Mereva Tulum
115 USD
a notte
Media per settembre
Prezzi per Mereva Tulum
Seleziona le date per controllare prezzi e disponibilità
115 USD
a notte
Media per settembre
Prezzi medi mensili
Presso Mereva Tulum, il prezzo per notte è in media di 115 USD nel mese più economico (settembre) e di 229 USD nel mese più caro (gennaio), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 229 USD |
| febbraio | 216 USD |
| marzo | 176 USD |
| aprile | 140 USD |
| maggio | 134 USD |
| giugno | 123 USD |
| luglio | 137 USD |
| agosto | 132 USD |
| settembre | 115 USD |
| ottobre | 115 USD |
| novembre | 144 USD |
| dicembre | 227 USD |
G
F
M
A
M
G
L
A
set · 115 USD
S
O
N
D
Prezzo più alto: gennaio (circa 229 USD)
Prezzo più basso: settembre (circa 115 USD)
Informazioni su questa struttura
Rilassati presso la spa con servizi completi, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Questo hotel in stile mediterraneo dispone, inoltre, di il Wi-Fi gratuito, servizi di concierge e servizi per matr...
Servizi
Rilassati presso la spa con servizi completi, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Questo hotel in stile mediterraneo dispone, inoltre, di il Wi-Fi gratuito, servizi di concierge e servizi per matrimoni.
Servizi per le aziende
Potrai usufruire di una reception aperta 24 ore su 24, personale poliglotta e deposito bagagli. Potrai usufruire di una navetta da e per l'aeroporto 24 ore su 24 a pagamento; inoltre, in loco troverai il un parcheggio gratuito.
Ristorazione
Un hotel dispone di un ristorante, ma se preferisci restare nella tua stanza potrai richiedere il servizio in camera con orario limitato. Concludi la giornata in bellezza con il tuo drink preferito! Presso questa struttura troverai un bar/lounge davvero fantastico.
Camere
Rilassati in una delle 25 camere della struttura, complete di macchina per caffè espresso e TV LED. Grazie ad un comodo letto con copriletto in piuma e biancheria da letto di alta qualità dormirai sonni tranquilli. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali in digitale è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di doccia, soffione a pioggia e set di cortesia gratuiti.
Posizione
Mereva Tulum in riva all'oceano, a Tulum, è a 1 minuti di auto da Cenote Manatí e 10 minuti da Parque Xel-Há. Questo hotel sulla spiaggia dista 9,6 km da Rovine Maya di Tulum e 14,3 km da Dos Ojos Cenote.
Nelle vicinanze
Cenote Manatí(0.1 miglia)
Parco Nazionale di Tulum(0.6 miglia)
Parco del Giaguaro(0.8 miglia)
Soliman Bay(1.1 miglia)
LabnaHa Cenotes & Parque Ecológico(2.6 miglia)
Adrenalina Maya(2.7 miglia)
Cenotes Labnaha(2.8 miglia)
Cenote Tortugas(2.9 miglia)
Lettere di Tulum(4.2 miglia)
Spa della Birra di Tulum(4.2 miglia)
Spiaggia di Xcacelito(5.1 miglia)
Santuario di Xcacel-Xcacelito(5.3 miglia)
Torre di Tulum(5.7 miglia)
Casa del Cenote(5.9 miglia)
Tempio del Dio Discendente(5.9 miglia)
L'aeroporto più comodo per raggiungere Mereva Tulum è Aeroporto internazionale di Tulum (TQO)(32.2 miglia)
Parcheggio
Ristorante
Piscina
Servizio babysitter e asilo nido
Servizio in camera
Banco escursioni
Posizione
Fraccionamiento Tankah, Tulum, Quintana Roo, Messico
Cenote Manatí (0.1 miglia)
Parco Nazionale di Tulum (0.6 miglia)
Parco del Giaguaro (0.8 miglia)
Soliman Bay (1.1 miglia)
LabnaHa Cenotes & Parque Ecológico (2.6 miglia)
Adrenalina Maya (2.7 miglia)
Opzioni camera
9
Double Room Suite Garden View
Dettagli della camera
1 Letto Matrimoniale Large
e 2 Letti Matrimoniali Alla Francese
Posti letto: 6
753 ft²
BalconeAria condizionataWi-Fi (gratuito)Bagno privato
7
Suite Garden View
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 3
474 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
6
Superior Beachfront
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
388 ft²
BalconeAria condizionataWi-Fi (gratuito)Bagno privato
8
Junior Suite Beach Front
Dettagli della camera
1 Letto Matrimoniale
e 1 Divano Letto
Posti letto: 3
592 ft²
BalconeAria condizionataWi-Fi (gratuito)Soggiorno separato
11
Master Suite Beachfront with Plunge Pool
Dettagli della camera
1 Letto Matrimoniale Large
e 1 Letto Matrimoniale
Posti letto: 4
560 ft²
BalconeAria condizionataWi-Fi (gratuito)Soggiorno separatoPiscina di immersione ad acqua fredda
8
King Beachfront
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
398 ft²
BalconeAria condizionataWi-Fi (gratuito)Bagno privato
7
Partial Ocean View
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 3
398 ft²
BalconeAria condizionataWi-Fi (gratuito)Bagno privato
9
Suite monolocale Presidenziale
Dettagli della camera
1 Letto Matrimoniale Large
e 1 Divano Letto
Posti letto: 3
915 ft²
Zona pranzo separataAria condizionataWi-Fi (gratuito)Soggiorno separatoPiscina di immersione ad acqua fredda
Recensioni degli ospiti su Mereva Tulum
8.4
Molto buono
Sulla base di 693 recensioni verificate
Per quale tipo di viaggio viene scelta la struttura?
In coppia
73%
Famiglia
17%
Gruppo
8%
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Mereva Tulum riceve molti elogi per la sua tranquilla posizione fronte spiaggia e il personale cordiale, anche se i commenti ripetuti fanno notare una strada di accesso accidentata, alghe stagionali sulla costa rocciosa e occasionali inconvenienti come interruzioni di corrente o un servizio non sempre all'altezza.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
Mereva Tulum riceve molti elogi per la sua tranquilla posizione fronte spiaggia e il personale cordiale, anche se i commenti ripetuti fanno notare una strada di accesso accidentata, alghe stagionali sulla costa rocciosa e occasionali inconvenienti come interruzioni di corrente o un servizio non sempre all'altezza.
Molti ospiti hanno apprezzato il cibo e le abbondanti colazioni, anche se altri hanno trovato le opzioni del menu limitate, i prezzi alti o alcuni articoli non disponibili in determinati momenti. I servizi come due piscine, un molo e l'utilizzo gratuito di kayak, paddle board e attrezzatura per lo snorkeling, oltre a un cenote dall'altra parte della strada, sono molto apprezzati. Le camere sono generalmente spaziose e confortevoli con vista mare, ma alcune recensioni segnalano problemi con l'aria condizionata o l'acqua calda e occasionali preoccupazioni sulla qualità delle camere. Aspettatevi un soggiorno tranquillo e rilassato, ideale per i viaggiatori che si sentono a proprio agio in una posizione isolata.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Servizi
Gli ospiti sottolineano la presenza di due piscine, un molo e l'utilizzo gratuito di kayak, paddle board e attrezzatura per lo snorkeling, con un cenote dall'altra parte della strada e servizi spa presso una struttura sorella. Alcuni segnalano problemi infrastrutturali o di manutenzione, comprese occasionali interruzioni di corrente e attrezzature usurate.
Recensioni degli ospiti correlate
4
declan
3 gen 2025
·
Soggiorno di 5 notti
I read through many of the very good reviews in general but that was not our experience. Family reunion booked 6-9 months ahead of time. A group of 13 probably dropping in excess of $12K over 5 nights. Its a beach hotel so unless you have a car its a challenge and a decent expense to go to the closest town of Tulum. No ATM although they will exchange at the front desk for an unfavorable rate. The dock that was on the beach had a very dangerous thin rope stretching across the two posts of a massage gazebo creating a risk of tripping and being injured. The entry stairs to the water had treacherous algae on the lower two steps and exposed metal from rotted wood.One of the two side rails was loose and not secure.One of the kayaks that was used took on water as the fiberglass was significantly cracked and the family members ended up swimming it back from the reef which was a considerable distance. I have never spent this much on a hotel room(one bed and a toilet that does not allow toilet paper to be flushed)...$600/nite including taxes. .The dirt oad that leads from the main highway is severely in need of repair due to local hydrology issues I was told. The section in front of the hotel is usually filled with puddles, some of large size so transit is not trivial. During our 5 night stay there were several food items that became unavailable for several reasons.So, bottom line its a mediocre to occasionally poor hotel with severely overpriced rooms between xmas and new years.
I read through many of the very good reviews in general but that was not our experience. Family reunion booked 6-9 months ahead of time. A group of 13 probably dropping in excess of $12K over 5 nights. Its a beach hotel so unless you have a car its a challenge and a decent expense to go to the closest town of Tulum. No ATM although they will exchange at the front desk for an unfavorable rate. The dock that was on the beach had a very dangerous thin rope stretching across the two posts of a massage gazebo creating a risk of tripping and being injured. The entry stairs to the water had treacherous algae on the lower two steps and exposed metal from rotted wood.One of the two side rails was loose and not secure.One of the kayaks that was used took on water as the fiberglass was significantly cracked and the family members ended up swimming it back from the reef which was a considerable distance. I have never spent this much on a hotel room(one bed and a toilet that does not allow toilet paper to be flushed)...$600/nite including taxes. .The dirt oad that leads from the main highway is severely in need of repair due to local hydrology issues I was told. The section in front of the hotel is usually filled with puddles, some of large size so transit is not trivial. During our 5 night stay there were several food items that became unavailable for several reasons.So, bottom line its a mediocre to occasionally poor hotel with severely overpriced rooms between xmas and new years.
10
Jillian
28 giu 2025
·
Soggiorno di 5 notti
My girlfriend (friend/colleague/travel buddy) and I stayed at Hotel Mereva during the off-season and absolutely loved it. The hospitality was next level—Erik and Dalia at the front desk were always kind, helpful, and made getting around super easy. The staff, including Felipe, Aaron, Luis, Santos, and Gabriel, were so genuine and warm—it felt like being among friends. The food was unreal. Shrimp tacos, forest pizza, and the heirloom tomato with burrata were top tier. Happy hour had the best 2-for-1 margaritas of the trip. We did the breakfast package too—great options and a perfect start to each day. The property itself is peaceful and beautifully maintained. Two pools, hammocks on the dock, ocean nets to lounge on, plus a plunge pool in our room. Everything worked well—AC, water, all of it. Housekeeping was thoughtful with creative towel animals left daily. We wished we had two more days just to slow down, explore the small nearby town, and take advantage of the kayaks, paddle boards, and bikes included in the stay. Taxis are pricey, but the collectivo bus is easy and cheap if you’re up for a little adventure. Even with off-season rain, it never took away from the experience. Highly recommend for anyone wanting great service, good food, and total relaxation.
