Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive
542 $US
/nuit
Moyenne pour octobre
Prix pour Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive
Sélectionnez les dates pour voir les prix et les disponibilités
542 $US
/nuit
Moyenne pour octobre
Prix moyens mensuels
À Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive, les prix par nuit s'élèvent en moyenne à 500 $US pendant le mois le moins cher (septembre) et à 881 $US pendant le mois le plus cher (février), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 862 $US |
| février | 881 $US |
| mars | 824 $US |
| avril | 703 $US |
| mai | 643 $US |
| juin | 564 $US |
| juillet | 526 $US |
| août | 503 $US |
| septembre | 500 $US |
| octobre | 542 $US |
| novembre | 581 $US |
| décembre | 654 $US |
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oct. · 542 $US
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Le plus cher : février (env. 881 $US)
Le moins cher : septembre (env. 500 $US)
À propos de cet établissement
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. 5 piscines extérieures vous attendent pour un petit plongeon avant de rejoi...
Équipements
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. 5 piscines extérieures vous attendent pour un petit plongeon avant de rejoindre la plage privée pour de purs moments de détente. Parmi les équipements et services offerts par ce complexe touristique de style colonial, vous trouverez aussi l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une boutique de souvenirs/un kiosque à journaux.
Services de l'établissement
Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, une réception ouverte 24 h/24 et un personnel polyglotte. Si vous devez organiser une réunion à Punta Cana, faites confiance à ce complexe touristique qui dispose d'espaces événements mesurant 914 mètres carrés et comprenant un centre de conférence et 5 des salles de réunion. Un parking gratuit est disponible dans l'enceinte de l'hébergement.
Repas
Vous découvrirez de nombreuses spécialités Cuisine à base de fruits de mer proposée par Blue Marlin, l'un des 5 restaurants de ce complexe touristique ou profitez du service d'étage 24 h/24, idéal pour une soirée cocooning en amoureux ou en solo. Si vous avez un petit creux pendant la journée, vous trouverez aussi un café sur place. Étant donné que l'hébergement propose un bar à la plage et un bar en bord de piscine, vous pouvez vous détendre devant un verre autant de fois que vous le souhaitez. N'hésitez pas non plus à aller vous rafraîchir dans un de ses 5 bars/lounges.
Chambres
Avec une décoration personnalisée, les 324 chambres de l'hébergement vous invitent à la détente et comprennent des articles gratuits dans le mini-bar et une télévision à écran plat. Votre lit avec surmatelas est préparé avec une couette en duvet d'oie et de la literie de qualité supérieure. Les chambres sont dotées d'un balcon ou patio aménagé. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Une salle de bain privée avec une baignoire et une douche séparées est à votre disposition. Vous y trouvez également une baignoire à jets et un sèche-cheveux.
Emplacement
Punta Cana et ses environs ne manquent pas de choses à découvrir : Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive vous fait profiter d'un séjour près d'un golf et se trouve à moins de 15 minutes en voiture de Plage de Punta Cana et Plage de Juanillo. Ce complexe touristique tout inclus se trouve à 21,3 km de Centre-ville de Punta Cana et à 25,6 km de Plage Cabeza de Toro.
À proximité
Plage de Juanillo(0.3 miles)
Parc Aquatique El Dorado(2.7 miles)
Punta Espada Golf Course(2.9 miles)
Club de plage Caleton Beach Club(3.8 miles)
Playa Juanillo(4.3 miles)
Reserva y Parque Ecológico Ojos Indígenas(4.4 miles)
Cenote Azul(4.5 miles)
Plage de Punta Cana(4.5 miles)
Los Establos Cap Cana(4.7 miles)
Parc à thème Scape Park(4.7 miles)
La Cana Golf Course(6.5 miles)
Spa du Complexe Puntacana(6.5 miles)
BlueMall Punta Cana(6.9 miles)
Golf de Corales(10.2 miles)
Parc d'Aventure Bavaro(10.9 miles)
L'aéroport principal le plus proche est : Aéroport international de Punta Cana (PUJ)(8.5 miles)
Parking
Restaurant
Piscine
Service en chambre
Organisation d'excursions
Nettoyage à sec
Emplacement
Playa Juanillo, Punta Cana, République dominicaine
Plage de Juanillo (0.3 miles)
Parc Aquatique El Dorado (2.7 miles)
Punta Espada Golf Course (2.9 miles)
Club de plage Caleton Beach Club (3.8 miles)
Playa Juanillo (4.3 miles)
Reserva y Parque Ecológico Ojos Indígenas (4.4 miles)
Options de chambre
8
Villa, 1 très grand lit, balcon, en front de mer
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
1141 ft²
BalconBalcon ou patioClimatisationWi-Fi (gratuit)Salon séparé
15
Villa, 1 très grand lit, balcon (Oceanside)
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
3068 ft²
BalconBalcon ou patioClimatisationWi-Fi (gratuit)Salon séparéPiscine profonde
7
Suite Junior, 1 très grand lit, balcon (Premium Luxury)
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
657 ft²
BalconBalcon ou patioClimatisationWi-Fi (gratuit)Salon séparé
10
Suite Junior, 1 très grand lit, balcon, vue jardin (Castle)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
646 ft²
BalconBalcon ou patioClimatisationWi-Fi (gratuit)Salon séparé
10
Chambre Junior, 2 grands lits, balcon, vue jardin
Détails de la chambre
2 Grands Lits Doubles
Couchages 3
657 ft²
BalconBalcon ou patioClimatisationWi-Fi (gratuit)Salon séparé
11
Suite Junior, 1 très grand lit, balcon, en front de plage
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
753 ft²
BalconBalcon ou patioClimatisationWi-Fi (gratuit)Salon séparé
13
Suite Lune de Miel, 1 très grand lit, piscine privée, vue océan (Castle)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
1087 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Salon séparéPiscine privée
10
Suite Junior, 1 très grand lit, balcon, vue piscine (Castle, Swim Out)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
646 ft²
BalconBalcon ou patioClimatisationWi-Fi (gratuit)Salon séparé
5
Suite Junior, balcon, vue océan (1 King or 2 Queen)
Détails de la chambre
1 Très Grand Lit Double
2 Grands Lits Doubles
Couchages 3
646 ft²
BalconBalcon ou patioClimatisationWi-Fi (gratuit)Salon séparé
8
Villa, 1 très grand lit, balcon, vue jardin (Monarch)
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
1141 ft²
BalconBalcon ou patioClimatisationWi-Fi (gratuit)Salon séparé
9
Suite Junior, 1 très grand lit, balcon, vue océan (Premium)
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
753 ft²
BalconBalcon ou patioClimatisationWi-Fi (gratuit)Salon séparéPiscine profonde
7
Suite Junior, 1 très grand lit, balcon, vue océan (Castle)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
840 ft²
BalconBalcon ou patioClimatisationWi-Fi (gratuit)Salon séparé
5
Suite, 1 très grand lit, balcon (Castle, Oceanside)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
1011 ft²
BalconBalcon ou patioClimatisationWi-Fi (gratuit)Salon séparé
Avis des voyageurs sur Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive
8.9
Fabuleux
Basé sur 1 001 avis vérifiés
Qui séjourne ici ?
Affaires
2%
Couples
72%
Familles
19%
Groupes
5%
Solo
0%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Sanctuary Cap Cana, a Luxury Collection Resort, République dominicaine, propose un séjour tout compris réservé aux adultes, relaxant, avec un personnel remarquable et des jardins bien entretenus, plusieurs piscines, ainsi qu'un spa et une salle de sport très appréciés, bien que la plage soit souvent limitée ou fermée en raison des algues.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Sanctuary Cap Cana, a Luxury Collection Resort, République dominicaine, propose un séjour tout compris réservé aux adultes, relaxant, avec un personnel remarquable et des jardins bien entretenus, plusieurs piscines, ainsi qu'un spa et une salle de sport très appréciés, bien que la plage soit souvent limitée ou fermée en raison des algues.
La restauration suscite autant d'éloges que de critiques : beaucoup apprécient les restaurants italien, steakhouse et Wok, mais les fermetures à rotation, les réservations difficiles à obtenir, le choix limité pendant la journée et les frais de livraison ou les options non incluses de Sanctuary Town frustrent certains. Les chambres sont généralement spacieuses et confortables avec de belles vues, mais plusieurs clients signalent des éléments vieillissants, des odeurs de moisi, une climatisation faible ou des problèmes d'entretien tels que des baignoires ou des téléviseurs qui ne fonctionnent pas, ainsi qu'un bruit occasionnel provenant d'événements privés. La propreté est souvent saluée, bien que le service de ménage et l'entretien puissent parfois sembler irréguliers. Attendez-vous à un lieu de retraite paisible, axé sur la piscine, plus propice à la détente qu'aux activités de plage.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Plusieurs piscines propres, un spa populaire et une salle de sport bien équipée reçoivent de nombreux compliments. La plage est petite et souvent impraticable ou fermée en raison de fortes concentrations d'algues/d'érosion.
