Name: Hakone Kyuan
Address: Ninotaira1297- 248, Ninohira, Hakone, Ashigarashimo District, Japan, Hakone, Kanagawa Prefecture, JP
Price range: US$532–US$1,892 per night
Rating: 8.9

What guests think

Travellers consistently praise Hakone Kyuan for its tranquil setting, private in room onsens, scenic mountain views, attentive staff, and memorable multi course kaiseki dinners and breakfasts, making it a relaxing, intimate ryokan stay that feels thoughtfully personalized.

The location is remote and not walkable to town; pickups from select stations help but transport can be limited. Rooms are peaceful with views and soaking tubs; a few mention layout quirks or tighter space when futons are set for larger groups. Expect a quiet, restorative hot spring retreat focused on service and cuisine.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Private in room onsens are a highlight, and a reservable private bath is also available; overall bathing facilities earn strong praise.

Related guest reviews

10

Joseph

23 May 2025

·

Stayed 2 nights

Very attentive service and gourmet meals. A quiet hotel with a spacious room that hosted my wife, myself, and our 2 young adult children with sufficient privacy. The private onsen was spectacular, as was the little protected outdoor deck.

10

Kevin

18 Mar 2025

·

Stayed 1 night

From start to finish, our experience was spectacular. We were picked up at a bus stop by one of the staff members, who was attentive to us for the whole duration of the trip. While we waited in the lobby, we were served a soothing cup of delicious green tea that warmed our bodies. Upon entering our room in the main house, we were dazzled by our in-room onsen, and the breathtaking mountain view right outside our windows. Our dinner that night consisted of several courses that gave us a taste of high-quality and delicious Japanese cuisine. My husband and I were refreshed and well-rested from the inside out by the end of the trip. We will most definitely be returning when we make our way back to Japan in the future! Look no further for a high-quality ryokan.

10

Emlyn

27 Oct 2024

·

Stayed 2 nights

Serene and zen-like place to stay. Friendly staff and comfortable room. The in-room onsen was very nice and private. I just wished the weather cooperated. Would definitely try to go again.

10

Junko

9 Jun 2022

·

Stayed 1 night

とにかく料理が美味しかった。接客も程よい距離感で心地よい。部屋についた半露天のお風呂の排水溝の臭いが気になった。

Translate

10

Kin Hang

9 Oct 2024

·

Stayed 1 night

The onsen is really nice. I like the welcome drink.

10

??

26 Dec 2021

·

Stayed 1 night

露天風呂が衛生的で素晴らしい。

Translate

10

Jason

8 May 2025

·

Stayed 1 night

What an outstanding experience, this was definitely the highlight of my Japan trip. We booked the Asama room, which had three beds, a semi-open onsen, and an amazing view of the mountains. Notging beats waking up on the morning, and just staring in awe at the beautiful scenary from your bedside. The neals were extremely filling and delicious. Kaiseki for dinner had 8 courses and breakfast had various small dishes, seafood, rice and dessert. Staff members were very polite, friendly and always willing to answer your questions. Couldnt get enough of the onsen so I tried both our in-suite and the private one you can book for 40mins, both were fantastic.

10

Jackie

17 Dec 2024

·

Stayed 2 nights

The in-room mineral bath was so rejuvenating. The shuttle service to near-by train stations was convenient. The meals were “out of this world” scrumptious and unique to Japan salmon, tuna, barracuda, etc). The staff were kind and gracious (and busy). This place is a gem! If I ever find my way back to this area, I will definitely return!

10

Joel

23 Mar 2025

·

Stayed 2 nights

Very nice private onsen. Very peaceful at night. Offers transport from a few location only. Kowakien and Gora station. Small and intimate establishment. Super good food!

10

Gentle

1 Jan 2026

·

Stayed 1 night

Beautiful ryokan. Amazing indoor private onsen.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Reviews often describe very clean rooms and baths, with occasional notes about minor aging or a bathroom odor.

Related guest reviews

10

Brandon

8 Jan 2024

·

Stayed 1 night

Staff was very patient with us and very accommodating. The menu was set and had some of the best quality food I’ve had in Japan. My only issue was that the onsen in our room was starting to show its age but was easy to ignore once you felt the water. It was a very good experience overall.

