Is parking available at the property?

Complimentary parking is available for guests who arrive with their own mode of transport.

What type of breakfast is offered and what are the serving hours?

A complimentary Japanese breakfast is served daily from 7:30 AM to 9:00 AM.

Are pets allowed at the property?

Pets are not allowed at this property.

What are the standard check-in and check-out times?

Check-in time starts at 3:00 PM and ends at 6:00 PM. Check-out time is at 11:00 AM.

What accessibility features are available for guests with disabilities?

The property features elevators and step-free entrances, ensuring accessibility for guests with disabilities.

What is the location of the property in relation to key landmarks?

The property is located in Beppu, close to attractions such as Hells of Beppu and Kinrin Lake. It is also near Takegawara Onsen, African Safari, and Beppu Tower.

What are the policies for guests staying with children?

One child aged 2 years old or younger stays free per registered adult when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Extra-person charges may apply, and availability varies depending on property policy. Advance request or confirmation may be required.

Hoshino Resorts KAI Beppu - 4 Star Resort in Japan

Average nightly price at Hoshino Resorts KAI Beppu by month, last 12 months (USD)
Month	Average price
January	$459
February	$388
March	$375
April	$430
May	$500
June	$475
July	$410
August	$474
September	$463
October	$492
November	$498
December	$461

What guests think

At Hoshino Resorts KAI Beppu, travelers repeatedly praise sea‑view rooms (often with private onsen), engaging on‑site activities, and generally warm, attentive staff who elevate the stay from arrival to departure.

Public baths are clean and well managed, and overall upkeep is solid. Dining draws mixed feedback: many applaud multi‑course dinners and presentation, while others find flavors average, pacing rushed, or miss Western options. The location is convenient for attractions and restaurants, though some note a walk from the station or tricky access, and a few questioned value for the price. Best for a modern ryokan‑style onsen stay with thoughtful touches.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Onsen facilities are a highlight and described as clean and well managed, with many in‑house activities and evening programs. A few guests mention dated elements or missing premium touches.

Related guest reviews

10

Hung Fai

Feb 24, 2025

·

Stayed 2 nights

Upscale hot spring hotel. Excellent services with activities provided for guests. All staff is helpful and friendly.

10

Chun Mo

May 25, 2025

·

Stayed 2 nights

Amazing view, amazing food quality and amazing service, big bath is okay so I recommend choosing a room including bath on the balcony

10

SZU Min

Sep 3, 2024

·

Stayed 2 nights

服務親切，泡湯設施很棒. 每天都有安排活動

Translate

10

Wee Boon

Jan 9, 2025

·

Stayed 1 night

Nice hotel and staff hospitality was great. Our 2 days stay include dinning and was given difference menu for the half-board. Hotel include onsen for public. If you need private room, you need to book a higher end room. Only setback is the train station is about 15min walk away. Not great if you have too many luggage to carry.

8

Yuet Ki

Jan 21, 2025

·

Stayed 1 night

Very nice for the activities at night

8

Pui Man

Sep 27, 2024

·

Stayed 1 night

Dinner was soso; staff were good and polite; lots of free drink and food for customer; good show in the evening and many in-house activities

10

Wonhong

Nov 8, 2025

·

Stayed 2 nights

일본 느낌 물씬나는 다다미 스타일 숙소로 위생, 시설, 음식, 친절함, 프로그램 등 모든 면에서 완벽합니다. 식사도 벳푸 및 규슈지방 특산물로 구성해서 더욱 기억에 남습니다. 부모님과 함께 한 여행에서 두 분 모두 극찬하시네요. 무조건 묵어보세요!

Translate

8

Wing Hei

May 15, 2024

·

A great onsen resort!

10

Ting-Ting

Dec 8, 2025

·

Stayed 1 night

非常享受的住宿體驗，房間裡的露天溫泉很棒，晚餐和早餐也很精緻美味

Translate

8

Su-ming

Feb 16, 2024

·

Stayed 2 nights

Both The spas indoor and outdoor are clean and well managed. There are fun activities, cooking ramen, making cookies, playing games and a show at night. It’s good to relax in this hotel with a panoramic ocean view.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Rooms and baths are consistently described as clean and well kept. No recurring cleanliness issues are reported.

