Anastasia Waterpark Beach Resort
From
$87
/ night
Select dates to see prices and availability
From
$87
/ night
About this property
Treat yourself with massages, body treatments, and facials. You can take advantage of recreational amenities such as a water park (surcharge), a health club, and an indoor pool. Additional amenities at this hotel include complimentary wirel...
Amenities
Treat yourself with massages, body treatments, and facials. You can take advantage of recreational amenities such as a water park (surcharge), a health club, and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business amenities
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Paralimni? This hotel has 1614 square feet (150 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Dining
Grab a bite at Lunch / Snacks Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the bar/lounge or one of the 2 poolside bars.
Rooms
Make yourself at home in one of the 191 air-conditioned rooms featuring refrigerators and minibars. Rooms have private furnished balconies. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains.
Location
With a stay at Anastasia Waterpark Beach Resort in Paralimni, you'll be by the sea, within a 10-minute drive of Fig Tree Bay and Protaras Coastal Promenade. This beach hotel is 8.9 mi (14.4 km) from Nissi Beach and 9.1 mi (14.7 km) from Makronissos Beach.
What's nearby
Protaras Coastal Promenade(0.1 miles)
Potami Bay Beach(0.1 miles)
Polyxenia Beach(0.2 miles)
Pernera P Beach(0.3 miles)
Ellines Beach(0.7 miles)
Sunrise Beach(0.8 miles)
Kalamies Beach(0.9 miles)
Magic Dancing Waters(1 miles)
Profitis Elias Church(1.1 miles)
Fig Tree Bay(1.6 miles)
Protaras Ocean Aquarium(2.3 miles)
Trinity Beach(2.5 miles)
Byzakia Beach(2.6 miles)
Cave of Agioi Saranda(2.7 miles)
Nisia Loumbardi Beach(2.8 miles)
The preferred airport for Anastasia Waterpark Beach Resort is Larnaca Intl. Airport (LCA)(36.1 miles)
Parking
Restaurant
Swimming pool
Babysitting / Child Services
Room Service
Dry Cleaning
Location
24, Afroditis Street, Pernera, Paralimni, Cyprus
Protaras Coastal Promenade (0.1 miles)
Potami Bay Beach (0.1 miles)
Polyxenia Beach (0.2 miles)
Pernera P Beach (0.3 miles)
Ellines Beach (0.7 miles)
Sunrise Beach (0.8 miles)
Room options
7
Classic Double Or Twin Room, 1 Bedroom, Balcony, Partial Sea View
1 Full Bed
2 Twin Beds
Sleeps 3
323 ft²
BalconyBalcony or TerraceAir ConditioningHeatingRollaway or Extra Beds (Free)
4
Classic Double Or Twin Room, 1 Bedroom, Balcony, Garden View
1 Full Bed
2 Twin Beds
Sleeps 3
323 ft²
BalconyBalcony or TerraceAir ConditioningHeatingRollaway or Extra Beds (Free)
5
Family Room, Balcony
1 Full Bed
and 1 Sofa Bed
2 Twin Beds
and 1 Sofa Bed
Sleeps 3
377 ft²
BalconyBalcony or TerraceAir ConditioningHeatingRollaway or Extra Beds (Free)
9
Classic Double Or Twin Room, 1 Bedroom, Balcony, Sea View
1 Full Bed
2 Twin Beds
Sleeps 3
323 ft²
BalconyBalcony or TerraceAir ConditioningHeatingRollaway or Extra Beds (Free)
Guest reviews of Anastasia Waterpark Beach Resort
6.9
Pleasant
Based on 619 verified reviews
Who stays here?
Family
100%
What guests think
AI-generated summary based on recent guest reviews
At Anastasia Waterpark Beach Resort, travellers highlight a convenient, beachside location and family appeal with pools and a nearby waterpark, but repeatedly note dated spaces, inconsistent cleanliness and maintenance, mixed service, and all-inclusive dining that ranges from decent to disappointing.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
At Anastasia Waterpark Beach Resort, travellers highlight a convenient, beachside location and family appeal with pools and a nearby waterpark, but repeatedly note dated spaces, inconsistent cleanliness and maintenance, mixed service, and all-inclusive dining that ranges from decent to disappointing.
Noise from a nearby nightclub is noted by some, while several facilities are limited or tired (closed spa areas, a chilly indoor pool, old lifts), and evening entertainment is basic. Overall, expect a lively, well-located stay with family-focused pools but uneven quality.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Pools and the adjacent waterpark appeal to families, but facilities feel worn or limited: reports of murky pools, broken sunbeds, closed spa areas, a chilly indoor pool, old/slow lifts, and minimal entertainment. Gym access is limited to set times.
Related guest reviews
8
DIMITRIOS
Sep 2, 2025
·
Stayed 1 night
ΚΑΛΑ ΦΑΓΗΤΑ,ΕΥΓΕΝΙΚΟ ΠΡΟΣΩΠΙΚΟ ΚΑΙ ΕΞΥΠΗΡΕΤΙΚΟ ΣΤΑ ΣΝΑΚ,ΧΡΕΙΑΖΕΤΕ ΠΙΟ ΠΟΛΥ ΠΟΙΚΙΛΙΑ,ΕΙΝΑΙ ΠΟΛΛΑ ΦΤΩΧΟ ΤΗΝ ΝΥΚΤΑ ΔΕΝ ΕΧΕΙ ΚΑΤΙ ΝΑ ΠΕΡΑΣΗΣ ΤΗΝ ΝΥΚΤΑ(ΨΤΧΑΓΩΓΙΑ)
ΚΑΛΑ ΦΑΓΗΤΑ,ΕΥΓΕΝΙΚΟ ΠΡΟΣΩΠΙΚΟ ΚΑΙ ΕΞΥΠΗΡΕΤΙΚΟ ΣΤΑ ΣΝΑΚ,ΧΡΕΙΑΖΕΤΕ ΠΙΟ ΠΟΛΥ ΠΟΙΚΙΛΙΑ,ΕΙΝΑΙ ΠΟΛΛΑ ΦΤΩΧΟ ΤΗΝ ΝΥΚΤΑ ΔΕΝ ΕΧΕΙ ΚΑΤΙ ΝΑ ΠΕΡΑΣΗΣ ΤΗΝ ΝΥΚΤΑ(ΨΤΧΑΓΩΓΙΑ)
4
Gavriel
Jun 10, 2025
·
Stayed 4 nights
The hotel needs a massive refurbishment and not the cleanest of hotels. The carpets everywhere were filthy. It was not to the standard of a 4star hotel at all. During our stay only one small lift was working. Pool area was ok but very loud music which was repetitive every day. Breakfast was ok.
The hotel needs a massive refurbishment and not the cleanest of hotels. The carpets everywhere were filthy. It was not to the standard of a 4star hotel at all. During our stay only one small lift was working. Pool area was ok but very loud music which was repetitive every day. Breakfast was ok.
6
Mathias
Oct 25, 2025
·
Stayed 8 nights
Service var ringe. Intet service Pool faciliteter godt til både børn og voksne Maden er ensartet og minimalt udvalgt Dessert var ikke tilfredsstillende Området er godt med både sandstrand og dykkeområder og tæt på byen.
Service var ringe. Intet service Pool faciliteter godt til både børn og voksne Maden er ensartet og minimalt udvalgt Dessert var ikke tilfredsstillende Området er godt med både sandstrand og dykkeområder og tæt på byen.
10
Mie
Jun 6, 2025
·
Stayed 3 nights
Fantastisk sted. Vi valgte det pga vandlandet og havde en fest.
Fantastisk sted. Vi valgte det pga vandlandet og havde en fest.
6
Louise
Nov 13, 2023
·
Stayed 6 nights
The food was very good. Cooked very well and a different variety everyday , no complaints. However most of the facilities were not open sauna , jacuzzi and the indoor pool was freezing cold. The gym was only accessable limited hours unless you kept bothering reception for a key so we didn't bother. Not much to do in the surrounding area after about 10pm
The food was very good. Cooked very well and a different variety everyday , no complaints. However most of the facilities were not open sauna , jacuzzi and the indoor pool was freezing cold. The gym was only accessable limited hours unless you kept bothering reception for a key so we didn't bother. Not much to do in the surrounding area after about 10pm
2
Ramiz
Sep 21, 2025
·
Stayed 7 nights
Det var smutsigt överallt. Städning i rummet var uselt. Handdukar på rummet var smutsiga .Det saknades bedd madrass o det gick inte att sova i sängen☹️.Kassaskåpet , TV funkade ej. Dem flesta strandstolar vid poolen var trasiga. Personalen i receptionen var hjälpsamma & trevliga.
