What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee of approximately JPY 4000 for adults and JPY 2000 for children.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Sapporo, just a 4-minute walk from Tanukikoji Shopping Street and 9 minutes by foot from Nijo Market. It is 1.2 mi (1.9 km) from Odori Park and 15.8 mi (25.5 km) from Jozankei Hot Spring.

What are the hotel's policies for guests staying with children?

Children are allowed to stay at the hotel, but specific age policies for free stays are not mentioned.

SAPPORO STREAM HOTEL - 4-Star Comfort in Sapporo

Average nightly price at SAPPORO STREAM HOTEL by month, last 12 months (USD)
Month	Average price
January	US$191
February	US$233
March	US$146
April	US$81
May	US$113
June	US$117
July	US$176
August	US$174
September	US$146
October	US$157
November	US$181
December	US$235

What guests think

At SAPPORO STREAM HOTEL, travelers praise the unbeatable central location directly connected to Susukino Station and a shopping complex, plus generally clean, modern rooms, while noting some small room sizes and occasional street noise that can affect light sleepers.

Service is widely described as friendly and helpful, though some guests experienced check-in delays, inconsistent information, or language barriers. Facilities feel modern, with spa/sauna and lounge access often limited to premium rooms, but practical downsides include elevator changes via the mall, inconvenient or costly parking, and occasional coin laundry or dryer issues. A good fit for travelers focused on exploring the city rather than lingering in-hotel amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Modern facilities include a spa/sauna and lounge, typically limited to premium rooms, plus a rooftop terrace. Recurring drawbacks are elevator changes via the mall, inconvenient or costly parking, and occasional coin laundry or dryer issues.

Related guest reviews

10

Sophia

10 Aug 2025

·

Stayed 3 nights

This was by far my favorite hotel experience I’ve had. If you get a premium room, you receive a private lounge and rooftop bar, as well as an onsen. The lounge had free wine, whiskey, snacks, you name it. And the room had complimentary face masks, brushes, skin care, etc for NO extra charge and they would replace it every time your room was cleaned. It was a bit pricey for 3 night, but based on all the free additives they give you it was absolutely worth it.

8

TAT KEUNG TERENCE

10 Jul 2025

·

Stayed 4 nights

房間內的空調並不是完全自主調教，如需更改需聯絡客房服務作調整。酒店的服務員在處理此事上態度非常友善，盡力幫我改善，我十分欣賞。酒店提供的洗衣乾衣機，乾衣功能十分不理想，衣服不能乾透。

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8

Graham

2 May 2025

·

Stayed 3 nights

Great location with supermarket and shops directly under. We had the Premium package which gives you free breakfast and drinkies in the afternoon in an exclusive lounge.

10

David

31 May 2024

·

Stayed 1 night

Excellent location. You literally get off at the Susukino subway station and take exit 5 and it will literally take you to the B1 level. Then take the elevator to 7th floor and that’s where the hotel lobby is located. You don’t need to walk on the street to get to hotel which is super convenient. This building has 18 floors. The first 6 floors are all shopping, restaurants, cinema. The 7th floor and up are all hotels. There’s no one elevator that takes you from the hotel all the way to the ground floor. You have to get off on 7th floor and take another elevator to the ground floor.

10

SATOSHI

17 Sept 2025

·

Stayed 3 nights

プレミアフロアに宿泊しました。総じて満足度は高い。朝食ビュッフェはサケイクラ丼、カニ卵丼、すき焼き丼をはじめ、地元の食材を使ったメニュー満載で最高。スパもプレミアフロア宿泊客専用のため、混雑なくゆったり過ごすことができた。ラウンジのカクテルタイムはおつまみ程度。外食は必須。また、繁華街の騒音もやや気になりました。

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8

Noriko

20 Jun 2025

·

Stayed 1 night

駐車場は一泊2,000円なので近隣の駐車場より割高。チェックイン前は追加料金かかりますが、出し入れできるしホテル下の店舗で一店舗2000円以上の買い物で1時間サービスもあり。チェックイン前に電話した時の対応も、フロントの対応も丁寧でした。駐車券をチェックアウトまでフロントに預けて出し入れ用の券を受け取るのですが、買い物した際に駐車券が無いとサービスが受けられません。買い物がある場合は、その事をフロントで伝えた方が良いです。部屋は見た目は綺麗に掃除されていましたが、床の隅にカラコンが落ちていていて、隅々まで掃除しているのかな？と不安になりました。立地はとても良く設備も満足できるホテルなので、そこだけが残念でした。

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8

YUJI

20 Sept 2025

·

Stayed 2 nights

立地が最高に素晴らしい。ですがTVがフリーズしたりコインランドリーが途中で使えなくなったりメンテナンスの部分が弱い。ただ、本当に便利な立地なのでまた泊まります。

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10

Doby

28 Aug 2025

·

Stayed 2 nights

No parking is very inconvenient. The sound insulation is poor and I can hear the noise from the street downstairs.

