Grand Waterworld Makadi - Couples and Families Only

Amazing

Everything was excellent

Rooms/suites require upgrading. Bedding is worn out with holes! Our sheet was changed once only at our request! Large balcony, although generous was not swept or washed in the 2 weeks we were there. Communal areas are well maintained, however toilet facilities need upgrading and more frequently cleaned. Staff were always polite and helpful. Large general restaurants also require upgrading, however the à la carte restaurants were very good and offered something for every palate.

Stunning view and exceptional service, but maintenance and food need urgent attention I recently stayed at your resort and I have very mixed feelings about my experience. There were highlights that made the trip special, but also some disappointments that hindered the overall quality. The Highlights: First and foremost, I would like to extend my sincere thanks to Amir for his professional handling of our check-in and for providing us with a free room upgrade, which we truly appreciated. Also, a special shout-out to Irene from the Concierge team. She was beyond excellent—handling all our trip arrangements and securing our a la carte restaurant reservations with such efficiency and a friendly attitude. The resort itself is visually stunning. The landscaping is top-notch, and the Aqua Park, Lazy River, and pools are fantastic. The beach is breathtaking, and the snorkeling directly from the shore was one of the best parts of our stay. Areas for Improvement: Unfortunately, the dining experience did not match the beauty of the resort. The food quality was poor and lacked variety, which significantly impacted our enjoyment. Additionally, we were disappointed with the cleanliness of the linens and towels, which was not up to the expected standard. We also noticed some clear signs of "cost-cutting" that felt out of place in such a high-end location. * Maintenance: The air conditioning in the room was faulty; the temperature remained constant regardless of the settings.

4박5일 묵음. 다시는 안온다. 시설은 좋음. 놀거리 많음. 스텝들이 계속 줄기차게 청소함. 얘들은 영어 하나도 못알아들음. 독일어 영어 대응가능하다고 하지만 리셥션 몇명만 조잡한 영어나 어디서 주워들은 독일어가 가능할뿐. 방은 좋았는데, 너무 낡아서 문이 재대로 안닫힘. 예약하는 레스토랑 거의 쓰레기 수준. 주문하면 40분지나서 조그만한거 한개 나옴. 주문해놓고 졸기시전. 두곳갔는데 두곳다 그랬음. 주문하고 한시간 기다리고 있다니까 그제서야 가져다 줌. 인종차별 아님. 다른 후기 보니 다 똑같음. 마키디는 너무 멀리 떨어져있어서 시내까지 나가기 귀찮음. 셔틀시간 정해져있고 왕복 15유로임. 공항가는 택시가 50유로. 완전 바가지임. 아침 뷔페 먹을게 없음. 두어번 먹고 지겨움. 스텝들 하나같이 거만함. 공항가는 택시 불러줄수 있냐고 하니까 나한테 왜 차가 없냐고 함 ㅋ 미친. 바에서 선샤인주문하는데 선셋이라고 잘못말하니까 선샤인이라고 비웃음. 전체적으로 서비스는 0점임. 시설은 낡았지만 좋음. 음식은 1점임. 후루가다는 다시 안올거지만 온다고 해도 마키디는 안옴.