Det var smutsigt överallt. Städning i rummet var uselt. Handdukar på rummet var smutsiga .Det saknades bedd madrass o det gick inte att sova i sängen☹️.Kassaskåpet , TV funkade ej. Dem flesta strandstolar vid poolen var trasiga. Personalen i receptionen var hjälpsamma & trevliga.
10
Cansu
Jun 19, 2024
·
Stayed 2 nights
Yemekler idare eder ve yeterliydi , havuzu orta derece otel genel olarakorta derecedeydi
Yemekler idare eder ve yeterliydi , havuzu orta derece otel genel olarakorta derecedeydi
6
Sabrina
Aug 28, 2025
·
Stayed 14 nights
LePersonnel de l’hôtel a l’accueil est très serviable aimable oki souriant et fait tout pour vous satisfaire. Si vous avez un problème il est réglé très rapidement! Le personnel du restaurant à part 3/4 personnes la sympathie le sourire ne sont pas de rigueur… Alors le pire le côté animations!!! Aucune présentation de l’équipe, animations à revoir! Animateurs en bord de piscine malaimables! Le planning d’animations matin et soir est exactement le même toutes les semaines…n ‘y allez pas si l’animation compte pour vous! Le bar de la piscine pareil les 2 personnes pas de sourie pas aimable très froids… Sinon bel espace piscine ménage tous les jours (mais pas de toute la chambre…) si vous le signalez ce sera réglé, choix dans les plats entrés etc pour celles et ceux qui mangent de tout sinon… Lit d’appoint pour une adolescent ce n’est pas terrible qui en plus était cassé, a été changé, lavabo non fixé a été fait sur ma demande mais n’a pas tenu le séjour. Sinon bien placé, commerces, restos, arrêt de bus etc en sortant de l’hôtel. Boîte de nuit à côté donc le week-end on entend à fond jusqu’au très tard la nuit. Plage à côté aussi,
LePersonnel de l’hôtel a l’accueil est très serviable aimable oki souriant et fait tout pour vous satisfaire. Si vous avez un problème il est réglé très rapidement! Le personnel du restaurant à part 3/4 personnes la sympathie le sourire ne sont pas de rigueur… Alors le pire le côté animations!!! Aucune présentation de l’équipe, animations à revoir! Animateurs en bord de piscine malaimables! Le planning d’animations matin et soir est exactement le même toutes les semaines…n ‘y allez pas si l’animation compte pour vous! Le bar de la piscine pareil les 2 personnes pas de sourie pas aimable très froids… Sinon bel espace piscine ménage tous les jours (mais pas de toute la chambre…) si vous le signalez ce sera réglé, choix dans les plats entrés etc pour celles et ceux qui mangent de tout sinon… Lit d’appoint pour une adolescent ce n’est pas terrible qui en plus était cassé, a été changé, lavabo non fixé a été fait sur ma demande mais n’a pas tenu le séjour. Sinon bien placé, commerces, restos, arrêt de bus etc en sortant de l’hôtel. Boîte de nuit à côté donc le week-end on entend à fond jusqu’au très tard la nuit. Plage à côté aussi,
10
Antonios
Jun 3, 2024
·
Stayed 3 nights
Stay was very good. Excellent except for the very old Lifts which were very slow and in bad condition!!
Stay was very good. Excellent except for the very old Lifts which were very slow and in bad condition!!
2
Christopher
Aug 23, 2024
·
Stayed 6 nights
I don't write reviews but I need to warn people of this one! Do not trust the good reviews! This is the worst hotel I have ever stayed at and I am a seasoned traveller. Not 4 star as advertised 2/3 at best. This is not a resort! It's a hotel next to a waterpark, charged for entry if you are not all inclusive. Hotel pool was small, merky and cloudy. The second pool is next door and in the same state. I asked for a quiet room 6 weeks before the trip and emailed several times, didn't get a response. I managed to find their number (Not on website) and called. I was told "yes, absolutely i'd be given a quite room on the top floor" (Sea view) Room was the floor below but ok, a nice sea view. On the first night, from about 9pm, the Bar, Nightclub opposite "Nava" began to play really loud music. Loud enough that the room was vibrating from the bass. I went to reception to complain as did other guests and was told it's a celebration week and the music will stop at 12am, it didn't. Went on until 2am! Breakfast at 9am there was a big queue into the dining hall, waited 10 minutes! Got a table, went to get food, came back to find our table had been moved to join the table next to it for a larger group! Staff were disinterested, disorganised & stood around, you could tell they didn't like working there. We tried to cancel the booking and go elsewhere but they would allow it. The reception manager was a god send & luckily got us into another hotel. Awful experience. Stay away!
I don't write reviews but I need to warn people of this one! Do not trust the good reviews! This is the worst hotel I have ever stayed at and I am a seasoned traveller. Not 4 star as advertised 2/3 at best. This is not a resort! It's a hotel next to a waterpark, charged for entry if you are not all inclusive. Hotel pool was small, merky and cloudy. The second pool is next door and in the same state. I asked for a quiet room 6 weeks before the trip and emailed several times, didn't get a response. I managed to find their number (Not on website) and called. I was told "yes, absolutely i'd be given a quite room on the top floor" (Sea view) Room was the floor below but ok, a nice sea view. On the first night, from about 9pm, the Bar, Nightclub opposite "Nava" began to play really loud music. Loud enough that the room was vibrating from the bass. I went to reception to complain as did other guests and was told it's a celebration week and the music will stop at 12am, it didn't. Went on until 2am! Breakfast at 9am there was a big queue into the dining hall, waited 10 minutes! Got a table, went to get food, came back to find our table had been moved to join the table next to it for a larger group! Staff were disinterested, disorganised & stood around, you could tell they didn't like working there. We tried to cancel the booking and go elsewhere but they would allow it. The reception manager was a god send & luckily got us into another hotel. Awful experience. Stay away!
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent, with multiple reports of dirty or musty rooms, stained linens, unvacuumed carpets and patchy housekeeping, though a few guests found areas clean or spotless.
Related guest reviews
4
Gavriel
Jun 10, 2025
·
Stayed 4 nights
The hotel needs a massive refurbishment and not the cleanest of hotels. The carpets everywhere were filthy. It was not to the standard of a 4star hotel at all. During our stay only one small lift was working. Pool area was ok but very loud music which was repetitive every day. Breakfast was ok.
The hotel needs a massive refurbishment and not the cleanest of hotels. The carpets everywhere were filthy. It was not to the standard of a 4star hotel at all. During our stay only one small lift was working. Pool area was ok but very loud music which was repetitive every day. Breakfast was ok.
2
Pauliina
Oct 20, 2025
·
Stayed 5 nights
Old building with moldy and dirty rooms. Looks so much better in photos but there is nothing like in photos. Room was so dirty that I don't think they have cleaned it after earlier guest. Dirty sheets, moldy bathroom. In breakfast there was fruits looking so bad so I didn't have any thoughts to eat them. Those same fruits were there in every morning. Finally they had visible mold but staff didn't take them away, just turning them in bowl - unbelievable!! Hallway's carpet has never seen vacuum cleaner. Food was really bad and I regretted that I have took half board. Really much rude russian people there. If you can avoid this hotel so please do it, there is much better options available. I don't expect luxury for this price but they can do it better with fresh and not-moldy food and good cleaning - just simple as that.
Old building with moldy and dirty rooms. Looks so much better in photos but there is nothing like in photos. Room was so dirty that I don't think they have cleaned it after earlier guest. Dirty sheets, moldy bathroom. In breakfast there was fruits looking so bad so I didn't have any thoughts to eat them. Those same fruits were there in every morning. Finally they had visible mold but staff didn't take them away, just turning them in bowl - unbelievable!! Hallway's carpet has never seen vacuum cleaner. Food was really bad and I regretted that I have took half board. Really much rude russian people there. If you can avoid this hotel so please do it, there is much better options available. I don't expect luxury for this price but they can do it better with fresh and not-moldy food and good cleaning - just simple as that.
8
Dominique
Dec 3, 2023
·
Stayed 2 nights
Very welcome staff clean room
Very welcome staff clean room
10
Jen
May 25, 2025
·
Stayed 5 nights
We have had the most amazing holiday that we even extended our stay longer, I would suggest you make your own mind up before reading the negative comments. The hotel is spotless the staff are fab and the food is what is expected from an all inclusive. Honestly the hotel can not do enough for you.
We have had the most amazing holiday that we even extended our stay longer, I would suggest you make your own mind up before reading the negative comments. The hotel is spotless the staff are fab and the food is what is expected from an all inclusive. Honestly the hotel can not do enough for you.
