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Hilton Garden Inn Chicago Central Loop - Image 1
Hilton Garden Inn Chicago Central Loop - Room
Hilton Garden Inn Chicago Central Loop - Room
Hilton Garden Inn Chicago Central Loop - View from room
Hilton Garden Inn Chicago Central Loop - Reception

Hilton Garden Inn Chicago Central Loop


Amenities

  • Free Wi-Fi

  • Elevator / Lift

  • Business Center

  • Meeting Rooms

  • Fitness Facilities

  • Luggage Storage

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Property description

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Hilton Garden Inn Chicago Central Loop, guests consistently praise clean, modern rooms and a convenient location near Willis Tower and Union Station, while feedback on service and amenities varies from warmly accommodating to occasionally frustrating and limited.

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Facilities

Limited

Cleanliness

Clean

Service

Mixed

Location

Central

Was this helpful?

10

Marissa

IAN-logo

2 weeks ago

·

Stayed 2 nights

Great place to start really enjoyed my staycation!!
Great place to start really enjoyed my staycation!!

10

Aleem

IAN-logo

2 weeks ago

·

Stayed 1 night

Didn’t eat breakfast
Didn’t eat breakfast

6

Esteban

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4 weeks ago

·

Stayed 1 night

The room was fine. The bed was the most uncomfortable I've had in years.
The room was fine. The bed was the most uncomfortable I've had in years.

6

Jonathan

IAN-logo

4 weeks ago

·

Stayed 2 nights

Arrived early, hoping but not expecting to be able to check in. I did expect to leave my name, start the check in process and get in line for a room. Nope. Agent agreed to take my bag but wouldn't go a single step farther, telling me to return after 3. When I called around 2 to see if there was a room for me, the person who answered asked if I'd done any preliminary check in or left me name. I had tried hard to do so but was bizarrely refused. The room was fine and I only used it to sleep (obvs), but the check in colored my impression of this hotel.
Arrived early, hoping but not expecting to be able to check in. I did expect to leave my name, start the check in process and get in line for a room. Nope. Agent agreed to take my bag but wouldn't go a single step farther, telling me to return after 3. When I called around 2 to see if there was a room for me, the person who answered asked if I'd done any preliminary check in or left me name. I had tried hard to do so but was bizarrely refused. The room was fine and I only used it to sleep (obvs), but the check in colored my impression of this hotel.

10

Susana

IAN-logo

Apr 28, 2026

·

Stayed 3 nights

I’d definitely recommend this hotel to anyone visiting Chicago, especially if you want a central location and a comfortable place to come back to after exploring the city.
I’d definitely recommend this hotel to anyone visiting Chicago, especially if you want a central location and a comfortable place to come back to after exploring the city.

245 S Franklin St, Chicago, Illinois, United States of America

Location

With a stay at Hilton Garden Inn Chicago Central Loop, you'll be centrally located in Chicago, steps from Willis Tower and 14 minutes by foot from Millennium Park. This hotel is 0.4 mi (0.7 km) from State Street and 0.7 mi (1.2 km) from Merchandise Mart.

Skydeck Ledge(0.1 miles)

Willis Tower(0.1 miles)

311 S Wacker Dr(0.1 miles)

State Street(0.4 miles)

CIBC Theatre(0.5 miles)

Chicago City Hall(0.5 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 23:59

Before 11:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Self parking is available on-site for a fee of USD 75.00 per night, which includes in/out privileges.


Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee ranging from approximately USD 5.00 to 25.00 per person.


Pets are allowed at the property with a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.


Check-in is from 3:00 PM to 11:59 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

The property offers wheelchair-accessible facilities, including a registration desk, business center, on-site restaurant, and meeting spaces. There is also a stair-free path to the entrance and elevators for easy access.


The hotel is centrally located in Chicago, just steps from Willis Tower and 14 minutes by foot from Millennium Park. It is 0.4 miles from State Street and 0.7 miles from Merchandise Mart.


Children are allowed at the property. The minimum age for children to stay for free is not specified.


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