Riad Turquoise

Very different from all the places ive stayed at. There is a musty smell where we had our massage and at around the dining area. It is kind of difficult to find the place.

It was dirty i the common surroundings, the outdoor pool was not in use and they didn't offered breakfast earlier than 8,30.

We were very well taken care off by Souafian who ensured we had a comfortable stay at the Riad. He coordinated a day trip for us, arranged drop off to the airport and provided us helpful tips during our stay. We appreciate his warm hospitality. The room and facilities were extremely clean. The one suggestion we have is to improve the lighting in the room. Room was not bright and it felt dark throughout the day. Otherwise, a very comfortable stay.

If I could give this property a less than zero rating and the staff and service a less than zero rating, that is exactly what I would give it. I travel extensively and this was one if not the worst experience I’ve ever had at a hotel. The male manager at one point actually locked the door from the inside to prevent us from leaving. I stayed on my own with no issues other than the property is ill maintained and not at all like the pictures which are a misrepresentation of the actual disarray of the property. The tub that is featured in pictures had green algae? Fungus? Growing inside. Absolutely disgusting. The seat next to it had bird poop dried on it so clearly not useable. When my female friends arrived the male manager became hostile, angry and threatening us with calling the police for having too many people in the room. However, the website clearly states that you can have up to four people in the room.. we left two days before our booking was to expire and one of our friends actually left Morocco early just due to the stress this entire situation caused us! We were ready to lose money as opposed to stay any days longer. WARNING - DO NOT STAY AT THIS PROPERTY- one of the WORST places I’ve ever stayed at! I will also add that the female stuff that’s responsible for setting out breakfast started to yell at my friends because they asked if they could have fruit with the breakfast meal absolutely unnecessary. Staff there are clearly agitated not really sure why

Very nice looking building “historically” but in need of maintenance. No water pressure in shower. Uncomfortable beds. Broken light switches.

Camera molto grande, letto comodo, pulizia eccellente. Il riad è molto carino ma non abbiamo potuto sfruttare la piscina e l'idromassaggio che sicuramente sono un plus in estate. Colazione abbondante e personale molto gentile.

Et fantastisk sted at bo. Alle de gode anmeldelser passer! Meget rent og meget flot hotel. Forholdene er gode, de er hjælpsomme og morgenmaden er god. Især vil jeg fremhæve Samed som er der om aftenen. Utrolig hjælpsom. Han kørte mig ud og handle sko fordi vi manglede bagage og skulle på vandretur. Senere guidede han os rundt. Det her sted går “above and beyond”. Lokationen er iøvrigt helt perfekt i forholde til at udforske Medinaen og man er også hurtigt i indkøbscentre, lufthavne, badeland med mere. Kan iøvrigt også anbefale Full_moroccan_trips til ture.

Très bon accueil malgré un gros problème de surbooking ! Chambre et suite charmante, propre. Personnel adorable. je recommande.

It was dirty i the common surroundings, the outdoor pool was not in use and they didn't offered breakfast earlier than 8,30.

This is a wonderful place. Our host was the most friendly and kind person you could imagine. The rooms were so spacious and clean and the breakfast was delicious. We highly recommend this place.

We were very well taken care off by Souafian who ensured we had a comfortable stay at the Riad. He coordinated a day trip for us, arranged drop off to the airport and provided us helpful tips during our stay. We appreciate his warm hospitality. The room and facilities were extremely clean. The one suggestion we have is to improve the lighting in the room. Room was not bright and it felt dark throughout the day. Otherwise, a very comfortable stay.

Check-in was a bit slow and the rooms are smaller than they appear (no separate bath/toilet in our room). Nonetheless, the rooms were clean. The hotel is located in an alley/street that cars can't access so you have to walk about a block plus with your bags; however it is near a large square and a number of restaurants.