8

Hon Ming

13 Jan 2024

·

Stayed 1 night

The hotel offers bath and lounge for guests staying at premium room. The environment is cozy and nice. However there is no direct access from ground floor to hotel lobby which is not convenient for guests taking big luggages. The access from the mall to hotel is not easy to locate.

10

MICHIHIRO

17 Sept 2024

·

Stayed 2 nights

とにかく立地が良く食事に行くにも買い物に行くにも時間をつぶすのも文句なしでした。今回はプレミアムルームに宿泊したのでスパ、ラウンジを利用することができ大満足でした。お部屋も広くで清潔で新しいのでとても居心地が良かったです。次回も札幌はこのホテルだなと話しておりました。

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Cleanliness

Guests consistently note very clean, new interiors, with only occasional lapses such as dusty corners or minor maintenance hiccups.

Related guest reviews

10

hiroomi

22 Jul 2025

·

Stayed 1 night

立地も良く、観光、ショッピング、グルメ、全て満足出来ました、ホテルも新しく清潔感が有り良かったです。

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8

Richard

27 Sept 2025

·

Stayed 3 nights

It is very clean and nice hotel. However, the reason, I gave 3 star for cleanliness, is that there are a lot of dusty corner to corner, and especially, their drum washer/dryer need to clean up in details time to time. I feel like I can smell it after laundry is done.

10

Jiyong

14 Jan 2026

·

Stayed 2 nights

Good location. Very clean and cozy rooms. Little bit disappointing breakfast.

10

Daisuke

10 Nov 2025

·

Stayed 2 nights

清潔でした。

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10

hiroomi

20 Jul 2025

·

Stayed 1 night

立地もよく清潔感がありとても満足の出来るホテルです、機会があれば又利用したいと思います。

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10

Xin

31 Oct 2025

·

Stayed 3 nights

Clean room and new

10

Wyatt

2 Jan 2025

·

Stayed 1 night

Very clean with many amenities.

10

Tracey

6 Feb 2026

·

Stayed 5 nights

Clean room, great location.

8

Yufuki

15 Sept 2025

·

Stayed 3 nights

とっても綺麗でした

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8

Kym

29 Oct 2025

·

Stayed 4 nights

Clean room / amenities / convenience

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Rooms

Rooms are modern and comfortable with well-liked city views; corner and premium categories feel spacious, while many standard rooms are small with tight luggage space. Street noise can reach some rooms.

Related guest reviews

8

Peter

20 Jan 2026

·

Stayed 3 nights

Conveniently located in the city centre with plenty of dining and shopping options. Small room but clean for a comfortable stay.

8

George

14 Jul 2024

·

Stayed 3 nights

Great location, except for the noise from the street that reaches even the top floors. Breakfast was fine and the Priority Lounge was nothing to be excited about - very limited selection of snacks. But nice new hotel and great location.

10

YUMI

13 Sept 2025

·

Stayed 1 night

Expediaの写真では、とても狭そうだったのですが、コンパクトツインということで仕方ないとあきらめていましたが、実際は十分な広さで快適でした。

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10

Athena Chor-man

4 Aug 2024

·

Stayed 3 nights

Our room is on 17/F which is roomy, bright and clean. It has big windows which can see the night view of Sapporo. We will definitely stay at this hotel when we visit Sapporo again next time.

8

Geoy

10 Sept 2025

·

Stayed 5 nights

以台幣八千多的價格，space 有點小。

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10

chaeyoo

29 Dec 2024

·

Stayed 1 night

스즈키노 사거리에 있어서 위치는 최고입니다! 몰 안에 있는 구조고 고층이라 그런지, 번화가 있음에도 불구하고 시끄럽지 않았어요. 방은.. 일본의 여느 허텔처럼 작은데 그나마 도쿕ㅍ다는 조금 큰 수준입니다. 28인치 캐리어 두개 펼치면 발 딛을 틈은 없어요!