2
lucien
Oct 30, 2024
·
Stayed 5 nights
The servers were and thats it this is an awful dirty hotel that needs updating it smelt musty the room walls dirty the bathroom was rusted the floor was filthy. We changed rooms twice nasty and definately not a 4star OAG NEEDS TO REVIEW THIS PLACE nothing worked not even rhe room phone
The servers were and thats it this is an awful dirty hotel that needs updating it smelt musty the room walls dirty the bathroom was rusted the floor was filthy. We changed rooms twice nasty and definately not a 4star OAG NEEDS TO REVIEW THIS PLACE nothing worked not even rhe room phone
6
Caroline
Jul 4, 2025
·
Stayed 3 nights
The hotel location is great, the staff are lovely. The rooms were okay, need updating. However we had an issue with ants in our room.
The hotel location is great, the staff are lovely. The rooms were okay, need updating. However we had an issue with ants in our room.
2
Ramiz
Sep 21, 2025
·
Stayed 7 nights
Det var smutsigt överallt. Städning i rummet var uselt. Handdukar på rummet var smutsiga .Det saknades bedd madrass o det gick inte att sova i sängen☹️.Kassaskåpet , TV funkade ej. Dem flesta strandstolar vid poolen var trasiga. Personalen i receptionen var hjälpsamma & trevliga.
Det var smutsigt överallt. Städning i rummet var uselt. Handdukar på rummet var smutsiga .Det saknades bedd madrass o det gick inte att sova i sängen☹️.Kassaskåpet , TV funkade ej. Dem flesta strandstolar vid poolen var trasiga. Personalen i receptionen var hjälpsamma & trevliga.
4
Brandon Keith
Jun 23, 2025
·
Stayed 7 nights
This hotel has so much potential but is very ran down . Inside the hotel is filthy corridors wasn’t hoovered once since the day I got there and looked like it hadn’t been done for months . Rooms were filthy to the point I had to ask for a cleaner to come clean room when arrived and friends found old dirty clothes left in the room under the bed . Everywhere just needed money spent on it . Outside area was not so bad , pool needed cleaning but was useable , food was ok but started to get repetitive after a few days mainly lunch and snack bar was same food ! So… staff was probably only two friendly staff members at the hotel . Was harassed by management 3 x times due to my partner’s medical condition which we had a special permit for from the government of Cyprus but they kept telling us it not good enough and tried to discriminate against it asking to search the room ect . Also found that the hotel treat different ethnicities different . As a biracial couple and also friends the same we were treated not great by the staff . Would serve people before us even though they could see we was in the Que first . Our room didn’t get cleaned for 3 days(yet the cleaner was on our floor everyday ) and had to ask for it to be done and then still no cleans towels ect. In restaurant in the hotel we was approached rudely by staff for no reason . After all this it was ok but really needs money put into the hotel to make it a 4 star. !!
This hotel has so much potential but is very ran down . Inside the hotel is filthy corridors wasn’t hoovered once since the day I got there and looked like it hadn’t been done for months . Rooms were filthy to the point I had to ask for a cleaner to come clean room when arrived and friends found old dirty clothes left in the room under the bed . Everywhere just needed money spent on it . Outside area was not so bad , pool needed cleaning but was useable , food was ok but started to get repetitive after a few days mainly lunch and snack bar was same food ! So… staff was probably only two friendly staff members at the hotel . Was harassed by management 3 x times due to my partner’s medical condition which we had a special permit for from the government of Cyprus but they kept telling us it not good enough and tried to discriminate against it asking to search the room ect . Also found that the hotel treat different ethnicities different . As a biracial couple and also friends the same we were treated not great by the staff . Would serve people before us even though they could see we was in the Que first . Our room didn’t get cleaned for 3 days(yet the cleaner was on our floor everyday ) and had to ask for it to be done and then still no cleans towels ect. In restaurant in the hotel we was approached rudely by staff for no reason . After all this it was ok but really needs money put into the hotel to make it a 4 star. !!
2
Sonam
Jun 28, 2024
·
Stayed 3 nights
This property needs to be shut down! It’s not even 1* nevermind 4* The rooms were horrific, there was blood stains on the sheets and everything smelt musty. The bathtub had rust in it, and we were advised the hotel is full so rooms cannot be changed. We had to shower outside by the pool so that we didn’t catch anything from the bathtub. The food was terrible, hardly any vegetarian choices apart from fries and pasta. The fruit was mouldy, we picked up watermelon at the morning buffet which was covered in slime and clearly would have made us so unwell if we had eaten it. The damp smell in the corridors is awful, it’s as if the carpets haven’t been cleaned in years. We booked to stay 4 nights but only managed 2 and when we checked out early, the rude member of staff on reception said “oh you’re leaving early” There was no question as to why, or if they were happy to do anything to make us stay. They just let us go which is absolutely appalling. I would say avoid this hotel at all costs!! And also any other Tsokkos brand hotel as they are all the same!
This property needs to be shut down! It’s not even 1* nevermind 4* The rooms were horrific, there was blood stains on the sheets and everything smelt musty. The bathtub had rust in it, and we were advised the hotel is full so rooms cannot be changed. We had to shower outside by the pool so that we didn’t catch anything from the bathtub. The food was terrible, hardly any vegetarian choices apart from fries and pasta. The fruit was mouldy, we picked up watermelon at the morning buffet which was covered in slime and clearly would have made us so unwell if we had eaten it. The damp smell in the corridors is awful, it’s as if the carpets haven’t been cleaned in years. We booked to stay 4 nights but only managed 2 and when we checked out early, the rude member of staff on reception said “oh you’re leaving early” There was no question as to why, or if they were happy to do anything to make us stay. They just let us go which is absolutely appalling. I would say avoid this hotel at all costs!! And also any other Tsokkos brand hotel as they are all the same!
6
DESPINA
Jul 6, 2024
·
Stayed 2 nights
Although the hotel's location was ideal, as far as it concerned the cleaning services were nto good at all. 1. Crisps from previous occupant were found in one of the room drawers on check in. 2. I left the patho towels in the bath so that these to be replaced. I wss surprised to see that the cleaners left them there and they havent replace them with clean ones. It is unacceptable for a 4 star hotel to have such bad cleaning services.
Although the hotel's location was ideal, as far as it concerned the cleaning services were nto good at all. 1. Crisps from previous occupant were found in one of the room drawers on check in. 2. I left the patho towels in the bath so that these to be replaced. I wss surprised to see that the cleaners left them there and they havent replace them with clean ones. It is unacceptable for a 4 star hotel to have such bad cleaning services.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are dated with tired fixtures and limited storage/power points, and several guests mention poor soundproofing and occasional maintenance issues. Some noted comfortable beds and good views.
Related guest reviews
8
Julie
Oct 5, 2023
·
Stayed 7 nights
Behagelige senge, fint rent hotel, fine omgivelser og ok service. Dog er værelserne IKKE lydisolerede, tværtimod.
Behagelige senge, fint rent hotel, fine omgivelser og ok service. Dog er værelserne IKKE lydisolerede, tværtimod.
4
Gavriel
Jun 10, 2025
·
Stayed 4 nights
The hotel needs a massive refurbishment and not the cleanest of hotels. The carpets everywhere were filthy. It was not to the standard of a 4star hotel at all. During our stay only one small lift was working. Pool area was ok but very loud music which was repetitive every day. Breakfast was ok.
The hotel needs a massive refurbishment and not the cleanest of hotels. The carpets everywhere were filthy. It was not to the standard of a 4star hotel at all. During our stay only one small lift was working. Pool area was ok but very loud music which was repetitive every day. Breakfast was ok.
4
Rowanna
Oct 11, 2025
·
Stayed 8 nights
Overall the hotel was average. The hotel and rooms need updating but we did sleep well with comfortable bed and pillows. The food was okay but we felt it was very repetitive and not enough selection. Everything is winthin walking distances there's so much to explore. I would highly recommended hiring a buggy for the whole day. We explored 4 of the best beaches on the island. Overall we have had an amazing holiday and will definitely be coming back to Cyrpus 🏝
Overall the hotel was average. The hotel and rooms need updating but we did sleep well with comfortable bed and pillows. The food was okay but we felt it was very repetitive and not enough selection. Everything is winthin walking distances there's so much to explore. I would highly recommended hiring a buggy for the whole day. We explored 4 of the best beaches on the island. Overall we have had an amazing holiday and will definitely be coming back to Cyrpus 🏝
6
Caroline
Jul 4, 2025
·
Stayed 3 nights
The hotel location is great, the staff are lovely. The rooms were okay, need updating. However we had an issue with ants in our room.
