Hotel Suites Ixtapa Plaza

Staff support is lacking. The room description was not correct. I waited an hour to discuss that the room.had no mini fridge , coffee maker and microwave. I had to insist that i booked a room.with these listed items. Finally after showing the listing of the hotel 3 times to the manager he moved me to a superior room next to a Night Club. He said it was closed and very quiet. At 10pm i lived in hell until 4am The next day i asked to move rooms and i needed a fridge. The manager refused. The area is not clean. The Hotel only deserves 2 stars

El personal muy amable, el cambio de toallasfue cada 3 día

Si la habitación ecxelente y el personal tambien

Dormí pésimo x los antros vecinos. La música se terminó a las 4:30 de la mañana

El WiFi no funcionaba, me quejé y no pareció importarles, las dos noches no pude dormir porque a un lado hacen fiestas nocturnas a volumen muy alto.