Genteel Home Recaredo

Mixed but generally positive stay. Apartment was modern, spacious, stylish & comfortable with comfy sofas/pillows, plenty of plugs, patio & thoughtful touches like welcome pack and premium towels. For £249 for 3 nights in a 2-bed, value was decent. However, several issues affected the stay. Communication relied heavily on external emails for passport submission, entry codes & property info rather than through Hotels.com, which felt inconvenient. We even encountered a family locked out after missing the passport email. Entrance foyer also had an unpleasant smell, though upper floors were fine. Tea towels were initially thought missing and replacements were sent, but we later found originals hidden in a second welcome pack under the sink behind the bin. Clothes airer was also hidden beside wardrobe. Property manual was useful but easy to miss in email. Biggest issues were Wi-Fi repeatedly dropping across devices and living room air con buzzing/vibrating roughly every 2 minutes, sometimes vibrating walls. Bedroom units did not do this. Safety concerns included slippery stairs, very hot shower tap that burned me, sharp shower corner, dragging doors & loud pipe noise from neighbouring apartments. Minor cleaning misses included residue in kettle/cups. Customer service was polite, responsive & tried hard to help. Luggage storage was appreciated. Overall, good potential but held back by noise, Wi-Fi & practical oversights.

Appartement très bien agencé, d’une propreté irréprochable et parfaitement équipé : tout ce dont on peut avoir besoin est présent dans chaque pièce. La décoration est très design, soignée et agréable. Le lit est particulièrement confortable, ce qui est très appréciable. L’accueil distanciel a été parfaitement organisé, simple et efficace. Petit point d’amélioration : le bruit de la climatisation, perceptible par intermittence. Nous avons également beaucoup aimé le petit cadeau d’arrivée, une délicieuse spécialité locale, qui a été une attention très appréciée. Nous y retournerons avec grand plaisir. Merci encore !

Great experience. Comfortable rooms, very clean, kitchen fully stacked. Management easily reached.

The hotel should initiate WhatsApp connections right after the booking otherwise it would be a bit messy. My code became invalid during my stay. Though WhatsApp and the correct contact number this problem was solved but it did take me a while to get contact information right.

Très bel appartement spacieux. Les principaux sites touristiques sont accessibles à pied (environ 1/4 d heure de marche). Grande terrasse très agréable avec vue sur Giralda. La rue est un peu bruyante mais cela ne nous a pas dérangé pour dormir.