Is parking available at the hotel?

Yes, free parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is offered at approximately MYR 40 per person. Breakfast is served for guests booked in breakfast included rate plans for up to 2 adults sharing a guestroom.

What are the check-in and check-out times?

Check-in is from 15:00 to 12:00, and check-out is until 12:00. Early or late check-in/check-out may be available upon request, and additional charges may apply.

What accessibility features are available for guests with disabilities?

The hotel offers step-free entrances, wheelchair-accessible facilities, including the registration desk, public areas, and rooms. Elevators are available for easy access.

Where is the hotel located in relation to key attractions?

The hotel is centrally located on Jalan Syed Abdul Aziz, approximately 0.9 miles (1.5 km) from Mahkota Parade shopping mall and around 1.2 miles (2 km) from UNESCO World Heritage Sites of Melaka. Nearby attractions include Jonker Street Night Market and A Famosa fortress.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool with city views, operational year-round.

Holiday Inn Melaka: Luxury Stay in Malacca

Average nightly price at Holiday Inn Melaka by IHG by month, last 12 months (USD)
Month	Average price
January	$85
February	$93
March	$83
April	$88
May	$90
June	$87
July	$90
August	$87
September	$83
October	$87
November	$90
December	$91

What guests think

At Holiday Inn Melaka by IHG, travellers praise friendly, helpful staff and a convenient base near malls and the old town, though crossing the busy road is tricky and night-time noise from nearby venues affects some sea or highway-facing rooms.

Facilities draw praise for the infinity pool, spa and useful shuttle, with a few notes about limited pool seating and occasional lift faults. Cleanliness is often rated high, but some guests noticed musty odors and inconsistent housekeeping, including a few reports of pests or dusty vents. Breakfast and dining range from excellent and varied to understocked or slow, so expect friendly service and comfort with some aging touches and possible noise depending on room location.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests highlight the infinity pool, spa and the convenient shuttle; gym and parking are appreciated, and families like the kids pool. Some mention limited pool seating and occasional lift faults.

Related guest reviews

10

Terence

Mar 6, 2023

·

Stayed 1 night

Hotel is just located near to the mall n night market for food n can experience the Jonker street if you walk a bit further. The staff at the reception is pleasant n helpful. Check in n check out is at ease. The swimming pool is nice with viewing to the sea. Gym is clean n fill with essential equipment for workout. Car park n the hotel lobby is easily accessible.

10

luiz alberto

Oct 26, 2025

·

Stayed 2 nights

Foi top o spa! Tudo muito bom e confortável!

10

Lutz

Mar 24, 2024

·

Stayed 2 nights

Das Personal war sehr freundlich und nett. Das Früchstück außergewöhnlich umfangreich. Leider wurde zu unserer Zeit gerade der Pool erneuert. Das zeigt aber auch, das die Hotelleitung sehr bemüht ist das Niveau der Ausstattung hoch zu halten.

8

mohammed

Mar 4, 2023

·

Stayed 3 nights

its a nice hotel very central..only issue is busy rd to cross to get to shopping mall they do run free shuttle service to main tourist site

10

Sara

Apr 23, 2025

·

Stayed 1 night

the rooms are large with a beautiful panoramic view and a modern bathroom. you are provided with everything you need: hairdryer, bathroom set, slippers, bathrobe etc. the infinity pool is beautiful but overlooks a very "bare" area. friendly and knowledgeable staff. the breakfast is one of the best I have ever had for someone like me who travels a lot, an exceptional variety and quality. fairly central location, shame about the difficulty of crossing the motorway by foot. excellent taxi service and food delivery with the "GRAB" app

8

Jingyi

Mar 5, 2025

·

Stayed 1 night

Quite an old property. Hence didn’t impressed me much. The rooms has an old musky smell like any other hotels which were old. One of the lift was faulty when we were there, but no signs were put up. We waited long time to get to our rooms during peak hour. The hotel staff were helpful and kind when we asked questions. I liked that the hotel employed staff with disabilities, giving them a chance to be more independent.

6

Andrew

Mar 8, 2024

·

Stayed 2 nights

The hotel is fairly well located a short walk from the historic centre. The pool itself was nice but there were only 2 umbrellas and around 8 loungers - almost all of which were broken in some way or other. Breakfast fine and reception staff helpful, but little more than a dated 3.5 star experience.

