Résidence Hermès Paris Orly Aéroport

Very nice

It’s a very clean, nice and comfortable house suitable for single or married people. However the property was a No Smoking area, but some residents kept smoking cigarettes throughout the night.

I'm currently staying in room number three. I would like to inform you of my dissatisfaction with the way my reservations were organized. Today, for the second time, someone tried to open the door to the room I'm staying in. The second time was successful. Two people opened my door while I was sleeping. I already felt unsafe in this place. Now I feel even more unsafe knowing that other people have access to my room. I'm a woman traveling to another country and last night I didn't sleep well because there were a lot of men here drinking alcohol. Now two people opened the door to my room and asked me why I'm in the room!!! I would love to feel safe in this place that I'm paying for, but I really don't! Now I wonder how I'm going to leave the room tomorrow knowing that someone could enter my room at any moment??? I usually don't have a problem with anyone. In fact, earlier today, when they were trying to open the door, I tried to help the person find their room. But I can't keep quiet about this situation anymore! What if someone else opens the door to my room? If I'm not here and my belongings are missing, who will be responsible? What should I do if someone else now has the access code to my room? What if someone else opens my room during the night?

For the amount of money that these places charge, they should give us better towels and at least have a fan/AC in their units.

Terrible experience with regards to overbooking. Staff attempts to maintain an air of "transparency" and open communication but fails to notify guests about overbooking till the morning of their arrival date? Completely unprofessional and a clear disregard for any bookings made even weeks prior! Relocates guests to a "similar" hotel but considerably worse in actuality and continued to incorrectly identify how many nights of overbooking there actually was. Cannot recommend this location at all.