Name: The Boardwalk Hotel
Address: Beach Road, Summerstrand, Port Elizabeth, South Africa, Port Elizabeth, Eastern Cape, South Africa
Rating: 8.5

Guest reviews

8.5

Very good

Based on 407 verified reviews

Who stays here?

Business

14%

Couple

58%

Family

17%

Group

9%

What guests think

AI-generated summary based on recent guest reviews

At The Boardwalk Hotel, travellers praise the spacious rooms, convenient beachside setting, and on-site facilities like pools, spa, and parking, while feedback frequently notes friendly staff alongside inconsistent service, variable dining quality, and occasional maintenance or cleanliness lapses.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

yasin

Apr 2, 2026

·

Stayed 2 nights

Nice hotel with an excellent location on the beach front. Rooms were clean speacious and very comfortable. plumbing in the bathrooms is a bit dated otherwise we had a nice stay.

8

Graham

Dec 11, 2025

·

Stayed 3 nights

Our room had plenty of space, the bed was comfortable and tea and coffee was available. It had a large bathroom and the shower was excellent. Bottled fresh water was provided every day which we kept cold in the fridge. We had a nice view over the pool with the ocean in the background. However…. I did go around with a screwdriver tightening the door and drawer knobs and some hinges on the cupboard doors. A lightbulb wasn’t working and a USB socket was unusable - obviously these hadn’t been reported to maintenance.

2

Derek

Oct 8, 2025

·

Stayed 1 night

A great reception when checking in but downhill from there. Apart from reception the staff attention to residents is shocking. The room was poorly prepared, signage said do not drink the water, water is provided, we are still waiting! Dinner in the bar was a joke, staff pay no attention and when the food eventually arrives it is cold. We will not be back.

6

bharat

Aug 24, 2025

·

Stayed 2 nights

It was conveniently located to shops and restaurants. Food options in the hotel limited and served a chicken and vegetable soup to a vegetarian (requested vegetable soup).

4

Paul

Aug 18, 2025

·

Stayed 1 night

The staff was unfriendly. There are no family dining options. There are no amenities in the room. The room was very hot and we couldn't sleep.

Beach Road, Summerstrand, Port Elizabeth, South Africa

Location

With a stay at The Boardwalk Hotel in Gqeberha (Summerstrand), you'll be within a 15-minute walk of Hobie Beach and King's Beach. This beach hotel is 2.5 mi (4 km) from Port Elizabeth City Hall and 2.6 mi (4.2 km) from Market Square.

The Boardwalk Casino & Entertainment World(0.1 miles)

Hobie Beach(0.4 miles)

Humewood Beach(0.5 miles)

Bayworld(0.6 miles)

King's Beach(0.6 miles)

Lighthouses Tenpin Bowling(0.6 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free valet parking is available on-site.

Check-in is at 14:00, and check-out is at 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Yes, airport shuttle services are available for a surcharge of ZAR 100 per person (one way). Guests must contact the property with arrival details before travel.

The property features elevators, wheelchair-accessible paths of travel, and parking. Additionally, there are wheelchair-accessible facilities in public areas.

The hotel is located in Summerstrand, within a 15-minute walk of Hobie Beach and King's Beach. It is approximately 2.5 miles (4 km) from Port Elizabeth City Hall and 2.6 miles (4.2 km) from Market Square.

Yes, the hotel features both indoor and outdoor swimming pools.

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

The Boardwalk Hotel

Amenities

Property description