10

Sudheesh

Dec 8, 2024

·

Stayed 3 nights

The hotel is at a walkable distance from Mahkota Parade. They also have shuttle bus services to some of the attractions every two hours. The Maritime museum and river cruise is also a 15min walk away. The room was ready before 3pm so we could check in before heading out for lunch. The room was clean and child friendly. The staff at the reception were always polite and helpful, especially Thivashri. The hotel had maps to explain how we could walk to the mall across avoiding the highway. Thivashri also wrote down recommendations of some restaurants for us to try local cuisine. Housekeeping and room service took very long to respond but my children enjoyed the Fish and Chips very much. There was a children's swimming pool and bath robes provided for the children. They swam every day. I would definitely go back there.

10

Serene

Mar 5, 2024

·

Stayed 2 nights

The staff at the service counter are very friendly and the feeder bus driver is very nice and helpful

10

Kylie

Dec 20, 2024

·

Stayed 1 night

So relaxing lying beside infinity pool looking out to the sea.

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Cleanliness

Many reviews describe clean, well maintained rooms, but others mention musty smells, less-than-bright linens, and uneven housekeeping. A few reports cite pests or dusty air vents.

Related guest reviews

6

yuka

Jan 3, 2025

·

Stayed 1 night

目の前にあるナイトクラブの騒音（重低音）が睡眠を妨げます。ホテルのせいではないですが、音に敏感な方は宿泊先を再検討したほうが良いです。耳栓は必須。また、部屋は広く清掃も行き届いていましたがカビ臭いことが気になりました…。眺望はよく、水上モスクも見えました。

8

Grace

Jul 4, 2025

·

Stayed 2 nights

Staff very friendly and helpful. Towels are not as white as the floor mat.

6

Lim

Jun 26, 2024

·

Stayed 2 nights

average. room smell l don't like.bed have bugs. very itchy

10

ALEX

Jun 11, 2024

·

Stayed 1 night

The hotel is new and clean. Room is spacious and clean. The hotel is located in the heart of the Melaka, walking distance to Dutch House, Jonker street and major attraction. The breakfast is sumptuous and with variety of choices. Highly recommended !!!

10

KAIEN

Sep 1, 2025

·

Stayed 1 night

清潔さがとても良かった

2

MEI YAN

Dec 1, 2023

·

Stayed 2 nights

First time staying at this hotel for 2 nights and we will never ever come back again because we got bedbugs bite after staying here. It mean that the room is not clean especially the bed and the carpet floor.The TV signal is also very bad, all the channels totally cannot see. The shuttle service is also not punctual. We waited at the Dataran Pahlawan Mall for almost 30 minutes until we called the Hotel then only they came to fetch us. The variety of breakfast is also limited and not tasty. Overall it's bad experience for our stay at Holiday Inn Melaka Hotel.

4

Amanina

Dec 21, 2023

·

Stayed 1 night

A dated establishment. Power points are not working. Air vents are dirty and dusty that I got allergic to dust. Decor are outdated.

6

Chee Kiang

May 28, 2024

·

Stayed 4 nights

We are 3 pax room. But the items provide only for 2. Each time we need to call for extra set. For instead we called for 1 more towel, toothbrush and shaver. End up only 1 shaver send up. Then ask where is the towel and toothbrush n then only towel send up. I don't think toilet is been washed during my whole 4 night as the hair in the toilet are just stack up there Then the day on my check in. As a guest I did not even have a car park lot due to whatever event. But shouldn't there is some slots reserved for guests like us already so tired after long day drive.

8

Mavis

Jan 21, 2025

·

Stayed 2 nights

Property was ocean view but did not have an ocean access😢the room was well appointed and clean . Bedding was great ! The infinity pool was also lovely . The hallway on our floor had a very musty smell but we easily overlooked that .

10

Alvin

Dec 21, 2025

·

Stayed 4 nights

Room was clean and well maintained. Staff was excellent and responsive. Very friendly too.

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Rooms

Rooms are spacious with good sea or city views, but decor feels dated in places. Several guests report poor soundproofing and external music at night, plus occasional maintenance issues like weak AC, low water pressure, or faulty in-room equipment.

