developments, so the entire area around the hotel is being excavated and heavy construction equipment is running all day, and the drive into the hotel (which had no signage) is like driving through a construction site. To top it all off, our very expensive meal at the hotel was the only food in Tulum that gave us food poisoning. For a lower price we would have been reasonably happy with this hotel, but this was not at all the stay that we paid for. Very disappointing.
Wow this place is odd. We booked this looking forward to a luxurious and relaxing stay and hoped that this expensive hotel would be the highlight of our trip, and instead it was absolutely the worst part of our Tulum vacation. The images and description of this hotel are very misleading, and Expedia presenting this as a luxury boutique hotel felt like a scam. No room service, the pools were often dirty and looked rundown in person. This place is a mix of condo and hotel, and they also host events for non-guests (stuff like midnight reiki healings) where a bunch of people not staying at the hotel were using all of the common areas all night. It felt more like a cheap yoga retreat marketed to influencers than a high-end hotel, and for what we got the price was outrageous. It’s also set among new developments, so the entire area around the hotel is being excavated and heavy construction equipment is running all day, and the drive into the hotel (which had no signage) is like driving through a construction site. To top it all off, our very expensive meal at the hotel was the only food in Tulum that gave us food poisoning. For a lower price we would have been reasonably happy with this hotel, but this was not at all the stay that we paid for. Very disappointing.
4
Ricardo
26. Dez. 2024
·
Aufenthalt am 2 Nächte
Very nice hotel, it merges nicely with the nature. Positive notes Temazcal, Spa, cleanliness and 1 guy (and only one) at the reception who is doing his best to help guests. Negative notes The jacuzzis do not have hot water and the lighting does not work. The jacuzzi is supposed to be private and exclusive to the room, every night we found other couples using our terrace and sunbeds. My advice do not pay extra for a jacuzzi room unless you are looking for a cold water tank. The water pressure on the shower is poor and barely hot water, the propwrry has issues with the water boilers. Safety boxes are poor quality and not working properly. Maintenance has to come and open them for you. The restaurant’s food and its service is bad, save your money and eat anywhere else. The location is not very good, specially if you do not have a car. You are far from restaurants or other attractions. I you have a car, it better be 4x4 because the roads to get here are terrible, no pavement and huge potholes. In general Tulum roads are a disaster but the only two roads to access this property are an off road adventure. Take it as part of the experience! If you are looking for the warm mexican service oriented attitude this is not the place. No one will do any effort to assist you (except the one guy from the reception) It is obvious that they have issues with hotel management, clearly they are trying to save every penny and compromise on customer service.
Very nice hotel, it merges nicely with the nature. Positive notes Temazcal, Spa, cleanliness and 1 guy (and only one) at the reception who is doing his best to help guests. Negative notes The jacuzzis do not have hot water and the lighting does not work. The jacuzzi is supposed to be private and exclusive to the room, every night we found other couples using our terrace and sunbeds. My advice do not pay extra for a jacuzzi room unless you are looking for a cold water tank. The water pressure on the shower is poor and barely hot water, the propwrry has issues with the water boilers. Safety boxes are poor quality and not working properly. Maintenance has to come and open them for you. The restaurant’s food and its service is bad, save your money and eat anywhere else. The location is not very good, specially if you do not have a car. You are far from restaurants or other attractions. I you have a car, it better be 4x4 because the roads to get here are terrible, no pavement and huge potholes. In general Tulum roads are a disaster but the only two roads to access this property are an off road adventure. Take it as part of the experience! If you are looking for the warm mexican service oriented attitude this is not the place. No one will do any effort to assist you (except the one guy from the reception) It is obvious that they have issues with hotel management, clearly they are trying to save every penny and compromise on customer service.
6
Sophie
29. Apr. 2025
·
Aufenthalt am 3 Nächte
The hotel design is excellent and very aesthetic but it is not the “luxury” experience that is advertised. The rooms are a little basic and are tired in some places (wonky cabinet doors, cracks in flooring, cheap broken roller blinds on the windows). We booked this hotel for a reduced price and think the reduced price was fair given how expensive Tulum is but would not recommend booking without a discount
The hotel design is excellent and very aesthetic but it is not the “luxury” experience that is advertised. The rooms are a little basic and are tired in some places (wonky cabinet doors, cracks in flooring, cheap broken roller blinds on the windows). We booked this hotel for a reduced price and think the reduced price was fair given how expensive Tulum is but would not recommend booking without a discount
10
Teodosio De jesus Martinez
24. Okt. 2024
·
Aufenthalt am 10 Nächte
We loved this hotel, we stayed 9 nights and everything was clean and organized in the room. The house keeping lady/guy did an excellent job. Don’t forget to leave a daily tip to her/him. The workers at kan tulum are always alert to have everything clean, safe,funtionally and well maintained atmosphere. Plus the hotel have workers taking turns 24/7 taking care of your cars at parking lot to Making sure no one breaks in into your car. The nature and vibe inside the hotel is unique! Loved the design of the hotel and the feeling it gives you. The pools were always clean as well. They have a spa, boutique, and restaurant but these extra cost. The hotel has a cenote and a bar besides it, plus like a small cave with seats so you can relax with your partner or friends. The hotel has bicicles for rental as well. But We really didnt get the chance to enjoy these services since we already had activities planned. But next time we will enjoy every service for sure. Quick tips to the hotel, just get alittle bigger trash cans inside the rooms. And something i noticed. Just be careful when you are stepping out of the bathtub/shower it will get alittle bit slippery in the floor. Just put a towel so you wont fall. And the most important tip that will help taxis and new arrivals is to put a small sign at the very front street entrance that says KAN TULUM. These tips didnt affect my stayed but it will help new arrivals. We really recommend others to stay at Kan Tulum.
We loved this hotel, we stayed 9 nights and everything was clean and organized in the room. The house keeping lady/guy did an excellent job. Don’t forget to leave a daily tip to her/him. The workers at kan tulum are always alert to have everything clean, safe,funtionally and well maintained atmosphere. Plus the hotel have workers taking turns 24/7 taking care of your cars at parking lot to Making sure no one breaks in into your car. The nature and vibe inside the hotel is unique! Loved the design of the hotel and the feeling it gives you. The pools were always clean as well. They have a spa, boutique, and restaurant but these extra cost. The hotel has a cenote and a bar besides it, plus like a small cave with seats so you can relax with your partner or friends. The hotel has bicicles for rental as well. But We really didnt get the chance to enjoy these services since we already had activities planned. But next time we will enjoy every service for sure. Quick tips to the hotel, just get alittle bigger trash cans inside the rooms. And something i noticed. Just be careful when you are stepping out of the bathtub/shower it will get alittle bit slippery in the floor. Just put a towel so you wont fall. And the most important tip that will help taxis and new arrivals is to put a small sign at the very front street entrance that says KAN TULUM. These tips didnt affect my stayed but it will help new arrivals. We really recommend others to stay at Kan Tulum.
10
elizabeth
14. Apr. 2024
·
Aufenthalt am 2 Nächte
Amazing hotel Staff was great. Resort is extremely clean and the AC works perfectly fine.
Amazing hotel Staff was great. Resort is extremely clean and the AC works perfectly fine.
2
Franchelli
5. Juli 2024
·
Aufenthalt am 5 Nächte
The hotel is money hungry. They will intentionally cut the power and water. Expect outages through out the day. The hotel is very pretty. However the way they operate gives rookie energy. Guest are not priority here. The staff is. They have a terrible mosquito problem that is only maintained at the front desk or where ever their is a staff member standing . The frustrations of frequent outages made me become extremely observant to their operation. The cooks never washed their hands yuk. The food is not fresh. I was there for 6 days not once did I see them pick up the pool skimmers to clean the pools . I looked at it everyday to see if they will use it. They never used it. Not once did they take initiative for the inconvenience they cause. A hurricane approached not only did they not comp the room we were forced to stay because our flight was canceled but they cut the power even before the hurricane started. Not once did they apologize for the inconvenience. They take no initiative. Is not worth the frustrations do not stay here.