The hotel location is great, the staff are lovely. The rooms were okay, need updating. However we had an issue with ants in our room.
6
Samira
Oct 28, 2025
·
Stayed 7 nights
Av ett 4 stjärnigt hotell förväntas: -Bättre garderob -Finns inga ställen att hänga och torka handdukar Flera eluttag och givetvis med usb
Av ett 4 stjärnigt hotell förväntas: -Bättre garderob -Finns inga ställen att hänga och torka handdukar Flera eluttag och givetvis med usb
10
Graham
May 3, 2024
·
Stayed 2 nights
The food was fantastic. Great staff who were very friendly and helpful. Rooms were a little dated but great value for money. Will definitely be returning.
The food was fantastic. Great staff who were very friendly and helpful. Rooms were a little dated but great value for money. Will definitely be returning.
6
meryem
Jun 10, 2025
·
Stayed 2 nights
Çevreden çok ses geliyordu bu nedenle rahatsız ediciydi. Çalıṣanlar gûler yüzlü ve ilgiliydi. Otel temiz, yemekler çeṣitli ve lezzetliydi. Ses geçirmez odaların olması kaliteyi artıracaktır.
Çevreden çok ses geliyordu bu nedenle rahatsız ediciydi. Çalıṣanlar gûler yüzlü ve ilgiliydi. Otel temiz, yemekler çeṣitli ve lezzetliydi. Ses geçirmez odaların olması kaliteyi artıracaktır.
10
Siobhan
Sep 5, 2024
·
Stayed 7 nights
Great view from are room, great location, great view. Friendly manager and reception staff
Great view from are room, great location, great view. Friendly manager and reception staff
4
Adrian
Jul 6, 2025
·
Stayed 2 nights
Please please reconsider before choosing this hotel. Overall staff are polite and helpful and made us feel welcomed. On entering our hotel room we immediately noticed that the room was poor in condition. We reported to reception staff that there was visible blood stains to the bed sheets which was rectified and a timely manner but not before leaving an awful taste in our mouth. Rooms are outdated as is the hotel in general. There was paint to many of the fixtures. This hotel will not see me again
Please please reconsider before choosing this hotel. Overall staff are polite and helpful and made us feel welcomed. On entering our hotel room we immediately noticed that the room was poor in condition. We reported to reception staff that there was visible blood stains to the bed sheets which was rectified and a timely manner but not before leaving an awful taste in our mouth. Rooms are outdated as is the hotel in general. There was paint to many of the fixtures. This hotel will not see me again
2
Christopher
Aug 23, 2024
·
Stayed 6 nights
I don't write reviews but I need to warn people of this one! Do not trust the good reviews! This is the worst hotel I have ever stayed at and I am a seasoned traveller. Not 4 star as advertised 2/3 at best. This is not a resort! It's a hotel next to a waterpark, charged for entry if you are not all inclusive. Hotel pool was small, merky and cloudy. The second pool is next door and in the same state. I asked for a quiet room 6 weeks before the trip and emailed several times, didn't get a response. I managed to find their number (Not on website) and called. I was told "yes, absolutely i'd be given a quite room on the top floor" (Sea view) Room was the floor below but ok, a nice sea view. On the first night, from about 9pm, the Bar, Nightclub opposite "Nava" began to play really loud music. Loud enough that the room was vibrating from the bass. I went to reception to complain as did other guests and was told it's a celebration week and the music will stop at 12am, it didn't. Went on until 2am! Breakfast at 9am there was a big queue into the dining hall, waited 10 minutes! Got a table, went to get food, came back to find our table had been moved to join the table next to it for a larger group! Staff were disinterested, disorganised & stood around, you could tell they didn't like working there. We tried to cancel the booking and go elsewhere but they would allow it. The reception manager was a god send & luckily got us into another hotel. Awful experience. Stay away!
I don't write reviews but I need to warn people of this one! Do not trust the good reviews! This is the worst hotel I have ever stayed at and I am a seasoned traveller. Not 4 star as advertised 2/3 at best. This is not a resort! It's a hotel next to a waterpark, charged for entry if you are not all inclusive. Hotel pool was small, merky and cloudy. The second pool is next door and in the same state. I asked for a quiet room 6 weeks before the trip and emailed several times, didn't get a response. I managed to find their number (Not on website) and called. I was told "yes, absolutely i'd be given a quite room on the top floor" (Sea view) Room was the floor below but ok, a nice sea view. On the first night, from about 9pm, the Bar, Nightclub opposite "Nava" began to play really loud music. Loud enough that the room was vibrating from the bass. I went to reception to complain as did other guests and was told it's a celebration week and the music will stop at 12am, it didn't. Went on until 2am! Breakfast at 9am there was a big queue into the dining hall, waited 10 minutes! Got a table, went to get food, came back to find our table had been moved to join the table next to it for a larger group! Staff were disinterested, disorganised & stood around, you could tell they didn't like working there. We tried to cancel the booking and go elsewhere but they would allow it. The reception manager was a god send & luckily got us into another hotel. Awful experience. Stay away!
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AI-generated summary based on recent guest reviews
Service
Service varies: reception and managers are often praised as friendly and helpful, but guests also report rudeness at bars/restaurants, chaotic dining service, and delays with check-in or requests.
Related guest reviews
8
Olena
Sep 4, 2025
·
Stayed 2 nights
Not first time here. Receptionist Valeria was very helpful and welcoming. Special thanks to the waiter mr.Panicos. Suddenly ,not all staff like this in hotel. Manager should do something about this. Such behavior is not acceptable towards hotel guests. Service should be accompanied by a smile and quality ! There is rudeness at the pool bar. These people have no desire to work. Maybe it would be better for such workers to be at home with angry faces? Such employees reduce the level of the hotel.
Not first time here. Receptionist Valeria was very helpful and welcoming. Special thanks to the waiter mr.Panicos. Suddenly ,not all staff like this in hotel. Manager should do something about this. Such behavior is not acceptable towards hotel guests. Service should be accompanied by a smile and quality ! There is rudeness at the pool bar. These people have no desire to work. Maybe it would be better for such workers to be at home with angry faces? Such employees reduce the level of the hotel.
2
Mohammad
Oct 14, 2023
·
Stayed 3 nights
It was a dismal experience. Staff very unfriendly. We were all inclusive but we’re grumpy when asked a soft drink. Did not give even shower gel. Hair dryer was broken. On the last day the cleaner took away all the towels and we were left with none before check out late night
It was a dismal experience. Staff very unfriendly. We were all inclusive but we’re grumpy when asked a soft drink. Did not give even shower gel. Hair dryer was broken. On the last day the cleaner took away all the towels and we were left with none before check out late night
10
Periclis
Oct 13, 2023
·
Stayed 2 nights
Lovely staff, very clean, great location
Lovely staff, very clean, great location
8
Jasmine
Jul 8, 2025
·
Stayed 4 nights
Room wasn't ready for my arrival but Kuna (hotel manager) was very prompt in making sure room received a deep clean after I had returned from beach walk which is 5mins from the hotel
Room wasn't ready for my arrival but Kuna (hotel manager) was very prompt in making sure room received a deep clean after I had returned from beach walk which is 5mins from the hotel
8
Jory
Sep 22, 2024
·
Stayed 5 nights
I don’t often do reviews but with all the negative ones I read I felt I should as everyone has a different experience. Contrary to other comments the front desk staff were very helpful and kind. The hotel could use a paint and a refresh, but all in all was good! Breakfast and lunch for the all inclusive were a little underwhelming but dinner was always good. The bartenders were kept busy and were not tipped as much as they deserved. Very walkable on both sides with the boardwalk. Lots of restaurants and markets nearby. Walking a little way down the boardwalk you will find nicer beaches.
I don’t often do reviews but with all the negative ones I read I felt I should as everyone has a different experience. Contrary to other comments the front desk staff were very helpful and kind. The hotel could use a paint and a refresh, but all in all was good! Breakfast and lunch for the all inclusive were a little underwhelming but dinner was always good. The bartenders were kept busy and were not tipped as much as they deserved. Very walkable on both sides with the boardwalk. Lots of restaurants and markets nearby. Walking a little way down the boardwalk you will find nicer beaches.
10
Jen
May 25, 2025
·
Stayed 5 nights
We have had the most amazing holiday that we even extended our stay longer, I would suggest you make your own mind up before reading the negative comments. The hotel is spotless the staff are fab and the food is what is expected from an all inclusive. Honestly the hotel can not do enough for you.
