Sandals Royal Bahamian All Inclusive Adults Only
US$774
/ night
Avg. for October
Prices for Sandals Royal Bahamian All Inclusive Adults Only
Select dates to see prices and availability
US$774
/ night
Avg. for October
Monthly average prices
Nightly prices at Sandals Royal Bahamian All Inclusive Adults Only average US$774 in the cheapest month (October) and US$1,051 in the most expensive month (March), based on the last 12 months.
| Month | Average price |
|---|---|
| February | US$783 |
| March | US$1,051 |
| October | US$774 |
F
M
Oct · US$774
O
Most expensive: March (~US$1,051)
Cheapest: October (~US$774)
About this property
All-inclusive resort with 7 outdoor pools, full-service spa, and 10 restaurants, exclusively for couples.
Location
Located on the beach, Sandals Royal Bahamian - ALL INCLUSIVE Adults Only is in Cable Beach, a neighborhood in Nassau. Aquaventure is a popular attraction and the area's natural beauty can be seen at Cable Beach and Junkanoo Beach. Looking to enjoy an event or a game while in town? See what's happening at Haynes Oval or Queen Elizabeth Sports Center. Take an opportunity to explore the area for outdoor excitement like horse riding.
Restaurant
Swimming pool
Elevator/Lift
Room service
Concierge
Dry cleaning
Location
CB 13005, West Bay Street, Cable Beach, Nassau, Bahamas
Room options
3
West Bay Oceanview Penthouse Club Level Suite
Sleeps 2
398 ft²
BalconyBathtub
2
East Bay Oceanview Luxury
Sleeps 2
398 ft²
BalconyAir ConditioningBathtubBathroom
3
Double Premium Ocean View
Sleeps 4
Air ConditioningWi-Fi (Free)Private Bathroom
1
Double Or Twin Luxury Sea View
Sleeps 6
Air ConditioningWi-Fi (Free)Private Bathroom
Double Or Twin Club Economy
Sleeps 6
3
Room Luxury Sea View
Air ConditioningWi-Fi (Free)Private Bathroom
3
East Bay Honeymoon Zen Garden Room
Sleeps 2
398 ft²
BalconyAir ConditioningBathtubBathroom
3
West Bay Grandeluxe Walkout Oversized Club Level Junior Suite
Sleeps 2
398 ft²
BalconyAir ConditioningBathtubBathroom
4
Suite Ocean View
Sleeps 8
Air ConditioningWi-Fi (Free)Private Bathroom
Double Or Twin Deluxe
Sleeps 6
Air ConditioningWi-Fi (Free)Private Bathroom
Room Executive
Double Or Twin Premium with Views
Sleeps 6
Double King Size Bed
Sleeps 4
Air ConditioningWi-Fi (Free)Private Bathroom
5
West Bay Oceanfront Penthouse One Bedroom Butler Suite
Sleeps 2
549 ft²
BalconyAir ConditioningBathtubBathroom
3
East Bay Beachfront Club Level Room
Sleeps 2
398 ft²
BalconyAir ConditioningBathtubBathroom
4
Junior Suite Standard
Sleeps 5
Air ConditioningWi-Fi (Free)Private Bathroom
Twin with Views
Sleeps 4
Air ConditioningWi-Fi (Free)Private Bathroom
5
West Bay Honeymoon Oceanview One Bedroom Butler Suite
Sleeps 2
549 ft²
BalconyAir ConditioningBathtubBathroom
3
Room Premium Sea View
Air ConditioningWi-Fi (Free)Private Bathroom
3
Double Club Beach Front
Sleeps 4
Room Luxury
Air ConditioningWi-Fi (Free)Private Bathroom
3
Island Village Club Level Junior Villa Suite with Outdoor Tranquility Soaking Tub
Sleeps 2
549 ft²
BalconyBathtub
Double Luxury Ocean View
Sleeps 4
3
Villa with Private Pool
Air ConditioningWi-Fi (Free)Private Bathroom
4
Junior Suite Club
Sleeps 5
Air ConditioningWi-Fi (Free)Private Bathroom
Villa Deluxe
Air ConditioningWi-Fi (Free)Private Bathroom
6
Island Village One Bedroom Butler Villa Suite with Balcony Tranquility Soaking Tub
Sleeps 2
549 ft²
BalconyAir ConditioningBathtubBathroom
Room Standard
Air ConditioningWi-Fi (Free)Private Bathroom
1
Room Pool View
Air ConditioningWi-Fi (Free)Private Bathroom
Double Honeymoon
Sleeps 4
Air ConditioningWi-Fi (Free)Private Bathroom
Room Premium with Views
Air ConditioningWi-Fi (Free)Private Bathroom
Villa with Balcony
Room Club Ocean View
2
East Bay Oceanview Premium
Sleeps 2
398 ft²
Air ConditioningBathtubBathroom
Twin Deluxe
Sleeps 4
Air ConditioningWi-Fi (Free)Private Bathroom
Suite Sea View
Sleeps 8
Air ConditioningWi-Fi (Free)Private Bathroom
3
Island Village Honeymoon Luxury Villa Room
Sleeps 2
344 ft²
2
East Bay Zen Garden Room
Sleeps 2
398 ft²
BalconyAir ConditioningBathtubBathroom
Room Run of House
Air ConditioningWi-Fi (Free)Private Bathroom
4
West Bay Honeymoon Hideaway Swim-Up Crystal Lagoon Zen Butler Suite
Sleeps 2
398 ft²
BalconyBathtub
1
Junior Suite Grand
Sleeps 5
Air ConditioningWi-Fi (Free)Private Bathroom
Villa Standard
Air ConditioningWi-Fi (Free)Private Bathroom
1
Room Honeymoon
Air ConditioningWi-Fi (Free)Private Bathroom
3
Suite Standard
Sleeps 8
Air ConditioningWi-Fi (Free)Private Bathroom
3
West Bay Honeymoon Oceanview Club Level Suite
Sleeps 2
549 ft²
BalconyBathtub
1
Single Beach Front
Air ConditioningWi-Fi (Free)Private Bathroom
Room Club with Views
Air ConditioningWi-Fi (Free)Private Bathroom
3
East Bay Poolside Walkout Club Level Room
Sleeps 2
398 ft²
BalconyAir ConditioningBathtubBathroom
2
Villa Luxury
Air ConditioningWi-Fi (Free)Private Bathroom
3
West Bay Honeymoon Club Level Oversized Junior Suite
Sleeps 5
344 ft²
Air ConditioningBathroomExtra Bed(s) (On Request)
3
East Bay Honeymoon Oceanview Club Level Room
Sleeps 2
398 ft²
Air ConditioningBathtubBathroom
Double Or Twin Club
Sleeps 6
Air ConditioningWi-Fi (Free)Private Bathroom
4
East Bay Beachfront Swim-Up Butler Suite
Sleeps 2
549 ft²
BalconyAir ConditioningBathtubBathroom
Room Penthouse with Views
4
West Bay Swim-Up Oversized Club Level Junior Suite
Sleeps 2
10753 ft²
Air ConditioningBathtubBathroom
Double Or Twin Sea View
Sleeps 6
Air ConditioningWi-Fi (Free)Private Bathroom
2
East Bay Premium
Sleeps 2
398 ft²
BalconyAir ConditioningBathtubBathroom
4
East Bay Honeymoon Beachfront Butler Suite
Sleeps 2
398 ft²
BalconyAir ConditioningBathtubBathroom
4
Island Village One Bedroom Butler Villa Suite with Private Pool
Sleeps 2
549 ft²
BalconyBathtubOutdoor pool
4
Island Village Withalkout Butler Hideawithay Villa Suite with Private Pool
Sleeps 2
549 ft²
BalconyBathtubOutdoor pool
Room Club Sea View
4
Room Garden View
Air ConditioningWi-Fi (Free)Private Bathroom
Room Deluxe Sea View
Air ConditioningWi-Fi (Free)Private Bathroom
3
East Bay Oceanview Grandeluxe
Sleeps 2
398 ft²
BalconyAir ConditioningBathtubBathroom
Double Premium Sea View
Sleeps 4
Air ConditioningWi-Fi (Free)Private Bathroom
Room Deluxe
Suite Penthouse
Sleeps 8
Air ConditioningWi-Fi (Free)Private Bathroom
Apartment Standard
Junior Suite Bay View King Bed
Sleeps 5
Twin Standard
Sleeps 4
Double Club
Sleeps 4
Air ConditioningWi-Fi (Free)Private Bathroom
1
Junior Suite Grand Deluxe
Sleeps 5
Air ConditioningWi-Fi (Free)Private Bathroom
Suite Club Ocean View
Sleeps 8
Villa King Bed One Bedroom
Air ConditioningWi-Fi (Free)Private Bathroom
Suite Lake View
Sleeps 8
Air ConditioningWi-Fi (Free)Private Bathroom
Suite Penthouse with Views
Sleeps 8
Air ConditioningWi-Fi (Free)Private Bathroom
Double Or Twin Club Sea View
Sleeps 6
Air ConditioningWi-Fi (Free)Private Bathroom
Villa King Size Bed
Air ConditioningWi-Fi (Free)Private Bathroom
Room Deluxe Two Beds
2
Junior Suite Honeymoon
Sleeps 5
Air ConditioningWi-Fi (Free)Private Bathroom
2
Room Premium
Air ConditioningWi-Fi (Free)Private Bathroom
Double Or Twin Superior
Sleeps 6
Air ConditioningWi-Fi (Free)Private Bathroom
Villa Pool View
Air ConditioningWi-Fi (Free)Private Bathroom
Double Club Sea View
Sleeps 4
1
Double Or Twin Premium Sea View
Sleeps 6
Air ConditioningWi-Fi (Free)Private Bathroom
Double Or Twin Executive
Sleeps 6
Air ConditioningWi-Fi (Free)Private Bathroom
Suite with Private Pool
Sleeps 8
Air ConditioningWi-Fi (Free)Private Bathroom
Villa One Bedroom
Air ConditioningWi-Fi (Free)Private Bathroom
3
Suite Honeymoon
Sleeps 8
Air ConditioningWi-Fi (Free)Private Bathroom
3
Suite Sea View Honeymoon
Sleeps 8
Air ConditioningWi-Fi (Free)Private Bathroom
Room Superior
Air ConditioningWi-Fi (Free)Private Bathroom
Room Club
Air ConditioningWi-Fi (Free)Private Bathroom
Suite Sea View King Bed
Sleeps 8
4
Suite Ocean Front
Sleeps 8
Air ConditioningWi-Fi (Free)Private Bathroom
Single Premium with Views
Double Garden View King Bed
Sleeps 4
Double Luxury Sea View
Sleeps 4
Villa Club King Bed
2
Double Or Twin Premium
Sleeps 6
Air ConditioningWi-Fi (Free)Private Bathroom
Room Ocean View
Double Or Twin Grand Deluxe
Sleeps 6
Air ConditioningWi-Fi (Free)Private Bathroom
1
Double Or Twin Beach Front
Sleeps 6
Air ConditioningWi-Fi (Free)Private Bathroom
Room with Views
Air ConditioningWi-Fi (Free)Private Bathroom
Room Bay View
3
Room Sea View
Air ConditioningWi-Fi (Free)Private Bathroom
Villa Club
Single Deluxe
Air ConditioningWi-Fi (Free)Private Bathroom
Suite Ocean View King Bed
Sleeps 8
Air ConditioningWi-Fi (Free)Private Bathroom
Double Or Twin Standard
Sleeps 6
Air ConditioningWi-Fi (Free)Private Bathroom
Suite Club Sea View
Sleeps 8
Air ConditioningWi-Fi (Free)Private Bathroom
Junior Suite Luxury
Sleeps 5
Air ConditioningWi-Fi (Free)Private Bathroom
Suite Pool View
Sleeps 8
2
Double Premium King Bed
Sleeps 4
Air ConditioningWi-Fi (Free)Private Bathroom
Suite Sea Front
Sleeps 8
Room Grand with Views
Double Or Twin with Double Bed
Sleeps 6
Air ConditioningWi-Fi (Free)Private Bathroom
Double Or Twin Economy
Sleeps 6
Air ConditioningWi-Fi (Free)Private Bathroom
Villa with Double Bed
4
Junior Suite Club King Bed
Sleeps 5
Suite King Size Bed
Sleeps 8
Air ConditioningWi-Fi (Free)Private Bathroom
3
Double Ocean View King Bed
Sleeps 4
Air ConditioningWi-Fi (Free)Private Bathroom
Room Economy
Room Beach Front
Air ConditioningWi-Fi (Free)Private Bathroom
2
Suite Beach Front
Sleeps 8
Air ConditioningWi-Fi (Free)Private Bathroom
Room Two Beds
Air ConditioningWi-Fi (Free)Private Bathroom
Double Club King Bed
Sleeps 4
Air ConditioningWi-Fi (Free)Private Bathroom
1
Single Luxury Ocean View
Air ConditioningWi-Fi (Free)Private Bathroom
Studio Standard
Sleeps 5
Guest reviews of Sandals Royal Bahamian All Inclusive Adults Only
7.5
Good
Based on 62 verified reviews
Who stays here?