My girlfriend (friend/colleague/travel buddy) and I stayed at Hotel Mereva during the off-season and absolutely loved it. The hospitality was next level—Erik and Dalia at the front desk were always kind, helpful, and made getting around super easy. The staff, including Felipe, Aaron, Luis, Santos, and Gabriel, were so genuine and warm—it felt like being among friends. The food was unreal. Shrimp tacos, forest pizza, and the heirloom tomato with burrata were top tier. Happy hour had the best 2-for-1 margaritas of the trip. We did the breakfast package too—great options and a perfect start to each day. The property itself is peaceful and beautifully maintained. Two pools, hammocks on the dock, ocean nets to lounge on, plus a plunge pool in our room. Everything worked well—AC, water, all of it. Housekeeping was thoughtful with creative towel animals left daily. We wished we had two more days just to slow down, explore the small nearby town, and take advantage of the kayaks, paddle boards, and bikes included in the stay. Taxis are pricey, but the collectivo bus is easy and cheap if you’re up for a little adventure. Even with off-season rain, it never took away from the experience. Highly recommend for anyone wanting great service, good food, and total relaxation.
4
Harold
18 lug 2024
·
Soggiorno di 7 notti
I heard the road to the hotel was bumpy. It was more like a bad goat path x 10. When I arrived there was no power, maybe because of the hurricane. The refrigerator didn’t work. The pools were filthy. The staff was non attentive except the the guy at the reception desk. No hot water. The pier was in bad shape, no maintenance done. Boards missing and some partially damaged. The broken boards were weathered. Hasn’t been painted recently, not from the hurricane. The room itself was ok. The bed was comfortable.
I heard the road to the hotel was bumpy. It was more like a bad goat path x 10. When I arrived there was no power, maybe because of the hurricane. The refrigerator didn’t work. The pools were filthy. The staff was non attentive except the the guy at the reception desk. No hot water. The pier was in bad shape, no maintenance done. Boards missing and some partially damaged. The broken boards were weathered. Hasn’t been painted recently, not from the hurricane. The room itself was ok. The bed was comfortable.
8
Jennifer J
15 gen 2026
·
Soggiorno di 2 notti
The rooms were very spacious and comfortable- it was tough at times to contact the resort via hotels.com, so when I switched to direct communication it was better. The restaurant was good, and the spa was on their nearby sister property that was amazing. It would have been nice to get details on the neighborhood Cenote before visiting to be prepared.
The rooms were very spacious and comfortable- it was tough at times to contact the resort via hotels.com, so when I switched to direct communication it was better. The restaurant was good, and the spa was on their nearby sister property that was amazing. It would have been nice to get details on the neighborhood Cenote before visiting to be prepared.
10
Amador
2 lug 2024
·
Soggiorno di 5 notti
Excelente servicio por parte del personal, muy atentos y pendientes de nuestras necesidades. Instalaciones muy limpias y ordenadas. las albercas impecables. Te facilitan zapatillas acuáticas para entrar al mar o a que es un poco rocoso, tienen kayac y tableros para remar los solicitas en la recepción sin costo alguno. Los desayunos están muy buenos y bien servidos Los meseros en especial muy atentos y amigables! Cons.: para llegar al hotel hay que transitar una calle empedrada en malas condiciones debido a los últimas tormentas que han azotado la zona además de eso como toda región en apogeo económico hay muchas zonas/ edificios en construcción en los alrededores del hotel. No tuvimos ningún problema en nuestra estancia la cual fue del 27 junio al 2 de julio 2024 Regresamos de nuevo sin pensarlo !
Excelente servicio por parte del personal, muy atentos y pendientes de nuestras necesidades. Instalaciones muy limpias y ordenadas. las albercas impecables. Te facilitan zapatillas acuáticas para entrar al mar o a que es un poco rocoso, tienen kayac y tableros para remar los solicitas en la recepción sin costo alguno. Los desayunos están muy buenos y bien servidos Los meseros en especial muy atentos y amigables! Cons.: para llegar al hotel hay que transitar una calle empedrada en malas condiciones debido a los últimas tormentas que han azotado la zona además de eso como toda región en apogeo económico hay muchas zonas/ edificios en construcción en los alrededores del hotel. No tuvimos ningún problema en nuestra estancia la cual fue del 27 junio al 2 de julio 2024 Regresamos de nuevo sin pensarlo !
10
sam
28 mag 2024
·
Soggiorno di 5 notti
Hotel Mereva was beyond amazing. Our room was steps from the sea and beach loungers. We had access to two amazing pools and a cenote across the street. Food and drinks were a 10 out of 10. The service and staff were extremely friendly and accommodating. King size comfy bed with cold AC. We can't wait to go back.
Hotel Mereva was beyond amazing. Our room was steps from the sea and beach loungers. We had access to two amazing pools and a cenote across the street. Food and drinks were a 10 out of 10. The service and staff were extremely friendly and accommodating. King size comfy bed with cold AC. We can't wait to go back.
10
Julia
5 dic 2022
·
Soggiorno di 5 notti
Our stay at Mereva hotel was exactly what we needed. This boutique hotel was right on the beach, we had breakfast with our feet in the sand in the morning, could go snorkeling right in front of the hotel (the hotel provides canoes, fins, water shoes…), the service was great, the hotel and the area are very quiet and you can even go to a mangrove Cenote where a crocodile lives 2mn walk from the hotel.
Our stay at Mereva hotel was exactly what we needed. This boutique hotel was right on the beach, we had breakfast with our feet in the sand in the morning, could go snorkeling right in front of the hotel (the hotel provides canoes, fins, water shoes…), the service was great, the hotel and the area are very quiet and you can even go to a mangrove Cenote where a crocodile lives 2mn walk from the hotel.
8
Candice
22 mag 2024
·
Beautiful secluded property with amazing food and amenities. Most of the staff was extremely kind and attentive. I have two downsizes however that stopped me from giving 5 stars. The power went in and out and we had no A/C 2 out of 3 nights stay and even though it wasn't the resorts fault I think they could have offered something for inconvenience of having two nights of uncomfortable sleep (ie partial room refund, free menu item etc). Also some of the dinner staff just stays on their phones constantly without paying attention and then reminding you after bad service that tips are not included, it comes off way too aggressive like your being coerced to tip for every little thing. Everything else was great!! The massage was amazing on the dock and the cleaning lady was such a sweet woman as well as concierge and many of the waiters.
Beautiful secluded property with amazing food and amenities. Most of the staff was extremely kind and attentive. I have two downsizes however that stopped me from giving 5 stars. The power went in and out and we had no A/C 2 out of 3 nights stay and even though it wasn't the resorts fault I think they could have offered something for inconvenience of having two nights of uncomfortable sleep (ie partial room refund, free menu item etc). Also some of the dinner staff just stays on their phones constantly without paying attention and then reminding you after bad service that tips are not included, it comes off way too aggressive like your being coerced to tip for every little thing. Everything else was great!! The massage was amazing on the dock and the cleaning lady was such a sweet woman as well as concierge and many of the waiters.
8
Jen
27 ott 2025
·
Soggiorno di 8 notti
We were moved to Nerea (Mereva's sister hotel) down the block before our arrival due to the abundance of seaweed in the water. It wasn't much better at Nerea but we still swam and took advantage of the outdoor lounges/hammocks. The best thing about our experience was the staff. They were all very kind and professional. If I recommended this hotel for anything, it would be the staff. Phillipe, the spa masseur, was also amazing. He gave my friend and I the best massages we've ever had. However, the hotel itself was limited. The dining options were very limited and it often ran out of food (fish for fish tacos, bread at breakfast, etc.) We booked Mereva due to the description of the restaurant and its menu and unfortunately didn't have an experience anywhere near what we were expecting. The hotel is pretty remote if you don't have a car, so the absence of food was pretty unfortunate. We ended up having to rent a car so we could head out of the area for dinner.
We were moved to Nerea (Mereva's sister hotel) down the block before our arrival due to the abundance of seaweed in the water. It wasn't much better at Nerea but we still swam and took advantage of the outdoor lounges/hammocks. The best thing about our experience was the staff. They were all very kind and professional. If I recommended this hotel for anything, it would be the staff. Phillipe, the spa masseur, was also amazing. He gave my friend and I the best massages we've ever had. However, the hotel itself was limited. The dining options were very limited and it often ran out of food (fish for fish tacos, bread at breakfast, etc.) We booked Mereva due to the description of the restaurant and its menu and unfortunately didn't have an experience anywhere near what we were expecting. The hotel is pretty remote if you don't have a car, so the absence of food was pretty unfortunate. We ended up having to rent a car so we could head out of the area for dinner.
10
Gregory
1 giu 2025
·
Soggiorno di 7 notti
Tucked away on a beach between Playa del Carmen and Tulum - this is a lovely spot to get away. Very well staffed, nice restaurant and lovely setting on the beach. We went in the "off season" but still had a lovely time. The best times to go are Nov -April - if you go outside of this time the beaches may have seaweed instead of sand - this is very normal for ALL beaches in Yucatan Peninsula. The restaurant is perfectly lovely with excellent CHEFS - open for breakfast, lunch and dinner even LATE. Two pools, plenty of beach chairs and umbrellas as well as a pier to sit on all day if you like. I would stay again.
Tucked away on a beach between Playa del Carmen and Tulum - this is a lovely spot to get away. Very well staffed, nice restaurant and lovely setting on the beach. We went in the "off season" but still had a lovely time. The best times to go are Nov -April - if you go outside of this time the beaches may have seaweed instead of sand - this is very normal for ALL beaches in Yucatan Peninsula. The restaurant is perfectly lovely with excellent CHEFS - open for breakfast, lunch and dinner even LATE. Two pools, plenty of beach chairs and umbrellas as well as a pier to sit on all day if you like. I would stay again.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Pulizia
Le recensioni descrivono frequentemente camere molto pulite e aree verdi ben curate con un servizio di pulizia attento. Alcuni segnalano problemi come lenzuola macchiate, muffa o servizi sporchi.