Avis de voyageur à ce sujet
10
David
19 oct. 2023
·
A séjourné 4 nuits
Great staff especially our butler RG Super pool area, very good bar service around pools good food kudos to their baker who does good French pastries in huge quantities in a humid climate One watch out if you get a swim out in Castle its across from Margaritaville resort which is very “lively”
Great staff especially our butler RG Super pool area, very good bar service around pools good food kudos to their baker who does good French pastries in huge quantities in a humid climate One watch out if you get a swim out in Castle its across from Margaritaville resort which is very “lively”
10
Lesley
31 déc. 2024
·
A séjourné 5 nuits
This was one of the best properties I have been to. Great food, great staff, great rooms, great gym, great spa, great activities. I will definitely go back. They need a bit of work on the check in but minimal compared to the experience.
This was one of the best properties I have been to. Great food, great staff, great rooms, great gym, great spa, great activities. I will definitely go back. They need a bit of work on the check in but minimal compared to the experience.
10
Alexis
13 nov. 2023
·
A séjourné 4 nuits
We had an excellent stay. Pleased with the beachfront, pools, gym fully equipped and service. We took advantage of the hydro circuit at the spa - if u like steam/sauna we recommend a day pass.
We had an excellent stay. Pleased with the beachfront, pools, gym fully equipped and service. We took advantage of the hydro circuit at the spa - if u like steam/sauna we recommend a day pass.
8
Erica
11 juil. 2025
·
A séjourné 4 nuits
The staff was superb, friendly and accommodating. The property was clean and food was tasty. Unfortunately, we arrived at the time of year when the seaweed was at its worst but it was nice to have 4 pool options.
The staff was superb, friendly and accommodating. The property was clean and food was tasty. Unfortunately, we arrived at the time of year when the seaweed was at its worst but it was nice to have 4 pool options.
10
Joseph
26 avr. 2025
·
A séjourné 4 nuits
Everything was first class lux. All employees were super helpful and friendly. Spa was a dream. Castle pool was peaceful and if you wanted more interactions, the main pool was lively. Highly recommend!!!
Everything was first class lux. All employees were super helpful and friendly. Spa was a dream. Castle pool was peaceful and if you wanted more interactions, the main pool was lively. Highly recommend!!!
10
Stephanie
1 sept. 2023
·
A séjourné 5 nuits
This resort was amazing! All the staff were great and super friendly!! Everything else such as activities, beach, pools were great. Also there were so many food options that were good.
This resort was amazing! All the staff were great and super friendly!! Everything else such as activities, beach, pools were great. Also there were so many food options that were good.
10
rowena
11 juil. 2025
·
A séjourné 3 nuits
Professional service with a genuine friendliness throughout the resort. Food was delicious and even though the beach was unavailable due to extenuating circumstance with the seaweed, the clean luxurious pools more than made up for it.
Professional service with a genuine friendliness throughout the resort. Food was delicious and even though the beach was unavailable due to extenuating circumstance with the seaweed, the clean luxurious pools more than made up for it.
10
Billy
18 août 2024
·
A séjourné 4 nuits
The spa is a must do when visiting this resort. This is not a party place. This is a relaxation resort.
The spa is a must do when visiting this resort. This is not a party place. This is a relaxation resort.
10
Dennis
12 nov. 2025
·
A séjourné 7 nuits
Property is immaculate! Rooms are impeccable. They are clean, quiet, and very comfortable. The staff is over the top welcoming and always helpful. The pool areas are clean and accessible. Only negative is not enough umbrellas for those hot Caribbean days. Alcoholic drinks are readily available and service staff checks on you regularly. The beach area is small and was not accessible during our stay. I believe they are working on it to prevent further erosion. The restaurants are very good overall. The Italian restaurant is by far the best! The Steakhouse and Wok are excellent, I feel the Blue Marlin was below average. Although we didn’t always have a reservation at the Wok, we were always seated. Overall, a very positive experience and highly recommend it.
Property is immaculate! Rooms are impeccable. They are clean, quiet, and very comfortable. The staff is over the top welcoming and always helpful. The pool areas are clean and accessible. Only negative is not enough umbrellas for those hot Caribbean days. Alcoholic drinks are readily available and service staff checks on you regularly. The beach area is small and was not accessible during our stay. I believe they are working on it to prevent further erosion. The restaurants are very good overall. The Italian restaurant is by far the best! The Steakhouse and Wok are excellent, I feel the Blue Marlin was below average. Although we didn’t always have a reservation at the Wok, we were always seated. Overall, a very positive experience and highly recommend it.
10
Omar
27 juil. 2025
·
A séjourné 5 nuits
The resort is fantastic! The restaurants offer great food variety, drinks are great at all bars and restaurants, the pools are all very nice, the gym and spa are awesome too. Rooms and bathrooms are all very nice, luxurious with lots of space. This is the perfect place to relax. With all that said, what stood out to me the most are the employees. They are focused 100% on the guests, making sure you have a great experience all around the resort. Highly recommend it!!!
The resort is fantastic! The restaurants offer great food variety, drinks are great at all bars and restaurants, the pools are all very nice, the gym and spa are awesome too. Rooms and bathrooms are all very nice, luxurious with lots of space. This is the perfect place to relax. With all that said, what stood out to me the most are the employees. They are focused 100% on the guests, making sure you have a great experience all around the resort. Highly recommend it!!!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreux clients décrivent des jardins et des chambres impeccables, mais des rapports récurrents font état d'odeurs d'humidité ou de moisi et d'irrégularités occasionnelles en matière d'entretien ou de service de ménage.
Avis de voyageur à ce sujet
10
Jeffery
1 avr. 2024
·
A séjourné 7 nuits
Impeccable grounds, gardens and cleanliness
Impeccable grounds, gardens and cleanliness
4
Dorimar
27 juin 2025
·
A séjourné 3 nuits
The staff was the best part of my stay at Sanctuary Cap Cana. All of them were helpful, amiable, efficient. Don’t think I have enough adjectives. But the rooms were tired and in need of a refresh. I was in room 6102 and the bathroom was a mess. Even worse was the shower where the shower head needed a cleaning so water would come out of all the holes. That rain shower head was more of a sprinkle than rain. Also, the water temperature could not be controlled. Sometimes it would initially come out at 50*C/112*F. That’s a second degree burn. I was able to lower the temperature to 25* but it still felt much higher than that. Not only is it a health hazard but imagine spending a day in the sun and not being able to lower the water temperature below mid 80s F. Limited restaurants availability. The restaurant staff was limited and some of the restaurants would not open when they were scheduled to be open. The reason for this was that staff would be moved from one restaurant to another and there was not enough staff to operate all advertised restaurants.
The staff was the best part of my stay at Sanctuary Cap Cana. All of them were helpful, amiable, efficient. Don’t think I have enough adjectives. But the rooms were tired and in need of a refresh. I was in room 6102 and the bathroom was a mess. Even worse was the shower where the shower head needed a cleaning so water would come out of all the holes. That rain shower head was more of a sprinkle than rain. Also, the water temperature could not be controlled. Sometimes it would initially come out at 50*C/112*F. That’s a second degree burn. I was able to lower the temperature to 25* but it still felt much higher than that. Not only is it a health hazard but imagine spending a day in the sun and not being able to lower the water temperature below mid 80s F. Limited restaurants availability. The restaurant staff was limited and some of the restaurants would not open when they were scheduled to be open. The reason for this was that staff would be moved from one restaurant to another and there was not enough staff to operate all advertised restaurants.
10
Adrian Javier
17 nov. 2025
·
A séjourné 5 nuits
Our stay at this resort exceeded every expectation. From the moment we arrived, the staff made us feel genuinely welcomed. Every interaction was warm, attentive, and professional—whether it was the front desk, housekeeping, or the restaurant team, everyone went out of their way to ensure we had an amazing experience. The entire resort was spotless. You can tell the staff takes great pride in keeping everything beautifully maintained. Our room was immaculate, the common areas were pristine, and even the outdoor spaces were kept in perfect condition throughout our stay. Beyond the cleanliness, the service stood out the most. The team was always quick to assist, offered helpful recommendations, and constantly checked in to make sure we had everything we needed. It made the stay feel personal and truly special. Overall, the combination of outstanding service, friendly staff, and an exceptionally clean and well-kept resort made this trip unforgettable. We wouldn’t hesitate to return and highly recommend it to anyone looking for a relaxing, worry-free getaway.
Our stay at this resort exceeded every expectation. From the moment we arrived, the staff made us feel genuinely welcomed. Every interaction was warm, attentive, and professional—whether it was the front desk, housekeeping, or the restaurant team, everyone went out of their way to ensure we had an amazing experience. The entire resort was spotless. You can tell the staff takes great pride in keeping everything beautifully maintained. Our room was immaculate, the common areas were pristine, and even the outdoor spaces were kept in perfect condition throughout our stay. Beyond the cleanliness, the service stood out the most. The team was always quick to assist, offered helpful recommendations, and constantly checked in to make sure we had everything we needed. It made the stay feel personal and truly special. Overall, the combination of outstanding service, friendly staff, and an exceptionally clean and well-kept resort made this trip unforgettable. We wouldn’t hesitate to return and highly recommend it to anyone looking for a relaxing, worry-free getaway.
