Is parking available at the hotel?

Nearby parking is available for NZD 10 per day, located approximately 1640 feet away from the hotel. No reservation is required.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee of approximately NZD 25 to 32 per person.

Does the hotel allow pets?

The hotel does not allow pets, but service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is from 2:00 PM until 11:00 PM, and check-out is by 10:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

Are airport shuttle services available?

A roundtrip airport shuttle is available for a surcharge of NZD 50.00 per person (one-way) and can be arranged through the hotel.

What accessibility features are available for guests with disabilities?

The hotel features limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific details about room accessibility are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Christchurch, just steps from Cashel Mall and within a 5-minute walk of the Bridge of Remembrance. It is 0.2 miles from Te Pae Christchurch Convention and Exhibition Centre and 0.3 miles from Riverside Market. Public transport options are available nearby.

What are the policies for guests staying with children?

Children are allowed at the hotel, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

Cribs are available for a fee of NZD 30.00 per night, and rollaway beds can be provided for NZD 80.00 per day. Advance request or confirmation is required for both.

Christchurch City Hotel

Average nightly price at Christchurch City Hotel by month, last 12 months (USD)
Month	Average price
January	$112
February	$136
March	$127
April	$119
May	$96
June	$86
July	$88
August	$102
September	$106
October	$117
November	$131
December	$112

What guests think

Christchurch City Hotel earns strong praise for its walkable, central location and modern, very clean rooms, with many guests highlighting friendly staff and a quality rooftop bar-restaurant, though some encountered closures, firm beds, or windowless rooms.

The setting is handy for restaurants, the tram and Riverside Market, but there is no onsite parking and curbside unloading is tight; discounted garage parking is a short walk away. Rooms are quiet and well designed with strong showers, though some guests found beds hard, views poor at the rear, or occasional maintenance and noise issues. Several reviews also noted people sleeping rough near the entrance, which some found off-putting. Overall, expect a clean, modern base in the city centre with excellent access and a few trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop bar/restaurant is a popular feature with city views, but it is sometimes closed (e.g., Sundays or holidays) or limited to breakfast. There is no onsite valet parking; guests use a nearby garage for a discounted fee, and curbside unloading is limited.

Related guest reviews

10

Diane

Oct 13, 2024

·

Stayed 2 nights

Great location right in the city centre so we could walk everywhere and access the eateries, the shops, the botanic gardens and the public bus direct to the airport. Quiet for a good night's sleep. Wonderful rooftop bar and restaurant.

6

Suzanne

Feb 28, 2026

·

Stayed 1 night

The hotel itself was pretty new and the room was okay. Checking in was tricky since there is little parking in front and we were surprised to find out that there was no valet. Cars are self parked a block away in a public lot. The rooftop bar/restaurant that they brag about was closed for lunch, dinner and cocktails at night. Only open for breakfast but didn’t have the buffet setup because of lack of demand. We had a morning flight so wanted to have breakfast at 6:45 am but they would not accommodate us. They actually lock out the elevator access until 7:00 am! Although we paid for the bnb package, we left without eating. Location good for restaurant access but I would not stay here again. Too many other better options.

10

Theresa

May 4, 2025

·

Stayed 1 night

Really nice new hotel. Room well appointed. Lovely roof top bar for a cocktail. They offer parking around the corner for $10 over night. Great pressure in the shower. Lovely tea selection in room

10

Joanne

Jan 20, 2025

·

Stayed 2 nights

Location was fabulous - handy to everything we needed including the Riverside Market, and shopping. Rooms clean, and bed comfortable. Would have been better if there was parking at the building. Whilst there are 4 10 minute park spaces out front, these were in use when checking in and due to the one way system and not being familiar with the area, was a bit of a hassle. The hotel has an arrangement with the Wilson's Carparking down the road for a reduced parking charge.... per exit.... which can certainly add up.

10

Mark

Jul 27, 2025

·

Stayed 2 nights

Great place to stay in central Christchurch. Rooms were spacious and modern. The parking isn’t onsite but very close. The bar and resteraunt on the rooftop over looking cathedral square is amazing! Excellent food and wine service! Will be going back

10

Steven

May 19, 2023

·

Stayed 3 nights

An excellent new hotel that is well run by very friendly staff, located in the heart of CBD. Parking is in a nice garage one block away and only $10nz each time you exit, but with everything within walking distance it’s a great deal. Highly recommend!

10

Jill

Sep 25, 2024

·

Stayed 2 nights

Great location, nice spacious rooms. No breakfast on site.

