Is parking available at the hotel?

Complimentary parking is available on-site for guests, although it is limited.

Is breakfast offered at the hotel?

A delightful breakfast is available on-site, although specific details regarding the type and cost are not provided.

What are the check-in and check-out times?

Check-in is available from 15:00, and check-out is until 12:00. The front desk operates 24/7, allowing for requests regarding early or late check-in/check-out.

Are airport shuttle services available?

Airport shuttle services are offered, but specific pricing and arrangements are not detailed.

What accessibility features does the hotel provide?

The hotel includes features such as step-free entrances and wheelchair-accessible facilities in public areas and rooms.

Where is the hotel located?

The hotel is situated in the city center of Pasig, close to attractions such as Manila Bay, Rizal Park, and BGC Arts Center. Public transport options are available nearby.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor heated pool and a children's pool, providing a relaxing space for guests. The operational hours are not specified.

What are the policies for guests staying with children?

Children are welcome at the hotel, and there is no minimum age specified for kids to stay for free.

ACE Hotel and Suites in Pasig

Average nightly price at ACE Hotel and Suites by month, last 12 months (USD)
Month	Average price
January	US$57
February	US$54
March	US$59
April	US$59
May	US$55
June	US$56
July	US$60
August	US$64
September	US$62
October	US$74
November	US$70
December	US$73

What guests think

Across recent reviews, guests describe ACE Hotel and Suites as a value stay anchored by its popular water spa and generally friendly staff, while noting dated rooms with occasional maintenance and cleanliness issues, and a few policy-related frustrations.

Breakfast and on-site dining are often praised, though some report cold dishes, limited selection late, or higher prices. The location is convenient for Pasig, walkable to shops and restaurants, but finding taxis quickly can be difficult. Overall, expect solid value if you are comfortable with an older property.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The hydrotherapy water spa is a consistent highlight, with some guests also enjoying the rooftop or Sky bar and free or easy parking. A few note fees and time limits for pool use and request updates in certain areas.

Related guest reviews

10

Asenath Grace

14 Nov 2024

·

Stayed 1 night

Amazing stay. Relaxing spa. Great food the the Sky bar.

8

Evangeline

3 Feb 2025

·

Stayed 1 night

Good value for money. Room came with complimentary buffet breakfast and water spa

10

Julius John

11 Feb 2025

·

Stayed 1 night

free parking, free 4hr water spa and breakfast buffet for an expedia premium discount is worth it!

10

Mesael

4 Mar 2025

·

Stayed 1 night

We love the water spa included in our amenities.

6

Terry

7 Apr 2024

·

Stayed 1 night

Hotel was clean and staff was nice, hotel policy stated 300 pesos for use of pool but never stated for 4 hours only and 300 pesos per day, also never heard of no phone policy and no pictures allowed taken in pool areas.

10

Jean-Marc

16 May 2025

·

Stayed 1 night

The spa in the hotel is awesome

10

Abelaine Glandys

12 Apr 2025

·

Stayed 2 nights

The staff are very friendly and accommodating. Love my stay so far. The free breakfast buffet and access to the water spa is a nice perk with the price.

8

Rainelda

10 Apr 2024

·

Stayed 1 night

Water spa is good experience. Must try!

6

Elizabeth

15 Dec 2024

·

Stayed 5 nights

Good location in Pasig City, room was a good size but quite rundown. Hot water was only tepid, and no laundry service unless long stay customer. There is a laundry service nearby, but not very convenient for a business traveller. Breakfast was a comprehensive selection. Water spa tickets a bonus if time to try.

10

Gavin

3 Jun 2025

·

Stayed 2 nights

Loved to hydrotherapy pools below the hotel and the roofbar above it!

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: several guests found rooms or common areas clean, while others reported old or stained towels and dust accumulation, and suggested more thorough housekeeping and minor touch-ups.

Related guest reviews

6

Benedicta

24 Jan 2025

·

Stayed 1 night

The staff is very courteous and helpful. The rooms are older and the shower tiles should be re grouted. Other than that the room is clean. The towels are kind of old. The lobby smells good but the hallway on my floor smells funny. I would still choose this hotel because of the low price on Expedia

8

William

23 Jan 2025

·

Stayed 2 nights

This was a nice hotel, the only problem I saw was it was very tough to get a taxi fast. It was clean and the staff was very helpful. If you get down to breakfast at the wrong time there won’t be much to eat.