Business
1%
Couple
91%
Family
2%
Group
4%
Solo
0%
What guests think
AI-generated summary based on recent guest reviews
Sandals Royal Bahamian All Inclusive - Couples Only earns frequent praise for friendly staff, easy airport transfers, well-kept grounds, and its relaxing private island, while reviews also highlight uneven service, patchy maintenance, and stiff competition for pool and beach seating.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
Sandals Royal Bahamian All Inclusive - Couples Only earns frequent praise for friendly staff, easy airport transfers, well-kept grounds, and its relaxing private island, while reviews also highlight uneven service, patchy maintenance, and stiff competition for pool and beach seating.
Room experiences vary, with frequent mentions of very firm mattresses, musty odors, dated decor, and occasional problems with water pressure or blocked views, though some guests reported comfortable, refreshed accommodations. Dining quality ranges from very good to average, with popular food trucks, but slow service, hard-to-get reservations, and confusion about included alcohol and breakfast variety recur across reviews. Overall, expect a scenic, adults-only stay with enjoyable amenities, but plan for variability in service, rooms, and dining.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
The private island and pools are frequent highlights, but loungers and umbrellas are scarce and often pre-reserved by butler service. Several reviews note dated or under-renovation areas, occasional island closures or early shutdowns, a loud pool DJ, and sporadic equipment issues (elevators, hot tubs).
Related guest reviews
6
Wayne
21 Sept 2025
·
Stayed 5 nights
Sandals Bahamian is terribly dated Repairs are needed everywhere, pools, island transportation boat, bathrooms, patios, restaurants, etc Rooms are musty and mildew smelling Outside staff are friendly and helpful Inside office staff are awful, not helpful, rude, and not accessible…even had a few hang up on me while talking. Brochures and web site indicate pristine conditions, do not be fooled
Sandals Bahamian is terribly dated Repairs are needed everywhere, pools, island transportation boat, bathrooms, patios, restaurants, etc Rooms are musty and mildew smelling Outside staff are friendly and helpful Inside office staff are awful, not helpful, rude, and not accessible…even had a few hang up on me while talking. Brochures and web site indicate pristine conditions, do not be fooled
4
Armela
22 Feb 2025
·
Stayed 4 nights
We’ve stayed at many all-inclusive resorts, and Sandals Royal Bahamian was a mixed experience. The included airport transportation was convenient and stress-free. Upon arrival, we checked in early and were encouraged to explore the grounds while waiting for our room, which was nice. However, the beach lounger situation was extremely frustrating. We were told loungers were "first come, first serve," but when we woke up at 6 AM to reserve one, they were already taken. We later discovered the “butler elite” guests had their butlers place old books down the night before, later replacing them with coolers. Despite complaining to concierge, nothing changed. This felt incredibly unfair and unlike any other resort we’ve visited. As for the food, the food trucks were good, and I enjoyed the chicken pesto panini at Calico and the eggs Benedict at the French restaurant. The French fries were consistently good, but most of the food was dry and underwhelming. The beach itself was also smaller than expected, so don’t let the photos fool you. While the staff was friendly, the overall experience did not match the luxury Sandals brand we were promised. For the price, we expected much more, especially in terms of fairness and food quality.
We’ve stayed at many all-inclusive resorts, and Sandals Royal Bahamian was a mixed experience. The included airport transportation was convenient and stress-free. Upon arrival, we checked in early and were encouraged to explore the grounds while waiting for our room, which was nice. However, the beach lounger situation was extremely frustrating. We were told loungers were "first come, first serve," but when we woke up at 6 AM to reserve one, they were already taken. We later discovered the “butler elite” guests had their butlers place old books down the night before, later replacing them with coolers. Despite complaining to concierge, nothing changed. This felt incredibly unfair and unlike any other resort we’ve visited. As for the food, the food trucks were good, and I enjoyed the chicken pesto panini at Calico and the eggs Benedict at the French restaurant. The French fries were consistently good, but most of the food was dry and underwhelming. The beach itself was also smaller than expected, so don’t let the photos fool you. While the staff was friendly, the overall experience did not match the luxury Sandals brand we were promised. For the price, we expected much more, especially in terms of fairness and food quality.
4
Peter
23 Dec 2024
·
Stayed 5 nights
We did enjoy the deep pools, poolside cocktails, beach swimming, spa, seafood and steak, the view, transfer to/from airport and the staff members were friendly, sometimes crossing the line. The property felt like it needed updating. Hot tubs differed in temperatures, the quiet pool was cold and not enough side tables for drinks. Elevator electrical panels were open (West Side), some walls in restaurants needed cleaning, and there was chipped table wear including milk jugs etc. and we got a cracked poolside table. Our room needed a proper clean. Considerable hair on the floor, bathrobe and in the bedding (the bedding was clean). One of the towels had a hole in it. Stains on the kitchen walls and floor. Broken kettle. We had a young cockroach visit the bathroom. Another visit from an insect in a restaurant cooking space. At one restaurant we had to move tables because I was being dripped on and we discovered a large hole in the extractor fan. Other issues included being locked out of my room for 10 minutes because the batteries had failed and identifying a safety issue (raised with management and then immediately delegated) which the staff member failed to rectify so I removed the safety issue from the outside shower. The Butler Service was disappointing. It was rare to get exactly what we ordered without an issue. The pre arrival survey was mostly ignored. Offered a free night with the condition of an NDA and not to post a review. We declined.
We did enjoy the deep pools, poolside cocktails, beach swimming, spa, seafood and steak, the view, transfer to/from airport and the staff members were friendly, sometimes crossing the line. The property felt like it needed updating. Hot tubs differed in temperatures, the quiet pool was cold and not enough side tables for drinks. Elevator electrical panels were open (West Side), some walls in restaurants needed cleaning, and there was chipped table wear including milk jugs etc. and we got a cracked poolside table. Our room needed a proper clean. Considerable hair on the floor, bathrobe and in the bedding (the bedding was clean). One of the towels had a hole in it. Stains on the kitchen walls and floor. Broken kettle. We had a young cockroach visit the bathroom. Another visit from an insect in a restaurant cooking space. At one restaurant we had to move tables because I was being dripped on and we discovered a large hole in the extractor fan. Other issues included being locked out of my room for 10 minutes because the batteries had failed and identifying a safety issue (raised with management and then immediately delegated) which the staff member failed to rectify so I removed the safety issue from the outside shower. The Butler Service was disappointing. It was rare to get exactly what we ordered without an issue. The pre arrival survey was mostly ignored. Offered a free night with the condition of an NDA and not to post a review. We declined.
10
Cecilia
7 May 2023
·
Stayed 3 nights
You’re on a vacation the moment you arrive at the Sandals airport desk. They take care of your suitcases and receive you with champagne at the hotel. The room was spacious and the dining options were very good. We enjoyed the private island very much.
You’re on a vacation the moment you arrive at the Sandals airport desk. They take care of your suitcases and receive you with champagne at the hotel. The room was spacious and the dining options were very good. We enjoyed the private island very much.
4
Sean
12 Dec 2025
·
Stayed 9 nights
Our West Bay room smelled damp/musty so we were surprised to read that the resort had been upgraded as recently as 2022 (we heard another couple mention the same smell in their room too). The low-light of the trip was when we got trapped in the elevator - a lift that had been put back in service from a couple of days out of service already. With the cart stuck halfway in-between floors, a maintenance team member attended quickly (kudos) but then forcing the doors open (and having to fight to hold them there as they kept trying to close on us) whilst we had to vault out in what was a very unsafe situation (lucky we are young/fit enough to do so quickly but that is not the point). There is clearly a distinct lack of management processes to account for such customer incidents as there was no follow-up with us to address it even after we later decided to mention it to concierge (who informed management at the time) and despite us supposedly being a "Tender Loving Care" room (our rep had no knowledge of the incident a few nights later when they made first contact on night 7 of 9). We're generally pretty low-profile / low maintenance so don't encourage much attention but this feels like an incident that would be addressed at a high-end resort that values it's guests, especially when we were celebrating our engagement! Unsurprisingly we got our steps in using the stairs up and down to the 4th floor every day after that!
Our West Bay room smelled damp/musty so we were surprised to read that the resort had been upgraded as recently as 2022 (we heard another couple mention the same smell in their room too). The low-light of the trip was when we got trapped in the elevator - a lift that had been put back in service from a couple of days out of service already. With the cart stuck halfway in-between floors, a maintenance team member attended quickly (kudos) but then forcing the doors open (and having to fight to hold them there as they kept trying to close on us) whilst we had to vault out in what was a very unsafe situation (lucky we are young/fit enough to do so quickly but that is not the point). There is clearly a distinct lack of management processes to account for such customer incidents as there was no follow-up with us to address it even after we later decided to mention it to concierge (who informed management at the time) and despite us supposedly being a "Tender Loving Care" room (our rep had no knowledge of the incident a few nights later when they made first contact on night 7 of 9). We're generally pretty low-profile / low maintenance so don't encourage much attention but this feels like an incident that would be addressed at a high-end resort that values it's guests, especially when we were celebrating our engagement! Unsurprisingly we got our steps in using the stairs up and down to the 4th floor every day after that!
8
Michael
10 Aug 2025
·
Stayed 7 nights
Food was fantastic. Property was clean and well maintained. DJ/pool entertainment was obnoxious.
Food was fantastic. Property was clean and well maintained. DJ/pool entertainment was obnoxious.
10
Darren
3 May 2025
·
Stayed 6 nights
This was our first Sandals vacation and it was a great one. We enjoyed it enough to book another one for Barbados next April while we were there. The food was good for the most part. The seafood restaurant was under renovation while we were there which took over the lunch and dinner buffet unfortunately. Pool chair saving started at the ridiculous times between 5am-6am between the alarm setters and butlers who were first to swipe them with the room coolers. Kind of annoying but as long as we could grab one for our things we enjoyed being in the pool for the most part. Don’t expect a chair at the quiet pool at all unless you have a butler. Music from the dj at the LOUD pool plays the music so loud at times that you can’t have a conversation or just relax let alone be able to communicate with a bar tender at the pool bar so they screw up loads of drinks which really isn’t their fault with how loud they blast the music in these poor bartenders ears. Staff was very nice overall but don’t expect anything in a hurry cause they’re definitely on island time but so were we so life goes on. Their piece of a private island across the way (5 min. boat ride from their own pier) is a good grab for a half day or so with a pool, a calm, clean beach and water and a restaurant with a pool bar and patio bar as well. The lack of children at the resort is worth its weight in gold between all activities and restaurants. That alone is probably worth sticking to the Sandals business model. Book it.
