Astoria Palawan

Magnifique hotel, nous avons beaucoup apprécié cet endroit. Propreté, confort et accueil tout etait parfait et que dire des piscines et du décor extérieur avec toutes ces ĺumières d’ambiance un peu partout sur le site. J’y retournerais c’est certain

Rooms were nice, dinner buffets were fantastic. I quite enjoyed the cultural dancers and fire dancers. Breakfast was very good. Only issues we had was eating a la carte, seemed there was confusion on where to eat and when. Some of our group wanted a la carte but still sit with those that wanted the dinner buffet, it seemed very difficult to set this up and that they were pushing to just eat the dinner buffet. Tours are great, easy to setup.

Flotte lokaler. God service, nydelig beliggenhet. Barnevennlig hotell med mye og gjøre for barnefamilier

The room was good, the check in process is lengthy, the food and drink are overpriced. The margarita didn’t taste like a margarita, neither did the martini. The water park is very primitive. Not a good value.

Even though the beaches were closed after a recent typhoon, the stay at Astoria Palawan was still wonderful thanks to the clean rooms, great facilities, delicious food, and the exceptional hospitality of the staff especially Sir Vic, Sir Michael, Sir James, Chef Arturo, Susan, Roldan, John Dale and Ariel. The resort made the whole experience memorable and enjoyable.

This is a self contained resort which has absolutely everything you could need to stay there and not leave. They offer you shuttle transport to Puerto Princesa every day and provide tours to other parts of the island so you can enjoy a full experience of Palawan. The staff were exceptional catering to your every need. The spa is fantastic and a great place to unwind with a massage. I enjoyed palawan far more because of my stay at this hotel!

Four great pools. Fantastic evening shows

The Astoria Palawan would have gotten five stars for welcoming and helping staff, the magnificent night lights all over the resort and for the great bright orange room accents. But I deducted two stars for customers service and a lack of “adult only” relaxing and swimming areas. I found it bizarre that a resort with a private beach did not serve drinks or food at the beach. I had to go to a bar, order and wait 20 minutes for my drink to be bought over from the restaurant as the bar didn’t have Piña Colada ingredients. There needs to be a designated “Adults Only” pool. I was enjoying happy hour and a swim at the Pod from 4pm. The tranquility was slowly interrupted to the point that I had to leave as there were over 20 (poorly supervised) children jumping into the pool (breaking a pool rule), splashing in my face and so many high pitched squealing voices. The bikes were not supervised so there was no one to advise the seat on the bike. The bikes were all quite rusty and are in seperate need of a service. Also, regarding the bikes, you can only ride around the resort, which takes about 10 minutes. I wanted to explore outside the resort grounds but was stopped by a security guard. The resort food is average, except the included buffet breakfast, which has a good variety of different cuisine choices, so eat up at breakfast time. I highly recommend the Joshua Restaurant, in a triangular building, out side of the resort for amazing food and well priced drinks.

I love the resort concept, the pools, the water park, the breakfast buffet and the entertainment at night. The performers (fire dancers and singers) are all talented but I feel those talents should be showcased more. We could hardly see the performers from the restaurant; maybe a spotlight would have helped or maybe a TV monitor inside the restaurant. Also, the reception people at check in should inform the guests about activities guests can do while staying there, such as entertainment at night at specific time (we kept missing the fire dance because we kept being misinformed), night club ( we stayed for 4 nights and we didn’t know there was one until our last night), water park access and many other pieces of information guests should know at time of checkin. All the staff are good, everyone gave excellent service.

The resort is great, nice rooms and next to a waterpark (walk 5min) which is nice. Very kind people all around and the buffet (breakfast and dinner) are really great (even though we normally don’t like buffets). Perfect service, couldn’t have been better.

Magnifique hotel, nous avons beaucoup apprécié cet endroit. Propreté, confort et accueil tout etait parfait et que dire des piscines et du décor extérieur avec toutes ces ĺumières d’ambiance un peu partout sur le site. J’y retournerais c’est certain

Clean and well maintained.

Gorgeously decorated and cleaned to perfection in every corner of the property.