10
Elba
12 juil. 2024
·
A séjourné 2 nuits
This is my 3rd time going to Sanctuary and won\'t be my last. This resort is literally perfect. Everyone is extremely kind and helpful, food and drinks are outstanding, and the pools and views are to die for. This a very laid back/chill hotel, but don\'t be fooled by that, there is tons to do and you won\'t get bored. There are multiple activities every day at the pools, common spaces and disco. Shout out to Nathanael from the entertainment team for giving such a fun pool aerobics class. In addition, there\'s the "Sanctuary Town" which has a beer bar with games and a pool table, but also several themed restaurants for sushi, burgers, Spanish food, sweets and pizza. We stayed in the "Castle" side of the resort, which is the best in my opinion. Shout out to Camacho, who has to be one of the friendliest, nicest and most helpful butler of any hotel i\'ve ever been too. Lastly, the spa is unbelievable. Do yourself a favor and book a session of Hydrotherapy and 15-min reflexology. It was just perfection. 10/10 It\'s just my favorite hotel in the Dominican Republic.
This is my 3rd time going to Sanctuary and won\'t be my last. This resort is literally perfect. Everyone is extremely kind and helpful, food and drinks are outstanding, and the pools and views are to die for. This a very laid back/chill hotel, but don\'t be fooled by that, there is tons to do and you won\'t get bored. There are multiple activities every day at the pools, common spaces and disco. Shout out to Nathanael from the entertainment team for giving such a fun pool aerobics class. In addition, there\'s the "Sanctuary Town" which has a beer bar with games and a pool table, but also several themed restaurants for sushi, burgers, Spanish food, sweets and pizza. We stayed in the "Castle" side of the resort, which is the best in my opinion. Shout out to Camacho, who has to be one of the friendliest, nicest and most helpful butler of any hotel i\'ve ever been too. Lastly, the spa is unbelievable. Do yourself a favor and book a session of Hydrotherapy and 15-min reflexology. It was just perfection. 10/10 It\'s just my favorite hotel in the Dominican Republic.
4
Cristine
25 sept. 2024
·
A séjourné 4 nuits
The property is quite small and also older construction. The building I stayed in (believe it was Building 2 or 3) had a mildew smell in the hallways. The elevator was also very small and also looked older/weathered. When I got to my room, I noticed the AC was not cold enough for the outside temperature. It did not go past 22C/72F. The bathroom vanity light also did not work on one side. Finally, the bed was dirty when I arrived; I found a black pair of underwear tucked behind the mattress into the space between the headboard. The throw blanket was also visibly filthy. I called twice to complain about this but nothing was done. The restaurants are decent although I found the buffet food decent at best; everything lacked flavor. The restaurant over the beach had great Dominican food however. Drinks were also either veryyyy sweet or the rum tasted watered down. Staff was very kind and accommodating, so complaints with them.
The property is quite small and also older construction. The building I stayed in (believe it was Building 2 or 3) had a mildew smell in the hallways. The elevator was also very small and also looked older/weathered. When I got to my room, I noticed the AC was not cold enough for the outside temperature. It did not go past 22C/72F. The bathroom vanity light also did not work on one side. Finally, the bed was dirty when I arrived; I found a black pair of underwear tucked behind the mattress into the space between the headboard. The throw blanket was also visibly filthy. I called twice to complain about this but nothing was done. The restaurants are decent although I found the buffet food decent at best; everything lacked flavor. The restaurant over the beach had great Dominican food however. Drinks were also either veryyyy sweet or the rum tasted watered down. Staff was very kind and accommodating, so complaints with them.
6
Shadi
5 juin 2025
·
A séjourné 5 nuits
This property is not a 5-star with an above 9 rate- I have been at a lower rate, and my experience was way better! Dont fool with the review even Expedia didnt refund us we reached out! One of the worst things is the cleanliness, it's even worse than 4 starts; we changed our room and the bathroom was smelly for days, can you believe it?! The food was not good- I was Hungary during the day for 2 first days and after that I could just find some ham edible which was not in my diet, the reservation and occupancy were bad; we just abled once to entered the steakhouse with so many tires, and they made the resort full more than its capacity; it is cheap for such a rating and the amount you pay. We have been to similar resorts, which are more affordable and way better! If you want to enjoy and chill definitely you cant we were always worry about something, pool area beds was always full or bad food or reservation or bedroom dirts so many things!! I will just attach some photos that i got for Expedia to convince them we need a refund to go to another resort and they didnt accept, if you see in the toilet there is an stain, we tried to clean it with alcohol, didnt work, then the ground was some leaking that had an awful smell, the room was not clean it was dusty and drawers was not usable there were food residue. I tried to not focus on it to completely ruin my experience otherwise i would took a lot more photos to attach.
This property is not a 5-star with an above 9 rate- I have been at a lower rate, and my experience was way better! Dont fool with the review even Expedia didnt refund us we reached out! One of the worst things is the cleanliness, it's even worse than 4 starts; we changed our room and the bathroom was smelly for days, can you believe it?! The food was not good- I was Hungary during the day for 2 first days and after that I could just find some ham edible which was not in my diet, the reservation and occupancy were bad; we just abled once to entered the steakhouse with so many tires, and they made the resort full more than its capacity; it is cheap for such a rating and the amount you pay. We have been to similar resorts, which are more affordable and way better! If you want to enjoy and chill definitely you cant we were always worry about something, pool area beds was always full or bad food or reservation or bedroom dirts so many things!! I will just attach some photos that i got for Expedia to convince them we need a refund to go to another resort and they didnt accept, if you see in the toilet there is an stain, we tried to clean it with alcohol, didnt work, then the ground was some leaking that had an awful smell, the room was not clean it was dusty and drawers was not usable there were food residue. I tried to not focus on it to completely ruin my experience otherwise i would took a lot more photos to attach.
10
Rose
24 juil. 2024
·
A séjourné 4 nuits
My husband and I stayed for 5 days. This is a very clean and well maintained place. It is definitely a great place to unwind and enjoy rest and relaxation. It is not a party type of environment. The entire staff was very friendly and accommodating. The food was good overall. The beach is small but nice. There is a good amount of seaweed but the staff constantly made sure to keep the sand as clean as possible. Our room was very nice as well. I possibly did not read the fine print well enough, because upon Arrival, we had to put a $300.00 hold on our credit card for incidentals. The only other thing is that even though it is an all-inclusive, there are a variety of food and wines that are offered for an additional fee. So you just have to be aware of this when ordering. Otherwise, we had a lovely vacation.
My husband and I stayed for 5 days. This is a very clean and well maintained place. It is definitely a great place to unwind and enjoy rest and relaxation. It is not a party type of environment. The entire staff was very friendly and accommodating. The food was good overall. The beach is small but nice. There is a good amount of seaweed but the staff constantly made sure to keep the sand as clean as possible. Our room was very nice as well. I possibly did not read the fine print well enough, because upon Arrival, we had to put a $300.00 hold on our credit card for incidentals. The only other thing is that even though it is an all-inclusive, there are a variety of food and wines that are offered for an additional fee. So you just have to be aware of this when ordering. Otherwise, we had a lovely vacation.
10
Dennis
12 nov. 2025
·
A séjourné 7 nuits
Property is immaculate! Rooms are impeccable. They are clean, quiet, and very comfortable. The staff is over the top welcoming and always helpful. The pool areas are clean and accessible. Only negative is not enough umbrellas for those hot Caribbean days. Alcoholic drinks are readily available and service staff checks on you regularly. The beach area is small and was not accessible during our stay. I believe they are working on it to prevent further erosion. The restaurants are very good overall. The Italian restaurant is by far the best! The Steakhouse and Wok are excellent, I feel the Blue Marlin was below average. Although we didn’t always have a reservation at the Wok, we were always seated. Overall, a very positive experience and highly recommend it.
Property is immaculate! Rooms are impeccable. They are clean, quiet, and very comfortable. The staff is over the top welcoming and always helpful. The pool areas are clean and accessible. Only negative is not enough umbrellas for those hot Caribbean days. Alcoholic drinks are readily available and service staff checks on you regularly. The beach area is small and was not accessible during our stay. I believe they are working on it to prevent further erosion. The restaurants are very good overall. The Italian restaurant is by far the best! The Steakhouse and Wok are excellent, I feel the Blue Marlin was below average. Although we didn’t always have a reservation at the Wok, we were always seated. Overall, a very positive experience and highly recommend it.
8
Mike
18 nov. 2025
·
A séjourné 8 nuits
The staff was always wonderful and kind. They were great. The room was well kept and kept clean.
The staff was always wonderful and kind. They were great. The room was well kept and kept clean.
10
Ruth
23 déc. 2025
·
A séjourné 6 nuits
Bar had good selections. Pool was not crowded. Beach was clean. Room was damp, humid but overall good. Service was outstanding. Moises the bell host was excellent. Took good care of us. As well as others were very helpful.
Bar had good selections. Pool was not crowded. Beach was clean. Room was damp, humid but overall good. Service was outstanding. Moises the bell host was excellent. Took good care of us. As well as others were very helpful.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont généralement spacieuses et confortables avec une vue attrayante, en particulier dans le Castle, mais certaines semblent vieillissantes ou présentent des problèmes de climatisation et d'entretien (par exemple, eau chaude, baignoires hors service) et un bruit occasionnel provenant d'événements privés.
Avis de voyageur à ce sujet
10
Traci
9 sept. 2023
·
A séjourné 7 nuits
Our stay at Sanctuary Cap Cana was amazing! The resort is gorgeous, food wonderful and staff fabulous. Emilio was fantastic in the castle. We can’t wait to visit again.