This was our first Sandals vacation and it was a great one. We enjoyed it enough to book another one for Barbados next April while we were there. The food was good for the most part. The seafood restaurant was under renovation while we were there which took over the lunch and dinner buffet unfortunately. Pool chair saving started at the ridiculous times between 5am-6am between the alarm setters and butlers who were first to swipe them with the room coolers. Kind of annoying but as long as we could grab one for our things we enjoyed being in the pool for the most part. Don’t expect a chair at the quiet pool at all unless you have a butler. Music from the dj at the LOUD pool plays the music so loud at times that you can’t have a conversation or just relax let alone be able to communicate with a bar tender at the pool bar so they screw up loads of drinks which really isn’t their fault with how loud they blast the music in these poor bartenders ears. Staff was very nice overall but don’t expect anything in a hurry cause they’re definitely on island time but so were we so life goes on. Their piece of a private island across the way (5 min. boat ride from their own pier) is a good grab for a half day or so with a pool, a calm, clean beach and water and a restaurant with a pool bar and patio bar as well. The lack of children at the resort is worth its weight in gold between all activities and restaurants. That alone is probably worth sticking to the Sandals business model. Book it.
10
Kristofer
12 Apr 2025
·
Stayed 5 nights
Great food! Great private island
Great food! Great private island
8
Jennifer
23 Feb 2024
·
Stayed 5 nights
Overall the stay met expectations. The food was average to very good. The main pool was heated, which was a plus because it got chilly at times. The off shore island was beautiful, but due to weather conditions we were diverted to a bus and then a choppy boat ride- took over an hour to get there, and then they closed up early- the last shuttle was listed as 4 pm but they made everyone leave at 3:30. To top it off, there was only one small bus waiting to take us back to the resort- hotel guests were stuck waiting with the rest of the staff who hadn’t grabbed seats on the first bus! When a guest asked a staff member why the island was closing up early he shrugged and said “well sometimes it rains”. It was not raining and did not rain that evening… The hallway carpet in the hotel smelled awful. The rooms were clean. It was noisy due to construction at the resort. Also staff was very loud in the hallways in the mornings.
Overall the stay met expectations. The food was average to very good. The main pool was heated, which was a plus because it got chilly at times. The off shore island was beautiful, but due to weather conditions we were diverted to a bus and then a choppy boat ride- took over an hour to get there, and then they closed up early- the last shuttle was listed as 4 pm but they made everyone leave at 3:30. To top it off, there was only one small bus waiting to take us back to the resort- hotel guests were stuck waiting with the rest of the staff who hadn’t grabbed seats on the first bus! When a guest asked a staff member why the island was closing up early he shrugged and said “well sometimes it rains”. It was not raining and did not rain that evening… The hallway carpet in the hotel smelled awful. The rooms were clean. It was noisy due to construction at the resort. Also staff was very loud in the hallways in the mornings.
4
John
22 Oct 2025
·
Stayed 7 nights
This was our first time staying at a Sandal's and it will be our last. We had to chase down room service staff multiple times for toilet paper, wash clothes and coffee refills because they would clean the room but not restock it. They never took the dirty towels or glasses when cleaning the room. They should not say they have top self liquor, because they do not !!! If we wanted anything other then the house wine we had to pay $25 a glass at minimum. We could never get a chair at the beach or the pool. Maybe if we wanted to go down at midnight to stake one out we would have some luck. We were told by fellow guest that the only way to get chairs at beach or pool was to have a butler. Sad, we paid $7000 for this trip ...you want me to pay more to get a pool side chair. Rediculous. The beach area is tiny, we made an attempt at their private island. We tried to get a cocktail before we waited for the 3:30 boat back (last one was at 4 pm) we were told the bar closed early because the staff had to take the same boat we did, so everything was closed up. So we went to wati for the boat, when it got there staff got first privledge over all the guests, and we could not get on because that made th boat full. Total BS. We did take advantage of diving each day so we would have something to do. I do have to say the Dive shop employees were amazing. We did enjoy them. Its really sad the way this place is ran. It is NOTHING like what you see in the commercials.
This was our first time staying at a Sandal's and it will be our last. We had to chase down room service staff multiple times for toilet paper, wash clothes and coffee refills because they would clean the room but not restock it. They never took the dirty towels or glasses when cleaning the room. They should not say they have top self liquor, because they do not !!! If we wanted anything other then the house wine we had to pay $25 a glass at minimum. We could never get a chair at the beach or the pool. Maybe if we wanted to go down at midnight to stake one out we would have some luck. We were told by fellow guest that the only way to get chairs at beach or pool was to have a butler. Sad, we paid $7000 for this trip ...you want me to pay more to get a pool side chair. Rediculous. The beach area is tiny, we made an attempt at their private island. We tried to get a cocktail before we waited for the 3:30 boat back (last one was at 4 pm) we were told the bar closed early because the staff had to take the same boat we did, so everything was closed up. So we went to wati for the boat, when it got there staff got first privledge over all the guests, and we could not get on because that made th boat full. Total BS. We did take advantage of diving each day so we would have something to do. I do have to say the Dive shop employees were amazing. We did enjoy them. Its really sad the way this place is ran. It is NOTHING like what you see in the commercials.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests describe clean rooms and well-kept grounds, but housekeeping is inconsistent, with missed daily service and restocking. Multiple reviews report pests (cockroaches) and musty odors in rooms and hallways.
Related guest reviews
4
Bryan
23 Sept 2023
·
I was really excited for my stay at Sandals Royal Bahamian to celebrate my 20 year anniversary. Unfortunately, it wasn’t the experience I feel I should have had based on what I paid. There are pros and cons to this visit. The Pro’s - the employees are very polite and smiling all the time. Food options are good and better than most all inclusives I have been to. Activities at the fun pool were great and a good time. The Sandals island beach was great with a great setup. Cons - when I arrived I asked at the front desk if I was able to upgrade to an ocean view room and that I understand I would have to pay the difference. The room wasn’t available through Travelocity but sandals customer service said there was a room available and I would have to ask for it at check in. The person checking me in said they would let me know about the room and then never called or got back to me. There was a room that must have had a bad plumbing leak that caused the entire hallway area by our door to be soaked. Every time we came and went from our room it smelt and we had to walk in a saturated carpet. We had dinner at LaPlume and when we arrived the dining area was extremely hot. We asked the server and she said yes it is hot and the AC must not have been working. We were assuming that it would come back on soon but I didn’t. So we had to be in formal clothes (long pants for men) and had sweat dripping down our faces while we ate.
I was really excited for my stay at Sandals Royal Bahamian to celebrate my 20 year anniversary. Unfortunately, it wasn’t the experience I feel I should have had based on what I paid. There are pros and cons to this visit. The Pro’s - the employees are very polite and smiling all the time. Food options are good and better than most all inclusives I have been to. Activities at the fun pool were great and a good time. The Sandals island beach was great with a great setup. Cons - when I arrived I asked at the front desk if I was able to upgrade to an ocean view room and that I understand I would have to pay the difference. The room wasn’t available through Travelocity but sandals customer service said there was a room available and I would have to ask for it at check in. The person checking me in said they would let me know about the room and then never called or got back to me. There was a room that must have had a bad plumbing leak that caused the entire hallway area by our door to be soaked. Every time we came and went from our room it smelt and we had to walk in a saturated carpet. We had dinner at LaPlume and when we arrived the dining area was extremely hot. We asked the server and she said yes it is hot and the AC must not have been working. We were assuming that it would come back on soon but I didn’t. So we had to be in formal clothes (long pants for men) and had sweat dripping down our faces while we ate.
6
Wayne
21 Sept 2025
·
Stayed 5 nights
Sandals Bahamian is terribly dated Repairs are needed everywhere, pools, island transportation boat, bathrooms, patios, restaurants, etc Rooms are musty and mildew smelling Outside staff are friendly and helpful Inside office staff are awful, not helpful, rude, and not accessible…even had a few hang up on me while talking. Brochures and web site indicate pristine conditions, do not be fooled
Sandals Bahamian is terribly dated Repairs are needed everywhere, pools, island transportation boat, bathrooms, patios, restaurants, etc Rooms are musty and mildew smelling Outside staff are friendly and helpful Inside office staff are awful, not helpful, rude, and not accessible…even had a few hang up on me while talking. Brochures and web site indicate pristine conditions, do not be fooled
10
Tiana
9 Nov 2025
·
Stayed 3 nights
The room was clean, the staff was courteous and accommodating. The food wasngood. The service was stellar.
The room was clean, the staff was courteous and accommodating. The food wasngood. The service was stellar.
4
Peter
23 Dec 2024
·
Stayed 5 nights
We did enjoy the deep pools, poolside cocktails, beach swimming, spa, seafood and steak, the view, transfer to/from airport and the staff members were friendly, sometimes crossing the line. The property felt like it needed updating. Hot tubs differed in temperatures, the quiet pool was cold and not enough side tables for drinks. Elevator electrical panels were open (West Side), some walls in restaurants needed cleaning, and there was chipped table wear including milk jugs etc. and we got a cracked poolside table. Our room needed a proper clean. Considerable hair on the floor, bathrobe and in the bedding (the bedding was clean). One of the towels had a hole in it. Stains on the kitchen walls and floor. Broken kettle. We had a young cockroach visit the bathroom. Another visit from an insect in a restaurant cooking space. At one restaurant we had to move tables because I was being dripped on and we discovered a large hole in the extractor fan. Other issues included being locked out of my room for 10 minutes because the batteries had failed and identifying a safety issue (raised with management and then immediately delegated) which the staff member failed to rectify so I removed the safety issue from the outside shower. The Butler Service was disappointing. It was rare to get exactly what we ordered without an issue. The pre arrival survey was mostly ignored. Offered a free night with the condition of an NDA and not to post a review. We declined.
We did enjoy the deep pools, poolside cocktails, beach swimming, spa, seafood and steak, the view, transfer to/from airport and the staff members were friendly, sometimes crossing the line. The property felt like it needed updating. Hot tubs differed in temperatures, the quiet pool was cold and not enough side tables for drinks. Elevator electrical panels were open (West Side), some walls in restaurants needed cleaning, and there was chipped table wear including milk jugs etc. and we got a cracked poolside table. Our room needed a proper clean. Considerable hair on the floor, bathrobe and in the bedding (the bedding was clean). One of the towels had a hole in it. Stains on the kitchen walls and floor. Broken kettle. We had a young cockroach visit the bathroom. Another visit from an insect in a restaurant cooking space. At one restaurant we had to move tables because I was being dripped on and we discovered a large hole in the extractor fan. Other issues included being locked out of my room for 10 minutes because the batteries had failed and identifying a safety issue (raised with management and then immediately delegated) which the staff member failed to rectify so I removed the safety issue from the outside shower. The Butler Service was disappointing. It was rare to get exactly what we ordered without an issue. The pre arrival survey was mostly ignored. Offered a free night with the condition of an NDA and not to post a review. We declined.
10
Nataly
16 Jul 2025
·
Stayed 3 nights
Amazing and clean
Amazing and clean
6
Yvette
18 Jun 2025
·
Stayed 3 nights
We were generally disappointed with our stay. We were given the wrong wrong when we arrived and our room had the names of the wrong guests, housekeeping had left behind their supplies and treats for a different couple were placed on our room. The staff were generally disengaged, we had to wait for service each day at the breakfast buffets, there was a water spill in the restaurant at breakfast and flies around the food. We generally felt like the property was run down and not worth the price, the coffee machines were down throughout our stay. The daily housekeeping was minimal, we did not get towel refills. The exceptions were at the island and certain restaurants. The service and experience at Queen pearl, the hibachi restaurant, steak house (Deshaun was our server), and generally the service on the boat ride and the private island were excellent.
We were generally disappointed with our stay. We were given the wrong wrong when we arrived and our room had the names of the wrong guests, housekeeping had left behind their supplies and treats for a different couple were placed on our room. The staff were generally disengaged, we had to wait for service each day at the breakfast buffets, there was a water spill in the restaurant at breakfast and flies around the food. We generally felt like the property was run down and not worth the price, the coffee machines were down throughout our stay. The daily housekeeping was minimal, we did not get towel refills. The exceptions were at the island and certain restaurants. The service and experience at Queen pearl, the hibachi restaurant, steak house (Deshaun was our server), and generally the service on the boat ride and the private island were excellent.