Recensioni degli ospiti correlate
10
Jillian
28 giu 2025
·
Soggiorno di 5 notti
My girlfriend (friend/colleague/travel buddy) and I stayed at Hotel Mereva during the off-season and absolutely loved it. The hospitality was next level—Erik and Dalia at the front desk were always kind, helpful, and made getting around super easy. The staff, including Felipe, Aaron, Luis, Santos, and Gabriel, were so genuine and warm—it felt like being among friends. The food was unreal. Shrimp tacos, forest pizza, and the heirloom tomato with burrata were top tier. Happy hour had the best 2-for-1 margaritas of the trip. We did the breakfast package too—great options and a perfect start to each day. The property itself is peaceful and beautifully maintained. Two pools, hammocks on the dock, ocean nets to lounge on, plus a plunge pool in our room. Everything worked well—AC, water, all of it. Housekeeping was thoughtful with creative towel animals left daily. We wished we had two more days just to slow down, explore the small nearby town, and take advantage of the kayaks, paddle boards, and bikes included in the stay. Taxis are pricey, but the collectivo bus is easy and cheap if you’re up for a little adventure. Even with off-season rain, it never took away from the experience. Highly recommend for anyone wanting great service, good food, and total relaxation.
My girlfriend (friend/colleague/travel buddy) and I stayed at Hotel Mereva during the off-season and absolutely loved it. The hospitality was next level—Erik and Dalia at the front desk were always kind, helpful, and made getting around super easy. The staff, including Felipe, Aaron, Luis, Santos, and Gabriel, were so genuine and warm—it felt like being among friends. The food was unreal. Shrimp tacos, forest pizza, and the heirloom tomato with burrata were top tier. Happy hour had the best 2-for-1 margaritas of the trip. We did the breakfast package too—great options and a perfect start to each day. The property itself is peaceful and beautifully maintained. Two pools, hammocks on the dock, ocean nets to lounge on, plus a plunge pool in our room. Everything worked well—AC, water, all of it. Housekeeping was thoughtful with creative towel animals left daily. We wished we had two more days just to slow down, explore the small nearby town, and take advantage of the kayaks, paddle boards, and bikes included in the stay. Taxis are pricey, but the collectivo bus is easy and cheap if you’re up for a little adventure. Even with off-season rain, it never took away from the experience. Highly recommend for anyone wanting great service, good food, and total relaxation.
10
Jennifer
27 mar 2023
·
Soggiorno di 7 notti
Did a lot of research before booking Mereva. For the price I couldn’t find another spot that was as nice. Everything about our stay was perfect, and I consider myself picky. We booked a king beachfront and originally I asked for ground level to walk our to the beach but we ended up with third floor and I’m very grateful we did. In the morning we woke up to the sun rising over the ocean and palm trees blowing in the wind. Our room was stocked with a mini nespresso, water, a few beer and pop every day. Our room was very well decorated, clean, the bed was extremely comfortable. The shower was so nice. Beachfront is a bit noisy because of the wind (if you don’t like wind don’t go to Mexico its always windy but it keeps the heat manageable). The property is extremely well kept. Beach is small but they all are now with the seaweed issue. Location is perfect if you want quiet, hotel zone is full of beach merchandisers, partying, this location is quiet private. Service is top notch. Id recommend the hotel transfer with Tucan Kin. If you’re looking for clear water and white sandy beaches Mexico is not your spot right now - seaweed is a serious issue there and this resort made a effort to clear it daily but it’s impossible. Id recommend checking out Nerea down the street for food so good and beautiful spot. Thats where I would book next time (adults only). Wish I could write more good things but out of space. @jennn.johnson on Insta if you have questions happy to answer.
Did a lot of research before booking Mereva. For the price I couldn’t find another spot that was as nice. Everything about our stay was perfect, and I consider myself picky. We booked a king beachfront and originally I asked for ground level to walk our to the beach but we ended up with third floor and I’m very grateful we did. In the morning we woke up to the sun rising over the ocean and palm trees blowing in the wind. Our room was stocked with a mini nespresso, water, a few beer and pop every day. Our room was very well decorated, clean, the bed was extremely comfortable. The shower was so nice. Beachfront is a bit noisy because of the wind (if you don’t like wind don’t go to Mexico its always windy but it keeps the heat manageable). The property is extremely well kept. Beach is small but they all are now with the seaweed issue. Location is perfect if you want quiet, hotel zone is full of beach merchandisers, partying, this location is quiet private. Service is top notch. Id recommend the hotel transfer with Tucan Kin. If you’re looking for clear water and white sandy beaches Mexico is not your spot right now - seaweed is a serious issue there and this resort made a effort to clear it daily but it’s impossible. Id recommend checking out Nerea down the street for food so good and beautiful spot. Thats where I would book next time (adults only). Wish I could write more good things but out of space. @jennn.johnson on Insta if you have questions happy to answer.
4
Harold
18 lug 2024
·
Soggiorno di 7 notti
I heard the road to the hotel was bumpy. It was more like a bad goat path x 10. When I arrived there was no power, maybe because of the hurricane. The refrigerator didn’t work. The pools were filthy. The staff was non attentive except the the guy at the reception desk. No hot water. The pier was in bad shape, no maintenance done. Boards missing and some partially damaged. The broken boards were weathered. Hasn’t been painted recently, not from the hurricane. The room itself was ok. The bed was comfortable.
I heard the road to the hotel was bumpy. It was more like a bad goat path x 10. When I arrived there was no power, maybe because of the hurricane. The refrigerator didn’t work. The pools were filthy. The staff was non attentive except the the guy at the reception desk. No hot water. The pier was in bad shape, no maintenance done. Boards missing and some partially damaged. The broken boards were weathered. Hasn’t been painted recently, not from the hurricane. The room itself was ok. The bed was comfortable.
8
IAN G
9 gen 2026
·
Soggiorno di 4 notti
Péssimo atendimento, má vontade dos funcionários. Toalhas e lençóis sujos. Melhorou o atendimento depois de inúmeras propinas.
Péssimo atendimento, má vontade dos funcionários. Toalhas e lençóis sujos. Melhorou o atendimento depois de inúmeras propinas.
8
Debra
7 nov 2025
·
Soggiorno di 4 notti
The room was extremely clean and the staff (especially Havier at the front desk) were very kind and accommodating. Very nice property.
The room was extremely clean and the staff (especially Havier at the front desk) were very kind and accommodating. Very nice property.
2
Christopher
23 nov 2025
·
Soggiorno di 3 notti
Absolutely awful. I asked for a partial refund and was denied - so I'm leaving this review to warn others. I paid for THE nicest room (5 star hotel prices) and our room had mold, bugs, cracks in the wall and tattered towels. I wish they would have been kind and just given me a discount but perhaps this review will save someone else an awful stay. Go spend your hard earned dollars somewhere else.
Absolutely awful. I asked for a partial refund and was denied - so I'm leaving this review to warn others. I paid for THE nicest room (5 star hotel prices) and our room had mold, bugs, cracks in the wall and tattered towels. I wish they would have been kind and just given me a discount but perhaps this review will save someone else an awful stay. Go spend your hard earned dollars somewhere else.
8
Chaitanya
30 mag 2025
·
Soggiorno di 2 notti
Clean property with good service. Pretty good view of the sea from the room. Access road is bad, beach had a lot of weed (with some smell) but i guess it is seasonal.
Clean property with good service. Pretty good view of the sea from the room. Access road is bad, beach had a lot of weed (with some smell) but i guess it is seasonal.
10
Megan
18 gen 2024
·
Soggiorno di 6 notti
Our stay at Mereva was amazing. Everything from check-in to check-out exceeded expectations. The staff were very welcoming and friendly and by the end of our trip, they felt like family. Our room was fantastic with perfect ocean view and very clean. Our fridge was stocked with water bottles every day which was super helpful in keeping us hydrated from our activities whether lounging in their two pools, to swimming in the ocean, to our excursions to the Tulum Ruins and Chichen Itza. I would definitely stay here again and highly recommend Mereva as a must stay when visiting Tulum.
Our stay at Mereva was amazing. Everything from check-in to check-out exceeded expectations. The staff were very welcoming and friendly and by the end of our trip, they felt like family. Our room was fantastic with perfect ocean view and very clean. Our fridge was stocked with water bottles every day which was super helpful in keeping us hydrated from our activities whether lounging in their two pools, to swimming in the ocean, to our excursions to the Tulum Ruins and Chichen Itza. I would definitely stay here again and highly recommend Mereva as a must stay when visiting Tulum.
10
Kira
27 mag 2025
·
Soggiorno di 7 notti
We loved our stay at Mereva Hotel. The staff was super friendly and treated us very well. The food at the hotel was amazing and they had plenty of complimentary activities as well. The room was super clean when we arrived and the housekeeping team was top notch. The hotel itself is located in a prime spot not too far away from Tulums main attractions.
We loved our stay at Mereva Hotel. The staff was super friendly and treated us very well. The food at the hotel was amazing and they had plenty of complimentary activities as well. The room was super clean when we arrived and the housekeeping team was top notch. The hotel itself is located in a prime spot not too far away from Tulums main attractions.
10
Massimo
28 dic 2024
·
Soggiorno di 6 notti
Very clean and very pleasant, cozy athmosphere. The staff is super professional and super friendly. Beach-front rooms are so nice!
Very clean and very pleasant, cozy athmosphere. The staff is super professional and super friendly. Beach-front rooms are so nice!
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Camere
Le camere sono spaziose e confortevoli, molte con vista mare, balconi o anche piscine private. Alcuni ospiti hanno riscontrato problemi con l'aria condizionata o l'acqua calda o hanno trovato la qualità variabile in alcune camere o sistemazioni.
Recensioni degli ospiti correlate
8
Kathryn
14 nov 2023
·
Soggiorno di 7 notti
Staff was super helpful and nice. Food on the property was very tasty. The property had pretty good amenities too. It was nice that they had two sister properties nearby to explore. We had a few issues with our room (AC broke) but the service team was quick to respond. Biggest downside was the proximity to town and the beach zone. Taxis to these areas were expensive and something we didn’t expect.
Staff was super helpful and nice. Food on the property was very tasty. The property had pretty good amenities too. It was nice that they had two sister properties nearby to explore. We had a few issues with our room (AC broke) but the service team was quick to respond. Biggest downside was the proximity to town and the beach zone. Taxis to these areas were expensive and something we didn’t expect.
2
Matthew
25 feb 2023
·
Soggiorno di 3 notti
At half the price I’d have no complaints but they charge for luxury and this isn’t that. Check-in was a mess. They billed us for a king and queen bed but the queen was a pullout on the floor that was right on the floor and, when open, takes up the whole room. The AC blows directly on that bed so sleepers on the floor are cold if the room is set cool enough for everyone else not to be hot. (Again, all of this would be ok at a Marriott.) The restaurant is expensive, especially the drinks but the service is a mess. Food arrives haphazardly and the first night my wife’s order simply didn’t show and our waiter disappeared for so long she just gave up. The next day for breakfast we were served stale bread/ pastries and lukewarm coffee. When I spoke to the manager he reluctantly agreed to wave our fee for dinner though upon checking out that charge was still on my bill. The area is remote (again, a bonus of the food is decent) so we didn’t have many options. The food was marginally better the rest of the week but service continued to be a problem (the next day at lunch the menu was not what was on the online menu so we all changed our orders last minute; the waiter carefully took everyone’s order but walked away without taking mine…). At dinner we tried room service and they were inexplicably out of pasta, the food arrive very late and our server left w/ a way for us to open our bottles. Again, all understandable if not at a very expensive rate.