Our stay at Sanctuary Cap Cana was amazing! The resort is gorgeous, food wonderful and staff fabulous. Emilio was fantastic in the castle. We can’t wait to visit again.
10
david
9 août 2024
·
A séjourné 4 nuits
Highly recommend staying at the castle. The water is amazing! Our butler Mr. Lugo was awesome! Make sure to download WhatsApp before you arrive. That’s how they communicate with you. Only issue we had was that the ac broke and we had two cute crabs in our room! But that made the trip eventful! Five stars!
Highly recommend staying at the castle. The water is amazing! Our butler Mr. Lugo was awesome! Make sure to download WhatsApp before you arrive. That’s how they communicate with you. Only issue we had was that the ac broke and we had two cute crabs in our room! But that made the trip eventful! Five stars!
8
Kimberly
13 nov. 2025
·
A séjourné 7 nuits
Our ocean view suite was beautiful. The housekeeping and concierge staff was amazing. The star of our pool side service was Omar. His service was over the top. He made us feel like we were the only people at the pool. Other servers were not as attentive on service and cleanliness around the pool. On the days that Omar was not working, pool staff walked by pool trash such as cups, leaves and a lime. The lime sat by the edge of the pool for two days. The best restaurant on site was Capriccio the service and food were excellent. The Wok also was very good. Service at the Blue Marlin was lacking and the staff tried to pass swordfish off as the red snapper. All in all we had a wonderful time.
Our ocean view suite was beautiful. The housekeeping and concierge staff was amazing. The star of our pool side service was Omar. His service was over the top. He made us feel like we were the only people at the pool. Other servers were not as attentive on service and cleanliness around the pool. On the days that Omar was not working, pool staff walked by pool trash such as cups, leaves and a lime. The lime sat by the edge of the pool for two days. The best restaurant on site was Capriccio the service and food were excellent. The Wok also was very good. Service at the Blue Marlin was lacking and the staff tried to pass swordfish off as the red snapper. All in all we had a wonderful time.
10
shannon
20 sept. 2024
·
A séjourné 3 nuits
The resort itself was beautiful. The room was spacious and very nice, staff were very friendly and accommodating, service was on point. Lastly, the food was delicious. 5 Star rating all around the board!!!
The resort itself was beautiful. The room was spacious and very nice, staff were very friendly and accommodating, service was on point. Lastly, the food was delicious. 5 Star rating all around the board!!!
8
Mary H
28 juin 2025
·
A séjourné 7 nuits
The property is beautiful and our swim up room was perfect. The staff were all wonderful, especially Emilio, our butler. The food choices were good but I was not happy with the taste. The beach was unusable due to the seaweed. The smell is bad but it’s the time of year it comes in and it’s all over. Overall, we had a relaxing stay but nightlife could be better.
The property is beautiful and our swim up room was perfect. The staff were all wonderful, especially Emilio, our butler. The food choices were good but I was not happy with the taste. The beach was unusable due to the seaweed. The smell is bad but it’s the time of year it comes in and it’s all over. Overall, we had a relaxing stay but nightlife could be better.
8
Latifa
6 juin 2024
·
A séjourné 7 nuits
We stayed in the Castle section but the overall property is very nice and high-end compared to other all-inclusive resorts we’ve stayed at. Dining options were very good - highly recommend the Italian, Steakhouse and Pizza place. Staff were very helpful and friendly. They treat you like family. In the Castle section you get a butler. A nice to have but in my opinion not worth the extra money you pay for the Castle section. Attention varies based on the butler you get was our observation. Rooms were very nice but housekeeping was inconsistent and air conditioning was not optimal in all of our rooms. Overall though I would recommend the property/resort.
We stayed in the Castle section but the overall property is very nice and high-end compared to other all-inclusive resorts we’ve stayed at. Dining options were very good - highly recommend the Italian, Steakhouse and Pizza place. Staff were very helpful and friendly. They treat you like family. In the Castle section you get a butler. A nice to have but in my opinion not worth the extra money you pay for the Castle section. Attention varies based on the butler you get was our observation. Rooms were very nice but housekeeping was inconsistent and air conditioning was not optimal in all of our rooms. Overall though I would recommend the property/resort.
8
Jacob
26 juin 2024
·
A séjourné 6 nuits
Just got back from my 6 day trip here at Sanctuary Cap Cana. It was my first time in Punta Cana so things were new and exciting. The staff were for the most part very kind and helpful. There were only a few in concierge who made it seem like you were bothering them. We got a room with ocean views and a jacuzzi. The room was nice and housekeeping never disappointed. Now apart of what attracted us to this property was the castle however you have to pick those particular rooms to stay there. Which may I also add the castle is on a hill along with the gym. Knowing how much I like working out in the morning, I truly wished I would have gotten a room in the castle with a swim up. I say that because, even with all the great pools on this beautiful property, I want to make this very clear THERE IS BARELY A BEACH! Traveling to an all-inclusive Caribbean location, I really was disappointed in the lack of beach and decent water. It was more like swamp lake water. Being that it was my first time in DR that did push me to do some incredible excursions in search of a nice beach. But that defeats the point of all-inclusive; I shouldn’t have to leave the property. This is the reason I’m only rating 4 stars. The food was great, sanctuary town was really cute and the property was beautiful.
Just got back from my 6 day trip here at Sanctuary Cap Cana. It was my first time in Punta Cana so things were new and exciting. The staff were for the most part very kind and helpful. There were only a few in concierge who made it seem like you were bothering them. We got a room with ocean views and a jacuzzi. The room was nice and housekeeping never disappointed. Now apart of what attracted us to this property was the castle however you have to pick those particular rooms to stay there. Which may I also add the castle is on a hill along with the gym. Knowing how much I like working out in the morning, I truly wished I would have gotten a room in the castle with a swim up. I say that because, even with all the great pools on this beautiful property, I want to make this very clear THERE IS BARELY A BEACH! Traveling to an all-inclusive Caribbean location, I really was disappointed in the lack of beach and decent water. It was more like swamp lake water. Being that it was my first time in DR that did push me to do some incredible excursions in search of a nice beach. But that defeats the point of all-inclusive; I shouldn’t have to leave the property. This is the reason I’m only rating 4 stars. The food was great, sanctuary town was really cute and the property was beautiful.
10
sorally
5 févr. 2025
·
A séjourné 2 nuits
I stayed at end suite at the castle with a private pool, the ocean view was spectacular and the room was excellent, great steak restaurant !
I stayed at end suite at the castle with a private pool, the ocean view was spectacular and the room was excellent, great steak restaurant !
10
Shawn
5 août 2023
·
A séjourné 4 nuits
This resort is absolutely stunning! Every single room, restaurant, walk way, nook and crany was thoughtfully done. There are so mamy pools to choose from and there is no lack of seating throughout the whole resort. Our room was an ocean view jr suite in the castle, it was large and well done, ac was cold and we were very happy with it. The room came with a butler...Camacho did anything and everything to make our stay personalized and special, he was wonderful! The food was great, we were not disappointed with any restaurant or food we ate. The service was very hospitable. We were very happy with our stay!! The one downfall of this resort is the beach/ocean. It was brown, not blue, it just wasnt usable. If you are going for the beach, this resort is not for you. We did a few carribean ocean excursions so it didnt bother us that much.
This resort is absolutely stunning! Every single room, restaurant, walk way, nook and crany was thoughtfully done. There are so mamy pools to choose from and there is no lack of seating throughout the whole resort. Our room was an ocean view jr suite in the castle, it was large and well done, ac was cold and we were very happy with it. The room came with a butler...Camacho did anything and everything to make our stay personalized and special, he was wonderful! The food was great, we were not disappointed with any restaurant or food we ate. The service was very hospitable. We were very happy with our stay!! The one downfall of this resort is the beach/ocean. It was brown, not blue, it just wasnt usable. If you are going for the beach, this resort is not for you. We did a few carribean ocean excursions so it didnt bother us that much.
10
Dennis
12 nov. 2025
·
A séjourné 7 nuits
Property is immaculate! Rooms are impeccable. They are clean, quiet, and very comfortable. The staff is over the top welcoming and always helpful. The pool areas are clean and accessible. Only negative is not enough umbrellas for those hot Caribbean days. Alcoholic drinks are readily available and service staff checks on you regularly. The beach area is small and was not accessible during our stay. I believe they are working on it to prevent further erosion. The restaurants are very good overall. The Italian restaurant is by far the best! The Steakhouse and Wok are excellent, I feel the Blue Marlin was below average. Although we didn’t always have a reservation at the Wok, we were always seated. Overall, a very positive experience and highly recommend it.
Property is immaculate! Rooms are impeccable. They are clean, quiet, and very comfortable. The staff is over the top welcoming and always helpful. The pool areas are clean and accessible. Only negative is not enough umbrellas for those hot Caribbean days. Alcoholic drinks are readily available and service staff checks on you regularly. The beach area is small and was not accessible during our stay. I believe they are working on it to prevent further erosion. The restaurants are very good overall. The Italian restaurant is by far the best! The Steakhouse and Wok are excellent, I feel the Blue Marlin was below average. Although we didn’t always have a reservation at the Wok, we were always seated. Overall, a very positive experience and highly recommend it.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est largement salué pour sa chaleur, son attention et son professionnalisme dans tout l'établissement, bien que la communication à la réception/conciergerie et les réservations au restaurant puissent être lentes ou confuses pour certains.