2
Jirarat
14 Sept 2024
·
Stayed 4 nights
Balls of hair in the carpet, that was never removed after addressing it 3 times. Found cockroaches behind the fridge. Addressed with manager. Nothing was done except spraying the room. Did not provide us with a different room or any accommodation. Told us that him and the director will see us before we leave...never saw them!
Balls of hair in the carpet, that was never removed after addressing it 3 times. Found cockroaches behind the fridge. Addressed with manager. Nothing was done except spraying the room. Did not provide us with a different room or any accommodation. Told us that him and the director will see us before we leave...never saw them!
4
Harry
4 Mar 2025
·
Stayed 3 nights
Half the staff was unfriendly and condescending. Rooms were unclean. We were wiping the same area in on our counter everyday, came to find out it was roach droppings. Tried to speak with management they wouldn’t speak with us. Head of housekeeping came to speak with us and she was of no help. Basically she blamed us for not telling them sooner. We had to google what it was after the second day. Room was not cleaned on a daily basis. Hotel, pools and restaurants were older and unkept
Half the staff was unfriendly and condescending. Rooms were unclean. We were wiping the same area in on our counter everyday, came to find out it was roach droppings. Tried to speak with management they wouldn’t speak with us. Head of housekeeping came to speak with us and she was of no help. Basically she blamed us for not telling them sooner. We had to google what it was after the second day. Room was not cleaned on a daily basis. Hotel, pools and restaurants were older and unkept
4
John
22 Oct 2025
·
Stayed 7 nights
This was our first time staying at a Sandal's and it will be our last. We had to chase down room service staff multiple times for toilet paper, wash clothes and coffee refills because they would clean the room but not restock it. They never took the dirty towels or glasses when cleaning the room. They should not say they have top self liquor, because they do not !!! If we wanted anything other then the house wine we had to pay $25 a glass at minimum. We could never get a chair at the beach or the pool. Maybe if we wanted to go down at midnight to stake one out we would have some luck. We were told by fellow guest that the only way to get chairs at beach or pool was to have a butler. Sad, we paid $7000 for this trip ...you want me to pay more to get a pool side chair. Rediculous. The beach area is tiny, we made an attempt at their private island. We tried to get a cocktail before we waited for the 3:30 boat back (last one was at 4 pm) we were told the bar closed early because the staff had to take the same boat we did, so everything was closed up. So we went to wati for the boat, when it got there staff got first privledge over all the guests, and we could not get on because that made th boat full. Total BS. We did take advantage of diving each day so we would have something to do. I do have to say the Dive shop employees were amazing. We did enjoy them. Its really sad the way this place is ran. It is NOTHING like what you see in the commercials.
This was our first time staying at a Sandal's and it will be our last. We had to chase down room service staff multiple times for toilet paper, wash clothes and coffee refills because they would clean the room but not restock it. They never took the dirty towels or glasses when cleaning the room. They should not say they have top self liquor, because they do not !!! If we wanted anything other then the house wine we had to pay $25 a glass at minimum. We could never get a chair at the beach or the pool. Maybe if we wanted to go down at midnight to stake one out we would have some luck. We were told by fellow guest that the only way to get chairs at beach or pool was to have a butler. Sad, we paid $7000 for this trip ...you want me to pay more to get a pool side chair. Rediculous. The beach area is tiny, we made an attempt at their private island. We tried to get a cocktail before we waited for the 3:30 boat back (last one was at 4 pm) we were told the bar closed early because the staff had to take the same boat we did, so everything was closed up. So we went to wati for the boat, when it got there staff got first privledge over all the guests, and we could not get on because that made th boat full. Total BS. We did take advantage of diving each day so we would have something to do. I do have to say the Dive shop employees were amazing. We did enjoy them. Its really sad the way this place is ran. It is NOTHING like what you see in the commercials.
8
Jacqueline
23 Feb 2025
·
Stayed 9 nights
Positives – great location far enough away from the chaos of Nassau and the cruise ship port. Lovely rooms that were beautifully decorated and ours was fairly recently renovated. Two large pools – one heated and the other less so. Beachfront, plus the option of taking the boat over to their private island. Mini bar included – as long as you can get them to refill it which took a call to reception each day! Negatives – room cleaning was inconsistent. Every day something was forgotten – towels, bathmat, mopping the floors etc or even cleaning our room entirely! Room was on the 6th floor and water pressure was poor - at worst we had the shower on ‘full’ yet we weren’t even getting a dribble of water. The Sandals app is clunky and doesn’t function at all well. We didn’t book a ‘butler’ room and were glad we didn’t. We weren’t enthused with the concept and most definitely didn’t like the two-tier class system it created. The onsite restaurants vary dramatically from awful to great in terms of food quality + service. Sandals sell their all inclusive package as ‘all premium alcohol included’. BUT in several restaurants we were also given a wine list with additional cost and NOT told we could still order from the wines that were included until we asked. Felt like an underhand way to make more money. We were lucky to have a quiet room on the back side of the ‘East Bay’ building. Rooms overlooking the west pool get far more noise from the events + loud music all day.
Positives – great location far enough away from the chaos of Nassau and the cruise ship port. Lovely rooms that were beautifully decorated and ours was fairly recently renovated. Two large pools – one heated and the other less so. Beachfront, plus the option of taking the boat over to their private island. Mini bar included – as long as you can get them to refill it which took a call to reception each day! Negatives – room cleaning was inconsistent. Every day something was forgotten – towels, bathmat, mopping the floors etc or even cleaning our room entirely! Room was on the 6th floor and water pressure was poor - at worst we had the shower on ‘full’ yet we weren’t even getting a dribble of water. The Sandals app is clunky and doesn’t function at all well. We didn’t book a ‘butler’ room and were glad we didn’t. We weren’t enthused with the concept and most definitely didn’t like the two-tier class system it created. The onsite restaurants vary dramatically from awful to great in terms of food quality + service. Sandals sell their all inclusive package as ‘all premium alcohol included’. BUT in several restaurants we were also given a wine list with additional cost and NOT told we could still order from the wines that were included until we asked. Felt like an underhand way to make more money. We were lucky to have a quiet room on the back side of the ‘East Bay’ building. Rooms overlooking the west pool get far more noise from the events + loud music all day.
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AI-generated summary based on recent guest reviews
Rooms
Room quality is mixed: several mention very firm mattresses, musty odors, dated or small spaces, and occasional maintenance problems with water pressure or temperature and leaks, or blocked/misrepresented views; others report comfortable or recently refreshed rooms with good AC.
Related guest reviews
6
Wayne
21 Sept 2025
·
Stayed 5 nights
Sandals Bahamian is terribly dated Repairs are needed everywhere, pools, island transportation boat, bathrooms, patios, restaurants, etc Rooms are musty and mildew smelling Outside staff are friendly and helpful Inside office staff are awful, not helpful, rude, and not accessible…even had a few hang up on me while talking. Brochures and web site indicate pristine conditions, do not be fooled
Sandals Bahamian is terribly dated Repairs are needed everywhere, pools, island transportation boat, bathrooms, patios, restaurants, etc Rooms are musty and mildew smelling Outside staff are friendly and helpful Inside office staff are awful, not helpful, rude, and not accessible…even had a few hang up on me while talking. Brochures and web site indicate pristine conditions, do not be fooled
6
John
27 Sept 2025
·
Stayed 6 nights
I was disappointed with my stay at Sandals Royal Bahamian. The staff did not come across as friendly or welcoming, which set the tone for the trip. Restaurant reservations were nearly impossible to get at a reasonable time, leaving us with very limited options. It also felt like unless you booked a butler room, you were treated as a lower priority, which really took away from the overall experience. For the price and reputation, I expected much better service and availability. Oceanfront view was not as advertised. It was more a partial view than oceanfront. Needless to say, we will not be returning to Sandals Royal Bahamian or any other Sandals resorts for that matter. The only shining stars of our trip were the athletic team of Kevin and Alycia. They were awesome!
I was disappointed with my stay at Sandals Royal Bahamian. The staff did not come across as friendly or welcoming, which set the tone for the trip. Restaurant reservations were nearly impossible to get at a reasonable time, leaving us with very limited options. It also felt like unless you booked a butler room, you were treated as a lower priority, which really took away from the overall experience. For the price and reputation, I expected much better service and availability. Oceanfront view was not as advertised. It was more a partial view than oceanfront. Needless to say, we will not be returning to Sandals Royal Bahamian or any other Sandals resorts for that matter. The only shining stars of our trip were the athletic team of Kevin and Alycia. They were awesome!
4
Holly
1 Sept 2023
·
We were very disappointed in our stay at Sandals Royal Bahamian resort. 1 of the 2 rooms we booked was awful. The air conditioning was leaking the entire time we were there and the shower was only providing scolding hot water. We asked several times for both to be fixed. It took them two days to fix the water issue and they never fixed the air conditioner leak. The day before we left, the scolding hot water was back. So, technically, they never fixed it. We were not provided to move to other rooms or to be upgraded due to our issues or even money back. Additionally, my husband and I were celebrating our anniversary and were supposed to have something special done for us in our room. They screwed that up as well by delivering the surprise to the wrong room. That was never rectified either. Based on this, we will likely never stay at another Sandals resort. The only thing good about the stay was the fabulous beaches and water, and the very nice Bahamian people.
We were very disappointed in our stay at Sandals Royal Bahamian resort. 1 of the 2 rooms we booked was awful. The air conditioning was leaking the entire time we were there and the shower was only providing scolding hot water. We asked several times for both to be fixed. It took them two days to fix the water issue and they never fixed the air conditioner leak. The day before we left, the scolding hot water was back. So, technically, they never fixed it. We were not provided to move to other rooms or to be upgraded due to our issues or even money back. Additionally, my husband and I were celebrating our anniversary and were supposed to have something special done for us in our room. They screwed that up as well by delivering the surprise to the wrong room. That was never rectified either. Based on this, we will likely never stay at another Sandals resort. The only thing good about the stay was the fabulous beaches and water, and the very nice Bahamian people.
10
Samantha
19 Nov 2024
·
Stayed 3 nights
My husband and I spent 3 nights here in celebration of my 40th birthday. The grounds were lovely, as was our room. We had a wonderful view of the ocean! I also liked that everything on the resort was easily accessible. The AC unit was great and kept the room cool and comfortable. The mini bar included wine, soda, juice, water and tea/coffee. The bed was spacious and very comfortable. Upon entering our room, we noticed that we were only given 1 washcloth. We made multiple requests to the front desk but didn't receive additional washcloths until the following day. We encountered a few issues with the water in the room.It would shut off during our showers, especially during the morning hours. We also experienced some Wi-Fi connectivity issues which the staff was able to resolve in a day. I also had a small issue securing lounge chairs with umbrellas on the beach. It seemed as though all of the lounges with umbrellas were reserved for the guests with butler service. There should be more lounge chairs with umbrellas available for all guests. One of my favorite features was the food trucks, one of which had fresh cookies daily. I loved the oatmeal raisin ones! Overall, the staff was friendly, the food and drinks were good and we enjoyed our stay.
My husband and I spent 3 nights here in celebration of my 40th birthday. The grounds were lovely, as was our room. We had a wonderful view of the ocean! I also liked that everything on the resort was easily accessible. The AC unit was great and kept the room cool and comfortable. The mini bar included wine, soda, juice, water and tea/coffee. The bed was spacious and very comfortable. Upon entering our room, we noticed that we were only given 1 washcloth. We made multiple requests to the front desk but didn't receive additional washcloths until the following day. We encountered a few issues with the water in the room.It would shut off during our showers, especially during the morning hours. We also experienced some Wi-Fi connectivity issues which the staff was able to resolve in a day. I also had a small issue securing lounge chairs with umbrellas on the beach. It seemed as though all of the lounges with umbrellas were reserved for the guests with butler service. There should be more lounge chairs with umbrellas available for all guests. One of my favorite features was the food trucks, one of which had fresh cookies daily. I loved the oatmeal raisin ones! Overall, the staff was friendly, the food and drinks were good and we enjoyed our stay.