At half the price I’d have no complaints but they charge for luxury and this isn’t that. Check-in was a mess. They billed us for a king and queen bed but the queen was a pullout on the floor that was right on the floor and, when open, takes up the whole room. The AC blows directly on that bed so sleepers on the floor are cold if the room is set cool enough for everyone else not to be hot. (Again, all of this would be ok at a Marriott.) The restaurant is expensive, especially the drinks but the service is a mess. Food arrives haphazardly and the first night my wife’s order simply didn’t show and our waiter disappeared for so long she just gave up. The next day for breakfast we were served stale bread/ pastries and lukewarm coffee. When I spoke to the manager he reluctantly agreed to wave our fee for dinner though upon checking out that charge was still on my bill. The area is remote (again, a bonus of the food is decent) so we didn’t have many options. The food was marginally better the rest of the week but service continued to be a problem (the next day at lunch the menu was not what was on the online menu so we all changed our orders last minute; the waiter carefully took everyone’s order but walked away without taking mine…). At dinner we tried room service and they were inexplicably out of pasta, the food arrive very late and our server left w/ a way for us to open our bottles. Again, all understandable if not at a very expensive rate.
10
Jillian
28 giu 2025
·
Soggiorno di 5 notti
My girlfriend (friend/colleague/travel buddy) and I stayed at Hotel Mereva during the off-season and absolutely loved it. The hospitality was next level—Erik and Dalia at the front desk were always kind, helpful, and made getting around super easy. The staff, including Felipe, Aaron, Luis, Santos, and Gabriel, were so genuine and warm—it felt like being among friends. The food was unreal. Shrimp tacos, forest pizza, and the heirloom tomato with burrata were top tier. Happy hour had the best 2-for-1 margaritas of the trip. We did the breakfast package too—great options and a perfect start to each day. The property itself is peaceful and beautifully maintained. Two pools, hammocks on the dock, ocean nets to lounge on, plus a plunge pool in our room. Everything worked well—AC, water, all of it. Housekeeping was thoughtful with creative towel animals left daily. We wished we had two more days just to slow down, explore the small nearby town, and take advantage of the kayaks, paddle boards, and bikes included in the stay. Taxis are pricey, but the collectivo bus is easy and cheap if you’re up for a little adventure. Even with off-season rain, it never took away from the experience. Highly recommend for anyone wanting great service, good food, and total relaxation.
My girlfriend (friend/colleague/travel buddy) and I stayed at Hotel Mereva during the off-season and absolutely loved it. The hospitality was next level—Erik and Dalia at the front desk were always kind, helpful, and made getting around super easy. The staff, including Felipe, Aaron, Luis, Santos, and Gabriel, were so genuine and warm—it felt like being among friends. The food was unreal. Shrimp tacos, forest pizza, and the heirloom tomato with burrata were top tier. Happy hour had the best 2-for-1 margaritas of the trip. We did the breakfast package too—great options and a perfect start to each day. The property itself is peaceful and beautifully maintained. Two pools, hammocks on the dock, ocean nets to lounge on, plus a plunge pool in our room. Everything worked well—AC, water, all of it. Housekeeping was thoughtful with creative towel animals left daily. We wished we had two more days just to slow down, explore the small nearby town, and take advantage of the kayaks, paddle boards, and bikes included in the stay. Taxis are pricey, but the collectivo bus is easy and cheap if you’re up for a little adventure. Even with off-season rain, it never took away from the experience. Highly recommend for anyone wanting great service, good food, and total relaxation.
10
Jennifer
27 mar 2023
·
Soggiorno di 7 notti
Did a lot of research before booking Mereva. For the price I couldn’t find another spot that was as nice. Everything about our stay was perfect, and I consider myself picky. We booked a king beachfront and originally I asked for ground level to walk our to the beach but we ended up with third floor and I’m very grateful we did. In the morning we woke up to the sun rising over the ocean and palm trees blowing in the wind. Our room was stocked with a mini nespresso, water, a few beer and pop every day. Our room was very well decorated, clean, the bed was extremely comfortable. The shower was so nice. Beachfront is a bit noisy because of the wind (if you don’t like wind don’t go to Mexico its always windy but it keeps the heat manageable). The property is extremely well kept. Beach is small but they all are now with the seaweed issue. Location is perfect if you want quiet, hotel zone is full of beach merchandisers, partying, this location is quiet private. Service is top notch. Id recommend the hotel transfer with Tucan Kin. If you’re looking for clear water and white sandy beaches Mexico is not your spot right now - seaweed is a serious issue there and this resort made a effort to clear it daily but it’s impossible. Id recommend checking out Nerea down the street for food so good and beautiful spot. Thats where I would book next time (adults only). Wish I could write more good things but out of space. @jennn.johnson on Insta if you have questions happy to answer.
Did a lot of research before booking Mereva. For the price I couldn’t find another spot that was as nice. Everything about our stay was perfect, and I consider myself picky. We booked a king beachfront and originally I asked for ground level to walk our to the beach but we ended up with third floor and I’m very grateful we did. In the morning we woke up to the sun rising over the ocean and palm trees blowing in the wind. Our room was stocked with a mini nespresso, water, a few beer and pop every day. Our room was very well decorated, clean, the bed was extremely comfortable. The shower was so nice. Beachfront is a bit noisy because of the wind (if you don’t like wind don’t go to Mexico its always windy but it keeps the heat manageable). The property is extremely well kept. Beach is small but they all are now with the seaweed issue. Location is perfect if you want quiet, hotel zone is full of beach merchandisers, partying, this location is quiet private. Service is top notch. Id recommend the hotel transfer with Tucan Kin. If you’re looking for clear water and white sandy beaches Mexico is not your spot right now - seaweed is a serious issue there and this resort made a effort to clear it daily but it’s impossible. Id recommend checking out Nerea down the street for food so good and beautiful spot. Thats where I would book next time (adults only). Wish I could write more good things but out of space. @jennn.johnson on Insta if you have questions happy to answer.
8
ALIX
18 giu 2025
·
Soggiorno di 2 notti
Very nice location, friendly staff, quiet, easy parking. Spacious rooms with comfy beds.
Very nice location, friendly staff, quiet, easy parking. Spacious rooms with comfy beds.
8
Kelsey
20 set 2024
·
Soggiorno di 2 notti
I was in Tulum alone for a few days as I needed to catch a later flight than my friends. This hotel was exactly what I was looking for. Clean and comfortable room that was pleasantly decorated and a great view of the sea. They even provide paddle boards and canoes. I felt very safe and the WiFi was great for me to get work done. The staff were so so wonderful. The only reason four and not five stars is because the food was just ok - definitely not bad. I did come during low season though.
I was in Tulum alone for a few days as I needed to catch a later flight than my friends. This hotel was exactly what I was looking for. Clean and comfortable room that was pleasantly decorated and a great view of the sea. They even provide paddle boards and canoes. I felt very safe and the WiFi was great for me to get work done. The staff were so so wonderful. The only reason four and not five stars is because the food was just ok - definitely not bad. I did come during low season though.
8
Zachary
3 mag 2023
·
Soggiorno di 6 notti
The staff were all amazing and so friendly and helpful! They helped us book multiple outings, answered any questions we had and the food was phenomenal. It’s one minute walk from casa cenote which was incredible. Everything about this place was amazing except the hot water doesn’t work well. Otherwise our stay was a 10/10!
The staff were all amazing and so friendly and helpful! They helped us book multiple outings, answered any questions we had and the food was phenomenal. It’s one minute walk from casa cenote which was incredible. Everything about this place was amazing except the hot water doesn’t work well. Otherwise our stay was a 10/10!
6
Phil
6 gen 2023
·
Soggiorno di 3 notti
The Hotel is Lovely. Nice view, nice beach, the bedroom was comfortable with lovely views of the beachfront. The food was good, particularly the pizzas, the drinks however are expensive. We paid a premium for the hotel, I Imagine as it was close to New Years. Unfortunately the service on many occasions didn't match the premium paid. On two of our three days we had to ask for our rooms to be cleaned which should be a normal in a hotel. We were advised that the delay was due to a lack of staff. Service in the restaurant can be variable. Sometimes quick, and attentive but quite often it seems they are understaffed, a few times we had to remind them to bring our drinks we had ordered. On one occasion they had lost our order (we were the only ones sat in the restaurant at the time so not sure how this was possible.) On the last day we had an early check out as we needed to catch our flight. We were at breakfast for 7am (when it opens) with our transfer due at 7.30. The kitchen was shut and no staff were present, they eventually arrived at 7.20 and advised a breakfast wouldn't be possible. They did however prepared a breakfast croissant for us to take with us which was kind. Unfortunately the staff had duplicated a taxi booking, we had already booked a transfer through the hotel. This meant when the taxi arrived we naturally assumed it was our transfer, only 15 minutes into the journey were we called to be made aware that the transfer was at the hotel and that a taxi had been
The Hotel is Lovely. Nice view, nice beach, the bedroom was comfortable with lovely views of the beachfront. The food was good, particularly the pizzas, the drinks however are expensive. We paid a premium for the hotel, I Imagine as it was close to New Years. Unfortunately the service on many occasions didn't match the premium paid. On two of our three days we had to ask for our rooms to be cleaned which should be a normal in a hotel. We were advised that the delay was due to a lack of staff. Service in the restaurant can be variable. Sometimes quick, and attentive but quite often it seems they are understaffed, a few times we had to remind them to bring our drinks we had ordered. On one occasion they had lost our order (we were the only ones sat in the restaurant at the time so not sure how this was possible.) On the last day we had an early check out as we needed to catch our flight. We were at breakfast for 7am (when it opens) with our transfer due at 7.30. The kitchen was shut and no staff were present, they eventually arrived at 7.20 and advised a breakfast wouldn't be possible. They did however prepared a breakfast croissant for us to take with us which was kind. Unfortunately the staff had duplicated a taxi booking, we had already booked a transfer through the hotel. This meant when the taxi arrived we naturally assumed it was our transfer, only 15 minutes into the journey were we called to be made aware that the transfer was at the hotel and that a taxi had been
10
sam
28 mag 2024
·
Soggiorno di 5 notti
Hotel Mereva was beyond amazing. Our room was steps from the sea and beach loungers. We had access to two amazing pools and a cenote across the street. Food and drinks were a 10 out of 10. The service and staff were extremely friendly and accommodating. King size comfy bed with cold AC. We can't wait to go back.
Hotel Mereva was beyond amazing. Our room was steps from the sea and beach loungers. We had access to two amazing pools and a cenote across the street. Food and drinks were a 10 out of 10. The service and staff were extremely friendly and accommodating. King size comfy bed with cold AC. We can't wait to go back.
