Is parking available at the property?

Limited on-site parking is available for guests. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 11:00 AM for a fee of approximately SGD 38.37 for adults and SGD 17.99 for children.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is by 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

Are airport shuttle services available?

Airport shuttle services are available for a fee of SGD 85 per vehicle (one-way, maximum occupancy 4). Guests must arrange the transfer by contacting the property 48 hours prior to arrival.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible public areas. However, guests are encouraged to contact the property for specific details.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Singapore, just steps from The Paragon and Ngee Ann City, and approximately 0.3 miles from Mount Elizabeth Medical Center and Orchard Road. Public transport options are available nearby.

Does the property have a swimming pool?

Yes, the hotel features an outdoor pool, which is accessible from 6:00 AM to 10:00 PM. The pool is seasonal.

What are the hotel's policies for guests staying with children?

Children aged 6 years old and younger can stay for free when occupying the parent's or guardian's room, using existing bedding. The property also has connecting/adjoining rooms available upon request.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of SGD 107.91 per night. Guests should request this in advance, as availability is subject to confirmation.

Pullman Singapore Orchard Hotel - Luxury Stay

Average nightly price at Pullman Singapore Orchard by month, last 12 months (USD)
Month	Average price
January	US$227
February	US$253
March	US$221
April	US$221
May	US$217
June	US$220
July	US$255
August	US$255
September	US$242
October	US$287
November	US$252
December	US$249

What guests think

At Pullman Singapore Orchard, travelers consistently praise the central Orchard Road location and friendly, attentive staff, while noting modern public spaces and generally comfortable rooms, alongside some recurring drawbacks around bathroom function and occasional front-desk delays.

Guests like being near MRT stations, shops, and dining. Rooms range from small to spacious and quiet, with a few comments about dated elements or limited workspace. Facilities are attractive but the pool and gym feel small, and changing elevators at Level 4 can be inconvenient. Expect a polished, central stay with warm service and a few operational hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Modern public areas and attractive facilities are noted, but the pool and gym are small and can feel crowded. Some guests disliked changing elevators on Level 4 or walking through the bar to reach facilities.

Related guest reviews

10

Pui Ching

9 Mar 2023

·

Stayed 4 nights

Domt like the location of gym room and swim pool. When you go to gym room or swim pool you have you walk through the bar at 4th floor. it's really make me feel uncomfortable after using those facilities and then walk through bar and then back to lift lobby.

8

Ali

4 Sept 2025

·

Stayed 2 nights

Business-friendly | Bar | Gym | Breakfast

10

Marie

10 Feb 2023

·

Stayed 3 nights

A portion of the hotel is under construction. But, it didn't bother me nor did it cause any disturbance during my stay. Stayed for 4 days. My room was recently renovated. Great location. Breakfast was good too.

8

Richard

20 Nov 2024

·

Stayed 9 nights

The front desk/reception staff, Khaliser, was very helpful and handled my request professionally and efficiently. However, the gym is a little small with only two treadmill machines. Sometimes, you would have to wait to work out. Also, the shower room floor is badly designed and constructed such that the water would not drain out effectively.

10

Kristian

3 Nov 2025

·

Stayed 2 nights

Beautiful facilities and great location.

10

Yunjung

22 Nov 2025

·

Stayed 1 night

객실이 아늑하고 깨끗합니다. 4층에서 한번 갈아타는게 조금 번거롭지만 직원분들이 아주 친절했습니다.

8

JULIAN THOMAS

11 Nov 2024

·

Stayed 3 nights

Great location, breakfast included was very good. Swimming pool a bit small, didnt take many people to get crowded, small gymnasium

6

Elly

11 May 2023

·

Stayed 4 nights

Nicely renovated hotel with a popular bar/ lounge. Breakfast was sufficient but could be better. I really liked the long breakfast hours 630-1100am. The pool was lovely. We stayed for four nights and not once did room service replenish the toiletries or tea bags / coffee pods, also I lost something which I kept in the bathrobe pockets as the staff replaced it with a new bathrobe without checking pocket content first.

8

Nao

28 Nov 2025

·

Stayed 2 nights

オーチャード中心部にあり、観光や買い物の便が非常によかったです。4階で一度エレベータを乗り換えるが面倒でした。

10

Irina

27 Sept 2025

·

Stayed 3 nights

We had a fantastic stay in this modern, exceptionally managed hotel. Reception and concierge service was immaculate, staff very attentive and caring, lobby and public areas in perfect shape. Rooms need an update as they don't match the wow effect the hotel crates from its facade and lobby.

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Cleanliness

Rooms are generally clean, but recurring maintenance and hygiene issues are reported, including weak or fluctuating showers, poor drainage, occasional odors or pests, and inconsistent replenishment. Bathrooms sometimes end up wet after showers.