The hotel is money hungry. They will intentionally cut the power and water. Expect outages through out the day. The hotel is very pretty. However the way they operate gives rookie energy. Guest are not priority here. The staff is. They have a terrible mosquito problem that is only maintained at the front desk or where ever their is a staff member standing . The frustrations of frequent outages made me become extremely observant to their operation. The cooks never washed their hands yuk. The food is not fresh. I was there for 6 days not once did I see them pick up the pool skimmers to clean the pools . I looked at it everyday to see if they will use it. They never used it. Not once did they take initiative for the inconvenience they cause. A hurricane approached not only did they not comp the room we were forced to stay because our flight was canceled but they cut the power even before the hurricane started. Not once did they apologize for the inconvenience. They take no initiative. Is not worth the frustrations do not stay here.
6
Irena
30. Dez. 2024
·
Aufenthalt am 5 Nächte
We recently stayed at this hotel for five nights and had a mixed experience. On the positive side, the hotel itself is beautiful, and the staff were incredibly friendly and welcoming throughout our stay. The room was clean and comfortable, which we appreciated. However, we encountered a significant issue with the water pressure in the shower. It was so low that it was very difficult to use, making showering a frustrating experience. We reported this to the staff on the first day, but unfortunately, no one came to address the issue during our entire stay. While we enjoyed other aspects of the hotel, this lack of follow-through on a basic amenity left us disappointed. It's a shame because the hotel has a lot of potential to provide a great experience, but this oversight affected our overall satisfaction.
We recently stayed at this hotel for five nights and had a mixed experience. On the positive side, the hotel itself is beautiful, and the staff were incredibly friendly and welcoming throughout our stay. The room was clean and comfortable, which we appreciated. However, we encountered a significant issue with the water pressure in the shower. It was so low that it was very difficult to use, making showering a frustrating experience. We reported this to the staff on the first day, but unfortunately, no one came to address the issue during our entire stay. While we enjoyed other aspects of the hotel, this lack of follow-through on a basic amenity left us disappointed. It's a shame because the hotel has a lot of potential to provide a great experience, but this oversight affected our overall satisfaction.
8
kashif
23. Nov. 2024
·
Aufenthalt am 7 Nächte
Good overall stay, property was well kept and very much ecofriendly… Restaurant also had great food and service…
Good overall stay, property was well kept and very much ecofriendly… Restaurant also had great food and service…
6
Kayla
3. Dez. 2024
·
Aufenthalt am 5 Nächte
The property was clean, well maintained, and very beautiful. Loved the cenote! however upon arrival, I had to ask about EVERYTHING, transportation to downtown, things to do, where to get towels for the pool, programs/ services offered onsite… They had a kitchenette, but did not have any pots, kettle, cup etc…
The property was clean, well maintained, and very beautiful. Loved the cenote! however upon arrival, I had to ask about EVERYTHING, transportation to downtown, things to do, where to get towels for the pool, programs/ services offered onsite… They had a kitchenette, but did not have any pots, kettle, cup etc…
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Zimmer
Die Zimmer sind stilvoll und im Allgemeinen komfortabel, aber mehrere Bewertungen beschreiben sie als einfach oder an einigen Stellen veraltet und mangelhaft an Annehmlichkeiten wie Wasserkochern, Geschirr oder ausreichend Liegestühlen. Zu den wiederkehrenden Beschwerden gehören eine schwache Klimaanlage und ein geringer Wasserdruck.
Ähnliche Gästebewertungen
8
Lateefat
5. Jan. 2025
·
Aufenthalt am 5 Nächte
We enjoyed our stay at Kan Tulum. The breakfast options were pricey but delicious, housekeeping was always prompt and staff was generally responsive via WhatsApp. The staff was kind enough to book beach club access through our stay and all the recommended spots were great. Cons: Installing some sort of mosquito netting screen door would be an awesome option to enjoy nature without worrying about mosquitoes or bugs. The air conditioning was not great and we were often sweating through the night.
We enjoyed our stay at Kan Tulum. The breakfast options were pricey but delicious, housekeeping was always prompt and staff was generally responsive via WhatsApp. The staff was kind enough to book beach club access through our stay and all the recommended spots were great. Cons: Installing some sort of mosquito netting screen door would be an awesome option to enjoy nature without worrying about mosquitoes or bugs. The air conditioning was not great and we were often sweating through the night.
10
Rachel
25. Apr. 2025
·
Aufenthalt am 2 Nächte
Loved the rooms. Beautiful location.. quiet and relaxing.
Loved the rooms. Beautiful location.. quiet and relaxing.
10
Shelley
27. Jan. 2025
·
Aufenthalt am 1 Nacht
Beautiful space, very serene. We stayed in the deluxe rooftop suite & there were not enough loungers to accomodate, also no coffee maker or plates etc. Staff was great & we finally recieved a 3rd lounge chair. All was lovely overall.
Beautiful space, very serene. We stayed in the deluxe rooftop suite & there were not enough loungers to accomodate, also no coffee maker or plates etc. Staff was great & we finally recieved a 3rd lounge chair. All was lovely overall.
4
Ricardo
26. Dez. 2024
·
Aufenthalt am 2 Nächte
Very nice hotel, it merges nicely with the nature. Positive notes Temazcal, Spa, cleanliness and 1 guy (and only one) at the reception who is doing his best to help guests. Negative notes The jacuzzis do not have hot water and the lighting does not work. The jacuzzi is supposed to be private and exclusive to the room, every night we found other couples using our terrace and sunbeds. My advice do not pay extra for a jacuzzi room unless you are looking for a cold water tank. The water pressure on the shower is poor and barely hot water, the propwrry has issues with the water boilers. Safety boxes are poor quality and not working properly. Maintenance has to come and open them for you. The restaurant’s food and its service is bad, save your money and eat anywhere else. The location is not very good, specially if you do not have a car. You are far from restaurants or other attractions. I you have a car, it better be 4x4 because the roads to get here are terrible, no pavement and huge potholes. In general Tulum roads are a disaster but the only two roads to access this property are an off road adventure. Take it as part of the experience! If you are looking for the warm mexican service oriented attitude this is not the place. No one will do any effort to assist you (except the one guy from the reception) It is obvious that they have issues with hotel management, clearly they are trying to save every penny and compromise on customer service.
Very nice hotel, it merges nicely with the nature. Positive notes Temazcal, Spa, cleanliness and 1 guy (and only one) at the reception who is doing his best to help guests. Negative notes The jacuzzis do not have hot water and the lighting does not work. The jacuzzi is supposed to be private and exclusive to the room, every night we found other couples using our terrace and sunbeds. My advice do not pay extra for a jacuzzi room unless you are looking for a cold water tank. The water pressure on the shower is poor and barely hot water, the propwrry has issues with the water boilers. Safety boxes are poor quality and not working properly. Maintenance has to come and open them for you. The restaurant’s food and its service is bad, save your money and eat anywhere else. The location is not very good, specially if you do not have a car. You are far from restaurants or other attractions. I you have a car, it better be 4x4 because the roads to get here are terrible, no pavement and huge potholes. In general Tulum roads are a disaster but the only two roads to access this property are an off road adventure. Take it as part of the experience! If you are looking for the warm mexican service oriented attitude this is not the place. No one will do any effort to assist you (except the one guy from the reception) It is obvious that they have issues with hotel management, clearly they are trying to save every penny and compromise on customer service.