Hotel itself is clean and staff respectful but it’s 1.5 hrs away from airport..the beach is disgusting with tampons and sewage water noted in the morning low tide. You are at the mercy of the hotels excursions due to increased transport needed to get to destinations. I.e. el nido is 4hrs each way and then factor in your excursion time. It’s a long day. Plus you need to wait til they have at least 6 passengers to book any excursion with them. It’s doable if you’re not on a budget. Breakfast buffet was great. Dinner buffet not so good. Pool is dirty water with sediment floating around. Basically a no go for anyone looking for beach and basking in the sun resort

I first want to say the staff was amazing. They are super nice and when I requested water and towels for the room, it came within 5 minutes. I really appreciate that. However, I have stayed here several times and this was the worst it has been. The room smelled until we opened the door to air it out, it was a holiday weekend but they made me park outside the property because the didn’t have any room for parking, the wave pool wasn’t working, and the kids playground equipment looked unkept. I usually love the breakfast, I used to say the best in Palawan, but it was low quality this time and I noticed some the the dinner food from the buffet was converted to breakfast the next day. I don’t know if there is new management or not but this was a huge disappointment of a stay this time.

I love Astoria. It is Beautiful place, safe and quiet. Very respectful and nice staff. Clean swimming pool, clean walk ways clean rooms and bedrooms. Only think i didn't have to much fun is food. It is very different taste then my cultural taste. But I am not complain about to much. I wish there is more salt base food rather then sugar base. Also I love to see more Italian and Spain vine selection rather then nasty French vine.

Det luktade väldigt illa på vårat rum trots att dom rengjorde aircon och städade. Maten var inte den bästa. Smaklöst och ingen barnmeny. Väldigt lyhört i rummen. Vi bodde i Nest.

Even though the beaches were closed after a recent typhoon, the stay at Astoria Palawan was still wonderful thanks to the clean rooms, great facilities, delicious food, and the exceptional hospitality of the staff especially Sir Vic, Sir Michael, Sir James, Chef Arturo, Susan, Roldan, John Dale and Ariel. The resort made the whole experience memorable and enjoyable.

Staff is amazing. Clean and well kept location.

Astoria Palawan was a nice visit. Pros: pool, cafe ( wishes it opened sooner and closed a lot later), outdoors green and lush and beautiful gardens. Walk to the beach. Breakfast and dinner buffets. Entertainment . Tours. Cons: kinda smelled and was humid in the hallway but it is in a tropical paradise. Room was roomy but bed too firm. Overall a nice visit

I like how the staff are friendly and helpful. The room was clean and very spacious. I like how they provided rubber slippers to the guests. Food was good. Only thing is it wasn’t explained properly to me that I can check out at The Canopy if I am checking out earlier than 7 am since The Nest only opens at 7 am. Other than that everything is great.

Rooms were nice, dinner buffets were fantastic. I quite enjoyed the cultural dancers and fire dancers. Breakfast was very good. Only issues we had was eating a la carte, seemed there was confusion on where to eat and when. Some of our group wanted a la carte but still sit with those that wanted the dinner buffet, it seemed very difficult to set this up and that they were pushing to just eat the dinner buffet. Tours are great, easy to setup.

First impressions on arrivals was great. You are greated at thr door, given a beaded necklace and some refreshments whilst you wait for check in. After check in you are given a briefing and shown to your room. My room was fantastic and above expectations. The resort was very nice with great pools to choose from. The beach however is a let down. Not very nice or scenic. We had some trouble asking for help as the staffs communication isn't thr best. I asked where's the restaurant for ala carte and I was directed by multiple staff to the dining hall for the buffet. After a wild goose chase and finally found the restaurant, it was rather disappointing. Very limited menu, just one option for starters and no desserts. The buffet would have been a better option for sure. However the staff was very eager to please and went back and forth bringing items from the buffet to meet our request which I felt bad about. The other problem was arranging transport to the airport. Since it's a private resort, you have no option but to use their shuttle. Organising it with reception was a real pain and I was sent back and fourth to different people and even outside to a corner shop for a public transport because they did not understand what I was asking. Finally checking out was also a painful experience because they only have a 2 people at the small reception desk so at 11am the reception was over crowded with new guests checking in and guest checking out and no one knew about the shuttle service

Det luktade väldigt illa på vårat rum trots att dom rengjorde aircon och städade. Maten var inte den bästa. Smaklöst och ingen barnmeny. Väldigt lyhört i rummen. Vi bodde i Nest.