Related guest reviews

8

lynette

10 Aug 2025

·

Stayed 1 night

Rain shower weak and 1 bath gel dispenser faulty.

10

Ai Ling

29 Sept 2025

·

Stayed 11 nights

Service is immaculate. Room is clean and appreciate how I’m taken care of. One thing that can be improved is the consistency of the shower water. The shower water temperature turns very hot and it burns the skin a few times in a 5-min shower.

8

Ayo

19 Feb 2025

·

Stayed 3 nights

I don’t think the cleanliness compares to many of the 5 star hotels I’ve stayed at. A lot of surface level cleaning. That being said, the food was really nice & the staff are great. Aesthetically pleasing general areas & close to lot of shopping options.

8

Hor Yan June

20 Jun 2025

·

Stayed 6 nights

I have 2 issues to bring up, first one is: there is no hand-rail (safety) inside the shower, second one is terrible, during shower, water running hot and cold which is annoying, I have reported and they said nothing wrong, this happened every night during my 6-days stay and my daughter stayed next door (607) also had the same experience !

6

Nam Quoc

9 Oct 2023

·

Stayed 7 nights

For a hotel with five stars, the breakfast was below average. In order to interact with guests, the chefs working the morning buffet line lack manners and decency. That has to change. The bathroom floor, including the sink and toilet bowl, is always wet when I take a shower.

8

Pg Hjh Halimah Pg Hj

31 Dec 2025

·

Stayed 5 nights

Good location right at the centre of orchard road. The room is quite small and clean. The staff are friendly and helpful. The only problem is the shower floor trap is blocked . Otherwise it is comfortable to stay here

6

Elly

11 May 2023

·

Stayed 4 nights

Nicely renovated hotel with a popular bar/ lounge. Breakfast was sufficient but could be better. I really liked the long breakfast hours 630-1100am. The pool was lovely. We stayed for four nights and not once did room service replenish the toiletries or tea bags / coffee pods, also I lost something which I kept in the bathrobe pockets as the staff replaced it with a new bathrobe without checking pocket content first.

6

Pedro Paulo

23 Dec 2024

·

Stayed 1 night

I am a habitue of Accor hotels, always imagined that Pullman was a reference of design and more than everything clean. Foe the first time I faced smelly room and bed giving off bad smell, only could sleep after cover my nose with a shirt full of one of my perfumes. Terrible for a Pullman hotel….

6

Sam

26 Mar 2025

·

Stayed 3 nights

Great location and stay. The staff were hospitable and friendly. The room was clean but bugs lined the rolller blinds of the bathroom. I told the staff on the second day but nothing was done about it.

4

Kun Lam Ivan

20 Oct 2025

·

Stayed 3 nights

shower water was terribly weak. staff were helpful, efficient and very convenience to access shopping mall. no cnn and insufficient intl channels.

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Rooms

Comfort is good, with some rooms spacious and quiet, but others are small, have limited views, or feel a bit dated. Several guests missed a proper work desk or chair and found Wi-Fi setup a bit cumbersome.

Related guest reviews

6

Marc

4 Dec 2025

·

Stayed 3 nights

Staff and hotel nice, only issue was sound of construction work late at night which made it challenging sleeping after long flight from Europe. Otherwise conveniently located and again great staff.

10

Julian Luis

7 Nov 2025

·

Stayed 4 nights

Excellent location. Big rooms. Staff were all helpful.

10

Christoph

23 Nov 2025

·

Stayed 2 nights

Excellent.location to shops, malls, restaurants. Rooms are quiet (no street noise)

6

Anthony

8 May 2023

·

Stayed 4 nights

Nice but the room lacks working table and chairs especially iv stayed in premier room buy overall is so so

8

YU

5 Oct 2025

·

Stayed 4 nights

WiFiはやや面倒

4

Masahiko

5 Mar 2024

·

Stayed 4 nights

コロナ後のご時世とは言え、このレベルのホテルで宿泊費が高すぎる。いくらオーチャードのいい立地を考えても高すぎる。部屋に入ると狭くてびっくりした。一泊7万を超えた部屋とは思えないほど狭く安っぽいインテリアの部屋であった。窓からの景色はビル裏で隣のホテルの客室から丸見え。フォーシーズンズ、ヒルトンその他宿泊してきたが(今回は条件に合う他のホテルが取れなかった) そのレベルをここには絶対求められない。中東方面からの家族連れだろうか同じ階出かける際すぐに出かけずドアを開けたまま家族でずっと喋っていて子供も泣いてかなりうるさかった。ロビーもいつも人でごった返していた。清掃はきちんと行われていたがこれは当たり前のレベル。とにかく払った費用に全く見合わないレベル。二度と利用しません。

8

John

21 Apr 2025

·

Stayed 5 nights

The hotel is in a very good location for shopping & dining, but the rooms need a little upgrade.

