Villa del Palmar Cancun All Inclusive Beach Resort & Spa
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From
451 US$
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Om detta boende
Skäm bort dig med ett besök på deras spa, som erbjuder bland annat massage, kroppsbehandlingar och ansiktsbehandlingar. Här har du tillgång till bland annat 5 utomhuspooler, 4 bubbelpooler och en bastu. Gäster kan enkelt ta sig till lokala ...
Bekvämligheter
Skäm bort dig med ett besök på deras spa, som erbjuder bland annat massage, kroppsbehandlingar och ansiktsbehandlingar. Här har du tillgång till bland annat 5 utomhuspooler, 4 bubbelpooler och en bastu. Gäster kan enkelt ta sig till lokala attraktioner med boendets buss (avgift tillkommer).
Företagsfaciliteter
Gäster har tillgång till bland annat limousine- och taxibokning, kemtvätt/tvättjänster och reception (öppen dygnet runt). Gäster erbjuds flygtransfer tur/retur mot en avgift (tillgänglig dygnet runt), och gratis parkeringsservice finns på plats.
Måltider
Gäster på Villa del Palmar Cancun All Inclusive Beach Resort & Spa kan äta gott på La Casona STK eller köpa något att äta i deras snackbar/deli. Koppla av med en drink på boendets strandbar eller en av 5 barer/lounger.
Rum
Känn dig som hemma i ett av de 415 individuellt inredda rummen med gratis produkter i minibar och platt-tv. Sängen har duntäcken och sängtillbehör av högsta kvalitet. Rummen har privata inredda balkonger. Gratis wi-fi gör att du kan hålla dig uppkopplad, och satellit-tv erbjuder underhållning. Badrummen har gratis toalettartiklar och hårtorkar.
Läge
Villa del Palmar Cancun All Inclusive Beach Resort & Spa ligger i Punta Sam på stranden, en kvart med bil från både Ultramar färja Puerto Juárez och Cancun Mall.
Vad finns i närheten
Punta Sam färjeterminal(0.5 miles)
Punta Sam-stranden(0.5 miles)
Playa Mujeres(1.2 miles)
El Meco (arkeologisk utgrävning)(1.6 miles)
Arrecife El Mecos undervattensmuseum(1.8 miles)
El Niño-stranden(2.7 miles)
Playa Mujeres Golf Club(2.8 miles)
El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc(2.7 miles)
Ultramar färja Puerto Juárez(3.6 miles)
Gran Puertos-piren(3.8 miles)
Marinparken Garrafon(3.9 miles)
Museo Iconografico de la Carrera Panamericana(4.5 miles)
Terminal Marítima Isla Mujeres(5.1 miles)
North Beach(5.3 miles)
Parador Fotográfico(5.3 miles)
Den största flygplatsen i närheten är Cancun, Quintana Roo (CUN-Cancun Intl.)(16.8 miles)
Flygplatstransfer
Bastu
Hiss
Parkeringsservice
Flerspråkig personal
Värdeförvaring
Läge
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, Isla Mujeres, Quintana Roo, Mexiko
Punta Sam färjeterminal (0.5 miles)
Punta Sam-stranden (0.5 miles)
Playa Mujeres (1.2 miles)
El Meco (arkeologisk utgrävning) (1.6 miles)
Arrecife El Mecos undervattensmuseum (1.8 miles)
El Niño-stranden (2.7 miles)
Rumsalternativ
15
Rum - 1 sovrum - havsutsikt
Information om rummet
1 Extra Stor Dubbelsäng
och 1 Bäddsoffa
Sovplats 3
1148 ft²
BalkongSeparat matplatsLuftkonditioneringWi-Fi (gratis)Kök
7
Rum - 2 sovrum - vid havet
Information om rummet
2 Extra Stora Dubbelsängar
och 1 Bäddsoffa
Sovplats 6
2723 ft²
BalkongSeparat matplatsLuftkonditioneringWi-Fi (gratis)Kök
15
Svit - 2 sovrum - havsutsikt
Information om rummet
1 Extra Stor Dubbelsäng
, 2 Stora Dubbelsängar
och 1 Bäddsoffa
Sovplats 6
1690 ft²
BalkongSeparat matplatsLuftkonditioneringWi-Fi (gratis)Kök
7
Two Bedroom Loft
Information om rummet
2 Extra Stora Dubbelsängar
och 1 Bäddsoffa
Sovplats 6
2210 ft²
BalkongSeparat matplatsLuftkonditioneringWi-Fi (gratis)Separat vardagsrum
8
Deluxe-rum - 1 kingsize-säng
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
538 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Privat badrum
6
Deluxe-rum - 2 queensize-sängar
Information om rummet
2 Stora Dubbelsängar
Sovplats 3
538 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Privat badrum
8
Three Bedroom Ocean Front
Information om rummet
2 Extra Stora Dubbelsängar
och 2 Stora Dubbelsängar
Sovplats 8
4628 ft²
BalkongSeparat matplatsLuftkonditioneringWi-Fi (gratis)Separat vardagsrum
12
Svit - 2 sovrum
Information om rummet
1 Extra Stor Dubbelsäng
, 2 Stora Dubbelsängar
och 1 Bäddsoffa
Sovplats 6
1689 ft²
BalkongSeparat matplatsLuftkonditioneringWi-Fi (gratis)Kök
6
Deluxe-rum - 2 queensize-sängar - havsutsikt
Information om rummet
2 Stora Dubbelsängar
Sovplats 3
538 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Privat badrum
7
Deluxe-rum - 1 kingsize-säng - havsutsikt
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
538 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Privat badrum
11
Rum - 1 sovrum
Information om rummet
1 Extra Stor Dubbelsäng
och 1 Bäddsoffa
Sovplats 3
1152 ft²
BalkongSeparat matplatsLuftkonditioneringWi-Fi (gratis)Kök
7
Two Bedroom Penthouse
Information om rummet
2 Extra Stora Dubbelsängar
och 1 Bäddsoffa
Sovplats 6
3315 ft²
BalkongSeparat matplatsLuftkonditioneringWi-Fi (gratis)Separat vardagsrum
7
Three Bedroom Loft
Information om rummet
2 Extra Stora Dubbelsängar
och 2 Stora Dubbelsängar
Sovplats 8
3500 ft²
BalkongSeparat matplatsLuftkonditioneringWi-Fi (gratis)Separat vardagsrum
Gästrecensioner för Villa del Palmar Cancun All Inclusive Beach Resort & Spa
9
Storartat
Baserat på 1 540 verifierade recensioner
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
På Villa del Palmar Cancun All Inclusive Beach Resort & Spa lyfter resenärer fram vänlig service, rymliga sviter med fin utsikt, flera pooler och familjevänliga bekvämligheter, samt generellt sett god mat, välskötta omgivningar och en avslappnad atmosfär.
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Vad gäster tycker
På Villa del Palmar Cancun All Inclusive Beach Resort & Spa lyfter resenärer fram vänlig service, rymliga sviter med fin utsikt, flera pooler och familjevänliga bekvämligheter, samt generellt sett god mat, välskötta omgivningar och en avslappnad atmosfär.
Vanliga nackdelar inkluderar att behöva signera kvitton och en upplevd press att ge dricks även på all-inclusive-paket, svårigheter att få middagsbokningar med buffén som mestadels är begränsad till frukost, och påstridiga erbjudanden om delat ägande. Läget upplevs som lugnt och något avskilt från Hotellzonen, men det är praktiskt för färjan till Isla Mujeres. Stranden kan drabbas av tång. Gäster rapporterar också om tillfälliga underhållsproblem som AC eller vattentryck, samt brist på solstolar eller skugga. Förvänta dig en avslappnad, familjeorienterad vistelse om du planerar din mat i förväg.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Faciliteter
Flera pooler och jacuzzier, barnklubb, spa, gym och strandaktiviteter som kajaker, paddle boards och en uppblåsbar bana får beröm. Omgivningarna är välskötta. Återkommande klagomål handlar om brist på solstolar/parasoller och att folk tidigt reserverar stolar.