2
Christopher
23 nov 2025
·
Soggiorno di 3 notti
Absolutely awful. I asked for a partial refund and was denied - so I'm leaving this review to warn others. I paid for THE nicest room (5 star hotel prices) and our room had mold, bugs, cracks in the wall and tattered towels. I wish they would have been kind and just given me a discount but perhaps this review will save someone else an awful stay. Go spend your hard earned dollars somewhere else.
Absolutely awful. I asked for a partial refund and was denied - so I'm leaving this review to warn others. I paid for THE nicest room (5 star hotel prices) and our room had mold, bugs, cracks in the wall and tattered towels. I wish they would have been kind and just given me a discount but perhaps this review will save someone else an awful stay. Go spend your hard earned dollars somewhere else.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Servizio
Il personale è ampiamente elogiato per la sua cordialità, disponibilità e attenzione in tutta la struttura. Tuttavia, diverse recensioni menzionano un servizio lento o irregolare, frustrazioni relative a mance o fatture e occasionali preoccupazioni sulla reattività della direzione.
Recensioni degli ospiti correlate
2
Matthew
25 feb 2023
·
Soggiorno di 3 notti
At half the price I’d have no complaints but they charge for luxury and this isn’t that. Check-in was a mess. They billed us for a king and queen bed but the queen was a pullout on the floor that was right on the floor and, when open, takes up the whole room. The AC blows directly on that bed so sleepers on the floor are cold if the room is set cool enough for everyone else not to be hot. (Again, all of this would be ok at a Marriott.) The restaurant is expensive, especially the drinks but the service is a mess. Food arrives haphazardly and the first night my wife’s order simply didn’t show and our waiter disappeared for so long she just gave up. The next day for breakfast we were served stale bread/ pastries and lukewarm coffee. When I spoke to the manager he reluctantly agreed to wave our fee for dinner though upon checking out that charge was still on my bill. The area is remote (again, a bonus of the food is decent) so we didn’t have many options. The food was marginally better the rest of the week but service continued to be a problem (the next day at lunch the menu was not what was on the online menu so we all changed our orders last minute; the waiter carefully took everyone’s order but walked away without taking mine…). At dinner we tried room service and they were inexplicably out of pasta, the food arrive very late and our server left w/ a way for us to open our bottles. Again, all understandable if not at a very expensive rate.
At half the price I’d have no complaints but they charge for luxury and this isn’t that. Check-in was a mess. They billed us for a king and queen bed but the queen was a pullout on the floor that was right on the floor and, when open, takes up the whole room. The AC blows directly on that bed so sleepers on the floor are cold if the room is set cool enough for everyone else not to be hot. (Again, all of this would be ok at a Marriott.) The restaurant is expensive, especially the drinks but the service is a mess. Food arrives haphazardly and the first night my wife’s order simply didn’t show and our waiter disappeared for so long she just gave up. The next day for breakfast we were served stale bread/ pastries and lukewarm coffee. When I spoke to the manager he reluctantly agreed to wave our fee for dinner though upon checking out that charge was still on my bill. The area is remote (again, a bonus of the food is decent) so we didn’t have many options. The food was marginally better the rest of the week but service continued to be a problem (the next day at lunch the menu was not what was on the online menu so we all changed our orders last minute; the waiter carefully took everyone’s order but walked away without taking mine…). At dinner we tried room service and they were inexplicably out of pasta, the food arrive very late and our server left w/ a way for us to open our bottles. Again, all understandable if not at a very expensive rate.
2
Isil
26 dic 2022
·
Soggiorno di 19.350 notti
Totally unfriendly manager! They charged $USD600 extra more for our kids, compared with our friends who had even older kids, booked exactly the same room for exactly the same dates during the same week through Bookings.com rather than Expedia (it is pay at the hotel system and does not matter where you book). They refused to help at the hotel and the manager was extremely rude, not personal at all. Property had huge safety issues (slippery grounds and stairs when it rains, stairs not visible in the pool), and the manager acts like these issues do not exist despite serious accidents (that end up in hospitals) happening... There is street dog walking around who scratched my daughter's arm and the manager did not even visit us. There are big rocks in the very shallow ocean in front of the dock and there is even no warning on that. The manager only cares about how he can charge you more but nothing else including safety issues... The staff who were serving food in the mornings were nice but I felt so bad for them as they were only three people and working like crazy to serve everyone!
Totally unfriendly manager! They charged $USD600 extra more for our kids, compared with our friends who had even older kids, booked exactly the same room for exactly the same dates during the same week through Bookings.com rather than Expedia (it is pay at the hotel system and does not matter where you book). They refused to help at the hotel and the manager was extremely rude, not personal at all. Property had huge safety issues (slippery grounds and stairs when it rains, stairs not visible in the pool), and the manager acts like these issues do not exist despite serious accidents (that end up in hospitals) happening... There is street dog walking around who scratched my daughter's arm and the manager did not even visit us. There are big rocks in the very shallow ocean in front of the dock and there is even no warning on that. The manager only cares about how he can charge you more but nothing else including safety issues... The staff who were serving food in the mornings were nice but I felt so bad for them as they were only three people and working like crazy to serve everyone!
10
Jillian
28 giu 2025
·
Soggiorno di 5 notti
My girlfriend (friend/colleague/travel buddy) and I stayed at Hotel Mereva during the off-season and absolutely loved it. The hospitality was next level—Erik and Dalia at the front desk were always kind, helpful, and made getting around super easy. The staff, including Felipe, Aaron, Luis, Santos, and Gabriel, were so genuine and warm—it felt like being among friends. The food was unreal. Shrimp tacos, forest pizza, and the heirloom tomato with burrata were top tier. Happy hour had the best 2-for-1 margaritas of the trip. We did the breakfast package too—great options and a perfect start to each day. The property itself is peaceful and beautifully maintained. Two pools, hammocks on the dock, ocean nets to lounge on, plus a plunge pool in our room. Everything worked well—AC, water, all of it. Housekeeping was thoughtful with creative towel animals left daily. We wished we had two more days just to slow down, explore the small nearby town, and take advantage of the kayaks, paddle boards, and bikes included in the stay. Taxis are pricey, but the collectivo bus is easy and cheap if you’re up for a little adventure. Even with off-season rain, it never took away from the experience. Highly recommend for anyone wanting great service, good food, and total relaxation.
My girlfriend (friend/colleague/travel buddy) and I stayed at Hotel Mereva during the off-season and absolutely loved it. The hospitality was next level—Erik and Dalia at the front desk were always kind, helpful, and made getting around super easy. The staff, including Felipe, Aaron, Luis, Santos, and Gabriel, were so genuine and warm—it felt like being among friends. The food was unreal. Shrimp tacos, forest pizza, and the heirloom tomato with burrata were top tier. Happy hour had the best 2-for-1 margaritas of the trip. We did the breakfast package too—great options and a perfect start to each day. The property itself is peaceful and beautifully maintained. Two pools, hammocks on the dock, ocean nets to lounge on, plus a plunge pool in our room. Everything worked well—AC, water, all of it. Housekeeping was thoughtful with creative towel animals left daily. We wished we had two more days just to slow down, explore the small nearby town, and take advantage of the kayaks, paddle boards, and bikes included in the stay. Taxis are pricey, but the collectivo bus is easy and cheap if you’re up for a little adventure. Even with off-season rain, it never took away from the experience. Highly recommend for anyone wanting great service, good food, and total relaxation.
10
Kristen
30 lug 2023
·
Soggiorno di 7 notti
Fabulous service and great location! Would highly recommend.
Fabulous service and great location! Would highly recommend.
8
IAN G
9 gen 2026
·
Soggiorno di 4 notti
Péssimo atendimento, má vontade dos funcionários. Toalhas e lençóis sujos. Melhorou o atendimento depois de inúmeras propinas.
Péssimo atendimento, má vontade dos funcionários. Toalhas e lençóis sujos. Melhorou o atendimento depois de inúmeras propinas.
4
Stan
13 apr 2025
·
Soggiorno di 7 notti
The room service was terrible. the waiting service was tricky and attempted to trick you into unnecessary tipping
The room service was terrible. the waiting service was tricky and attempted to trick you into unnecessary tipping
8
Candice
22 mag 2024
·
Beautiful secluded property with amazing food and amenities. Most of the staff was extremely kind and attentive. I have two downsizes however that stopped me from giving 5 stars. The power went in and out and we had no A/C 2 out of 3 nights stay and even though it wasn't the resorts fault I think they could have offered something for inconvenience of having two nights of uncomfortable sleep (ie partial room refund, free menu item etc). Also some of the dinner staff just stays on their phones constantly without paying attention and then reminding you after bad service that tips are not included, it comes off way too aggressive like your being coerced to tip for every little thing. Everything else was great!! The massage was amazing on the dock and the cleaning lady was such a sweet woman as well as concierge and many of the waiters.
Beautiful secluded property with amazing food and amenities. Most of the staff was extremely kind and attentive. I have two downsizes however that stopped me from giving 5 stars. The power went in and out and we had no A/C 2 out of 3 nights stay and even though it wasn't the resorts fault I think they could have offered something for inconvenience of having two nights of uncomfortable sleep (ie partial room refund, free menu item etc). Also some of the dinner staff just stays on their phones constantly without paying attention and then reminding you after bad service that tips are not included, it comes off way too aggressive like your being coerced to tip for every little thing. Everything else was great!! The massage was amazing on the dock and the cleaning lady was such a sweet woman as well as concierge and many of the waiters.
10
Megan
18 gen 2024
·
Soggiorno di 6 notti
Our stay at Mereva was amazing. Everything from check-in to check-out exceeded expectations. The staff were very welcoming and friendly and by the end of our trip, they felt like family. Our room was fantastic with perfect ocean view and very clean. Our fridge was stocked with water bottles every day which was super helpful in keeping us hydrated from our activities whether lounging in their two pools, to swimming in the ocean, to our excursions to the Tulum Ruins and Chichen Itza. I would definitely stay here again and highly recommend Mereva as a must stay when visiting Tulum.
Our stay at Mereva was amazing. Everything from check-in to check-out exceeded expectations. The staff were very welcoming and friendly and by the end of our trip, they felt like family. Our room was fantastic with perfect ocean view and very clean. Our fridge was stocked with water bottles every day which was super helpful in keeping us hydrated from our activities whether lounging in their two pools, to swimming in the ocean, to our excursions to the Tulum Ruins and Chichen Itza. I would definitely stay here again and highly recommend Mereva as a must stay when visiting Tulum.