We have had the most amazing holiday that we even extended our stay longer, I would suggest you make your own mind up before reading the negative comments. The hotel is spotless the staff are fab and the food is what is expected from an all inclusive. Honestly the hotel can not do enough for you.
6
Mathias
Oct 25, 2025
·
Stayed 8 nights
Service var ringe. Intet service Pool faciliteter godt til både børn og voksne Maden er ensartet og minimalt udvalgt Dessert var ikke tilfredsstillende Området er godt med både sandstrand og dykkeområder og tæt på byen.
Service var ringe. Intet service Pool faciliteter godt til både børn og voksne Maden er ensartet og minimalt udvalgt Dessert var ikke tilfredsstillende Området er godt med både sandstrand og dykkeområder og tæt på byen.
10
DIMITRIOS
Oct 19, 2025
·
Stayed 1 night
ΕΥΓΕΝΙΚΟ ΠΡΟΣΩΠΙΚΟ ΚΑΙ ΚΑΛΗ ΕΞΥΠΗΡΕΤΗΣΗ
ΕΥΓΕΝΙΚΟ ΠΡΟΣΩΠΙΚΟ ΚΑΙ ΚΑΛΗ ΕΞΥΠΗΡΕΤΗΣΗ
6
Sabrina
Aug 28, 2025
·
Stayed 14 nights
LePersonnel de l’hôtel a l’accueil est très serviable aimable oki souriant et fait tout pour vous satisfaire. Si vous avez un problème il est réglé très rapidement! Le personnel du restaurant à part 3/4 personnes la sympathie le sourire ne sont pas de rigueur… Alors le pire le côté animations!!! Aucune présentation de l’équipe, animations à revoir! Animateurs en bord de piscine malaimables! Le planning d’animations matin et soir est exactement le même toutes les semaines…n ‘y allez pas si l’animation compte pour vous! Le bar de la piscine pareil les 2 personnes pas de sourie pas aimable très froids… Sinon bel espace piscine ménage tous les jours (mais pas de toute la chambre…) si vous le signalez ce sera réglé, choix dans les plats entrés etc pour celles et ceux qui mangent de tout sinon… Lit d’appoint pour une adolescent ce n’est pas terrible qui en plus était cassé, a été changé, lavabo non fixé a été fait sur ma demande mais n’a pas tenu le séjour. Sinon bien placé, commerces, restos, arrêt de bus etc en sortant de l’hôtel. Boîte de nuit à côté donc le week-end on entend à fond jusqu’au très tard la nuit. Plage à côté aussi,
LePersonnel de l’hôtel a l’accueil est très serviable aimable oki souriant et fait tout pour vous satisfaire. Si vous avez un problème il est réglé très rapidement! Le personnel du restaurant à part 3/4 personnes la sympathie le sourire ne sont pas de rigueur… Alors le pire le côté animations!!! Aucune présentation de l’équipe, animations à revoir! Animateurs en bord de piscine malaimables! Le planning d’animations matin et soir est exactement le même toutes les semaines…n ‘y allez pas si l’animation compte pour vous! Le bar de la piscine pareil les 2 personnes pas de sourie pas aimable très froids… Sinon bel espace piscine ménage tous les jours (mais pas de toute la chambre…) si vous le signalez ce sera réglé, choix dans les plats entrés etc pour celles et ceux qui mangent de tout sinon… Lit d’appoint pour une adolescent ce n’est pas terrible qui en plus était cassé, a été changé, lavabo non fixé a été fait sur ma demande mais n’a pas tenu le séjour. Sinon bien placé, commerces, restos, arrêt de bus etc en sortant de l’hôtel. Boîte de nuit à côté donc le week-end on entend à fond jusqu’au très tard la nuit. Plage à côté aussi,
2
Christopher
Aug 23, 2024
·
Stayed 6 nights
I don't write reviews but I need to warn people of this one! Do not trust the good reviews! This is the worst hotel I have ever stayed at and I am a seasoned traveller. Not 4 star as advertised 2/3 at best. This is not a resort! It's a hotel next to a waterpark, charged for entry if you are not all inclusive. Hotel pool was small, merky and cloudy. The second pool is next door and in the same state. I asked for a quiet room 6 weeks before the trip and emailed several times, didn't get a response. I managed to find their number (Not on website) and called. I was told "yes, absolutely i'd be given a quite room on the top floor" (Sea view) Room was the floor below but ok, a nice sea view. On the first night, from about 9pm, the Bar, Nightclub opposite "Nava" began to play really loud music. Loud enough that the room was vibrating from the bass. I went to reception to complain as did other guests and was told it's a celebration week and the music will stop at 12am, it didn't. Went on until 2am! Breakfast at 9am there was a big queue into the dining hall, waited 10 minutes! Got a table, went to get food, came back to find our table had been moved to join the table next to it for a larger group! Staff were disinterested, disorganised & stood around, you could tell they didn't like working there. We tried to cancel the booking and go elsewhere but they would allow it. The reception manager was a god send & luckily got us into another hotel. Awful experience. Stay away!
I don't write reviews but I need to warn people of this one! Do not trust the good reviews! This is the worst hotel I have ever stayed at and I am a seasoned traveller. Not 4 star as advertised 2/3 at best. This is not a resort! It's a hotel next to a waterpark, charged for entry if you are not all inclusive. Hotel pool was small, merky and cloudy. The second pool is next door and in the same state. I asked for a quiet room 6 weeks before the trip and emailed several times, didn't get a response. I managed to find their number (Not on website) and called. I was told "yes, absolutely i'd be given a quite room on the top floor" (Sea view) Room was the floor below but ok, a nice sea view. On the first night, from about 9pm, the Bar, Nightclub opposite "Nava" began to play really loud music. Loud enough that the room was vibrating from the bass. I went to reception to complain as did other guests and was told it's a celebration week and the music will stop at 12am, it didn't. Went on until 2am! Breakfast at 9am there was a big queue into the dining hall, waited 10 minutes! Got a table, went to get food, came back to find our table had been moved to join the table next to it for a larger group! Staff were disinterested, disorganised & stood around, you could tell they didn't like working there. We tried to cancel the booking and go elsewhere but they would allow it. The reception manager was a god send & luckily got us into another hotel. Awful experience. Stay away!
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AI-generated summary based on recent guest reviews
Location
Very walkable location near beaches, boardwalk, shops and buses. Some guests were disturbed by loud music from a nearby nightclub on certain nights.
Related guest reviews
10
Periclis
Oct 13, 2023
·
Stayed 2 nights
Lovely staff, very clean, great location
Lovely staff, very clean, great location
8
Jasmine
Jul 8, 2025
·
Stayed 4 nights
Room wasn't ready for my arrival but Kuna (hotel manager) was very prompt in making sure room received a deep clean after I had returned from beach walk which is 5mins from the hotel
Room wasn't ready for my arrival but Kuna (hotel manager) was very prompt in making sure room received a deep clean after I had returned from beach walk which is 5mins from the hotel
8
Jory
Sep 22, 2024
·
Stayed 5 nights
I don’t often do reviews but with all the negative ones I read I felt I should as everyone has a different experience. Contrary to other comments the front desk staff were very helpful and kind. The hotel could use a paint and a refresh, but all in all was good! Breakfast and lunch for the all inclusive were a little underwhelming but dinner was always good. The bartenders were kept busy and were not tipped as much as they deserved. Very walkable on both sides with the boardwalk. Lots of restaurants and markets nearby. Walking a little way down the boardwalk you will find nicer beaches.
I don’t often do reviews but with all the negative ones I read I felt I should as everyone has a different experience. Contrary to other comments the front desk staff were very helpful and kind. The hotel could use a paint and a refresh, but all in all was good! Breakfast and lunch for the all inclusive were a little underwhelming but dinner was always good. The bartenders were kept busy and were not tipped as much as they deserved. Very walkable on both sides with the boardwalk. Lots of restaurants and markets nearby. Walking a little way down the boardwalk you will find nicer beaches.
4
Rowanna
Oct 11, 2025
·
Stayed 8 nights
Overall the hotel was average. The hotel and rooms need updating but we did sleep well with comfortable bed and pillows. The food was okay but we felt it was very repetitive and not enough selection. Everything is winthin walking distances there's so much to explore. I would highly recommended hiring a buggy for the whole day. We explored 4 of the best beaches on the island. Overall we have had an amazing holiday and will definitely be coming back to Cyrpus 🏝
Overall the hotel was average. The hotel and rooms need updating but we did sleep well with comfortable bed and pillows. The food was okay but we felt it was very repetitive and not enough selection. Everything is winthin walking distances there's so much to explore. I would highly recommended hiring a buggy for the whole day. We explored 4 of the best beaches on the island. Overall we have had an amazing holiday and will definitely be coming back to Cyrpus 🏝
6
Mathias
Oct 25, 2025
·
Stayed 8 nights
Service var ringe. Intet service Pool faciliteter godt til både børn og voksne Maden er ensartet og minimalt udvalgt Dessert var ikke tilfredsstillende Området er godt med både sandstrand og dykkeområder og tæt på byen.