Pros: - nice rooms, the deluxe room is a bit bigger than the superior room and has a table for four persons. Fridge, safety deposit box and 2 queen sized beds. Our bathroom had a bath tub. - decent food mostly for asian taste with a big choice of meals. - excellent service and helpful staff. - some indoor and outdoor activities like waterpark, golf, table tennis Cons: - there is only one big disadvantage why we probably will not return to Astoria: it was not allowed to swim at the beach during our whole stay! The reason which the guard told me: jellyfish. Actually i haven't seen any but that is not the point. There was no official information of the hotel why the beach is closed and how long it would take. The resort is about 1 hour drive away from Puerto Princesa. Astoria did not offer any alternatives for transportation to another beach. So we spent a lot of money and effort organizing transportation and beach activities for ourselves. I did not come to Palawan not for swimming in a pool! Calm sea, nice weather and swimming is not allowed. No information, no apologies, no alternative. That is a no-go for me. Thank you for reading.

A1 staycation staff is very friendly and helpful, food was delicious and many different types of food to choose from, rooms are big and spacious .

Astoria Palawan was a nice visit. Pros: pool, cafe ( wishes it opened sooner and closed a lot later), outdoors green and lush and beautiful gardens. Walk to the beach. Breakfast and dinner buffets. Entertainment . Tours. Cons: kinda smelled and was humid in the hallway but it is in a tropical paradise. Room was roomy but bed too firm. Overall a nice visit

Everything about this resort was amazing. We stayed in the Villas and it was the best experience.The staff were so accommodating and welcoming from the check-in process to the checkout process. The fire show was amazing. The staff doesn’t let you do anything, they do everything for you. The transportation around the resort was top tier. The food was good as well. I would definitely recommend this resort.

No lockable bathroom doors and big gaps to see in.

The resort is great, nice rooms and next to a waterpark (walk 5min) which is nice. Very kind people all around and the buffet (breakfast and dinner) are really great (even though we normally don’t like buffets). Perfect service, couldn’t have been better.

First impressions on arrivals was great. You are greated at thr door, given a beaded necklace and some refreshments whilst you wait for check in. After check in you are given a briefing and shown to your room. My room was fantastic and above expectations. The resort was very nice with great pools to choose from. The beach however is a let down. Not very nice or scenic. We had some trouble asking for help as the staffs communication isn't thr best. I asked where's the restaurant for ala carte and I was directed by multiple staff to the dining hall for the buffet. After a wild goose chase and finally found the restaurant, it was rather disappointing. Very limited menu, just one option for starters and no desserts. The buffet would have been a better option for sure. However the staff was very eager to please and went back and forth bringing items from the buffet to meet our request which I felt bad about. The other problem was arranging transport to the airport. Since it's a private resort, you have no option but to use their shuttle. Organising it with reception was a real pain and I was sent back and fourth to different people and even outside to a corner shop for a public transport because they did not understand what I was asking. Finally checking out was also a painful experience because they only have a 2 people at the small reception desk so at 11am the reception was over crowded with new guests checking in and guest checking out and no one knew about the shuttle service

The room was good, the check in process is lengthy, the food and drink are overpriced. The margarita didn’t taste like a margarita, neither did the martini. The water park is very primitive. Not a good value.

The staff is always smiling and calling you by name. They go out of their way to help and accommodate your needs and desires. The grounds are beautiful.

Excellent staff stay was way above my expectations Travel often doesn’t get any better. Will definitely stay again 🙏

Everything was almost excellent, EXCEPT one staff in the check-in area who attended us didn’t make us feel welcome probably because we don’t look rich or fancy. She was like a robot who was just keep talking so fast without ensuring if I hear her with such a noisy environment. She was interacting with me like she doesn’t want me to ask any questions. She just want to send us right away to our room without ensuring if we understand all the things she said. How come this lady works in the front desk but has no passion on what she’s doing??? And it turns out she is the CS Team-leader.

The checkout process was too slow, there over 40 mins just waiting for them to clear me to leave premises. They said we had broken some “service request “ signage but didn’t wait for them to show it to me becuz already it Gad been long enough. Do we just paid for it without seeing and rushed out to catch plane, lost too much time waiting for the clearance.