Related guest reviews

6

yuka

Jan 3, 2025

·

Stayed 1 night

目の前にあるナイトクラブの騒音（重低音）が睡眠を妨げます。ホテルのせいではないですが、音に敏感な方は宿泊先を再検討したほうが良いです。耳栓は必須。また、部屋は広く清掃も行き届いていましたがカビ臭いことが気になりました…。眺望はよく、水上モスクも見えました。

8

Rakesh

Jun 8, 2024

·

Stayed 2 nights

The condition of the bathroom can be improved. They seem to be quite old and have not been renovated.

4

Sai

Jun 4, 2025

·

Stayed 3 nights

A positive for this hotel is that the location is great if you will frequent the nearby market. However, the room is dated; one of the rooms we booked had a broken telephone, so it would pick up but you couldn’t hear the other side. The water temperature in the shower was hit or miss at times and inconsistent. The fridge didn’t work, and the air con was weak. The choice of shower gel and soap is parsley-flavoured/scented, which I didn’t particularly like, but this is subjective. There was one particular Chinese staff member who was incredibly helpful, and helped us understand parking rules in Malaysia.

8

ST

Jul 8, 2024

·

Stayed 1 night

It's an old hotel (formally known as Casa Maya) Considering an old hotel, it's being pretty well kept and clean. The room is spacious but the set-back is the water pressure in the shower is very low.

10

Sara

Apr 23, 2025

·

Stayed 1 night

the rooms are large with a beautiful panoramic view and a modern bathroom. you are provided with everything you need: hairdryer, bathroom set, slippers, bathrobe etc. the infinity pool is beautiful but overlooks a very "bare" area. friendly and knowledgeable staff. the breakfast is one of the best I have ever had for someone like me who travels a lot, an exceptional variety and quality. fairly central location, shame about the difficulty of crossing the motorway by foot. excellent taxi service and food delivery with the "GRAB" app

8

Andrew Zhenggong

Mar 3, 2025

·

Stayed 1 night

A decent hotel with a nice view of the city of Melaka or sea view of the strait of Malacca. The only problem is the annoying dancing music till after midnight.

8

Hwee Khim

Nov 2, 2024

·

Stayed 3 nights

The hotel is dated and renovation works seems to be ongoing. Can hear hammering sounds in the daytime throughout our stay. Rooms are bad soundproofing, can hear next door guests talking. Heavy bass from nearby disco can also be heard from 9.30-10pm onwards(our room is seaview facing), not nice if you are light sleeper. Breakfast varieties are ok with enough sitting area. WiFi is very good. Shopping malls are just opposite the hotel with roads in between, which can be quite tricky to cross safely.

8

Paul

Dec 26, 2025

·

Stayed 4 nights

Long queue at the egg and prata stations for breakfast. Room facing the highway is noisy even at L14.

6

Sony

Feb 10, 2025

·

Stayed 5 nights

Sound proofing needs major improvement. Our room was sea facing and also facing a pub/bar call Jetty. We can hear loud thumping music every night for 5 nights from 10.30pm till 3.30am. Not only that, we can hear our neighbours next door and all along the same floor opening and closing doors and people talking. If someone is sensitive to noise, this hotel is not for you.

6

Ramesh Singh Hakam

May 1, 2024

·

Stayed 2 nights

Overall the property is good but you must take the seaview as the rooms with city view are not quite - cooling fans noise and vibration

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Service

Service is frequently praised as friendly, helpful and accommodating, with smooth early check in and problem resolution for many stays. Some guests faced slow responses, check in delays, or miscommunication.

Related guest reviews

10

Kamaljit

Sep 29, 2024

·

Stayed 2 nights

We had requested an early check in and the hotel staff was kind enough to assist as we had kids. Due to an issue with our kids suite room, they had upgraded us to another suite with all the kids bed set up. The room service was gd. Personnel were more than happy to assist. We had left things behind and the hotel manged to find and assist us to bring it to us. Lounge access was good however the timings were not stated for what time the food will be unavailable. Overall really good hotel with the breakfast readily available. Highly recommend this hotel for your stay in malacca