Service var ringe. Intet service Pool faciliteter godt til både børn og voksne Maden er ensartet og minimalt udvalgt Dessert var ikke tilfredsstillende Området er godt med både sandstrand og dykkeområder og tæt på byen.
6
Monireh
Oct 12, 2025
·
Stayed 7 nights
Mat, dessert og drikke i hotellet hadde ikke god kvalitet for all inklusive pasasjerer. De bruker masse fett i desserter og salt i mat. Jeg har bestilt rom med 3 senger, men rommet var dessverre ikke klar den første natta før vi skjekket inn midt på natta til hotellet. Hotellet har veldig fin beliggenhet i forhold til waterpark, strand og butikker rundt.
Mat, dessert og drikke i hotellet hadde ikke god kvalitet for all inklusive pasasjerer. De bruker masse fett i desserter og salt i mat. Jeg har bestilt rom med 3 senger, men rommet var dessverre ikke klar den første natta før vi skjekket inn midt på natta til hotellet. Hotellet har veldig fin beliggenhet i forhold til waterpark, strand og butikker rundt.
6
Sabrina
Aug 28, 2025
·
Stayed 14 nights
LePersonnel de l’hôtel a l’accueil est très serviable aimable oki souriant et fait tout pour vous satisfaire. Si vous avez un problème il est réglé très rapidement! Le personnel du restaurant à part 3/4 personnes la sympathie le sourire ne sont pas de rigueur… Alors le pire le côté animations!!! Aucune présentation de l’équipe, animations à revoir! Animateurs en bord de piscine malaimables! Le planning d’animations matin et soir est exactement le même toutes les semaines…n ‘y allez pas si l’animation compte pour vous! Le bar de la piscine pareil les 2 personnes pas de sourie pas aimable très froids… Sinon bel espace piscine ménage tous les jours (mais pas de toute la chambre…) si vous le signalez ce sera réglé, choix dans les plats entrés etc pour celles et ceux qui mangent de tout sinon… Lit d’appoint pour une adolescent ce n’est pas terrible qui en plus était cassé, a été changé, lavabo non fixé a été fait sur ma demande mais n’a pas tenu le séjour. Sinon bien placé, commerces, restos, arrêt de bus etc en sortant de l’hôtel. Boîte de nuit à côté donc le week-end on entend à fond jusqu’au très tard la nuit. Plage à côté aussi,
LePersonnel de l’hôtel a l’accueil est très serviable aimable oki souriant et fait tout pour vous satisfaire. Si vous avez un problème il est réglé très rapidement! Le personnel du restaurant à part 3/4 personnes la sympathie le sourire ne sont pas de rigueur… Alors le pire le côté animations!!! Aucune présentation de l’équipe, animations à revoir! Animateurs en bord de piscine malaimables! Le planning d’animations matin et soir est exactement le même toutes les semaines…n ‘y allez pas si l’animation compte pour vous! Le bar de la piscine pareil les 2 personnes pas de sourie pas aimable très froids… Sinon bel espace piscine ménage tous les jours (mais pas de toute la chambre…) si vous le signalez ce sera réglé, choix dans les plats entrés etc pour celles et ceux qui mangent de tout sinon… Lit d’appoint pour une adolescent ce n’est pas terrible qui en plus était cassé, a été changé, lavabo non fixé a été fait sur ma demande mais n’a pas tenu le séjour. Sinon bien placé, commerces, restos, arrêt de bus etc en sortant de l’hôtel. Boîte de nuit à côté donc le week-end on entend à fond jusqu’au très tard la nuit. Plage à côté aussi,
10
Siobhan
Sep 5, 2024
·
Stayed 7 nights
Great view from are room, great location, great view. Friendly manager and reception staff
Great view from are room, great location, great view. Friendly manager and reception staff
6
Anthony
Oct 6, 2025
·
Stayed 7 nights
Prior to coming, I was concerned by some of the poor reviews. Having spent a week here I concur with some but not all. It is well situated in easy walking distance of nice beaches, bars and tourist shopping. As for the property I would rate it as 3 stars at a push. Yes it has facilities BUT quality of build and particularly maintenance/cleaning make it look tatty and as others have remarked, tired. Money spent in the right areas would easily improve it. My wife and I thought the food was decent and we always found something we liked but again some aspects are cheap, like chicken nuggets, fish fingers and battered fish which is for the kids, is of poor quality and practically in edible. Most of the staff are pleasant and I single out Saskia in the restaurant for being a great host and politely correcting and improving my Greek. Finally on a serious H&S note, the hotel safety and security is wanting. No proper fire doors and what they have are propped open and storing of fold up beds and old mattresses on fire escape stairways. As for security, in room safes are not bolted to anything so effectively useless and external fire doors are propped open as convenient entry points for the staff. Would we return, probably not.
Prior to coming, I was concerned by some of the poor reviews. Having spent a week here I concur with some but not all. It is well situated in easy walking distance of nice beaches, bars and tourist shopping. As for the property I would rate it as 3 stars at a push. Yes it has facilities BUT quality of build and particularly maintenance/cleaning make it look tatty and as others have remarked, tired. Money spent in the right areas would easily improve it. My wife and I thought the food was decent and we always found something we liked but again some aspects are cheap, like chicken nuggets, fish fingers and battered fish which is for the kids, is of poor quality and practically in edible. Most of the staff are pleasant and I single out Saskia in the restaurant for being a great host and politely correcting and improving my Greek. Finally on a serious H&S note, the hotel safety and security is wanting. No proper fire doors and what they have are propped open and storing of fold up beds and old mattresses on fire escape stairways. As for security, in room safes are not bolted to anything so effectively useless and external fire doors are propped open as convenient entry points for the staff. Would we return, probably not.
2
Christopher
Aug 23, 2024
·
Stayed 6 nights
I don't write reviews but I need to warn people of this one! Do not trust the good reviews! This is the worst hotel I have ever stayed at and I am a seasoned traveller. Not 4 star as advertised 2/3 at best. This is not a resort! It's a hotel next to a waterpark, charged for entry if you are not all inclusive. Hotel pool was small, merky and cloudy. The second pool is next door and in the same state. I asked for a quiet room 6 weeks before the trip and emailed several times, didn't get a response. I managed to find their number (Not on website) and called. I was told "yes, absolutely i'd be given a quite room on the top floor" (Sea view) Room was the floor below but ok, a nice sea view. On the first night, from about 9pm, the Bar, Nightclub opposite "Nava" began to play really loud music. Loud enough that the room was vibrating from the bass. I went to reception to complain as did other guests and was told it's a celebration week and the music will stop at 12am, it didn't. Went on until 2am! Breakfast at 9am there was a big queue into the dining hall, waited 10 minutes! Got a table, went to get food, came back to find our table had been moved to join the table next to it for a larger group! Staff were disinterested, disorganised & stood around, you could tell they didn't like working there. We tried to cancel the booking and go elsewhere but they would allow it. The reception manager was a god send & luckily got us into another hotel. Awful experience. Stay away!
I don't write reviews but I need to warn people of this one! Do not trust the good reviews! This is the worst hotel I have ever stayed at and I am a seasoned traveller. Not 4 star as advertised 2/3 at best. This is not a resort! It's a hotel next to a waterpark, charged for entry if you are not all inclusive. Hotel pool was small, merky and cloudy. The second pool is next door and in the same state. I asked for a quiet room 6 weeks before the trip and emailed several times, didn't get a response. I managed to find their number (Not on website) and called. I was told "yes, absolutely i'd be given a quite room on the top floor" (Sea view) Room was the floor below but ok, a nice sea view. On the first night, from about 9pm, the Bar, Nightclub opposite "Nava" began to play really loud music. Loud enough that the room was vibrating from the bass. I went to reception to complain as did other guests and was told it's a celebration week and the music will stop at 12am, it didn't. Went on until 2am! Breakfast at 9am there was a big queue into the dining hall, waited 10 minutes! Got a table, went to get food, came back to find our table had been moved to join the table next to it for a larger group! Staff were disinterested, disorganised & stood around, you could tell they didn't like working there. We tried to cancel the booking and go elsewhere but they would allow it. The reception manager was a god send & luckily got us into another hotel. Awful experience. Stay away!
