Hotel Servigroup Diplomatic 4 Sup

Says check in from 12, check out 12, please make this clear, turned up at the hotel to check in at 12, room still occupied, didnt tell us where we could store luggage, found luggage room inlocked??? Left cases and came back at 3, checked in, no mention of where breakfast was, pool or lifts, we were only there for 2 nights, had paid for breakfast, was getting picked up for airport before breakfast time, asked on the last night if maybe we could get a early breakfaat, was told they needed 24 hour notice, so if she had told us that when we checked in we could have booked it???? The reception staff need more training Im afaid , bar closes 2 till 4 for siesta? But not allowed own drinks round pool ???

Everything very clean, breakfast superb and entertainment very good. Was looking forward to using the Spa on the Sunday but was closed that day

Destacaría positivamente la comida del bufet, todo estaba exquisito. Lo único malo era la privacidad en el baño de la habitación porque la puerta era de cristal, no se cerraba completamente y no tenía pestillo. Además el marco de la puerta era de un metal que hacía efecto espejo y desde fuera se podía ver el interior del aseo, por lo que se te podía ver sentado en el sanitario o desnudo entrando a la ducha. También destacar que nos tocó una habitación bastante ruidosa porque estaba justo encima del muelle de carga y de la salida del personal que no tenía miramientos en salir a la calle hablando a voces de madrugada.

Used the spar, no staff,, key in reception. Spar was good and plenty of towels.

Nice and tidy