Relaterade gästrecensioner
10
JANNESA
17 mars 2025
·
Stannade 3 nätter
Great resort that is family friendly. I traveled with a group of 8 total, one being a child under the age of 7. There were many swimming pool areas. One of which seemed to be warmed, which was nice. There are also many Jacuzzis spread around the swimming pool area which was also nice. The resort has an inflatable bouncy house on the Ocean in shallow waters, which was a great touch for the children and adults. They offered kayaking and paddle boarding with life jackets at no additional cost. The food in the buffet was just OK. The "cuisine" restaurants were a lot better. Be advised, that if you have the all-inclusive, they give you "receipts" to sign. They are not an actual charge, but rather a paper trail for their internal purposes. My husband didnt know this when he went to grab a few drinks at the bar and ended up paying for the drinks thinking he was being charged. Just an FYI. Everyday, they placed snacks in your room at no cost and stocked it with refreshments and beer. This is a great family resort but lacks much entertainment for adults. It is also a bit of a distance from the airport compared to the Hotel Zone hotels, but you know this when you look at it on the map. They do offer shuttle service options to and from the airport, which we took advantage of for decently priced fee. Overall, a great resort.
Great resort that is family friendly. I traveled with a group of 8 total, one being a child under the age of 7. There were many swimming pool areas. One of which seemed to be warmed, which was nice. There are also many Jacuzzis spread around the swimming pool area which was also nice. The resort has an inflatable bouncy house on the Ocean in shallow waters, which was a great touch for the children and adults. They offered kayaking and paddle boarding with life jackets at no additional cost. The food in the buffet was just OK. The "cuisine" restaurants were a lot better. Be advised, that if you have the all-inclusive, they give you "receipts" to sign. They are not an actual charge, but rather a paper trail for their internal purposes. My husband didnt know this when he went to grab a few drinks at the bar and ended up paying for the drinks thinking he was being charged. Just an FYI. Everyday, they placed snacks in your room at no cost and stocked it with refreshments and beer. This is a great family resort but lacks much entertainment for adults. It is also a bit of a distance from the airport compared to the Hotel Zone hotels, but you know this when you look at it on the map. They do offer shuttle service options to and from the airport, which we took advantage of for decently priced fee. Overall, a great resort.
10
Tatyana
13 feb. 2025
·
Stannade 5 nätter
We had an amazing stay at this hotel and would absolutely it! Pros: • The heated pool and multiple Jacuzzis made swimming enjoyable at any time of the day. • The hotel has separate pools for adults, families, and young children, which was great for different preferences. • Room upgrade—we were upgraded to a one-bedroom apartment, which was the best thing ever! We had a stunning ocean view, though the living room was a bit noisy due to the generators in the back. Fortunately, this did not bother the kids Helpful Tips: 1. Take the cargo ship to Isla Mujeres —It’s only $30 per adult round-trip and just a four-minute walk from the hotel. The ship is large, super stable, and you won’t feel the waves at all. It’s a much better experience than the smaller, expensive boats we saw sailing by. 2. Book restaurant before your trip—When we arrived, the earliest available dinner reservation was 9 PM for the rest of our stay. I recommend booking at least two weeks in advance. However, we got lucky by asking in person about cancellations and managed to dine at 7:30 PM one night and 8 PM another night. 3. Timeshare presentation—The hotel offers free gifts for attending a presentation, but it takes around three hours. If you’re not interested, just politely decline—they aren’t pushy at all. 4. Pool chairs go fast!—People reserve poolside chairs by 8 AM, so if you want a good spot, wake up early to claim one. There aren’t enough for the hotel’s capacity.
We had an amazing stay at this hotel and would absolutely it! Pros: • The heated pool and multiple Jacuzzis made swimming enjoyable at any time of the day. • The hotel has separate pools for adults, families, and young children, which was great for different preferences. • Room upgrade—we were upgraded to a one-bedroom apartment, which was the best thing ever! We had a stunning ocean view, though the living room was a bit noisy due to the generators in the back. Fortunately, this did not bother the kids Helpful Tips: 1. Take the cargo ship to Isla Mujeres —It’s only $30 per adult round-trip and just a four-minute walk from the hotel. The ship is large, super stable, and you won’t feel the waves at all. It’s a much better experience than the smaller, expensive boats we saw sailing by. 2. Book restaurant before your trip—When we arrived, the earliest available dinner reservation was 9 PM for the rest of our stay. I recommend booking at least two weeks in advance. However, we got lucky by asking in person about cancellations and managed to dine at 7:30 PM one night and 8 PM another night. 3. Timeshare presentation—The hotel offers free gifts for attending a presentation, but it takes around three hours. If you’re not interested, just politely decline—they aren’t pushy at all. 4. Pool chairs go fast!—People reserve poolside chairs by 8 AM, so if you want a good spot, wake up early to claim one. There aren’t enough for the hotel’s capacity.
10
Kimiko
14 apr. 2025
·
Stannade 7 nätter
Great food, great staff, lovely property. My only negative was that the gym was in the basement hidden away with no windows, no wifi for my work out apps. lol. Definitely could use an upgrade there.
Great food, great staff, lovely property. My only negative was that the gym was in the basement hidden away with no windows, no wifi for my work out apps. lol. Definitely could use an upgrade there.
10
Richard Eugene
25 mars 2025
·
Stannade 5 nätter
We have stayed at Villa more than a dozen times and have always been pleased. The only complaint is that they need more lounge chairs around ALL the pool areas as well as the beach. When the resort is anywhere near capacity seating is a real problem at the beach and pool(s) area.
We have stayed at Villa more than a dozen times and have always been pleased. The only complaint is that they need more lounge chairs around ALL the pool areas as well as the beach. When the resort is anywhere near capacity seating is a real problem at the beach and pool(s) area.
10
Leonid
1 dec. 2024
·
Stannade 6 nätter
Excellent family resort, older property but very well maintained. We received a room upgrade which was very convenient. Service is consistently excellent throughout. Beach is much better than what we read in reviews.
Excellent family resort, older property but very well maintained. We received a room upgrade which was very convenient. Service is consistently excellent throughout. Beach is much better than what we read in reviews.
10
Jain
2 aug. 2025
·
Stannade 4 nätter
They rocked it in the rooms! We loved the personal items and snacks and drinks that were replaced daily and included in the resort fees. The pools were quiet even though there were kiddos swimming around. LOVED that the pools were open after dark! YES!!!!
They rocked it in the rooms! We loved the personal items and snacks and drinks that were replaced daily and included in the resort fees. The pools were quiet even though there were kiddos swimming around. LOVED that the pools were open after dark! YES!!!!
10
Joseph
25 mars 2025
·
Rooms were great, service was great, food was good, wish there were more chairs with shade. All were claimed before 9am
Rooms were great, service was great, food was good, wish there were more chairs with shade. All were claimed before 9am
10
Gregory
25 mars 2025
·
Stannade 5 nätter
Resort, Staff and Service were all Fantastic!!! They have got to solve the Pool Chair “Saving” issue!!!! You come down to pool at 8:00am and towels and books are everywhere with no people in sight. They need to enforce their own Rules, after an hour REMOVE people belongings so people who are actually at the pool can use the Chairs!!!!!!
Resort, Staff and Service were all Fantastic!!! They have got to solve the Pool Chair “Saving” issue!!!! You come down to pool at 8:00am and towels and books are everywhere with no people in sight. They need to enforce their own Rules, after an hour REMOVE people belongings so people who are actually at the pool can use the Chairs!!!!!!
10
Courtney
11 sep. 2025
·
Stannade 6 nätter
The staff were very friendly! The spa was amazing! We definitely will be back
The staff were very friendly! The spa was amazing! We definitely will be back
10
Mateusz
23 juli 2025
·
Stannade 4 nätter
Beautiful, beautiful hotel, with the most friendly staff that treats you like a family. Family friendly, clean, with huge selection of delicious food. Amazing hotel.
Beautiful, beautiful hotel, with the most friendly staff that treats you like a family. Family friendly, clean, with huge selection of delicious food. Amazing hotel.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
Fastigheten och rummen är generellt sett mycket rena med regelbunden städning och välskötta omgivningar. Vissa gäster noterade problem som lukt av vatten, tillfälliga skadedjur eller mögel.
Relaterade gästrecensioner
10
Natalia A
3 aug. 2025
·
Stannade 4 nätter
This property was great. Every space of the property was clean, accessible, food options are awesome and the staff provides great customer service.
This property was great. Every space of the property was clean, accessible, food options are awesome and the staff provides great customer service.
6
Venkatramu S
2 sep. 2025
·
Stannade 4 nätter
Bugs, mold in bathroom, no proper communication.
Bugs, mold in bathroom, no proper communication.