10

Irina

27 Sept 2025

·

Stayed 3 nights

We had a fantastic stay in this modern, exceptionally managed hotel. Reception and concierge service was immaculate, staff very attentive and caring, lobby and public areas in perfect shape. Rooms need an update as they don't match the wow effect the hotel crates from its facade and lobby.

8

Lourdes

18 Sept 2023

·

Stayed 4 nights

location location location, room was comfortable, would have liked a work table and better cleaning service.

6

Dan

2 Mar 2025

·

Stayed 2 nights

Stayed as"VIP" guest at the club rooms of the hotel. The club rooms are located on the 11th floor and (so I have found) on the 4th floor. If one considers a club room DO NOT take a room on the 4th floor. Very inconvenient, overlooking a (not particularly clean) tin roof. Front desk made an effort to move me to the 11th floor, but no rooms were available, except on the last day of the trip, which wasn't relevant anymore. Otherwise the hotel is fine.

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AI-generated summary based on recent guest reviews

Service

Staff are friendly, attentive, and often go the extra mile. However, multiple reviews cite slow or understaffed check-in and occasional concierge or responsiveness lapses.

Related guest reviews

10

Giri

16 Nov 2025

·

Stayed 1 night

Very good staff

10

Ai Ling

29 Sept 2025

·

Stayed 11 nights

Service is immaculate. Room is clean and appreciate how I’m taken care of. One thing that can be improved is the consistency of the shower water. The shower water temperature turns very hot and it burns the skin a few times in a 5-min shower.

2

chang shih

3 Nov 2025

·

Stayed 1 night

櫃檯服務太慢

6

Ping Fung

31 Oct 2025

·

Stayed 3 nights

Not enough staff to handle the check in and check out

10

Lincon

30 Nov 2025

·

Stayed 2 nights

Beautiful hotel. Excellent staff.

2

chang shih

3 Nov 2025

·

Stayed 4 nights

入住櫃檯辦理時間等候太久約20分鐘(櫃檯的女性服務員一跟客人聊天).反映後態度也不佳

10

Elly

9 Nov 2025

·

Stayed 1 night

Staff really helpful & very accommodating to make memorable stay ❤️

10

SECK WEON

3 Nov 2024

·

Stayed 4 nights

Pullman orchard hotel front desk employee name miss hailey mike very friendly attitude impressive. Thanks a lot.

8

Russell

5 Oct 2024

·

Stayed 4 nights

Staff need to keep making sure of where guests want to go if the guest is confused. After calling a taxi for us, we ended up at a location miles away from where we wanted to go and ended with us having to trace our own location steps with the taxi driver. A bit of review and checking by the concierge would have solved this.

10

Irina

27 Sept 2025

·

Stayed 3 nights

We had a fantastic stay in this modern, exceptionally managed hotel. Reception and concierge service was immaculate, staff very attentive and caring, lobby and public areas in perfect shape. Rooms need an update as they don't match the wow effect the hotel crates from its facade and lobby.

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AI-generated summary based on recent guest reviews

Location

Excellent Orchard Road location near MRT, shopping, and dining, with easy access around the city. The area feels safe and convenient.

Related guest reviews

10

YU CHIEN

1 May 2024

·

Stayed 4 nights

飯店地點非常方便，離地鐵站大概走5-8分鐘，烏節路上的商場很多樣，要吃早餐或是購物都很方便。

10

Julian Luis

7 Nov 2025

·

Stayed 4 nights

Excellent location. Big rooms. Staff were all helpful.

10

Christoph

23 Nov 2025

·

Stayed 2 nights

Excellent.location to shops, malls, restaurants. Rooms are quiet (no street noise)

8

Pg Hjh Halimah Pg Hj

31 Dec 2025

·

Stayed 5 nights

Good location right at the centre of orchard road. The room is quite small and clean. The staff are friendly and helpful. The only problem is the shower floor trap is blocked . Otherwise it is comfortable to stay here

10

Kamalakar

10 Nov 2025

·

Stayed 4 nights

Location, clean room, staff, food, accessibility, almost everything for the price I paid.

8

Nao

28 Nov 2025

·

Stayed 2 nights

オーチャード中心部にあり、観光や買い物の便が非常によかったです。4階で一度エレベータを乗り換えるが面倒でした。

8

Gopinath

22 Feb 2025

·

Stayed 6 nights

close to Metro and safe to walk around

10

Mary Charm

8 Jan 2025

·

Stayed 1 night

Great location for shops, access to transport & food. Interior is funky and classy. Internet was good and staff friendly and helpful. Would recommend!

