The Ritz-Carlton, Mexico City
1500 US$
/ noche
Promedio para noviembre
Precios para The Ritz-Carlton, Mexico City
Selecciona fechas para ver precios y disponibilidad
1500 US$
/ noche
Promedio para noviembre
Precios medios mensuales
En The Ritz-Carlton, Mexico City, los precios por noche son de 843 US$ de media en el mes más barato (agosto) y de 1510 US$ en el mes más caro (junio), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 1048 US$ |
| febrero | 1273 US$ |
| marzo | 1220 US$ |
| abril | 1344 US$ |
| mayo | 1056 US$ |
| junio | 1510 US$ |
| julio | 942 US$ |
| agosto | 843 US$ |
| septiembre | 1328 US$ |
| octubre | 1178 US$ |
| noviembre | 1500 US$ |
| diciembre | 1126 US$ |
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nov · 1500 US$
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Más caro: junio (aprox. 1510 US$)
Más barato: agosto (aprox. 843 US$)
Acerca de esta propiedad
Para un relax sin igual, nada como una visita al spa, que ofrece masajes. La diversión está asegurada en este alojamiento, que ofrece una piscina cubierta y gimnasio. Otros servicios de este hotel incluyen conexión a Internet wifi gratis, a...
Servicios
Para un relax sin igual, nada como una visita al spa, que ofrece masajes. La diversión está asegurada en este alojamiento, que ofrece una piscina cubierta y gimnasio. Otros servicios de este hotel incluyen conexión a Internet wifi gratis, asistencia turística (adquisición de entradas) y un salón de eventos.
Servicios empresariales
Tendrás tintorería, un servicio de recepción las 24 horas y una lavandería a tu disposición.
Comida
The Ritz-Carlton, Mexico City sirve deliciosas comidas en Samos Sabores Míos. Qué mejor forma de acabar el día que con una bebida en el bar o lounge. El desayuno a la carta, con un coste adicional, se ofrece de lunes a viernes de 07:00 a 11:30, mientras que los fines de semana el horario es de 07:00 a 12:30.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 153 habitaciones con aire acondicionado, minibar y televisión LCD. Descansa como nunca en tu cama con ropa de cama de alta calidad o en el sofá cama disponible en todas las habitaciones. Mantén el contacto con los tuyos gracias a la la conexión wifi gratis. El cuarto de baño está provisto de bañera o ducha, cabezal de ducha tipo lluvia y artículos de higiene personal gratuitos.
Ubicación
The Ritz-Carlton, Mexico City se encuentra en Reforma (Ciudad de México), a 3 min a pie de Paseo de la Reforma y a 12 min de Monumento El Ángel de la Independencia. Además, este hotel para familias se encuentra a 3,3 km de Auditorio Nacional y a 5,3 km de World Trade Center Ciudad de México.
Qué hay cerca
Torre Mayor(0.1 millas)
Paseo de la Reforma(0.1 millas)
Parque Chapultepec(0.2 millas)
Fuente de la Diana Cazadora(0.3 millas)
Monumento a los Niños Héroes(0.5 millas)
Monumento El Ángel de la Independencia(0.6 millas)
Avenida Presidente Masaryk(0.7 millas)
Parque España(0.8 millas)
Museo Nacional de Antropología(0.8 millas)
Fuente de Cibeles(0.9 millas)
Parque Zoológico de Chapultepec(0.9 millas)
Parque México(1 millas)
Glorieta de los Insurgentes(1 millas)
Castillo de Chapultepec(1 millas)
Avenida Insurgentes(1.1 millas)
Aeropuerto internacional Benito Juárez (MEX)(9.4 millas)
Santa Lucía, México (NLU-Felipe Ángeles Intl.)(26.6 millas)
Toluca, Estado de México (TLC-Aeropuerto Internacional de Toluca)(34.5 millas)
Restaurante
Piscina
Habitaciones para no fumadores
Servicio de habitaciones
Servicio de aparcacoches
Servicio de tintorería
Ubicación
Avenida Paseo de la Reforma 509, Cuauhtemoc, Colonia Cuauhtémoc, Ciudad de México, México
Torre Mayor (0.1 millas)
Paseo de la Reforma (0.1 millas)
Parque Chapultepec (0.2 millas)
Fuente de la Diana Cazadora (0.3 millas)
Monumento a los Niños Héroes (0.5 millas)
Monumento El Ángel de la Independencia (0.6 millas)
Opciones de habitación
7
Suite junior, 1 cama de matrimonio grande, vistas al parque (Terrace)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
710 ft²
Zona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
12
Suite Club, 1 cama de matrimonio grande
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
Aire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
9
Suite junior, 2 camas de matrimonio, vistas al parque (Corner, Terrace)
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 3
474 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
9
Habitación Deluxe, 1 cama de matrimonio grande, vistas al parque (Park View)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
431 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
8
Suite de lujo, 1 cama de matrimonio grande, vistas al parque
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
Aire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
7
Habitación Deluxe, 1 cama de matrimonio grande, vistas a la ciudad (City View)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
431 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
5
Habitación Deluxe, 2 camas de matrimonio, vistas al parque (Terrace)
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 3
441 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
6
Habitación Deluxe, 2 camas de matrimonio, vistas a la ciudad (Corner)
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 3
592 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
7
Suite Royal, 1 cama de matrimonio grande, vistas al parque
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
Aire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
8
Habitación Deluxe, 1 cama de matrimonio grande, vistas a la ciudad (Corner)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
516 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
7
Habitación Deluxe, 1 cama de matrimonio grande, vistas al parque (Terrace)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
409 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
8
Habitación Deluxe, 2 camas de matrimonio (Park View)
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 3
441 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
6
Suite junior, 1 cama de matrimonio grande, vistas al parque (Corner)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
Aire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
6
Suite ejecutiva, 1 cama de matrimonio grande, vistas a la ciudad (City View)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
431 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
4
Habitación Deluxe, 2 camas de matrimonio, vistas a la ciudad (City View)
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 3
473 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
Reseñas de los huéspedes sobre The Ritz-Carlton, Mexico City
9.1
Genial
Basado en 297 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Las reseñas de The Ritz-Carlton, Mexico City destacan las impresionantes vistas a la ciudad y al parque y su ubicación céntrica, aunque señalan la recurrente complejidad de los ascensores y problemas ocasionales de mantenimiento o ruido; en general, las estancias se perciben como lujosas, con instalaciones muy populares como el spa, la piscina y el salón.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
Las reseñas de The Ritz-Carlton, Mexico City destacan las impresionantes vistas a la ciudad y al parque y su ubicación céntrica, aunque señalan la recurrente complejidad de los ascensores y problemas ocasionales de mantenimiento o ruido; en general, las estancias se perciben como lujosas, con instalaciones muy populares como el spa, la piscina y el salón.