10

Lucy

Aug 14, 2024

·

Stayed 2 nights

Great property. Felt like luxury after other hotels in Malaysia. All staff were so kind and helpful. We'd mistakenly only booked one room but they put foldable beds for our children for free. Breakfast was excellent. Great access to Malaka. Street food was awesome. We ate at Wild Coriander and had a stunning meal. Thank you Holiday Inn

8

Hilary

Sep 3, 2024

·

Stayed 2 nights

We had a lovely stay in Melaka and everything was great at the hotel apart from we have not received the refund we are due. There was a payment taken instead of it being held as a pending amount and when I asked about this at check out I was told I would definitely receive the refund however I have not after 2 weeks. I have e-mailed the hotel but not received a response. I think this is most likely unusual but very disappointing. I am hoping through this message someone at the hotel will sort out the refund.

10

Ana Loella Cuenca

Jul 20, 2024

·

Stayed 2 nights

Our best hotel stay in our entire trip. The check in counter lady ( sorry I forgot her name) was wonderful offering us an extra bed to set up and even reminding us of breakfast options for a good price. Will return next time with the whole family.

10

Sudheesh

Dec 8, 2024

·

Stayed 3 nights

The hotel is at a walkable distance from Mahkota Parade. They also have shuttle bus services to some of the attractions every two hours. The Maritime museum and river cruise is also a 15min walk away. The room was ready before 3pm so we could check in before heading out for lunch. The room was clean and child friendly. The staff at the reception were always polite and helpful, especially Thivashri. The hotel had maps to explain how we could walk to the mall across avoiding the highway. Thivashri also wrote down recommendations of some restaurants for us to try local cuisine. Housekeeping and room service took very long to respond but my children enjoyed the Fish and Chips very much. There was a children's swimming pool and bath robes provided for the children. They swam every day. I would definitely go back there.

10

Jing

Sep 24, 2025

·

Stayed 1 night

Location, exercise stuff very friendly

4

Annabel

Jan 3, 2025

·

Stayed 1 night

Staff were not attentive and helpful to clients needs. Did not send luggage up to room despite calling them to request. Was told it was being sent up, but when we got to the lobby, our bags were still unattended.

10

HO HUAT

Jul 31, 2023

·

Stayed 1 night

Great service by staff

10

Serene

Mar 5, 2024

·

Stayed 2 nights

The staff at the service counter are very friendly and the feeder bus driver is very nice and helpful

10

Alvin

Dec 21, 2025

·

Stayed 4 nights

Room was clean and well maintained. Staff was excellent and responsive. Very friendly too.

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AI-generated summary based on recent guest reviews

Location

Convenient for malls and sights, generally walkable to the old town, and supported by a shuttle. Crossing the busy road can be tricky, and some sea facing rooms pick up noise from nearby venues.

Related guest reviews

8

Ai Whi

Apr 1, 2024

·

Stayed 1 night

The property was located across a very busy road and away from established restaurants and cafes. It's a distance to walk to traffic junction for safe cross.

8

Veronica

Dec 9, 2025

·

Stayed 1 night

Did not have breakfast 1 nite stay. Convenient n serene location

10

Sarjune

Feb 25, 2024

·

Stayed 2 nights

A great place to stay but it is bit away from the more hip hotels such as Shore and The Pines, so you need to have a car and be prepared to travel about 10-15 min to places like Jonker Walk, Museum, and eateries.

8

mohammed

Mar 4, 2023

·

Stayed 3 nights

its a nice hotel very central..only issue is busy rd to cross to get to shopping mall they do run free shuttle service to main tourist site

8

SITI KHADIJAH

Aug 31, 2025

·

Stayed 2 nights

Safe & convenient

10

Seong Won

Jun 3, 2025

·

Stayed 4 nights

I enjoyed my staying at Melaka Holiday Inn with kind staff and great food..The location is excellent that I could walk around most of old town. Thanks.Jiny and Jason.

8

YUNFANG

Jun 19, 2025

·

Stayed 2 nights

It has a nice sea view, close to shopping and tourist spots

10

Sudheesh

Dec 8, 2024

·

Stayed 3 nights

The hotel is at a walkable distance from Mahkota Parade. They also have shuttle bus services to some of the attractions every two hours. The Maritime museum and river cruise is also a 15min walk away. The room was ready before 3pm so we could check in before heading out for lunch. The room was clean and child friendly. The staff at the reception were always polite and helpful, especially Thivashri. The hotel had maps to explain how we could walk to the mall across avoiding the highway. Thivashri also wrote down recommendations of some restaurants for us to try local cuisine. Housekeeping and room service took very long to respond but my children enjoyed the Fish and Chips very much. There was a children's swimming pool and bath robes provided for the children. They swam every day. I would definitely go back there.

