PortAventura Hotel Roulette - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land

Booked a room for 3 Adults which was meant to have 3 single beds. This however was not provided and staff were very unhelpful when it came to rectifying the problem. Was told there were no rooms featuring 3 single beds despite the booking specifically saying it did feature this. The room consisted of a large bed which featured 2 small double frames pushed together, however it only had 1 mattress on it, so was not separatable, it also featured 1 sheet. The single bed provided was clearly meant for a child and not long enough for an adult. Receptionist blamed Hotels.com for having the listing saying 3 single beds, however surely its down to the actual hotel/resort to put their room listings up with the correct bed configurations, had the listing said the room featured a large double and child pull out bed we wouldn't have booked it.

Ça a été compliqué d avoir l hotel choisi car nous avions choisi l hôtel roulette

Je n ai pas apprécié de ne pas recevoir de mail de hotel.com pour nous indiquer ou etait notre hotel roulette. Personne n a repondu à nos différents mails. Nous avons donc dû nous débrouiller par nous mêmes et sommes allés à l hotel el paso. Heureusement c etait celui-là. L hotel etait tres bien pour le parc. Un peu bruillant le restaurant et le soir dans les chambres.

Très beau décor. Repas tres bons ! Chambres très mal insonorisées. Beaucoup de bruit. Beaucoup d'attente pour enregistrements ou simple demande de renseignements a l'accueil en soirée. Idem fille d'attente resto a partir de 20h, et le matin a partir de 9h !!

Todo correcto