Roza Palace Cat Ba

Business-friendly. There is some smell in the toilet, but overall it is still OK

Everything was amazing. The decor of the hotel is out of a novel, nestled on a mountain side, our room had a private balcony on a mountain ledge. Room was clean and worked well for our excursions into town and to explore the areas.

This is a lower end hotel made to look from appearances like and awesome place! The hot water literally last for about 2-3 minutes for a shower and then you have to wait another 15-20 minutes for more hot water for only 2-3 minutes worth of hot water. It’s impossible for 2 people to take a shower unless it’s together and very rushed but still you will have ice cold water 1/2 way through your shower. There was also a very loud party in the 3rd floor on the outside balcony that kept us up into the night around 22:00 with then singing karaoke extremely loud. Most tour start early so this made us get minimal sleep having to wake up at 6:00am. We had 1 power outlet next to the bed and the Air conditioner hardly worked. We messaged the hotel through hotels.com with our complaints before posting this review and they never responded. We even complained to hotels.com customer service and they messaged the hotel and still no response.

Not luxury as in the name, but the place is great located, off the bars and traffic. The place need some refreshments, but overall just average. Breakfast was crap. Staff though was friendly and helpful, especially the lady in the frontdesk, very cheerful. My room was just above the reception and entry to hotel, so it was some noise going around... but was not too much of disturbance.

Was a great stay. Breakfast on the street is great, rooms spacious and in a cave, very cool. The only resort that I stayed in Vietnam that had hot water. The staff very welcoming and extremely helpful. Shame about the monster resort getting built in front, looking at cranes and building work.