El servicio es ampliamente elogiado por ser cálido y atento. Las habitaciones son modernas y cómodas, aunque algunos huéspedes mencionan distribuciones poco prácticas o problemas con el aire acondicionado o el agua caliente. La comida y la bebida son generalmente de alta calidad, aunque las opciones en el hotel pueden parecer limitadas y el servicio de desayuno puede ser lento, con precios a veces elevados. Ideal para viajeros que priorizan el lujo sobre la facilidad de desplazamiento interno.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Las instalaciones de lujo incluyen un gimnasio bien equipado, spa, piscina, club lounge y un bar en las plantas altas con vistas. Sin embargo, son quejas recurrentes la logística de los ascensores (que requiere múltiples trasbordos), los cortes ocasionales y el acceso incómodo a algunas instalaciones.
Reseñas de huéspedes relacionadas
4
Alvaro
15 feb 2022
·
Se alojó 2 noches
Me quede encerrado en el elevador por 20 mins, fue muy mala experiencia
Me quede encerrado en el elevador por 20 mins, fue muy mala experiencia
10
Pedro Wilfedo
3 ago 2025
·
Se alojó 5 noches
It was a great experience to be at Ritz-Carlton-Mexico, Good restaurant with a nice view of the city, great bar with good service. Excellent bed. We were impressed with the services all around. Definitely, we will go back. Thank you to the personal at the hotel.
It was a great experience to be at Ritz-Carlton-Mexico, Good restaurant with a nice view of the city, great bar with good service. Excellent bed. We were impressed with the services all around. Definitely, we will go back. Thank you to the personal at the hotel.
10
Alberto
24 abr 2025
·
Se alojó 1 noche
Muy moderno diseño aunque algo incómodo al tener que tomar hasta 4 ascensores diferentes para moverse por el hotel.
Muy moderno diseño aunque algo incómodo al tener que tomar hasta 4 ascensores diferentes para moverse por el hotel.
10
Oxana
8 sept 2025
·
Se alojó 1 noche
Simply excellent and what’s expected. One of the best hotels in Mexico City with the best unobstructed view. From the moment I arrived, this property exceeded every expectation. The panoramic views of the city are absolutely breathtaking and truly unmatched - you feel like you’re on top of the world. The sauna and the steamroom were a perfect retreat after exploring the bustling city, offering a serene space to unwind and recharge. The coffee service was exceptional - rich, perfectly brewed, and served with the attention to detail you’d expect from The Ritz. The tequila tasting was an absolute highlight of my stay. The selection was curated beautifully, and the experience was both educational and thoroughly enjoyable. It’s clear they take pride in showcasing Mexico’s finest spirits. Every amenity was thoughtfully designed and impeccably maintained. The staff’s attention to detail was remarkable, and their genuine hospitality made the entire experience feel effortless and luxurious. I got a private room for my work meeting and it was perfectly private. This is hospitality at its finest - sophisticated yet warm, grand yet personal. If you’re looking for an unforgettable stay in Mexico City with world-class service, stunning views, and exceptional amenities, look no further. This hotel sets the gold standard for luxury hospitality in the city. I can’t wait to return.
Simply excellent and what’s expected. One of the best hotels in Mexico City with the best unobstructed view. From the moment I arrived, this property exceeded every expectation. The panoramic views of the city are absolutely breathtaking and truly unmatched - you feel like you’re on top of the world. The sauna and the steamroom were a perfect retreat after exploring the bustling city, offering a serene space to unwind and recharge. The coffee service was exceptional - rich, perfectly brewed, and served with the attention to detail you’d expect from The Ritz. The tequila tasting was an absolute highlight of my stay. The selection was curated beautifully, and the experience was both educational and thoroughly enjoyable. It’s clear they take pride in showcasing Mexico’s finest spirits. Every amenity was thoughtfully designed and impeccably maintained. The staff’s attention to detail was remarkable, and their genuine hospitality made the entire experience feel effortless and luxurious. I got a private room for my work meeting and it was perfectly private. This is hospitality at its finest - sophisticated yet warm, grand yet personal. If you’re looking for an unforgettable stay in Mexico City with world-class service, stunning views, and exceptional amenities, look no further. This hotel sets the gold standard for luxury hospitality in the city. I can’t wait to return.
8
LUIS
1 ago 2022
·
Se alojó 1 noche
LAS HABITACIONES CON VISTA Y TERRAZA AL CASTILLO DE CHAPULTEPEC SON EXCELENTES, AL IGUAL QUE EN EL RESTAURANTE Y BAR SAMOS (Muy recomendable). Solo hay un solo restaurante en el hotel (Samos) tanto para desayuno, comida y cena. Para cenar, uno desearía algo más formal como en otros Ritz C. La atención es excelente, pero la cocina lenta, particularmente en el desayuno (deberían tener buffet, en lugar de servicio a la carta). Al ser un inmueble de usos mixtos, la movilidad de elevadores es incomoda y por momentos los mismos son insuficientes. El acceso al Spa (la alberca mixta, es muy agradable), gimnasio y Lounge es incomoda por requerir traslado de dos elevadores y paso por áreas comunes del edificio. Las facilidades de los baños, sauna y vapor en el Spa, son limitados para el tamaño del hotel. Servicio de excelencia y precios acordes a RC.
LAS HABITACIONES CON VISTA Y TERRAZA AL CASTILLO DE CHAPULTEPEC SON EXCELENTES, AL IGUAL QUE EN EL RESTAURANTE Y BAR SAMOS (Muy recomendable). Solo hay un solo restaurante en el hotel (Samos) tanto para desayuno, comida y cena. Para cenar, uno desearía algo más formal como en otros Ritz C. La atención es excelente, pero la cocina lenta, particularmente en el desayuno (deberían tener buffet, en lugar de servicio a la carta). Al ser un inmueble de usos mixtos, la movilidad de elevadores es incomoda y por momentos los mismos son insuficientes. El acceso al Spa (la alberca mixta, es muy agradable), gimnasio y Lounge es incomoda por requerir traslado de dos elevadores y paso por áreas comunes del edificio. Las facilidades de los baños, sauna y vapor en el Spa, son limitados para el tamaño del hotel. Servicio de excelencia y precios acordes a RC.