6
Sophie
29. Apr. 2025
·
Aufenthalt am 3 Nächte
The hotel design is excellent and very aesthetic but it is not the “luxury” experience that is advertised. The rooms are a little basic and are tired in some places (wonky cabinet doors, cracks in flooring, cheap broken roller blinds on the windows). We booked this hotel for a reduced price and think the reduced price was fair given how expensive Tulum is but would not recommend booking without a discount
The hotel design is excellent and very aesthetic but it is not the “luxury” experience that is advertised. The rooms are a little basic and are tired in some places (wonky cabinet doors, cracks in flooring, cheap broken roller blinds on the windows). We booked this hotel for a reduced price and think the reduced price was fair given how expensive Tulum is but would not recommend booking without a discount
10
Cassondra
10. Apr. 2025
·
Aufenthalt am 3 Nächte
Kan Tulum is an absolutely beautiful property. It felt like an oasis every time we arrived back at the property. The staff were all very kind and helpful with anything that we needed. I would highly suggest staying here if you are looking for relaxation and escape. My only suggestions would be to add a kettle with some coffee in the rooms as the coffee bar is quite expensive. And maybe a few snack options to the menu for those that just want a little something by the pool.
Kan Tulum is an absolutely beautiful property. It felt like an oasis every time we arrived back at the property. The staff were all very kind and helpful with anything that we needed. I would highly suggest staying here if you are looking for relaxation and escape. My only suggestions would be to add a kettle with some coffee in the rooms as the coffee bar is quite expensive. And maybe a few snack options to the menu for those that just want a little something by the pool.
8
Gülseli
1. Apr. 2025
·
Aufenthalt am 3 Nächte
We really liked the environment of the hotel. It was like a secret place. We love the big windows and decoration. They tidied up our room everyday. But we could not use the kitchen because there was no kitchenware. We asked for a hot water one night, thy told us we have a stove in our room. But we did not have any pots etc to heat the water. When we told that to receptionist she said that we need to get hot water from the restaurant. Also my husband wanted to make a surprise and buy flower from the hotel. And buy a packet. When we enter the room, on the table there were flowers and nuts and little chocolates on the table. They did not tell anything about the pricing so we think that we already paid for the nuts too. But when we check out they wanted us to pay for that too. And receptionist said she should have told us about the pricing but she did not. So everything was fine except for these things.
We really liked the environment of the hotel. It was like a secret place. We love the big windows and decoration. They tidied up our room everyday. But we could not use the kitchen because there was no kitchenware. We asked for a hot water one night, thy told us we have a stove in our room. But we did not have any pots etc to heat the water. When we told that to receptionist she said that we need to get hot water from the restaurant. Also my husband wanted to make a surprise and buy flower from the hotel. And buy a packet. When we enter the room, on the table there were flowers and nuts and little chocolates on the table. They did not tell anything about the pricing so we think that we already paid for the nuts too. But when we check out they wanted us to pay for that too. And receptionist said she should have told us about the pricing but she did not. So everything was fine except for these things.
6
Irena
30. Dez. 2024
·
Aufenthalt am 5 Nächte
We recently stayed at this hotel for five nights and had a mixed experience. On the positive side, the hotel itself is beautiful, and the staff were incredibly friendly and welcoming throughout our stay. The room was clean and comfortable, which we appreciated. However, we encountered a significant issue with the water pressure in the shower. It was so low that it was very difficult to use, making showering a frustrating experience. We reported this to the staff on the first day, but unfortunately, no one came to address the issue during our entire stay. While we enjoyed other aspects of the hotel, this lack of follow-through on a basic amenity left us disappointed. It's a shame because the hotel has a lot of potential to provide a great experience, but this oversight affected our overall satisfaction.
We recently stayed at this hotel for five nights and had a mixed experience. On the positive side, the hotel itself is beautiful, and the staff were incredibly friendly and welcoming throughout our stay. The room was clean and comfortable, which we appreciated. However, we encountered a significant issue with the water pressure in the shower. It was so low that it was very difficult to use, making showering a frustrating experience. We reported this to the staff on the first day, but unfortunately, no one came to address the issue during our entire stay. While we enjoyed other aspects of the hotel, this lack of follow-through on a basic amenity left us disappointed. It's a shame because the hotel has a lot of potential to provide a great experience, but this oversight affected our overall satisfaction.
10
Thera
31. März 2024
·
Aufenthalt am 5 Nächte
We had the most wonderful time. I highly recommend Kan Tulum. Staff are kind and friendly. Rooms are luxurious. Beds are very comfy. Food was excellent
We had the most wonderful time. I highly recommend Kan Tulum. Staff are kind and friendly. Rooms are luxurious. Beds are very comfy. Food was excellent
6
Kayla
3. Dez. 2024
·
Aufenthalt am 5 Nächte
The property was clean, well maintained, and very beautiful. Loved the cenote! however upon arrival, I had to ask about EVERYTHING, transportation to downtown, things to do, where to get towels for the pool, programs/ services offered onsite… They had a kitchenette, but did not have any pots, kettle, cup etc…
The property was clean, well maintained, and very beautiful. Loved the cenote! however upon arrival, I had to ask about EVERYTHING, transportation to downtown, things to do, where to get towels for the pool, programs/ services offered onsite… They had a kitchenette, but did not have any pots, kettle, cup etc…
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Dienstleistung
Das Personal wird häufig als freundlich, aufmerksam und hilfsbereit gelobt. Mehrere Bewertungen berichten jedoch von Missverständnissen bei den Gebühren, langwieriger Bearbeitung von Reparaturen, gelegentlicher Unfreundlichkeit und einer Anzeige von Diebstahl.
Ähnliche Gästebewertungen
8
Lateefat
5. Jan. 2025
·
Aufenthalt am 5 Nächte
We enjoyed our stay at Kan Tulum. The breakfast options were pricey but delicious, housekeeping was always prompt and staff was generally responsive via WhatsApp. The staff was kind enough to book beach club access through our stay and all the recommended spots were great. Cons: Installing some sort of mosquito netting screen door would be an awesome option to enjoy nature without worrying about mosquitoes or bugs. The air conditioning was not great and we were often sweating through the night.
We enjoyed our stay at Kan Tulum. The breakfast options were pricey but delicious, housekeeping was always prompt and staff was generally responsive via WhatsApp. The staff was kind enough to book beach club access through our stay and all the recommended spots were great. Cons: Installing some sort of mosquito netting screen door would be an awesome option to enjoy nature without worrying about mosquitoes or bugs. The air conditioning was not great and we were often sweating through the night.
10
Anna
29. Dez. 2025
·
Aufenthalt am 7 Nächte
My family and I travel to Mexico every Christmas, and we ALL agree that this was by far our favorite hotel / resort to date. At every moment, you feel completely swallowed by lush green plants. All of the staff are extremely helpful and kind. The food was fabulous. And of course, the piece de resistance is it's own cenote in the heart of the property. While not along the beach, the beach is extremely close and we did not feel it lacked at all. 10/10 stay!
My family and I travel to Mexico every Christmas, and we ALL agree that this was by far our favorite hotel / resort to date. At every moment, you feel completely swallowed by lush green plants. All of the staff are extremely helpful and kind. The food was fabulous. And of course, the piece de resistance is it's own cenote in the heart of the property. While not along the beach, the beach is extremely close and we did not feel it lacked at all. 10/10 stay!
10
carla
11. Okt. 2024
·
Aufenthalt am 5 Nächte
Desde que llegamos hasta que nos fuimos, el servicio fue excelente. Todo el staff fue súper atentos y amigables. Hasta nos recomendaron lugares para comer y visitar. Al host, Azúl, Benjamín y Gustavo muchísimas gracias por hacer de esta estadía una muy especial. La habitación es amplia y es tal cuál las fotos. El hotel tranquilo al menos para esta época que es "low season". El cenote es un must! Creo que es el único cenote con barra. No se pueden ir sin hacerse un masaje en el spa. Las chicas fueron excelentes.