4
Romould Rufus Eric
2 Sept 2025
·
Stayed 5 nights
Beach was nice. Some staff were nice. Other staff didn’t seem very friendly. Slow in response . Room was outdated and in poor condition. Was shocked by how small the room was and how the balcony was shaped. Food was not good. Not fresh. Not what I expected for the price!
Beach was nice. Some staff were nice. Other staff didn’t seem very friendly. Slow in response . Room was outdated and in poor condition. Was shocked by how small the room was and how the balcony was shaped. Food was not good. Not fresh. Not what I expected for the price!
4
Sean
12 Dec 2025
·
Stayed 9 nights
Our West Bay room smelled damp/musty so we were surprised to read that the resort had been upgraded as recently as 2022 (we heard another couple mention the same smell in their room too). The low-light of the trip was when we got trapped in the elevator - a lift that had been put back in service from a couple of days out of service already. With the cart stuck halfway in-between floors, a maintenance team member attended quickly (kudos) but then forcing the doors open (and having to fight to hold them there as they kept trying to close on us) whilst we had to vault out in what was a very unsafe situation (lucky we are young/fit enough to do so quickly but that is not the point). There is clearly a distinct lack of management processes to account for such customer incidents as there was no follow-up with us to address it even after we later decided to mention it to concierge (who informed management at the time) and despite us supposedly being a "Tender Loving Care" room (our rep had no knowledge of the incident a few nights later when they made first contact on night 7 of 9). We're generally pretty low-profile / low maintenance so don't encourage much attention but this feels like an incident that would be addressed at a high-end resort that values it's guests, especially when we were celebrating our engagement! Unsurprisingly we got our steps in using the stairs up and down to the 4th floor every day after that!
Our West Bay room smelled damp/musty so we were surprised to read that the resort had been upgraded as recently as 2022 (we heard another couple mention the same smell in their room too). The low-light of the trip was when we got trapped in the elevator - a lift that had been put back in service from a couple of days out of service already. With the cart stuck halfway in-between floors, a maintenance team member attended quickly (kudos) but then forcing the doors open (and having to fight to hold them there as they kept trying to close on us) whilst we had to vault out in what was a very unsafe situation (lucky we are young/fit enough to do so quickly but that is not the point). There is clearly a distinct lack of management processes to account for such customer incidents as there was no follow-up with us to address it even after we later decided to mention it to concierge (who informed management at the time) and despite us supposedly being a "Tender Loving Care" room (our rep had no knowledge of the incident a few nights later when they made first contact on night 7 of 9). We're generally pretty low-profile / low maintenance so don't encourage much attention but this feels like an incident that would be addressed at a high-end resort that values it's guests, especially when we were celebrating our engagement! Unsurprisingly we got our steps in using the stairs up and down to the 4th floor every day after that!
8
Steven
15 Aug 2025
·
Stayed 4 nights
My wife and I chose Sandals Bahamas to celebrate our 10-year anniversary. Overall, it was a good trip with some clear highlights — but also a few disappointments. Positives: The staff were consistently kind, warm, and welcoming, which really made the trip enjoyable. The resort offered several restaurants, and the ones requiring reservations had noticeably better variety and quality than the no-reservation options. We also appreciated moments of peace and quiet, some solid entertainment, and smooth airport transportation. Negatives: The bed was extremely firm and uncomfortable. I requested a pillow top on day one, but it was never delivered during our four-night stay. Our “pool and beach view” was completely blocked by trees. Renovations were underway, which created some eyesores. Breakfast was underwhelming, with limited variety. Cats roaming the property were uncomfortable for us, and the outdated card key system was inconvenient — I lost mine twice. Lastly, there were no authentic Bahamian food options, which felt like a missed opportunity. Overall: We enjoyed the friendliness of the staff and the quality of the reservation-only restaurants, but bed comfort, blocked views, and renovations diminished the “luxury” feel. We might return after renovations are complete, beds are improved, and local food is added to the menu.
My wife and I chose Sandals Bahamas to celebrate our 10-year anniversary. Overall, it was a good trip with some clear highlights — but also a few disappointments. Positives: The staff were consistently kind, warm, and welcoming, which really made the trip enjoyable. The resort offered several restaurants, and the ones requiring reservations had noticeably better variety and quality than the no-reservation options. We also appreciated moments of peace and quiet, some solid entertainment, and smooth airport transportation. Negatives: The bed was extremely firm and uncomfortable. I requested a pillow top on day one, but it was never delivered during our four-night stay. Our “pool and beach view” was completely blocked by trees. Renovations were underway, which created some eyesores. Breakfast was underwhelming, with limited variety. Cats roaming the property were uncomfortable for us, and the outdated card key system was inconvenient — I lost mine twice. Lastly, there were no authentic Bahamian food options, which felt like a missed opportunity. Overall: We enjoyed the friendliness of the staff and the quality of the reservation-only restaurants, but bed comfort, blocked views, and renovations diminished the “luxury” feel. We might return after renovations are complete, beds are improved, and local food is added to the menu.
6
Vinesh
7 Oct 2025
·
Stayed 3 nights
Worst bedding
Worst bedding
8
Jacqueline
23 Feb 2025
·
Stayed 9 nights
Positives – great location far enough away from the chaos of Nassau and the cruise ship port. Lovely rooms that were beautifully decorated and ours was fairly recently renovated. Two large pools – one heated and the other less so. Beachfront, plus the option of taking the boat over to their private island. Mini bar included – as long as you can get them to refill it which took a call to reception each day! Negatives – room cleaning was inconsistent. Every day something was forgotten – towels, bathmat, mopping the floors etc or even cleaning our room entirely! Room was on the 6th floor and water pressure was poor - at worst we had the shower on ‘full’ yet we weren’t even getting a dribble of water. The Sandals app is clunky and doesn’t function at all well. We didn’t book a ‘butler’ room and were glad we didn’t. We weren’t enthused with the concept and most definitely didn’t like the two-tier class system it created. The onsite restaurants vary dramatically from awful to great in terms of food quality + service. Sandals sell their all inclusive package as ‘all premium alcohol included’. BUT in several restaurants we were also given a wine list with additional cost and NOT told we could still order from the wines that were included until we asked. Felt like an underhand way to make more money. We were lucky to have a quiet room on the back side of the ‘East Bay’ building. Rooms overlooking the west pool get far more noise from the events + loud music all day.
Positives – great location far enough away from the chaos of Nassau and the cruise ship port. Lovely rooms that were beautifully decorated and ours was fairly recently renovated. Two large pools – one heated and the other less so. Beachfront, plus the option of taking the boat over to their private island. Mini bar included – as long as you can get them to refill it which took a call to reception each day! Negatives – room cleaning was inconsistent. Every day something was forgotten – towels, bathmat, mopping the floors etc or even cleaning our room entirely! Room was on the 6th floor and water pressure was poor - at worst we had the shower on ‘full’ yet we weren’t even getting a dribble of water. The Sandals app is clunky and doesn’t function at all well. We didn’t book a ‘butler’ room and were glad we didn’t. We weren’t enthused with the concept and most definitely didn’t like the two-tier class system it created. The onsite restaurants vary dramatically from awful to great in terms of food quality + service. Sandals sell their all inclusive package as ‘all premium alcohol included’. BUT in several restaurants we were also given a wine list with additional cost and NOT told we could still order from the wines that were included until we asked. Felt like an underhand way to make more money. We were lucky to have a quiet room on the back side of the ‘East Bay’ building. Rooms overlooking the west pool get far more noise from the events + loud music all day.
6
Chris
29 Sept 2025
·
Stayed 5 nights
Resort felt like a hotel vs a resort. The beds were very firm. Honestly the hardest bed I ever slept on. We switch rooms to ocean front hoping bed would be softer and it was not. The food was good and the private island was very nice. Shows at nights were lacking. Overall experience was just ok. I wouldn’t return to this property.
Resort felt like a hotel vs a resort. The beds were very firm. Honestly the hardest bed I ever slept on. We switch rooms to ocean front hoping bed would be softer and it was not. The food was good and the private island was very nice. Shows at nights were lacking. Overall experience was just ok. I wouldn’t return to this property.
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AI-generated summary based on recent guest reviews
Service
Many guests commend warm, attentive staff and helpful butlers. However, service is inconsistent, with slow or unresponsive dining and housekeeping, difficulty securing reservations, limited follow-up on problems, and a two-tier feel favoring butler guests for loungers.
Related guest reviews
4
Jamie St.
24 Dec 2024
·
Stayed 3 nights
I am usually not one to write a review, but I felt it necessary to take the time in this case. I am well traveled and have been to dozens of all inclusive in a variety of countries. While this resort was clean, the transportation to the resort was seamless, the "service" was terrible. I can understand "island time" and I was never in a rush whatsoever, but when it takes 30-45 min for someone to acknowledge and seat you in a half empty restaurant there is a problem. This happened 2 of 3 evenings, and 2 of 3 lunch times. When you ask the concierge face to face for a bottle of white wine for the room and they say not a problem every single time and it never shows up ever, there is an issue. The Beach = was full of seaweed The Entertainment = Was the worst I've ever experienced at a resort. The Service: Was worst I ever experienced at a resort. The Drinks: Were good, and not watered down. So that was a positive. For roughly $1200.00 CAN / Night I expected more from this resort that's for sure. I am glad we were only stuck there for 3 nights and not a week.
I am usually not one to write a review, but I felt it necessary to take the time in this case. I am well traveled and have been to dozens of all inclusive in a variety of countries. While this resort was clean, the transportation to the resort was seamless, the "service" was terrible. I can understand "island time" and I was never in a rush whatsoever, but when it takes 30-45 min for someone to acknowledge and seat you in a half empty restaurant there is a problem. This happened 2 of 3 evenings, and 2 of 3 lunch times. When you ask the concierge face to face for a bottle of white wine for the room and they say not a problem every single time and it never shows up ever, there is an issue. The Beach = was full of seaweed The Entertainment = Was the worst I've ever experienced at a resort. The Service: Was worst I ever experienced at a resort. The Drinks: Were good, and not watered down. So that was a positive. For roughly $1200.00 CAN / Night I expected more from this resort that's for sure. I am glad we were only stuck there for 3 nights and not a week.
6
John
27 Sept 2025
·
Stayed 6 nights
I was disappointed with my stay at Sandals Royal Bahamian. The staff did not come across as friendly or welcoming, which set the tone for the trip. Restaurant reservations were nearly impossible to get at a reasonable time, leaving us with very limited options. It also felt like unless you booked a butler room, you were treated as a lower priority, which really took away from the overall experience. For the price and reputation, I expected much better service and availability. Oceanfront view was not as advertised. It was more a partial view than oceanfront. Needless to say, we will not be returning to Sandals Royal Bahamian or any other Sandals resorts for that matter. The only shining stars of our trip were the athletic team of Kevin and Alycia. They were awesome!
I was disappointed with my stay at Sandals Royal Bahamian. The staff did not come across as friendly or welcoming, which set the tone for the trip. Restaurant reservations were nearly impossible to get at a reasonable time, leaving us with very limited options. It also felt like unless you booked a butler room, you were treated as a lower priority, which really took away from the overall experience. For the price and reputation, I expected much better service and availability. Oceanfront view was not as advertised. It was more a partial view than oceanfront. Needless to say, we will not be returning to Sandals Royal Bahamian or any other Sandals resorts for that matter. The only shining stars of our trip were the athletic team of Kevin and Alycia. They were awesome!