8
Jamie
16 ene 2026
·
Se alojó 7 noches
The hotel was magnificent and extremely clean. Awesome location in central CDMX. The Club Lounge was good, but with a lower number of guests using it, I think some of the food may have been scaled back. That being said, the Club Lounge food was very good, with the various soups being some of the best that we have ever had! Barbara and Sofia in the Club Lounge are a real asset to the hotel and company. They provided service much above of what we were expecting.Housekeeping for our room was also excllent! Gym is very well equipped for a hotel gym, and very clean. Downfall for the week-long trip was the elevator situation. One of the two elevators going to the motor lobby, club lounge, and the 38th floor (Reforma bar and to transfer to the elevators to the rooms) was down the whole time, with the sole elevator also having repairs done.It made for a few lengthy waits (5+ mins).
The hotel was magnificent and extremely clean. Awesome location in central CDMX. The Club Lounge was good, but with a lower number of guests using it, I think some of the food may have been scaled back. That being said, the Club Lounge food was very good, with the various soups being some of the best that we have ever had! Barbara and Sofia in the Club Lounge are a real asset to the hotel and company. They provided service much above of what we were expecting.Housekeeping for our room was also excllent! Gym is very well equipped for a hotel gym, and very clean. Downfall for the week-long trip was the elevator situation. One of the two elevators going to the motor lobby, club lounge, and the 38th floor (Reforma bar and to transfer to the elevators to the rooms) was down the whole time, with the sole elevator also having repairs done.It made for a few lengthy waits (5+ mins).
10
Estefany
7 may 2024
·
Se alojó 6 noches
Directly across the street from Chapultepec Park, views from my room were amazing! Staff were extremely helpful and kind. The hotel is very modern and doesn’t have much of a lounge/common area to hang out- except the bar in restaurant.
Directly across the street from Chapultepec Park, views from my room were amazing! Staff were extremely helpful and kind. The hotel is very modern and doesn’t have much of a lounge/common area to hang out- except the bar in restaurant.
10
Mona
25 nov 2024
·
Se alojó 4 noches
The staff was incredible at this property, as were the rooms and the views. The bar on the 38th floor had a great vibe and views as well. My only "complaint" was the design of the rooms in that the lighting wasn\'t bright enough, and there was no place in the bathrooms to hang hand towels. The design is very modern and chic, but not practical. That being said, I would stay here again. Very comfortable and great staff.
The staff was incredible at this property, as were the rooms and the views. The bar on the 38th floor had a great vibe and views as well. My only "complaint" was the design of the rooms in that the lighting wasn\'t bright enough, and there was no place in the bathrooms to hang hand towels. The design is very modern and chic, but not practical. That being said, I would stay here again. Very comfortable and great staff.
6
Regina
23 sept 2024
·
Se alojó 4 noches
La ubicación es muy buena, la vista a Chapultepec muy bonita y el personal muy atento. Para un hotel de esa categoría, los cuartos no están a la altura, no tiene buenos acabados, no sirvió el aire acondicionado el primer día, ni la cafetera. Hay que tomar 3 elevadores distintos para llegar al cuarto, lo cual es un poco incomodo.
La ubicación es muy buena, la vista a Chapultepec muy bonita y el personal muy atento. Para un hotel de esa categoría, los cuartos no están a la altura, no tiene buenos acabados, no sirvió el aire acondicionado el primer día, ni la cafetera. Hay que tomar 3 elevadores distintos para llegar al cuarto, lo cual es un poco incomodo.
10
Nina
9 sept 2025
·
Se alojó 4 noches
Hotel is amazing. Great location, stunning views, club lounge is amazing. Friendly, very attentive staff, wonderful housekeeping. Spa, pool and gym are large. Hotel is just the best choice to stay in Mexico City.
Hotel is amazing. Great location, stunning views, club lounge is amazing. Friendly, very attentive staff, wonderful housekeeping. Spa, pool and gym are large. Hotel is just the best choice to stay in Mexico City.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
En general, muy limpio, con elogios frecuentes hacia el servicio de limpieza y el mantenimiento general. Algunos huéspedes informaron de fallos puntuales, como habitaciones que no habían sido limpiadas adecuadamente.
Reseñas de huéspedes relacionadas
10
Nariman
9 feb 2025
·
Se alojó 6 noches
Modern, clean and friendly.
Modern, clean and friendly.
8
Jamie
16 ene 2026
·
Se alojó 7 noches
The hotel was magnificent and extremely clean. Awesome location in central CDMX. The Club Lounge was good, but with a lower number of guests using it, I think some of the food may have been scaled back. That being said, the Club Lounge food was very good, with the various soups being some of the best that we have ever had! Barbara and Sofia in the Club Lounge are a real asset to the hotel and company. They provided service much above of what we were expecting.Housekeeping for our room was also excllent! Gym is very well equipped for a hotel gym, and very clean. Downfall for the week-long trip was the elevator situation. One of the two elevators going to the motor lobby, club lounge, and the 38th floor (Reforma bar and to transfer to the elevators to the rooms) was down the whole time, with the sole elevator also having repairs done.It made for a few lengthy waits (5+ mins).
The hotel was magnificent and extremely clean. Awesome location in central CDMX. The Club Lounge was good, but with a lower number of guests using it, I think some of the food may have been scaled back. That being said, the Club Lounge food was very good, with the various soups being some of the best that we have ever had! Barbara and Sofia in the Club Lounge are a real asset to the hotel and company. They provided service much above of what we were expecting.Housekeeping for our room was also excllent! Gym is very well equipped for a hotel gym, and very clean. Downfall for the week-long trip was the elevator situation. One of the two elevators going to the motor lobby, club lounge, and the 38th floor (Reforma bar and to transfer to the elevators to the rooms) was down the whole time, with the sole elevator also having repairs done.It made for a few lengthy waits (5+ mins).
2
Alberto
14 dic 2023
·
After Spent around $5000 in 4 days in the Hotel, and stayed in several Ritz Calton facilities around the world, Mexico City facility left so many bitter tastes that compromise my future selections with the brand. Facilities and cleanness were excellent, but there is no sense to suspend the electricity in your room at 11am (check out time) without making a phone call or knocking the door. I had to finish packing my belongings in the dark, and when I got to the front desk, they just told me that has to be something wrong, and they will check that out... nothing else happened.... 11:00 am they will cut the power... won't happen in another 5 Stars Hotel... Very disappointed!
