Manoir Le Carillon dOr

Perfect location Great place Staff excellent

No problem with anything, possibly redecorating in room but not really an issue

All good, staff excellent, room good value

This property did not match what was shown online, we arrived at Manor House & it looked completely shut up, we walked to the front of the building to find an entrance & a massive old tree had fallen into the front of the building and it was all taped off! (We had booked after the tree had fallen!) There is, a modern apartment block opposite & we could see the swimming pool & gym through the window eventually we found a way in and discovered it's an old peoples home/ sheltered housing! So the bar, breakfast area, pool etc is actually an old peoples home and not a hotel type situation as depicted in the photos..?! The "Superior" Suite I had booked had a separate kitchen/ diner, Living room & bedroom, the "suite" we were given was actually just a very tired room that happened to have a couple of kitchen units in it?! I went back to the receptionist (who was lovely) to complain that the room wasn't what was depicted online and was told "yes, the photo's do not match the rooms"??!! What?! I work in advertising, I pointed out that this was false advertising and demanded the room I had booked, we were then shown a room that was more in line size wise as the photos, it was clean but definitely not luxurious, I think it should be run as as a separate business to the OAP home, no disrespect to the residents there, it's just not how it is shown online, the superior suite was clean and nice enough, it was really disappointing experience, not what is depicted on Expedia

Nice apartment room, well equipped and perfect for a short stop over.