10

Junko

9 Jun 2022

·

Stayed 1 night

とにかく料理が美味しかった。接客も程よい距離感で心地よい。部屋についた半露天のお風呂の排水溝の臭いが気になった。

Translate

10

Woong

16 Feb 2023

·

Stayed 1 night

생각보다 더욱 만족한 료칸경험이였습니다. 처음부터 끝까지 스태프들이 배려해주고 있다는 느낌을 받았어요. 방 시설도 깨끗하고 가이세키 음식도 아주 맛있었습니다. 눈올때 갔었는데 눈이 내린 료칸 뷰는 정말 최고였습니다. 꽃이 핀 봄도 참 예쁠것같네요. 강력추천해요!

Translate

10

??

26 Dec 2021

·

Stayed 1 night

露天風呂が衛生的で素晴らしい。

Translate

10

Scott

5 Sept 2023

·

Stayed 1 night

Staff was so attentive and the room was spotless! Our food was delicious 😋 watching the sunrise from the onsen was truly special. Highly recommend!

10

LAI YEE RENE

31 Aug 2023

·

Stayed 1 night

The hotel is very clean and beautiful. Staff is professional and caring, they will contact you early for preparation and to ensure you will have a comfortable stay in the hotel.

10

シンヤ

15 Nov 2023

·

Stayed 1 night

落ち着いた閑静な山宿でとても過ごしやすかった。建物自体が古いので扉の建付けが悪いがそれも含めて居心地の良い空間でした。季節毎の料理も素晴らしかったです。

Translate

10

Shing Fat

28 Mar 2025

·

Stayed 1 night

服務很個人化貼心設施很齊備整潔風景很好唯獨晚上10時就關大門建議可以以拍卡形式進出推薦家庭情侶

Translate

10

Bryan

24 Jan 2024

·

Stayed 1 night

I can easily rate this experience 10/10 and it was worth every penny. From head to toe, the service was impeccable and worthy of praise. The staff was able to communicate in English so this was a great help. First off, ryokan is situated about 5-10 minutes drive away from one of the local stops in Hakone, which also included a vehicle transfer from the station. Upon reaching the ryokan, we were greeted with an immaculate view of the surrounding mountains. They had some of the best beer on tap, I believe it was the Shiro Honoka Beer by Sapporo. Cleanliness was very good, and the food was exceptional as it had some of the freshest ingredients that I had tasted. The highlight was the private onsen in the bathroom, which included a view of the mountain as well.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable, scenic, and quiet, with soaking tubs and views; some guests found space tight with multiple futons or noticed minor layout quirks.

Related guest reviews

10

Joseph

23 May 2025

·

Stayed 2 nights

Very attentive service and gourmet meals. A quiet hotel with a spacious room that hosted my wife, myself, and our 2 young adult children with sufficient privacy. The private onsen was spectacular, as was the little protected outdoor deck.

10

Andrew

30 Mar 2024

·

Stayed 1 night

This Ryoukan was a top tier resort with private baths. Our room was luxurious and the whole experience was very relaxing and top notch. We enjoyed the comfortable beds as well as the grounds, the drinks, and the two meals. Also the outfits were fabulous. I would definitely recommend this to anyone traveling to Hakone

10

Ryley

27 Nov 2023

·

Stayed 1 night

An amazing experience! The staff were very attentive and helpful. They really made it such a wonderful experience. They arranged pick up and drop off, and helped us book the right train/bus. The traditional dinner and breakfast in the private dining room was delicious. There was lots of food and it was all thoughtfully and beautifully prepared. The views we enjoyed were very beautiful. The room was perfectly outfitted to relax and enjoy the private onsen and views. We would love to come back! Thank you for an amazing stay!

10

Josh

3 Nov 2023

·

Stayed 1 night

Beautiful room and view! Staff was friendly and accommodating

10

Emlyn

27 Oct 2024

·

Stayed 2 nights

Serene and zen-like place to stay. Friendly staff and comfortable room. The in-room onsen was very nice and private. I just wished the weather cooperated. Would definitely try to go again.

10

Yuliana

25 Mar 2023

·

Stayed 1 night

If you are looking for a wonderful ryokan experience this is it! I wish we stayed longer than one night. This ryokan offers many different room styles and sizes. They also offers rooms with private bath - which is the one we chose. The whole stay - from the pick up at Odawara station to the drop off at the end - felt personalized and so so relaxing. The whole design of the property, the room, and the service was beautiful, thoughtful, and makes you feel as if you are the only person around. The kaiseki meal and the traditional breakfast were amazing! Top 3 best meals we had on our trip (2 of which were in michelin restaurants). Highly, highly recommend!