10

Ivan

Oct 27, 2024

·

Stayed 1 night

Good location and is convenient to move around.

8

Kin Leung Tony

Aug 19, 2025

·

Stayed 2 nights

除咗酒店過馬路比較危險此問題之外，其他嘅都係很好嘅住宿體驗，值得推薦！

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Dining

Breakfast feedback is mixed: many found it excellent and varied, while others noted limited items, long waits at live stations, and slow replenishment. The on site Italian restaurant and attentive restaurant staff receive praise.

Related guest reviews

6

Patrick

Apr 4, 2023

·

Stayed 3 nights

Quality of food

10

SIVA UTHIRASWAN

Nov 18, 2024

·

Stayed 1 night

A great place to stay n relax. Good buffet breakfast

10

Sara

Apr 23, 2025

·

Stayed 1 night

the rooms are large with a beautiful panoramic view and a modern bathroom. you are provided with everything you need: hairdryer, bathroom set, slippers, bathrobe etc. the infinity pool is beautiful but overlooks a very "bare" area. friendly and knowledgeable staff. the breakfast is one of the best I have ever had for someone like me who travels a lot, an exceptional variety and quality. fairly central location, shame about the difficulty of crossing the motorway by foot. excellent taxi service and food delivery with the "GRAB" app

8

Paul

Dec 26, 2025

·

Stayed 4 nights

Long queue at the egg and prata stations for breakfast. Room facing the highway is noisy even at L14.

10

ALEX

Jun 11, 2024

·

Stayed 1 night

The hotel is new and clean. Room is spacious and clean. The hotel is located in the heart of the Melaka, walking distance to Dutch House, Jonker street and major attraction. The breakfast is sumptuous and with variety of choices. Highly recommended !!!

8

Wei Wen

Jan 29, 2023

·

Stayed 3 nights

Due to my mum’s health, we spent our 3 night stay mostly at the hotel and it’s restaurants. We were delighted with the restaurant’s staff service especially Syafinas and Khairu. They were friendly and attentive. The food was excellent too. The room however has a musky smell and dated. Overall it’s a wonderful stay for us.

10

Lavlinder

May 23, 2023

·

Stayed 2 nights

Excellent hotel! We had the Kid's Suite and it was perfect. Italian restaurant was also good. Breakfast was good with a variety of foods.

8

Justin

Mar 16, 2023

·

Stayed 3 nights

Stay was good. Nice hotel, clean, comfortable room, friendly staff. Walking distance to malls. But the breakfast needs much improvement. Limited choice, and food doesn’t get replenish promptly.

8

Simon

Oct 26, 2024

·

Stayed 1 night

All good. But perhaps need a little bit of refurbish now to get up to competition. Food spreads on breakfast buffet can be better.

8

SWEE TECK HYACINTH

Jul 22, 2023

·

Stayed 1 night

Went down for breakfast at 0700. Roti prata was not ready. Waited till 0800. Still not ready. There were quite a few guest waiting. Could not wait any longer as we had to depart. If not for this the rest of my stay was very nice

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Holiday Inn Melaka by IHG

Prices for Holiday Inn Melaka by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, City View

Suite (Kids)

Standard Room, 2 Twin Beds, Sea View

Standard Room, Multiple Beds, City View

Standard Room, 2 Twin Beds, Club , Sea View

Suite, 1 King Bed, Sea View

Standard Room, 2 Twin Beds, City View

Suite, 1 King Bed, City View

Standard Room

Presidential Suite

Standard Room, 1 King Bed, Sea View

Standard Room, 2 Twin Beds, Club , City View

Standard Room, 1 King Bed, Club , City View

Guest reviews of Holiday Inn Melaka by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Melaka by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $104	17 $91
18 $83	19 $93	20 $87	21	22	23	24
25	26 $87	27	28	29	30	31