Is parking available at the property?

Yes, free self parking is available on-site. Valet parking is also offered.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:30 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Elevators are available.

What is the location of the property in relation to key landmarks?

The property is located in the heart of Agadir, a short 4-minute walk from Agadir Beach and 4 minutes by car from Agadir Marina. It is also 1.9 miles from Souk El Had and 14.2 miles from Taghazout Beach.

Does the property have a swimming pool?

Yes, there are 2 outdoor swimming pools, including a heated pool and a children's pool. The pools are operational year-round.

What are the policies for guests staying with children?

Children 11 years old or younger stay free when occupying the parent or guardian's room, using existing bedding.

TUI SUNEO Kenzi Europa - Agadir 5-Star Hotel

Average nightly price at TUI SUNEO Kenzi Europa by month, last 12 months (USD)
Month	Average price
January	$80
February	$93
March	$93
April	$97
May	$97
June	$91
July	$92
August	$130
September	$94
October	$84
November	$83
December	$89

What guests think

At TUI SUNEO Kenzi Europa, guests frequently praise the friendly staff, beachside location, and family-friendly pools and slides, while concerns include occasional noise, dated or under-maintained areas, and inconsistent cleanliness or smells.

Several guests enjoyed the animation team and evening shows, while others felt daytime activities were limited. Rooms are often modern and spacious with some sea views, but reviews note firm mattresses, unreliable Wi‑Fi, and occasional key‑card or finish issues. Breakfast is commonly enjoyed, though comments include flies around food and disappointing value from extra charges for drinks or dinner; one review reported getting sick. Overall, it offers a lively resort experience with some trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Pools and waterslides are popular, with access to a private beach area and pleasant gardens; some refurbishment is noted. Entertainment quality varies, and multiple reviews mention a dated gym with limited hours, spa/sauna restrictions or works, and a heated pool only in winter.

Related guest reviews

8

Nadia

Nov 4, 2025

·

Stayed 2 nights

We had a nice couple of days, kids loves the slides and pool area, really close to the beach. What makes this hotel is the staff, they go above and beyond.

10

Youssef

Apr 30, 2025

·

Stayed 2 nights

Great Spot ! Very convenient !!! Has private beach section, big plus !!! Walking distance to Agadir corniche / shopping area/ agadir marina. I would like to commend Faycal at the front desk who provided us with great customer service and got us great room with beach view !!! He was very friendly and welcoming !!! Please pass along this compliment to Faycal. Keep up the great work! Best, Y.E

10

Hayley

Feb 22, 2025

·

Stayed 3 nights

We had such an enjoyable family stay. Animation team friendly and welcoming. All staff friendly. Facilities fantastic. Clean rooms. Cleaned everyday. Entertaining for the children. Great evening entertainment. Location great. Cross over the road to a lovely beach promenade. Easy walk to shops/cafes. Croc park great day out. Nice breakfast food choices. We didn’t want to come home. Not so good-

10

stephen

Oct 29, 2023

·

Stayed 7 nights

This is the only hotel i have ever come back to. Excellent location Excellent staff Excellent animation team It felt like a big family Everything was in one place , unlike other hotels where everything is a long walk to get to. Beautiful gardens and walking areas to get away from things My din loved the water slides Once again THANK YOU

4

abdhalli

Apr 20, 2023

·

Stayed 5 nights

Hôtel bruyant de 8h30 à minuit : le matin dès 8h30 les gentilles femmes de ménages déplacent les meubles dans les chambres au dessus ça fait un bruit monstre. La musique a la piscine la journée et le soir avec jusqu’à minuit des spectacles. Personnel à l’entrée sympathique sauf à la réception qui ne dit jamais bonjour même si vous passez 10 fois devant eux à part si vous êtes une touriste européenne. Chambre très propre. Salle de sport trop vieille, les machines ont plus de 20 ans. Piscine superbe pour les enfants. Animateurs très impliqués.