Avis de voyageur à ce sujet
8
Jennifer
22 avr. 2024
·
A séjourné 4 nuits
Concierge could use improvement but restaurant staff was excellent. Beautiful resort that is in a safe location.
Concierge could use improvement but restaurant staff was excellent. Beautiful resort that is in a safe location.
6
Ronny
8 nov. 2025
·
A séjourné 3 nuits
First off, kudos to the pool attendants, restaurant servers, the room cleaning staff, pretty much every one that made our stay worth it, except the concierge and front desk personnel, including the supervisor who did not greeted us. My wife and I were celebrating our 30th anniversary. We chose this hotel after watching a lot of videos in YouTube and social media. We were expected to be greeted with a welcome drink, explain all the activities available, a map of the hotel, wifi access, etc. Just basic info upon checking in. Well, NOTHING of the sort. Just a guy telling us that they have a room with two beds, with partial ocean view (even though the website says a junior suite, with balcony and ocean view) and there is nothing they can do, other than upselling us a suite with true ocean view for almost $400 a night. Not a great anniversary experience so far. Honestly, two big things stand out during our stay: The food is mediocre at best (except for the Japanese Fusion Restaurant). And the rooms are outdated and smelled humid. The beach was closed (we were not told) and will remained closed until further notice. As I mentioned initially, we had to mentioned it was our anniversary at the restaurants, bars and the pools that we started being noticed and congratulated by all the wonderful service staff. The hotel itself did not move a finger for us. It should not be advertised as a 5 star hotel, specially under the name Marriott. No difference with a Holliday Inn.
First off, kudos to the pool attendants, restaurant servers, the room cleaning staff, pretty much every one that made our stay worth it, except the concierge and front desk personnel, including the supervisor who did not greeted us. My wife and I were celebrating our 30th anniversary. We chose this hotel after watching a lot of videos in YouTube and social media. We were expected to be greeted with a welcome drink, explain all the activities available, a map of the hotel, wifi access, etc. Just basic info upon checking in. Well, NOTHING of the sort. Just a guy telling us that they have a room with two beds, with partial ocean view (even though the website says a junior suite, with balcony and ocean view) and there is nothing they can do, other than upselling us a suite with true ocean view for almost $400 a night. Not a great anniversary experience so far. Honestly, two big things stand out during our stay: The food is mediocre at best (except for the Japanese Fusion Restaurant). And the rooms are outdated and smelled humid. The beach was closed (we were not told) and will remained closed until further notice. As I mentioned initially, we had to mentioned it was our anniversary at the restaurants, bars and the pools that we started being noticed and congratulated by all the wonderful service staff. The hotel itself did not move a finger for us. It should not be advertised as a 5 star hotel, specially under the name Marriott. No difference with a Holliday Inn.
10
Adrian Javier
17 nov. 2025
·
A séjourné 5 nuits
Our stay at this resort exceeded every expectation. From the moment we arrived, the staff made us feel genuinely welcomed. Every interaction was warm, attentive, and professional—whether it was the front desk, housekeeping, or the restaurant team, everyone went out of their way to ensure we had an amazing experience. The entire resort was spotless. You can tell the staff takes great pride in keeping everything beautifully maintained. Our room was immaculate, the common areas were pristine, and even the outdoor spaces were kept in perfect condition throughout our stay. Beyond the cleanliness, the service stood out the most. The team was always quick to assist, offered helpful recommendations, and constantly checked in to make sure we had everything we needed. It made the stay feel personal and truly special. Overall, the combination of outstanding service, friendly staff, and an exceptionally clean and well-kept resort made this trip unforgettable. We wouldn’t hesitate to return and highly recommend it to anyone looking for a relaxing, worry-free getaway.
Our stay at this resort exceeded every expectation. From the moment we arrived, the staff made us feel genuinely welcomed. Every interaction was warm, attentive, and professional—whether it was the front desk, housekeeping, or the restaurant team, everyone went out of their way to ensure we had an amazing experience. The entire resort was spotless. You can tell the staff takes great pride in keeping everything beautifully maintained. Our room was immaculate, the common areas were pristine, and even the outdoor spaces were kept in perfect condition throughout our stay. Beyond the cleanliness, the service stood out the most. The team was always quick to assist, offered helpful recommendations, and constantly checked in to make sure we had everything we needed. It made the stay feel personal and truly special. Overall, the combination of outstanding service, friendly staff, and an exceptionally clean and well-kept resort made this trip unforgettable. We wouldn’t hesitate to return and highly recommend it to anyone looking for a relaxing, worry-free getaway.
10
Victoria
18 févr. 2026
·
A séjourné 5 nuits
The concierge, Camacho was amazing. He took care of all of our reservations and checked in on us throughout the day.
The concierge, Camacho was amazing. He took care of all of our reservations and checked in on us throughout the day.
10
Michele
4 avr. 2024
·
A séjourné 5 nuits
Friendly and caring staff that went above and beyond everyday. Our Butler JT was fabulous.
Friendly and caring staff that went above and beyond everyday. Our Butler JT was fabulous.
10
Kelly
18 nov. 2025
·
A séjourné 4 nuits
We just returned home from an absolutely fabulous vacation! The grounds were beautiful, but the staff truly made the vacation amazing. From Nicole at the check in, Felix, Miguel, Omar, Abel, Elvi, and Omar by the pool, to Galen and Daniel at the spa, everyone was incredible! Big shout out to Roberto, at the Blue Marlin and the Italian restaurant, your VIP treatment and wonderful smile helped make our 20th wedding anniversary trip spectacular! We can’t wait to return! ❤️❤️❤️❤️❤️
We just returned home from an absolutely fabulous vacation! The grounds were beautiful, but the staff truly made the vacation amazing. From Nicole at the check in, Felix, Miguel, Omar, Abel, Elvi, and Omar by the pool, to Galen and Daniel at the spa, everyone was incredible! Big shout out to Roberto, at the Blue Marlin and the Italian restaurant, your VIP treatment and wonderful smile helped make our 20th wedding anniversary trip spectacular! We can’t wait to return! ❤️❤️❤️❤️❤️
6
Luiza
27 oct. 2023
·
A séjourné 1 nuit
Staff: not attentive. At 5:30pm someone was walking around the back offering sun screen. I asked for a menu- no one knows where it is. We asked simple questions like where is the restroom, no one knows. Restaurant: no Ceasar salad, no empanadas (both on the menu). Drinks were too sweet. Steak over cooked. Took 18 mins (we set a counter) before someone offered us water. Check in: slow
Staff: not attentive. At 5:30pm someone was walking around the back offering sun screen. I asked for a menu- no one knows where it is. We asked simple questions like where is the restroom, no one knows. Restaurant: no Ceasar salad, no empanadas (both on the menu). Drinks were too sweet. Steak over cooked. Took 18 mins (we set a counter) before someone offered us water. Check in: slow
10
Natacha Krystina
20 juil. 2025
·
A séjourné 7 nuits
The staff is what truly made our experience wonderful. Each person was attentive and kind with amazing personalities. This place is definitely a do over and can’t wait to experience it all again!
The staff is what truly made our experience wonderful. Each person was attentive and kind with amazing personalities. This place is definitely a do over and can’t wait to experience it all again!
10
Lyz
6 juil. 2025
·
A séjourné 4 nuits
Excellent customer service:
Excellent customer service:
10
Dennis
12 nov. 2025
·
A séjourné 7 nuits
Property is immaculate! Rooms are impeccable. They are clean, quiet, and very comfortable. The staff is over the top welcoming and always helpful. The pool areas are clean and accessible. Only negative is not enough umbrellas for those hot Caribbean days. Alcoholic drinks are readily available and service staff checks on you regularly. The beach area is small and was not accessible during our stay. I believe they are working on it to prevent further erosion. The restaurants are very good overall. The Italian restaurant is by far the best! The Steakhouse and Wok are excellent, I feel the Blue Marlin was below average. Although we didn’t always have a reservation at the Wok, we were always seated. Overall, a very positive experience and highly recommend it.
Property is immaculate! Rooms are impeccable. They are clean, quiet, and very comfortable. The staff is over the top welcoming and always helpful. The pool areas are clean and accessible. Only negative is not enough umbrellas for those hot Caribbean days. Alcoholic drinks are readily available and service staff checks on you regularly. The beach area is small and was not accessible during our stay. I believe they are working on it to prevent further erosion. The restaurants are very good overall. The Italian restaurant is by far the best! The Steakhouse and Wok are excellent, I feel the Blue Marlin was below average. Although we didn’t always have a reservation at the Wok, we were always seated. Overall, a very positive experience and highly recommend it.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situé dans le calme et sécurisé quartier de Cap Cana, à quelques minutes en voiture de l'aéroport, l'établissement offre un cadre paisible. Cependant, la plage sur place est souvent petite, rocheuse, trouble ou fermée en raison des algues.
Avis de voyageur à ce sujet
10
alison
10 févr. 2025
·
A séjourné 6 nuits
Beautiful property, great location!
Beautiful property, great location!
10
Malinda Richardson Fondtane
28 juil. 2025
·
A séjourné 4 nuits
Overall, the property was gorgeous. The architecture was breathtaking, including the castle. Overall, the staff was nice and accommodating. The seaweed was piled up on the beach so you did not have access to the water. But would definitely recommend if that is not something that is important to you for your vacation.