Desde que llegamos hasta que nos fuimos, el servicio fue excelente. Todo el staff fue súper atentos y amigables. Hasta nos recomendaron lugares para comer y visitar. Al host, Azúl, Benjamín y Gustavo muchísimas gracias por hacer de esta estadía una muy especial. La habitación es amplia y es tal cuál las fotos. El hotel tranquilo al menos para esta época que es "low season". El cenote es un must! Creo que es el único cenote con barra. No se pueden ir sin hacerse un masaje en el spa. Las chicas fueron excelentes.
6
Siona
19. Nov. 2024
·
Kan is Beautiful. the view and the rooms are super clean and beautiful. The only problem I has was the Staff! the customer service was super bad. Front desk was ok but not helpful at all. there are 2 bartenders a guy and a lady. they were both mean and rude. we asked for hot water, he refused to give us hot water! we got 2 coffees he charged us $25.00. the next day we got hot water from the lady and she asked us if we want to tip, and we said no! she gave us attitude and she refused to help us later that day. there are 2 servers in the restaurant. a guy name Gustavo I believe, he is super nice and friendly. also a short girl black short hair, I do not remember her name she is also nice and helpful. I would go back to that hotel only for the view but not the staff.
Kan is Beautiful. the view and the rooms are super clean and beautiful. The only problem I has was the Staff! the customer service was super bad. Front desk was ok but not helpful at all. there are 2 bartenders a guy and a lady. they were both mean and rude. we asked for hot water, he refused to give us hot water! we got 2 coffees he charged us $25.00. the next day we got hot water from the lady and she asked us if we want to tip, and we said no! she gave us attitude and she refused to help us later that day. there are 2 servers in the restaurant. a guy name Gustavo I believe, he is super nice and friendly. also a short girl black short hair, I do not remember her name she is also nice and helpful. I would go back to that hotel only for the view but not the staff.
4
Ricardo
26. Dez. 2024
·
Aufenthalt am 2 Nächte
Very nice hotel, it merges nicely with the nature. Positive notes Temazcal, Spa, cleanliness and 1 guy (and only one) at the reception who is doing his best to help guests. Negative notes The jacuzzis do not have hot water and the lighting does not work. The jacuzzi is supposed to be private and exclusive to the room, every night we found other couples using our terrace and sunbeds. My advice do not pay extra for a jacuzzi room unless you are looking for a cold water tank. The water pressure on the shower is poor and barely hot water, the propwrry has issues with the water boilers. Safety boxes are poor quality and not working properly. Maintenance has to come and open them for you. The restaurant’s food and its service is bad, save your money and eat anywhere else. The location is not very good, specially if you do not have a car. You are far from restaurants or other attractions. I you have a car, it better be 4x4 because the roads to get here are terrible, no pavement and huge potholes. In general Tulum roads are a disaster but the only two roads to access this property are an off road adventure. Take it as part of the experience! If you are looking for the warm mexican service oriented attitude this is not the place. No one will do any effort to assist you (except the one guy from the reception) It is obvious that they have issues with hotel management, clearly they are trying to save every penny and compromise on customer service.
Very nice hotel, it merges nicely with the nature. Positive notes Temazcal, Spa, cleanliness and 1 guy (and only one) at the reception who is doing his best to help guests. Negative notes The jacuzzis do not have hot water and the lighting does not work. The jacuzzi is supposed to be private and exclusive to the room, every night we found other couples using our terrace and sunbeds. My advice do not pay extra for a jacuzzi room unless you are looking for a cold water tank. The water pressure on the shower is poor and barely hot water, the propwrry has issues with the water boilers. Safety boxes are poor quality and not working properly. Maintenance has to come and open them for you. The restaurant’s food and its service is bad, save your money and eat anywhere else. The location is not very good, specially if you do not have a car. You are far from restaurants or other attractions. I you have a car, it better be 4x4 because the roads to get here are terrible, no pavement and huge potholes. In general Tulum roads are a disaster but the only two roads to access this property are an off road adventure. Take it as part of the experience! If you are looking for the warm mexican service oriented attitude this is not the place. No one will do any effort to assist you (except the one guy from the reception) It is obvious that they have issues with hotel management, clearly they are trying to save every penny and compromise on customer service.
10
Odette
16. Dez. 2024
·
Aufenthalt am 2 Nächte
I can’t recommend this hotel enough! The service here is truly exceptional - very rare to find in Tulum. The staff goes above and beyond to ensure you have an amazing experience. The rooms are stunning, impeccably clean, and thoughtfully designed. The on-site restaurant is a standout with phenomenal food and a dreamy ambiance. What truly sets this hotel apart is its private cenote, where you can enjoy the same fantastic restaurant service. It’s a one- of-a -kind experience that made my stay unforgettable. Can’t wait to come back!
I can’t recommend this hotel enough! The service here is truly exceptional - very rare to find in Tulum. The staff goes above and beyond to ensure you have an amazing experience. The rooms are stunning, impeccably clean, and thoughtfully designed. The on-site restaurant is a standout with phenomenal food and a dreamy ambiance. What truly sets this hotel apart is its private cenote, where you can enjoy the same fantastic restaurant service. It’s a one- of-a -kind experience that made my stay unforgettable. Can’t wait to come back!
8
Gülseli
1. Apr. 2025
·
Aufenthalt am 3 Nächte
We really liked the environment of the hotel. It was like a secret place. We love the big windows and decoration. They tidied up our room everyday. But we could not use the kitchen because there was no kitchenware. We asked for a hot water one night, thy told us we have a stove in our room. But we did not have any pots etc to heat the water. When we told that to receptionist she said that we need to get hot water from the restaurant. Also my husband wanted to make a surprise and buy flower from the hotel. And buy a packet. When we enter the room, on the table there were flowers and nuts and little chocolates on the table. They did not tell anything about the pricing so we think that we already paid for the nuts too. But when we check out they wanted us to pay for that too. And receptionist said she should have told us about the pricing but she did not. So everything was fine except for these things.
We really liked the environment of the hotel. It was like a secret place. We love the big windows and decoration. They tidied up our room everyday. But we could not use the kitchen because there was no kitchenware. We asked for a hot water one night, thy told us we have a stove in our room. But we did not have any pots etc to heat the water. When we told that to receptionist she said that we need to get hot water from the restaurant. Also my husband wanted to make a surprise and buy flower from the hotel. And buy a packet. When we enter the room, on the table there were flowers and nuts and little chocolates on the table. They did not tell anything about the pricing so we think that we already paid for the nuts too. But when we check out they wanted us to pay for that too. And receptionist said she should have told us about the pricing but she did not. So everything was fine except for these things.
6
Irena
30. Dez. 2024
·
Aufenthalt am 5 Nächte
We recently stayed at this hotel for five nights and had a mixed experience. On the positive side, the hotel itself is beautiful, and the staff were incredibly friendly and welcoming throughout our stay. The room was clean and comfortable, which we appreciated. However, we encountered a significant issue with the water pressure in the shower. It was so low that it was very difficult to use, making showering a frustrating experience. We reported this to the staff on the first day, but unfortunately, no one came to address the issue during our entire stay. While we enjoyed other aspects of the hotel, this lack of follow-through on a basic amenity left us disappointed. It's a shame because the hotel has a lot of potential to provide a great experience, but this oversight affected our overall satisfaction.
We recently stayed at this hotel for five nights and had a mixed experience. On the positive side, the hotel itself is beautiful, and the staff were incredibly friendly and welcoming throughout our stay. The room was clean and comfortable, which we appreciated. However, we encountered a significant issue with the water pressure in the shower. It was so low that it was very difficult to use, making showering a frustrating experience. We reported this to the staff on the first day, but unfortunately, no one came to address the issue during our entire stay. While we enjoyed other aspects of the hotel, this lack of follow-through on a basic amenity left us disappointed. It's a shame because the hotel has a lot of potential to provide a great experience, but this oversight affected our overall satisfaction.