Related guest reviews

10

Genghis

Sep 4, 2024

·

Stayed 1 night

We recently had the pleasure of staying at Hoshino Resorts KAI Beppu and I must say it exceeded all my expectations! From the moment I arrived, I was warmly welcomed by the friendly staff who went above and beyond to ensure my stay was enjoyable. The lobby, adorned with modern simplistic decor, creates a fantastic first impression. My room was spacious, impeccably clean, and well-equipped with all the amenities I could ask for, including a stunning ocean view. The separated sitting area is comfortable but the TV is small (32”) though I didn’t use it. One of the highlights of my stay was the hotel’s restaurant, which offered a delightful 8-course omakase dinner. Delightful presentations. Loved it! Overall, my experience here was nothing short of 5 stars!

10

Wonhong

Nov 8, 2025

·

Stayed 2 nights

일본 느낌 물씬나는 다다미 스타일 숙소로 위생, 시설, 음식, 친절함, 프로그램 등 모든 면에서 완벽합니다. 식사도 벳푸 및 규슈지방 특산물로 구성해서 더욱 기억에 남습니다. 부모님과 함께 한 여행에서 두 분 모두 극찬하시네요. 무조건 묵어보세요!

Translate

8

Su-ming

Feb 16, 2024

·

Stayed 2 nights

Both The spas indoor and outdoor are clean and well managed. There are fun activities, cooking ramen, making cookies, playing games and a show at night. It’s good to relax in this hotel with a panoramic ocean view.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms earn strong praise for sweeping ocean views, Japanese‑style design, comfort, and in some categories private onsen on the balcony. A few note the property feels a bit dated or that only higher‑tier rooms include private baths.

Related guest reviews

10

Jerry

Apr 15, 2025

·

Stayed 2 nights

Hotel is in a very good location in Beppu. Room faces the sea and has a private onsen which is amazing!

10

Lorenzo

Apr 26, 2025

·

Stayed 2 nights

One of the best hotels I’ve stayed in. The room is incredible, with the sea view and Japanese style, but really contemporary. Service was perfect and the food was really incredible. Best hotel!

8

Anna Luisa

May 19, 2024

·

Stayed 1 night

Most amazing views from the rooms!

10

Maki

Mar 8, 2024

·

Stayed 1 night

Great stay. Amazing views. Will be back again.

10

Chun Mo

May 25, 2025

·

Stayed 2 nights

Amazing view, amazing food quality and amazing service, big bath is okay so I recommend choosing a room including bath on the balcony

10

Carrie

May 15, 2024

·

Stayed 1 night

The view from the room was worth the price. Watched the sunrise from the picture window, totally worth it.

10

Wong Shi

Mar 24, 2024

·

The private Onsen in the room is nice, it was raining during our stay, but the private Onsen is sheltered yet still can feel the open air.

8

Eirik

Dec 24, 2025

·

Stayed 2 nights

Very nice room with sea views. Centrally located near a shopping mall and many restaurants. Unfortunately, no western food options contrary to some other Hoshino resorts so this can be challenge for some and especially children. Otherwise a very nice and pleasant stay.

10

Wing Yu

Mar 3, 2024

·

Stayed 2 nights

每間房面對海，非常優越，周邊景色不錯，可看到日出，須然洒店不大，但設施及活動能滿足客人需要，我最欣賞係餐廳設計，有好大空間給客人，保持私隱度,能舒適享受餐飲. 又近別府JR站，我會再來的。

Translate

10

Ting-Ting

Dec 8, 2025

·

Stayed 1 night

非常享受的住宿體驗，房間裡的露天溫泉很棒，晚餐和早餐也很精緻美味

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely described as warm, attentive, and professional, with many guests highlighting exceptional hospitality. Occasional issues include limited English or a cool welcome at check‑in.

Related guest reviews

10

Cheuk Yiu

Jul 2, 2024

·

職員很細心，整體感覺很好

Translate

10

Lorenzo

Apr 26, 2025

·

Stayed 2 nights

One of the best hotels I’ve stayed in. The room is incredible, with the sea view and Japanese style, but really contemporary. Service was perfect and the food was really incredible. Best hotel!