10
Rachel abigail
11 feb. 2025
·
Stannade 6 nätter
The staff made you feel like you’re a rock star we loved that. The only think is the shower tub was not cleaned very well and the sheets had stains before we sleep on the bed. Otherwise everything else was amazing .
The staff made you feel like you’re a rock star we loved that. The only think is the shower tub was not cleaned very well and the sheets had stains before we sleep on the bed. Otherwise everything else was amazing .
10
Jaymie
18 okt. 2025
·
Stannade 7 nätter
The resort staff were all excellent. The food was delicious and the beach was clean
The resort staff were all excellent. The food was delicious and the beach was clean
10
Szymon
10 juli 2025
·
Stannade 6 nätter
We really enjoyed the room. It was very spacious with a king sized bed. Two large bathrooms. Great service. The resort is gorgeous and well maintained. Lots of pools to choose from with lots of palm trees for cover from the heat. Beach was great and despite lots of seaweed washing up on shore, the resort was quick to clean it up multiple times a day! Lots of loungers to choose from including cabanas. Can easily reserve a chair in the morning which was great. Very family friendly. The food was outstanding. The breakfast buffet was incredible. I would come back. Highly recommended.
We really enjoyed the room. It was very spacious with a king sized bed. Two large bathrooms. Great service. The resort is gorgeous and well maintained. Lots of pools to choose from with lots of palm trees for cover from the heat. Beach was great and despite lots of seaweed washing up on shore, the resort was quick to clean it up multiple times a day! Lots of loungers to choose from including cabanas. Can easily reserve a chair in the morning which was great. Very family friendly. The food was outstanding. The breakfast buffet was incredible. I would come back. Highly recommended.
10
David
21 okt. 2025
·
Stannade 6 nätter
Our stay at this resort was nothing short of amazing! From the moment we arrived, the staff was incredibly warm, welcoming, and genuinely hospitable. They went above and beyond to make sure every detail of our visit was perfect — from arranging special touches in our room to helping us plan activities during our stay. The food was absolutely exceptional — every meal was fresh, beautifully presented, and bursting with flavor. Whether it was breakfast by the pool or dinner at their signature restaurant, the dining experience truly exceeded our expectations. The resort itself is stunning — beautifully maintained grounds, spotless rooms, and breathtaking views that make it impossible not to relax. The amenities were top-notch as well: the spa was tranquil and luxurious, the pool area was serene, and there were plenty of fun activities for all ages. What really stood out, though, was the genuine care and attention from the entire team. They didn’t just provide great service — they made us feel like family. We left feeling refreshed, pampered, and already planning our return. Highly recommend this resort to anyone looking for a perfect blend of comfort, luxury, and heartfelt hospitality.
Our stay at this resort was nothing short of amazing! From the moment we arrived, the staff was incredibly warm, welcoming, and genuinely hospitable. They went above and beyond to make sure every detail of our visit was perfect — from arranging special touches in our room to helping us plan activities during our stay. The food was absolutely exceptional — every meal was fresh, beautifully presented, and bursting with flavor. Whether it was breakfast by the pool or dinner at their signature restaurant, the dining experience truly exceeded our expectations. The resort itself is stunning — beautifully maintained grounds, spotless rooms, and breathtaking views that make it impossible not to relax. The amenities were top-notch as well: the spa was tranquil and luxurious, the pool area was serene, and there were plenty of fun activities for all ages. What really stood out, though, was the genuine care and attention from the entire team. They didn’t just provide great service — they made us feel like family. We left feeling refreshed, pampered, and already planning our return. Highly recommend this resort to anyone looking for a perfect blend of comfort, luxury, and heartfelt hospitality.
10
Noe Damian
21 aug. 2024
·
Stannade 7 nätter
Water has an awful smell. When you shower to brushing ur teeths. Water had a bad smell thru out all our stay. Overall i had a great experience and staff made it awesome. I will definitely be back.
Water has an awful smell. When you shower to brushing ur teeths. Water had a bad smell thru out all our stay. Overall i had a great experience and staff made it awesome. I will definitely be back.
10
Tanya Ann
5 mars 2025
·
Stannade 4 nätter
I cant say enough about the great staff and hospitality at the resort! From the time we arrived, until the time we left, any needs we had, were immediately addressed and resolved. Housekeeping was on par. Very clean rooms and linens always restocked. Grounds crew did a great job with landscaping and keeping the resort looking well groomed. Wait staff was wonderful!!!! A drink was always a step away as well as food orders. Will definitely return. Thank you Villa del Palmar Cancun!!!
I cant say enough about the great staff and hospitality at the resort! From the time we arrived, until the time we left, any needs we had, were immediately addressed and resolved. Housekeeping was on par. Very clean rooms and linens always restocked. Grounds crew did a great job with landscaping and keeping the resort looking well groomed. Wait staff was wonderful!!!! A drink was always a step away as well as food orders. Will definitely return. Thank you Villa del Palmar Cancun!!!
4
Nate
30 aug. 2024
·
Stannade 4 nätter
Mosquitoes and roaches in my room.
Mosquitoes and roaches in my room.
10
Cindy
28 juli 2025
·
Stannade 6 nätter
Everything was great. Staff is very friendly and restaurants are good. Place is clean and feels safe.
Everything was great. Staff is very friendly and restaurants are good. Place is clean and feels safe.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Rymliga sviter med kök, tvättmaskin/torktumlare, stora balkonger med hängmattor och havsutsikt; många tycker att sängarna är bekväma. Vissa nämner opålitligt Wi-Fi och tillfälliga problem med AC eller vattentryck, eller buller nära utrustning.
Relaterade gästrecensioner
10
Jocelyn
2 mars 2025
·
Stannade 7 nätter
This was an amazing resort. I cant say enough good things. The one bedroom ocean view was OUTSTANDING. The food was great (french toast, oarnge juice, baccon, mimosas, mangos were my fav). Seevice was amazing by the pool and beach. Shout out to Edgar! Rooms were always cleaned quickly and turn down service made us feel like royalty. I loved everything about this resort. Kids loved the pools, hot tubs and the beach. Uggg i want to go back asap.
This was an amazing resort. I cant say enough good things. The one bedroom ocean view was OUTSTANDING. The food was great (french toast, oarnge juice, baccon, mimosas, mangos were my fav). Seevice was amazing by the pool and beach. Shout out to Edgar! Rooms were always cleaned quickly and turn down service made us feel like royalty. I loved everything about this resort. Kids loved the pools, hot tubs and the beach. Uggg i want to go back asap.
10
Michael C
18 feb. 2025
·
Stannade 5 nätter
Great family spot. Staff was amazing. Room was a 1-bedroom suite which was great for us and our two girls who shared the pullout bed and had their own bath. View was great from balcony that had a table and hammock. In room laundry was a nice surprise. Food was solid for all-inclusive. But the staff was next level.
Great family spot. Staff was amazing. Room was a 1-bedroom suite which was great for us and our two girls who shared the pullout bed and had their own bath. View was great from balcony that had a table and hammock. In room laundry was a nice surprise. Food was solid for all-inclusive. But the staff was next level.
10
JIA
21 okt. 2025
·
Stannade 3 nätter
Love this property, the staff were wonderful. The room is spacious and cleaned on the daily! The pool area was divided up nicely and the restaurants meals were top tier! Room service was restaurant quality every time (minus the fast food and pizza). The only complaint is the internet was not up to par, but other than that everything was amazing! Going back again soon!
Love this property, the staff were wonderful. The room is spacious and cleaned on the daily! The pool area was divided up nicely and the restaurants meals were top tier! Room service was restaurant quality every time (minus the fast food and pizza). The only complaint is the internet was not up to par, but other than that everything was amazing! Going back again soon!
10
Claudia
10 okt. 2025
·
Stannade 3 nätter
Loved the big, clean and spacious suites.
Loved the big, clean and spacious suites.
10
Guy
12 mars 2025
·
Stannade 5 nätter
Upgraded to a nicer room with oceanview.
Upgraded to a nicer room with oceanview.
6
JUAN
27 juli 2024
·
Stannade 4 nätter
The service was great! The people there very nice! The food was average. The water pressure was very low. The shower would cut off sometimes and the water had an Odor. The elevators in the middle were broken so we did a lot of walking to one side of the hotel to get to our room.
The service was great! The people there very nice! The food was average. The water pressure was very low. The shower would cut off sometimes and the water had an Odor. The elevators in the middle were broken so we did a lot of walking to one side of the hotel to get to our room.