If I could give this property a less than zero rating and the staff and service a less than zero rating, that is exactly what I would give it. I travel extensively and this was one if not the worst experience I’ve ever had at a hotel. The male manager at one point actually locked the door from the inside to prevent us from leaving. I stayed on my own with no issues other than the property is ill maintained and not at all like the pictures which are a misrepresentation of the actual disarray of the property. The tub that is featured in pictures had green algae? Fungus? Growing inside. Absolutely disgusting. The seat next to it had bird poop dried on it so clearly not useable. When my female friends arrived the male manager became hostile, angry and threatening us with calling the police for having too many people in the room. However, the website clearly states that you can have up to four people in the room.. we left two days before our booking was to expire and one of our friends actually left Morocco early just due to the stress this entire situation caused us! We were ready to lose money as opposed to stay any days longer. WARNING - DO NOT STAY AT THIS PROPERTY- one of the WORST places I’ve ever stayed at! I will also add that the female stuff that’s responsible for setting out breakfast started to yell at my friends because they asked if they could have fruit with the breakfast meal absolutely unnecessary. Staff there are clearly agitated not really sure why

Camera molto grande, letto comodo, pulizia eccellente. Il riad è molto carino ma non abbiamo potuto sfruttare la piscina e l'idromassaggio che sicuramente sono un plus in estate. Colazione abbondante e personale molto gentile.

Et fantastisk sted at bo. Alle de gode anmeldelser passer! Meget rent og meget flot hotel. Forholdene er gode, de er hjælpsomme og morgenmaden er god. Især vil jeg fremhæve Samed som er der om aftenen. Utrolig hjælpsom. Han kørte mig ud og handle sko fordi vi manglede bagage og skulle på vandretur. Senere guidede han os rundt. Det her sted går “above and beyond”. Lokationen er iøvrigt helt perfekt i forholde til at udforske Medinaen og man er også hurtigt i indkøbscentre, lufthavne, badeland med mere. Kan iøvrigt også anbefale Full_moroccan_trips til ture.

Staff: very nice Location: very nice Room: dark, cold in the winter, not clean, shower head terrible.

Belle chambre, propre. Hôtel très bien situé tout en étant au calme.

It's beautiful. Everything inside was iconic and stylish. The host was welcoming and nice. Great experience!

Magnifique endroit, nous avons été bien reçu et l'air climatisé fonctionnait bien!

This is a wonderful place. Our host was the most friendly and kind person you could imagine. The rooms were so spacious and clean and the breakfast was delicious. We highly recommend this place.

We were very well taken care off by Souafian who ensured we had a comfortable stay at the Riad. He coordinated a day trip for us, arranged drop off to the airport and provided us helpful tips during our stay. We appreciate his warm hospitality. The room and facilities were extremely clean. The one suggestion we have is to improve the lighting in the room. Room was not bright and it felt dark throughout the day. Otherwise, a very comfortable stay.

Check-in was a bit slow and the rooms are smaller than they appear (no separate bath/toilet in our room). Nonetheless, the rooms were clean. The hotel is located in an alley/street that cars can't access so you have to walk about a block plus with your bags; however it is near a large square and a number of restaurants.

The hotel was very quiet and the room was pretty. The hotel staff was very nice and the breakfast was lovely. There was only one thing I didn’t like about was that the hotel page says it has a restaurant, but it didn’t have a restaurant onsite.

Very nice looking building “historically” but in need of maintenance. No water pressure in shower. Uncomfortable beds. Broken light switches.

Camera molto grande, letto comodo, pulizia eccellente. Il riad è molto carino ma non abbiamo potuto sfruttare la piscina e l'idromassaggio che sicuramente sono un plus in estate. Colazione abbondante e personale molto gentile.

Staff: very nice Location: very nice Room: dark, cold in the winter, not clean, shower head terrible.

Belle chambre, propre. Hôtel très bien situé tout en étant au calme.

They are charging tourists tax in (cash) dirham… when its included in expedia charges.

Horrifying. I booked 2 rooms. Each had beds to sleep 4. The guy who checked us in was yelling at us as we showed up with 4 people in one room and 3 in another. My original booking said 2 for one room and he would not budge. He seemed to be stuck on the head count. He charged us for 2 more people after much negotiating (I was called a bad woman at one point) even though the small print said 4 per room. At one point he locked us in the Riad and kept us hostage and would not let us leave until we paid for the other 2 people. He kept saying "not my problem, not my problem". As a group of women we felt very unsafe. At breakfast, we were given white bread and jam. That's it. When we asked if there was anything else for breakfast, the lady lost her temper and started yelling at us. We are not sure what the issue was here. We were nothing less than polite Canadians. Since this stop we continued our journey to other riads in Morocco and the hospitality was nothing less than amazing.