10

Yik Wun

Nov 14, 2025

·

Stayed 2 nights

Food and staff

8

Yi-Ping

Nov 28, 2025

·

Stayed 1 night

晚餐令人驚艷客房很舒適服務人員溝通交談上不太詳盡（可能是語言不通），建議可以多使用手機翻譯

Translate

10

Hung Fai

Feb 24, 2025

·

Stayed 2 nights

Upscale hot spring hotel. Excellent services with activities provided for guests. All staff is helpful and friendly.

10

Cannie

Feb 6, 2024

·

Stayed 1 night

Prefect service with excellent place

10

Lin Nah

Apr 13, 2025

·

Stayed 1 night

Great hotel with nice sea view and warm staff

10

Genghis

Sep 4, 2024

·

Stayed 1 night

We recently had the pleasure of staying at Hoshino Resorts KAI Beppu and I must say it exceeded all my expectations! From the moment I arrived, I was warmly welcomed by the friendly staff who went above and beyond to ensure my stay was enjoyable. The lobby, adorned with modern simplistic decor, creates a fantastic first impression. My room was spacious, impeccably clean, and well-equipped with all the amenities I could ask for, including a stunning ocean view. The separated sitting area is comfortable but the TV is small (32”) though I didn’t use it. One of the highlights of my stay was the hotel’s restaurant, which offered a delightful 8-course omakase dinner. Delightful presentations. Loved it! Overall, my experience here was nothing short of 5 stars!

8

WAI LING

Aug 5, 2024

·

Stayed 1 night

整體而言是令人期待的住宿地點，除了入住時接待職員的冷淡及泊車指示欠清晰外，其他方面也是相當好的！

Translate

10

Yi Xian Patrick

May 19, 2025

·

Stayed 1 night

An absolute perfect stay from the room itself to the astonishing service standards in the hotel as well as the meals we had in the hotel. It is hard to describe in words how good the experience had been. Would given it a 6 stars if possible.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Location is convenient for sightseeing and dining, with mentions of being central and near local attractions. Some note a walk from the station or tricky access, especially with luggage.

Related guest reviews

10

Jerry

Apr 15, 2025

·

Stayed 2 nights

Hotel is in a very good location in Beppu. Room faces the sea and has a private onsen which is amazing!

10

William

Nov 26, 2023

·

Stayed 1 night

I was extremely pleased with this property. I was not expecting the high level of customer service and everything from the dinner and breakfast meals to the location, ocean view, and architecture were top-notch!

8

Insoon

Mar 6, 2024

·

Stayed 1 night

호텔 ㅇㅂ구를 찾는것이 애매 하였구요 식사가 너무 현대적 이라서 저희에게는 잘 맞지 않았습니다 온천은 정말 좋았어요

Translate

10

Wee Boon

Jan 9, 2025

·

Stayed 1 night

Nice hotel and staff hospitality was great. Our 2 days stay include dinning and was given difference menu for the half-board. Hotel include onsen for public. If you need private room, you need to book a higher end room. Only setback is the train station is about 15min walk away. Not great if you have too many luggage to carry.

8

Eirik

Dec 24, 2025

·

Stayed 2 nights

Very nice room with sea views. Centrally located near a shopping mall and many restaurants. Unfortunately, no western food options contrary to some other Hoshino resorts so this can be challenge for some and especially children. Otherwise a very nice and pleasant stay.

10

Wing Yu

Mar 3, 2024

·

Stayed 2 nights

每間房面對海，非常優越，周邊景色不錯，可看到日出，須然洒店不大，但設施及活動能滿足客人需要，我最欣賞係餐廳設計，有好大空間給客人，保持私隱度,能舒適享受餐飲. 又近別府JR站，我會再來的。

Translate

8

Wai San

Apr 9, 2024

·

Stayed 1 night

酒店出行非常方便，附近有別府公園、別府塔，房間景觀一流！

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Many guests praise the multi‑course dinners and breakfasts for quality and presentation. Feedback is mixed overall, with others calling meals average or not fresh, pacing rushed, too modern, or lacking Western options.