10
Szymon
10 juli 2025
·
Stannade 6 nätter
We really enjoyed the room. It was very spacious with a king sized bed. Two large bathrooms. Great service. The resort is gorgeous and well maintained. Lots of pools to choose from with lots of palm trees for cover from the heat. Beach was great and despite lots of seaweed washing up on shore, the resort was quick to clean it up multiple times a day! Lots of loungers to choose from including cabanas. Can easily reserve a chair in the morning which was great. Very family friendly. The food was outstanding. The breakfast buffet was incredible. I would come back. Highly recommended.
We really enjoyed the room. It was very spacious with a king sized bed. Two large bathrooms. Great service. The resort is gorgeous and well maintained. Lots of pools to choose from with lots of palm trees for cover from the heat. Beach was great and despite lots of seaweed washing up on shore, the resort was quick to clean it up multiple times a day! Lots of loungers to choose from including cabanas. Can easily reserve a chair in the morning which was great. Very family friendly. The food was outstanding. The breakfast buffet was incredible. I would come back. Highly recommended.
10
John
7 juli 2025
·
Stannade 6 nätter
Attention to details was amazing!! Rooms are so nice and comfortable
Attention to details was amazing!! Rooms are so nice and comfortable
8
Angela
19 apr. 2025
·
Stannade 5 nätter
The property is beautiful. The pools are pristine, and the restaurants boast delicious gourmet food. We were disappointed that our personal hot tub on our balcony did not work during our entire stay. We paid a premium price for the room we had and were not compensated in anyway for this. (we were told we could perhaps have a free night if we booked there again.) We also had trouble upon arrival paying our balance. We tried to use our American Express card and were told that the machines were having trouble processing it in USD. So, we agreed to allow the card to be processed in pesos, and ended up being charged $250 more than the agreed-upon balance owed. We received varying responses regarding this and never had it resolved during our five nights there. So, we filed a dispute upon returning home. It was unusual since we were able to use our American Express card on the property to book excursions in USD. The hotel charges a higher exchange rate, but this was not told to us at the time we agreed to charge the amount in pesos. Still, you would think the amount of pesos would be adjusted to match the balance owed in USD.
The property is beautiful. The pools are pristine, and the restaurants boast delicious gourmet food. We were disappointed that our personal hot tub on our balcony did not work during our entire stay. We paid a premium price for the room we had and were not compensated in anyway for this. (we were told we could perhaps have a free night if we booked there again.) We also had trouble upon arrival paying our balance. We tried to use our American Express card and were told that the machines were having trouble processing it in USD. So, we agreed to allow the card to be processed in pesos, and ended up being charged $250 more than the agreed-upon balance owed. We received varying responses regarding this and never had it resolved during our five nights there. So, we filed a dispute upon returning home. It was unusual since we were able to use our American Express card on the property to book excursions in USD. The hotel charges a higher exchange rate, but this was not told to us at the time we agreed to charge the amount in pesos. Still, you would think the amount of pesos would be adjusted to match the balance owed in USD.
2
Mandy
24 aug. 2025
·
Stannade 7 nätter
Hotel room air conditioning unit functioned for 5 out of the 7 nights. Other 2 nights our unit was extremely uncomfortable to be in.
Hotel room air conditioning unit functioned for 5 out of the 7 nights. Other 2 nights our unit was extremely uncomfortable to be in.
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Service
Personalen beskrivs allmänt som vänlig, uppmärksam och hjälpsam vid poolerna, restaurangerna och i städningen. Återkommande negativa punkter inkluderar aggressiva erbjudanden om delat ägande, att man måste signera kvitton/känna en press att ge dricks även på all-inclusive-paket, och tillfälliga förseningar vid incheckning eller middagsbokningar.
Relaterade gästrecensioner
6
Iliana
6 juli 2025
·
Stannade 6 nätter
We arrived excited to start our vacation, but the first thing we encountered was a wait of over six hours to get our room. When they finally assigned it to us, it was still being cleaned, so we had to wait outside with our two children. Rooms and cleanliness Once ready, the rooms were spacious, comfortable, and generally very clean. Amenities were fine and the beds were comfortable. Food and drinks The all-inclusive isn’t really all-inclusive: food options are limited and the buffet is only available for breakfast. There’s no buffet for lunch or dinner, and you have to sign a receipt for every item you consume, which slows everything down. At the steakhouse bar, we encountered some staff who were openly rude, which took away from the experience. Beach and activities The beach is beautiful, but there’s a lot of seaweed and rocky areas, so it’s best to bring water shoes. Daytime activities and nighttime entertainment are quite limited—if you’re looking for constant animation, this is not the place. The best part The Legend restaurant was a highlight: delicious food, excellent service, and a genuinely friendly team. Big thanks to Jorge and the manager for their outstanding attention. Conclusion If you prioritize a clean and comfortable room, the hotel delivers. However, be prepared for long waits, limited food options, and a lack of entertainment. The Legend restaurant and its team are the real strong point, but there’s definitely room for improvement.
We arrived excited to start our vacation, but the first thing we encountered was a wait of over six hours to get our room. When they finally assigned it to us, it was still being cleaned, so we had to wait outside with our two children. Rooms and cleanliness Once ready, the rooms were spacious, comfortable, and generally very clean. Amenities were fine and the beds were comfortable. Food and drinks The all-inclusive isn’t really all-inclusive: food options are limited and the buffet is only available for breakfast. There’s no buffet for lunch or dinner, and you have to sign a receipt for every item you consume, which slows everything down. At the steakhouse bar, we encountered some staff who were openly rude, which took away from the experience. Beach and activities The beach is beautiful, but there’s a lot of seaweed and rocky areas, so it’s best to bring water shoes. Daytime activities and nighttime entertainment are quite limited—if you’re looking for constant animation, this is not the place. The best part The Legend restaurant was a highlight: delicious food, excellent service, and a genuinely friendly team. Big thanks to Jorge and the manager for their outstanding attention. Conclusion If you prioritize a clean and comfortable room, the hotel delivers. However, be prepared for long waits, limited food options, and a lack of entertainment. The Legend restaurant and its team are the real strong point, but there’s definitely room for improvement.
8
Christian
19 apr. 2025
·
Stannade 5 nätter
Check-in is a nightmare. After that everything is great.
Check-in is a nightmare. After that everything is great.
6
Bijal
23 aug. 2025
·
Stannade 3 nätter
The room we had was amazing with ocean front views and resort is very family friendly which I loved. The food options were ok. The buffet could use an upgrade with more options of foods, different pastries and cakes. It was same everyday and it gets boring. I didn’t like the fact that you have to sign a receipt each time you eat something. Waste of time to be signed out after your done eating and constantly tipping on total bill in % which really adds up. We were tipping like $30 -$40 on meals and separate for pool side. I have done all inclusive before and this wasn’t my experience. I hated that part. Don’t mind tipping but it shouldn’t be asked for which was constantly being done. Paid a lot for all inclusive and should be something we do willingly and not asked for every time we eat something. Otherwise it was good experience.
The room we had was amazing with ocean front views and resort is very family friendly which I loved. The food options were ok. The buffet could use an upgrade with more options of foods, different pastries and cakes. It was same everyday and it gets boring. I didn’t like the fact that you have to sign a receipt each time you eat something. Waste of time to be signed out after your done eating and constantly tipping on total bill in % which really adds up. We were tipping like $30 -$40 on meals and separate for pool side. I have done all inclusive before and this wasn’t my experience. I hated that part. Don’t mind tipping but it shouldn’t be asked for which was constantly being done. Paid a lot for all inclusive and should be something we do willingly and not asked for every time we eat something. Otherwise it was good experience.
6
Paola
6 maj 2025
·
Stannade 4 nätter
No tengo planeado volver , no me gustó el tener que firmar “en ceros” una cuenta cada consumo, traer brazalete de todo incluido no era suficiente…
No tengo planeado volver , no me gustó el tener que firmar “en ceros” una cuenta cada consumo, traer brazalete de todo incluido no era suficiente…
8
Jacobus Johannes Albertus
27 maj 2025
·
Stannade 7 nätter
We stayed there for a great week early May but not sure we'd go back. Property, food, staff for the most part were great BUT too many rules!!! that are intrusive and interruptive to my vacation. We pay for AI to be able to come and go as we please and not to be bothered or interrupted by the "business of the resort". The worst one is this "have to sign the bill" rule every time is just plain silly, my signature means nothing to their records or tracking as they ask my room number everywhere (not a problem) so they can get all the info they need and they know we're AI. The only reason I can see is it's just another way to extract more money out of you as there is a TIP line, this was compounded a few times with having to find my server to sign so we could leave the area. I have no problem tipping, so its not that, preferring to tip per round and in cash. Also on checkout I needed the checkout slip before our shuttle could leave, why?? Couldn't get shots in my morning coffee - our waiter admitted he didn't understand English so well - go to the restaurant bar they tell me I have to go through my waiter aargh!!! - the bottle was literally right there can't just give me something I've already paid for without me having to get frustrated about it, it's not a licensing thing as they serve other alcohol.