We were very well taken care off by Souafian who ensured we had a comfortable stay at the Riad. He coordinated a day trip for us, arranged drop off to the airport and provided us helpful tips during our stay. We appreciate his warm hospitality. The room and facilities were extremely clean. The one suggestion we have is to improve the lighting in the room. Room was not bright and it felt dark throughout the day. Otherwise, a very comfortable stay.

Beautiful Riad tucked away near the busy medina. Great location. Staff friendly and fresh cooked breakfast in the mornings. Will definitely go back.

There wasnt 24 hour concierge. I arrived to a rude person who i apparently woke up. He didn't want to let me in . When he did my luggage wasn't safely stored. The advertised breakfast wasnt offered 730-1030am. I had tried to contact the hotel about a traveler joining me on july 29 and got no response and when she joined me the manager freaked out and cursed at us, it was threatening and weird. He would not calm down even when we offered to pay the fee for another person. He even said he would call the police and tried to bar us physically from our room and belongings . I over heard other guests saying theit toilet was not working. No one was helpful or concerned about guests.

Check-in was a bit slow and the rooms are smaller than they appear (no separate bath/toilet in our room). Nonetheless, the rooms were clean. The hotel is located in an alley/street that cars can't access so you have to walk about a block plus with your bags; however it is near a large square and a number of restaurants.

If I could give this property a less than zero rating and the staff and service a less than zero rating, that is exactly what I would give it. I travel extensively and this was one if not the worst experience I’ve ever had at a hotel. The male manager at one point actually locked the door from the inside to prevent us from leaving. I stayed on my own with no issues other than the property is ill maintained and not at all like the pictures which are a misrepresentation of the actual disarray of the property. The tub that is featured in pictures had green algae? Fungus? Growing inside. Absolutely disgusting. The seat next to it had bird poop dried on it so clearly not useable. When my female friends arrived the male manager became hostile, angry and threatening us with calling the police for having too many people in the room. However, the website clearly states that you can have up to four people in the room.. we left two days before our booking was to expire and one of our friends actually left Morocco early just due to the stress this entire situation caused us! We were ready to lose money as opposed to stay any days longer. WARNING - DO NOT STAY AT THIS PROPERTY- one of the WORST places I’ve ever stayed at! I will also add that the female stuff that’s responsible for setting out breakfast started to yell at my friends because they asked if they could have fruit with the breakfast meal absolutely unnecessary. Staff there are clearly agitated not really sure why

Checkin a partir das 13, cheguei as 13:15 e quarto do foi liberado as 14:30. Falta de respeito com o hospede

Great little hotel , treat you like family as they say the hotel is your home. Breakfast was good , very friendly and welcoming. Overall would highly recommend and will be back to stay here again.

Et fantastisk sted at bo. Alle de gode anmeldelser passer! Meget rent og meget flot hotel. Forholdene er gode, de er hjælpsomme og morgenmaden er god. Især vil jeg fremhæve Samed som er der om aftenen. Utrolig hjælpsom. Han kørte mig ud og handle sko fordi vi manglede bagage og skulle på vandretur. Senere guidede han os rundt. Det her sted går “above and beyond”. Lokationen er iøvrigt helt perfekt i forholde til at udforske Medinaen og man er også hurtigt i indkøbscentre, lufthavne, badeland med mere. Kan iøvrigt også anbefale Full_moroccan_trips til ture.

Nice place in a convenient location, helpful friendly staff

Very different from all the places ive stayed at. There is a musty smell where we had our massage and at around the dining area. It is kind of difficult to find the place.

Place was clean and very convenient.

Riad molto curato , comodo per raggiungere il centro ma allo stesso tempo fuori dalla grande confusione Camera accogliente e ottima la pulizia. Personale molto gentile e disponibile a soddisfare qualsiasi nostra esigenza. Ci ha consigliato dove andare a mangiare, cosa vale la pena vedere e cosa evitare. Proprio una bella esperienza.

Beautiful Riad tucked away near the busy medina. Great location. Staff friendly and fresh cooked breakfast in the mornings. Will definitely go back.

Check-in was a bit slow and the rooms are smaller than they appear (no separate bath/toilet in our room). Nonetheless, the rooms were clean. The hotel is located in an alley/street that cars can't access so you have to walk about a block plus with your bags; however it is near a large square and a number of restaurants.

