Best Western Plus Meridian Inn & Suites, Anaheim-Orange

There was no electricity in the entire hotel for a few hours and no one ever warned us. The schedule was marked from 10pm to 4am and we had light almost at 8am. To which we were late for tours because we couldn’t get ready, water was cold also. There was no breakfast that day either and our phones were dead because we couldn't charge them. Terrible experience

The staff was friendly and breakfast was great! They rushed things to our room if Lee needed something. The hotel needs a lot of maintenance work. The Jacuzzi was out of order as well as an elevator. Also, I noticed some leaks around the place and gardening that needed to be done.

Was a good but disappointing as we booked it as it had a gym but the gym was a storage room and not informed of this even at check in. Annoying to get room service you need to tell them a day in advance! What happened to staying at a hotel and you get room service daily no questions asked! Isn’t that what your paying for?

Elevator was broken down. Pool was the size of a tub. Room and building was very very old looked like a motel 6. Don’t let the lobby fool you. On my way to our room there were rooms that had the windows covered with paper, our room door had a crack so you can see outside through it. Their was no remote for the TV, carpet had stains, smoke alarm was sitting on the table, toilet paper holder was broken the drain stopper was sitting on the side of the tub :( The staff were very nice and offered a refund right away

Great hotel! The gym is well kept. The pool and hot tub were perfect. I like their little snack and drink bar area.

While the lobby and breakfast area have been upgraded, the rest of the property is showing its age. Minor issue with the hot tub, however they sent someone right away for maintenance. The side door to the parking never shut and needed some work which, if any closer to town, could have posed somewhat of a security issue. Comfortable beds and the outlet mall was close by. Disney was under 15 min away! Front desk, housekeeping and breakfast staff were all lovely and very helpful.

Hot tub was not able to be used due to being green and pool was not heated as advertised.

Property was sold in the last year or so. The hotel is outdated but they are in the process of remodeling the rooms. The elevator has an expired permit and is in need of updating. The staff is the reason I gave it a 4 rating. The AC kept popping a switch and shutting off, they were right there to reset it....although it shouldn't have been an issue. Very friendly and accomodating. Breakfast is great, free parking. Anaheim Rapid Transit used to make a stop at the hotel, this is no longer an option so hopefully they will come to terms and make that happen again, otherwise if you don't want to drive...get ready to Uber everywhere. I've stayed here many times, but may look into different options the next time based on price.

I would strongly advise against staying here if safety, convenience, privacy, and access to basic amenities are important to you. From the moment we arrived, our experience was frustrating and disappointing. The west entrance, which was supposed to be secured by a key card, was completely broken. Despite our efforts to close it multiple times, the door remained wide open every time we passed—rendering the key card system useless. Even staff members left it propped open. This blatant disregard for guest safety was extremely concerning. One of the main reasons we chose this hotel was for the advertised shuttle service to Disneyland. What they don’t tell you is that it runs through ART (Anaheim Resort Transportation), which can take 45 minutes to over an hour to get to or from the park—a destination that's less than 10 minutes away by car. After one frustrating experience, we were forced to rely on Uber for the rest of our trip. This completely undermined the convenience we were promised and added unnecessary stress to our stay. Privacy was another major issue. We paid extra for a late checkout so we could rest before a long drive. Despite this, housekeeping tried to enter our room twice—once at 9:30 AM (waking us up), and again while we were changing. If we hadn’t used the security latch, they would have walked right in. We did not request room service and paid for extra time specifically to be left alone. This was a blatant disregard for our privacy and completely unacceptable

Listing says electric vehicle charging but there was no way to charge a Tesla, just some old chargers that don’t work with most EVs.

Stains on couches in our room and also rugs throughout the hotel. Toilet paper and towels were scarce. Stranger lurking around the premises harassing people mainly women during breakfast and was confirmed not being a resident.

Staff was great, room was fantastic for the price, and we had a great time. The cleanliness was something to take note of! Everything was very clean, and we had no issues with anything during our entire stay. I’ll definitely be staying here again the next time we come through! Thanks!!

This was by far the worst hotel I’ve ever stayed at. In the evening, it gets extremely noisy with large groups of tourists, mostly from China and Vietnam. In the morning, the breakfast area is so crowded that it’s hard to even get a meal. The room I stayed in had a strong moldy smell and even had cockroaches. The sofa was so dirty that I couldn’t sit on it. Please make sure to read more reviews carefully before making a reservation at this place.