Overall, the property was gorgeous. The architecture was breathtaking, including the castle. Overall, the staff was nice and accommodating. The seaweed was piled up on the beach so you did not have access to the water. But would definitely recommend if that is not something that is important to you for your vacation.
10
Adrian
26 nov. 2023
·
A séjourné 3 nuits
15 minutes from the airport was such a nice way to start our trip. The resort is stunning. So many little thoughtful details throughout that are hard to describe. If you are looking for a place that is clean, safe, high quality & laid back, this is the spot for you. The food was fantastic. Entertainment was incredible. Plenty of options of things to do. Private Beach to was really awesome, just steps away from bars/pool/food. Highly recommend this resort 10 times out of 10. We will be back!
15 minutes from the airport was such a nice way to start our trip. The resort is stunning. So many little thoughtful details throughout that are hard to describe. If you are looking for a place that is clean, safe, high quality & laid back, this is the spot for you. The food was fantastic. Entertainment was incredible. Plenty of options of things to do. Private Beach to was really awesome, just steps away from bars/pool/food. Highly recommend this resort 10 times out of 10. We will be back!
8
Matthew
7 août 2025
·
A séjourné 4 nuits
Hotel, pools and accommodations were lovely. Pool area shuts down very early, may be the norm here. Knew seaweed was an issue but for this specific property we were not advised in advance the beach was completely covered and not accessible. Spa was enjoyable and we spent a morning in the Hidrotherapry area. Restaurant hours were limited some days but our meals were enjoyable, definitely loved the pizza! Overall, I would recommend the Sanctuary but not if you are prefer to spend most of your time at the beach/ocean.
Hotel, pools and accommodations were lovely. Pool area shuts down very early, may be the norm here. Knew seaweed was an issue but for this specific property we were not advised in advance the beach was completely covered and not accessible. Spa was enjoyable and we spent a morning in the Hidrotherapry area. Restaurant hours were limited some days but our meals were enjoyable, definitely loved the pizza! Overall, I would recommend the Sanctuary but not if you are prefer to spend most of your time at the beach/ocean.
6
Rosalba
18 juil. 2025
·
A séjourné 3 nuits
I stayed from 7/2 thru 7/05. The hotel is beautiful; is very peaceful and quite. The staff is very attentive. Downside long wait to eat at the specialty restaurant; there’s no buffet for dinner on a daily only basis; I was very disappointed when i got to the beach and found out it was close due to seaweed season. I think it should be communicate to the customer in Advance so you’re not surprise and can make your decision before heading out.
I stayed from 7/2 thru 7/05. The hotel is beautiful; is very peaceful and quite. The staff is very attentive. Downside long wait to eat at the specialty restaurant; there’s no buffet for dinner on a daily only basis; I was very disappointed when i got to the beach and found out it was close due to seaweed season. I think it should be communicate to the customer in Advance so you’re not surprise and can make your decision before heading out.
10
Lane
20 juil. 2025
·
A séjourné 7 nuits
Excellent stay! Staff especially professional and congenial. Food was varied and delicious. Music at main pool gets a little loud, but only during exercise hour. Beach off limits due to seaweed but otherwise a fabulous and relaxing week.
Excellent stay! Staff especially professional and congenial. Food was varied and delicious. Music at main pool gets a little loud, but only during exercise hour. Beach off limits due to seaweed but otherwise a fabulous and relaxing week.
10
Dennis
12 nov. 2025
·
A séjourné 7 nuits
Property is immaculate! Rooms are impeccable. They are clean, quiet, and very comfortable. The staff is over the top welcoming and always helpful. The pool areas are clean and accessible. Only negative is not enough umbrellas for those hot Caribbean days. Alcoholic drinks are readily available and service staff checks on you regularly. The beach area is small and was not accessible during our stay. I believe they are working on it to prevent further erosion. The restaurants are very good overall. The Italian restaurant is by far the best! The Steakhouse and Wok are excellent, I feel the Blue Marlin was below average. Although we didn’t always have a reservation at the Wok, we were always seated. Overall, a very positive experience and highly recommend it.
Property is immaculate! Rooms are impeccable. They are clean, quiet, and very comfortable. The staff is over the top welcoming and always helpful. The pool areas are clean and accessible. Only negative is not enough umbrellas for those hot Caribbean days. Alcoholic drinks are readily available and service staff checks on you regularly. The beach area is small and was not accessible during our stay. I believe they are working on it to prevent further erosion. The restaurants are very good overall. The Italian restaurant is by far the best! The Steakhouse and Wok are excellent, I feel the Blue Marlin was below average. Although we didn’t always have a reservation at the Wok, we were always seated. Overall, a very positive experience and highly recommend it.
8
Paul
21 août 2025
·
A séjourné 7 nuits
My wife and I celebrated our 25th anniversary at sanctuary cap Cana. We had a wonderful time with beautiful views. The ocean water had a lot of algae during this time of the year, which is August. I was told there’s less algae during the cooler months. Don’t expect to get into the ocean water. But there are so many amenities, including several pools that were satisfying. The food options are great, but the communication is a little sketchy between staff. Overall, we had a great time.
My wife and I celebrated our 25th anniversary at sanctuary cap Cana. We had a wonderful time with beautiful views. The ocean water had a lot of algae during this time of the year, which is August. I was told there’s less algae during the cooler months. Don’t expect to get into the ocean water. But there are so many amenities, including several pools that were satisfying. The food options are great, but the communication is a little sketchy between staff. Overall, we had a great time.
10
Curtis
4 juil. 2025
·
A séjourné 4 nuits
The staff, the food, the amenities, the suites were top notch. It's just so relaxing there while you take in the sound of the water and hear the air go through the palm trees. The only downside was the sargassum (aka...seaweed). This prevented us from going into the water but the pools and the atmosphere made up for that. My wife and I will definitely be back when the seaweed conditions are more favorable.
The staff, the food, the amenities, the suites were top notch. It's just so relaxing there while you take in the sound of the water and hear the air go through the palm trees. The only downside was the sargassum (aka...seaweed). This prevented us from going into the water but the pools and the atmosphere made up for that. My wife and I will definitely be back when the seaweed conditions are more favorable.
10
Alex
4 juin 2024
·
A séjourné 7 nuits
Loved the entire property. Beautiful pools and amenities. Staff is unmatched. Only qualm is with the size of the beach - but we knew that going in. Couldn’t recommend this place more as a way to get away and relax.
Loved the entire property. Beautiful pools and amenities. Staff is unmatched. Only qualm is with the size of the beach - but we knew that going in. Couldn’t recommend this place more as a way to get away and relax.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Nombreux sont ceux qui apprécient les restaurants, en particulier l'italien, le steakhouse et le Wok, mais plusieurs critiques font état de fermetures à rotation, d'un choix limité pendant la journée, de réservations difficiles à obtenir et de frais supplémentaires (par exemple, service en chambre ou certains établissements de Sanctuary Town) ; la qualité varie de l'excellent au médiocre.
Avis de voyageur à ce sujet
6
jason
19 juil. 2025
·
A séjourné 3 nuits
Restaurant reservations are a nightmare
Restaurant reservations are a nightmare
10
Waguih
10 mai 2024
·
A séjourné 7 nuits
Wonderful suites, excellent service and superb buffet breakfast and lunch. However dinner is limited to restaurants, and one of them is often closed, the Wok, the Italian restaurant is very small and limited to 4 people tables and always booked ahead so unusable. This results in the entire number of guests fighting for tables at the remaining 2 restaurants: blue Merlin and the Steak Restaurant. The Buffet is closed for dinner every day except Friday. This issue soured our view of the property.
Wonderful suites, excellent service and superb buffet breakfast and lunch. However dinner is limited to restaurants, and one of them is often closed, the Wok, the Italian restaurant is very small and limited to 4 people tables and always booked ahead so unusable. This results in the entire number of guests fighting for tables at the remaining 2 restaurants: blue Merlin and the Steak Restaurant. The Buffet is closed for dinner every day except Friday. This issue soured our view of the property.
6
Areefa
29 nov. 2025
·
A séjourné 5 nuits
This is my third solo trip, my second to The Dominican Republic, and unfortunately, I was wildly disappointed with my experience at Sanctuary. For an all-inclusive, I expected most things to be “all-included,” but there was a price of $10 to be paid every single time when ordering room service, something I haven’t encountered before. Although I was told that it wasn’t for the food, but for the transportation, it was disappointing considering the quality of the food. The breakfast potatoes were incredibly salty, overcooked, whereas the eggs and French toast were not appetizing. The restaurants such as the Blue Marlin and The Steakhouse had good food and I was pleased with it! However, the Sanctuary Town which consists of multiple restaurants were not included at all, which was another disappointment due to the price that was paid for the trip overall. Additionally, the jacuzzi on my balcony did not work and I did not bother asking for it to be fixed, because after viewing the state of the actual tub, which was dirty, I did not want to use it anyways. The staff were kind, particularly the lovely ladies at the cafe in the lobby, but apart from that, there is not much memorable about this resort. Personally, I would not return.