Related guest reviews

8

Yi-Ping

Nov 28, 2025

·

Stayed 1 night

晚餐令人驚艷客房很舒適服務人員溝通交談上不太詳盡（可能是語言不通），建議可以多使用手機翻譯

Translate

8

Wai Yee

Oct 7, 2023

·

Stayed 1 night

All is well except dinning experience. Food is not tasty as expectation. Should make more efforts to improve food quality.

10

Chun Mo

May 25, 2025

·

Stayed 2 nights

Amazing view, amazing food quality and amazing service, big bath is okay so I recommend choosing a room including bath on the balcony

6

Fung Kwan C

Dec 8, 2024

·

Stayed 1 night

Resort is a bit dated. Meal was not fresh enough .

10

Genghis

Sep 4, 2024

·

Stayed 1 night

We recently had the pleasure of staying at Hoshino Resorts KAI Beppu and I must say it exceeded all my expectations! From the moment I arrived, I was warmly welcomed by the friendly staff who went above and beyond to ensure my stay was enjoyable. The lobby, adorned with modern simplistic decor, creates a fantastic first impression. My room was spacious, impeccably clean, and well-equipped with all the amenities I could ask for, including a stunning ocean view. The separated sitting area is comfortable but the TV is small (32”) though I didn’t use it. One of the highlights of my stay was the hotel’s restaurant, which offered a delightful 8-course omakase dinner. Delightful presentations. Loved it! Overall, my experience here was nothing short of 5 stars!

8

Eirik

Dec 24, 2025

·

Stayed 2 nights

Very nice room with sea views. Centrally located near a shopping mall and many restaurants. Unfortunately, no western food options contrary to some other Hoshino resorts so this can be challenge for some and especially children. Otherwise a very nice and pleasant stay.

8

Frank

Apr 21, 2025

·

Stayed 1 night

Der Blick aus dem Fenster auf das Meer ist sensationell. Ansonsten versucht das Hotel, eine authentische japanische Onsen-Erfahrung zu vermitteln. Dazu gehört auch ein im Preis enthaltenes Dinner. Wer jedoch zur ersten von zwei Essensgruppen gehört, muss damit rechnen, dass ein Gang gebracht wird, während man noch dabei ist, den vorherigen zu sich zu nehmen…

Translate

10

Yi Xian Patrick

May 19, 2025

·

Stayed 1 night

An absolute perfect stay from the room itself to the astonishing service standards in the hotel as well as the meals we had in the hotel. It is hard to describe in words how good the experience had been. Would given it a 6 stars if possible.

8

Pui Man

Sep 27, 2024

·

Stayed 1 night

Dinner was soso; staff were good and polite; lots of free drink and food for customer; good show in the evening and many in-house activities

10

Ting-Ting

Dec 8, 2025

·

Stayed 1 night

非常享受的住宿體驗，房間裡的露天溫泉很棒，晚餐和早餐也很精緻美味

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8 $638	9	10	11 $629	12 $641	13 $1,122	14 $946
15 $627	16	17 $748	18 $626	19	20	21
22	23 $1,051	24 $585	25 $769	26	27 $586	28 $1,172
29 $586	30

Su	Mo	Tu	We	Th	Fr	Sa
		1 $544	2 $546	3 $778	4	5 $795
6 $626	7 $547	8 $547	9 $795	10	11 $544	12 $796
13 $544	14 $551	15 $548	16 $797	17 $769	18 $662	19 $665
20 $922	21 $706	22 $831	23 $794	24 $598	25	26
27 $979	28 $947	29	30	31

Hoshino Resorts KAI Beppu

Prices for Hoshino Resorts KAI Beppu

Monthly average prices

About this property

Location

Room options

Japanese-Style Room with Outdoor Bath Ra3

Japanese-Style Room Ta3

Corner Japanese-Style Room with Outdoor Bath Rb3

Top Floor Japanese Style Suite with Outdoor Bath Rc3

Corner Japanese-Style Room Fa4

Guest reviews of Hoshino Resorts KAI Beppu

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Hoshino Resorts KAI Beppu

Prices for upcoming dates