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AI-generated summary based on recent guest reviews
Dining
Food feedback is mixed: some enjoyed tasty meals and daily variety, while others found all-inclusive options repetitive or poor, with limited snacks/vegetarian choices and occasional quality issues such as overly salty/fatty items or unappealing fruit.
Related guest reviews
8
DIMITRIOS
Sep 2, 2025
·
Stayed 1 night
ΚΑΛΑ ΦΑΓΗΤΑ,ΕΥΓΕΝΙΚΟ ΠΡΟΣΩΠΙΚΟ ΚΑΙ ΕΞΥΠΗΡΕΤΙΚΟ ΣΤΑ ΣΝΑΚ,ΧΡΕΙΑΖΕΤΕ ΠΙΟ ΠΟΛΥ ΠΟΙΚΙΛΙΑ,ΕΙΝΑΙ ΠΟΛΛΑ ΦΤΩΧΟ ΤΗΝ ΝΥΚΤΑ ΔΕΝ ΕΧΕΙ ΚΑΤΙ ΝΑ ΠΕΡΑΣΗΣ ΤΗΝ ΝΥΚΤΑ(ΨΤΧΑΓΩΓΙΑ)
ΚΑΛΑ ΦΑΓΗΤΑ,ΕΥΓΕΝΙΚΟ ΠΡΟΣΩΠΙΚΟ ΚΑΙ ΕΞΥΠΗΡΕΤΙΚΟ ΣΤΑ ΣΝΑΚ,ΧΡΕΙΑΖΕΤΕ ΠΙΟ ΠΟΛΥ ΠΟΙΚΙΛΙΑ,ΕΙΝΑΙ ΠΟΛΛΑ ΦΤΩΧΟ ΤΗΝ ΝΥΚΤΑ ΔΕΝ ΕΧΕΙ ΚΑΤΙ ΝΑ ΠΕΡΑΣΗΣ ΤΗΝ ΝΥΚΤΑ(ΨΤΧΑΓΩΓΙΑ)
2
Pauliina
Oct 20, 2025
·
Stayed 5 nights
Old building with moldy and dirty rooms. Looks so much better in photos but there is nothing like in photos. Room was so dirty that I don't think they have cleaned it after earlier guest. Dirty sheets, moldy bathroom. In breakfast there was fruits looking so bad so I didn't have any thoughts to eat them. Those same fruits were there in every morning. Finally they had visible mold but staff didn't take them away, just turning them in bowl - unbelievable!! Hallway's carpet has never seen vacuum cleaner. Food was really bad and I regretted that I have took half board. Really much rude russian people there. If you can avoid this hotel so please do it, there is much better options available. I don't expect luxury for this price but they can do it better with fresh and not-moldy food and good cleaning - just simple as that.
Old building with moldy and dirty rooms. Looks so much better in photos but there is nothing like in photos. Room was so dirty that I don't think they have cleaned it after earlier guest. Dirty sheets, moldy bathroom. In breakfast there was fruits looking so bad so I didn't have any thoughts to eat them. Those same fruits were there in every morning. Finally they had visible mold but staff didn't take them away, just turning them in bowl - unbelievable!! Hallway's carpet has never seen vacuum cleaner. Food was really bad and I regretted that I have took half board. Really much rude russian people there. If you can avoid this hotel so please do it, there is much better options available. I don't expect luxury for this price but they can do it better with fresh and not-moldy food and good cleaning - just simple as that.
8
Jory
Sep 22, 2024
·
Stayed 5 nights
I don’t often do reviews but with all the negative ones I read I felt I should as everyone has a different experience. Contrary to other comments the front desk staff were very helpful and kind. The hotel could use a paint and a refresh, but all in all was good! Breakfast and lunch for the all inclusive were a little underwhelming but dinner was always good. The bartenders were kept busy and were not tipped as much as they deserved. Very walkable on both sides with the boardwalk. Lots of restaurants and markets nearby. Walking a little way down the boardwalk you will find nicer beaches.
I don’t often do reviews but with all the negative ones I read I felt I should as everyone has a different experience. Contrary to other comments the front desk staff were very helpful and kind. The hotel could use a paint and a refresh, but all in all was good! Breakfast and lunch for the all inclusive were a little underwhelming but dinner was always good. The bartenders were kept busy and were not tipped as much as they deserved. Very walkable on both sides with the boardwalk. Lots of restaurants and markets nearby. Walking a little way down the boardwalk you will find nicer beaches.
4
Rowanna
Oct 11, 2025
·
Stayed 8 nights
Overall the hotel was average. The hotel and rooms need updating but we did sleep well with comfortable bed and pillows. The food was okay but we felt it was very repetitive and not enough selection. Everything is winthin walking distances there's so much to explore. I would highly recommended hiring a buggy for the whole day. We explored 4 of the best beaches on the island. Overall we have had an amazing holiday and will definitely be coming back to Cyrpus 🏝
Overall the hotel was average. The hotel and rooms need updating but we did sleep well with comfortable bed and pillows. The food was okay but we felt it was very repetitive and not enough selection. Everything is winthin walking distances there's so much to explore. I would highly recommended hiring a buggy for the whole day. We explored 4 of the best beaches on the island. Overall we have had an amazing holiday and will definitely be coming back to Cyrpus 🏝
6
Mathias
Oct 25, 2025
·
Stayed 8 nights
Service var ringe. Intet service Pool faciliteter godt til både børn og voksne Maden er ensartet og minimalt udvalgt Dessert var ikke tilfredsstillende Området er godt med både sandstrand og dykkeområder og tæt på byen.
Service var ringe. Intet service Pool faciliteter godt til både børn og voksne Maden er ensartet og minimalt udvalgt Dessert var ikke tilfredsstillende Området er godt med både sandstrand og dykkeområder og tæt på byen.
6
Louise
Nov 13, 2023
·
Stayed 6 nights
The food was very good. Cooked very well and a different variety everyday , no complaints. However most of the facilities were not open sauna , jacuzzi and the indoor pool was freezing cold. The gym was only accessable limited hours unless you kept bothering reception for a key so we didn't bother. Not much to do in the surrounding area after about 10pm
The food was very good. Cooked very well and a different variety everyday , no complaints. However most of the facilities were not open sauna , jacuzzi and the indoor pool was freezing cold. The gym was only accessable limited hours unless you kept bothering reception for a key so we didn't bother. Not much to do in the surrounding area after about 10pm
10
Graham
May 3, 2024
·
Stayed 2 nights
The food was fantastic. Great staff who were very friendly and helpful. Rooms were a little dated but great value for money. Will definitely be returning.
The food was fantastic. Great staff who were very friendly and helpful. Rooms were a little dated but great value for money. Will definitely be returning.
2
Sonam
Jun 28, 2024
·
Stayed 3 nights
This property needs to be shut down! It’s not even 1* nevermind 4* The rooms were horrific, there was blood stains on the sheets and everything smelt musty. The bathtub had rust in it, and we were advised the hotel is full so rooms cannot be changed. We had to shower outside by the pool so that we didn’t catch anything from the bathtub. The food was terrible, hardly any vegetarian choices apart from fries and pasta. The fruit was mouldy, we picked up watermelon at the morning buffet which was covered in slime and clearly would have made us so unwell if we had eaten it. The damp smell in the corridors is awful, it’s as if the carpets haven’t been cleaned in years. We booked to stay 4 nights but only managed 2 and when we checked out early, the rude member of staff on reception said “oh you’re leaving early” There was no question as to why, or if they were happy to do anything to make us stay. They just let us go which is absolutely appalling. I would say avoid this hotel at all costs!! And also any other Tsokkos brand hotel as they are all the same!
This property needs to be shut down! It’s not even 1* nevermind 4* The rooms were horrific, there was blood stains on the sheets and everything smelt musty. The bathtub had rust in it, and we were advised the hotel is full so rooms cannot be changed. We had to shower outside by the pool so that we didn’t catch anything from the bathtub. The food was terrible, hardly any vegetarian choices apart from fries and pasta. The fruit was mouldy, we picked up watermelon at the morning buffet which was covered in slime and clearly would have made us so unwell if we had eaten it. The damp smell in the corridors is awful, it’s as if the carpets haven’t been cleaned in years. We booked to stay 4 nights but only managed 2 and when we checked out early, the rude member of staff on reception said “oh you’re leaving early” There was no question as to why, or if they were happy to do anything to make us stay. They just let us go which is absolutely appalling. I would say avoid this hotel at all costs!! And also any other Tsokkos brand hotel as they are all the same!