6
Kayla
3. Dez. 2024
·
Aufenthalt am 5 Nächte
The property was clean, well maintained, and very beautiful. Loved the cenote! however upon arrival, I had to ask about EVERYTHING, transportation to downtown, things to do, where to get towels for the pool, programs/ services offered onsite… They had a kitchenette, but did not have any pots, kettle, cup etc…
The property was clean, well maintained, and very beautiful. Loved the cenote! however upon arrival, I had to ask about EVERYTHING, transportation to downtown, things to do, where to get towels for the pool, programs/ services offered onsite… They had a kitchenette, but did not have any pots, kettle, cup etc…
2
Ibrahin
25. März 2025
·
Aufenthalt am 3 Nächte
Nos robaron nuestras pertenencias y luego el jefe de seguridad insunuo que mi esposa las había perdido y estaba echando mentiras
Nos robaron nuestras pertenencias y luego el jefe de seguridad insunuo que mi esposa las había perdido y estaba echando mentiras
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Standort
Abgelegene Dschungellage, nicht am Strand und selten fußläufig; Zufahrtsstraßen können unbefestigt sein und in der Nähe werden Bauarbeiten erwähnt. Strand und Stadt sind mit dem Auto oder Fahrrad erreichbar, und einige schätzten die einfache Erreichbarkeit, wenn der Verkehr gering war.
Ähnliche Gästebewertungen
10
Yuly
18. Sept. 2025
·
Aufenthalt am 2 Nächte
The property was better than expected. It was very relaxing, the site is gorgeous and being surrounded by so much nature was breath taking. Staff was very friendly and since there was not much traffic this time of the year we had quick access to a lot of places. Super recommended.
The property was better than expected. It was very relaxing, the site is gorgeous and being surrounded by so much nature was breath taking. Staff was very friendly and since there was not much traffic this time of the year we had quick access to a lot of places. Super recommended.
10
Anna
29. Dez. 2025
·
Aufenthalt am 7 Nächte
My family and I travel to Mexico every Christmas, and we ALL agree that this was by far our favorite hotel / resort to date. At every moment, you feel completely swallowed by lush green plants. All of the staff are extremely helpful and kind. The food was fabulous. And of course, the piece de resistance is it's own cenote in the heart of the property. While not along the beach, the beach is extremely close and we did not feel it lacked at all. 10/10 stay!
My family and I travel to Mexico every Christmas, and we ALL agree that this was by far our favorite hotel / resort to date. At every moment, you feel completely swallowed by lush green plants. All of the staff are extremely helpful and kind. The food was fabulous. And of course, the piece de resistance is it's own cenote in the heart of the property. While not along the beach, the beach is extremely close and we did not feel it lacked at all. 10/10 stay!
4
Taryn
28. Mai 2024
·
Aufenthalt am 5 Nächte
Wow this place is odd. We booked this looking forward to a luxurious and relaxing stay and hoped that this expensive hotel would be the highlight of our trip, and instead it was absolutely the worst part of our Tulum vacation. The images and description of this hotel are very misleading, and Expedia presenting this as a luxury boutique hotel felt like a scam. No room service, the pools were often dirty and looked rundown in person. This place is a mix of condo and hotel, and they also host events for non-guests (stuff like midnight reiki healings) where a bunch of people not staying at the hotel were using all of the common areas all night. It felt more like a cheap yoga retreat marketed to influencers than a high-end hotel, and for what we got the price was outrageous. It’s also set among new developments, so the entire area around the hotel is being excavated and heavy construction equipment is running all day, and the drive into the hotel (which had no signage) is like driving through a construction site. To top it all off, our very expensive meal at the hotel was the only food in Tulum that gave us food poisoning. For a lower price we would have been reasonably happy with this hotel, but this was not at all the stay that we paid for. Very disappointing.
Wow this place is odd. We booked this looking forward to a luxurious and relaxing stay and hoped that this expensive hotel would be the highlight of our trip, and instead it was absolutely the worst part of our Tulum vacation. The images and description of this hotel are very misleading, and Expedia presenting this as a luxury boutique hotel felt like a scam. No room service, the pools were often dirty and looked rundown in person. This place is a mix of condo and hotel, and they also host events for non-guests (stuff like midnight reiki healings) where a bunch of people not staying at the hotel were using all of the common areas all night. It felt more like a cheap yoga retreat marketed to influencers than a high-end hotel, and for what we got the price was outrageous. It’s also set among new developments, so the entire area around the hotel is being excavated and heavy construction equipment is running all day, and the drive into the hotel (which had no signage) is like driving through a construction site. To top it all off, our very expensive meal at the hotel was the only food in Tulum that gave us food poisoning. For a lower price we would have been reasonably happy with this hotel, but this was not at all the stay that we paid for. Very disappointing.
10
Mark
4. März 2025
·
Aufenthalt am 4 Nächte
This is definitely a one of a kind Gem. Secluded and Private. Nestled in the Jungle of Tulum yet close to everything your heart desires.
This is definitely a one of a kind Gem. Secluded and Private. Nestled in the Jungle of Tulum yet close to everything your heart desires.
10
Cristopher
3. Sept. 2024
·
Aufenthalt am 4 Nächte
Interior, the property is gem. The atmosphere they provide is great. Definitely a location for a relaxing break single or a couple’s retreat. I went with my significant partner and we loved it. Pros: The communication that Kan has is great. You can chat with them via WhatsApp. They have someone watch your vehicle overnight, we rented a mo-pad and they made me feel safe leaving it there. THE FOOD IS GREAT, they have their own “restaurant” and speakeasy. Drink are good, if you have a big tolerance then you’ll need a couple of drinks, I had about 4/5 (mixed drinks) and the alcohol wasn’t hitting. They’re near a beach, and honestly you need to visit the PRIVATE beach club they have to offer. Pricing isn’t bad for the visit. We were there for 5hrs. Cons: When getting there, let’s just say it’s kinda hidden. Love the idea that it’s a complete different environment once you get there. But even our taxis guy was having an issue getting to the entrance. But the entrance is easy to find once your there. Checking in, no one really approached us when we got there it was kinda an open area, we asked “hey, how do we check in” then we were redirected to the check in area. The roads surrounding the area, long story short if you rent a mo-pad watch out for wholes and puddle of water. Not every road will have a street light so you’ll be riding in the dark with only your head lights. Overall, I really love the place and would DEFINITELY recommend it for a get away.
Interior, the property is gem. The atmosphere they provide is great. Definitely a location for a relaxing break single or a couple’s retreat. I went with my significant partner and we loved it. Pros: The communication that Kan has is great. You can chat with them via WhatsApp. They have someone watch your vehicle overnight, we rented a mo-pad and they made me feel safe leaving it there. THE FOOD IS GREAT, they have their own “restaurant” and speakeasy. Drink are good, if you have a big tolerance then you’ll need a couple of drinks, I had about 4/5 (mixed drinks) and the alcohol wasn’t hitting. They’re near a beach, and honestly you need to visit the PRIVATE beach club they have to offer. Pricing isn’t bad for the visit. We were there for 5hrs. Cons: When getting there, let’s just say it’s kinda hidden. Love the idea that it’s a complete different environment once you get there. But even our taxis guy was having an issue getting to the entrance. But the entrance is easy to find once your there. Checking in, no one really approached us when we got there it was kinda an open area, we asked “hey, how do we check in” then we were redirected to the check in area. The roads surrounding the area, long story short if you rent a mo-pad watch out for wholes and puddle of water. Not every road will have a street light so you’ll be riding in the dark with only your head lights. Overall, I really love the place and would DEFINITELY recommend it for a get away.