10
Gregory
1 giu 2025
·
Soggiorno di 7 notti
Tucked away on a beach between Playa del Carmen and Tulum - this is a lovely spot to get away. Very well staffed, nice restaurant and lovely setting on the beach. We went in the "off season" but still had a lovely time. The best times to go are Nov -April - if you go outside of this time the beaches may have seaweed instead of sand - this is very normal for ALL beaches in Yucatan Peninsula. The restaurant is perfectly lovely with excellent CHEFS - open for breakfast, lunch and dinner even LATE. Two pools, plenty of beach chairs and umbrellas as well as a pier to sit on all day if you like. I would stay again.
Tucked away on a beach between Playa del Carmen and Tulum - this is a lovely spot to get away. Very well staffed, nice restaurant and lovely setting on the beach. We went in the "off season" but still had a lovely time. The best times to go are Nov -April - if you go outside of this time the beaches may have seaweed instead of sand - this is very normal for ALL beaches in Yucatan Peninsula. The restaurant is perfectly lovely with excellent CHEFS - open for breakfast, lunch and dinner even LATE. Two pools, plenty of beach chairs and umbrellas as well as a pier to sit on all day if you like. I would stay again.
10
Heidi
12 apr 2025
·
Soggiorno di 4 notti
We love Mereva, this was our second stay here and it was just as special as the first. Tankah bay is so nice. Away from the hipster Cabo-vibes of loud beach area Tulum but also right on the beach in a quiet bay. Yet only about a 10 minute drive into Tulum (downtown) to get food, etc. We always rent a car. (Free and easy, shady parking too.) Mereva feels very safe which is nice. It’s gate and security guard protected as well as locked up every night. The service at Mereva is always wonderful. The food is good and the fact that they provide breakfast (a beautiful 3-course meal you get to choose from options) is such a great value! It’s enough food to eat all day and then only have to dine out once per day - that’s what my kids and I do. They are incredibly accommodating and also have a great supply of gear for rent (kayaks, snorkels, etc.) It’s so stunningly beautiful as well both inside the rooms and all the grounds. We love it here!
We love Mereva, this was our second stay here and it was just as special as the first. Tankah bay is so nice. Away from the hipster Cabo-vibes of loud beach area Tulum but also right on the beach in a quiet bay. Yet only about a 10 minute drive into Tulum (downtown) to get food, etc. We always rent a car. (Free and easy, shady parking too.) Mereva feels very safe which is nice. It’s gate and security guard protected as well as locked up every night. The service at Mereva is always wonderful. The food is good and the fact that they provide breakfast (a beautiful 3-course meal you get to choose from options) is such a great value! It’s enough food to eat all day and then only have to dine out once per day - that’s what my kids and I do. They are incredibly accommodating and also have a great supply of gear for rent (kayaks, snorkels, etc.) It’s so stunningly beautiful as well both inside the rooms and all the grounds. We love it here!
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Posizione
Baia tranquilla e appartata con un cenote dall'altra parte della strada e brevi tragitti in auto per Tulum, le rovine e i parchi; molti apprezzano l'ambiente pacifico. La strada di accesso sterrata e le opzioni limitate nelle vicinanze rendono i taxi costosi e un'auto utile; le alghe stagionali possono influire sulla spiaggia.
Recensioni degli ospiti correlate
10
William
12 feb 2025
·
Soggiorno di 6 notti
Beautiful, quiet Long way from many sites
Beautiful, quiet Long way from many sites
10
David
31 mar 2024
·
Soggiorno di 7 notti
My family just returned from a week-long vacation at the Mereva and it was absolutely fabulous. The staff were super friendly, attentive and incredibly helpful. The included breakfast was heavenly and generous — from the lattes to the fruit bowls to the myriad ways to order your eggs. The property itself offers a beautiful, secluded boutique resort experience — exactly we wanted. The beds were comfortable, the view from our room was spectacular. I can’t recommend this place enough. The restaurant at the Mereva’s sister property Alea might just be my new favorite place to eat in the world.
My family just returned from a week-long vacation at the Mereva and it was absolutely fabulous. The staff were super friendly, attentive and incredibly helpful. The included breakfast was heavenly and generous — from the lattes to the fruit bowls to the myriad ways to order your eggs. The property itself offers a beautiful, secluded boutique resort experience — exactly we wanted. The beds were comfortable, the view from our room was spectacular. I can’t recommend this place enough. The restaurant at the Mereva’s sister property Alea might just be my new favorite place to eat in the world.
8
ALIX
18 giu 2025
·
Soggiorno di 2 notti
Very nice location, friendly staff, quiet, easy parking. Spacious rooms with comfy beds.
Very nice location, friendly staff, quiet, easy parking. Spacious rooms with comfy beds.
8
Chaitanya
30 mag 2025
·
Soggiorno di 2 notti
Clean property with good service. Pretty good view of the sea from the room. Access road is bad, beach had a lot of weed (with some smell) but i guess it is seasonal.
Clean property with good service. Pretty good view of the sea from the room. Access road is bad, beach had a lot of weed (with some smell) but i guess it is seasonal.
10
Carmen Susana
8 giu 2025
·
Soggiorno di 7 notti
If you like quiet, this is the perfect place. Staff was amazing. Our room was always cleaned up. Our experience was the best, I can actually say I rested. Minutes away from cenotes Casa Tortuga the ruins and not to mention a Cenote literally in front of the hotel. Highly recommend.
If you like quiet, this is the perfect place. Staff was amazing. Our room was always cleaned up. Our experience was the best, I can actually say I rested. Minutes away from cenotes Casa Tortuga the ruins and not to mention a Cenote literally in front of the hotel. Highly recommend.
8
Maya
15 lug 2024
·
Soggiorno di 2 notti
The property is absolutely beautiful right on the beach where you can see beautiful blue waters. I must say the rooms are very comfortable, the bed and pillows were perfect. The food wasn’t the best and a bit overpriced for the portions, prices are higher than miami in the restaurant even the water is almost $10 dollars which is outrageous considering my husband and I travel a lot to other countries in the Caribbean. The customer service was great and the staff was super friendly and accommodating. The road to get to the hotel is full of holes which it can take up to 20 minutes from the highway to the hotel. Overall it was a nice and beautiful peaceful views.
The property is absolutely beautiful right on the beach where you can see beautiful blue waters. I must say the rooms are very comfortable, the bed and pillows were perfect. The food wasn’t the best and a bit overpriced for the portions, prices are higher than miami in the restaurant even the water is almost $10 dollars which is outrageous considering my husband and I travel a lot to other countries in the Caribbean. The customer service was great and the staff was super friendly and accommodating. The road to get to the hotel is full of holes which it can take up to 20 minutes from the highway to the hotel. Overall it was a nice and beautiful peaceful views.
8
Christopher
7 mag 2024
·
Soggiorno di 2 notti
I really enjoyed the entire property, beach view, common space is very beautiful. Exactly like the pictures. It was very quiet and the staff was super friendly. I will say that you need a taxi or car to get to most places and the taxis are expensive. But I felt better being driven then driving around in a car in a country I didn’t know and where parking was difficult to find. Plan your activities accordingly. Food was actually pretty good. I will be sure to visit again.
I really enjoyed the entire property, beach view, common space is very beautiful. Exactly like the pictures. It was very quiet and the staff was super friendly. I will say that you need a taxi or car to get to most places and the taxis are expensive. But I felt better being driven then driving around in a car in a country I didn’t know and where parking was difficult to find. Plan your activities accordingly. Food was actually pretty good. I will be sure to visit again.
10
Carmina
18 ago 2024
·
Soggiorno di 3 notti
The hotel is nice and the staff too, but the street leading to the hotel is in terrible conditions. The street is full of potholes of all sizes and when it rains it becomes pure mud. I liked the hotel a lot but that street is something else.
The hotel is nice and the staff too, but the street leading to the hotel is in terrible conditions. The street is full of potholes of all sizes and when it rains it becomes pure mud. I liked the hotel a lot but that street is something else.
8
Steven
8 lug 2025
·
Soggiorno di 5 notti
The property is located outside the city center so you will always need a taxi or a rental vehicle. The street that leads from the main road to the hotel is unpaved. Otherwise, the property is lush and pretty, quiet and secure. The staff is friendly although a bit slow. The food is pretty good. I would highly advise against going in July. The mosquitos are a nightmare and so is the sargassum problem. This is out of the control of the hotel, so not using it for my rating. Only to advise future travelers.
The property is located outside the city center so you will always need a taxi or a rental vehicle. The street that leads from the main road to the hotel is unpaved. Otherwise, the property is lush and pretty, quiet and secure. The staff is friendly although a bit slow. The food is pretty good. I would highly advise against going in July. The mosquitos are a nightmare and so is the sargassum problem. This is out of the control of the hotel, so not using it for my rating. Only to advise future travelers.
8
Edith
6 lug 2024
·
Soggiorno di 4 notti
Oppholdet vi hadde var fint, men det ligger utenfor allfarvei. Ønsker du helt ro og stillhet er det et perfekt hotell. Men, ønsker du litt mer liv og mennesker ligger dette hotellet helt galt til. Personalet er hyggelig og maten på restauranten var god. Fin liten strand rett ute for. Taxxi til byen eller fra byen er alt fra 250,- til 500,- pr vei.
Oppholdet vi hadde var fint, men det ligger utenfor allfarvei. Ønsker du helt ro og stillhet er det et perfekt hotell. Men, ønsker du litt mer liv og mennesker ligger dette hotellet helt galt til. Personalet er hyggelig og maten på restauranten var god. Fin liten strand rett ute for. Taxxi til byen eller fra byen er alt fra 250,- til 500,- pr vei.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Ristorazione
Molti ospiti si sono goduti pasti gustosi e abbondanti colazioni. Altri hanno trovato il menu limitato, alcuni articoli non disponibili, i prezzi alti o il servizio lento, soprattutto in bassa stagione.
Recensioni degli ospiti correlate
2
Matthew
25 feb 2023
·
Soggiorno di 3 notti
At half the price I’d have no complaints but they charge for luxury and this isn’t that. Check-in was a mess. They billed us for a king and queen bed but the queen was a pullout on the floor that was right on the floor and, when open, takes up the whole room. The AC blows directly on that bed so sleepers on the floor are cold if the room is set cool enough for everyone else not to be hot. (Again, all of this would be ok at a Marriott.) The restaurant is expensive, especially the drinks but the service is a mess. Food arrives haphazardly and the first night my wife’s order simply didn’t show and our waiter disappeared for so long she just gave up. The next day for breakfast we were served stale bread/ pastries and lukewarm coffee. When I spoke to the manager he reluctantly agreed to wave our fee for dinner though upon checking out that charge was still on my bill. The area is remote (again, a bonus of the food is decent) so we didn’t have many options. The food was marginally better the rest of the week but service continued to be a problem (the next day at lunch the menu was not what was on the online menu so we all changed our orders last minute; the waiter carefully took everyone’s order but walked away without taking mine…). At dinner we tried room service and they were inexplicably out of pasta, the food arrive very late and our server left w/ a way for us to open our bottles. Again, all understandable if not at a very expensive rate.