We stayed there for a great week early May but not sure we'd go back. Property, food, staff for the most part were great BUT too many rules!!! that are intrusive and interruptive to my vacation. We pay for AI to be able to come and go as we please and not to be bothered or interrupted by the "business of the resort". The worst one is this "have to sign the bill" rule every time is just plain silly, my signature means nothing to their records or tracking as they ask my room number everywhere (not a problem) so they can get all the info they need and they know we're AI. The only reason I can see is it's just another way to extract more money out of you as there is a TIP line, this was compounded a few times with having to find my server to sign so we could leave the area. I have no problem tipping, so its not that, preferring to tip per round and in cash. Also on checkout I needed the checkout slip before our shuttle could leave, why?? Couldn't get shots in my morning coffee - our waiter admitted he didn't understand English so well - go to the restaurant bar they tell me I have to go through my waiter aargh!!! - the bottle was literally right there can't just give me something I've already paid for without me having to get frustrated about it, it's not a licensing thing as they serve other alcohol.
8
Madilynn
10 juni 2025
·
Stannade 6 nätter
Villa del Palmar was an awesome family property. LOTS of families, so if you’re planning on coming to this property w a goal to have a an adult or elevated experience, I’d suggest trying their sister property nextdoor, Garza Blanca. We’re a family of 4 with kids ages 7 and 10, VDP was perfect. We only left the resort 2X for excursions but stayed on property for 7 full days. There are no “clubs” or evening experiences for adults aside from local musicians nightly at an open air stage-that’s at Garza. There’s Legends the sports grill that has a bar frequented by Millennials (40-60 yr olds). There is NOTHING around the property entertainment or restaurant wise and taxis are grossly expensive. (A 10 minute 8 mile ride was $65 USD) You can wait for the bus but it’s inconsistent schedule, often crowded & poor bus stand. Staying w/o doing All-Inclusive is a huge fail. We were all inclusive for the duration of our stay, but on our last we paid out of pocket for the ocean grill, Bites; 4 chicken tenders, a personal pizza & cheeseburger w beer = $74 USD. My biggest disappointment in the experience overall was the inability to personalize. It was a milestone bday trip for me & my husband asked for our suite to decorated, similar to what you see in photos (A towel decoration, rose petals, etc) After speaking to Concierge AND a manager he was refused. He asked to purchase a cake & was told to eat in a restaurant. Rappi failed to deliver his order properly so I literally had nothing.
Villa del Palmar was an awesome family property. LOTS of families, so if you’re planning on coming to this property w a goal to have a an adult or elevated experience, I’d suggest trying their sister property nextdoor, Garza Blanca. We’re a family of 4 with kids ages 7 and 10, VDP was perfect. We only left the resort 2X for excursions but stayed on property for 7 full days. There are no “clubs” or evening experiences for adults aside from local musicians nightly at an open air stage-that’s at Garza. There’s Legends the sports grill that has a bar frequented by Millennials (40-60 yr olds). There is NOTHING around the property entertainment or restaurant wise and taxis are grossly expensive. (A 10 minute 8 mile ride was $65 USD) You can wait for the bus but it’s inconsistent schedule, often crowded & poor bus stand. Staying w/o doing All-Inclusive is a huge fail. We were all inclusive for the duration of our stay, but on our last we paid out of pocket for the ocean grill, Bites; 4 chicken tenders, a personal pizza & cheeseburger w beer = $74 USD. My biggest disappointment in the experience overall was the inability to personalize. It was a milestone bday trip for me & my husband asked for our suite to decorated, similar to what you see in photos (A towel decoration, rose petals, etc) After speaking to Concierge AND a manager he was refused. He asked to purchase a cake & was told to eat in a restaurant. Rappi failed to deliver his order properly so I literally had nothing.
10
David
21 okt. 2025
·
Stannade 6 nätter
Our stay at this resort was nothing short of amazing! From the moment we arrived, the staff was incredibly warm, welcoming, and genuinely hospitable. They went above and beyond to make sure every detail of our visit was perfect — from arranging special touches in our room to helping us plan activities during our stay. The food was absolutely exceptional — every meal was fresh, beautifully presented, and bursting with flavor. Whether it was breakfast by the pool or dinner at their signature restaurant, the dining experience truly exceeded our expectations. The resort itself is stunning — beautifully maintained grounds, spotless rooms, and breathtaking views that make it impossible not to relax. The amenities were top-notch as well: the spa was tranquil and luxurious, the pool area was serene, and there were plenty of fun activities for all ages. What really stood out, though, was the genuine care and attention from the entire team. They didn’t just provide great service — they made us feel like family. We left feeling refreshed, pampered, and already planning our return. Highly recommend this resort to anyone looking for a perfect blend of comfort, luxury, and heartfelt hospitality.
Our stay at this resort was nothing short of amazing! From the moment we arrived, the staff was incredibly warm, welcoming, and genuinely hospitable. They went above and beyond to make sure every detail of our visit was perfect — from arranging special touches in our room to helping us plan activities during our stay. The food was absolutely exceptional — every meal was fresh, beautifully presented, and bursting with flavor. Whether it was breakfast by the pool or dinner at their signature restaurant, the dining experience truly exceeded our expectations. The resort itself is stunning — beautifully maintained grounds, spotless rooms, and breathtaking views that make it impossible not to relax. The amenities were top-notch as well: the spa was tranquil and luxurious, the pool area was serene, and there were plenty of fun activities for all ages. What really stood out, though, was the genuine care and attention from the entire team. They didn’t just provide great service — they made us feel like family. We left feeling refreshed, pampered, and already planning our return. Highly recommend this resort to anyone looking for a perfect blend of comfort, luxury, and heartfelt hospitality.
10
Pascual
30 aug. 2025
·
Stannade 6 nätter
The staff was very helpful. Everytime we needed any additional towels, or bedding they were at our door quick. We enjoyed all the restaurants. Our poolside server Renan, was by far one of the best servers we had the pleasure of assisting us during our 6 night stay. He was still very attentive while assisting others and even greeted us by name. Our family really enjoyed our time at Villa del Palmar.
The staff was very helpful. Everytime we needed any additional towels, or bedding they were at our door quick. We enjoyed all the restaurants. Our poolside server Renan, was by far one of the best servers we had the pleasure of assisting us during our 6 night stay. He was still very attentive while assisting others and even greeted us by name. Our family really enjoyed our time at Villa del Palmar.
4
Ross A.
7 maj 2025
·
Stannade 1 natt
I want to give this property 5 stars. It's beautiful, it's fun, it feels like its own perfect little escape. But frankly I 3as absolutely outraged by the way we were treated. At least three times I attempted to call to have something minor fixed in the room . Ok, I thought, let it go. However, after spending 90 mins trying every number available on the phone (front desk, bellman, etc.) because three room service number was simply busy no matter what. Is no one working here? I wondered. So at 4 am, I got dressed and walked to the front desk. Yes! People are working. In this case, 3 people were right there at the front desk talking. When I explained that not one line anywhere on the property answers, not only did they not care, they responded with hostility. 'What do you want? We"ll get it from room service". Room svc is not the point. As a person who had a life threatening medical emergency, I thankfully survived, what would have happened if it occur while I was there? The truth is very scary. Not one person on any line anywhere in the hotel was reachable _on several occasions. Knowing how dangerous this, the response I got was rude, hostile, deeply unprofessional. Having traveled around the world, one thing is very consistent. When a classy place makes a mistake, the offer a gesture, and at minimum an apology. Not here.
