Lovina 5-05 at HarbourBay Residence

We didn’t stay. We left for a hotel. Advertised 3 beds and instead it was 2 beds and a rolled up body pillow mattress with questionable stains trying to be passed off as a bed. Walls didn’t look clean, pillows yellow and a giant questionable stain on the main bed. When messaged they said they couldn’t accommodate us but then hotels contacted them and they jumped. Didn’t replace the sheets or pillows, only put a sheet in the body pillow. We said too late and left to a clean hotel. DO NOT BOOK.

A very nice apartment building with all facilities closed by. Some maintenance work needed but that isn't unusual in these apartments. Lovina management staff were excellent, courteous and attentive

I felt disappointed when I step into the unit The whole unit was smelly and poor standard of the cleanliness as well as the Water heater was not working.Alot of cockroach was found on both kitchen area and toilet.

Convenient location and food.

We book from 9-12February hoping to spend the CNY in batam but when we check in on the 9th feb the bathroom floor is wet,the balcony mop,bucket are outside and looks so dirty,the bed are so uncomfortable to sleep in and we couldnt sleep well and t.we check out the next day.for that price of room in batam i do expect to be good standard as hotel.