After Spent around $5000 in 4 days in the Hotel, and stayed in several Ritz Calton facilities around the world, Mexico City facility left so many bitter tastes that compromise my future selections with the brand. Facilities and cleanness were excellent, but there is no sense to suspend the electricity in your room at 11am (check out time) without making a phone call or knocking the door. I had to finish packing my belongings in the dark, and when I got to the front desk, they just told me that has to be something wrong, and they will check that out... nothing else happened.... 11:00 am they will cut the power... won't happen in another 5 Stars Hotel... Very disappointed!
6
Edgaras
5 jul 2023
·
Se alojó 3 noches
Ritz Carlton Mexico City needs a lot of work when it comes to customer service. The service is not to part what you think when you think of Ritz Carlton. Staff, especially at the restaurant there is no attentiveness, I had to ask for things multiple times, I poured wine for myself and others who were accompanying me. Rooms were not cleaned properly, one night stand charging portal was not working, couldn’t charge my phone, some wooden hangers were broken, and when you lay down in a nice tub to relax, you can see ugly plastic pipes. Some of the days got water took 10 min to come out!!!! Oh and when I checked in, they asked me if I would like to put a credit card or pay when checked out, I said when checked out. However the minute I touched the mini bar, I get letter and phone calls to immediately see front desk and take care of those charges, so why even offer options to put card on file or pay at the check out. Just over all, I would not come back…. Only thing it has is the amazing view of the park.
Ritz Carlton Mexico City needs a lot of work when it comes to customer service. The service is not to part what you think when you think of Ritz Carlton. Staff, especially at the restaurant there is no attentiveness, I had to ask for things multiple times, I poured wine for myself and others who were accompanying me. Rooms were not cleaned properly, one night stand charging portal was not working, couldn’t charge my phone, some wooden hangers were broken, and when you lay down in a nice tub to relax, you can see ugly plastic pipes. Some of the days got water took 10 min to come out!!!! Oh and when I checked in, they asked me if I would like to put a credit card or pay when checked out, I said when checked out. However the minute I touched the mini bar, I get letter and phone calls to immediately see front desk and take care of those charges, so why even offer options to put card on file or pay at the check out. Just over all, I would not come back…. Only thing it has is the amazing view of the park.
6
Lydia
17 feb 2023
·
Se alojó 3 noches
We were pretty disappointed in the cleanliness of our room. It was not properly cleaned when we checked in and we had to ask for housekeeping to come to clean our room a few days into to our stay. On-site amenities were great and room service was fantastic. Best in room dining we have had, ever. We were impressed that they gave us a time that it would arrive (in less than 30 minutes) and was impeccably presented. Staff was super friendly and attentive but would recommend stepping up the housekeeping services to match the rest of the top tier service.
We were pretty disappointed in the cleanliness of our room. It was not properly cleaned when we checked in and we had to ask for housekeeping to come to clean our room a few days into to our stay. On-site amenities were great and room service was fantastic. Best in room dining we have had, ever. We were impressed that they gave us a time that it would arrive (in less than 30 minutes) and was impeccably presented. Staff was super friendly and attentive but would recommend stepping up the housekeeping services to match the rest of the top tier service.
10
Darrah
12 jul 2025
·
Se alojó 5 noches
Beautiful hotel. Immaculate service. Clean and safe! We loved our stay in a large hotel room with a view of the park. Spa, pool, sauna, gym and food amenities were wonderful! Staff friendly! Highly recommend!!!
Beautiful hotel. Immaculate service. Clean and safe! We loved our stay in a large hotel room with a view of the park. Spa, pool, sauna, gym and food amenities were wonderful! Staff friendly! Highly recommend!!!
10
Nina
9 sept 2025
·
Se alojó 4 noches
Hotel is amazing. Great location, stunning views, club lounge is amazing. Friendly, very attentive staff, wonderful housekeeping. Spa, pool and gym are large. Hotel is just the best choice to stay in Mexico City.
Hotel is amazing. Great location, stunning views, club lounge is amazing. Friendly, very attentive staff, wonderful housekeeping. Spa, pool and gym are large. Hotel is just the best choice to stay in Mexico City.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Habitaciones modernas y cómodas con amplias vistas a la ciudad o al parque y algunas distribuciones espaciosas. Algunos huéspedes señalaron elementos de diseño poco prácticos, ruido proveniente de los locales superiores o del exterior, y problemas ocasionales de mantenimiento en la habitación, como el aire acondicionado o el agua caliente.
Reseñas de huéspedes relacionadas
10
FERNANDO ARTURO
12 nov 2025
·
Se alojó 1 noche
El servicio es maravilloso Las habitaciones excelentes
El servicio es maravilloso Las habitaciones excelentes
10
Chi Ngai
28 abr 2025
·
Se alojó 4 noches
Excellent city view
Excellent city view
6
Oscar
3 ene 2025
·
Se alojó 5 noches
Building is great, service is in generql good. Everybody is attentive. The furninshing were a bit off. Not to what I think the level of a Ritz Hotel should be.
Building is great, service is in generql good. Everybody is attentive. The furninshing were a bit off. Not to what I think the level of a Ritz Hotel should be.
10
Sanjeev
5 abr 2025
·
Se alojó 4 noches
Beautiful view of the Chepultepec Park from the room and the bar.
Beautiful view of the Chepultepec Park from the room and the bar.
8
Catalina Ivette
28 dic 2025
·
Se alojó 1 noche
Muy bien en general, solo que se escuchaba por la noche una batucada.
Muy bien en general, solo que se escuchaba por la noche una batucada.
10
Mona
25 nov 2024
·
Se alojó 4 noches
The staff was incredible at this property, as were the rooms and the views. The bar on the 38th floor had a great vibe and views as well. My only "complaint" was the design of the rooms in that the lighting wasn\'t bright enough, and there was no place in the bathrooms to hang hand towels. The design is very modern and chic, but not practical. That being said, I would stay here again. Very comfortable and great staff.
The staff was incredible at this property, as were the rooms and the views. The bar on the 38th floor had a great vibe and views as well. My only "complaint" was the design of the rooms in that the lighting wasn\'t bright enough, and there was no place in the bathrooms to hang hand towels. The design is very modern and chic, but not practical. That being said, I would stay here again. Very comfortable and great staff.
6
Regina
23 sept 2024
·
Se alojó 4 noches
La ubicación es muy buena, la vista a Chapultepec muy bonita y el personal muy atento. Para un hotel de esa categoría, los cuartos no están a la altura, no tiene buenos acabados, no sirvió el aire acondicionado el primer día, ni la cafetera. Hay que tomar 3 elevadores distintos para llegar al cuarto, lo cual es un poco incomodo.