6
Monireh
Oct 12, 2025
·
Stayed 7 nights
Mat, dessert og drikke i hotellet hadde ikke god kvalitet for all inklusive pasasjerer. De bruker masse fett i desserter og salt i mat. Jeg har bestilt rom med 3 senger, men rommet var dessverre ikke klar den første natta før vi skjekket inn midt på natta til hotellet. Hotellet har veldig fin beliggenhet i forhold til waterpark, strand og butikker rundt.
Mat, dessert og drikke i hotellet hadde ikke god kvalitet for all inklusive pasasjerer. De bruker masse fett i desserter og salt i mat. Jeg har bestilt rom med 3 senger, men rommet var dessverre ikke klar den første natta før vi skjekket inn midt på natta til hotellet. Hotellet har veldig fin beliggenhet i forhold til waterpark, strand og butikker rundt.
2
Tatiana
Aug 12, 2025
·
Stayed 5 nights
Really bad food
Really bad food
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AI-generated summary based on recent guest reviews
6
Sarah
4 weeks ago
·
Stayed 7 nights
The first day we got there, there was mould on the lamp shade. Not a small amount the full shade was covered and there was mould in the bathroom as well. When we complained we had to wait a few hours for the manager to approve our movement but then we were moved to a cleaner bathroom. The bed was smaller so we then had to complain again. Very frustrating for an anniversary but it was resolved. The beds were made each day but they weren’t changed even when they were a bit grubby despite having been there more than a few days at this point the sheet was only turned to the other side to hide the stain we had accidentally made. In regards to the staff half of them were helpful and couldn’t do enough for you but the other half were miserable as sin couldn’t even pop a smile. I have to say the drinks aren’t the usual all inclusive drinks they were actually strong and we got very drunk off them. Hotel entertainment was almost non existent. We did two activities the whole time we were there because that was all that was done as an avid lover of water polo I very much looked forward to playing but not a single day was this activity ever put out. The only thing we did was on the same day and that was water aerobics and darts at a sister hotel not even played in ours and that was it. The night time activity is the only one the hotel actually does and again this doesn’t take place at the hotel you have to go to the other hotel a bit further up and the staff there are just as bad
The first day we got there, there was mould on the lamp shade. Not a small amount the full shade was covered and there was mould in the bathroom as well. When we complained we had to wait a few hours for the manager to approve our movement but then we were moved to a cleaner bathroom. The bed was smaller so we then had to complain again. Very frustrating for an anniversary but it was resolved. The beds were made each day but they weren’t changed even when they were a bit grubby despite having been there more than a few days at this point the sheet was only turned to the other side to hide the stain we had accidentally made. In regards to the staff half of them were helpful and couldn’t do enough for you but the other half were miserable as sin couldn’t even pop a smile. I have to say the drinks aren’t the usual all inclusive drinks they were actually strong and we got very drunk off them. Hotel entertainment was almost non existent. We did two activities the whole time we were there because that was all that was done as an avid lover of water polo I very much looked forward to playing but not a single day was this activity ever put out. The only thing we did was on the same day and that was water aerobics and darts at a sister hotel not even played in ours and that was it. The night time activity is the only one the hotel actually does and again this doesn’t take place at the hotel you have to go to the other hotel a bit further up and the staff there are just as bad
4
Poly
Aug 10, 2026
·
Stayed 3 nights
We have stayed in Anastasia hotel 4 yesrs in a row now. Here are a few highlights regarding the hotel: 1) The food this year was generally better than previous years and some dishes were really quite nice by Greek standards being a Greek myself 2) Lunch and dinner a little chaotic and needs more seating and waiters to not take plate away if popped up to get something 3)Sun beds improved this year and more comfortable. 4) Room cleanliness OK.Need a change of towels for 3 night stay 5)Beds were awful.These really need changing as the springs were digging into me and I could not sleep. 6)The club next door had very loud music 3 nights in a row until 3 am and did not get much sleep.Stayed in lobby most of the last night as the music was too loud and had enoigh y the 3rd night. 7)Only provided with 3 hangers.Asked for more but not provided 8)Staff at dinner require to be more attentive and additional training required. 9)Would be really nice to have some evening entertainment occassionally. That being said, the Hotel still remains value for money and good for kids and location amazing. I would stay again. Many thanks
We have stayed in Anastasia hotel 4 yesrs in a row now. Here are a few highlights regarding the hotel: 1) The food this year was generally better than previous years and some dishes were really quite nice by Greek standards being a Greek myself 2) Lunch and dinner a little chaotic and needs more seating and waiters to not take plate away if popped up to get something 3)Sun beds improved this year and more comfortable. 4) Room cleanliness OK.Need a change of towels for 3 night stay 5)Beds were awful.These really need changing as the springs were digging into me and I could not sleep. 6)The club next door had very loud music 3 nights in a row until 3 am and did not get much sleep.Stayed in lobby most of the last night as the music was too loud and had enoigh y the 3rd night. 7)Only provided with 3 hangers.Asked for more but not provided 8)Staff at dinner require to be more attentive and additional training required. 9)Would be really nice to have some evening entertainment occassionally. That being said, the Hotel still remains value for money and good for kids and location amazing. I would stay again. Many thanks
8
joseph
Jul 7, 2026
·
Stayed 2 nights
Good location, Waterpark need renovation
Good location, Waterpark need renovation
8
joseph
Jun 30, 2026
·
Stayed 3 nights
Pool is nice, And the water park also But the hotel can be more clean and renovated
Pool is nice, And the water park also But the hotel can be more clean and renovated
10
Olena
May 24, 2026
·
Stayed 1 night
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Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 14:00 to 05:30
Before 12:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Anastasia Waterpark Beach Resort
Is parking available at the property?
Free self-parking is available on-site, although parking is limited.
Is breakfast offered at the hotel?
Breakfast is available, although specific details about the type and cost are not provided.
What are the check-in and check-out times?
Check-in is from 14:00 to 05:30, and check-out is at 12:00. Late check-out may be available for a fee, subject to availability.
What accessibility features are available for guests with disabilities?
The property has limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas.
What is the location of the hotel in relation to nearby attractions?
The hotel is located by the sea, within a 10-minute drive of Fig Tree Bay and Protaras Coastal Promenade. It is approximately 8.9 miles from Nissi Beach and 9.1 miles from Makronissos Beach.
Does the hotel have a swimming pool?
Yes, the property features both an indoor and outdoor pool, with the outdoor pool being seasonal. Specific operational hours are not provided.
Are children allowed at the hotel?
Children are welcome at the property, although specific age policies for free stays are not detailed.
What are the policies regarding extra beds and cribs?
The property offers family rooms, but specific details about the availability of extra beds or cribs, including costs and age applicability, are not provided.
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Prices for upcoming dates
October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-19: 163.33110897149658USD
- 2026-10-20: 94.53098930078124USD
- 2026-10-21: 106.00789807452392USD
- 2026-10-22: 120.84299697811889USD
- 2026-10-23: 105.48230072616578USD
- 2026-10-24: 105.22783487051392USD
- 2026-10-25: 94.5407659032898USD
- 2026-10-26: 94.83133921115112USD
- 2026-10-27: 105.85794161483764USD
- 2026-10-28: 105.71296342514037USD
- 2026-10-29: 103.33131964752197USD
- 2026-10-30: 123.22467502954102USD
- 2026-10-31: NO DATA
- 2026-11-01: 95.78245440103149USD
- 2026-11-02: 106.52711192694092USD
- 2026-11-03: NO DATA
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Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Late check-out is available for a fee (subject to availability)
- In-room safe fee: EUR 2.50 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Babysitting / Child Services
Room Service
Dry Cleaning
Activities
Swimming pool
Tennis Courts
Garden
Beach (Nearby)
Scuba Diving
Windsurfing
Karaoke
Billiards
Playground
Child Pool
Pool Indoor
Pool Outdoor
Live Music
Evening Entertainment
Outdoor Furniture
Pool (Seasonal Outdoor)
Table Tennis
Terrace
Water Park
Parking
Parking
Free Parking
Parking (Limited)
Parking Onsite
Services
Dry Cleaning
Babysitting / Child Services
Housekeeping
Banquet Facilities
Currency Exchange
Safe-Deposit Box
Bicycle Rental
Luggage Storage
Self Laundry
24-Hour Front Desk
Bingo
Concierge Services
General
Room Service
Restaurant
Non-Smoking Rooms
Barber/Beauty Shop
Breakfast in the Room
Family Room
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Internet
WiFi