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10

Tommy

8 Jun 2025

·

Stayed 3 nights

The best location in Sapporo for travelers. Subway station under the hotel basement. The only drawback is the noise from the busiest intersection in Sapporo every day and night . But I will still book this hotel if I visit Sapporo again. The hotel is very new , good design and I have a corner room which is big in Japanese standard. The breakfast is very good with ice cream. The spa is not Onsen , more like hot water. The roof top terrace is strange , only for viewing, no drinks allow and no smoking . Waste the roof top terrace .

10

Alisa

16 Sept 2025

·

Stayed 7 nights

Rooms were very spacious!

10

???

19 Jun 2025

·

Stayed 1 night

部屋も綺麗で使いやすく、窓からは観覧車やテレビ塔が見えて景色も良くまた利用したいと思いました。宿泊客みんなが上のラウンジを利用出来ると嬉しいです。

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10

Futoshi

11 Sept 2025

·

Stayed 1 night

羊蹄山ビューの部屋からの眺めが素晴らしい

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Service

Service is generally friendly and helpful, though some guests report check-in delays, inconsistent information, language barriers, or missed requests such as taxi assistance.

Related guest reviews

10

Mei Yi

3 Oct 2024

·

Stayed 1 night

All staff are friendly and helpful. They all speak English pretty well.

6

Yenchun

30 Jan 2024

·

Stayed 5 nights

We stayed here for 5 nights and booked 2 rooms as a family trip. The location of the hotel was good, but the staff wasn’t helpful no service at all,English was surprisingly bad….

6

YONGJAE

18 Sept 2024

·

Stayed 1 night

위치는 좋음. 삿포로역에서 두정류장, 스스키노역에서 연결됨. 새 호텔 깨끗함. 로텔 욕장 보고 예약했는데 프리미엄 층 예약하지 않으면 유료로도 쓸 수 없음. 대부분 호텔에서는 투숙객 유료로 사용할 수 있는데 이런 경우는 처음이라 당황됨. 첫날 직원은 쓸 수 있다고 했는데 말이 좀 달랐음.

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10

ERIC CHAN FATT

27 Nov 2025

·

Stayed 8 nights

We had a wonderful stay! The front desk team was exceptionally friendly and efficient - always greeting guests with a warm smile and ready to assist with any requests. Overall, the hospitality made our stay truly enjoyable.

10

Chi Sang

19 May 2025

·

Stayed 3 nights

One point I just want to mention is that hotel not providing call taxi services to the guest, i think the hotel should improve this area.

10

Masayuki

27 Jul 2025

·

Stayed 1 night

今回で4回目の宿泊になります。いつもながら、スタッフの対応がとても良かったです。またアクセスも良く、地下鉄降りたらそのままアクセス出来るのが良かったです

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10

Bronwyn

28 Oct 2025

·

Stayed 1 night

Staff was extremely helpful

10

Marian

26 Feb 2024

·

Stayed 2 nights

New hotel & very clean - staffs were very helpful! Katken at the front desk went out of his way to help us with our next reservation

4

MASAMITSU

17 May 2024

·

Stayed 1 night

チェックインの時に予約の確認にフロントが手間取り時間がかかりました。

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2

KA IN

21 Jun 2025

·

Stayed 1 night

家人朋友來北海道旅行七天，在這酒店住了四晚，三間房間。由第一天進入酒店，前台職員已一直出錯，查不到房間，房間數量不對，房間包含早餐但去到早餐餐廳說沒有，經過一輪了解，原來電腦出錯，和職員手上的資料不一致，前台職員態度不友善，說話語氣差，擺着一副臭臉，HK$1400～1600一晚，還要受氣，真的不會再入住這酒店，這個價錢有很多選擇。可能因為有很多旅行團的原因，不愁生意，像我們這些小的客戶不用放在眼裏。對於我一年會去日本7、8次的遊客，這間酒店已列入黑名單。如果要評分，我會給他「負分」。整個體驗只能用這形容詞：糟糕。

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Location

Central Susukino location with direct access to the subway and shops makes getting around and finding food very easy. A recurring complaint is street noise at night.