10
Montel
4 Aug 2025
·
Stayed 6 nights
We rate this Sandals Resort 5 Stars!!⭐️⭐️⭐️⭐️⭐️ From the moment we arrived, until our day of departure, the customer service, excellent professionalism, very responsive housekeeping, tasty restaurants, and Vegas-style entertainment was awesome!! Jonathan, our Concierge, was very friendly and helpful in scheduling our restaurant appointments and off-site activities for the entire week, including getting “butler service” for our private cabana on Sandal’s beautiful white sandy beach area. I highly recommend Sandals for your next stay and vacation…we will be back again soon…this year!👍👍♥️😎
We rate this Sandals Resort 5 Stars!!⭐️⭐️⭐️⭐️⭐️ From the moment we arrived, until our day of departure, the customer service, excellent professionalism, very responsive housekeeping, tasty restaurants, and Vegas-style entertainment was awesome!! Jonathan, our Concierge, was very friendly and helpful in scheduling our restaurant appointments and off-site activities for the entire week, including getting “butler service” for our private cabana on Sandal’s beautiful white sandy beach area. I highly recommend Sandals for your next stay and vacation…we will be back again soon…this year!👍👍♥️😎
4
Armela
22 Feb 2025
·
Stayed 4 nights
We’ve stayed at many all-inclusive resorts, and Sandals Royal Bahamian was a mixed experience. The included airport transportation was convenient and stress-free. Upon arrival, we checked in early and were encouraged to explore the grounds while waiting for our room, which was nice. However, the beach lounger situation was extremely frustrating. We were told loungers were "first come, first serve," but when we woke up at 6 AM to reserve one, they were already taken. We later discovered the “butler elite” guests had their butlers place old books down the night before, later replacing them with coolers. Despite complaining to concierge, nothing changed. This felt incredibly unfair and unlike any other resort we’ve visited. As for the food, the food trucks were good, and I enjoyed the chicken pesto panini at Calico and the eggs Benedict at the French restaurant. The French fries were consistently good, but most of the food was dry and underwhelming. The beach itself was also smaller than expected, so don’t let the photos fool you. While the staff was friendly, the overall experience did not match the luxury Sandals brand we were promised. For the price, we expected much more, especially in terms of fairness and food quality.
We’ve stayed at many all-inclusive resorts, and Sandals Royal Bahamian was a mixed experience. The included airport transportation was convenient and stress-free. Upon arrival, we checked in early and were encouraged to explore the grounds while waiting for our room, which was nice. However, the beach lounger situation was extremely frustrating. We were told loungers were "first come, first serve," but when we woke up at 6 AM to reserve one, they were already taken. We later discovered the “butler elite” guests had their butlers place old books down the night before, later replacing them with coolers. Despite complaining to concierge, nothing changed. This felt incredibly unfair and unlike any other resort we’ve visited. As for the food, the food trucks were good, and I enjoyed the chicken pesto panini at Calico and the eggs Benedict at the French restaurant. The French fries were consistently good, but most of the food was dry and underwhelming. The beach itself was also smaller than expected, so don’t let the photos fool you. While the staff was friendly, the overall experience did not match the luxury Sandals brand we were promised. For the price, we expected much more, especially in terms of fairness and food quality.
4
Edward
29 Aug 2025
·
Stayed 7 nights
Didn’t have enough night life entertainment or excursions. Also found some of the bar tenders rude. Wouldn’t ask you if you wanted a drink for a while. Too busy getting drinks ready for the restaurant. Wouldn’t go back there
Didn’t have enough night life entertainment or excursions. Also found some of the bar tenders rude. Wouldn’t ask you if you wanted a drink for a while. Too busy getting drinks ready for the restaurant. Wouldn’t go back there
8
Raz and Andrea
19 Dec 2025
·
Stayed 6 nights
Beautiful ocean views . Excellent private island with a short boat ride although it depends on the weather. Staff go above and beyond to make you feel happy. Restaurants in the evening are excellent buffet could have more choice but everything is fresh . Airport transfer is very easy.
Beautiful ocean views . Excellent private island with a short boat ride although it depends on the weather. Staff go above and beyond to make you feel happy. Restaurants in the evening are excellent buffet could have more choice but everything is fresh . Airport transfer is very easy.
4
Sean
12 Dec 2025
·
Stayed 9 nights
Our West Bay room smelled damp/musty so we were surprised to read that the resort had been upgraded as recently as 2022 (we heard another couple mention the same smell in their room too). The low-light of the trip was when we got trapped in the elevator - a lift that had been put back in service from a couple of days out of service already. With the cart stuck halfway in-between floors, a maintenance team member attended quickly (kudos) but then forcing the doors open (and having to fight to hold them there as they kept trying to close on us) whilst we had to vault out in what was a very unsafe situation (lucky we are young/fit enough to do so quickly but that is not the point). There is clearly a distinct lack of management processes to account for such customer incidents as there was no follow-up with us to address it even after we later decided to mention it to concierge (who informed management at the time) and despite us supposedly being a "Tender Loving Care" room (our rep had no knowledge of the incident a few nights later when they made first contact on night 7 of 9). We're generally pretty low-profile / low maintenance so don't encourage much attention but this feels like an incident that would be addressed at a high-end resort that values it's guests, especially when we were celebrating our engagement! Unsurprisingly we got our steps in using the stairs up and down to the 4th floor every day after that!
Our West Bay room smelled damp/musty so we were surprised to read that the resort had been upgraded as recently as 2022 (we heard another couple mention the same smell in their room too). The low-light of the trip was when we got trapped in the elevator - a lift that had been put back in service from a couple of days out of service already. With the cart stuck halfway in-between floors, a maintenance team member attended quickly (kudos) but then forcing the doors open (and having to fight to hold them there as they kept trying to close on us) whilst we had to vault out in what was a very unsafe situation (lucky we are young/fit enough to do so quickly but that is not the point). There is clearly a distinct lack of management processes to account for such customer incidents as there was no follow-up with us to address it even after we later decided to mention it to concierge (who informed management at the time) and despite us supposedly being a "Tender Loving Care" room (our rep had no knowledge of the incident a few nights later when they made first contact on night 7 of 9). We're generally pretty low-profile / low maintenance so don't encourage much attention but this feels like an incident that would be addressed at a high-end resort that values it's guests, especially when we were celebrating our engagement! Unsurprisingly we got our steps in using the stairs up and down to the 4th floor every day after that!
10
Catherine Elaine Hemphill
14 Jun 2025
·
Stayed 4 nights
The location was perfect and the property was beautifully maintained. I imagine that it takes a lot of individuals to successfully coordinate and organize a resort of its size. From the shuttle to and from the airport, the ease of checkin, and perfectly manicured grounds, they made it look seemless. Every staff member exemplified professionalism and went out of their way to answer questions or assist in any way. We sincerely appreciate the care shown to us and wish the resort continued success.
The location was perfect and the property was beautifully maintained. I imagine that it takes a lot of individuals to successfully coordinate and organize a resort of its size. From the shuttle to and from the airport, the ease of checkin, and perfectly manicured grounds, they made it look seemless. Every staff member exemplified professionalism and went out of their way to answer questions or assist in any way. We sincerely appreciate the care shown to us and wish the resort continued success.
6
Keith
5 Nov 2024
·
Stayed 4 nights
Although it is an all inclusive resort make your reservations for dinner before arrival. We couldnt get into the best places upon arrival due to being booked solid. Room service was non existent for our room even though we was suppose to have it daily. We had to ask staff for towels daily. In a 4 night stay they never came in to even empty our garbage. Also if your not in a butler room get to the pool early because most chairs are reserved for butler room or higher guests. I can say the staff was helpful with directions etc during our stay. Had to call in room dining several times to get them to finally answer the phone and take our orders, then missed dinner items every time. Over all a less than grand adventure that we saved all year to enjoy.
Although it is an all inclusive resort make your reservations for dinner before arrival. We couldnt get into the best places upon arrival due to being booked solid. Room service was non existent for our room even though we was suppose to have it daily. We had to ask staff for towels daily. In a 4 night stay they never came in to even empty our garbage. Also if your not in a butler room get to the pool early because most chairs are reserved for butler room or higher guests. I can say the staff was helpful with directions etc during our stay. Had to call in room dining several times to get them to finally answer the phone and take our orders, then missed dinner items every time. Over all a less than grand adventure that we saved all year to enjoy.
6
Erika
29 Dec 2024
·
Stayed 3 nights
The property is close to the airport and the beach and property itself was nice. The major con of this resort is how it is managed and the customer service. We were only there for 3 nights and could not get reservations at the restaurants The check in process was extremely slow. Service at the restaurants and in general was sub par. As a small example, the water in our room was not restocked and I had to call 4 times before someone brought water. The best run operation at the resort was the food trucks. They were fast, friendly and offered great customer service. Other than the food trucks, service was extremely slow and the staff seemed extremely unhappy.
The property is close to the airport and the beach and property itself was nice. The major con of this resort is how it is managed and the customer service. We were only there for 3 nights and could not get reservations at the restaurants The check in process was extremely slow. Service at the restaurants and in general was sub par. As a small example, the water in our room was not restocked and I had to call 4 times before someone brought water. The best run operation at the resort was the food trucks. They were fast, friendly and offered great customer service. Other than the food trucks, service was extremely slow and the staff seemed extremely unhappy.
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AI-generated summary based on recent guest reviews
Location
Close to the airport with smooth transfers and a beachfront setting; several guests appreciated being away from downtown Nassau's crowds. The beach is smaller, but many enjoyed easy access to the resort’s private island.
Related guest reviews
6
claudia Mercedez Cortez
28 Nov 2023
·
Stayed 4 nights
Trying to sell us on everything from pictures to future stays. Was too much soliciting. Beach was not great on property. Best experience was private island. Staff seemed very disorganized and unmotivated. Service was spotty at best.
Trying to sell us on everything from pictures to future stays. Was too much soliciting. Beach was not great on property. Best experience was private island. Staff seemed very disorganized and unmotivated. Service was spotty at best.
10
Wandie
31 Dec 2024
·
Stayed 3 nights
I like everything about it. It was clean. The staff was pleasant. It was very close to the airport, which was a plus. Thank you.
I like everything about it. It was clean. The staff was pleasant. It was very close to the airport, which was a plus. Thank you.
10
Fernando
29 May 2023
·
Stayed 5 nights
Always a great place to stay and forget all the stresses of home. Nothing to do but enjoy and relax. Next to the beautiful waters, staff very friendly and professional!! Only caveat if deciding to venture out to nearby areas via taxi, fares very arbitrary. Best to pre-arrange rides.
Always a great place to stay and forget all the stresses of home. Nothing to do but enjoy and relax. Next to the beautiful waters, staff very friendly and professional!! Only caveat if deciding to venture out to nearby areas via taxi, fares very arbitrary. Best to pre-arrange rides.
4
Armela
22 Feb 2025
·
Stayed 4 nights
We’ve stayed at many all-inclusive resorts, and Sandals Royal Bahamian was a mixed experience. The included airport transportation was convenient and stress-free. Upon arrival, we checked in early and were encouraged to explore the grounds while waiting for our room, which was nice. However, the beach lounger situation was extremely frustrating. We were told loungers were "first come, first serve," but when we woke up at 6 AM to reserve one, they were already taken. We later discovered the “butler elite” guests had their butlers place old books down the night before, later replacing them with coolers. Despite complaining to concierge, nothing changed. This felt incredibly unfair and unlike any other resort we’ve visited. As for the food, the food trucks were good, and I enjoyed the chicken pesto panini at Calico and the eggs Benedict at the French restaurant. The French fries were consistently good, but most of the food was dry and underwhelming. The beach itself was also smaller than expected, so don’t let the photos fool you. While the staff was friendly, the overall experience did not match the luxury Sandals brand we were promised. For the price, we expected much more, especially in terms of fairness and food quality.
We’ve stayed at many all-inclusive resorts, and Sandals Royal Bahamian was a mixed experience. The included airport transportation was convenient and stress-free. Upon arrival, we checked in early and were encouraged to explore the grounds while waiting for our room, which was nice. However, the beach lounger situation was extremely frustrating. We were told loungers were "first come, first serve," but when we woke up at 6 AM to reserve one, they were already taken. We later discovered the “butler elite” guests had their butlers place old books down the night before, later replacing them with coolers. Despite complaining to concierge, nothing changed. This felt incredibly unfair and unlike any other resort we’ve visited. As for the food, the food trucks were good, and I enjoyed the chicken pesto panini at Calico and the eggs Benedict at the French restaurant. The French fries were consistently good, but most of the food was dry and underwhelming. The beach itself was also smaller than expected, so don’t let the photos fool you. While the staff was friendly, the overall experience did not match the luxury Sandals brand we were promised. For the price, we expected much more, especially in terms of fairness and food quality.