10

YOKO

Feb 25, 2025

·

Stayed 1 night

Great location for sightseeing, shopping, and restaurants. Security was excellent. We enjoyed the top roof restaurant. Highly recommended!

10

Nick

Feb 7, 2025

·

Stayed 2 nights

Great hotel in the heart of Christchurch. Had a really new feel to it. Room spotlessly clean , bed comfortable with crisp clean linen. Good size room and bathroom. Shower powerful and hot. Roof top bar looked good but wasn’t open on the nights we stayed unfortunately. (Sun/Mon) Would definitely stay again.

10

Ayako

Nov 28, 2025

·

Stayed 2 nights

ロケーションがとても良く、どこに行くにも便利。ホテルは綺麗で設備も整っています。屋上のbarで朝食を食べました。エッグべネクトが美味しかった。駐車場もすぐ近くに立体駐車場があり、1回10ドルでこの近辺では1番お得。車を出さなくてもほとんどの観光スポットには歩いて行けました。ホテルフロントで駐車料金を払え、提携しているようです。2、5日置きっぱなしにしました。

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently praise very clean rooms and bathrooms with a new, well-kept feel. A few note housekeeping delays or occasional lapses.

Related guest reviews

10

Wissam

Sep 22, 2025

·

Stayed 2 nights

Very nice hotel in the city center. Clean room, comfortable bed, clean bathroom.

10

Rick

Dec 4, 2022

·

Stayed 19,330 nights

The hotel was central, spotless and quiet. Everything we needed.

10

Paul

Apr 2, 2025

·

Stayed 2 nights

Very clean and of course only 2 yrs old. Room was great,shower and bathroom good size, bar and restaurant on the 5th floor very good. Would stay here again with hesitation.

6

Bobby

Feb 1, 2026

·

Stayed 2 nights

Very clean and comfortable. We stayed a few days. Less than average breakfast buffet. Only a few items that we ok. The restaurant and bar was closed otherwise for our stay. The housekeeping was tough. We had ask at the end of the day to do our room and again ask for coffee packets since were leaving

2

Allan

Mar 14, 2023

·

Stayed 2 nights

Septic tank stench and diesel fumes coming thru air conditioning. Shower leaks heaps of water onto bathroom floor, no parking for vehicles, no restaurant no bar, bathroom not cleaned properly, limited TV, no plates,

10

Johanna

Apr 15, 2025

·

Stayed 2 nights

A nice hotel in a great location. Clean and spacious room, polite staff. Would stay again.

10

Fred

Jan 15, 2026

·

Stayed 5 nights

clean, spacious, in the CBD, walking accessible!

10

Nick

Jul 11, 2025

·

Stayed 1 night

Second stay at this property. Rooms look and feel new, clean and well designed. Bathroom room was also new and very clean. Happily stay again for work. Plus is the great dining options, lots of shopping near by and so on:

10

Lidia

Mar 9, 2025

·

Stayed 1 night

Very clean hotel!! The room, the bathroom impeccable!! Good mattress, new and clean towels!! We wanted to stay there longer but was booked and for good reason!! If you want a good, clean hotel and affordable, central location book this with no hesitation!!!

10

Angela

Dec 7, 2024

·

Stayed 2 nights

Had a fantastic stay and cannot fault anything. Probably the cleanest hotel I've stayed in, and very quiet given its busy central location. Firm, comfortable bed, spacious room, great shower. The rooftop bar and restaurant is a lovely space. Warm and friendly staff. Quality fittings - as a single traveller I felt very secure behind that hefty, stylish fire-proof bedroom door!

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Rooms

Modern rooms are generally comfortable and often spacious, with excellent water pressure and good sound insulation. Common caveats include some windowless rooms, firm beds, occasional poor views at the rear, minor maintenance issues, and sporadic street or service noise.

Related guest reviews

8

Jessica

Feb 25, 2026

·

Stayed 1 night

Located in the heart of shopping and dining options. Super walkable to everything. The room was large and had everything we needed. For the price and location, it was a good deal. Personally, we'd probably not stay here again as the parking instructions weren't very clear. The email the hotel sends out is very confusing and is outdated. The front desk has instructions that are clearer that tell you where to park for a reduced cost by parking on X floor and bringing them your ticket (this info is not in the email sent out). Additionally, the benefit of not having any windows in your room also means that you can't hear any road noise, so that was a benefit. However, we've decided that it's probably not for us.