10

Jason

8 May 2025

·

Stayed 1 night

What an outstanding experience, this was definitely the highlight of my Japan trip. We booked the Asama room, which had three beds, a semi-open onsen, and an amazing view of the mountains. Notging beats waking up on the morning, and just staring in awe at the beautiful scenary from your bedside. The neals were extremely filling and delicious. Kaiseki for dinner had 8 courses and breakfast had various small dishes, seafood, rice and dessert. Staff members were very polite, friendly and always willing to answer your questions. Couldnt get enough of the onsen so I tried both our in-suite and the private one you can book for 40mins, both were fantastic.

4

SHIZUE

12 Aug 2023

·

Stayed 1 night

料理旅館という事で楽しみに行きましたが、完全に外国人客中心。せめてご飯には漬け物位は付けて欲しい。部屋は4人で泊まりましたが布団を敷いたら寛ぐスペースが無い。落ち着かない。部屋の動線が不便。宿泊代に見合わない。 2度と行きたく無い。4人全員の意見です。

Translate

10

Jackson

28 Nov 2023

·

Stayed 1 night

The hotel was a bit off the beaten path, but the amenities were excellent. It's not the type of location where you can easily walk into town or explore Hakone. But, once you get settled, you might not even need to leave! Our room had an amazing view, incredible wood tub, and great beds. There were other people staying in the hotel but we couldn't hear them or notice anyone else so it felt very private. We arrived two hours before check in and they were not able to accommodate an early check-in which was okay. They drove us down to the town center and we saw some museums before heading back. the private dinner was expensive, but very excellent. And the breakfast was outstanding. We got to eat with a great view of the mountains. And the staff was very attentive and accommodating to all our needs.

10

claire

16 May 2025

·

Stayed 1 night

Delicious food, beautiful room with amazing view. Highly recommended!!!

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely described as warm, attentive, and personalized, with timely pickups and helpful communication; staff accommodate dietary needs and special requests.

Related guest reviews

10

Kevin

18 Mar 2025

·

Stayed 1 night

From start to finish, our experience was spectacular. We were picked up at a bus stop by one of the staff members, who was attentive to us for the whole duration of the trip. While we waited in the lobby, we were served a soothing cup of delicious green tea that warmed our bodies. Upon entering our room in the main house, we were dazzled by our in-room onsen, and the breathtaking mountain view right outside our windows. Our dinner that night consisted of several courses that gave us a taste of high-quality and delicious Japanese cuisine. My husband and I were refreshed and well-rested from the inside out by the end of the trip. We will most definitely be returning when we make our way back to Japan in the future! Look no further for a high-quality ryokan.

10

Christopher

4 Dec 2024

·

Stayed 1 night

Staff exceeded all expectations l. Pickup and drop off were very timely. Communication was much appreciated prior to booking (also in english). Dinner and breakfast a lovely experience to complement a beautiful room.

10

juan

8 Sept 2023

·

Stayed 1 night

Very quiet. Visited with two little kids , and the hotel staff did everything to accommodate to our needs. Food was beyond excelent. Service incredibly professional. Picked us up at the train station. Just make sure to communicate with them by email and not phone if you dont know japanese

10

James

14 Nov 2023

·

Stayed 1 night

Staff was very accommodating, always doing everything they could to make the stay as good as possible.

10

Jill

12 Oct 2023

·

Stayed 1 night

The stay was amazing. The service was wonderful and the private onsen was perfection. The meals were delicious. Transportation offered to and from the train station. Highly recommended!

10

Justin

21 Nov 2023

·

Stayed 1 night

This hotel is a traditional Japanese ryukan. The personal attendant, Miki, that the hotel provided us was amazing and so attentive to our every need. The food that was provided for our in room meals was of extraordinary quality. I would definitely stay here again!

10

Kennedy

21 May 2025

·

Stayed 1 night

We could not have had a more incredible time during our night at Hakone Ryori Yado Kyuan. The staff was beyond kind and accommodating, lovely to be around, and ensured we had the perfect stay. Our room was stunning -- the perfect retreat after many days in Tokyo. The food was also just excellent, and will be remembered for years to come. I could not recommend this place more!!

10

Bryan

24 Jan 2024

·

Stayed 1 night

I can easily rate this experience 10/10 and it was worth every penny. From head to toe, the service was impeccable and worthy of praise. The staff was able to communicate in English so this was a great help. First off, ryokan is situated about 5-10 minutes drive away from one of the local stops in Hakone, which also included a vehicle transfer from the station. Upon reaching the ryokan, we were greeted with an immaculate view of the surrounding mountains. They had some of the best beer on tap, I believe it was the Shiro Honoka Beer by Sapporo. Cleanliness was very good, and the food was exceptional as it had some of the freshest ingredients that I had tasted. The highlight was the private onsen in the bathroom, which included a view of the mountain as well.

