Name: Holiday Inn Resort Mazatlan by IHG
Address: Avenida Playa Gaviotas 220, Mazatlán, Sinaloa, MX
Price range: 66 US$–325 US$ per night
Rating: 9.03

Hvad siger gæsterne

På Holiday Inn Resort Mazatlan by IHG roser gæsterne ofte den beliggenhed ved stranden og udsigten over havet, rene og komfortable værelser samt det venlige personale, men de rapporterer også om periodisk bygge støj, begrænset parkering og et poolområde, der kan virke lille.

Servicen får blandede anmeldelser, med gentagne kommentarer om langsom eller uhøflig betjening i bar-/poolområdet, problemer med elevatorerne og lejlighedsvise mangler i rengøringen. Feedback vedrørende maden er varieret: mange nød morgenmaden og de interne spisesteder, mens andre oplevede begrænsede muligheder eller varierende kvalitet og barbetjening. Overordnet set kan du forvente et livligt ophold ved stranden med en god beliggenhed, fantastisk udsigt og nogle praktiske kompromiser.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

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Faciliteter

Beliggenheden ved stranden med en infinity-pool og bar/restaurant på taget er højdepunkter. Gentagne bekymringer omfatter igangværende byggerier, begrænset eller snæver parkering (rapporterede problemer med parkeringstjenesten), elevatorforsinkelser og et poolområde, der føles lille i forhold til antallet af gæster.

Relaterede gæsteanmeldelser

10

BLANCA

5. jan. 2025

·

Overnattede 1 nat

HOTEL AMAZING, JUST DON'T USE THE VALET SERVICE IT IS OUTSOURCED AND IT'S AWFUL, WE PARKED AS VISITORS LEFT AND CAME BACK AND THEY MADE A HUGE DEAL ABOUT US LOSING THE CARD, THEY GAVE US, WE WENT BACK AND FORTH WITH 3 DIFFERENT PEOPLE, NOBODY KNEW WHAT TO DO THEY WANTED TO CHARGE US 100 PESOS WHICH I SAID ALL OF THIS FOR THAT, I'LL PAY YOU 200 BUT GET IT SORTED OUT PLEASE AND THEY JUST KEPT ON GOING WITH THEIR DRAMA AND CONFUSION

8

Thelma

17. sep. 2024

·

Overnattede 2 nætter

The elevator the hotel has its too slow and many times was better the used of stairs....other than that everything was good

8

Enrique Gabayet

23. jun. 2025

·

Overnattede 4 nætter

Personal muy amable, pero le falta mantenimiento al lugar, Estacionamiento insuficiente, el gimnasio no funciona, y la comida no es buena.

8

Angela Jean

11. okt. 2025

·

Overnattede 6 nætter

Room was clean and service was great. There was construction/remodeling going on which made it noisy at breakfast and the pool.

10

Eduardo Garcia

21. feb. 2025

·

Overnattede 1 nat

En general, el hotel es excelente, el area de alberca queda a deber un poco, no tiene bar en la alberca.

6

Maria g

19. jul. 2025

·

Overnattede 3 nætter

No parking is no space’s for the car

8

Juan Diego

20. okt. 2025

·

Overnattede 3 nætter

La atención increíble, instalaciones actuales y limpió, buena vista al mar, la única área de oportunodad, no tiene rampa en acceso a la playa,

8

tahnee

28. okt. 2025

·

Overnattede 1 nat

Construction taking place. I think it was the restaurant under construction. Lots of restaurants around the area. Only real issue is the Limited parking. I got lucky and was able to get a parking spot. Parking spots are for small cars. If you have a truck, good luck. View was stunning from our patio. Patio is for standing only. Chair does not fit on the patio. But the view is worth standing and watching the sunset.

4

Maria

16. sep. 2025

·

Overnattede 4 nætter

Under construction! It’s a tall, concrete, rather soulless hotel in a long line of hotels just like it. The pool is outside the front lobby- no real seclusion. The beach is dirty but swimmable.if you have to stay here, try to get an ocean view. But the Zona Dorada is not for those who want a tranquil getaway.

