Name: New American Inn & Suites
Address: 3190 North Tustin Street 3190 North Tustin street, Orange, California, United States of America, Orange, California, United States of America
Rating: 8.47

Guest reviews

8.5

Very good

Based on 69 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At New American Inn & Suites, reviews describe a very mixed experience: some guests liked the spacious, comfortable rooms and convenient location, while many others reported issues with cleanliness, maintenance, inconsistent service, and basic amenities not working.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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6

Robert

Dec 14, 2025

·

Stayed 1 night

The room was very nice, and comfortable. Thet loo lp0

8

Brian

Dec 8, 2025

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Stayed 1 night

Room worn but clean... linens, bathroom, all. Good price.

10

Yara

Oct 28, 2025

·

Stayed 1 night

The room was really clean, and the staff were friendly.

6

Rudy

Oct 19, 2025

·

Stayed 1 night

They need to clean up the units a little more nice area nice looking old type hotel set up, but the rooms are a little beat up

2

Judeth

Oct 15, 2025

·

Stayed 1 night

I did NOT get to stay at this hotel in spite of having already paid for one night. The desk clerk demanded that I arrive by 1am (I couldn't get there by that time). I called to let them know that I would arrive very late and was told that I HAD to be there by 1am even though their website says they have a 24 hour desk clerk. I paid full price for that room and was told that I had to be there by 1am which was not possible. I explained my situation and was told repeatedly that I had to be there by 1am. Complete waste of money! I have never been treated so rudely by any other hotel! I travel to that city very often and I will NEVER stay at this hotel.

3190 North Tustin Street 3190 North Tustin street, Orange, California, United States of America

Location

Located in Orange, New American Inn and Suites is near theme parks. Downtown Disney® District and South Coast Plaza are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Disneyland® Resort and Disney California Adventure® Park. Anaheim Convention Center and Knott's Berry Farm are not to be missed.

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 20:00

Before 11:00

Good to know

Additional policies and info about this property.

FAQs

Yes, free parking is available on-site.

Check-in is from 3:00 PM to 8:00 PM, and check-out is at 11:00 AM. Early check-in and late check-out may be available upon request, but additional fees may apply.

The hotel is located in Orange, near popular attractions such as Disneyland® Resort, Disney California Adventure® Park, and the Anaheim Convention Center. It is also close to shopping areas like Downtown Disney® District and Anaheim GardenWalk.

Children are allowed at the property, but specific age policies for free stays are not provided.

The hotel offers rollaway beds for a fee of USD 10.00 per day. Advance request is required for rollaway beds.

New American Inn & Suites

Amenities

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