I want to give this property 5 stars. It's beautiful, it's fun, it feels like its own perfect little escape. But frankly I 3as absolutely outraged by the way we were treated. At least three times I attempted to call to have something minor fixed in the room . Ok, I thought, let it go. However, after spending 90 mins trying every number available on the phone (front desk, bellman, etc.) because three room service number was simply busy no matter what. Is no one working here? I wondered. So at 4 am, I got dressed and walked to the front desk. Yes! People are working. In this case, 3 people were right there at the front desk talking. When I explained that not one line anywhere on the property answers, not only did they not care, they responded with hostility. 'What do you want? We"ll get it from room service". Room svc is not the point. As a person who had a life threatening medical emergency, I thankfully survived, what would have happened if it occur while I was there? The truth is very scary. Not one person on any line anywhere in the hotel was reachable _on several occasions. Knowing how dangerous this, the response I got was rude, hostile, deeply unprofessional. Having traveled around the world, one thing is very consistent. When a classy place makes a mistake, the offer a gesture, and at minimum an apology. Not here.
10
Julianne
2 sep. 2025
·
Stannade 3 nätter
From the moment we arrived, we were treated exceptionally well. Luis at the front desk was amazing. He was warm, friendly and kind! The rooms big and clean. Food was amazing and tasty. Service top notch. Always polite and with a smile. Raul at the pool was just awesome! I don’t have a negative comment about our stay.
From the moment we arrived, we were treated exceptionally well. Luis at the front desk was amazing. He was warm, friendly and kind! The rooms big and clean. Food was amazing and tasty. Service top notch. Always polite and with a smile. Raul at the pool was just awesome! I don’t have a negative comment about our stay.
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Läge
Lugnt och säkert läge bort från Hotellzonen, bekvämt för den närliggande färjan till Isla Mujeres. Mindre bekvämt för stadens nattliv och sevärdheter; transport kan vara kostsam eller begränsad.
Relaterade gästrecensioner
10
Neil
10 mars 2025
·
Stannade 4 nätter
An incredible stay! The staff was exceptionally friendly, making us feel right at home. This was our first long trip after COVID, and choosing this place made it all worthwhile. The beachfront location was stunning, offering breathtaking views and easy access to jet skiing right on-site. Plus, the ferry was just a short two-minute walk away, making transportation a breeze. Truly a home away from home!
An incredible stay! The staff was exceptionally friendly, making us feel right at home. This was our first long trip after COVID, and choosing this place made it all worthwhile. The beachfront location was stunning, offering breathtaking views and easy access to jet skiing right on-site. Plus, the ferry was just a short two-minute walk away, making transportation a breeze. Truly a home away from home!
6
Dhruv Pratap
4 jan. 2025
·
Stannade 5 nätter
Great service and decent food options, but location is terrible.
Great service and decent food options, but location is terrible.
10
Lowell
26 mars 2025
·
Stannade 7 nätter
You can’t go wrong… My teenage daughter and I went from Christmas’s Day to New Year’s Day. The resort was impeccable. Although we were there 7 nights, we only spent two days at the resort’s pools and beach. The other days, we went to Isla Mejeres (sp?) on the ferry that’s next to the hotel, Xel Ha (amazing!) , Horseback/ATV/Zipline/Cenote, downtown Cancun, and snorkeling. Felt very safe off property even took local bus downtown for $1 instead of $80 cab ride each way. So, unless you want to walk to the clubs, book it.
You can’t go wrong… My teenage daughter and I went from Christmas’s Day to New Year’s Day. The resort was impeccable. Although we were there 7 nights, we only spent two days at the resort’s pools and beach. The other days, we went to Isla Mejeres (sp?) on the ferry that’s next to the hotel, Xel Ha (amazing!) , Horseback/ATV/Zipline/Cenote, downtown Cancun, and snorkeling. Felt very safe off property even took local bus downtown for $1 instead of $80 cab ride each way. So, unless you want to walk to the clubs, book it.
10
Preetinder Singh
29 mars 2025
·
Stannade 3 nätter
It is good Property if you want to stay inside the resort and just chill. If you want to explore it is away from Cancun city and you have to take taxi. Or book trips.
It is good Property if you want to stay inside the resort and just chill. If you want to explore it is away from Cancun city and you have to take taxi. Or book trips.
8
Joanna
6 aug. 2024
·
Stannade 5 nätter
Beautiful hotel it was just too far from everything. And the hotel restaurants had limited availability.
Beautiful hotel it was just too far from everything. And the hotel restaurants had limited availability.
8
Brian
17 nov. 2024
·
Stannade 1 natt
Amazing resort i. All aspects. Its just far away fro. Everything except the vehicle ferry to Isla Mujeres
Amazing resort i. All aspects. Its just far away fro. Everything except the vehicle ferry to Isla Mujeres
8
Richie
18 apr. 2025
·
Stannade 5 nätter
Positive: Location was away from main Cancun, more family oriented. Negative:Tips felt as they were expected and resort/managers tend to way over charge for anything extra outside all inclusive.
Positive: Location was away from main Cancun, more family oriented. Negative:Tips felt as they were expected and resort/managers tend to way over charge for anything extra outside all inclusive.
8
Madilynn
10 juni 2025
·
Stannade 6 nätter
Villa del Palmar was an awesome family property. LOTS of families, so if you’re planning on coming to this property w a goal to have a an adult or elevated experience, I’d suggest trying their sister property nextdoor, Garza Blanca. We’re a family of 4 with kids ages 7 and 10, VDP was perfect. We only left the resort 2X for excursions but stayed on property for 7 full days. There are no “clubs” or evening experiences for adults aside from local musicians nightly at an open air stage-that’s at Garza. There’s Legends the sports grill that has a bar frequented by Millennials (40-60 yr olds). There is NOTHING around the property entertainment or restaurant wise and taxis are grossly expensive. (A 10 minute 8 mile ride was $65 USD) You can wait for the bus but it’s inconsistent schedule, often crowded & poor bus stand. Staying w/o doing All-Inclusive is a huge fail. We were all inclusive for the duration of our stay, but on our last we paid out of pocket for the ocean grill, Bites; 4 chicken tenders, a personal pizza & cheeseburger w beer = $74 USD. My biggest disappointment in the experience overall was the inability to personalize. It was a milestone bday trip for me & my husband asked for our suite to decorated, similar to what you see in photos (A towel decoration, rose petals, etc) After speaking to Concierge AND a manager he was refused. He asked to purchase a cake & was told to eat in a restaurant. Rappi failed to deliver his order properly so I literally had nothing.
Villa del Palmar was an awesome family property. LOTS of families, so if you’re planning on coming to this property w a goal to have a an adult or elevated experience, I’d suggest trying their sister property nextdoor, Garza Blanca. We’re a family of 4 with kids ages 7 and 10, VDP was perfect. We only left the resort 2X for excursions but stayed on property for 7 full days. There are no “clubs” or evening experiences for adults aside from local musicians nightly at an open air stage-that’s at Garza. There’s Legends the sports grill that has a bar frequented by Millennials (40-60 yr olds). There is NOTHING around the property entertainment or restaurant wise and taxis are grossly expensive. (A 10 minute 8 mile ride was $65 USD) You can wait for the bus but it’s inconsistent schedule, often crowded & poor bus stand. Staying w/o doing All-Inclusive is a huge fail. We were all inclusive for the duration of our stay, but on our last we paid out of pocket for the ocean grill, Bites; 4 chicken tenders, a personal pizza & cheeseburger w beer = $74 USD. My biggest disappointment in the experience overall was the inability to personalize. It was a milestone bday trip for me & my husband asked for our suite to decorated, similar to what you see in photos (A towel decoration, rose petals, etc) After speaking to Concierge AND a manager he was refused. He asked to purchase a cake & was told to eat in a restaurant. Rappi failed to deliver his order properly so I literally had nothing.
10
Roberto
6 sep. 2025
·
Stannade 6 nätter
Amazing service, views, and location. You can walk to the ferry to Isla Mujeres!
Amazing service, views, and location. You can walk to the ferry to Isla Mujeres!
6
Hamed
12 jan. 2025
·
Stannade 5 nätter
The resort is clean, with excellent facilities and convenient rooms. However, the biggest challenge is getting to the resort as they do not provide shuttle service for guests, which I wish they would consider adding. The food is fantastic, with a variety of options to choose from, but booking restaurants can be a challenge. For example, I tried to book the Italian restaurant a day in advance, but it was already full. Make sure to plan well in advance if you want to secure a spot at your preferred dining venue. The rooms are clean, and the service is excellent, but the TV facilities are disappointing. If you have kids or plan to use the TV, note that it’s not a smart TV, and you can’t connect your devices to it. Overall, we had a great stay, and I truly appreciate the service and amenities provided. While the location isn’t the most convenient, the resort offers everything you need for a comfortable stay. However, if you plan to visit downtown or leave the resort frequently, you might want to consider alternative options.