Related guest reviews

10

Ay ni

12 Jan 2026

·

Stayed 4 nights

Convenient location and walkable from Sapporo JR Station.

10

SASAKI

28 Nov 2025

·

Stayed 3 nights

駅直結、ホテル下にはたくさんのショップもあり、本当に便利でした。次回も利用したいです。

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10

Elam

17 Sept 2025

·

Stayed 3 nights

Location is great (closer to subway), restaurants and shopping area are close to the hotel. Highly recommended.

10

PEISHAN

29 Aug 2025

·

Stayed 1 night

地鐵站4號出口出來就是飯店，攜帶大型行李也不用擔心，因為4號出口就有電梯，超級方便，附近很多吃的，逛的，藥妝店等都是走路就能抵達，距離札幌站僅2站就到，住過這麼多飯店，這裡是no.1方便！三人房空間相當大，洗澡跟馬桶是分開的2個單獨空間，互不影響，這點相當棒，整體乾淨整潔，飯店公共設施提供洗脫烘洗衣機。

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10

jerry

22 May 2025

·

Stayed 2 nights

Hotel is located on the 7th floor with shopping malls under neath. Myriad of dining options. Public transportation is 2-5 mins away. We had a great high floor view from a corner king bed room. Closed to

10

Tommy

8 Jun 2025

·

Stayed 3 nights

The best location in Sapporo for travelers. Subway station under the hotel basement. The only drawback is the noise from the busiest intersection in Sapporo every day and night . But I will still book this hotel if I visit Sapporo again. The hotel is very new , good design and I have a corner room which is big in Japanese standard. The breakfast is very good with ice cream. The spa is not Onsen , more like hot water. The roof top terrace is strange , only for viewing, no drinks allow and no smoking . Waste the roof top terrace .

10

Wan San

28 Jun 2025

·

Stayed 4 nights

Hotel location was excellent, right at the Exit door from train station. Susukino area have plenty of good foods. Room is clean and facilities is great. The only area for improvement is breakfast. Food selection is the same everyday, one young staff cooking at Chef Kitchen area is not friendly, very strict and he make his own rules, wagyu beef rice bowl should serve with 3 beef slice but this Young chef only serve 1 slice. Please change the food selection everyday, completely plain if foods is the same everyday

10

Doby

28 Aug 2025

·

Stayed 2 nights

No parking is very inconvenient. The sound insulation is poor and I can hear the noise from the street downstairs.

10

Deborah

8 Feb 2025

·

Stayed 1 night

New property so very updated. Lots of dining and shopping in the building and close by. Convenient location to Odori snow festival. Airport limousine bus stop right across the street.

8

Sunyoung

13 Feb 2025

·

Stayed 2 nights

Probably the BEST location in the entire Sapporo! Conveniently located at the Cocono mall in the middle of Susukino where is known for the iconic Nikka Signboard, all the famous restaurants, touristy spots. And the hotel is connected to the train station directly. The room is pretty small and has a very low ceiling but otherwise a great spot for a location and the convenience.

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Dining

Abundant dining choices in the building and nearby. Breakfast feedback is mixed—some praise local items and variety, while others find it repetitive or underwhelming, with occasional service inconsistencies.

Related guest reviews

10

Mei Yi

8 Oct 2024

·

Stayed 4 nights

Sapporo Stream is a boutique-like hotel. Our premium double room is spacious and clean. Access to spa and lounge with free flow drink is a plus. Buffet breakfast is also nice (seafood bowl!) but there are too many choices outside to compete with. Also, when large group of China tourists were there, restaurant and staff were overwhelmed and they worked hard to keep up. Lastly, location is greatly located above Susukino subway station, 4 mins away from airport limo bus and close to major attractions. Remember to open a Comfort Members account to save points for next visit.

10

Taichi

3 Sept 2025

·

Stayed 3 nights

ブッフェのメニュー（おかず）が少なかった

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10

SATOSHI

17 Sept 2025

·

Stayed 3 nights

プレミアフロアに宿泊しました。総じて満足度は高い。朝食ビュッフェはサケイクラ丼、カニ卵丼、すき焼き丼をはじめ、地元の食材を使ったメニュー満載で最高。スパもプレミアフロア宿泊客専用のため、混雑なくゆったり過ごすことができた。ラウンジのカクテルタイムはおつまみ程度。外食は必須。また、繁華街の騒音もやや気になりました。

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10

Jiyong

14 Jan 2026

·

Stayed 2 nights

Good location. Very clean and cozy rooms. Little bit disappointing breakfast.