The room didn’t look like it was properly cleaned. We saw multiple strands of hair on the bathroom floor, the tub and shower wall. The couch had stains on it too. The building is definitely old. We could hear the room next door when they were taking a shower and flushing their toilet cos of old plumbing and thin walls. When we asked for towels (which you have to do between a set time between 9am to 1 pm day prior) they only gave us two towels for a family of 4. The hotel location is convenient to Disneyland and that’s the only good thing going for this hotel.

Room was excellent and especially the price breakfast was great, it’s just the housekeeping, the bathroom had old toilet paper and blood in the bathroom

Roaches in room

During our stay.. there were roaches in the room.

We found bed bugs in the bed and told the front desk about it. They then told us that it was just little bugs but not bed bugs. We took pictures and looked it up and sure enough they are bed bugs, we had to dust everything off and wash all of our stuff in hot water. They did refund me for my stay but that doesn’t change the fact they have bugs.

Very clean room very spacious and big breakfast. Nice environment

My room was very dirty with items in the room and on the floor. I checked out within a few hours. I was not happy or felt comfortable. I was only able to get 2 days refunded back I was charged for the few hours I was in the room, which was ridiculous. I wpuld not recommend this plsce. Its like a motel 6.

Hotel room was very nice as we had a separate room for the kitchenette. Very roomy and clean. Only issue was the air con was a bit noisy and the door rattled. Over all it was a pleasant stay. Breakfast was and included and was a good variety for guest.

The cleanliness of the room and area was excellent. The staff was friendly, professional and helpful when we asked for assistance. The reason I rated the experience good was: 1. We had problems trying to get the TV working. They were prompt in their response and sent a maintenance person right away. 2. We were on the first floor and the noise level from upstairs was very loud and disturbed our sleep. The chairs moving on the tile floor in the kitchenette was extremely noisy. Otherwise the experience was excellent.

Spacious rooms.

Hate that there is no outside window, only tiny one that everyone walks in front of. Like staying in dungeon

Stayed 3 nights over a weekend and left Monday. We opted for the late checkout at 1pm. They have a 3pm option too, both for a fee. Since we checked out at regular time they refunded the late checkout fee. Every hotel should adopt this service. The best thing about the hotel chain to me are the beds and pillows. I know I’m going to get a comfortable and good night’s sleep at any Best Western. We all did. I like the private room option that separates it from the kitchen and living area. The breakfast was delicious. This hotel was in a good location, within walking distance of the Orange County Outlets and a close drive to the highway. It was quiet in the hotel and in the area. The Wi-Fi did not work even after notifying the front desk. The bathroom had pumps in the shower for body wash, shampoo, and conditioner, but they were out. I went to the front desk to let them know and requested other items. They accommodated quickly. Good TV channels, but the guide didn’t work so we had to scroll through to find them. Kitchenette is a great feature, however, without providing the appropriate supplies, it’s not useful. Nice room, but it needs touch ups. For example, paint chips and rugs unraveling, the doors to the bedroom don’t close fully, the toilet paper holder didn’t close properly, making the roll fall off with the slightest touch. So overall, nice place, that needs improvements to earn the price per night. I do recommend the chain and the hotel, with the needed improvements.

The bed was very comfortable! The rooms are located around the courtyard which is really pretty and peaceful

Good hotel, huge rooms, poor wifi access, but would stay there again.

Our stay was great. The rooms were nice. I loved having the separate living room and kitchen area plus the bedroom. It gave us lots of space as I was traveling with 3 kids. The breakfast hours are accommodating to families and there were lots of great options from cereal, bagels, waffles to hot choice of meats, eggs and potatoes.

Hôtel is just ok, Kinda like an upgraded motel. The only good point for me was a comfortable bed and pillow. Could have used an extra blanket, but no extra were available in the room. Front desk was very friendly. And not a bad location either.

Property was great a little outdated but overall fine. Staff was friendly and polite and very helpful throughout the whole experience. Only bad thing was the water pressure during in the shower was inconsistent.