6

Rowena

19 Aug 2024

·

Stayed 3 nights

Reception, Housekeeping and Restaurant staff are ⭐️⭐️⭐️⭐️⭐️ Great food and drinks. Linens, towels are old hence look dirty with stains. You can request for better ones though.

6

Claudine

16 Mar 2024

·

Stayed 2 nights

Hotel is a bit older and dusty. Great water spa attraction and food was delicious. Location is good. Staff very attentive

2

Rommel

18 Jul 2025

·

Stayed 1 night

Staff not friendly, worst service, our room has cockroach. Hotel didn’t take action or didn’t handle properly the issue. Ask you to pay extra towel for $150 even you are a hotel guest. The couch has locked you have to pay for it php1865 just to use the sofa bed for extra person.locker room attendant not respectful. Breakfast buffet served cold..front desk staff are not friendly also.everything you do has a value.

6

Charles

26 Apr 2024

·

Stayed 2 nights

The hotel was out dated the room had not been updated including the shower fixtures and faucets the exhaust fan was leaking condensation on our towels and belongings. Other than that the room worked for our needs it was large and had everything we needed they had to replace our refrigerator because it wasn’t working. We have stayed here many times and this is the first time we have not been happy. The surrounding area is full of everything anyone could need.

6

Terry

7 Apr 2024

·

Stayed 1 night

Hotel was clean and staff was nice, hotel policy stated 300 pesos for use of pool but never stated for 4 hours only and 300 pesos per day, also never heard of no phone policy and no pictures allowed taken in pool areas.

6

Robert

5 Feb 2024

·

Stayed 1 night

Service was excellent. Facilities need to be upgraded. Minor repairs on closet doors. Shower enclosure needs to be sealed. Dust accumulated on crevices need to be worked on. Thorough vacuuming to remove hairs and dust particles is needed.

6

Rianne

14 Sept 2023

·

Stayed 2 nights

The only thing i like is the water spa. Dear owners of Ace Hotel: 1.The towels that we're provided in our room was so disgustingly old and dark. Looks like its been overused already for a decade. Its time to change and put a brand new towels. Theres not even a wash cloth provided! 2. Please can you guys provide a Netflix or Amazon prime so we can watch a good movie. We really have no choice except the local channels. Please consider this review and im sure your score will go up. Thank you

10

Monica

21 Jan 2025

·

Stayed 1 night

Good staff and clean

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally dated, with recurring maintenance issues such as worn fixtures and inconsistent hot water; some also mention noisy air conditioning or older amenities. On the plus side, several found them spacious or comfortable, and a few enjoyed good views.

Related guest reviews

8

Andrew

16 Aug 2024

·

Stayed 2 nights

Nice hotel, walkable to plenty of shops and restaurants. The spa is really good. Rooms are old but comfortable.

6

Benedicta

24 Jan 2025

·

Stayed 1 night

The staff is very courteous and helpful. The rooms are older and the shower tiles should be re grouted. Other than that the room is clean. The towels are kind of old. The lobby smells good but the hallway on my floor smells funny. I would still choose this hotel because of the low price on Expedia

10

Fherleen

25 Jun 2023

·

Stayed 1 night

Has a good view. some foods are bit pricey. But overall thumbs up.

6

Claudine

16 Mar 2024

·

Stayed 2 nights

Hotel is a bit older and dusty. Great water spa attraction and food was delicious. Location is good. Staff very attentive

10

Ryan

22 Mar 2025

·

Stayed 1 night

Qin was excellent with our check in and check out. Hotel was great, however its room decor as well as the spa area are in need of some minor updates

6

Charles

26 Apr 2024

·

Stayed 2 nights

The hotel was out dated the room had not been updated including the shower fixtures and faucets the exhaust fan was leaking condensation on our towels and belongings. Other than that the room worked for our needs it was large and had everything we needed they had to replace our refrigerator because it wasn’t working. We have stayed here many times and this is the first time we have not been happy. The surrounding area is full of everything anyone could need.

6

Robert

5 Feb 2024

·

Stayed 1 night

Service was excellent. Facilities need to be upgraded. Minor repairs on closet doors. Shower enclosure needs to be sealed. Dust accumulated on crevices need to be worked on. Thorough vacuuming to remove hairs and dust particles is needed.