The resort is clean, with excellent facilities and convenient rooms. However, the biggest challenge is getting to the resort as they do not provide shuttle service for guests, which I wish they would consider adding. The food is fantastic, with a variety of options to choose from, but booking restaurants can be a challenge. For example, I tried to book the Italian restaurant a day in advance, but it was already full. Make sure to plan well in advance if you want to secure a spot at your preferred dining venue. The rooms are clean, and the service is excellent, but the TV facilities are disappointing. If you have kids or plan to use the TV, note that it’s not a smart TV, and you can’t connect your devices to it. Overall, we had a great stay, and I truly appreciate the service and amenities provided. While the location isn’t the most convenient, the resort offers everything you need for a comfortable stay. However, if you plan to visit downtown or leave the resort frequently, you might want to consider alternative options.
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Måltider
Många berömmer matens kvalitet och variation i restaurangerna, med frukostbuffén som en höjdpunkt. Nackdelar inkluderar svårigheter att få middagsbokningar, att buffén mestadels är tillgänglig för frukost, vissa saker som kostar extra och att man måste signera kvitton med underförstådd dricks på all-inclusive.
Relaterade gästrecensioner
10
Sanjana A
11 maj 2025
·
Stannade 4 nätter
The rooms were the best part of course the pool and beach too! The staff were very tentative! The food was ok. We wished there was a dinner buffet. Overall it was a great time!
The rooms were the best part of course the pool and beach too! The staff were very tentative! The food was ok. We wished there was a dinner buffet. Overall it was a great time!
6
Iliana
6 juli 2025
·
Stannade 6 nätter
We arrived excited to start our vacation, but the first thing we encountered was a wait of over six hours to get our room. When they finally assigned it to us, it was still being cleaned, so we had to wait outside with our two children. Rooms and cleanliness Once ready, the rooms were spacious, comfortable, and generally very clean. Amenities were fine and the beds were comfortable. Food and drinks The all-inclusive isn’t really all-inclusive: food options are limited and the buffet is only available for breakfast. There’s no buffet for lunch or dinner, and you have to sign a receipt for every item you consume, which slows everything down. At the steakhouse bar, we encountered some staff who were openly rude, which took away from the experience. Beach and activities The beach is beautiful, but there’s a lot of seaweed and rocky areas, so it’s best to bring water shoes. Daytime activities and nighttime entertainment are quite limited—if you’re looking for constant animation, this is not the place. The best part The Legend restaurant was a highlight: delicious food, excellent service, and a genuinely friendly team. Big thanks to Jorge and the manager for their outstanding attention. Conclusion If you prioritize a clean and comfortable room, the hotel delivers. However, be prepared for long waits, limited food options, and a lack of entertainment. The Legend restaurant and its team are the real strong point, but there’s definitely room for improvement.
We arrived excited to start our vacation, but the first thing we encountered was a wait of over six hours to get our room. When they finally assigned it to us, it was still being cleaned, so we had to wait outside with our two children. Rooms and cleanliness Once ready, the rooms were spacious, comfortable, and generally very clean. Amenities were fine and the beds were comfortable. Food and drinks The all-inclusive isn’t really all-inclusive: food options are limited and the buffet is only available for breakfast. There’s no buffet for lunch or dinner, and you have to sign a receipt for every item you consume, which slows everything down. At the steakhouse bar, we encountered some staff who were openly rude, which took away from the experience. Beach and activities The beach is beautiful, but there’s a lot of seaweed and rocky areas, so it’s best to bring water shoes. Daytime activities and nighttime entertainment are quite limited—if you’re looking for constant animation, this is not the place. The best part The Legend restaurant was a highlight: delicious food, excellent service, and a genuinely friendly team. Big thanks to Jorge and the manager for their outstanding attention. Conclusion If you prioritize a clean and comfortable room, the hotel delivers. However, be prepared for long waits, limited food options, and a lack of entertainment. The Legend restaurant and its team are the real strong point, but there’s definitely room for improvement.
10
Raymond
3 nov. 2024
·
Stannade 7 nätter
Plenty of dining options. Food was really good. What I did not like was most of thebfood Ibloked was included in the all inclusive package.
Plenty of dining options. Food was really good. What I did not like was most of thebfood Ibloked was included in the all inclusive package.
10
Jill
25 okt. 2025
·
Stannade 5 nätter
Property was well kept. Staff was friendly. Food was amazing at all of the restaurants. Davino was our favorite. Eduardo was a great server during breakfast and Wilem provided great service at the pool.
Property was well kept. Staff was friendly. Food was amazing at all of the restaurants. Davino was our favorite. Eduardo was a great server during breakfast and Wilem provided great service at the pool.
8
Natalya
26 mars 2025
·
Stannade 7 nätter
It’s a good property with quality food, rooms, great service & property. We weren’t fans of getting a bill with each order even on al all inclusive plan. It’s for the tip options, but unusual for all inclusive resorts
It’s a good property with quality food, rooms, great service & property. We weren’t fans of getting a bill with each order even on al all inclusive plan. It’s for the tip options, but unusual for all inclusive resorts
6
Chris
13 juli 2025
·
Stannade 4 nätter
Good:Property was pretty overall. Pool volleyball was fun. Servers were nice. Bad: No swim up bars. Room never got below 76 degrees! Restaurants were small with few tables so reservations were difficult to secure. Best options on every menu cost extra. Time share push right after check in. Lots of seaweed on beach.
Good:Property was pretty overall. Pool volleyball was fun. Servers were nice. Bad: No swim up bars. Room never got below 76 degrees! Restaurants were small with few tables so reservations were difficult to secure. Best options on every menu cost extra. Time share push right after check in. Lots of seaweed on beach.
10
Alonso
7 nov. 2025
·
Stannade 3 nätter
Restaurants had very good food and the bar included premium liquor as well
Restaurants had very good food and the bar included premium liquor as well
10
Anna Olegovna
1 okt. 2025
·
Stannade 9 nätter
The hotel is very clean and pretty. Staff is nice. Family friendly was so so wished they had some water slides. Kids tried the wipeout but that didn’t last much. The wipeout is the inflatable on the water. Kayaking was fine with an adult of course. Paddle boards are from 16 yrs old. Snorkeling was ok. Seaweed and dark water ruined it. Went at end of September and the beach was meh. Had maybe two days at the end with clear water. Seaweed smelled and ruined the beach stay. Pool and property is beautiful. With it being a hybrid resort and us having all inclusive it was kind of enoying with workers Asking to kind of “pay” or close the check with the balance being zero. When ordering food the room number is being asked every time. Compared to other all inclusive where they don’t bother with that. Davino is very nice Italian restaurant. For some reason the evening buffet was closed with a dinner show not available. Just restaurants in the evening. 4 to choose from. One other negative thing was mosquitoes. They just eat you up. Zama which is an open restaurant had a spray available to use. Just as the sun sets the mosquitoes come out. They told us we can buy spray at their market. Overall it was a very nice stay. I highly recommend.
The hotel is very clean and pretty. Staff is nice. Family friendly was so so wished they had some water slides. Kids tried the wipeout but that didn’t last much. The wipeout is the inflatable on the water. Kayaking was fine with an adult of course. Paddle boards are from 16 yrs old. Snorkeling was ok. Seaweed and dark water ruined it. Went at end of September and the beach was meh. Had maybe two days at the end with clear water. Seaweed smelled and ruined the beach stay. Pool and property is beautiful. With it being a hybrid resort and us having all inclusive it was kind of enoying with workers Asking to kind of “pay” or close the check with the balance being zero. When ordering food the room number is being asked every time. Compared to other all inclusive where they don’t bother with that. Davino is very nice Italian restaurant. For some reason the evening buffet was closed with a dinner show not available. Just restaurants in the evening. 4 to choose from. One other negative thing was mosquitoes. They just eat you up. Zama which is an open restaurant had a spray available to use. Just as the sun sets the mosquitoes come out. They told us we can buy spray at their market. Overall it was a very nice stay. I highly recommend.
