Name: Heritage Inn & Suites
Address: 10455 Reiger Road, Kleinpeter, Baton Rouge, East Baton Rouge Parish, Louisiana, United States of America, Baton Rouge, Louisiana, US
Price range: $50–$74 per night
Rating: 6.1

What guests think

Reviews of Heritage Inn and Suites are highly mixed, with numerous guests warning about dirty, moldy, and poorly maintained rooms and amenities, while others report clean, quiet, budget-friendly stays and courteous staff in a convenient area with food options nearby.

Many reviews cite broken essentials like ice machines and a nonfunctional pool, unreliable in-room appliances, and confusion over cash deposits or early check-in fees, with some guests also feeling uncomfortable due to loitering or safety concerns on the property. On the positive side, several guests appreciated occasional spacious rooms, comfortable beds, and helpful front-desk interactions. Expect a budget stay with significant variability by room and experience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviews report broken or missing amenities, including nonworking ice machines and a closed or stagnant pool; vending machines and security cameras were also cited as in disrepair. In-room appliances like fridges and microwaves are available but often unreliable.

Related guest reviews

2

Freddie

Aug 3, 2025

·

Stayed 2 nights

The manager is never around, rooms were dirty and falling apart, none of the ice machines worked, fridge didn’t work so we throw our food away.

6

Melissa

Apr 12, 2024

·

Stayed 2 nights

the room was clean -toilet needed help in tank to flush -coffee pot still had last peoples coffee filter in it-microwave plate missing-no smoking room had burn holes in comforter-but for the price I didn't expect much better-(the only place available in my price range)

10

Harry

Mar 7, 2023

·

Stayed 1 night

As a Christian, I try to commend businesses that provide a benefit to their customers. The main benefit I found was that the room was equipped with all amenities (coffee maker, microwave and refrigerator), and was exceptionally clean.

2

Patricia J

Apr 25, 2023

·

Stayed 2 nights

Older hotel "renovated " 2cd floor no elevator. Beds were old and hard comforter had burn hole . Unknown substances stuck on the walls. Advertised a pool that was non functional. Would not recommend!!!

4

Christina

Jan 26, 2024

·

Stayed 1 night

Even though the manager helped me out with the key deposit, I would not recommend staying here. Shady people wandering around the property. Microwave didn’t work, inch gap in the door, walls were dirty. Thank god there were no bed bugs, still unless you can really not afford to stay anywhere else, please stay somewhere else.

8

Janet

Apr 7, 2024

·

Stayed 2 nights

The ice machine was broken and I had to get ice from office personnel fridge. He gave me about 10 cubes and said is this enough??? We had been driving all day and wanted a drink to unwind. He acted annoyed that I was even there. Looks like a shoot out and patched not painted, mold on the walls

10

Debra D

May 20, 2023

·

Stayed 1 night

I like that I can park at my door. Waffle House and convenience store a very short walk across parking lot.

4

Jennifer

Feb 17, 2024

·

Stayed 5 nights

Broken, dangling security cameras. We had to change rooms because there was rodent irine and feces on the sink in the original room. There were supposed to be vending machines, there were none. All of the ice machines were either broken or unplugged. The beds felt like you were sleeping on plywood so my back and hips hurt the entire week of vacation. Would never suggest anyone stay here.

4

Joshua

Mar 17, 2023

·

Stayed 2 nights

Broken: tv, nightstand light, dresser drawer, clothing rack (if i had hung anything it would have come off the wall and struck me). Poor design: the bathroom light switch was outside of the door- very inconvenient- and no central light existed; the water in the bath was immediately scalding and the knobs do not indicate on vs. off well. I think I lost some skin on my left foot. Additional: I know it's not the season yet, but the pool was filled with stagnant scum; certainly better off drained. Pro: the staff were kind enough, the listed amenities did exist, and several fast food places were within easy walking distance.

2

Vincent

May 4, 2024

·

Stayed 1 night

Ac was broke when i first got there No room service even tho it said they had it

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Cleanliness

Cleanliness feedback is mixed: many guests mention dirt, odors, mold, stained or burnt linens, and soaked carpets, while others say their rooms and common areas were very clean.

Related guest reviews

2

Alene

Jul 6, 2025

·

Stayed 1 night

Arrived late so was too tired to change hotels. Water soaked carpet by bathroom vanity, outlet didn't work, tiles were missing in tub around faucet, moldy ceiling. Advertised as pet friendly and was not. Bed was clean,tv worked and ac was fair. Should have left but were too exhausted to go any further. They should have paid us to stay.

10

James

Sep 22, 2025

·

Stayed 1 night

The family that owns The Heritage Inn are very nice sweet people! The property was very clean, the rooms immaculate!! A hidden, inexpensive, Gem of Baton Rouge!! We will return again!!

2

Shelley

May 17, 2025

·

Stayed 1 night

The photos shown cannot be from this property. It's so bad that when I saw it I passed it up because I thought it was a shut-down motel. Everything is in bad shape, dirty, falling apart, smelly or not working. Without a doubt the nastiest place I've seen. I was there less than 5 minutes and just knew I couldn't stay there. Zero refund except for the required $50 cash deposit.

