Age Requirements
Minimum age to check in is 18 years old
Pets
Pet max weight (per pet) in lb is 2222;Pet max weight (per pet) in kg is 1010;Service animals are allowed;Service animals are exempt from fees/restrictions;Pets allowed;Pet fee: JPY 3300 per pet, per night; Service animals are exempt from fees;
Front Desk Services
The front desk is open daily from 7:30 AM - 7 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests booked in Room Only rate plans who wish to order dinner must contact the property by 5 PM to pre-book it. Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Identification
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding; No cribs (infant beds) availableNo rollaway/extra beds available
Dining
At Shiganoyu Hotel, enjoy a satisfying meal at the restaurant. Full breakfasts are available daily from 7:30 AM to 8:30 AM for a fee.Fee for full breakfast: approximately JPY 2200 for adults and JPY 2200 for children;
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
- A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.