8

Angel

2. sep. 2024

·

Overnattede 2 nætter

Los dos día que estuve se activó la alarma contraincendios a las 6 am. La alberca es pequeña para la cantidad de huéspedes del hotel

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Rengøring

Mange gæster beskriver hotellet og værelserne som rene eller pletfrie, men anmeldelser nævner også ujævnheder i rengøringen, snavs eller skimmel i poolområdet og lejlighedsvise lugte samt isolerede observationer af skadedyr.

Relaterede gæsteanmeldelser

10

Christina

28. jul. 2025

·

Overnattede 4 nætter

Property very clean and staff very frienfly

6

Kelly

31. jan. 2025

·

Overnattede 5 nætter

The ocean view from the room was the highlight. Otherwise my husband & I had concerns with the pigeon excrement in and around the pool area, so I was hesitant to use the pool. The staff seemed indifferent at times but the cleaning staff seemed attentive. The rooms look well used could use an upgrade.

8

Nancy

24. feb. 2025

·

Overnattede 3 nætter

Mi estancia en la habitación estuvo bien los primeros 2 días, ya que en los días que estuve jamás cambiaron las sábanas y hubo unos días que no me ponían toallas y en el mueble no limpiaba no movía nada de lo que tenía ahí apesar de dejarle diario propina a la camarista

4

Esau

13. okt. 2025

·

Overnattede 4 nætter

La habitación y elevador cucarachas el baño tirando agua y el bar la bebida q pedimos no era la indicada y tenían problemas anteriormente y así la estaban ofreciendo eso nos dijo el manager y mesera pero la chica de la limpieza agradable y personal también

10

Dennis

9. jan. 2025

·

Overnattede 5 nætter

Clean and quiet hotel with a great view

8

Itzel

18. jul. 2024

·

Overnattede 1 nat

El hotel se nota sucio, tanto en las habitaciones como en el lobby y la alberca. Los huéspedes roban en ese hotel, cuidado!

10

Gloria

27. aug. 2025

·

Overnattede 3 nætter

My stay at the hotel over the weekend was excellent! The rooms were spotless and very comfortable, and the pool area was well-kept with an amazing view of the ocean. The buffet food was delicious, with plenty of variety to choose from. The staff were friendly, welcoming, and always ready to help. I also loved that convenient stores, bars, and restaurants were within walking distance, which made everything even easier. Overall, a wonderful experience, and I would definitely stay at this hotel again!

10

Jacob Antonio

25. sep. 2025

·

Overnattede 4 nætter

Clean room

10

Maria Elena

10. jul. 2024

·

Overnattede 2 nætter

Pool need a very good scrub down you can see all the mildew on tiles bedside that every thing else was great

4

José de Jesús

22. jun. 2025

·

Overnattede 2 nætter

La atención de todo el personal muy bueno, particularmente la recepción. La limpieza deja mucho que desear, inclusive el sanitario no estaba limpio, tenía gotas que quiero pensar eran agua... La habitación cómoda. La alberca en mal estado, está deteriorada y el piso alrededor en muy mal estado.Ademas los huéspedes no colaboran ya que se meten directo de la playa así que está esa área muy sucia de arena... La playa es pública y al lado está el ingreso público, así que la verdad nones una experiencia agradable. La verdad las fotografías no corresponden al estado actual del hotel.

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Værelser

Værelserne er komfortable med havudsigt og balkoner, og nogle føler dem moderne eller rummelige. Almindelige klager omfatter manglen på et køleskab på værelset, lejlighedsvise problemer med Wi-Fi, problemer med badeværelsesarmaturer eller belysning samt potentiel støj fra musik eller arrangementer.

Relaterede gæsteanmeldelser

10

Alwyn

24. feb. 2025

·

Overnattede 7 nætter

This Holiday Inn exceeded our expectations as compared to others. Room was spacious, exceptionally clean, bed was comfortable, housekeeping were excellent. Only suggestions are that it would be nice to have a small mini fridge to keep refreshments cold. Wifi worked well but we had to sign in every day & Apple phone was a bit difficult to sign in initially. * Buffet was only on weekends * Noise from bands is noticeable but didn’t bother us

8

Martin

2. nov. 2025

·

Overnattede 1 nat

This is a n ew hotel with some construction still in progress (Nov 2025). The front door man is a very friendly and helpful fellow. The shower floor is slippery when wet and needs a grab handle. Parking is underground and still under construction. Excellent beach views.

