Name: Boutique Urban Madrid Serrano
Address: Diego de León, 10, Castellana, Madrid, Spain, Madrid, Province Of Madrid, Spain
Rating: 6.95

Guest reviews

7

Pleasant

Based on 3,062 verified reviews

Who stays here?

Business

25%

Couple

38%

Family

10%

Group

18%

Solo

7%

What guests think

AI-generated summary based on recent guest reviews

At Boutique Urban Madrid Serrano, travelers consistently praise the convenient Salamanca location near metro stops, the U.S. embassy, and many restaurants, but report a very basic stay marked by noise from the street or neighboring rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

6

Maria Neus

2 weeks ago

·

Stayed 1 night

It was a good place to stay in for a quick trip.

4

Amelia

4 weeks ago

·

Stayed 5 nights

The place was decent and clean. The persons nice, and the little kitchen worked fine. The worst part are the glass windows that are not good quality and let the wind and all the noise of the (busy) street to enter the room like it was opened. And belows there is a restaraunt that can be noisy. The matress was also bad quality. They should change the matress and the window in order tonorovide good rest, otherwise it is difficult to sleep

10

Amaury

14 Dec 2025

·

Stayed 2 nights

Spotless

6

BERNAL ALBERTO

1 Dec 2025

·

Stayed 1 night

The property is well located, the room is small but convenient. The shower area is much smaller than expected. The climate control was completely ruined and the wiring a hazard. The walls dirty and curtains misplaced. The staff courteously available. My advise is urgent renovation, other than that is a convenient executive choice

6

Juan

30 Nov 2025

·

Stayed 3 nights

The kitchen was not equipped with the necessary utensils , no water glass.Also did not have soap or something to clean the dishes.. fry pan and not utensil. Normally you get them even for 2 or 4 days.

Diego de León, 10, Castellana, Madrid, Spain

Location

Located in Madrid (Salamanca), this aparthotel is steps from Paseo de la Castellana and a 3-minute drive from Bernabéu Stadium. This aparthotel is 1.5 mi (2.5 km) from Gran Via and 1.9 mi (3.1 km) from National Prado Museum.

Paseo de la Castellana(0.1 Miles)

Golden Mile(0.1 Miles)

U.S. Embassy(0.1 Miles)

ABC Serrano(0.3 Miles)

El Corte Inglés(0.6 Miles)

Azca Financial District(0.7 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 23:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Parking is available at the property. It is on-site and uncovered. No reservation is required, and the cost details are not specified.

Check-in is from 14:00 to 23:00, and check-out is at 12:00. Early check-in and late check-out may be available for an additional fee, and arrangements should be made in advance.

The property is located in Madrid's Salamanca district, steps from Paseo de la Castellana and a 3-minute drive from Bernabéu Stadium. It is 1.5 miles from Gran Via and 1.9 miles from the National Prado Museum.

One child aged 2 years or younger stays free when occupying the parent or guardian's room, using existing bedding.

Boutique Urban Madrid Serrano

Amenities

Property description