10
Tara
10 Mar 2025
·
Stayed 3 nights
we just had the best vacation. everyone was super helpful and vwry nice. the resort is very safe and so is the island. we will be back again for sure
we just had the best vacation. everyone was super helpful and vwry nice. the resort is very safe and so is the island. we will be back again for sure
10
Caren
7 May 2023
·
Stayed 8 nights
Beautiful beaches.
Beautiful beaches.
10
Carly Madison
1 Dec 2024
·
Stayed 3 nights
Great property, love the island with boat ride & atmosphere. Fantastic, friendly, and attentive staff. Hope more restaurants to come for more selection and a daily lunch buffet with salad bar/guac nacho station would be great. All in all, 5 stars.
Great property, love the island with boat ride & atmosphere. Fantastic, friendly, and attentive staff. Hope more restaurants to come for more selection and a daily lunch buffet with salad bar/guac nacho station would be great. All in all, 5 stars.
8
Raz and Andrea
19 Dec 2025
·
Stayed 6 nights
Beautiful ocean views . Excellent private island with a short boat ride although it depends on the weather. Staff go above and beyond to make you feel happy. Restaurants in the evening are excellent buffet could have more choice but everything is fresh . Airport transfer is very easy.
Beautiful ocean views . Excellent private island with a short boat ride although it depends on the weather. Staff go above and beyond to make you feel happy. Restaurants in the evening are excellent buffet could have more choice but everything is fresh . Airport transfer is very easy.
10
Catherine Elaine Hemphill
14 Jun 2025
·
Stayed 4 nights
The location was perfect and the property was beautifully maintained. I imagine that it takes a lot of individuals to successfully coordinate and organize a resort of its size. From the shuttle to and from the airport, the ease of checkin, and perfectly manicured grounds, they made it look seemless. Every staff member exemplified professionalism and went out of their way to answer questions or assist in any way. We sincerely appreciate the care shown to us and wish the resort continued success.
The location was perfect and the property was beautifully maintained. I imagine that it takes a lot of individuals to successfully coordinate and organize a resort of its size. From the shuttle to and from the airport, the ease of checkin, and perfectly manicured grounds, they made it look seemless. Every staff member exemplified professionalism and went out of their way to answer questions or assist in any way. We sincerely appreciate the care shown to us and wish the resort continued success.
8
Jacqueline
23 Feb 2025
·
Stayed 9 nights
Positives – great location far enough away from the chaos of Nassau and the cruise ship port. Lovely rooms that were beautifully decorated and ours was fairly recently renovated. Two large pools – one heated and the other less so. Beachfront, plus the option of taking the boat over to their private island. Mini bar included – as long as you can get them to refill it which took a call to reception each day! Negatives – room cleaning was inconsistent. Every day something was forgotten – towels, bathmat, mopping the floors etc or even cleaning our room entirely! Room was on the 6th floor and water pressure was poor - at worst we had the shower on ‘full’ yet we weren’t even getting a dribble of water. The Sandals app is clunky and doesn’t function at all well. We didn’t book a ‘butler’ room and were glad we didn’t. We weren’t enthused with the concept and most definitely didn’t like the two-tier class system it created. The onsite restaurants vary dramatically from awful to great in terms of food quality + service. Sandals sell their all inclusive package as ‘all premium alcohol included’. BUT in several restaurants we were also given a wine list with additional cost and NOT told we could still order from the wines that were included until we asked. Felt like an underhand way to make more money. We were lucky to have a quiet room on the back side of the ‘East Bay’ building. Rooms overlooking the west pool get far more noise from the events + loud music all day.
Positives – great location far enough away from the chaos of Nassau and the cruise ship port. Lovely rooms that were beautifully decorated and ours was fairly recently renovated. Two large pools – one heated and the other less so. Beachfront, plus the option of taking the boat over to their private island. Mini bar included – as long as you can get them to refill it which took a call to reception each day! Negatives – room cleaning was inconsistent. Every day something was forgotten – towels, bathmat, mopping the floors etc or even cleaning our room entirely! Room was on the 6th floor and water pressure was poor - at worst we had the shower on ‘full’ yet we weren’t even getting a dribble of water. The Sandals app is clunky and doesn’t function at all well. We didn’t book a ‘butler’ room and were glad we didn’t. We weren’t enthused with the concept and most definitely didn’t like the two-tier class system it created. The onsite restaurants vary dramatically from awful to great in terms of food quality + service. Sandals sell their all inclusive package as ‘all premium alcohol included’. BUT in several restaurants we were also given a wine list with additional cost and NOT told we could still order from the wines that were included until we asked. Felt like an underhand way to make more money. We were lucky to have a quiet room on the back side of the ‘East Bay’ building. Rooms overlooking the west pool get far more noise from the events + loud music all day.
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AI-generated summary based on recent guest reviews
Dining
Several restaurants get good to very good feedback and the food trucks are popular, but many report slow service and hard-to-get reservations. Some mention limited breakfast variety and confusion or upselling around included alcohol.
Related guest reviews
10
Scott
4 Sept 2022
·
Stayed 5 nights
We are hotel snobs and loved it! Most all inclusives it's tough to get reservations in the "reservation" restaurants. No problem here. And the non-reservation restaurants were equally as outstanding! Top shelf labels...drinks were great! Friendliest staff anywhere! Grounds were beautiful! Hotel room was cold! Room service amazingly fast! The private island was awesome with amazing food of course! Maybe best of all its not packed and overcrowded. Quick access to the bar! Can't say enough. We'll be checking out some other Sandals resorts as we don't generally go to the same country/island twice. Life's short and it's a big planet! Thank you Sandals we love you! Only one suggestion...The paper straws are fine but they don't work well with the frozen drinks. Larger diameter paper straws please. Thank you again!
We are hotel snobs and loved it! Most all inclusives it's tough to get reservations in the "reservation" restaurants. No problem here. And the non-reservation restaurants were equally as outstanding! Top shelf labels...drinks were great! Friendliest staff anywhere! Grounds were beautiful! Hotel room was cold! Room service amazingly fast! The private island was awesome with amazing food of course! Maybe best of all its not packed and overcrowded. Quick access to the bar! Can't say enough. We'll be checking out some other Sandals resorts as we don't generally go to the same country/island twice. Life's short and it's a big planet! Thank you Sandals we love you! Only one suggestion...The paper straws are fine but they don't work well with the frozen drinks. Larger diameter paper straws please. Thank you again!
6
Kaitlin
1 Aug 2024
·
Stayed 4 nights
1st and foremost, its very nice to have all you can eat and drink. Food was great in every restaurant. There was no actual Bahamian food. It says it is but it just as plain as you can get in the states. The music playlist is from the early 2000s and I i think I heard Bob Marley as the only Caribbean music. If you want to do any excursions, better to do it with getyourguide or somewhere else as they upcharge a ridiculous amount. All staff were very helpful and nice.
1st and foremost, its very nice to have all you can eat and drink. Food was great in every restaurant. There was no actual Bahamian food. It says it is but it just as plain as you can get in the states. The music playlist is from the early 2000s and I i think I heard Bob Marley as the only Caribbean music. If you want to do any excursions, better to do it with getyourguide or somewhere else as they upcharge a ridiculous amount. All staff were very helpful and nice.
4
Armela
22 Feb 2025
·
Stayed 4 nights
We’ve stayed at many all-inclusive resorts, and Sandals Royal Bahamian was a mixed experience. The included airport transportation was convenient and stress-free. Upon arrival, we checked in early and were encouraged to explore the grounds while waiting for our room, which was nice. However, the beach lounger situation was extremely frustrating. We were told loungers were "first come, first serve," but when we woke up at 6 AM to reserve one, they were already taken. We later discovered the “butler elite” guests had their butlers place old books down the night before, later replacing them with coolers. Despite complaining to concierge, nothing changed. This felt incredibly unfair and unlike any other resort we’ve visited. As for the food, the food trucks were good, and I enjoyed the chicken pesto panini at Calico and the eggs Benedict at the French restaurant. The French fries were consistently good, but most of the food was dry and underwhelming. The beach itself was also smaller than expected, so don’t let the photos fool you. While the staff was friendly, the overall experience did not match the luxury Sandals brand we were promised. For the price, we expected much more, especially in terms of fairness and food quality.
We’ve stayed at many all-inclusive resorts, and Sandals Royal Bahamian was a mixed experience. The included airport transportation was convenient and stress-free. Upon arrival, we checked in early and were encouraged to explore the grounds while waiting for our room, which was nice. However, the beach lounger situation was extremely frustrating. We were told loungers were "first come, first serve," but when we woke up at 6 AM to reserve one, they were already taken. We later discovered the “butler elite” guests had their butlers place old books down the night before, later replacing them with coolers. Despite complaining to concierge, nothing changed. This felt incredibly unfair and unlike any other resort we’ve visited. As for the food, the food trucks were good, and I enjoyed the chicken pesto panini at Calico and the eggs Benedict at the French restaurant. The French fries were consistently good, but most of the food was dry and underwhelming. The beach itself was also smaller than expected, so don’t let the photos fool you. While the staff was friendly, the overall experience did not match the luxury Sandals brand we were promised. For the price, we expected much more, especially in terms of fairness and food quality.
8
Kenneth
27 Sept 2025
·
Stayed 6 nights
Dining options were excellent and the food quality was good to very good. I was a little disappointed with the view from the room. It felt like of all the suites, we were given the least desirable. Staff was overall excellent and the value was really good. Just a heads up, transportation costs a lot.
Dining options were excellent and the food quality was good to very good. I was a little disappointed with the view from the room. It felt like of all the suites, we were given the least desirable. Staff was overall excellent and the value was really good. Just a heads up, transportation costs a lot.
8
Steven
15 Aug 2025
·
Stayed 4 nights
My wife and I chose Sandals Bahamas to celebrate our 10-year anniversary. Overall, it was a good trip with some clear highlights — but also a few disappointments. Positives: The staff were consistently kind, warm, and welcoming, which really made the trip enjoyable. The resort offered several restaurants, and the ones requiring reservations had noticeably better variety and quality than the no-reservation options. We also appreciated moments of peace and quiet, some solid entertainment, and smooth airport transportation. Negatives: The bed was extremely firm and uncomfortable. I requested a pillow top on day one, but it was never delivered during our four-night stay. Our “pool and beach view” was completely blocked by trees. Renovations were underway, which created some eyesores. Breakfast was underwhelming, with limited variety. Cats roaming the property were uncomfortable for us, and the outdated card key system was inconvenient — I lost mine twice. Lastly, there were no authentic Bahamian food options, which felt like a missed opportunity. Overall: We enjoyed the friendliness of the staff and the quality of the reservation-only restaurants, but bed comfort, blocked views, and renovations diminished the “luxury” feel. We might return after renovations are complete, beds are improved, and local food is added to the menu.
My wife and I chose Sandals Bahamas to celebrate our 10-year anniversary. Overall, it was a good trip with some clear highlights — but also a few disappointments. Positives: The staff were consistently kind, warm, and welcoming, which really made the trip enjoyable. The resort offered several restaurants, and the ones requiring reservations had noticeably better variety and quality than the no-reservation options. We also appreciated moments of peace and quiet, some solid entertainment, and smooth airport transportation. Negatives: The bed was extremely firm and uncomfortable. I requested a pillow top on day one, but it was never delivered during our four-night stay. Our “pool and beach view” was completely blocked by trees. Renovations were underway, which created some eyesores. Breakfast was underwhelming, with limited variety. Cats roaming the property were uncomfortable for us, and the outdated card key system was inconvenient — I lost mine twice. Lastly, there were no authentic Bahamian food options, which felt like a missed opportunity. Overall: We enjoyed the friendliness of the staff and the quality of the reservation-only restaurants, but bed comfort, blocked views, and renovations diminished the “luxury” feel. We might return after renovations are complete, beds are improved, and local food is added to the menu.