8

Ruthie

Nov 24, 2025

·

Stayed 1 night

A few things strange in the hotel. Shower needed a bit of maintenance

10

Jo

Aug 31, 2025

·

Stayed 3 nights

Great little hotel right in the city so we could walk everywhere. It was very quiet being new with black out curtains. The shower pressure was awesome. The breakfast was excellent with good options & friendly service. Good quiet room aircon which was easy to adjust to how we liked it.Our only complaint was the bed was too hard & they kindly put a topper on it which didnt make it much softer. It also had the standard hotel polyester duvee inner which makes me sweat but luckily there was a natural fiber blanket so we could take the polyester off & just use the blanket.

8

Kenneth

Jan 5, 2024

·

Stayed 1 night

All good, but a bit of a shock to learn that we had booked a room with no windows. Turns out that if you read the fine, fine print, it is disclosed. They offered to upgrade us for $100NZD. No thank you. The room was clean and quiet - no complaints.

8

Diane

May 17, 2024

·

Stayed 3 nights

Basic hotel room. Bed rather hard. Could do with a comfortable armchair. Room overlooked rubbish bins.

8

Stuart

Sep 23, 2025

·

Stayed 2 nights

Great location within walking distance of central city attractions. No parking - though a $10 deal with nearby parking building. Beds were too hard!

2

Vasile

Mar 29, 2025

·

Stayed 2 nights

The one star rating is actually for the person who booked the room(myself😩). The lady (in training) at the front desk was really great, she did everything she could to accommodate our requests. UNFORTUNATELY, the room does not have a window, it is clearly stated in the booking section, but …I did not notice this detail when I selected the room. It is all on me, my only unhappiness is the fact the hotel is offering this room with no window. Certainly it should be a storage. Otherwise, the room size, cleanliness, bed quality, all are great.

8

Mike

May 7, 2023

·

Stayed 1 night

The property was lovely, clean, spacious and modern. The bed was really comfy too. The only issue I had was the shower slide rail was broken and would not stay up and the toilet seat was falling off. I stayed in room 204

10

Kristine

May 16, 2025

·

Stayed 1 night

Come for the convenient location, but stay for the awesome water pressure in the shower!! Holy cow! It's the best pressure we've experienced in New Zealand!!

6

Kevin

Feb 18, 2025

·

Stayed 4 nights

First of all, the hotel looks nice from the front, is well positioned in the city centre, clean and modern. Our room however, at the rear, looked out on a city garbage collection area, with a car park above it and then an office block above that. We stayed for 4 nights and couldn’t open our curtains. The noise from the garbage dump started at c5am disturbing our sleep. We asked to change rooms to the front of the hotel but the trainee responsible for reception when we arrived wasn’t empowered to arrange that for us. I believe had we been allocated a front room, our review would have been very different as there was much to like. Christchurch is a wonderful city.

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Service

Staff are widely described as friendly and helpful, with smooth late arrivals and accommodating touches in the restaurant and at reception. A few guests reported slow morning service, limited authority at check-in, or billing errors.

Related guest reviews

8

Ulises

Apr 19, 2023

·

Stayed 1 night

It was convenient, central, and close to shops and dining places. Overall it was great. I just did not like that I was charged twice for the service. One day after checking out, the lady at the front desk noticed and let me know and then I got refunded. It is no major thing as I got my money back but this seems to be a common issue where staff are not aware that the accommodation is already paid

8

Kevin

Mar 8, 2025

·

Stayed 1 night

An excellent location, right in the heart. The only negative is that the property is very austere in its design and decoration. Isla in the restaurant at breakfast was excellent.

8

Suzanne

Mar 3, 2025

·

Stayed 1 night

We were travelling the next morning on the intercity bus so this hotel was very convenient. A short walk with luggage to the bus stop. The only disappointment was the service in the rooftop cafe in the morning. We had a tight timeline for the bus the next morning so we had to leave without coffee because she didn’t want to serve us till she had washed all the tables-not cool!

10

marc

Feb 16, 2024

·

Stayed 2 nights

Location was very good. Front desk isnt staffed 24hours but they have a number for you to call. Rooms are a little tight but expected for a downtown location. Price was competitive as well.

10

Dexter

Nov 28, 2025

·

Stayed 7 nights

Great room excepting very limited storage for clothes. Breakfast was brilliant and Isla working therd made the very best coffee and provided excellent service. Friendly and attentive.

10

Susan

Oct 30, 2025

·

Stayed 2 nights

Our very late arrival was prepped in advance, and the room that greeted us was lovely in every way.

