Comfort Inn San Antonio Northeast

Staff was not friendly, bedding was filthy.

The manager is extremely rudeandunhelpful. We needed an extra blanket yhe first night. He said they were out with no apologies or anything.I called at 6:00pm the next day to have someone pickup our trash and bring fresh towels. I was told I had to return the dirty towels to front desk in order to get more clean towels. Manager guy said housekeeper was gone for the day so I had to keep the trash in the room. Disgusting!! So my son brings the towels to the front desk and the manager said he's going to charge my credit card because one towel has a red stain. A small amount of fruit punch spilled in the room and there was nothing else to clean it up with so what choice did we have. He is charging my card $52 for a small spill on a small towel!! Ridiculous!! He also said they had no wash cloths. So what are were we supposed to bathe with? And for 4 people he gave us 2 big towels. Ridiculous!! Unprofessional nightmare!! Wouldn't let my enemy stay here!!

They had zero vending machines and wanted to charge $1 for every item purchased on card. Would only swap out towels refused to give extra towels . Rooms were not cleaned throughly between days we stayed.

Noisy bed with metal skirt made seriously loyd booming noise everytime we moved. Room echoed, inadequate lamp light in poorly designed eating area; needs a couch or something instead. Charged $25 for early check-in of 2 hours at 13:47 in afternoon. Man at front desk very unfriendly & hard to understand. Wash & dry is $7, why? What is the +plus.....had better experience at Motel 6. Would like my $25 back since it was after 12 noon and shouldn't have been charged.

Dirty rooms, elevator not working having to use stairs and rude make Middle Eastern receptionist