El hotel muy tranquilo y con muy buena ubicación, el personal muy amable.

Et fantastisk sted at bo. Alle de gode anmeldelser passer! Meget rent og meget flot hotel. Forholdene er gode, de er hjælpsomme og morgenmaden er god. Især vil jeg fremhæve Samed som er der om aftenen. Utrolig hjælpsom. Han kørte mig ud og handle sko fordi vi manglede bagage og skulle på vandretur. Senere guidede han os rundt. Det her sted går “above and beyond”. Lokationen er iøvrigt helt perfekt i forholde til at udforske Medinaen og man er også hurtigt i indkøbscentre, lufthavne, badeland med mere. Kan iøvrigt også anbefale Full_moroccan_trips til ture.

Belle chambre, propre. Hôtel très bien situé tout en étant au calme.

Notre séjour au Riad turquoise a été tout simplement formidable. Dés l’accueil à notre arrivée les clés nous ont été remises.La chambre est très bien entretenue et bien décorée et aménagée. La literie est de bonne qualité, le petit déjeuner très bon et les parures communes très propres! Merci à l’ensemble du personnel dont Sofiane et les dames qui s’occupent du ménage et du petit déjeuner. Bravo à vous et au plaisir de revenir très vite.

It was dirty i the common surroundings, the outdoor pool was not in use and they didn't offered breakfast earlier than 8,30.

This is a wonderful place. Our host was the most friendly and kind person you could imagine. The rooms were so spacious and clean and the breakfast was delicious. We highly recommend this place.

Horrifying. I booked 2 rooms. Each had beds to sleep 4. The guy who checked us in was yelling at us as we showed up with 4 people in one room and 3 in another. My original booking said 2 for one room and he would not budge. He seemed to be stuck on the head count. He charged us for 2 more people after much negotiating (I was called a bad woman at one point) even though the small print said 4 per room. At one point he locked us in the Riad and kept us hostage and would not let us leave until we paid for the other 2 people. He kept saying "not my problem, not my problem". As a group of women we felt very unsafe. At breakfast, we were given white bread and jam. That's it. When we asked if there was anything else for breakfast, the lady lost her temper and started yelling at us. We are not sure what the issue was here. We were nothing less than polite Canadians. Since this stop we continued our journey to other riads in Morocco and the hospitality was nothing less than amazing.

Beautiful Riad tucked away near the busy medina. Great location. Staff friendly and fresh cooked breakfast in the mornings. Will definitely go back.

There wasnt 24 hour concierge. I arrived to a rude person who i apparently woke up. He didn't want to let me in . When he did my luggage wasn't safely stored. The advertised breakfast wasnt offered 730-1030am. I had tried to contact the hotel about a traveler joining me on july 29 and got no response and when she joined me the manager freaked out and cursed at us, it was threatening and weird. He would not calm down even when we offered to pay the fee for another person. He even said he would call the police and tried to bar us physically from our room and belongings . I over heard other guests saying theit toilet was not working. No one was helpful or concerned about guests.

The hotel was very quiet and the room was pretty. The hotel staff was very nice and the breakfast was lovely. There was only one thing I didn’t like about was that the hotel page says it has a restaurant, but it didn’t have a restaurant onsite.

Great little hotel , treat you like family as they say the hotel is your home. Breakfast was good , very friendly and welcoming. Overall would highly recommend and will be back to stay here again.

Camera molto grande, letto comodo, pulizia eccellente. Il riad è molto carino ma non abbiamo potuto sfruttare la piscina e l'idromassaggio che sicuramente sono un plus in estate. Colazione abbondante e personale molto gentile.

Et fantastisk sted at bo. Alle de gode anmeldelser passer! Meget rent og meget flot hotel. Forholdene er gode, de er hjælpsomme og morgenmaden er god. Især vil jeg fremhæve Samed som er der om aftenen. Utrolig hjælpsom. Han kørte mig ud og handle sko fordi vi manglede bagage og skulle på vandretur. Senere guidede han os rundt. Det her sted går “above and beyond”. Lokationen er iøvrigt helt perfekt i forholde til at udforske Medinaen og man er også hurtigt i indkøbscentre, lufthavne, badeland med mere. Kan iøvrigt også anbefale Full_moroccan_trips til ture.