10

Heather

Dec 17, 2025

·

Stayed 2 nights

Would have liked to have tried the Bar - Open - but didn't realise it was closed Sundays and Mondays and we were busy Saturday. Lovely room with a view towards the Cathedral and the Spark Building. The room was spacious and had all that we needed. My only concern is the 2 homeless people that slept outside the entrance to the Hotel all weekend. They didn't cause any bother that I saw but very off putting. The receptionist said the Police keep an eye on them but they never moved. Thanks to the Hotel for giving us a late checkout on our last morning. Much appreciated.

10

Stacey

Oct 4, 2025

·

Stayed 2 nights

Very friendly staff. Overall wonderful experience thank you.

10

Joelma Marilia

Jul 16, 2023

·

Stayed 7 nights

The staff at this property are all great! They all go above and beyond to make your stay comfortable.

6

Kevin

Feb 18, 2025

·

Stayed 4 nights

First of all, the hotel looks nice from the front, is well positioned in the city centre, clean and modern. Our room however, at the rear, looked out on a city garbage collection area, with a car park above it and then an office block above that. We stayed for 4 nights and couldn’t open our curtains. The noise from the garbage dump started at c5am disturbing our sleep. We asked to change rooms to the front of the hotel but the trainee responsible for reception when we arrived wasn’t empowered to arrange that for us. I believe had we been allocated a front room, our review would have been very different as there was much to like. Christchurch is a wonderful city.

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Location

Exceptionally central and walkable for Cathedral Square, Riverside Market, the tram and bus exchange. Several reviews mentioned people sleeping rough near the entrance; some found this off-putting.

Related guest reviews

10

David

Feb 3, 2025

·

Stayed 2 nights

Excellent modern hotel right in the centre of Christchurch. Beside Cathedral Square and around the corner from Riverside Market and The Crossing developments. Large room, comfortable bed, and very quiet.

8

TAKUMI

Dec 21, 2025

·

Stayed 1 night

スタッフの女性が非常に親切で明るい方でした。ただ、ホテル周辺が夜間もうるさかったり、ホームレスがいてやや治安面はネガティブな印象です。

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10

Dustin

Feb 25, 2025

·

Stayed 1 night

Perfect location for a first time visiting Christchurch. Centrally located, making the city easily walkable. Nearby to great food options and attractions. Helpful and friendly staff. Clean and modern rooms with good amenities. Overall definitely recommend.

10

Margaret

Mar 19, 2025

·

Stayed 1 night

Convenient location. Walking distance to Riverside Market and the walking trails along the river. Also walked to the Cardboard transition church.

10

Ann

Jul 1, 2025

·

Stayed 3 nights

Location was perfect with easy access to Central locations. Christchurch tram just across the road. Friendly staff.

10

Beverly

Dec 4, 2025

·

Stayed 1 night

BEST location in the centre of everything! walkable to all attractions. superbly comfortable room. really happy with everything will definitely stay again

10

Shamby

Feb 7, 2024

·

Stayed 1 night

Great location to be able to walk to various shops and dining area.

10

Heather

Dec 17, 2025

·

Stayed 2 nights

Would have liked to have tried the Bar - Open - but didn't realise it was closed Sundays and Mondays and we were busy Saturday. Lovely room with a view towards the Cathedral and the Spark Building. The room was spacious and had all that we needed. My only concern is the 2 homeless people that slept outside the entrance to the Hotel all weekend. They didn't cause any bother that I saw but very off putting. The receptionist said the Police keep an eye on them but they never moved. Thanks to the Hotel for giving us a late checkout on our last morning. Much appreciated.

8

James

Nov 21, 2023

·

Stayed 1 night

The hotel facilities are good and Christchurch is a beautiful city. However, I was turned off that there was a drunk homeless man sleeping on the ground right next to the from door and several other homeless people mulling around the streets. This is not necessarily the fault of the hotel (though could’ve forced them to leave). The worker at the desk said “they don’t hurt anyone just will ask for change”. This is an unacceptable attitude. I don’t book a hotel to walk by homeless addicts to get to my room. An ambulance was called because the guy was not around able. As a physician, I stopped to help and spoke with the man. He was in no distress, but was drunk and sleeping it off. Even others in the area who stopped said he was an a@@hole and left him alone. One should not have that experience when staying at a hotel. Christchurch and this hotel seriously need to address this problem because it is a blight on otherwise beautiful city. Also, parking/unloading is horrendous. There are perhaps there small spaces to unload and they are taken by cars that park for far too long. Had to drive around block 4 times until could find a place to unload and check in. Then have to purchase parking pass for secure garage. Although the hotel was nice, these two features would prevent me from staying there again.