8

Peter

12. mar. 2025

·

Overnattede 4 nætter

view ….. but there should at least be a small refrigerator in the room

8

Jose

9. sep. 2024

·

Overnattede 2 nætter

The bathroom door didn't close and the shower door didn't close either.

8

victor

13. nov. 2025

·

Overnattede 6 nætter

Overall pleased with the hotel. Rooms were very nice and clean, and the view was spectacular. Great location. Overall great service. My only complaint is that they were stingy with water and coffee. There were nice water dispensers in the lobby, but they filled them only once in the morning and by noon they were empty, and only 2 small bottles brought to the room per day. No coffee available in the lobby. Maybe this is the way that hotels are in Mexico, if which is the case I would award 5 stars due to the coffee, but the water issue should be rectified. If these things would not bother someone I would suggest this hotel.

2

Hector

28. dec. 2024

·

Overnattede 3 nætter

El hotel permitió un evento privado hasta las 1am con música a todo volumen sin importarles sus huéspedes. Cero recomendable

10

Mark

21. apr. 2025

·

Overnattede 8 nætter

Modern hotel with its own little beach. Every room an ocean view on a small balcony. A fridge in room would be nice, but not a deal breaker. Coffeemaker included

10

Laura

9. jul. 2025

·

Overnattede 2 nætter

Maxsylan is so beautiful and the sunsets are the best. So having an oceanview is a must.

8

tahnee

28. okt. 2025

·

Overnattede 1 nat

Construction taking place. I think it was the restaurant under construction. Lots of restaurants around the area. Only real issue is the Limited parking. I got lucky and was able to get a parking spot. Parking spots are for small cars. If you have a truck, good luck. View was stunning from our patio. Patio is for standing only. Chair does not fit on the patio. But the view is worth standing and watching the sunset.

8

jon

11. jan. 2025

·

Overnattede 3 nætter

Good stay with internet that went off regularly which was frustrating.

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Service

Personalet roses ofte for at være venligt og hjælpsomt, og der fremhæves særligt opmærksomme tjenere. Flere anmeldelser nævner dog langsom eller uhøflig betjening i bar-/poolområdet, problemer ved ind- eller reservation samt manglende opfølgning på ønsker.

Relaterede gæsteanmeldelser

10

Sandra

18. aug. 2025

·

Overnattede 3 nætter

They didn’t had our reservation

10

Jose

1. jan. 2025

·

Overnattede 1 nat

Soraya was the best help. She had excellent customer service and made you feel welcomed!

8

JAMES

10. nov. 2022

·

Only two elevators. You can wait a long time for an elevator if the hotel is busy. Large groups are extremely loud on the beach and go until the wee hours of the morning. Pool area food service is minimal at best. Rarely does any of the staff come to your area to ask if you need anything from the bar or to eat. I was honestly expecting better from this hotel.

10

Gloria

27. aug. 2025

·

Overnattede 3 nætter

My stay at the hotel over the weekend was excellent! The rooms were spotless and very comfortable, and the pool area was well-kept with an amazing view of the ocean. The buffet food was delicious, with plenty of variety to choose from. The staff were friendly, welcoming, and always ready to help. I also loved that convenient stores, bars, and restaurants were within walking distance, which made everything even easier. Overall, a wonderful experience, and I would definitely stay at this hotel again!

2

Viviana Azulena

8. sep. 2025

·

Overnattede 4 nætter

No me gustó que el del Bar es muy grosero, me robaron dos toallas las dejé dentro de la habitación y tuve que pagarlas , también el de seguridad de la alberca muy grosero para decir que no se pueden tener hieleras . Si deberían de decir ya que nadie ve el reglamento . Las piñas coladas la primera muy rica ya después no le ponen alcohol . y fue muy grosero, obviamente gente frac de ya está harta , pero si deberían de poner a gente que realmente disfrute de su trabajado. La señorita de seguridad bien, fue amable y me ayudó a subir mi hielera y fue muy atenta. Jamás regresaría a ese Hotel gracias.