Translate

4

josiane

Oct 8, 2025

·

Stayed 2 nights

Comment peut on catégoriser cet hôtel dans la rubrique luxe? l entrée est banale, le hall a du avoir son heure de gloire dans les années 80/90? l'espace aqua park est lamentable, l hôtel annonce une piscine chauffée, je téléphone pour en avoir la confirmation, la réponse est positive et quand nous arrivons, on nous avoue qu'elle n'est chauffée qu'en hiver! La chambre qui nous a été attribuée, compte tenu de notre mécontentement, était confortable et en plutôt bon état, mais dans l ensemble, le rapport qualité/prix est mauvais, compte tenu de la concurrence immédiate! je ne recommande pas, seul point positif: le monsieur qui s'occupe des bagages ou vous aide à appeler un taxi avec un sourire merveilleux

Translate

4

Sophie

Feb 14, 2023

·

Stayed 6 nights

Points positifs : le personnel support (femme de ménage, technicien) sont très gentils Points négatifs : - dès mon arrivée dans la chambre, un personnel est rentré sans frapper - les buffets se ressemblent tous les jours, certains personnels du restaurant (le soir) sont impolis, - la salle de sport n'ouvre que 3h par demi journée (de 9h-13h et 15h-18h) et ses équipements sont vieux, cassés, il manque des câbles, - sauna non inclus, reste du spa (hammam) en travaux (non indiqué sur le site) - la vétusté de l'hôtel (serviettes, salle de bain, spa) ne vaut pas ses 4 etoiles

Translate

8

Joanne

Nov 14, 2024

·

Stayed 7 nights

The hotel was very nice it was being refurbished but what they had done was to a high standard the restaurant staff were very friendly the food was basic but there was a good selection and always served hot the only downside was the entertainment team there was nothing on during the day and evening entertainment was very poor considering there were 5 in animation team so we were very fed up especially in the evening

10

SINEAD

Oct 16, 2022

·

Stayed 4 nights

I enjoyed every minute of my stay. I stayed bed and breakfast and enjoyed the choice at breakfast. The staff were friendly and professional at all times. The location is great being just a 5 minute stroll to the long vast beautiful beach. Simply ask at the reception and get a ticket to the allocated spot on the beach with free sunbeds and parasols. PLEASE DO NOT ASK FOR BLONDE HIGHLIGHTS IN THE HOTEL HAIRDRESSER. I ran out when the hairdresser tried to blow dry product left in my hair. Loads of my hair was damaged forever and fell out when I washed and combed back in my hotel room.

10

Edward

Apr 11, 2023

·

Stayed 5 nights

Perfect family beach-based relaxation base after a couple of hectic fun days in Marrakech. Lovely staff, gardens, pools and facilities near to beach, restaurants and entertainment

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests report clean rooms and regular housekeeping, but reviews also cite occasional dirty or smelly areas, worn towels, unchanged linens on arrival, and even pest issues.

Related guest reviews

10

Khulood

Apr 4, 2025

·

Stayed 4 nights

I thoroughly enjoyed my stay at the hotel. The room was impeccably clean—thanks to the diligent housekeeping staff. The kitchen team was also kind and polite, adding to the positive experience. Most of the receptionists, especially the young men, were professional and helpful. However, one staff member, Hajer, stood out negatively. She had an uncooperative attitude and misled me twice. This morning, she argued with me, refusing to assist with printing my boarding pass—contrary to her colleague, who was more than willing to help. Despite her coworker’s kindness, Hajer insisted they don’t offer printing services before 9 AM and dismissed my request without consideration. Given her poor communication and unwillingness to assist, I believe she is not well-suited for the front desk role. Additional training in guest relations and professionalism would greatly benefit her.