10

Peter

Mar 8, 2025

·

Stayed 2 nights

Very nice modern hotel in an excellent location for walking around the downtown area.

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Dining

Breakfast and the rooftop venue receive frequent praise for quality dishes and coffee, when open. However, hours can be limited or closed on some days/holidays, some breakfasts were only average, and a few guests were redirected to partner venues.

Related guest reviews

6

Suzanne

Feb 28, 2026

·

Stayed 1 night

The hotel itself was pretty new and the room was okay. Checking in was tricky since there is little parking in front and we were surprised to find out that there was no valet. Cars are self parked a block away in a public lot. The rooftop bar/restaurant that they brag about was closed for lunch, dinner and cocktails at night. Only open for breakfast but didn’t have the buffet setup because of lack of demand. We had a morning flight so wanted to have breakfast at 6:45 am but they would not accommodate us. They actually lock out the elevator access until 7:00 am! Although we paid for the bnb package, we left without eating. Location good for restaurant access but I would not stay here again. Too many other better options.

8

Victoria

Apr 27, 2024

·

Stayed 3 nights

Location of CCH was absolutely perfect, right on Cathedral Square in the centre of town. Plenty of cafes, restaurants, shopping and the tram right on the doorstep. Unfortunately no breakfast available currently but we were offered voucher for breakfast at Ibis around the corner. Very big room overlooking the Cathedral. Had a nice time in the rooftop bar for sunset drinks

8

Suzanne

Mar 3, 2025

·

Stayed 1 night

We were travelling the next morning on the intercity bus so this hotel was very convenient. A short walk with luggage to the bus stop. The only disappointment was the service in the rooftop cafe in the morning. We had a tight timeline for the bus the next morning so we had to leave without coffee because she didn’t want to serve us till she had washed all the tables-not cool!

10

Mark

Jul 27, 2025

·

Stayed 2 nights

Great place to stay in central Christchurch. Rooms were spacious and modern. The parking isn’t onsite but very close. The bar and resteraunt on the rooftop over looking cathedral square is amazing! Excellent food and wine service! Will be going back

10

Dexter

Nov 28, 2025

·

Stayed 7 nights

Great room excepting very limited storage for clothes. Breakfast was brilliant and Isla working therd made the very best coffee and provided excellent service. Friendly and attentive.

10

Jane

Feb 25, 2025

·

Stayed 1 night

Excellent position for city sightseeing. Roof top restaurant serves a good choice of breakfast dishes. Great friendly and helpful staff. Would certainly stay again if visiting Christchurch

6

Bobby

Feb 1, 2026

·

Stayed 2 nights

Very clean and comfortable. We stayed a few days. Less than average breakfast buffet. Only a few items that we ok. The restaurant and bar was closed otherwise for our stay. The housekeeping was tough. We had ask at the end of the day to do our room and again ask for coffee packets since were leaving

10

Holly

Feb 27, 2025

·

Stayed 2 nights

Fabulous location in a great city. And excellent breakfasts too

10

sanjay

Nov 17, 2025

·

Stayed 1 night

Nice hotel, great location! Spotless, quiet. Great breakfast upstairs! Highly recommend, especially for downtown Christchurch location.

10

Nick

Feb 7, 2025

·

Stayed 2 nights

Great hotel in the heart of Christchurch. Had a really new feel to it. Room spotlessly clean , bed comfortable with crisp clean linen. Good size room and bathroom. Shower powerful and hot. Roof top bar looked good but wasn’t open on the nights we stayed unfortunately. (Sun/Mon) Would definitely stay again.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $116	2 $143	3	4 $322	5 $149	6 $139	7 $138
8 $132	9 $142	10 $257	11 $149	12 $149	13 $132	14 $132
15 $127	16 $130	17	18	19	20 $158	21 $130
22 $122	23 $143	24	25 $149	26	27	28
29 $123	30 $113

Christchurch City Hotel

Prices for Christchurch City Hotel

Monthly average prices

About this property

Location

Room options

Studio

City Room, 1 King Bed, No Windows

Executive Suite, 1 King Bed with Sofa Bed

Executive Studio, 1 King Bed, City View

Guest reviews of Christchurch City Hotel

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Christchurch City Hotel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $382	23 $147	24
25 $123	26 $116	27 $138	28	29	30 $140	31