La ubicación es muy buena, la vista a Chapultepec muy bonita y el personal muy atento. Para un hotel de esa categoría, los cuartos no están a la altura, no tiene buenos acabados, no sirvió el aire acondicionado el primer día, ni la cafetera. Hay que tomar 3 elevadores distintos para llegar al cuarto, lo cual es un poco incomodo.
10
ted
22 nov 2023
·
Se alojó 3 noches
The perfect hotel! So beautiful! I was blown away by our room. Spectacular views! Ridiculous. I can’t wait to return
The perfect hotel! So beautiful! I was blown away by our room. Spectacular views! Ridiculous. I can’t wait to return
10
CARLOS E
26 abr 2025
·
Se alojó 3 noches
I went to Mexico for a 4 days business trip. Room is spacious with great view to the Chapultepec park. Service from the staff is very good. Food at their own restaurant is good but service is slow, especially at breakfast time so if you're in a rush you better come down earlier than planned.
I went to Mexico for a 4 days business trip. Room is spacious with great view to the Chapultepec park. Service from the staff is very good. Food at their own restaurant is good but service is slow, especially at breakfast time so if you're in a rush you better come down earlier than planned.
8
Cristhian
2 feb 2024
·
Se alojó 1 noche
La vista que tiene el hotel hacia Chapultepec es maravillosa. La atención del personal fue excelente en todo momento, atendieron nuestros comentarios sobre nuestra estancia. Nuestro cuarto estaba debajo del restaurante y se escuchaba el ruido del movimiento de las sillas.
La vista que tiene el hotel hacia Chapultepec es maravillosa. La atención del personal fue excelente en todo momento, atendieron nuestros comentarios sobre nuestra estancia. Nuestro cuarto estaba debajo del restaurante y se escuchaba el ruido del movimiento de las sillas.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio es ampliamente elogiado por ser amable, atento y profesional. Entre los problemas ocasionales se incluyen un servicio de restaurante lento o inconsistente, inconvenientes en la recepción durante el check-in/out y frustraciones relacionadas con la facturación o las políticas del hotel.
Reseñas de huéspedes relacionadas
10
Pedro Wilfedo
3 ago 2025
·
Se alojó 5 noches
It was a great experience to be at Ritz-Carlton-Mexico, Good restaurant with a nice view of the city, great bar with good service. Excellent bed. We were impressed with the services all around. Definitely, we will go back. Thank you to the personal at the hotel.
It was a great experience to be at Ritz-Carlton-Mexico, Good restaurant with a nice view of the city, great bar with good service. Excellent bed. We were impressed with the services all around. Definitely, we will go back. Thank you to the personal at the hotel.
10
Raffy
3 nov 2023
·
Se alojó 2 noches
Outstanding service. Friendly team members. Clean. Best experience for our 10 year anniversary. Beautiful decor and hotel.
Outstanding service. Friendly team members. Clean. Best experience for our 10 year anniversary. Beautiful decor and hotel.
6
Fernando
20 feb 2023
·
Se alojó 1 noche
Pésimo el servicio de recepción, la habitación no estaba lista a las 5 pm. Regrese a las 7 pm y las llaves no funcionaban. La luz del Buro y de la festera no servían. Muy mal para el nivel de hotel que es
Pésimo el servicio de recepción, la habitación no estaba lista a las 5 pm. Regrese a las 7 pm y las llaves no funcionaban. La luz del Buro y de la festera no servían. Muy mal para el nivel de hotel que es
10
Manuel
24 jul 2024
·
Se alojó 2 noches
Great experience!! I would come back every single time! One of the best locations in the city.
Great experience!! I would come back every single time! One of the best locations in the city.
2
Alberto
14 dic 2023
·
After Spent around $5000 in 4 days in the Hotel, and stayed in several Ritz Calton facilities around the world, Mexico City facility left so many bitter tastes that compromise my future selections with the brand. Facilities and cleanness were excellent, but there is no sense to suspend the electricity in your room at 11am (check out time) without making a phone call or knocking the door. I had to finish packing my belongings in the dark, and when I got to the front desk, they just told me that has to be something wrong, and they will check that out... nothing else happened.... 11:00 am they will cut the power... won't happen in another 5 Stars Hotel... Very disappointed!
After Spent around $5000 in 4 days in the Hotel, and stayed in several Ritz Calton facilities around the world, Mexico City facility left so many bitter tastes that compromise my future selections with the brand. Facilities and cleanness were excellent, but there is no sense to suspend the electricity in your room at 11am (check out time) without making a phone call or knocking the door. I had to finish packing my belongings in the dark, and when I got to the front desk, they just told me that has to be something wrong, and they will check that out... nothing else happened.... 11:00 am they will cut the power... won't happen in another 5 Stars Hotel... Very disappointed!
6
Edgaras
5 jul 2023
·
Se alojó 3 noches
Ritz Carlton Mexico City needs a lot of work when it comes to customer service. The service is not to part what you think when you think of Ritz Carlton. Staff, especially at the restaurant there is no attentiveness, I had to ask for things multiple times, I poured wine for myself and others who were accompanying me. Rooms were not cleaned properly, one night stand charging portal was not working, couldn’t charge my phone, some wooden hangers were broken, and when you lay down in a nice tub to relax, you can see ugly plastic pipes. Some of the days got water took 10 min to come out!!!! Oh and when I checked in, they asked me if I would like to put a credit card or pay when checked out, I said when checked out. However the minute I touched the mini bar, I get letter and phone calls to immediately see front desk and take care of those charges, so why even offer options to put card on file or pay at the check out. Just over all, I would not come back…. Only thing it has is the amazing view of the park.
Ritz Carlton Mexico City needs a lot of work when it comes to customer service. The service is not to part what you think when you think of Ritz Carlton. Staff, especially at the restaurant there is no attentiveness, I had to ask for things multiple times, I poured wine for myself and others who were accompanying me. Rooms were not cleaned properly, one night stand charging portal was not working, couldn’t charge my phone, some wooden hangers were broken, and when you lay down in a nice tub to relax, you can see ugly plastic pipes. Some of the days got water took 10 min to come out!!!! Oh and when I checked in, they asked me if I would like to put a credit card or pay when checked out, I said when checked out. However the minute I touched the mini bar, I get letter and phone calls to immediately see front desk and take care of those charges, so why even offer options to put card on file or pay at the check out. Just over all, I would not come back…. Only thing it has is the amazing view of the park.
10
William
25 ago 2025
·
Se alojó 5 noches
This how the Ritz should be everywhere. Excellent service and iconic spaces. Head and shoulders above other hotels.