Found the staff overwhelming at times.

very helpful and excellent customer service

The resort is great, nice rooms and next to a waterpark (walk 5min) which is nice. Very kind people all around and the buffet (breakfast and dinner) are really great (even though we normally don’t like buffets). Perfect service, couldn’t have been better.

La réception il y a beaucoup trop de personnel qui se marchent dessus, tout est très compliqué. Il faut demander plusieurs fois avant que les choses bougent. Ils sont en revanche agréable & polit. Les restaurants ne sont pas tous ouverts 7/7. En revanche les infrastructures sont de bonnes qualité, la plage est belle

Really enjoyed our time. The surrounding areait's very limited, but it's nice and clean and people. As always, in the Philippines are amazing, we ate off property as much as we ate on property. We still had a great time. They even brought in lobster for us. I'd say the only thing wrong is the beach line very , very shallow even at high time so no swimming. Pools are good i just missed the Ocean swim

Flotte lokaler. God service, nydelig beliggenhet. Barnevennlig hotell med mye og gjøre for barnefamilier

A little isolated but wonderful place.

This is a very quiet relaxing place. It is a nature resort.

Hotel itself is clean and staff respectful but it’s 1.5 hrs away from airport..the beach is disgusting with tampons and sewage water noted in the morning low tide. You are at the mercy of the hotels excursions due to increased transport needed to get to destinations. I.e. el nido is 4hrs each way and then factor in your excursion time. It’s a long day. Plus you need to wait til they have at least 6 passengers to book any excursion with them. It’s doable if you’re not on a budget. Breakfast buffet was great. Dinner buffet not so good. Pool is dirty water with sediment floating around. Basically a no go for anyone looking for beach and basking in the sun resort

Fat from city

This is a self contained resort which has absolutely everything you could need to stay there and not leave. They offer you shuttle transport to Puerto Princesa every day and provide tours to other parts of the island so you can enjoy a full experience of Palawan. The staff were exceptional catering to your every need. The spa is fantastic and a great place to unwind with a massage. I enjoyed palawan far more because of my stay at this hotel!

Me and my wife had a wonderful stay at your resort in the end of Febrary. ❤️ We plannned to stay there for two nights, extended it to four, all the last nights of our fantastic stay in Palawan. Everything was perfect, the resort itself, the Staff, the Airport transport, only one hour and ten minutes, so even if the resort is a bit long distance from Puerto Princesa, 60 km, it's no problems to get to and from, either to visit town or reach a plane. 👍 Again, thank you for the wonderful stay together with your fantastic Staff, this was ultimate experience in Palawan. Greetings to all of you from Elvira and Erling Larsen ❤️👍😊😎

Oui tout était parfait, le personnel est très bienveillant, rien a dire autre que si on n'a pas de moyen de transport on est un peu bloqué. Je recommande avec plaisir 👍

My mother and I had a wonderful time at Astoria Palawan. We were warmly welcomed by the staff with a delicious coconut-based dessert and drink. Our room was spacious, clean, and the shower had strong water pressure. There were plenty of activities on the resort including but not limited to--karaoke, board games, kayaking, mini-golf, a water park, etc. We were only there for a couple of days, so we didn't have a chance to do everything. The food also was delicious. There was a wide variety of food including a traditional Western style and Filipino classics. All the staff members we met were super friendly. One particular staff member was Ivan Jimenez who went above and beyond to make us feel welcomed and comfortable during our dinner. A pro and a con of this place is it's quite isolated from the city. It's great because it's quiet and peaceful, but if you wanted to go out and explore Puerto Princesa, then you would be a bit disappointed as it is about 1 hour away from town though you could easily arrange transportation with the staff. Overall, I had a great time and would consider staying here again.

Rooms were nice, dinner buffets were fantastic. I quite enjoyed the cultural dancers and fire dancers. Breakfast was very good. Only issues we had was eating a la carte, seemed there was confusion on where to eat and when. Some of our group wanted a la carte but still sit with those that wanted the dinner buffet, it seemed very difficult to set this up and that they were pushing to just eat the dinner buffet. Tours are great, easy to setup.