8

victor

13. nov. 2025

·

Overnattede 6 nætter

Overall pleased with the hotel. Rooms were very nice and clean, and the view was spectacular. Great location. Overall great service. My only complaint is that they were stingy with water and coffee. There were nice water dispensers in the lobby, but they filled them only once in the morning and by noon they were empty, and only 2 small bottles brought to the room per day. No coffee available in the lobby. Maybe this is the way that hotels are in Mexico, if which is the case I would award 5 stars due to the coffee, but the water issue should be rectified. If these things would not bother someone I would suggest this hotel.

2

dayanet

9. mar. 2025

·

Overnattede 4 nætter

Let me start off by saying that Mazatlan is my favorite place to go on vacation. We visit a few times a year and always choose a different hotel for the experience. This hotel is in a great location, however, the customer service is not great. Upon arrival, the lady that helped us was bitter because I always prepay for my room and she wasn't able to upsell or have me add to our stay. As soon as she saw I prepaid, it was an unpleasant attitude towards us the entire time. We didn't even receive towels while we were there. The coffee wasn't refilled in our room and when we went downstairs to ask for a packet of salt we were denied. It was in a way where this lady made us feel like we were horrible people for asking for salt. I have never been treated so poorly. She was very condescending. I asked for towels and they never showed so we went and bought our own. We got stuck in the elevator because she never told us how to use our room key for the elevator and we weren't the only ones. Then on a different day the elevator broke down and she had an "oh well" kind of attitude. Luckily for us that we don't let things like that ruin our vacation. We still had a great time, but not at the hotel at all. Never again.

4

Ninivé

9. sep. 2024

·

Overnattede 3 nætter

hay pésimo servicio; principalmente en restaurantes y bar; la comida es muy mala al ingresar no notifican como es el uso del estacionamiento para entradas y salidas

6

KARLA BELEM GUZMAN

29. sep. 2024

·

Overnattede 4 nætter

Dos personales de seguridad nos hicieron pasar un mal rato, al no darse cuenta que nuestros jerseys de natación, era de natacion y pideron k nos lo quitaramos.... en un tono muy grosero... alndarse cuenta que estaban en un error, no se disculparon, y buscaron otro tema para pelearnos en publico... Pesimo servicio de esos dos, tambien eso era alentado por la de servicio de la alberca que siempre tuvo su cara de amargada!¡ Si no saben estar en el area de servicio al cliente, mejor no deberian tenerlos ahi.

10

LAURA

28. jul. 2025

·

Overnattede 3 nætter

El personal de restaurante excelente; Gracias Jonathan y Juan

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Lokation

Størst ros til beliggenheden ved stranden, der ligger i gåafstand fra restauranter og natteliv. Et par gæster bemærkede støj fra stranden eller området og til tider en mindre ren eller rolig stykke sand.

Relaterede gæsteanmeldelser

10

Ismael

8. jul. 2025

·

Overnattede 2 nætter

In the heart of it all. Is both, a nice retreat and a place in the middle of all the action

10

Emerit

23. jul. 2025

·

Overnattede 1 nat

Buena opción Centrica y segura

10

Terence

8. aug. 2025

·

Overnattede 5 nætter

Excellent right on the beach

10

Mario

19. nov. 2025

·

Overnattede 3 nætter

Great spot close to many restaurants and the beach

10

Irma

29. apr. 2025

·

Overnattede 5 nætter

El hotel está ubicado entre la zona dorada y o las altas en Mazatlán tiene alberca está a pie de playa tiene estacionamiento y tiene vista al mar está muy bien ubicado y el precio es accesible lo recomiendo ampliamente

8

Edson

26. jul. 2025

·

Overnattede 4 nætter

Clean, excellent location

10

Shannon

13. mar. 2025

·

Overnattede 1 nat

Loved my time here! Super walkable to good restaurants and nice beach access!

10

STEVEN

16. jan. 2025

·

Overnattede 1 nat

Secure parking and a balcony overlooking the beach. I only heard the sound of waves all night.

4

Maria

16. sep. 2025

·

Overnattede 4 nætter

Under construction! It’s a tall, concrete, rather soulless hotel in a long line of hotels just like it. The pool is outside the front lobby- no real seclusion. The beach is dirty but swimmable.if you have to stay here, try to get an ocean view. But the Zona Dorada is not for those who want a tranquil getaway.