This is my third solo trip, my second to The Dominican Republic, and unfortunately, I was wildly disappointed with my experience at Sanctuary. For an all-inclusive, I expected most things to be “all-included,” but there was a price of $10 to be paid every single time when ordering room service, something I haven’t encountered before. Although I was told that it wasn’t for the food, but for the transportation, it was disappointing considering the quality of the food. The breakfast potatoes were incredibly salty, overcooked, whereas the eggs and French toast were not appetizing. The restaurants such as the Blue Marlin and The Steakhouse had good food and I was pleased with it! However, the Sanctuary Town which consists of multiple restaurants were not included at all, which was another disappointment due to the price that was paid for the trip overall. Additionally, the jacuzzi on my balcony did not work and I did not bother asking for it to be fixed, because after viewing the state of the actual tub, which was dirty, I did not want to use it anyways. The staff were kind, particularly the lovely ladies at the cafe in the lobby, but apart from that, there is not much memorable about this resort. Personally, I would not return.
6
Lance
24 oct. 2025
·
A séjourné 4 nuits
1. The property, although beautiful in design needs serious attention. Weathered paint, broken and/or very much worn equipment, signage, etc that have gone way too long with apparent little to no upkeep or pride in appearance. 2. We were in the “upgraded” section of the property, the “Castle”, in a swim out suite of a private pool. The pool was disgusting, dirty and had copies amounts of algae and visible debris and slime all over the bottom and sides. I have seen better pools in apartment complexes. 3. Although the resort is “All Inclusive”, with a huge selling point about “24 hour room service”, it wasn’t until we arrived that the much bragged about room service came with a $10 delivery charge. 4. We were turned away from the restaurant we were most interested in because it was closed for a private party. 5. Sanctuary Town, advertised as a really chic row of restaurants included in the all inclusive package was closed 3 of the 4 nights we were there. Avoid this resort… not worth it. Save your money and go elsewhere.
1. The property, although beautiful in design needs serious attention. Weathered paint, broken and/or very much worn equipment, signage, etc that have gone way too long with apparent little to no upkeep or pride in appearance. 2. We were in the “upgraded” section of the property, the “Castle”, in a swim out suite of a private pool. The pool was disgusting, dirty and had copies amounts of algae and visible debris and slime all over the bottom and sides. I have seen better pools in apartment complexes. 3. Although the resort is “All Inclusive”, with a huge selling point about “24 hour room service”, it wasn’t until we arrived that the much bragged about room service came with a $10 delivery charge. 4. We were turned away from the restaurant we were most interested in because it was closed for a private party. 5. Sanctuary Town, advertised as a really chic row of restaurants included in the all inclusive package was closed 3 of the 4 nights we were there. Avoid this resort… not worth it. Save your money and go elsewhere.
6
Ronny
8 nov. 2025
·
A séjourné 3 nuits
First off, kudos to the pool attendants, restaurant servers, the room cleaning staff, pretty much every one that made our stay worth it, except the concierge and front desk personnel, including the supervisor who did not greeted us. My wife and I were celebrating our 30th anniversary. We chose this hotel after watching a lot of videos in YouTube and social media. We were expected to be greeted with a welcome drink, explain all the activities available, a map of the hotel, wifi access, etc. Just basic info upon checking in. Well, NOTHING of the sort. Just a guy telling us that they have a room with two beds, with partial ocean view (even though the website says a junior suite, with balcony and ocean view) and there is nothing they can do, other than upselling us a suite with true ocean view for almost $400 a night. Not a great anniversary experience so far. Honestly, two big things stand out during our stay: The food is mediocre at best (except for the Japanese Fusion Restaurant). And the rooms are outdated and smelled humid. The beach was closed (we were not told) and will remained closed until further notice. As I mentioned initially, we had to mentioned it was our anniversary at the restaurants, bars and the pools that we started being noticed and congratulated by all the wonderful service staff. The hotel itself did not move a finger for us. It should not be advertised as a 5 star hotel, specially under the name Marriott. No difference with a Holliday Inn.
First off, kudos to the pool attendants, restaurant servers, the room cleaning staff, pretty much every one that made our stay worth it, except the concierge and front desk personnel, including the supervisor who did not greeted us. My wife and I were celebrating our 30th anniversary. We chose this hotel after watching a lot of videos in YouTube and social media. We were expected to be greeted with a welcome drink, explain all the activities available, a map of the hotel, wifi access, etc. Just basic info upon checking in. Well, NOTHING of the sort. Just a guy telling us that they have a room with two beds, with partial ocean view (even though the website says a junior suite, with balcony and ocean view) and there is nothing they can do, other than upselling us a suite with true ocean view for almost $400 a night. Not a great anniversary experience so far. Honestly, two big things stand out during our stay: The food is mediocre at best (except for the Japanese Fusion Restaurant). And the rooms are outdated and smelled humid. The beach was closed (we were not told) and will remained closed until further notice. As I mentioned initially, we had to mentioned it was our anniversary at the restaurants, bars and the pools that we started being noticed and congratulated by all the wonderful service staff. The hotel itself did not move a finger for us. It should not be advertised as a 5 star hotel, specially under the name Marriott. No difference with a Holliday Inn.
10
John
13 nov. 2025
·
A séjourné 4 nuits
The food was a standout at all the restaurants including the buffet. Will come back to this resort.
The food was a standout at all the restaurants including the buffet. Will come back to this resort.
8
Brian Christopher
3 oct. 2025
·
A séjourné 4 nuits
The property is beautiful, the room was great and the food was outstanding. Ginette and Alix in food service went out of their way to make each meal special. They deserve a big bonus! There needs to be more food options though. There were only 5 restaurants to start with and they are not all open every night so options were somewhat limited.
The property is beautiful, the room was great and the food was outstanding. Ginette and Alix in food service went out of their way to make each meal special. They deserve a big bonus! There needs to be more food options though. There were only 5 restaurants to start with and they are not all open every night so options were somewhat limited.
10
Kelly
18 nov. 2025
·
A séjourné 4 nuits
We just returned home from an absolutely fabulous vacation! The grounds were beautiful, but the staff truly made the vacation amazing. From Nicole at the check in, Felix, Miguel, Omar, Abel, Elvi, and Omar by the pool, to Galen and Daniel at the spa, everyone was incredible! Big shout out to Roberto, at the Blue Marlin and the Italian restaurant, your VIP treatment and wonderful smile helped make our 20th wedding anniversary trip spectacular! We can’t wait to return! ❤️❤️❤️❤️❤️
We just returned home from an absolutely fabulous vacation! The grounds were beautiful, but the staff truly made the vacation amazing. From Nicole at the check in, Felix, Miguel, Omar, Abel, Elvi, and Omar by the pool, to Galen and Daniel at the spa, everyone was incredible! Big shout out to Roberto, at the Blue Marlin and the Italian restaurant, your VIP treatment and wonderful smile helped make our 20th wedding anniversary trip spectacular! We can’t wait to return! ❤️❤️❤️❤️❤️
10
Dennis
12 nov. 2025
·
A séjourné 7 nuits
Property is immaculate! Rooms are impeccable. They are clean, quiet, and very comfortable. The staff is over the top welcoming and always helpful. The pool areas are clean and accessible. Only negative is not enough umbrellas for those hot Caribbean days. Alcoholic drinks are readily available and service staff checks on you regularly. The beach area is small and was not accessible during our stay. I believe they are working on it to prevent further erosion. The restaurants are very good overall. The Italian restaurant is by far the best! The Steakhouse and Wok are excellent, I feel the Blue Marlin was below average. Although we didn’t always have a reservation at the Wok, we were always seated. Overall, a very positive experience and highly recommend it.
Property is immaculate! Rooms are impeccable. They are clean, quiet, and very comfortable. The staff is over the top welcoming and always helpful. The pool areas are clean and accessible. Only negative is not enough umbrellas for those hot Caribbean days. Alcoholic drinks are readily available and service staff checks on you regularly. The beach area is small and was not accessible during our stay. I believe they are working on it to prevent further erosion. The restaurants are very good overall. The Italian restaurant is by far the best! The Steakhouse and Wok are excellent, I feel the Blue Marlin was below average. Although we didn’t always have a reservation at the Wok, we were always seated. Overall, a very positive experience and highly recommend it.
8
mohammad ali
8 juil. 2025
·
A séjourné 6 nuits
Good food, super friendly people, overall service is just slow. Aside from that everything’s perfect.
Good food, super friendly people, overall service is just slow. Aside from that everything’s perfect.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
4
Nelson
7 août 2026
·
A séjourné 1 nuit
At least three restaurants out of service. Staff is dead, unresponsive and amenities are limited. It doesnt worth the price!! Not even close.
At least three restaurants out of service. Staff is dead, unresponsive and amenities are limited. It doesnt worth the price!! Not even close.
10
Francisco
31 juil. 2026
·
A séjourné 3 nuits
All the property was inmaculate. The staff informs you always when a no included item you are interested, so no hidden charges. The food was amazing and the kitchen staff were very aware of any special food item you liked more, to please you next day...one of the chefs Julio, even share some goat curry he has made for the staff with me because I let him note i just like. It was some of these small details that want me come back again to the property. The only bad experience was that the beautiful beach I was dreamed for was covered in sargassum and was not able for use, so the full experience was not met. The are a nice asian fussion restaurant the "Wok " that serves sushi rolls, my experience is was the rolls were extremelly cold, and was not a pleasant one...other than this the place was very good. In the room fridge there were some bottles of water, soda and son beers, not bad, but compared with other resorts of the area ( like Secrets) that includes some whyskies and runs, or other spirits i was a difference that others could weight, they have Bars open almost all night and in many places, but there are moments when you prefer not to go outside the room for a drink. But in general the place and location are premium, and very well care. Thank you Sanctuary staff!!!