10
Maria Angelita
10. Feb. 2023
·
Aufenthalt am 2 Nächte
I recently stayed at the Kan Hotel in Tulum, Mexico and I must say, it was an excellent experience! From the moment I arrived, I was greeted by a friendly security guard and made to feel at home by the attentive staff who were always willing to help. The hotel is located in the heart of the jungle, surrounded by lush vegetation, making it a perfect escape from the hustle and bustle of city life. The location of the hotel also offers breathtaking views of both the sunrise and sunset, making it an ideal spot for observing the beauty of nature. One of the highlights of my stay was the beautiful cenote on the property. It was the perfect spot for a swim and to relax and enjoy the natural beauty of the area. The fact that the hotel made an effort to preserve the cenote was really impressive and showed their commitment to eco-friendliness. The entire hotel was covered with bamboo, which was designed to eventually grow over the building and provide natural air conditioning, and the hotel had solar panels on the roof, minimizing its impact on the environment. Another aspect that made my stay at Kan Hotel truly special was the breakfast, which was made to order, and the quality of the food was top-notch. I loved being able to start my day with a delicious meal that was prepared just for me. The burning of Koopal, a traditional Mayan incense, added to the immersive experience of staying in Tulum. The scent of Koopal, combined with the natural beauty of the jungle was wonderful
I recently stayed at the Kan Hotel in Tulum, Mexico and I must say, it was an excellent experience! From the moment I arrived, I was greeted by a friendly security guard and made to feel at home by the attentive staff who were always willing to help. The hotel is located in the heart of the jungle, surrounded by lush vegetation, making it a perfect escape from the hustle and bustle of city life. The location of the hotel also offers breathtaking views of both the sunrise and sunset, making it an ideal spot for observing the beauty of nature. One of the highlights of my stay was the beautiful cenote on the property. It was the perfect spot for a swim and to relax and enjoy the natural beauty of the area. The fact that the hotel made an effort to preserve the cenote was really impressive and showed their commitment to eco-friendliness. The entire hotel was covered with bamboo, which was designed to eventually grow over the building and provide natural air conditioning, and the hotel had solar panels on the roof, minimizing its impact on the environment. Another aspect that made my stay at Kan Hotel truly special was the breakfast, which was made to order, and the quality of the food was top-notch. I loved being able to start my day with a delicious meal that was prepared just for me. The burning of Koopal, a traditional Mayan incense, added to the immersive experience of staying in Tulum. The scent of Koopal, combined with the natural beauty of the jungle was wonderful
4
Ricardo
26. Dez. 2024
·
Aufenthalt am 2 Nächte
Very nice hotel, it merges nicely with the nature. Positive notes Temazcal, Spa, cleanliness and 1 guy (and only one) at the reception who is doing his best to help guests. Negative notes The jacuzzis do not have hot water and the lighting does not work. The jacuzzi is supposed to be private and exclusive to the room, every night we found other couples using our terrace and sunbeds. My advice do not pay extra for a jacuzzi room unless you are looking for a cold water tank. The water pressure on the shower is poor and barely hot water, the propwrry has issues with the water boilers. Safety boxes are poor quality and not working properly. Maintenance has to come and open them for you. The restaurant’s food and its service is bad, save your money and eat anywhere else. The location is not very good, specially if you do not have a car. You are far from restaurants or other attractions. I you have a car, it better be 4x4 because the roads to get here are terrible, no pavement and huge potholes. In general Tulum roads are a disaster but the only two roads to access this property are an off road adventure. Take it as part of the experience! If you are looking for the warm mexican service oriented attitude this is not the place. No one will do any effort to assist you (except the one guy from the reception) It is obvious that they have issues with hotel management, clearly they are trying to save every penny and compromise on customer service.
Very nice hotel, it merges nicely with the nature. Positive notes Temazcal, Spa, cleanliness and 1 guy (and only one) at the reception who is doing his best to help guests. Negative notes The jacuzzis do not have hot water and the lighting does not work. The jacuzzi is supposed to be private and exclusive to the room, every night we found other couples using our terrace and sunbeds. My advice do not pay extra for a jacuzzi room unless you are looking for a cold water tank. The water pressure on the shower is poor and barely hot water, the propwrry has issues with the water boilers. Safety boxes are poor quality and not working properly. Maintenance has to come and open them for you. The restaurant’s food and its service is bad, save your money and eat anywhere else. The location is not very good, specially if you do not have a car. You are far from restaurants or other attractions. I you have a car, it better be 4x4 because the roads to get here are terrible, no pavement and huge potholes. In general Tulum roads are a disaster but the only two roads to access this property are an off road adventure. Take it as part of the experience! If you are looking for the warm mexican service oriented attitude this is not the place. No one will do any effort to assist you (except the one guy from the reception) It is obvious that they have issues with hotel management, clearly they are trying to save every penny and compromise on customer service.
10
Colm
10. Sept. 2024
·
Aufenthalt am 2 Nächte
Very peaceful, but easy access to town and to the ruins via hired bikes.
Very peaceful, but easy access to town and to the ruins via hired bikes.
10
Brandi Marie
18. Dez. 2024
·
Aufenthalt am 8 Nächte
Great property, but nothing around it and not walkable to other locations
Great property, but nothing around it and not walkable to other locations
8
ERIC
2. Jan. 2025
·
Aufenthalt am 5 Nächte
Boa estadia. O hotel é instagramável, mas não tem serviço de quarto e o restaurante interno não funciona o tempo todo. Acomodações novas e funcionais, mas espartanas. O empreendimento fica numa área de expansão de Tulum e há muitas construções por perto. A praia de Tulum está a 20 minutos de carro. Funcionários cordiais. Recomendo.
Boa estadia. O hotel é instagramável, mas não tem serviço de quarto e o restaurante interno não funciona o tempo todo. Acomodações novas e funcionais, mas espartanas. O empreendimento fica numa área de expansão de Tulum e há muitas construções por perto. A praia de Tulum está a 20 minutos de carro. Funcionários cordiais. Recomendo.
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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Gastronomie
Viele genossen das Essen, einschließlich der gelobten veganen Optionen und des schmackhaften Frühstücks, obwohl die Preise hoch sein können. Andere berichteten von begrenzten Öffnungszeiten, keinem Zimmerservice, inkonsistenter Qualität und einem Bericht über eine Lebensmittelvergiftung.
Ähnliche Gästebewertungen
8
Lateefat
5. Jan. 2025
·
Aufenthalt am 5 Nächte
We enjoyed our stay at Kan Tulum. The breakfast options were pricey but delicious, housekeeping was always prompt and staff was generally responsive via WhatsApp. The staff was kind enough to book beach club access through our stay and all the recommended spots were great. Cons: Installing some sort of mosquito netting screen door would be an awesome option to enjoy nature without worrying about mosquitoes or bugs. The air conditioning was not great and we were often sweating through the night.
We enjoyed our stay at Kan Tulum. The breakfast options were pricey but delicious, housekeeping was always prompt and staff was generally responsive via WhatsApp. The staff was kind enough to book beach club access through our stay and all the recommended spots were great. Cons: Installing some sort of mosquito netting screen door would be an awesome option to enjoy nature without worrying about mosquitoes or bugs. The air conditioning was not great and we were often sweating through the night.
10
Mike
23. März 2025
·
Aufenthalt am 3 Nächte
Super chill. Friendly very helpful front desk host. Great breakfast bar. Private cenote is nice. Just love the vibes.
Super chill. Friendly very helpful front desk host. Great breakfast bar. Private cenote is nice. Just love the vibes.
10
Anna
29. Dez. 2025
·
Aufenthalt am 7 Nächte
My family and I travel to Mexico every Christmas, and we ALL agree that this was by far our favorite hotel / resort to date. At every moment, you feel completely swallowed by lush green plants. All of the staff are extremely helpful and kind. The food was fabulous. And of course, the piece de resistance is it's own cenote in the heart of the property. While not along the beach, the beach is extremely close and we did not feel it lacked at all. 10/10 stay!