We didn't have a problem with the property, but they took our same-day reservation; we arrived in the evening, and as we were checking in, they informed us that there would be zero power from 10 pm to 5 am. At the time of check-in, we are supposed to call all of the sold-out hotels. We had to go down to the desk to get two glow sticks for the rooms. There were no lights in the wells, and we could not even open our windows because they were on a walkway, which felt unsafe. I am very disappointed in the Communication. There is no discount for now. Power is still charged the approx. $250 for the night which for what we got was crazy.

Very nice place. Staff was very helpful! We were chosen for a goodie bag winner, got parking for free, and upgraded room! Very cool!!

I recently stayed at this hotel to celebrate a friend's birthday, and unfortunately, it was a disappointing experience. We were informed at check-in 2-15-25 that there would be a scheduled power outage from 10 PM until 7:35 AM, despite the hotel being made aware of it two days prior to our arrival. I find it unprofessional that we were not notified in advance, as it left us with little time to find another room or make alternative plans. A last-minute notification like this felt inconsiderate, especially since the refund would not be processed in time to rebook elsewhere. During the outage, the hotel offered flashlights and glow sticks. However, the glow sticks provided were of very poor quality—looking like something from a dollar store. While the front desk clerk, Ines, did offer a late check-out at 1 PM to help mitigate the inconvenience, it still didn't feel like enough to make up for the disruption. Upon check-out 2-16-25, we were told we'd receive a full refund for the inconvenience, but when I called to follow up, I was informed that no refunds or compensation would be offered. Instead, Ines offered a 25% discount on a $170 stay, which amounted to a measly $54 off. This was unsatisfactory and did not address the inconvenience we faced. My advice to anyone considering booking here: do your due diligence and check for power outages or other disruptions in the area before making any reservations. This experience was far from what I expected.

The front desk lady will not give you a receipt when you ask and is not friendly and unwilling to help, instead laughs at you.

I wasn’t overly impressed with the hotel. The rooms were a bit outdated and weren’t as clean as I like. I stayed 4 nights and to get room service had to call for it 24 hrs in advance. The front desk people were friendly and helpful which was a plus.

Good service

I would strongly advise against staying here if safety, convenience, privacy, and access to basic amenities are important to you. From the moment we arrived, our experience was frustrating and disappointing. The west entrance, which was supposed to be secured by a key card, was completely broken. Despite our efforts to close it multiple times, the door remained wide open every time we passed—rendering the key card system useless. Even staff members left it propped open. This blatant disregard for guest safety was extremely concerning. One of the main reasons we chose this hotel was for the advertised shuttle service to Disneyland. What they don’t tell you is that it runs through ART (Anaheim Resort Transportation), which can take 45 minutes to over an hour to get to or from the park—a destination that's less than 10 minutes away by car. After one frustrating experience, we were forced to rely on Uber for the rest of our trip. This completely undermined the convenience we were promised and added unnecessary stress to our stay. Privacy was another major issue. We paid extra for a late checkout so we could rest before a long drive. Despite this, housekeeping tried to enter our room twice—once at 9:30 AM (waking us up), and again while we were changing. If we hadn’t used the security latch, they would have walked right in. We did not request room service and paid for extra time specifically to be left alone. This was a blatant disregard for our privacy and completely unacceptable

Our stay was great, front desk was very accommodating when our flights got cancelled due to weather. Housekeeping was very friendly. The only thing is the wifi was not working in our room so I had to come down to the lobby for internet. Other than that, everything was great. Will come back again for sure !

Was very comfortable for my daughter & I. Everyone was very nice and helpful.

Ines where is outstanding she was very friendly knowledgeable and extremely helpful with all of my needs. She has a huge plus for the company a friendly face that every company needs. She is amazing.

Close to stores

While the lobby and breakfast area have been upgraded, the rest of the property is showing its age. Minor issue with the hot tub, however they sent someone right away for maintenance. The side door to the parking never shut and needed some work which, if any closer to town, could have posed somewhat of a security issue. Comfortable beds and the outlet mall was close by. Disney was under 15 min away! Front desk, housekeeping and breakfast staff were all lovely and very helpful.

Area of this facility is located by the highway so convenient.

We really enjoyed our stay. We loved that it was only 10 minute’s from Disneyland. It was a nice quiet place to stay after a very busy day at Disneyland. Breakfast was great.