All the property was inmaculate. The staff informs you always when a no included item you are interested, so no hidden charges. The food was amazing and the kitchen staff were very aware of any special food item you liked more, to please you next day...one of the chefs Julio, even share some goat curry he has made for the staff with me because I let him note i just like. It was some of these small details that want me come back again to the property. The only bad experience was that the beautiful beach I was dreamed for was covered in sargassum and was not able for use, so the full experience was not met. The are a nice asian fussion restaurant the "Wok " that serves sushi rolls, my experience is was the rolls were extremelly cold, and was not a pleasant one...other than this the place was very good. In the room fridge there were some bottles of water, soda and son beers, not bad, but compared with other resorts of the area ( like Secrets) that includes some whyskies and runs, or other spirits i was a difference that others could weight, they have Bars open almost all night and in many places, but there are moments when you prefer not to go outside the room for a drink. But in general the place and location are premium, and very well care. Thank you Sanctuary staff!!!
10
Dianne
15 juil. 2026
·
A séjourné 3 nuits
Great place. Great food. Calming vibes. This resort is not for turning up or getting wild. It gives a zen feel.
Great place. Great food. Calming vibes. This resort is not for turning up or getting wild. It gives a zen feel.
10
Myesha
14 juil. 2026
·
A séjourné 4 nuits
This resort was simply amazing! The property is so beautiful! Staff is so welcoming and accommodating! The food was excellent! We will definitely return in the future!
This resort was simply amazing! The property is so beautiful! Staff is so welcoming and accommodating! The food was excellent! We will definitely return in the future!
6
Karen Ann
13 juil. 2026
·
A séjourné 6 nuits
We really wanted to love the property. This was our 2nd time at Sanctuary, the first was during Covid but that’s another story The pros: It is a beautiful property with 6 pools. Our favorite is the pool in the castle- it’s quiet and on a hot day it is much cooler due to the breezes. If you are into a good time- you need to be in the main pool The staff are truly welcoming and professional. From the moment you exit your transport to the resort to you exit for your flight home. Our housekeeper Nancy and Daniel, our beverage person went out of their way to make sure they were accommodating our needs The wait staff are very hard working and friendly remembering what you like as they got to know you better We had 2 issues with our room and not only was it rectified promptly, the front desk followed up to make sure we were satisfied. The cons: food & beverage only 2 restaurants were open for dinner per day. ( it appeared the hotel was 1/2 occupied) Thus limiting your choices. the restaurants alternated being open, but if you were in a mood for a good steak and the steakhouse was not an option that night- you’d be disappointed The steakhouse was the best restaurant for us. The steaks were wonderful, tender and tasty. I would have liked to have a Bearnaise sauce, but I settled for the mushroom. The other restaurants just missed the mark with flavor. Not sure what was the issue, but just meh- the house wines could improved Unfortunately we won’t be back
We really wanted to love the property. This was our 2nd time at Sanctuary, the first was during Covid but that’s another story The pros: It is a beautiful property with 6 pools. Our favorite is the pool in the castle- it’s quiet and on a hot day it is much cooler due to the breezes. If you are into a good time- you need to be in the main pool The staff are truly welcoming and professional. From the moment you exit your transport to the resort to you exit for your flight home. Our housekeeper Nancy and Daniel, our beverage person went out of their way to make sure they were accommodating our needs The wait staff are very hard working and friendly remembering what you like as they got to know you better We had 2 issues with our room and not only was it rectified promptly, the front desk followed up to make sure we were satisfied. The cons: food & beverage only 2 restaurants were open for dinner per day. ( it appeared the hotel was 1/2 occupied) Thus limiting your choices. the restaurants alternated being open, but if you were in a mood for a good steak and the steakhouse was not an option that night- you’d be disappointed The steakhouse was the best restaurant for us. The steaks were wonderful, tender and tasty. I would have liked to have a Bearnaise sauce, but I settled for the mushroom. The other restaurants just missed the mark with flavor. Not sure what was the issue, but just meh- the house wines could improved Unfortunately we won’t be back
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 11:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
novembre 2026
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Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-10-24: 523.999776159668USD
- 2026-10-25: 452.9997942871094USD
- 2026-10-26: 536.6433233032227USD
- 2026-10-27: 474.999782409668USD
- 2026-10-28: 478.81884606933596USD
- 2026-10-29: 524.9229915039062USD
- 2026-10-30: 440.81264055175785USD
- 2026-10-31: 455.6057637207031USD
- 2026-11-01: 474.999782409668USD
- 2026-11-02: 508.9997920288086USD
- 2026-11-03: 478.80657117919924USD
- 2026-11-04: 450.5811964355469USD
- 2026-11-05: 584.3197830078126USD
- 2026-11-06: 594.1793577148438USD
- 2026-11-07: 577.2797403076172USD
- 2026-11-08: 617.7465997070312USD
- 2026-11-09: 569.1551649047852USD
- 2026-11-10: 590.9997166748047USD
- 2026-11-11: 600.7749057861329USD
- 2026-11-12: 617.7465997070312USD
- 2026-11-13: 563.0658278320312USD
- 2026-11-14: 617.9997564941407USD
- 2026-11-15: 559.1856290649414USD
- 2026-11-16: 505.9157173339844USD
- 2026-11-17: 533.6419588012695USD
- 2026-11-18: 537.535458215332USD
- 2026-11-19: 537.535458215332USD
- 2026-11-20: 578.4679086425782USD
- 2026-11-21: 505.9157173339844USD
- 2026-11-22: 455.9997911132813USD
- 2026-11-23: 455.9997911132813USD
- 2026-11-24: 455.9997911132813USD
- 2026-11-25: 476.9818181518555USD
- 2026-11-26: 476.9818181518555USD
- 2026-11-27: 505.9157173339844USD
- 2026-11-28: 505.9157173339844USD
- 2026-11-29: 471.99978558349613USD
- 2026-11-30: 465.4187348754883USD
- 2026-12-01: 569.1551649047852USD
- 2026-12-02: 569.1551649047852USD
- 2026-12-03: 569.1551649047852USD
- 2026-12-04: 569.1551649047852USD
- 2026-12-05: 600.9997516845704USD
- 2026-12-06: 569.1551649047852USD
- 2026-12-07: 569.1551649047852USD
- 2026-12-08: 569.1551649047852USD
- 2026-12-09: 569.1551649047852USD
- 2026-12-10: 569.1551649047852USD
- 2026-12-11: 523.999776159668USD
- 2026-12-12: 536.5978138916016USD
- 2026-12-13: 536.5978138916016USD
- 2026-12-14: 550.9997817871094USD
- 2026-12-15: 553.4723686401368USD
- 2026-12-16: 498.86828918457036USD
- 2026-12-17: 536.5978138916016USD
- 2026-12-18: 550.9997817871094USD
- 2026-12-19: 536.9997738037109USD
- 2026-12-20: 490.62646977539066USD
- 2026-12-21: 575.9897485107422USD
- 2026-12-22: 561.3280931762696USD
- 2026-12-23: 604.9997246582031USD
- 2026-12-24: 653.9997184082032USD
Cet hébergement n'assure aucun service d'enregistrement en dehors des heures normales de la réception. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et une carte de crédit peuvent être demandées à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- Cet hébergement comprend les dispositifs de sécurité suivants : un détecteur de monoxyde de carbone, un extincteur, un détecteur de fumée, un système de sécurité et une trousse de secours
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Piscine accessible de 06 h 00 à 19 h 00.
- Pour les massages et les soins spa, les réservations doivent être effectuées en contactant ce complexe touristique avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- Les enfants de moins de 18 ans ne sont pas admis dans cet hébergement réservé aux adultes.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- Une arrivée anticipée est possible moyennant un supplément (sujet à disponibilité)
- Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Piscine
Service en chambre
Organisation d'excursions
Nettoyage à sec
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Jacuzzi/Bain à remous
Hammam
Massage
Spa et centre de bien-être
Salon de coiffure/Beauté
Soins corporels
Soins pour le visage
Bar de la piscine
Petit-déjeuner en chambre
Réservé aux adultes
Beach Sun Loungers
Snack Bar/Deli
Services
Organisation d'excursions
Nettoyage à sec
Ménage
Salle de banquet
Service de change
Coffre-fort
Consigne à bagage
Zone fumeurs
Laverie
24-Hour Front Desk
Concierge Services
Lockers Available
Activités
Piscine
Plage privée
Jardin
Parcours de golf (à proximité)
Plage (à proximité)
Plongée
Cyclisme
Pêche
Piscine extérieure
Piscine extérieure chauffée
Musique live
Bicycle Tour Information
Evening Entertainment
Pool (Infinity)
Mobilier d'extérieur
Pool (Rooftop)
Pool (Seasonal Outdoor)
Tennis de table
Terrasse
Fitness Center (nearby)
Parking
Parking
Parking gratuit
Parking (Limited)
Parking Onsite
Connexion Internet
Wi-fi gratuit