My family and I travel to Mexico every Christmas, and we ALL agree that this was by far our favorite hotel / resort to date. At every moment, you feel completely swallowed by lush green plants. All of the staff are extremely helpful and kind. The food was fabulous. And of course, the piece de resistance is it's own cenote in the heart of the property. While not along the beach, the beach is extremely close and we did not feel it lacked at all. 10/10 stay!
4
Taryn
28. Mai 2024
·
Aufenthalt am 5 Nächte
Wow this place is odd. We booked this looking forward to a luxurious and relaxing stay and hoped that this expensive hotel would be the highlight of our trip, and instead it was absolutely the worst part of our Tulum vacation. The images and description of this hotel are very misleading, and Expedia presenting this as a luxury boutique hotel felt like a scam. No room service, the pools were often dirty and looked rundown in person. This place is a mix of condo and hotel, and they also host events for non-guests (stuff like midnight reiki healings) where a bunch of people not staying at the hotel were using all of the common areas all night. It felt more like a cheap yoga retreat marketed to influencers than a high-end hotel, and for what we got the price was outrageous. It’s also set among new developments, so the entire area around the hotel is being excavated and heavy construction equipment is running all day, and the drive into the hotel (which had no signage) is like driving through a construction site. To top it all off, our very expensive meal at the hotel was the only food in Tulum that gave us food poisoning. For a lower price we would have been reasonably happy with this hotel, but this was not at all the stay that we paid for. Very disappointing.
Wow this place is odd. We booked this looking forward to a luxurious and relaxing stay and hoped that this expensive hotel would be the highlight of our trip, and instead it was absolutely the worst part of our Tulum vacation. The images and description of this hotel are very misleading, and Expedia presenting this as a luxury boutique hotel felt like a scam. No room service, the pools were often dirty and looked rundown in person. This place is a mix of condo and hotel, and they also host events for non-guests (stuff like midnight reiki healings) where a bunch of people not staying at the hotel were using all of the common areas all night. It felt more like a cheap yoga retreat marketed to influencers than a high-end hotel, and for what we got the price was outrageous. It’s also set among new developments, so the entire area around the hotel is being excavated and heavy construction equipment is running all day, and the drive into the hotel (which had no signage) is like driving through a construction site. To top it all off, our very expensive meal at the hotel was the only food in Tulum that gave us food poisoning. For a lower price we would have been reasonably happy with this hotel, but this was not at all the stay that we paid for. Very disappointing.
10
Hector
27. Dez. 2024
·
Aufenthalt am 4 Nächte
The staff was incredibly friendly, and the hotel felt like a dream. It’s a charming boutique property—intimate in size but stunning in design—with all-vegan cuisine that was simply delightful.
The staff was incredibly friendly, and the hotel felt like a dream. It’s a charming boutique property—intimate in size but stunning in design—with all-vegan cuisine that was simply delightful.
10
Peter
21. Jan. 2024
·
Aufenthalt am 7 Nächte
Lovely accommodations. Peaceful and relaxing, except for the unfortunate timing of repairs to the bar next to the cenote that produced the sound of power tools and hammering for 2 days. Restaurant is only open for breakfast and light snacks, but we were aware of this before arrival. You can order in a variety of meals from the restaurants in Tulum. Staff are all wonderful.
Lovely accommodations. Peaceful and relaxing, except for the unfortunate timing of repairs to the bar next to the cenote that produced the sound of power tools and hammering for 2 days. Restaurant is only open for breakfast and light snacks, but we were aware of this before arrival. You can order in a variety of meals from the restaurants in Tulum. Staff are all wonderful.
10
Odette
16. Dez. 2024
·
Aufenthalt am 2 Nächte
I can’t recommend this hotel enough! The service here is truly exceptional - very rare to find in Tulum. The staff goes above and beyond to ensure you have an amazing experience. The rooms are stunning, impeccably clean, and thoughtfully designed. The on-site restaurant is a standout with phenomenal food and a dreamy ambiance. What truly sets this hotel apart is its private cenote, where you can enjoy the same fantastic restaurant service. It’s a one- of-a -kind experience that made my stay unforgettable. Can’t wait to come back!
I can’t recommend this hotel enough! The service here is truly exceptional - very rare to find in Tulum. The staff goes above and beyond to ensure you have an amazing experience. The rooms are stunning, impeccably clean, and thoughtfully designed. The on-site restaurant is a standout with phenomenal food and a dreamy ambiance. What truly sets this hotel apart is its private cenote, where you can enjoy the same fantastic restaurant service. It’s a one- of-a -kind experience that made my stay unforgettable. Can’t wait to come back!
10
Jennifer
16. Feb. 2025
·
Aufenthalt am 1 Nacht
Beautiful hotel in the jungle. Plunge pool and cenote are amazing. Lovely staff, great restaurant
Beautiful hotel in the jungle. Plunge pool and cenote are amazing. Lovely staff, great restaurant
8
kashif
23. Nov. 2024
·
Aufenthalt am 7 Nächte
Good overall stay, property was well kept and very much ecofriendly… Restaurant also had great food and service…
Good overall stay, property was well kept and very much ecofriendly… Restaurant also had great food and service…
8
ERIC
2. Jan. 2025
·
Aufenthalt am 5 Nächte
Boa estadia. O hotel é instagramável, mas não tem serviço de quarto e o restaurante interno não funciona o tempo todo. Acomodações novas e funcionais, mas espartanas. O empreendimento fica numa área de expansão de Tulum e há muitas construções por perto. A praia de Tulum está a 20 minutos de carro. Funcionários cordiais. Recomendo.
Boa estadia. O hotel é instagramável, mas não tem serviço de quarto e o restaurante interno não funciona o tempo todo. Acomodações novas e funcionais, mas espartanas. O empreendimento fica numa área de expansão de Tulum e há muitas construções por perto. A praia de Tulum está a 20 minutos de carro. Funcionários cordiais. Recomendo.
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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
8
Tanja
15. Apr. 2026
·
Aufenthalt am 3 Nächte
Super stylische Unterkunft und sehr coole Zimmer. An der ein oder anderen Stelle könnte es sauberer sein, gerade im Poolbereich. Das Personal war nett & zuvorkommend. Wir haben einmal Frühstück dazugebucht, was sehr lecker war aber auch recht teuer. Kaffee kommt hier dann beispielsweise nicht aus der Siebträgermaschine, obwohl das Cafe eine entsprechende Maschine besitzt. Von der Lage würden wir Auto, Roller oder Fahrrad dringend empfehlen. Alles in allem war es ein schöner Aufenthalt
Super stylische Unterkunft und sehr coole Zimmer. An der ein oder anderen Stelle könnte es sauberer sein, gerade im Poolbereich. Das Personal war nett & zuvorkommend. Wir haben einmal Frühstück dazugebucht, was sehr lecker war aber auch recht teuer. Kaffee kommt hier dann beispielsweise nicht aus der Siebträgermaschine, obwohl das Cafe eine entsprechende Maschine besitzt. Von der Lage würden wir Auto, Roller oder Fahrrad dringend empfehlen. Alles in allem war es ein schöner Aufenthalt
10
Giovanna
vor 4 Tagen
·
Aufenthalt am 5 Nächte
Amamos nossa estadia! Quarto lindo, hotel muito instagramavel. Equipe 100% prestativa e educada! Não tem muitas opções para comer, mas o quarto é muito equipado, e da pra "se virar" tranquilamente. Amamos, recomendo e retornaria! Vocês não irão se arrepender! Obrigada equipe Kan!
