Name: Art Hotel Aachen
Address: Adenauerallee 209, Aachen-Mitte, Aachen, Aachen District, North Rhine-Westphalia, Germany, Aachen, Cologne Government Region, Germany
Rating: 8

Guest reviews

8

Very good

Based on 3,257 verified reviews

Who stays here?

Business

56%

Couple

34%

Family

4%

Solo

4%

What guests think

AI-generated summary based on recent guest reviews

At Art Hotel Aachen, travellers highlight friendly staff, good value for short stays, and a location outside the center that is reasonably quiet, well connected by public buses, and still walkable to the sights for some.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

6

Lily

Oct 31, 2025

·

Stayed 4 nights

The room was ok. They don’t make room every day. Not much of amenities around and running by some moody and unfriendly women. Most German are very friendly n warmed people but not at this hotel. Yesterday we went swimming in the dark without light, a young Asian girl came down to turn in the light. She didn’t apologize at all for the inconvenience and instead she was yelling n screaming at me about where I can turn the light on. I paid to stay there and not to turn on the light for them. She didn’t even bother to come near the pool to talk to us. Just stood at the other end like we got covid. We will not stay there again and even free

10

James

Jul 11, 2025

·

Stayed 1 night

Perfect hotel. Clean staff very helpful

10

Bhumika

Apr 17, 2025

·

Stayed 1 night

Comfortable stay

10

Noelle

Feb 24, 2025

·

Stayed 2 nights

Nice room at nice price

4

Roshanna

Oct 19, 2024

·

Stayed 2 nights

As a traveler with some experience of this quality of hotel I was surprised by the unfriendliness of staff. All business, no warmth, everything felt soulless. Did I want my towels changed in the morning? No explanation of sustainability practices, just questions. No bottled water in the room. Clean towels that had seen their day. Nothing to make a guest feel at home. Bare essentials. I doubled the duvet for warmth. Breakfast was average. Grateful to see fresh fruit. Where was the toaster? Didn’t have one! In 2024 this felt more like a hostel than an art hotel. Maybe Aachen has unique standards. This is a hotel I do not recommend if you are seeking convenience to train station, service staff warmth and the sense that you, not your payments, are top priority.

Adenauerallee 209, Aachen-Mitte, Aachen, Aachen District, North Rhine-Westphalia, Germany

Location

A stay at Art Hotel Aachen places you in the heart of Aachen, within a 5-minute drive of Aachener Zoo and RWTH Aachen University. This spa hotel is 1.6 mi (2.6 km) from Suermondt Ludwig Museum and 1.8 mi (2.9 km) from Marschiertor.

Aachener Zoo(1 miles)

RWTH Aachen University(1.3 miles)

Marschiertor(1.5 miles)

Suermondt Ludwig Museum(1.7 miles)

Theater Aachen(1.8 miles)

Elisenbrunnen(2 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:00

Before 12:00

Security deposit

EUR 50 per accommodation on arrival.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of EUR 8 per day, which includes in/out privileges. Limited parking is available.

A continental breakfast is served for a fee of approximately EUR 18 for adults and EUR 10 for children. Breakfast hours are weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Pets are allowed at the hotel with a fee of EUR 12.00 per pet, per day. Service animals are exempt from fees.

Check-in is from 3:00 PM to 11:00 PM, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request and is subject to availability.

The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Specific details on room accessibility are not provided.

The hotel is located in the heart of Aachen, within a 5-minute drive of Aachener Zoo and RWTH Aachen University. It is approximately 1.6 mi (2.6 km) from Suermondt Ludwig Museum and 1.8 mi (2.9 km) from Marschiertor.

The hotel features an indoor swimming pool, which is accessible from 4:00 PM to 10:00 PM.

Children are allowed at the hotel, and the minimum age for children to stay for free is not specified.

The hotel offers rollaway beds for a fee of EUR 35.00 per day, and advance request or confirmation is required. Information on cribs is not provided.

Art Hotel Aachen

Amenities

Property description

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