This how the Ritz should be everywhere. Excellent service and iconic spaces. Head and shoulders above other hotels.
10
Paul Edwards
17 may 2024
·
Se alojó 7 noches
Excellent and friendly staff throughout. From check in through check out, we felt valued and cared for. Muchas gracias por todos!
Excellent and friendly staff throughout. From check in through check out, we felt valued and cared for. Muchas gracias por todos!
8
Claudette
7 jul 2024
·
Se alojó 4 noches
All was well and peaceful until check out. Charged for service, shown as paid in my account but received a notice of card decline. Learned the decline because bank presumed fraud from all the attempts. Learned from RC Staff they were hzvikg computer issues. Also ir was odd rhat staff came by at 730 to ask for laubfry which was annoying. Still need ti resolve final bill but waiting onchzges/hold to be reversed. Needless to say check out marred what was a relaxing trio particularly through the efforts of the stellar spa service team
All was well and peaceful until check out. Charged for service, shown as paid in my account but received a notice of card decline. Learned the decline because bank presumed fraud from all the attempts. Learned from RC Staff they were hzvikg computer issues. Also ir was odd rhat staff came by at 730 to ask for laubfry which was annoying. Still need ti resolve final bill but waiting onchzges/hold to be reversed. Needless to say check out marred what was a relaxing trio particularly through the efforts of the stellar spa service team
10
Nina
9 sept 2025
·
Se alojó 4 noches
Hotel is amazing. Great location, stunning views, club lounge is amazing. Friendly, very attentive staff, wonderful housekeeping. Spa, pool and gym are large. Hotel is just the best choice to stay in Mexico City.
Hotel is amazing. Great location, stunning views, club lounge is amazing. Friendly, very attentive staff, wonderful housekeeping. Spa, pool and gym are large. Hotel is just the best choice to stay in Mexico City.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Ubicación céntrica junto al Bosque de Chapultepec, con vistas impresionantes y fácil acceso a restaurantes y transporte. Una reseña mencionó que la zona inmediata se siente más orientada a los negocios y es menos transitable a pie.
Reseñas de huéspedes relacionadas
8
Monti
20 jun 2023
·
Se alojó 4 noches
Great property that is central but less walkable. Surrounding neighborhood is more business than pleasure.
Great property that is central but less walkable. Surrounding neighborhood is more business than pleasure.
10
Neil
30 ago 2024
·
Se alojó 5 noches
An excellent hotel with very attentive staff. Views are incredible. If you want a modern hotel then this is the best in mex city. If you want more traditional character and still a big brand then perhaps go for the four seasons. Locarion is great and views of Chapulpetec Park are simply incredible. The Suite was unbelievable
An excellent hotel with very attentive staff. Views are incredible. If you want a modern hotel then this is the best in mex city. If you want more traditional character and still a big brand then perhaps go for the four seasons. Locarion is great and views of Chapulpetec Park are simply incredible. The Suite was unbelievable
10
Rajarshi
11 jul 2024
·
Se alojó 4 noches
Fabulous views of Chapultepec park, good loxation close to many restaurants, easy to get Ubers. Ling Ling restaurant atcthectop ofcthe building was great.
Fabulous views of Chapultepec park, good loxation close to many restaurants, easy to get Ubers. Ling Ling restaurant atcthectop ofcthe building was great.
8
Jamie
16 ene 2026
·
Se alojó 7 noches
The hotel was magnificent and extremely clean. Awesome location in central CDMX. The Club Lounge was good, but with a lower number of guests using it, I think some of the food may have been scaled back. That being said, the Club Lounge food was very good, with the various soups being some of the best that we have ever had! Barbara and Sofia in the Club Lounge are a real asset to the hotel and company. They provided service much above of what we were expecting.Housekeeping for our room was also excllent! Gym is very well equipped for a hotel gym, and very clean. Downfall for the week-long trip was the elevator situation. One of the two elevators going to the motor lobby, club lounge, and the 38th floor (Reforma bar and to transfer to the elevators to the rooms) was down the whole time, with the sole elevator also having repairs done.It made for a few lengthy waits (5+ mins).
The hotel was magnificent and extremely clean. Awesome location in central CDMX. The Club Lounge was good, but with a lower number of guests using it, I think some of the food may have been scaled back. That being said, the Club Lounge food was very good, with the various soups being some of the best that we have ever had! Barbara and Sofia in the Club Lounge are a real asset to the hotel and company. They provided service much above of what we were expecting.Housekeeping for our room was also excllent! Gym is very well equipped for a hotel gym, and very clean. Downfall for the week-long trip was the elevator situation. One of the two elevators going to the motor lobby, club lounge, and the 38th floor (Reforma bar and to transfer to the elevators to the rooms) was down the whole time, with the sole elevator also having repairs done.It made for a few lengthy waits (5+ mins).
10
Manuel
24 jul 2024
·
Se alojó 2 noches
Great experience!! I would come back every single time! One of the best locations in the city.
Great experience!! I would come back every single time! One of the best locations in the city.
10
Estefany
7 may 2024
·
Se alojó 6 noches
Directly across the street from Chapultepec Park, views from my room were amazing! Staff were extremely helpful and kind. The hotel is very modern and doesn’t have much of a lounge/common area to hang out- except the bar in restaurant.
Directly across the street from Chapultepec Park, views from my room were amazing! Staff were extremely helpful and kind. The hotel is very modern and doesn’t have much of a lounge/common area to hang out- except the bar in restaurant.
10
Jose
3 jun 2025
·
Se alojó 3 noches
Excelente ubicación y servicio
Excelente ubicación y servicio
10
Luis
19 abr 2024
·
Se alojó 4 noches
Amazing property and location. Great views everywhere.
Amazing property and location. Great views everywhere.
8
NESTOR
21 sept 2025
·
Se alojó 3 noches
Personal excelente (solicité vista a la ciudad en la reserva y me ponen en una habitación con vista a Torre Mayor, me resolvieron de inmediato y me cambiaron a otra habitación con vista agradable). Ubicación privilegiada. Restaurant costoso, pero buena cocina y vista agradable. Instalaciones muy bien, sin embargo, por el costo tenía una expectativa mayor.
Personal excelente (solicité vista a la ciudad en la reserva y me ponen en una habitación con vista a Torre Mayor, me resolvieron de inmediato y me cambiaron a otra habitación con vista agradable). Ubicación privilegiada. Restaurant costoso, pero buena cocina y vista agradable. Instalaciones muy bien, sin embargo, por el costo tenía una expectativa mayor.