8

Mo Sze Pallas

16 Nov 2025

·

Stayed 3 nights

Location is great

10

Zoe

2 Apr 2025

·

Stayed 1 night

Great location.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for quality and variety, and Eden restaurant and the cafe receive compliments. Some found breakfast chaotic or limited, and noted unclear halal labeling, a limited dinner menu, and pricey alcohol.

Related guest reviews

10

CHUN CHIEH

3 Feb 2025

·

Stayed 2 nights

Nice location, it’s near to shopping mall, MRT and attractions. The atmosphere of hotel is fabulous, and the breakfast (Eden) is highly recommended. Overall, I have wonderful experience and memory in this hotel.

10

Rashed

25 Jul 2024

·

Stayed 6 nights

Great staff. Good breakfast. Comfortable and great location.

8

HANAE

10 May 2025

·

Stayed 4 nights

立地が最高のホテルでした。早朝着の便で到着だった為、ついてすぐにチェックインできたのはとても助かりました。朝ごはんも美味しかったです。また利用したいです。

10

Graeham

17 Oct 2024

·

Stayed 9 nights

I really enjoyed my stay. The staff were friendly, helpful and professional. Room was extremely clean and comfortable. My room service person was excellent and went the extra mile one day when I was unwell. The breakfast was extremely good My only negative was the dinner menu. I thought it was limited and the two meals I had there were not enjoyable. I also thought the alcohol was overpriced.

8

Thomas

28 Oct 2023

·

Stayed 2 nights

I've stayed a Pullman hotels in Bangkok and Phuket, i would say my stay at Pullman Singapore didn't quite live up to my expectations. Not that anything was bad, although the breakfast were much better with more variety in Thailand.

6

Nam Quoc

9 Oct 2023

·

Stayed 7 nights

For a hotel with five stars, the breakfast was below average. In order to interact with guests, the chefs working the morning buffet line lack manners and decency. That has to change. The bathroom floor, including the sink and toilet bowl, is always wet when I take a shower.

10

Andrew L

9 Oct 2024

·

Stayed 3 nights

Another excellent stay at the Pullman Orchard. 10 out of 10. Five Stars. Triple A. The location is superb. The Eden restaurant on level 4 is good. The cafe on the same floor is great. The rooms are nice and quiet. Have stayed here multiple times and will come again.

6

Koon Jeong

27 Feb 2025

·

Stayed 1 night

Breakfast area was chaotic. Selection was limited. Poor food presentation and placement. Poor indication whether the food is Halal or non- Halal, posing serious issues to Muslim guests. Do not assume all guests understand English, and could correctly guessed the content of the food.

10

Rose

23 Mar 2025

·

Stayed 5 nights

The service was outstanding especially Hailey at check-in. Breakfest was assume with more than enough options. The location was great on Orchard rd plenty of shopping and dining. Close to two MRTs. Hotel was very clean and comfortable. We would stay again when we return

10

Ruben

3 Jan 2026

·

Stayed 2 nights

Breakfast selection was best I’ve ever seen, aircon works well, if you know you know

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $292
18 $260	19 $305	20 $289	21 $289	22 $302	23 $276	24 $277
25 $273	26 $275	27 $277	28 $302	29 $302	30 $277	31 $283

Su	Mo	Tu	We	Th	Fr	Sa
1 $232	2 $228	3 $244	4 $268	5 $256	6 $244	7 $232
8 $232	9 $244	10 $244	11 $256	12 $250	13 $256	14 $232
15 $233	16 $271	17 $309	18 $309	19 $309	20 $246	21 $244
22 $233	23 $232	24 $244	25 $244	26 $244	27 $256	28 $256
29 $256	30 $232

Pullman Singapore Orchard

Prices for Pullman Singapore Orchard

Monthly average prices

About this property

Location

Room options

Deluxe Superior Room, 1 King Bed (High Floor)

Premier Room, 2 Twin Beds, Air Conditioning (Orchard Paragon View)

Deluxe Premier Room, 1 King Bed (High Floor, Orchard Paragon View)

Superior Room, 1 King Bed, Air Conditioning

Premier Double Room, 1 King Bed, Air Conditioning (Orchard Paragon View)

Classic Room, 1 Queen Bed

Superior Twin Room, 2 Twin Beds, Air Conditioning

Club Residence, 1 King Bed

Suite, 1 King Bed, Club (Pullman)

Guest reviews of Pullman Singapore Orchard

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Pullman Singapore Orchard

Prices for upcoming dates