The hotel is tucked into a business park and feels very safe because of that. The hotel itself looks similar to an office building. The front desk staff was friendly and accommodating. The room was enormous and could easily accommodate 2 families. The king bed was very comfortable but we did not use the pull-out sofa bed. The room was very clean, the water was not hard and the pressure in the shower was great! The center courtyard was landscaped well with a large pool and hot tub. The free daily breakfast had a ton of choices and my entire family found something they liked. (Oatmeal bar, pastries, various bread choices, cereals, fruit, waffle station, scrambled eggs, red roasted potatoes, bacon, yogurt, juices, coffee). Free parking! We definitely will stay here again!

Nice place, room, staff, and atmosphere. We enjoyed our stay here and would recommend for families going to Disney that arent staying at Disney properties and are on a budget.

We stayed at this hotel to have easy access to UCI Medical Center, which the property delivered, at about 1/2 mile away. It is close to freeways and the outlet mall, so location was excellent. It is located amongst a couple office buildings, so in and out and parking was very easy. For a family, our suite was quite large with a separate living area/kitchenette (sink, fridge, microwave). The decor was decent and everything was clean. The free breakfast was a selling point; wasn’t great but had hot items and was typical for a hotel like this. Also, parking charges were low ($5) compared to most others in the area. Overall, an excellent value.

It was close access to CA 22 and not far from Long Beach airport. Closed to the asian shopping center.

Quiet location, close to the freeway and across from the Block of Orange (now the Orange Outlet Mall) Huge room with a living room and separate bedroom. Comfortable stay, quiet hallways, and the complimentary breakfast was top notch. Across the street there is a really good Ramen restaurant called HiroNori situated in an office building. Pool and hot tub were open but i didnt get to use them because it was raining. Overall, I had a great stay and enjoyed my new years eve here and would definitely stay here again!

Brilliant. Great hotel, lovely staff with good food in a good location with a park nearby

Incredibly expensive for a hotel that is little more than a motel. Rooms are dated and old fashioned. It was fairly clean Breakfast was terrible.

Breakfast was a huge plus

Hotel was overall great. The front desk made some excellent recommendations for restaurants and were always friendly and courteous. The shower was less than enthusiastic and the pool was a little buggy, but otherwise everything was great. The free breakfast was nothing to write home about but what can you say bad about a free thing?? Location to disneyland was perfect for early morning starts, they offered some kind of third party shuttle but we drove and it was only a 12 min drive. The morning kitchen staff were 10/10, interacting with my daughter and being extra friendly.

Breakfast is good with plenty of options. Shower pressure was painful and the bathroom area is small.

the staff were polite and helpful, our room was spotless and when we had a small issue with the bath not draining within 10min of mentioning it to reception the maintenance team were in and sorting the issue. breakfast was a fab selection and our kids loved being able to make their own waffles.

Enjoyed my stay, easy transportation to Disney. Good breakfast options and service.

Our stay was great. The rooms were nice. I loved having the separate living room and kitchen area plus the bedroom. It gave us lots of space as I was traveling with 3 kids. The breakfast hours are accommodating to families and there were lots of great options from cereal, bagels, waffles to hot choice of meats, eggs and potatoes.

Very clean room very spacious and big breakfast. Nice environment

I would give this hotel a 5 out of 10. It was questionably clean and very old. We had to call every night after a long day at Disney to get fresh towel even though we left the door hanger to have the room serviced. The room seemed very run down. Cabinet doors looked like they were going to fall off and the paint was very chipped It was inexpensive but you got what you paid for. We took Lyft to Disney and when there was traffic it took 20 minutes. When there was no traffic it took 10 minutes. The breakfast was average. Some of the hot foods like eggs and potatos were cold and the warmers for those foods did not seem to be keeping the food hot. I did not let my kids swim in the pool or hot tub. The over all hotel appearance and cleanliness made me question if the pool and hot tub had been properly cleaned and the chemicals kept serviced. We wanted a less expensive hotel so we could spend more money at Disney but I would not stay at this hotel again. I would spend a little more and stay somewhere else. I also booked this hotel because it said it had a roll away beds but when I called to get one for our room they stated they did not have them. The information on hotels.com was incorrect. Will not stay here again

Christmas 2024 was awesome! Only complaint I have is to give the breakfast staff more equipment to keep food hot and more food. It seems like there were shortages of the main food people wanted I.e. eggs, sausage and bacon and biscuits etc.