2

Jonathan

Nov 11, 2024

·

Stayed 1 night

Very unclean

2

Melissa

Oct 15, 2023

·

Stayed 1 night

The pictures are deceiving. It smelt like mold. Had mold on the curtains. The bed looked like they pulled it out of the dumpster. The water in the tub ran constantly. People lurking outside of room. The man would not give me a receipt for the cash deposit that was required. He yelled at me when I asked what the charge was I was signing for was very disrespectful. I would NEVER stay here again nor recommend this place to anyone.

8

Janet

Apr 7, 2024

·

Stayed 2 nights

The ice machine was broken and I had to get ice from office personnel fridge. He gave me about 10 cubes and said is this enough??? We had been driving all day and wanted a drink to unwind. He acted annoyed that I was even there. Looks like a shoot out and patched not painted, mold on the walls

10

Cody

Aug 21, 2025

·

Stayed 1 night

Very clean

4

Kim

Mar 23, 2024

·

Stayed 1 night

The carpet was absolutely soaking and puddled around your shoes when you walked thru it. Springs all through the bed were popping. Towels smelled like cigarette smoke.

4

Shana

Feb 6, 2024

·

Stayed 1 night

Great location, nice staff but the place was filthy and disgusting. Will never stay there again.

6

Roy

Oct 6, 2024

·

Stayed 1 night

The room was ok. Mold in the bathroom. The hotel needs a total remodel and be updated

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Rooms

Rooms are frequently described as dated and in need of renovation, with some reporting hard beds and noise disruptions; others found rooms spacious and beds comfortable.

Related guest reviews

10

Erika

Mar 9, 2025

·

Stayed 2 nights

It was quiet. The room was spacious.

8

Rhonda

Feb 27, 2023

·

Stayed 2 nights

It was ok. Room needs an update.

10

Amanda

Apr 8, 2025

·

Stayed 1 night

The front desk staff was most friendly and professional. The surroundings & facility were clean & well kept despite undergoing remodeling. The rooms were very clean & spacious. Will definitely stay again.

2

Gnana sudheer

Feb 21, 2023

·

Stayed 1 night

The AC heater is not working literally shivered all through the night.Receptionist did not pick up the call even after after several calls.Such a bad experience we wouldn’t want to visit again and wnt recommend

2

Luis eduardo

Mar 5, 2023

·

Stayed 1 night

Im not a fancy traveler but in my opinion this is not a place who should be called a hotel, the room was too beat up, so old and bad conditions. Not to mention dirty walls stickers all over the room, stains everywhere, smell of cigarette, no isolation at all so all noises from outside came in the room. And they had a machine (boom lift) gas powered running since early in the morning not allowing me to sleep. Bottom line, stop here if nowhere else is possible

2

Patricia J

Apr 25, 2023

·

Stayed 2 nights

Older hotel "renovated " 2cd floor no elevator. Beds were old and hard comforter had burn hole . Unknown substances stuck on the walls. Advertised a pool that was non functional. Would not recommend!!!

8

Roshea

Aug 13, 2025

·

Stayed 1 night

The bed was very comfortable and there are way too many places to eat.

4

Jennifer

Feb 17, 2024

·

Stayed 5 nights

Broken, dangling security cameras. We had to change rooms because there was rodent irine and feces on the sink in the original room. There were supposed to be vending machines, there were none. All of the ice machines were either broken or unplugged. The beds felt like you were sleeping on plywood so my back and hips hurt the entire week of vacation. Would never suggest anyone stay here.

4

April

Oct 10, 2025

·

Stayed 1 night

Rooms outdated Unfriendly staff Overpriced

10

Abigail

Nov 13, 2023

·

Stayed 1 night

It was the perfect place for the price to stay in town for a home football game weekend. Room was clean, well maintained, and desk people were super nice

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Service

Service is inconsistent, with recurring complaints about rude or absent staff and confusing cash deposits or early check-in fees; several guests, however, praised friendly, professional, and responsive staff.

Related guest reviews

2

Samuel

Nov 11, 2025

·

Stayed 1 night

Staff was extremely rude and uncomfortable

2

Tyshon

Sep 13, 2024

·

Stayed 1 night

No hot water, 20 dollar early check in fee, 50 dollar deposit, rooms dirty, staff rude

10

Amanda

Apr 8, 2025

·

Stayed 1 night

The front desk staff was most friendly and professional. The surroundings & facility were clean & well kept despite undergoing remodeling. The rooms were very clean & spacious. Will definitely stay again.

2

Tyshon

Sep 17, 2024

·

Stayed 1 night

Staff is very rude, paid 40 dollar deposit only received 20 back at checkout, then they make you pay 20 dollar to check in early, would not recommend this place to my worst enemy

2

Krista

Nov 11, 2023

·

Stayed 3 nights

Absolutely disgusting. No staff around.