At half the price I’d have no complaints but they charge for luxury and this isn’t that. Check-in was a mess. They billed us for a king and queen bed but the queen was a pullout on the floor that was right on the floor and, when open, takes up the whole room. The AC blows directly on that bed so sleepers on the floor are cold if the room is set cool enough for everyone else not to be hot. (Again, all of this would be ok at a Marriott.) The restaurant is expensive, especially the drinks but the service is a mess. Food arrives haphazardly and the first night my wife’s order simply didn’t show and our waiter disappeared for so long she just gave up. The next day for breakfast we were served stale bread/ pastries and lukewarm coffee. When I spoke to the manager he reluctantly agreed to wave our fee for dinner though upon checking out that charge was still on my bill. The area is remote (again, a bonus of the food is decent) so we didn’t have many options. The food was marginally better the rest of the week but service continued to be a problem (the next day at lunch the menu was not what was on the online menu so we all changed our orders last minute; the waiter carefully took everyone’s order but walked away without taking mine…). At dinner we tried room service and they were inexplicably out of pasta, the food arrive very late and our server left w/ a way for us to open our bottles. Again, all understandable if not at a very expensive rate.
4
declan
3 gen 2025
·
Soggiorno di 5 notti
I read through many of the very good reviews in general but that was not our experience. Family reunion booked 6-9 months ahead of time. A group of 13 probably dropping in excess of $12K over 5 nights. Its a beach hotel so unless you have a car its a challenge and a decent expense to go to the closest town of Tulum. No ATM although they will exchange at the front desk for an unfavorable rate. The dock that was on the beach had a very dangerous thin rope stretching across the two posts of a massage gazebo creating a risk of tripping and being injured. The entry stairs to the water had treacherous algae on the lower two steps and exposed metal from rotted wood.One of the two side rails was loose and not secure.One of the kayaks that was used took on water as the fiberglass was significantly cracked and the family members ended up swimming it back from the reef which was a considerable distance. I have never spent this much on a hotel room(one bed and a toilet that does not allow toilet paper to be flushed)...$600/nite including taxes. .The dirt oad that leads from the main highway is severely in need of repair due to local hydrology issues I was told. The section in front of the hotel is usually filled with puddles, some of large size so transit is not trivial. During our 5 night stay there were several food items that became unavailable for several reasons.So, bottom line its a mediocre to occasionally poor hotel with severely overpriced rooms between xmas and new years.
I read through many of the very good reviews in general but that was not our experience. Family reunion booked 6-9 months ahead of time. A group of 13 probably dropping in excess of $12K over 5 nights. Its a beach hotel so unless you have a car its a challenge and a decent expense to go to the closest town of Tulum. No ATM although they will exchange at the front desk for an unfavorable rate. The dock that was on the beach had a very dangerous thin rope stretching across the two posts of a massage gazebo creating a risk of tripping and being injured. The entry stairs to the water had treacherous algae on the lower two steps and exposed metal from rotted wood.One of the two side rails was loose and not secure.One of the kayaks that was used took on water as the fiberglass was significantly cracked and the family members ended up swimming it back from the reef which was a considerable distance. I have never spent this much on a hotel room(one bed and a toilet that does not allow toilet paper to be flushed)...$600/nite including taxes. .The dirt oad that leads from the main highway is severely in need of repair due to local hydrology issues I was told. The section in front of the hotel is usually filled with puddles, some of large size so transit is not trivial. During our 5 night stay there were several food items that became unavailable for several reasons.So, bottom line its a mediocre to occasionally poor hotel with severely overpriced rooms between xmas and new years.
10
Jillian
28 giu 2025
·
Soggiorno di 5 notti
My girlfriend (friend/colleague/travel buddy) and I stayed at Hotel Mereva during the off-season and absolutely loved it. The hospitality was next level—Erik and Dalia at the front desk were always kind, helpful, and made getting around super easy. The staff, including Felipe, Aaron, Luis, Santos, and Gabriel, were so genuine and warm—it felt like being among friends. The food was unreal. Shrimp tacos, forest pizza, and the heirloom tomato with burrata were top tier. Happy hour had the best 2-for-1 margaritas of the trip. We did the breakfast package too—great options and a perfect start to each day. The property itself is peaceful and beautifully maintained. Two pools, hammocks on the dock, ocean nets to lounge on, plus a plunge pool in our room. Everything worked well—AC, water, all of it. Housekeeping was thoughtful with creative towel animals left daily. We wished we had two more days just to slow down, explore the small nearby town, and take advantage of the kayaks, paddle boards, and bikes included in the stay. Taxis are pricey, but the collectivo bus is easy and cheap if you’re up for a little adventure. Even with off-season rain, it never took away from the experience. Highly recommend for anyone wanting great service, good food, and total relaxation.
My girlfriend (friend/colleague/travel buddy) and I stayed at Hotel Mereva during the off-season and absolutely loved it. The hospitality was next level—Erik and Dalia at the front desk were always kind, helpful, and made getting around super easy. The staff, including Felipe, Aaron, Luis, Santos, and Gabriel, were so genuine and warm—it felt like being among friends. The food was unreal. Shrimp tacos, forest pizza, and the heirloom tomato with burrata were top tier. Happy hour had the best 2-for-1 margaritas of the trip. We did the breakfast package too—great options and a perfect start to each day. The property itself is peaceful and beautifully maintained. Two pools, hammocks on the dock, ocean nets to lounge on, plus a plunge pool in our room. Everything worked well—AC, water, all of it. Housekeeping was thoughtful with creative towel animals left daily. We wished we had two more days just to slow down, explore the small nearby town, and take advantage of the kayaks, paddle boards, and bikes included in the stay. Taxis are pricey, but the collectivo bus is easy and cheap if you’re up for a little adventure. Even with off-season rain, it never took away from the experience. Highly recommend for anyone wanting great service, good food, and total relaxation.
10
David
31 mar 2024
·
Soggiorno di 7 notti
My family just returned from a week-long vacation at the Mereva and it was absolutely fabulous. The staff were super friendly, attentive and incredibly helpful. The included breakfast was heavenly and generous — from the lattes to the fruit bowls to the myriad ways to order your eggs. The property itself offers a beautiful, secluded boutique resort experience — exactly we wanted. The beds were comfortable, the view from our room was spectacular. I can’t recommend this place enough. The restaurant at the Mereva’s sister property Alea might just be my new favorite place to eat in the world.
My family just returned from a week-long vacation at the Mereva and it was absolutely fabulous. The staff were super friendly, attentive and incredibly helpful. The included breakfast was heavenly and generous — from the lattes to the fruit bowls to the myriad ways to order your eggs. The property itself offers a beautiful, secluded boutique resort experience — exactly we wanted. The beds were comfortable, the view from our room was spectacular. I can’t recommend this place enough. The restaurant at the Mereva’s sister property Alea might just be my new favorite place to eat in the world.
8
Kelsey
20 set 2024
·
Soggiorno di 2 notti
I was in Tulum alone for a few days as I needed to catch a later flight than my friends. This hotel was exactly what I was looking for. Clean and comfortable room that was pleasantly decorated and a great view of the sea. They even provide paddle boards and canoes. I felt very safe and the WiFi was great for me to get work done. The staff were so so wonderful. The only reason four and not five stars is because the food was just ok - definitely not bad. I did come during low season though.
I was in Tulum alone for a few days as I needed to catch a later flight than my friends. This hotel was exactly what I was looking for. Clean and comfortable room that was pleasantly decorated and a great view of the sea. They even provide paddle boards and canoes. I felt very safe and the WiFi was great for me to get work done. The staff were so so wonderful. The only reason four and not five stars is because the food was just ok - definitely not bad. I did come during low season though.
10
Kira
27 mag 2025
·
Soggiorno di 7 notti
We loved our stay at Mereva Hotel. The staff was super friendly and treated us very well. The food at the hotel was amazing and they had plenty of complimentary activities as well. The room was super clean when we arrived and the housekeeping team was top notch. The hotel itself is located in a prime spot not too far away from Tulums main attractions.
We loved our stay at Mereva Hotel. The staff was super friendly and treated us very well. The food at the hotel was amazing and they had plenty of complimentary activities as well. The room was super clean when we arrived and the housekeeping team was top notch. The hotel itself is located in a prime spot not too far away from Tulums main attractions.
8
Jen
27 ott 2025
·
Soggiorno di 8 notti
We were moved to Nerea (Mereva's sister hotel) down the block before our arrival due to the abundance of seaweed in the water. It wasn't much better at Nerea but we still swam and took advantage of the outdoor lounges/hammocks. The best thing about our experience was the staff. They were all very kind and professional. If I recommended this hotel for anything, it would be the staff. Phillipe, the spa masseur, was also amazing. He gave my friend and I the best massages we've ever had. However, the hotel itself was limited. The dining options were very limited and it often ran out of food (fish for fish tacos, bread at breakfast, etc.) We booked Mereva due to the description of the restaurant and its menu and unfortunately didn't have an experience anywhere near what we were expecting. The hotel is pretty remote if you don't have a car, so the absence of food was pretty unfortunate. We ended up having to rent a car so we could head out of the area for dinner.
We were moved to Nerea (Mereva's sister hotel) down the block before our arrival due to the abundance of seaweed in the water. It wasn't much better at Nerea but we still swam and took advantage of the outdoor lounges/hammocks. The best thing about our experience was the staff. They were all very kind and professional. If I recommended this hotel for anything, it would be the staff. Phillipe, the spa masseur, was also amazing. He gave my friend and I the best massages we've ever had. However, the hotel itself was limited. The dining options were very limited and it often ran out of food (fish for fish tacos, bread at breakfast, etc.) We booked Mereva due to the description of the restaurant and its menu and unfortunately didn't have an experience anywhere near what we were expecting. The hotel is pretty remote if you don't have a car, so the absence of food was pretty unfortunate. We ended up having to rent a car so we could head out of the area for dinner.
8
Maya
15 lug 2024
·
Soggiorno di 2 notti
The property is absolutely beautiful right on the beach where you can see beautiful blue waters. I must say the rooms are very comfortable, the bed and pillows were perfect. The food wasn’t the best and a bit overpriced for the portions, prices are higher than miami in the restaurant even the water is almost $10 dollars which is outrageous considering my husband and I travel a lot to other countries in the Caribbean. The customer service was great and the staff was super friendly and accommodating. The road to get to the hotel is full of holes which it can take up to 20 minutes from the highway to the hotel. Overall it was a nice and beautiful peaceful views.