10
Jose
30 jul 2025
·
Se alojó 2 noches
Staff are excellent. Excellent location with plenty of options within walking distance.
Staff are excellent. Excellent location with plenty of options within walking distance.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
La comida y la bebida son de alta calidad, con un club lounge muy apreciado y un bar/restaurante panorámico. Los huéspedes también mencionan opciones limitadas dentro del hotel, un servicio de desayuno lento y precios elevados; una cena festiva resultó decepcionante.
Reseñas de huéspedes relacionadas
10
Pedro Wilfedo
3 ago 2025
·
Se alojó 5 noches
It was a great experience to be at Ritz-Carlton-Mexico, Good restaurant with a nice view of the city, great bar with good service. Excellent bed. We were impressed with the services all around. Definitely, we will go back. Thank you to the personal at the hotel.
It was a great experience to be at Ritz-Carlton-Mexico, Good restaurant with a nice view of the city, great bar with good service. Excellent bed. We were impressed with the services all around. Definitely, we will go back. Thank you to the personal at the hotel.
10
Thomas James
10 may 2024
·
Se alojó 1 noche
Very nice hotel, great rooms, excellent service, and good restaurants.
Very nice hotel, great rooms, excellent service, and good restaurants.
10
Zara
9 jun 2024
·
Se alojó 5 noches
Everyone was very friendly and helpful. The agua fresca they had at reception was delicious and a refreshing welcome on our return every day. The mocktails at the sky bar were also delicious.
Everyone was very friendly and helpful. The agua fresca they had at reception was delicious and a refreshing welcome on our return every day. The mocktails at the sky bar were also delicious.
8
LUIS
1 ago 2022
·
Se alojó 1 noche
LAS HABITACIONES CON VISTA Y TERRAZA AL CASTILLO DE CHAPULTEPEC SON EXCELENTES, AL IGUAL QUE EN EL RESTAURANTE Y BAR SAMOS (Muy recomendable). Solo hay un solo restaurante en el hotel (Samos) tanto para desayuno, comida y cena. Para cenar, uno desearía algo más formal como en otros Ritz C. La atención es excelente, pero la cocina lenta, particularmente en el desayuno (deberían tener buffet, en lugar de servicio a la carta). Al ser un inmueble de usos mixtos, la movilidad de elevadores es incomoda y por momentos los mismos son insuficientes. El acceso al Spa (la alberca mixta, es muy agradable), gimnasio y Lounge es incomoda por requerir traslado de dos elevadores y paso por áreas comunes del edificio. Las facilidades de los baños, sauna y vapor en el Spa, son limitados para el tamaño del hotel. Servicio de excelencia y precios acordes a RC.
LAS HABITACIONES CON VISTA Y TERRAZA AL CASTILLO DE CHAPULTEPEC SON EXCELENTES, AL IGUAL QUE EN EL RESTAURANTE Y BAR SAMOS (Muy recomendable). Solo hay un solo restaurante en el hotel (Samos) tanto para desayuno, comida y cena. Para cenar, uno desearía algo más formal como en otros Ritz C. La atención es excelente, pero la cocina lenta, particularmente en el desayuno (deberían tener buffet, en lugar de servicio a la carta). Al ser un inmueble de usos mixtos, la movilidad de elevadores es incomoda y por momentos los mismos son insuficientes. El acceso al Spa (la alberca mixta, es muy agradable), gimnasio y Lounge es incomoda por requerir traslado de dos elevadores y paso por áreas comunes del edificio. Las facilidades de los baños, sauna y vapor en el Spa, son limitados para el tamaño del hotel. Servicio de excelencia y precios acordes a RC.
10
Eli
15 abr 2025
·
Se alojó 7 noches
Needs more dinning options.
Needs more dinning options.
8
Jamie
16 ene 2026
·
Se alojó 7 noches
The hotel was magnificent and extremely clean. Awesome location in central CDMX. The Club Lounge was good, but with a lower number of guests using it, I think some of the food may have been scaled back. That being said, the Club Lounge food was very good, with the various soups being some of the best that we have ever had! Barbara and Sofia in the Club Lounge are a real asset to the hotel and company. They provided service much above of what we were expecting.Housekeeping for our room was also excllent! Gym is very well equipped for a hotel gym, and very clean. Downfall for the week-long trip was the elevator situation. One of the two elevators going to the motor lobby, club lounge, and the 38th floor (Reforma bar and to transfer to the elevators to the rooms) was down the whole time, with the sole elevator also having repairs done.It made for a few lengthy waits (5+ mins).
The hotel was magnificent and extremely clean. Awesome location in central CDMX. The Club Lounge was good, but with a lower number of guests using it, I think some of the food may have been scaled back. That being said, the Club Lounge food was very good, with the various soups being some of the best that we have ever had! Barbara and Sofia in the Club Lounge are a real asset to the hotel and company. They provided service much above of what we were expecting.Housekeeping for our room was also excllent! Gym is very well equipped for a hotel gym, and very clean. Downfall for the week-long trip was the elevator situation. One of the two elevators going to the motor lobby, club lounge, and the 38th floor (Reforma bar and to transfer to the elevators to the rooms) was down the whole time, with the sole elevator also having repairs done.It made for a few lengthy waits (5+ mins).
10
Farhad
6 ene 2025
·
Se alojó 2 noches
Everything about this Hotel is great. However, the New Year's Eve party was NOT what we expected. the restaurant was cold so people started asking about blankets. Too much food with an uncooked stake which we returned. the atmosphere was not for celebration, just another dining day. We spent $700 for 2ppl and came out very disappointed.
Everything about this Hotel is great. However, the New Year's Eve party was NOT what we expected. the restaurant was cold so people started asking about blankets. Too much food with an uncooked stake which we returned. the atmosphere was not for celebration, just another dining day. We spent $700 for 2ppl and came out very disappointed.
10
CARLOS E
26 abr 2025
·
Se alojó 3 noches
I went to Mexico for a 4 days business trip. Room is spacious with great view to the Chapultepec park. Service from the staff is very good. Food at their own restaurant is good but service is slow, especially at breakfast time so if you're in a rush you better come down earlier than planned.
I went to Mexico for a 4 days business trip. Room is spacious with great view to the Chapultepec park. Service from the staff is very good. Food at their own restaurant is good but service is slow, especially at breakfast time so if you're in a rush you better come down earlier than planned.