I first want to say the staff was amazing. They are super nice and when I requested water and towels for the room, it came within 5 minutes. I really appreciate that. However, I have stayed here several times and this was the worst it has been. The room smelled until we opened the door to air it out, it was a holiday weekend but they made me park outside the property because the didn’t have any room for parking, the wave pool wasn’t working, and the kids playground equipment looked unkept. I usually love the breakfast, I used to say the best in Palawan, but it was low quality this time and I noticed some the the dinner food from the buffet was converted to breakfast the next day. I don’t know if there is new management or not but this was a huge disappointment of a stay this time.

First impressions on arrivals was great. You are greated at thr door, given a beaded necklace and some refreshments whilst you wait for check in. After check in you are given a briefing and shown to your room. My room was fantastic and above expectations. The resort was very nice with great pools to choose from. The beach however is a let down. Not very nice or scenic. We had some trouble asking for help as the staffs communication isn't thr best. I asked where's the restaurant for ala carte and I was directed by multiple staff to the dining hall for the buffet. After a wild goose chase and finally found the restaurant, it was rather disappointing. Very limited menu, just one option for starters and no desserts. The buffet would have been a better option for sure. However the staff was very eager to please and went back and forth bringing items from the buffet to meet our request which I felt bad about. The other problem was arranging transport to the airport. Since it's a private resort, you have no option but to use their shuttle. Organising it with reception was a real pain and I was sent back and fourth to different people and even outside to a corner shop for a public transport because they did not understand what I was asking. Finally checking out was also a painful experience because they only have a 2 people at the small reception desk so at 11am the reception was over crowded with new guests checking in and guest checking out and no one knew about the shuttle service

It was wonderful resort. Excellent breakfast! They offered tours that you can booked there and get pickup from resorts . We went to several and it was amazing! I recommend Astoria to everyone ❤️❤️❤️ we will be back

Stayed here twice in the last week. Real nice hotel superb breakfast buffet. A little overpriced for food and drinks orherwise fabulous place.

Det luktade väldigt illa på vårat rum trots att dom rengjorde aircon och städade. Maten var inte den bästa. Smaklöst och ingen barnmeny. Väldigt lyhört i rummen. Vi bodde i Nest.

The room was good, the check in process is lengthy, the food and drink are overpriced. The margarita didn’t taste like a margarita, neither did the martini. The water park is very primitive. Not a good value.

Astoria Palawan has been my best experience in a resort so far. The service from any staff member ensuees that you are well looked after. The rooms are spacious enough, and very clean. The shower and baththrom is great witg the use of a bathtub for soaking. Breakfast buffet had a wide range of choices and came free with the room. And a rotating schedule for dinner buffet each day is slightly expensive cokpared to the local options just outside, but there is an excellent range of foods and desserts on offer. Laundry service is very expensive so i would advise walking outside the resort only a couple of minutes to the local laundry lady who will do loads of washing for much cheaper including tip. Plenty of activities to do including underground river. Port Barton tour was an excellent experience where we swam with the turtles and enjoyed island hopping.

The Astoria Palawan would have gotten five stars for welcoming and helping staff, the magnificent night lights all over the resort and for the great bright orange room accents. But I deducted two stars for customers service and a lack of “adult only” relaxing and swimming areas. I found it bizarre that a resort with a private beach did not serve drinks or food at the beach. I had to go to a bar, order and wait 20 minutes for my drink to be bought over from the restaurant as the bar didn’t have Piña Colada ingredients. There needs to be a designated “Adults Only” pool. I was enjoying happy hour and a swim at the Pod from 4pm. The tranquility was slowly interrupted to the point that I had to leave as there were over 20 (poorly supervised) children jumping into the pool (breaking a pool rule), splashing in my face and so many high pitched squealing voices. The bikes were not supervised so there was no one to advise the seat on the bike. The bikes were all quite rusty and are in seperate need of a service. Also, regarding the bikes, you can only ride around the resort, which takes about 10 minutes. I wanted to explore outside the resort grounds but was stopped by a security guard. The resort food is average, except the included buffet breakfast, which has a good variety of different cuisine choices, so eat up at breakfast time. I highly recommend the Joshua Restaurant, in a triangular building, out side of the resort for amazing food and well priced drinks.

The resort is great, nice rooms and next to a waterpark (walk 5min) which is nice. Very kind people all around and the buffet (breakfast and dinner) are really great (even though we normally don’t like buffets). Perfect service, couldn’t have been better.