The property is absolutely beautiful right on the beach where you can see beautiful blue waters. I must say the rooms are very comfortable, the bed and pillows were perfect. The food wasn’t the best and a bit overpriced for the portions, prices are higher than miami in the restaurant even the water is almost $10 dollars which is outrageous considering my husband and I travel a lot to other countries in the Caribbean. The customer service was great and the staff was super friendly and accommodating. The road to get to the hotel is full of holes which it can take up to 20 minutes from the highway to the hotel. Overall it was a nice and beautiful peaceful views.
10
Gregory
1 giu 2025
·
Soggiorno di 7 notti
Tucked away on a beach between Playa del Carmen and Tulum - this is a lovely spot to get away. Very well staffed, nice restaurant and lovely setting on the beach. We went in the "off season" but still had a lovely time. The best times to go are Nov -April - if you go outside of this time the beaches may have seaweed instead of sand - this is very normal for ALL beaches in Yucatan Peninsula. The restaurant is perfectly lovely with excellent CHEFS - open for breakfast, lunch and dinner even LATE. Two pools, plenty of beach chairs and umbrellas as well as a pier to sit on all day if you like. I would stay again.
Tucked away on a beach between Playa del Carmen and Tulum - this is a lovely spot to get away. Very well staffed, nice restaurant and lovely setting on the beach. We went in the "off season" but still had a lovely time. The best times to go are Nov -April - if you go outside of this time the beaches may have seaweed instead of sand - this is very normal for ALL beaches in Yucatan Peninsula. The restaurant is perfectly lovely with excellent CHEFS - open for breakfast, lunch and dinner even LATE. Two pools, plenty of beach chairs and umbrellas as well as a pier to sit on all day if you like. I would stay again.
6
Felix Eduardo
5 ott 2025
·
Soggiorno di 6 notti
The Mereva was closed and had to change to the Nerea Hotel. It was much nicer because it was actually open. I had rented a room for 6 nights for two adults and one child and the rooms were all for couples only. They added a sofa bed, and it worked but no privacy. The restaurant was not fully stocked, the workers tried their best with what they have, but it’s not fare for them and the customers. Extremely expensive food, and location not easily accessible if you don’t have a car good luck. The workers at the Nerea try the best to provide you with a good experience but with out the right tools it fails.
The Mereva was closed and had to change to the Nerea Hotel. It was much nicer because it was actually open. I had rented a room for 6 nights for two adults and one child and the rooms were all for couples only. They added a sofa bed, and it worked but no privacy. The restaurant was not fully stocked, the workers tried their best with what they have, but it’s not fare for them and the customers. Extremely expensive food, and location not easily accessible if you don’t have a car good luck. The workers at the Nerea try the best to provide you with a good experience but with out the right tools it fails.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
8
Elie
13 apr 2026
·
Soggiorno di 3 notti
Parking easy and secure, hotel is in a peaceful location, quiet and relaxing…
Parking easy and secure, hotel is in a peaceful location, quiet and relaxing…
8
Kelly
1 apr 2026
·
Soggiorno di 5 notti
Very clean room and bathroom/showers were lovely. Cleaning staff were prompt and friendly. Restaurant and concierge staff were very friendly and the food at the Mereva restaurant was above average. Especially loved the fish and shrimp tacos. Pizza was great too.
Very clean room and bathroom/showers were lovely. Cleaning staff were prompt and friendly. Restaurant and concierge staff were very friendly and the food at the Mereva restaurant was above average. Especially loved the fish and shrimp tacos. Pizza was great too.
6
Youssef Mohammed
28 mar 2026
·
Soggiorno di 5 notti
Staff was friendly, the room was nice you go out to see the beach directly , pools are placed nicely Food was decent but over priced, yet for some reason we ordered the same breakfast everyday , every single time there was something different about it
Staff was friendly, the room was nice you go out to see the beach directly , pools are placed nicely Food was decent but over priced, yet for some reason we ordered the same breakfast everyday , every single time there was something different about it
10
natalia
28 mar 2026
·
Soggiorno di 5 notti
Yes . Nice quiet boutique hotel . We love it
Yes . Nice quiet boutique hotel . We love it
6
Lucia Edith
26 mar 2026
·
Soggiorno di 3 notti
We paid extra to have a private pool, but the water looked dirty so we didn't get in. Also we couldn't get in the beach how how bad the sea wheed was. The smell was unbearable and they wouldn't clean it. It really was a waste of money. Food and drinks in yhe restaurants SUPER EXPENSIVE and not worth it. Transportation extremely expensive, the wanted to charge us 1000 pesos each time we tried to go out to yhe city. Will NEVER go back to Tulum
We paid extra to have a private pool, but the water looked dirty so we didn't get in. Also we couldn't get in the beach how how bad the sea wheed was. The smell was unbearable and they wouldn't clean it. It really was a waste of money. Food and drinks in yhe restaurants SUPER EXPENSIVE and not worth it. Transportation extremely expensive, the wanted to charge us 1000 pesos each time we tried to go out to yhe city. Will NEVER go back to Tulum
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 21:00
Prima delle 12:00
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Prezzi per le prossime date
settembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-09-18: 122.41416945533751USD
- 2026-09-19: 122.41416945533751USD
- 2026-09-20: 123.05007237510681USD
- 2026-09-21: 123.02916777877807USD
- 2026-09-22: 123.02916777877807USD
- 2026-09-23: 121.86363792686461USD
- 2026-09-24: 120.37814065818786USD
- 2026-09-25: 132.53919016799927USD
- 2026-09-26: 133.27809095420835USD
- 2026-09-27: 131.56604395751953USD
- 2026-09-28: 123.43159659690856USD
- 2026-09-29: 123.40321543006897USD
- 2026-09-30: 123.62632926635742USD
- 2026-10-01: 151.38253194351196USD
- 2026-10-02: 148.09159628448487USD
- 2026-10-03: 153.61849107284544USD
- 2026-10-04: 148.09159628448487USD
- 2026-10-05: 130.00826148719787USD
- 2026-10-06: 130.00826148719787USD
- 2026-10-07: 130.00826148719787USD
- 2026-10-08: 129.86570704078673USD
- 2026-10-09: 133.5029928565979USD
- 2026-10-10: 133.5955165122986USD
- 2026-10-11: 133.5955165122986USD
- 2026-10-12: 134.03937762680053USD
- 2026-10-13: 128.84163600654603USD
- 2026-10-14: 133.5029928565979USD
- 2026-10-15: 130.00826148719787USD
- 2026-10-16: 151.38253194351196USD
- 2026-10-17: 148.72206488571166USD
- 2026-10-18: 148.8642687309265USD
- 2026-10-19: 153.61849107284544USD
- 2026-10-20: 148.8642687309265USD
- 2026-10-21: 133.5955165122986USD
- 2026-10-22: 132.3627588809967USD
- 2026-10-23: 129.88417495880125USD
- 2026-10-24: 133.5955165122986USD
- 2026-10-25: 133.5955165122986USD
- 2026-10-26: 130.00826148719787USD
- 2026-10-27: 133.5955165122986USD
- 2026-10-28: 129.88417495880125USD
- 2026-10-29: 134.05368215560912USD
- 2026-10-30: 133.5955165122986USD
- 2026-10-31: 130.00826148719787USD
- 2026-11-01: 182.13535810546873USD
- 2026-11-02: 182.850531955719USD
- 2026-11-03: 186.9928324996948USD
- 2026-11-04: 200.96609576797485USD
- 2026-11-05: 200.96609576797485USD
- 2026-11-06: 200.33955390014648USD
- 2026-11-07: 187.57788071594237USD
- 2026-11-08: 178.27041816787718USD
- 2026-11-09: 178.27041816787718USD
- 2026-11-10: 210.03990014877317USD
- 2026-11-11: 186.9928324996948USD
- 2026-11-12: 178.27041816787718USD
- 2026-11-13: 187.87876666259766USD
- 2026-11-14: 178.27041816787718USD
- 2026-11-15: 186.9928324996948USD
- 2026-11-16: 186.9928324996948USD
- 2026-11-17: 186.9928324996948USD
- 2026-11-18: 210.03990014877317USD
Questa struttura offre il servizio di trasferimento dall'aeroporto (potrebbero essere previsti supplementi). Per usufruirne, prima della partenza occorre comunicare alla struttura i dettagli relativi all'arrivo, utilizzando i recapiti indicati nella conferma ricevuta in seguito alla prenotazione. Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
Ti verrà richiesto di pagare la seguente cauzione completamente rimborsabile.
Deposit: USD 75 per day
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta pagamenti tramite carte di credito, carte di debito e i contanti
- Le transazioni senza contanti sono disponibili
- Possibilità di affitto a lungo termine.
- Non è possibile garantire la disponibilità delle camere insonorizzate.
- La struttura è dotata di un estintore antincendio, un rilevatore di fumo, un kit di pronto soccorso e delle griglie di protezione per le finestre
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
- Piscina accessibile dalle 09:00 alle 20:00.
- È necessario prenotare i massaggi e i trattamenti spa. Per effettuare la prenotazione, contattare un hotel prima dell'arrivo, utilizzando i recapiti riportati nella conferma della prenotazione.
- Un bambino di età pari o inferiore a 5 anni soggiorna gratuitamente nella camera dei genitori o tutori, utilizzando i letti presenti.
- È consigliata l'auto per facilitare gli spostamenti da e per la struttura.
- Per la sicurezza dei viaggiatori, sono disponibili metodi di pagamento senza contanti per tutte le transazioni.
- Sono disponibili il check-in senza contatti e il check-out senza contatti.
- Questa struttura è LGBTQ+ friendly e accoglie tutti gli ospiti, senza alcuna distinzione.
- Navetta per l'aeroporto: 288 USD per veicolo (andata e ritorno, massimo 2 persone)
- Supplemento check-out posticipato: USD 50 (previa disponibilità)
- Letto aggiuntivo: 33 USD al giorno
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Parcheggio
Ristorante
Piscina
Servizio babysitter e asilo nido
Servizio in camera
Banco escursioni
Attività
Piscina
Spiaggia privata
Giardino
Campo da golf (nelle vicinanze)
Spiaggia - nelle vicinanze
Immersioni subacquee
Ciclismo
Pesca
Area giochi
Canoa
Piscina scoperta
Musica dal vivo
Mobili da esterno
Pool (Seasonal Outdoor)
Terrazza
Fitness Center (nearby)
Parcheggio
Parcheggio
Parcheggio gratuito
Parking (Limited)
Parking Onsite
Internet
Wi-fi gratuito
Informazioni generali
Servizio in camera
Ristorante
Camere non fumatori
Massaggi
SPA e centro benessere
Trattamenti corpo
Trattamenti viso
Pranzi da asporto
Colazione in camera
Family room
Beach Sun Loungers
Snack Bar/Deli
Servizi
Banco escursioni
Servizio babysitter e asilo nido
Servizio di pulizia
Cassetta di sicurezza
Noleggio biciclette
Deposito bagagli
24-Hour Front Desk
Concierge Services