10

Timothy

4 Mar 2024

·

Stayed 1 night

Great stay I told them I didn’t like seafood. I tried all the seafood they gave me, the last dish with rice was supposed to have fish but the chef was very kind and gave me beef.

10

Jasmine

5 Apr 2024

·

Stayed 1 night

This place is a great spot for when you’re looking to relax. The staff was hospitable and even drove us from the station to the hotel. We had our luggage’s delivered and they were already in our room. The room itself was very nice and spacious and the meals were absolutely delicious.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Peaceful, scenic mountain setting that feels secluded and not walkable; access typically requires shuttle pickups from nearby stops or taxis.

Related guest reviews

10

Kevin

18 Mar 2025

·

Stayed 1 night

From start to finish, our experience was spectacular. We were picked up at a bus stop by one of the staff members, who was attentive to us for the whole duration of the trip. While we waited in the lobby, we were served a soothing cup of delicious green tea that warmed our bodies. Upon entering our room in the main house, we were dazzled by our in-room onsen, and the breathtaking mountain view right outside our windows. Our dinner that night consisted of several courses that gave us a taste of high-quality and delicious Japanese cuisine. My husband and I were refreshed and well-rested from the inside out by the end of the trip. We will most definitely be returning when we make our way back to Japan in the future! Look no further for a high-quality ryokan.

8

Karen

14 Nov 2023

·

Stayed 1 night

An incredible calm peaceful place, excellent for one night, food unique. But inn was too remote for visitors who were not traveling by car.

10

Dylan

3 Dec 2024

·

Stayed 1 night

Very beautiful place to spend the night enjoy the amenities the bathtub. The food was great kind of remote little hard to find other than that. It’s amazing.

10

MEI-JU

12 Aug 2024

·

Stayed 1 night

陽台有個人湯屋，屋外綠蔭盎然，隱密性高。餐點多樣而美味。只是交通比較不便，到達飯店需請飯店接駁。

Translate

10

Jackie

17 Dec 2024

·

Stayed 2 nights

The in-room mineral bath was so rejuvenating. The shuttle service to near-by train stations was convenient. The meals were “out of this world” scrumptious and unique to Japan salmon, tuna, barracuda, etc). The staff were kind and gracious (and busy). This place is a gem! If I ever find my way back to this area, I will definitely return!

10

Joel

23 Mar 2025

·

Stayed 2 nights

Very nice private onsen. Very peaceful at night. Offers transport from a few location only. Kowakien and Gora station. Small and intimate establishment. Super good food!

10

Brandon

20 May 2025

·

Stayed 1 night

We loved the stay. They didn't offer a shuttle from the train station, but did on the way back. Recommend getting a taxi or uber from any of the close stations. The staff could not have been nicer and helpful. The facility was traditional as listed and we thought it was perfect. The dinner and breakfast sets were absolutely amazing.

10

Jackson

28 Nov 2023

·

Stayed 1 night

The hotel was a bit off the beaten path, but the amenities were excellent. It's not the type of location where you can easily walk into town or explore Hakone. But, once you get settled, you might not even need to leave! Our room had an amazing view, incredible wood tub, and great beds. There were other people staying in the hotel but we couldn't hear them or notice anyone else so it felt very private. We arrived two hours before check in and they were not able to accommodate an early check-in which was okay. They drove us down to the town center and we saw some museums before heading back. the private dinner was expensive, but very excellent. And the breakfast was outstanding. We got to eat with a great view of the mountains. And the staff was very attentive and accommodating to all our needs.

10

seung mok

2 Jul 2024

·

Stayed 1 night

숙소는 좋음 하지만 숙소까지 가는 길이 불편함 숙소에서 가까운 역에서 픽업서비스 필요함 체크아웃때는 셔틀서비스 이용해서 역까지 이동해서 아주 좋았음

Translate

10

Bryan

24 Jan 2024

·

Stayed 1 night

I can easily rate this experience 10/10 and it was worth every penny. From head to toe, the service was impeccable and worthy of praise. The staff was able to communicate in English so this was a great help. First off, ryokan is situated about 5-10 minutes drive away from one of the local stops in Hakone, which also included a vehicle transfer from the station. Upon reaching the ryokan, we were greeted with an immaculate view of the surrounding mountains. They had some of the best beer on tap, I believe it was the Shiro Honoka Beer by Sapporo. Cleanliness was very good, and the food was exceptional as it had some of the freshest ingredients that I had tasted. The highlight was the private onsen in the bathroom, which included a view of the mountain as well.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Multi course kaiseki dinners and traditional breakfasts are repeatedly praised for quality, freshness, and presentation, and staff can adapt to preferences; a few guests felt the cuisine is very traditional and not for everyone.