2

YUTSUNG

26 Apr 2023

·

Stayed 2 nights

No hot water for shower. Air conditioner is noisy. No free bottled water. Wifi is super slow and unstable. Furthermore, they charged me 4000 PHP for deposit but said they will return 2 weeks later after checking out. Why 2 weeks? I also found that some guests were not charged deposit. Is this discrimination on nationality? I feel very uncomfortable.

6

Rianne

14 Sept 2023

·

Stayed 2 nights

The only thing i like is the water spa. Dear owners of Ace Hotel: 1.The towels that we're provided in our room was so disgustingly old and dark. Looks like its been overused already for a decade. Its time to change and put a brand new towels. Theres not even a wash cloth provided! 2. Please can you guys provide a Netflix or Amazon prime so we can watch a good movie. We really have no choice except the local channels. Please consider this review and im sure your score will go up. Thank you

6

Elizabeth

15 Dec 2024

·

Stayed 5 nights

Good location in Pasig City, room was a good size but quite rundown. Hot water was only tepid, and no laundry service unless long stay customer. There is a laundry service nearby, but not very convenient for a business traveller. Breakfast was a comprehensive selection. Water spa tickets a bonus if time to try.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is frequently described as friendly, accommodating, and efficient, with smooth check-ins and helpful staff noted. However, there are reports of slow or unfriendly interactions at times, long lines at check-in, and strict or unclear policies.

Related guest reviews

6

Benedicta

24 Jan 2025

·

Stayed 1 night

The staff is very courteous and helpful. The rooms are older and the shower tiles should be re grouted. Other than that the room is clean. The towels are kind of old. The lobby smells good but the hallway on my floor smells funny. I would still choose this hotel because of the low price on Expedia

8

Maria Luisa Cinderella

22 Feb 2023

·

Stayed 1 night

Family and I had a great stay! Check in was a breeze. Staff were accommodating. I was upgraded so I can't complain :)

8

William

23 Jan 2025

·

Stayed 2 nights

This was a nice hotel, the only problem I saw was it was very tough to get a taxi fast. It was clean and the staff was very helpful. If you get down to breakfast at the wrong time there won’t be much to eat.

6

Maria

7 Jan 2024

·

Stayed 1 night

Long line up during check-in. So many people At the lobby and check-in was slow. Also I find the 3pm check-in time later than other hotels.

6

Claudine

16 Mar 2024

·

Stayed 2 nights

Hotel is a bit older and dusty. Great water spa attraction and food was delicious. Location is good. Staff very attentive

2

Rommel

18 Jul 2025

·

Stayed 1 night

Staff not friendly, worst service, our room has cockroach. Hotel didn’t take action or didn’t handle properly the issue. Ask you to pay extra towel for $150 even you are a hotel guest. The couch has locked you have to pay for it php1865 just to use the sofa bed for extra person.locker room attendant not respectful. Breakfast buffet served cold..front desk staff are not friendly also.everything you do has a value.

10

Ryan

22 Mar 2025

·

Stayed 1 night

Qin was excellent with our check in and check out. Hotel was great, however its room decor as well as the spa area are in need of some minor updates

6

Robert

5 Feb 2024

·

Stayed 1 night

Service was excellent. Facilities need to be upgraded. Minor repairs on closet doors. Shower enclosure needs to be sealed. Dust accumulated on crevices need to be worked on. Thorough vacuuming to remove hairs and dust particles is needed.

10

Abelaine Glandys

12 Apr 2025

·

Stayed 2 nights

The staff are very friendly and accommodating. Love my stay so far. The free breakfast buffet and access to the water spa is a nice perk with the price.

10

William

17 Nov 2023

·

Stayed 2 nights

Positive, friendly and top notch customer service

Was this helpful?

AI-generated summary based on recent guest reviews

Location

The location is convenient in Pasig, walkable to shops and restaurants, and close to daily needs. Some guests found it hard to get a taxi quickly.

Related guest reviews

8

Andrew

16 Aug 2024

·

Stayed 2 nights

Nice hotel, walkable to plenty of shops and restaurants. The spa is really good. Rooms are old but comfortable.

8

William

23 Jan 2025

·

Stayed 2 nights

This was a nice hotel, the only problem I saw was it was very tough to get a taxi fast. It was clean and the staff was very helpful. If you get down to breakfast at the wrong time there won’t be much to eat.