10

Mark

Oct 5, 2023

·

Stayed 2 nights

This was a nice hotel with a very pleasant staff. It isn’t the Four Seasons, nor should it be for the price, but everything worked, it was clean, and again, the staff was nice and accommodating. I’d stay here again.

2

Ty'ki

Apr 30, 2025

·

Stayed 1 night

The manager/ front desk rep wasn’t available to do proper check-in, must have been sleeping on the job. I had to call the facility many times, ring the bell and seek for help. Upon getting help, the manager had a bad attitude about a simple mistake of booking for one guest when it was two, and was yelling talking about $10 then $15 for extra person with no concrete price then said it couldn’t be on the card since the room was paid with a card and wanted to hustle money by saying he wanted Cash! Then stated there is no refund, so money loss. Service was horrible!

10

Amanda

Feb 19, 2023

·

Stayed 1 night

I checked in super late and the guy that checked me in was super nice even though it was midnight. The room was clean and well kept.

2

Alan

Oct 26, 2023

·

Stayed 1 night

Expedia said check in time was at 2 but the hotel reached out to say that check in time was actually 3 and if I showed up earlier I would be charged. Then they tried to make me pay a $50 cash deposit “in case I broke the TV” (??). I didn’t want to pay at all but we finally settled on paying it with a card one of the lamps inthe room were broken and there were wet spots and some mold on the ceiling. There were some odd characters in the parking lot. Bates Motel vibes

2

Tyshon

Sep 17, 2024

·

Stayed 1 night

The staff is extremely rude,and they overcharge you for shoddy rooms

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Location

Location is convenient to nearby eateries, including late-night options, but several guests noted loitering and felt uneasy about safety around the property.

Related guest reviews

6

Waddah

Oct 16, 2023

·

Stayed 1 night

Nice area

8

Roshea

Aug 13, 2025

·

Stayed 1 night

The bed was very comfortable and there are way too many places to eat.

10

Nicklaus

Sep 10, 2023

·

Stayed 1 night

It's was ok to many homeless people in the area

4

Christina

Jan 26, 2024

·

Stayed 1 night

Even though the manager helped me out with the key deposit, I would not recommend staying here. Shady people wandering around the property. Microwave didn’t work, inch gap in the door, walls were dirty. Thank god there were no bed bugs, still unless you can really not afford to stay anywhere else, please stay somewhere else.

2

Alan

Oct 26, 2023

·

Stayed 1 night

Expedia said check in time was at 2 but the hotel reached out to say that check in time was actually 3 and if I showed up earlier I would be charged. Then they tried to make me pay a $50 cash deposit “in case I broke the TV” (??). I didn’t want to pay at all but we finally settled on paying it with a card one of the lamps inthe room were broken and there were wet spots and some mold on the ceiling. There were some odd characters in the parking lot. Bates Motel vibes

10

Debra D

May 20, 2023

·

Stayed 1 night

I like that I can park at my door. Waffle House and convenience store a very short walk across parking lot.

4

Shana

Feb 6, 2024

·

Stayed 1 night

Great location, nice staff but the place was filthy and disgusting. Will never stay there again.

8

Tawn

Mar 4, 2023

·

Stayed 1 night

This hotel is in the process of being remodeled. We found it to be clean, safe and quiet. The price was a bargain and the location was convenient. The manager was responsive and respectful. We would stay here again in the future. Thank you for the restful, safe stay.

2

Kelly

Apr 8, 2024

·

Stayed 3 nights

Covient but unsafe and dirty rundown rooms

6

Star

Mar 14, 2023

·

Stayed 1 night

Hard to find...but gd food options latenight

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Dining

Not enough information in reviews.

Related guest reviews

8

Roshea

Aug 13, 2025

·

Stayed 1 night

The bed was very comfortable and there are way too many places to eat.

4

Brandie

Feb 18, 2024

·

Stayed 2 nights

If they had better service breakfast and laundry

10

Debra D

May 20, 2023

·

Stayed 1 night

I like that I can park at my door. Waffle House and convenience store a very short walk across parking lot.

2

Vincent

May 4, 2024

·

Stayed 1 night

Ac was broke when i first got there No room service even tho it said they had it

6

Star

Mar 14, 2023

·

Stayed 1 night

Hard to find...but gd food options latenight

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $52	2 $73	3 $73
4 $50	5 $51	6 $51	7 $51	8 $51	9 $59	10 $60
11 $51	12 $50	13 $50	14 $51	15 $51	16 $72	17 $72
18 $51	19 $51	20 $51	21 $51	22 $51	23 $64	24 $68
25 $51	26 $51	27 $51	28 $51	29 $51	30 $62	31 $55

Heritage Inn & Suites

About this property

Location

Room options

Basic Single Room

Deluxe Double Room

Basic Double Room

Deluxe Single Room

Guest reviews of Heritage Inn & Suites

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Heritage Inn & Suites

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $51	19 $57
20 $51	21 $53	22 $54	23 $53	24 $53	25 $74	26 $73
27 $51	28 $51	29 $51	30 $51