Related guest reviews

10

Kevin

18 Mar 2025

·

Stayed 1 night

From start to finish, our experience was spectacular. We were picked up at a bus stop by one of the staff members, who was attentive to us for the whole duration of the trip. While we waited in the lobby, we were served a soothing cup of delicious green tea that warmed our bodies. Upon entering our room in the main house, we were dazzled by our in-room onsen, and the breathtaking mountain view right outside our windows. Our dinner that night consisted of several courses that gave us a taste of high-quality and delicious Japanese cuisine. My husband and I were refreshed and well-rested from the inside out by the end of the trip. We will most definitely be returning when we make our way back to Japan in the future! Look no further for a high-quality ryokan.

10

Andy

2 Apr 2023

·

Had a super relaxing experience for one night there. The hot spring is amazing. Dinner was delicious. Service was excellent.

10

Jason

8 May 2025

·

Stayed 1 night

What an outstanding experience, this was definitely the highlight of my Japan trip. We booked the Asama room, which had three beds, a semi-open onsen, and an amazing view of the mountains. Notging beats waking up on the morning, and just staring in awe at the beautiful scenary from your bedside. The neals were extremely filling and delicious. Kaiseki for dinner had 8 courses and breakfast had various small dishes, seafood, rice and dessert. Staff members were very polite, friendly and always willing to answer your questions. Couldnt get enough of the onsen so I tried both our in-suite and the private one you can book for 40mins, both were fantastic.

10

Elliot

5 Apr 2024

·

Stayed 1 night

This was our first stay at a traditional Ryokan. It was a great experience and the staff was very helpful. The food was good, but is very traditional so you should expect that going in. We had a lovely stay.

10

Jennifer WC

22 Mar 2023

·

Stayed 1 night

The food is excellent and the service is brilliant!

4

SHIZUE

12 Aug 2023

·

Stayed 1 night

料理旅館という事で楽しみに行きましたが、完全に外国人客中心。せめてご飯には漬け物位は付けて欲しい。部屋は4人で泊まりましたが布団を敷いたら寛ぐスペースが無い。落ち着かない。部屋の動線が不便。宿泊代に見合わない。 2度と行きたく無い。4人全員の意見です。

Translate

10

Joel

23 Mar 2025

·

Stayed 2 nights

Very nice private onsen. Very peaceful at night. Offers transport from a few location only. Kowakien and Gora station. Small and intimate establishment. Super good food!

10

claire

16 May 2025

·

Stayed 1 night

Delicious food, beautiful room with amazing view. Highly recommended!!!

10

Kennedy

21 May 2025

·

Stayed 1 night

We could not have had a more incredible time during our night at Hakone Ryori Yado Kyuan. The staff was beyond kind and accommodating, lovely to be around, and ensured we had the perfect stay. Our room was stunning -- the perfect retreat after many days in Tokyo. The food was also just excellent, and will be remembered for years to come. I could not recommend this place more!!

10

Timothy

4 Mar 2024

·

Stayed 1 night

Great stay I told them I didn’t like seafood. I tried all the seafood they gave me, the last dish with rice was supposed to have fish but the chef was very kind and gave me beef.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$437
February	US$402
March	US$568
April	US$620
May	US$580
June	US$380
July	US$374
August	US$420
September	US$474
October	US$677
November	US$717
December	US$535

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $538	3 $1,018
4 $609	5	6 $1,569	7 $1,569	8	9	10
11	12 $1,523	13	14 $1,523	15	16	17 $1,892
18 $1,523	19 $901	20 $873	21	22	23	24 $608
25 $1,569	26	27 $542	28 $1,637	29 $610	30 $644	31 $611

Hakone Kyuan

Prices for Hakone Kyuan

Monthly average prices

About this property

Location

Room options

Superior Twin Room

Suite

Deluxe Twin Room

Twin Room with Mountain View

Room Selected By Hotel

Luxury Room

Twin Room with View

Twin Room

Standard Twin Room with Sofa

Twin Room with Tatami Area with Mountain View

Room Selected By Hotel

Twin Room with Bathroom

Twin Room with Extra Bed

Guest reviews of Hakone Kyuan

Who stays here?

What guests think

Property policies

Check-in instructions

FAQs about Hakone Kyuan

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23 $565	24 $1,512	25 $597	26 $532
27 $885	28 $885	29 $582	30 $618