10

Alfredo

18. sep. 2025

·

Overnattede 4 nætter

Buena ubicación, buena vista al mar, muy accesible a las tiendas, buenos alimentos. Continuar con la mejora continua,

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Spisning

Morgenmaden og buffeten fremhæves ofte som velsmagende med et godt udvalg, og flere nød de interne spisesteder og drikkevarer. Andre rapporterede om ujævn madkvalitet, begrænsede muligheder eller åbningstider og ujævn barbetjening.

Relaterede gæsteanmeldelser

8

andrea

24. mar. 2025

·

Overnattede 2 nætter

buen hotel pero ya no hay donde comer después de las 10pm

10

Gloria

27. aug. 2025

·

Overnattede 3 nætter

My stay at the hotel over the weekend was excellent! The rooms were spotless and very comfortable, and the pool area was well-kept with an amazing view of the ocean. The buffet food was delicious, with plenty of variety to choose from. The staff were friendly, welcoming, and always ready to help. I also loved that convenient stores, bars, and restaurants were within walking distance, which made everything even easier. Overall, a wonderful experience, and I would definitely stay at this hotel again!

10

David

29. maj 2025

·

Overnattede 4 nætter

Good property with good breakfast buffet

10

Kaisa

29. jan. 2025

·

Overnattede 7 nætter

We loved the hotel. The view was amazing. There’s a nice little coffee shop in the lobby. The food we had in the restaurant was good and the drinks at the rooftop bar made for a great place to watch the sunset.

10

Gerardo

9. jul. 2025

·

Overnattede 5 nætter

I would love that they provide a few more restaurants for dining, and different plates.

10

IRANY

15. apr. 2025

·

Overnattede 7 nætter

Buen servicio y muy rica la comida.

8

Regino

17. jul. 2025

·

Overnattede 4 nætter

Todo muy limpio, el Buffete de desayuno muy rico.

8

Juana adelina

2. sep. 2024

·

Overnattede 2 nætter

Tiene una hermosa vista desde el balcón, la alberca está súper padre el agua. Un plus el bar 15 fantástico.

8

Blanca Berenice

16. jun. 2025

·

Overnattede 3 nætter

Todo excelente en cuestión de instalaciones y playa, lo único malo fue el servicio. Mala recepción sin explicar nada. La regla era que no podía haber hieleras en la alberca, pero la gente que estaba en el bar quitaba bolsas hasta en los camastros para obligarte a consumir en el bar y eran muy groseros.

8

César

14. jul. 2025

·

Overnattede 2 nætter

El desayuno no nos gustó, bisteck duro el pan mosqueado, salí apestoso a fritanga del restaurant, falta más opciones de cerveza, solo hay del grupo modelo

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Måned	Gennemsnitlig pris
januar	91 US$
februar	121 US$
marts	95 US$
april	105 US$
maj	94 US$
juni	93 US$
juli	120 US$
august	113 US$
september	82 US$
oktober	87 US$
november	100 US$
december	104 US$

sø.	ma.	ti.	on.	to.	fr.	lø.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $106	16 $88	17 $89
18 $86	19 $74	20 $77	21 $88	22 $325	23 $90	24 $89
25 $74	26 $77	27 $78	28 $83	29 $78	30 $90	31 $90

sø.	ma.	ti.	on.	to.	fr.	lø.
1 $90	2 $83	3 $77	4 $90	5 $198	6	7
8 $77	9 $75	10 $79	11 $79	12 $79	13 $87	14 $160
15 $92	16 $66	17 $67	18 $68	19 $90	20 $162	21 $89
22 $70	23 $66	24 $66	25 $72	26 $68	27 $82	28 $82
29 $66	30 $66

Holiday Inn Resort Mazatlan by IHG

Priser på Holiday Inn Resort Mazatlan by IHG

Gennemsnitlige månedlige priser

Om dette overnatningssted

Lokation

Værelsesmuligheder

Standardværelse - 2 queensize-senge

Standardværelse - 1 kingsize-seng - handicapvenligt

Standardværelse - 1 kingsize-seng

Suite - flere senge

Standardværelse

Suite - 2 queensize-senge

Suite - 1 kingsize-seng

Gæsteanmeldelser af Holiday Inn Resort Mazatlan by IHG

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Hvad siger gæsterne

Overnatningsstedets retninglinjer

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