10
Joseph O
25 mars 2025
·
Stannade 7 nätter
The food and property were great. Our biggest issue was trying to get dinner reservations at the different restaurants. We tried 3 weeks in advance and could only confirm 3 for 7 days. Two of the times were ideal for the family 5:30-6pm. Our other reservation wasn't until 9pm. Only restaurant we weren't too impressed with was La Casona. Food was great everywhere else including the room service 😊
The food and property were great. Our biggest issue was trying to get dinner reservations at the different restaurants. We tried 3 weeks in advance and could only confirm 3 for 7 days. Two of the times were ideal for the family 5:30-6pm. Our other reservation wasn't until 9pm. Only restaurant we weren't too impressed with was La Casona. Food was great everywhere else including the room service 😊
6
Malika
28 maj 2025
·
Stannade 5 nätter
The food was not good this visit. It was much better during our stay during Covid. We dont eat pork so we were very limited to badics
The food was not good this visit. It was much better during our stay during Covid. We dont eat pork so we were very limited to badics
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10
Pedro
17 feb. 2023
·
Stannade 3 nätter
Sistema all inclusive gourmet excelente Personal muy atento
Sistema all inclusive gourmet excelente Personal muy atento
10
Leslie
10 juni 2022
·
Stannade 2 nätter
Beyond Fabulous! Love this resort stay here all the time ! Great for kids great for couples great for families The best sushi restaurant in Cancun .. !!!! well actually second best . The greatest I can’t reveal Everyone here is extremely nice! Clean rooms Big tubs! And big swimming pool! Fun games .. and great music.. oh and a amazing breakfast ! 🎉❤️
Beyond Fabulous! Love this resort stay here all the time ! Great for kids great for couples great for families The best sushi restaurant in Cancun .. !!!! well actually second best . The greatest I can’t reveal Everyone here is extremely nice! Clean rooms Big tubs! And big swimming pool! Fun games .. and great music.. oh and a amazing breakfast ! 🎉❤️
10
Eliseo
21 apr. 2022
·
Stannade 1 natt
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Priser för kommande datum
oktober 2026
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november 2026
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Billigare
Dyrare
Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.
Priser i USD för 2 gäster uppdateras dagligen.
- 2026-10-29: 534.5991279228515USD
- 2026-10-30: 284.8232041984863USD
- 2026-10-31: 512.8912395527343USD
- 2026-11-01: 528.1256469638671USD
- 2026-11-02: 527.134034746582USD
- 2026-11-03: 446.6517000424804USD
- 2026-11-04: 527.134034746582USD
- 2026-11-05: 544.6054338002929USD
- 2026-11-06: 544.6054338002929USD
- 2026-11-07: 578.1417542226562USD
- 2026-11-08: 578.1417542226562USD
- 2026-11-09: 544.6054338002929USD
- 2026-11-10: 578.1417542226562USD
- 2026-11-11: 579.1992424189452USD
- 2026-11-12: 578.1417542226562USD
- 2026-11-13: 546.5062366611328USD
- 2026-11-14: 527.134034746582USD
- 2026-11-15: 545.6299329404296USD
- 2026-11-16: 545.6299329404296USD
- 2026-11-17: 545.6299329404296USD
- 2026-11-18: 380.1072245405273USD
- 2026-11-19: 578.1417542226562USD
- 2026-11-20: 545.6299329404296USD
- 2026-11-21: 546.1540129511718USD
- 2026-11-22: 584.4141687568359USD
- 2026-11-23: 586.1018875078124USD
- 2026-11-24: 584.4141687568359USD
- 2026-11-25: 639.8512392656249USD
- 2026-11-26: 602.6564018759765USD
- 2026-11-27: 455.56613284570307USD
- 2026-11-28: 586.1018875078124USD
- 2026-11-29: 544.6054338002929USD
- 2026-11-30: 446.6408739125976USD
- 2026-12-01: 627.1923613447265USD
- 2026-12-02: 544.6054338002929USD
- 2026-12-03: 544.6054338002929USD
- 2026-12-04: 545.6299329404296USD
- 2026-12-05: 545.6299329404296USD
- 2026-12-06: 545.6299329404296USD
- 2026-12-07: 527.134034746582USD
- 2026-12-08: 527.134034746582USD
- 2026-12-09: 578.1417542226562USD
- 2026-12-10: 445.81304946533197USD
- 2026-12-11: 262.70599960327144USD
- 2026-12-12: 446.5434387436523USD
- 2026-12-13: 553.6003136000976USD
- 2026-12-14: 553.6003136000976USD
- 2026-12-15: 531.739021012207USD
- 2026-12-16: 554.6417328237304USD
- 2026-12-17: 554.6417328237304USD
- 2026-12-18: 587.7300965888671USD
- 2026-12-19: 535.848150102539USD
- 2026-12-20: 535.848150102539USD
- 2026-12-21: 554.6417328237304USD
- 2026-12-22: 553.6003136000976USD
- 2026-12-23: 933.7648689667968USD
- 2026-12-24: 848.670943376953USD
- 2026-12-25: 879.1744835214843USD
- 2026-12-26: 932.0115806367187USD
- 2026-12-27: 799.2226291816405USD
- 2026-12-28: 877.5236689365233USD
- 2026-12-29: 813.0121908310546USD
Boendet erbjuder transfer från flygplats (avgifter kan tillkomma). Gäster måste kontakta boendet 72 timmar innan ankomsten med kontaktuppgifterna i bokningsbekräftelsen för att arrangera hämtning. Kontakta boendet minst 72 timmar i förväg med kontaktinformationen i bokningsbekräftelsen för att arrangera incheckning. Om du planerar att ankomma efter 22.00 ska du kontakta boendet i förväg med kontaktinformationen i bokningsbekräftelsen. Gäster måste kontakta boendet i förväg för incheckningsinstruktioner. Personalen i receptionen välkomnar gästerna vid ankomst. Kontakta boendet med hjälp av informationen i bokningsbekräftelsen om du har några frågor. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.
Incheckning måste göras av någon som är minst 18 år.
- Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
- Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
- Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
- Boendet accepterar kreditkort, bankkort och kontanter.
- Kontantfria transaktioner erbjuds
- På detta boende finns bland annat följande säkerhetsdetaljer: rökdetektor, säkerhetssystem och fönstergaller.
- Det här boendet har utomhusområden såsom balkonger, uteplatser och terrasser som kanske inte är lämpliga för barn. Om du har frågor rekommenderar vi att du kontaktar boendet före ankomst för att bekräfta att de kan ta emot dig i ett lämpligt rum.
- Anslutande rum kan erbjudas i mån av tillgång. Gäster kan be om anslutande rum genom att kontakta boendet direkt med kontaktuppgifterna i bokningsbekräftelsen.
- Djur och assistanshundar är ej tillåtna.
- Kontantfria betalningsmetoder är tillgängliga för alla transaktioner.
- Kontaktfri incheckning och kontaktfri utcheckning är tillgängliga.
- Avgift för flygtransfer: USD 50 per fordon (enkel resa, max. antal passagerare 4)
- Sen utcheckning är möjlig mot en avgift (endast i mån av tillgång)
Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.
Populära bekvämligheter
Flygplatstransfer
Bastu
Hiss
Parkeringsservice
Flerspråkig personal
Värdeförvaring
Allmänt
Bastu
Handdukar
Beach Sun Loungers
Children's Club (free)
Children's Games
Barnleksaker
Coffee/Tea in Common Areas
Smoke-Free Property
Snack Bar/Deli
Supervised Childcare (surcharge)
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair-Accessible Concierge Desk
Wheelchair-Accessible on-Site Restaurant
Wheelchair-Accessible Pool
Wheelchair-Accessible Public Washroom
Parking (Van) (Wheelchair Accessible)
Wheelchairs Available (on site)
Aktiviteter
Trädgård
Dykning
Lekplats
Kajak
Ekoturism på plats
Fitnessutrustning
Barnpool
Arcade/Game Room
Beach Umbrellas
Beach Cabanas (free)
Full-Service Spa
Hiking/Biking (nearby)
Pool Sun Loungers
Pool Umbrellas
Spa Treatment Room (s)
Terrass
Tjänster
Hiss
Flerspråkig personal
Värdeförvaring
Tvättservice
Bagageförvaring
24-Hour Front Desk
ATM/Banking
Concierge Services
Gift Shops or Newsstand
Grocery/Convenience Store
Laundry Facilities
Lifeguard (on site)
Porter/Bellhop
Proposal/Romance Packages Available
Shopping (on site)
Tours/Ticket Assistance
Wedding Services
Well-Lit Path to Entrance
Parkering
Flygplatstransfer
Parkeringsservice
Airport Transportation (surcharge)
Area Shuttle (surcharge)
Parking (Self) (free)
Limo or Town Car Service Available
Internet
Gratis wi-fi