Amamos nossa estadia! Quarto lindo, hotel muito instagramavel. Equipe 100% prestativa e educada! Não tem muitas opções para comer, mas o quarto é muito equipado, e da pra "se virar" tranquilamente. Amamos, recomendo e retornaria! Vocês não irão se arrepender! Obrigada equipe Kan!
10
Fabiana
vor 5 Tagen
·
Aufenthalt am 5 Nächte
O hotel é muito confortável, os funcionários extremamente atenciosos e educados, foram 5 dias incríveis. Uma sugestão, por ser distante, se o hotel tivesse restaurante deixaria a experiência aínda melhor
O hotel é muito confortável, os funcionários extremamente atenciosos e educados, foram 5 dias incríveis. Uma sugestão, por ser distante, se o hotel tivesse restaurante deixaria a experiência aínda melhor
10
Michelle
letzte Woche
·
Aufenthalt am 1 Nacht
Um dos lugares mais incrivel que conhecemos!
Um dos lugares mais incrivel que conhecemos!
10
Juan
11. Aug. 2026
·
Aufenthalt am 1 Nacht
Todo está excelente, desde la recepción, el check in, el restaurante, las albercas, la habitación, el mini cenote. Muy recomendable.
Todo está excelente, desde la recepción, el check in, el restaurante, las albercas, la habitación, el mini cenote. Muy recomendable.
Richtlinien der Unterkunft
Check-in
Check-out
Von 15:00 bis 23:00
Vor 12:00
Kaution
Sie müssen für diese Unterkunft eine Kaution bezahlen, die vollständig zurückerstattet werden kann.
Mehr anzeigenOptionale Extras
Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.
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Sofortige KI-Antworten basieren auf den Informationen des Hotels.
Preise für kommende Reisedaten
September 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
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Oktober 2026
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Günstiger
Teurer
Durchschnittlicher Preis pro Nacht aus den verfügbaren Tarifen, einschließlich Steuern und Gebühren.
Preise in USD für 2 Gäste, täglich aktualisiert.
- 2026-09-17: 75.00549935455322USD
- 2026-09-18: 87.01118530349731USD
- 2026-09-19: 85.01023764533997USD
- 2026-09-20: 73.00455169639588USD
- 2026-09-21: 73.61916846580505USD
- 2026-09-22: 73.63323021621704USD
- 2026-09-23: 73.00455169639588USD
- 2026-09-24: 72.63778094406128USD
- 2026-09-25: 89.01213296165466USD
- 2026-09-26: 89.01213296165466USD
- 2026-09-27: 76.0059775642395USD
- 2026-09-28: 75.78039379501342USD
- 2026-09-29: 76.0059775642395USD
- 2026-09-30: 77.00644701271057USD
- 2026-10-01: 102.01828835906983USD
- 2026-10-02: 100.03735131645203USD
- 2026-10-03: 101.01781014938355USD
- 2026-10-04: 82.00881177749633USD
- 2026-10-05: 82.00881177749633USD
- 2026-10-06: 84.28989053077697USD
- 2026-10-07: 82.00881177749633USD
- 2026-10-08: 99.01686249122619USD
- 2026-10-09: 101.01781014938355USD
- 2026-10-10: 99.01686249122619USD
- 2026-10-11: 92.01355006828308USD
- 2026-10-12: 88.01165475196838USD
- 2026-10-13: 92.01355006828308USD
- 2026-10-14: 93.01401951675415USD
- 2026-10-15: 100.01734070091247USD
- 2026-10-16: 100.01734070091247USD
- 2026-10-17: 100.01734070091247USD
- 2026-10-18: 88.01165475196838USD
- 2026-10-19: 94.01449772644042USD
- 2026-10-20: 93.01401951675415USD
- 2026-10-21: 92.01355006828308USD
- 2026-10-22: 102.01828835906983USD
- 2026-10-23: 101.01781014938355USD
- 2026-10-24: 100.03735131645203USD
- 2026-10-25: 92.01355006828308USD
- 2026-10-26: 92.01355006828308USD
- 2026-10-27: 92.17362623138428USD
- 2026-10-28: 93.01401951675415USD
- 2026-10-29: 101.01781014938355USD
- 2026-10-30: 102.01828835906983USD
- 2026-10-31: 102.01828835906983USD
- 2026-11-01: 124.02870383758545USD
- 2026-11-02: 124.02870383758545USD
- 2026-11-03: 124.02870383758545USD
- 2026-11-04: 122.0277561794281USD
- 2026-11-05: 137.0348592350006USD
- 2026-11-06: 141.0367545513153USD
- 2026-11-07: 140.03627634162902USD
- 2026-11-08: 122.0277561794281USD
- 2026-11-09: 125.02917328605652USD
- 2026-11-10: 125.02917328605652USD
- 2026-11-11: 125.02917328605652USD
- 2026-11-12: 144.03817165794374USD
- 2026-11-13: 140.03627634162902USD
- 2026-11-14: 137.0348592350006USD
- 2026-11-15: 141.0367545513153USD
- 2026-11-16: 128.46922939338683USD
- 2026-11-17: 141.0367545513153USD
Die Rezeption ist täglich von 07:00 Uhr bis 23:00 Uhr besetzt. Die Rezeption ist zu bestimmten Zeiten besetzt. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.
Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.
Sie müssen die folgende Kaution bezahlen, die vollständig zurückerstattet werden kann.
Kaution: MXN 1000 pro Unterkunft, pro Nacht
Eine Kaution für Schäden in Höhe von MXN 10000 wird vor dem Check-in erhoben.
Eine Kaution für Schäden in Höhe von MXN 10000 wird vor dem Check-in erhoben.
- Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
- Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
- Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
- Diese Unterkunft akzeptiert Kreditkarten, Debitkarten und Bargeld.
- Geräuschfreie Zimmer können nicht garantiert werden
- Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Feuerlöscher and einem Erste-Hilfe-Kasten ausgestattet
- Diese Unterkunft verfügt über Außenbereiche wie Balkone oder Terrassen, die möglicherweise nicht für Kinder geeignet sind. Bei Bedenken wende dich am besten vor deiner Ankunft direkt an die Unterkunft, um sicherzustellen, dass dir ein passendes Zimmer zur Verfügung gestellt wird.
- Der Pool ist von 08:00 Uhr bis 23:00 Uhr geöffnet.
- Für Massageanwendungen und Behandlungen im Wellnessbereich sind Voranmeldungen erforderlich. Bitte setze dazu vor der Anreise mit diesem Hotel in Verbindung. Die entsprechenden Kontaktinformationen findest du auf deiner Buchungsbestätigung.
- Kinder, die jünger als 18 Jahre sind, haben keinen Zutritt zu dieser Unterkunft, die nur für Erwachsene buchbar ist.
- Aufpreis für das nach Wunsch zubereitete Frühstück: ca. 350 MXN bis 1500 MXN pro Person
Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.
Beliebte Annehmlichkeiten
Parkmöglichkeiten
Restaurant
Pool
Nichtraucher-Zimmer
Zimmerservice
Informationsschalter für Ausflüge
Allgemein
Zimmerservice
Restaurant
Nichtraucher-Zimmer
Massage
Spa & Wellness Center
Körperanwendungen
Gesichtsanwendungen
Lunchpakete
Allergikerzimmer verfügbar
Familienzimmer
Snack Bar/Deli
Parkmöglichkeiten
Parkmöglichkeiten
Kostenfreies Parken
Parking (Limited)
Parking Onsite
Internet
Kostenloses W-LAN
Dienstleistungen
Informationsschalter für Ausflüge
Reinigung
Safe
Fahrradvermietung
Gepäckaufbewahrung
Schnelles Ein- und Auschecken
Concierge Services
Aktivitäten
Pool
Garten
Pool im Freien
Live-Musik
Bicycle Tour Information
Gartenmöbel
Pool (Seasonal Outdoor)
Terrasse