10
Joseph
17 Feb 2025
·
Stayed 3 nights
The only thing that was bad was the wait time for food. As long as you go early to your meals before you’re even hungry, you’ll have an amazing time! 9.5/10!
The only thing that was bad was the wait time for food. As long as you go early to your meals before you’re even hungry, you’ll have an amazing time! 9.5/10!
10
George Otis
23 Aug 2025
·
Stayed 4 nights
Food Selection at the different restaurants
Food Selection at the different restaurants
6
Erika
29 Dec 2024
·
Stayed 3 nights
The property is close to the airport and the beach and property itself was nice. The major con of this resort is how it is managed and the customer service. We were only there for 3 nights and could not get reservations at the restaurants The check in process was extremely slow. Service at the restaurants and in general was sub par. As a small example, the water in our room was not restocked and I had to call 4 times before someone brought water. The best run operation at the resort was the food trucks. They were fast, friendly and offered great customer service. Other than the food trucks, service was extremely slow and the staff seemed extremely unhappy.
The property is close to the airport and the beach and property itself was nice. The major con of this resort is how it is managed and the customer service. We were only there for 3 nights and could not get reservations at the restaurants The check in process was extremely slow. Service at the restaurants and in general was sub par. As a small example, the water in our room was not restocked and I had to call 4 times before someone brought water. The best run operation at the resort was the food trucks. They were fast, friendly and offered great customer service. Other than the food trucks, service was extremely slow and the staff seemed extremely unhappy.
4
John
22 Oct 2025
·
Stayed 7 nights
This was our first time staying at a Sandal's and it will be our last. We had to chase down room service staff multiple times for toilet paper, wash clothes and coffee refills because they would clean the room but not restock it. They never took the dirty towels or glasses when cleaning the room. They should not say they have top self liquor, because they do not !!! If we wanted anything other then the house wine we had to pay $25 a glass at minimum. We could never get a chair at the beach or the pool. Maybe if we wanted to go down at midnight to stake one out we would have some luck. We were told by fellow guest that the only way to get chairs at beach or pool was to have a butler. Sad, we paid $7000 for this trip ...you want me to pay more to get a pool side chair. Rediculous. The beach area is tiny, we made an attempt at their private island. We tried to get a cocktail before we waited for the 3:30 boat back (last one was at 4 pm) we were told the bar closed early because the staff had to take the same boat we did, so everything was closed up. So we went to wati for the boat, when it got there staff got first privledge over all the guests, and we could not get on because that made th boat full. Total BS. We did take advantage of diving each day so we would have something to do. I do have to say the Dive shop employees were amazing. We did enjoy them. Its really sad the way this place is ran. It is NOTHING like what you see in the commercials.
This was our first time staying at a Sandal's and it will be our last. We had to chase down room service staff multiple times for toilet paper, wash clothes and coffee refills because they would clean the room but not restock it. They never took the dirty towels or glasses when cleaning the room. They should not say they have top self liquor, because they do not !!! If we wanted anything other then the house wine we had to pay $25 a glass at minimum. We could never get a chair at the beach or the pool. Maybe if we wanted to go down at midnight to stake one out we would have some luck. We were told by fellow guest that the only way to get chairs at beach or pool was to have a butler. Sad, we paid $7000 for this trip ...you want me to pay more to get a pool side chair. Rediculous. The beach area is tiny, we made an attempt at their private island. We tried to get a cocktail before we waited for the 3:30 boat back (last one was at 4 pm) we were told the bar closed early because the staff had to take the same boat we did, so everything was closed up. So we went to wati for the boat, when it got there staff got first privledge over all the guests, and we could not get on because that made th boat full. Total BS. We did take advantage of diving each day so we would have something to do. I do have to say the Dive shop employees were amazing. We did enjoy them. Its really sad the way this place is ran. It is NOTHING like what you see in the commercials.
8
Jacqueline
23 Feb 2025
·
Stayed 9 nights
Positives – great location far enough away from the chaos of Nassau and the cruise ship port. Lovely rooms that were beautifully decorated and ours was fairly recently renovated. Two large pools – one heated and the other less so. Beachfront, plus the option of taking the boat over to their private island. Mini bar included – as long as you can get them to refill it which took a call to reception each day! Negatives – room cleaning was inconsistent. Every day something was forgotten – towels, bathmat, mopping the floors etc or even cleaning our room entirely! Room was on the 6th floor and water pressure was poor - at worst we had the shower on ‘full’ yet we weren’t even getting a dribble of water. The Sandals app is clunky and doesn’t function at all well. We didn’t book a ‘butler’ room and were glad we didn’t. We weren’t enthused with the concept and most definitely didn’t like the two-tier class system it created. The onsite restaurants vary dramatically from awful to great in terms of food quality + service. Sandals sell their all inclusive package as ‘all premium alcohol included’. BUT in several restaurants we were also given a wine list with additional cost and NOT told we could still order from the wines that were included until we asked. Felt like an underhand way to make more money. We were lucky to have a quiet room on the back side of the ‘East Bay’ building. Rooms overlooking the west pool get far more noise from the events + loud music all day.
Positives – great location far enough away from the chaos of Nassau and the cruise ship port. Lovely rooms that were beautifully decorated and ours was fairly recently renovated. Two large pools – one heated and the other less so. Beachfront, plus the option of taking the boat over to their private island. Mini bar included – as long as you can get them to refill it which took a call to reception each day! Negatives – room cleaning was inconsistent. Every day something was forgotten – towels, bathmat, mopping the floors etc or even cleaning our room entirely! Room was on the 6th floor and water pressure was poor - at worst we had the shower on ‘full’ yet we weren’t even getting a dribble of water. The Sandals app is clunky and doesn’t function at all well. We didn’t book a ‘butler’ room and were glad we didn’t. We weren’t enthused with the concept and most definitely didn’t like the two-tier class system it created. The onsite restaurants vary dramatically from awful to great in terms of food quality + service. Sandals sell their all inclusive package as ‘all premium alcohol included’. BUT in several restaurants we were also given a wine list with additional cost and NOT told we could still order from the wines that were included until we asked. Felt like an underhand way to make more money. We were lucky to have a quiet room on the back side of the ‘East Bay’ building. Rooms overlooking the west pool get far more noise from the events + loud music all day.
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AI-generated summary based on recent guest reviews
6
Kristopher
24 Jun 2026
·
Stayed 5 nights
Lost power for 3 hours first day. Fire alarm evacuations on 21 June at 0545 for faulty electrical issue and tons of mosquitoes in the room
Lost power for 3 hours first day. Fire alarm evacuations on 21 June at 0545 for faulty electrical issue and tons of mosquitoes in the room
10
Rick
15 Jun 2026
·
Stayed 3 nights
An incredible resort.
An incredible resort.
10
Sarah
13 Jun 2026
·
Stayed 6 nights
All of the staff were friendly and helpful. They make sure that you are having a great time well your here. Sandles was magical and I cant wait to go back.
All of the staff were friendly and helpful. They make sure that you are having a great time well your here. Sandles was magical and I cant wait to go back.
6
Kate
10 Jun 2026
·
Stayed 7 nights
Our stay was okay overall. The hotel itself was decent and had everything we needed, but the experience was a bit inconsistent. Some staff members were friendly, helpful, and went out of their way to provide great service, while others seemed uninterested and not particularly welcoming. The room was comfortable enough, although the bed was not as nice as I would have expected in a 5 star - it was quite hard and uncomfortable. The location was convenient, but the mixed level of service made it difficult to know what to expect from day to day. With more consistency in customer service, this could be a much better experience. Not a bad stay, but there is definitely room for improvement.
Our stay was okay overall. The hotel itself was decent and had everything we needed, but the experience was a bit inconsistent. Some staff members were friendly, helpful, and went out of their way to provide great service, while others seemed uninterested and not particularly welcoming. The room was comfortable enough, although the bed was not as nice as I would have expected in a 5 star - it was quite hard and uncomfortable. The location was convenient, but the mixed level of service made it difficult to know what to expect from day to day. With more consistency in customer service, this could be a much better experience. Not a bad stay, but there is definitely room for improvement.
6
Raphail
6 Jun 2026
·
Stayed 5 nights
I didn’t like the fact that the pools were not clean most of the time and that their wasn’t enough entertainments or amenities going on. But the staff were excellent and super friendly.
I didn’t like the fact that the pools were not clean most of the time and that their wasn’t enough entertainments or amenities going on. But the staff were excellent and super friendly.
Property policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 00:00
Before 11:00
Good to know
Additional policies and info about this property.
FAQs about Sandals Royal Bahamian All Inclusive Adults Only
What are the check-in and check-out times?
Check-in is at 15:00 and check-out is at 11:00. Early or late check-in/check-out details are not specified.
What accessibility features are available for guests with disabilities?
The property has limited wheelchair accessibility, an elevator/lift, and step-free entrances. Specific details on accessible rooms and facilities are not provided.
Where is the hotel located?
The hotel is located on the beach in Cable Beach, Nassau, The Bahamas. It is near Cable Beach and Primeval Forest National Park, with cultural highlights like The Current Baha Mar Gallery and Art Center and Pompey Museum nearby.
Does the hotel have a swimming pool?
Yes, the hotel features 7 outdoor swimming pools.
What are the policies for guests staying with children?
Children are not mentioned in the guest policies, indicating that the hotel is primarily for couples only.
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Prices for upcoming dates
October 2026
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Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
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- 2026-11-08: 952.2202198488768USD
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- 2026-11-19: 890.0753150838622USD
- 2026-11-20: 904.1186025537108USD
- 2026-11-21: NO DATA
- 2026-11-22: 915.1337455303955USD
- 2026-11-23: 879.0496139145507USD
- 2026-11-24: 963.2459895778808USD
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- 2026-11-26: 915.1337455303955USD
- 2026-11-27: 919.1431163409422USD
- 2026-11-28: 939.1898332742919USD
- 2026-11-29: NO DATA
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- 2026-12-01: 776.1878619999999USD
- 2026-12-02: 793.0370919999999USD
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- 2026-12-05: 851.9865666224364USD
- 2026-12-06: NO DATA
- 2026-12-07: 817.9070518521728USD
- 2026-12-08: 807.6397579999999USD
- 2026-12-09: 812.1328859999999USD
- 2026-12-10: 876.15996USD
- 2026-12-11: 817.9070518521728USD
- 2026-12-12: 866.0192273399657USD
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Check-in time starts at15:00Check-out time ends at11:00
Check-in must be done by someone who is at least 18 years old.
Children And Extra Bed Policy
Child policies:Please contact the hotel for details on their child and extra bed policies.Cribs and Extra Beds:Please contact the hotel for details about crib and extra bed policies.;
Popular amenities
Restaurant
Swimming pool
Elevator/Lift
Room service
Concierge
Dry cleaning
Services
Concierge
Elevator/Lift
Dry cleaning
Housekeeping
Banquet facilities
Currency exchange
Safe-deposit box
Laundry service
Luggage storage
Designated smoking area
24-Hour Front Desk
Grocery/Convenience Store
General
Room service
Restaurant
Non-smoking rooms
Sauna
Mini bar
Refrigerator
Hair dryer
Salon
Steam room
Massage
Towels
Shower
Private bathroom
Poolside bar
Breakfast in the room
Snack Bar/Deli
Activities
Swimming pool
Tennis courts
Private beach
Garden
Golf course (nearby)
Water sports (non-motorized)
Scuba diving
Karaoke
Nightclubs
Billiards
Dart board
Fishing
Horse riding
Canoeing
Doctor on call
Outdoor Furniture
Pool (Outdoor)
Table Tennis
Terrace
Fitness Center (nearby)
Parking
Free parking