Special check-in instructions
There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with special check-in instructions and an access code. The host will greet guests on arrival.
Know Before You Go
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Contactless check-in and contactless check-out are available.
Fees
Fee for continental breakfast: approximately MXN 150 for adults and MXN 90 for children
Pet deposit: MXN 500 per stay
Pet fee: MXN 300 per pet, per stay
Service animals are exempt from fees
Late check-in fee: MXN 200 for check-in between 11:00 PM and 7:00 AM
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: MXN 500 per stay
We have included all charges provided to us by the property.