10
Sheena
23 dic 2023
·
Se alojó 4 noches
panoramic view of the park. great service. the restaurants at top floor was gorgeous and food was delicious
panoramic view of the park. great service. the restaurants at top floor was gorgeous and food was delicious
8
NESTOR
21 sept 2025
·
Se alojó 3 noches
Personal excelente (solicité vista a la ciudad en la reserva y me ponen en una habitación con vista a Torre Mayor, me resolvieron de inmediato y me cambiaron a otra habitación con vista agradable). Ubicación privilegiada. Restaurant costoso, pero buena cocina y vista agradable. Instalaciones muy bien, sin embargo, por el costo tenía una expectativa mayor.
Personal excelente (solicité vista a la ciudad en la reserva y me ponen en una habitación con vista a Torre Mayor, me resolvieron de inmediato y me cambiaron a otra habitación con vista agradable). Ubicación privilegiada. Restaurant costoso, pero buena cocina y vista agradable. Instalaciones muy bien, sin embargo, por el costo tenía una expectativa mayor.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Jose
hace 3 semanas
·
Se alojó 4 noches
Excelente atención hab impecable
Excelente atención hab impecable
10
Ramon
hace 4 semanas
·
Se alojó 5 noches
Comida personally desayuno spa
Comida personally desayuno spa
10
Ramon
23 sept 2026
·
Se alojó 4 noches
Buena locatiom rica comida buen servicio.
Buena locatiom rica comida buen servicio.
10
José
21 jul 2026
·
Se alojó 2 noches
Todo increíble y la vista inigualable
Todo increíble y la vista inigualable
8
IRVING
14 jul 2026
·
Se alojó 2 noches
La atención del personal es 10/10, sumamente atentos y amables. Las instalaciones están de lujo y en general bien cuidadas. El único detalle fue con la regadera que las salidas estaban tapadas de sarro y la caldera no funcionaba correctamente, saliendo agua fría y de repente caliente, luego tibia y después helada.
La atención del personal es 10/10, sumamente atentos y amables. Las instalaciones están de lujo y en general bien cuidadas. El único detalle fue con la regadera que las salidas estaban tapadas de sarro y la caldera no funcionaba correctamente, saliendo agua fría y de repente caliente, luego tibia y después helada.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 23:59
Antes de la(s) 12:00
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
diciembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-11-02: 1488.2036916009522USD
- 2026-11-03: 716.18721652771USD
- 2026-11-04: 827.4835476507569USD
- 2026-11-05: 1733.9981236322024USD
- 2026-11-06: 2183.26316553772USD
- 2026-11-07: 844.3689991646119USD
- 2026-11-08: 769.6476421684571USD
- 2026-11-09: 774.1389531828004USD
- 2026-11-10: 1899.6871334102784USD
- 2026-11-11: 1411.3584897557375USD
- 2026-11-12: 1199.56771648938USD
- 2026-11-13: 861.1344509501954USD
- 2026-11-14: 828.389149244751USD
- 2026-11-15: 649.9597355143433USD
- 2026-11-16: 651.4947889859619USD
- 2026-11-17: 650.2492792778321USD
- 2026-11-18: 651.4947889859619USD
- 2026-11-19: 969.1404250592652USD
- 2026-11-20: 1498.150685022217USD
- 2026-11-21: NO DATA
- 2026-11-22: NO DATA
- 2026-11-23: 702.9156292679444USD
- 2026-11-24: 710.0444058361817USD
- 2026-11-25: 710.0444058361817USD
- 2026-11-26: 758.8081678524171USD
- 2026-11-27: 739.9358871245728USD
- 2026-11-28: 736.2762370971681USD
- 2026-11-29: 710.0444058361817USD
- 2026-11-30: 702.9156292679444USD
- 2026-12-01: 729.9280054584962USD
- 2026-12-02: 705.1397244594727USD
- 2026-12-03: 813.4313471244508USD
- 2026-12-04: 786.5506562849122USD
- 2026-12-05: 707.3636829770509USD
- 2026-12-06: 547.29757618396USD
- 2026-12-07: 566.790049129303USD
- 2026-12-08: 529.4080836634827USD
- 2026-12-09: 530.5308943328248USD
- 2026-12-10: 528.2960702362061USD
- 2026-12-11: 617.6571890705567USD
- 2026-12-12: 603.9242588919068USD
- 2026-12-13: 637.0257329115601USD
- 2026-12-14: 605.0470353927612USD
- 2026-12-15: 606.1590829885255USD
- 2026-12-16: 603.9242588919068USD
- 2026-12-17: 634.024372965271USD
- 2026-12-18: 629.4791440775757USD
- 2026-12-19: 627.6545468424683USD
- 2026-12-20: 603.9242588919068USD
- 2026-12-21: 603.9242588919068USD
- 2026-12-22: 617.6571890705567USD
- 2026-12-23: 606.1590829885255USD
- 2026-12-24: 709.5877781685791USD
- 2026-12-25: 949.8273708420411USD
- 2026-12-26: 1339.5208847717286USD
- 2026-12-27: 1062.4221044919434USD
- 2026-12-28: 1063.8211673831179USD
- 2026-12-29: 1081.2578249381104USD
- 2026-12-30: 932.0242220895997USD
- 2026-12-31: 946.4913647286988USD
- 2027-01-01: 777.0647324346314USD
- 2027-01-02: 710.0444058361817USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- Transacciones sin efectivo disponibles
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo, sistema de seguridad y botiquín de primeros auxilios.
- Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
- Es posible pagar todas las transacciones sin dinero en efectivo y los huéspedes pueden entrar en las habitaciones mediante un dispositivo móvil.
- Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).
- Desayuno a la carta: 600.00 MXN por adulto y 600.00 MXN por menor (precio aproximado)
- Aparcamiento con asistencia: 200 MXN por noche.
- Mascotas: 3502 MXN por alojamiento, por estancia
- No se cobran tasas por los animales de servicio
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Restaurante
Piscina
Habitaciones para no fumadores
Servicio de habitaciones
Servicio de aparcacoches
Servicio de tintorería
Servicios
Servicio de tintorería
Servicio de limpieza
Salones para banquetes
Caja fuerte
Consigna de equipajes
Registros de entrada y salida exprés
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Actividades
Piscina
Piscina cubierta
Piscina climatizada al aire libre
Pool (Indoor)
Muebles de exterior
Terraza
Fitness Center (nearby)
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Servicio de masajes
Spa y centro de bienestar
Desayuno en la habitación
Habitaciones antialérgicas disponibles
Habitación familiar
Beach Sun Loungers
Wheelchair Accessible (Limited)
Aparcamiento
Servicio de aparcacoches
Estación de carga para coches eléctricos
Parking (Limited)
Internet
WiFi gratuito