6

Claudine

16 Mar 2024

·

Stayed 2 nights

Hotel is a bit older and dusty. Great water spa attraction and food was delicious. Location is good. Staff very attentive

6

Charles

26 Apr 2024

·

Stayed 2 nights

The hotel was out dated the room had not been updated including the shower fixtures and faucets the exhaust fan was leaking condensation on our towels and belongings. Other than that the room worked for our needs it was large and had everything we needed they had to replace our refrigerator because it wasn’t working. We have stayed here many times and this is the first time we have not been happy. The surrounding area is full of everything anyone could need.

6

Elizabeth

15 Dec 2024

·

Stayed 5 nights

Good location in Pasig City, room was a good size but quite rundown. Hot water was only tepid, and no laundry service unless long stay customer. There is a laundry service nearby, but not very convenient for a business traveller. Breakfast was a comprehensive selection. Water spa tickets a bonus if time to try.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast and overall food are often praised, with mentions of a comprehensive buffet and enjoyable meals at the bar. Negatives include cold dishes at times, limited selection if arriving late, and higher prices for some items.

Related guest reviews

10

Asenath Grace

14 Nov 2024

·

Stayed 1 night

Amazing stay. Relaxing spa. Great food the the Sky bar.

8

William

23 Jan 2025

·

Stayed 2 nights

This was a nice hotel, the only problem I saw was it was very tough to get a taxi fast. It was clean and the staff was very helpful. If you get down to breakfast at the wrong time there won’t be much to eat.

10

Fherleen

25 Jun 2023

·

Stayed 1 night

Has a good view. some foods are bit pricey. But overall thumbs up.

6

Rowena

19 Aug 2024

·

Stayed 3 nights

Reception, Housekeeping and Restaurant staff are ⭐️⭐️⭐️⭐️⭐️ Great food and drinks. Linens, towels are old hence look dirty with stains. You can request for better ones though.

6

Claudine

16 Mar 2024

·

Stayed 2 nights

Hotel is a bit older and dusty. Great water spa attraction and food was delicious. Location is good. Staff very attentive

2

Rommel

18 Jul 2025

·

Stayed 1 night

Staff not friendly, worst service, our room has cockroach. Hotel didn’t take action or didn’t handle properly the issue. Ask you to pay extra towel for $150 even you are a hotel guest. The couch has locked you have to pay for it php1865 just to use the sofa bed for extra person.locker room attendant not respectful. Breakfast buffet served cold..front desk staff are not friendly also.everything you do has a value.

10

Melissa

28 Aug 2023

·

Stayed 1 night

I liked the water spa and the buffet breakfast.

10

Abelaine Glandys

12 Apr 2025

·

Stayed 2 nights

The staff are very friendly and accommodating. Love my stay so far. The free breakfast buffet and access to the water spa is a nice perk with the price.

8

Rose Amor

30 Sept 2025

·

Stayed 1 night

good breakfast

6

Elizabeth

15 Dec 2024

·

Stayed 5 nights

Good location in Pasig City, room was a good size but quite rundown. Hot water was only tepid, and no laundry service unless long stay customer. There is a laundry service nearby, but not very convenient for a business traveller. Breakfast was a comprehensive selection. Water spa tickets a bonus if time to try.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $74	17
18 $61	19 $63	20 $61	21 $61	22 $61	23 $63	24 $63
25 $61	26 $63	27 $63	28 $63	29 $63	30 $63	31 $63

Su	Mo	Tu	We	Th	Fr	Sa
1 $63	2 $63	3 $63	4 $63	5 $63	6 $63	7 $63
8 $63	9 $63	10 $63	11 $63	12 $63	13 $63	14 $63
15 $63	16 $63	17 $63	18 $63	19 $63	20 $63	21 $63
22 $63	23 $61	24 $63	25 $63	26 $63	27 $63	28 $63
29 $63	30 $63

ACE Hotel and Suites

Prices for ACE Hotel and Suites

Monthly average prices

About this property

Location

Room options

Junior Suite with Spa Access

Deluxe Twin Room

Deluxe Twin Room with Spa Access

Junior Suite

One-Bedroom Suite with Spa Access

Deluxe Queen Room with Spa Access

One-Bedroom Suite

Deluxe Queen Room

Guest reviews of ACE Hotel and Suites

Who stays here?

What guests think

Property policies

Check-in instructions

FAQs about ACE Hotel and Suites

Prices for upcoming dates