4

Chris

3 Sept 2025

·

Stayed 3 nights

The hotel is located at a very convenient Susukino area right above the train station where you can find the supermarket, Starbucks, convenience store, and other shops and restaurants. That is probably the only highlight of this hotel, unfortunately, as described by some reviewers. The room amenities are at its minimal. They provide toothbrushes, hand soap, shampoo, conditioner and body wash. They also provide tea kettle, and two mugs. That's all. If you need plates and others, you must ask for them from downstairs. As for housekeeping, I stayed 3 nights and requested daily housekeeping everyday by placing the magnet outside the door. I stayed at the Corner Deluxe Twin room which gives you the access to the spa but spa looked like most bathhouses you can find in Asia. They did have Dyson hairdryer at the spa and provided a freezer with ice cream. The breakfast buffet was a joke. Looked elaborate but not much going on there. I understand this is only a 4 star hotel but it didn't feel like it. I would go here only for its convenient location.

10

Wan San

28 Jun 2025

·

Stayed 4 nights

Hotel location was excellent, right at the Exit door from train station. Susukino area have plenty of good foods. Room is clean and facilities is great. The only area for improvement is breakfast. Food selection is the same everyday, one young staff cooking at Chef Kitchen area is not friendly, very strict and he make his own rules, wagyu beef rice bowl should serve with 3 beef slice but this Young chef only serve 1 slice. Please change the food selection everyday, completely plain if foods is the same everyday

10

Deborah

14 Feb 2025

·

Stayed 4 nights

New hotel. Good size rooms with all the basic amenities (toothbrushes, hairbrush, razor, etc.) No shower cap though. Hotel is connected to a theater and a shopping complex with Daiso and lots of places to eat. Subway entrance is right in front of hotel with lots of underground shopping. Airport limo bus stop is across the hotel.

6

KA MAN

12 Jan 2025

·

Stayed 1 night

地理位置非常方便就係地鐵站商場上面連接地下街外面大風雪都冇問題位於薄野區非常熱鬧酒店梳洗用品一般西式早餐尚可

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10

TOSHIHIKO

21 Sept 2025

·

Stayed 1 night

朝食がいい

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10

JAEHONG

12 Oct 2025

·

Stayed 2 nights

라운지 식사는 여유있고 쾌적하고 퀄리티높은 식사였고 7층부페는 다양한 음식들이 정갈하게 배치되어 식사하는 재미가 있었다. 7층에서 객실로 엘리베이터를 갈아타야하지만 전혀 불편하지 않다. 스스키노 최고의 위치에 있어서 외식,쇼핑에는 최고였다. 꼭 다시 방문할 가치있는 호텔이다

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $226	6 $155	7 $159
8 $82	9	10 $80	11 $96	12 $115	13 $127	14 $211
15 $126	16 $119	17 $121	18 $115	19 $115	20 $124	21 $185
22 $164	23 $119	24 $97	25 $130	26 $120	27 $170	28 $193
29 $121	30 $121

Su	Mo	Tu	We	Th	Fr	Sa
		1 $130	2 $157	3 $170	4 $187	5 $211
6 $158	7 $170	8 $170	9 $270	10 $170	11 $187	12 $228
13 $203	14 $246	15 $132	16 $188	17 $170	18 $187	19 $316
20 $199	21 $187	22 $187	23 $258	24 $388	25 $527	26 $255
27 $255	28 $258	29 $258	30 $258	31 $258

SAPPORO STREAM HOTEL

Prices for SAPPORO STREAM HOTEL

Monthly average prices

About this property

Location

Room options

Premium_deluxe Double

Superior_twin (Spa Access Not Included)

Premium_twin

Superior_+_Double (Spa Access Not Included)

Delux_corner Twin

J_suite

Q_suite

Premium_comfort Twin

Superior_double (Spa Access Not Included)

Delux_family Twin

K_suite

Premium_deluxe Twin

Superior_+_Twin (Spa Access Not Included)

Delux_corner Double

Guest reviews of SAPPORO STREAM HOTEL

What guests think

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FAQs about SAPPORO STREAM HOTEL

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