4

Benz

Sep 3, 2023

·

Stayed 1 night

酒店里一股发霉的味道，环境还可以但是设施很旧，关键是第二天我发现我被跳蚤咬了

Translate

6

KHADIJA

Jan 13, 2026

·

Stayed 2 nights

Chambre propre Il faut juste changer les serviettes blanc gris et effilochées

Translate

4

Shahla

Apr 28, 2025

·

Stayed 2 nights

The room was not clean first they give us first building the room was lik very very dirty and the whole building was smelling gas and it was back side of the building and we had garbage view Than they changed it to the other building but the hotel was not quite and u couldn’t Salerno at least till 2 am Breakfast was good and location was good The lobby was smelling very bad

8

samia

Feb 1, 2023

·

Stayed 1 night

Nous sommes arrivés tard et nous avons été bien accueilli. Par contre, lors de notre couchage nous avons remarqué que les draps d'un lit n'ont pas été changés. Le personnel a agit rapidement et s'est excusé.

Translate

10

Hayley

Feb 22, 2025

·

Stayed 3 nights

We had such an enjoyable family stay. Animation team friendly and welcoming. All staff friendly. Facilities fantastic. Clean rooms. Cleaned everyday. Entertaining for the children. Great evening entertainment. Location great. Cross over the road to a lovely beach promenade. Easy walk to shops/cafes. Croc park great day out. Nice breakfast food choices. We didn’t want to come home. Not so good-

8

malika

Dec 5, 2025

·

Stayed 1 night

Personnels au top , la chambre propre très spacieuse salle de bain nickel. Petit déjeuner qui fait l’affaire.

Translate

8

Ogun

Jun 10, 2023

·

Stayed 6 nights

It wasnt very clean

8

Victoria

Jan 17, 2026

·

Stayed 1 night

Clean hotel, amazing and professional staff, wonderful breakfast. I would definitely revisit this hotel.

8

Per-Erik

Apr 20, 2025

·

Stayed 1 night

Modern and clean room. Fairly large room. Nice balcony with some sea view. Bed was too firm for me.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are often modern and spacious with some sea views, but reviews note firm mattresses, unreliable Wi‑Fi, and occasional key‑card or finish issues.

Related guest reviews

8

Barbara

Jun 14, 2023

·

Stayed 5 nights

A notre arrivée une chambre non conforme a notre demande juste en face d une boite de nuit un bruit infernal jusqu'à 5 h du matin l établissement nous as trouvé une autre chambre grace a la la persévérance de mon mari

Translate

10

Pankaj

Sep 22, 2025

·

Stayed 3 nights

Well sized accommodation. Good variety of food with local varieties. Improvment: Place net coverings on foods that attract flies..as weather conditions need it.

4

Shahla

Apr 28, 2025

·

Stayed 2 nights

The room was not clean first they give us first building the room was lik very very dirty and the whole building was smelling gas and it was back side of the building and we had garbage view Than they changed it to the other building but the hotel was not quite and u couldn’t Salerno at least till 2 am Breakfast was good and location was good The lobby was smelling very bad

6

Evie

Sep 23, 2023

·

The wifi is really poor, a couple of the waiters had a rude and abrupt attitude towards us, the food had flies around it in the dining room and the food was very samey. The pool area is pretty and the cleaning and reception staff were fairly nice, room was large and was fairly well maintained.

4

Ilana

Feb 28, 2025

·

Stayed 1 night

A average or less 3 star hotel. Soap in shower empty, no shampoo in its holder. Acoustics terrible -- every chair moved above or next door heard. Clearly newly refurbished... in cheap mdf.

8

malika

Dec 5, 2025

·

Stayed 1 night

Personnels au top , la chambre propre très spacieuse salle de bain nickel. Petit déjeuner qui fait l’affaire.

Translate

8

Bryan

Feb 18, 2023

·

Stayed 2 nights

Chambre propre et plutôt grande avec balcon. De grosses défaillances avec les cartes d'entrée pour la chambre. 3 fois en 3 jours obligé d'aller demander à réactiver la carte. Le prix des boissons lors d'une formule petit-déjeuner uniquement. Trop cher par rapport au niveau de vie du Maroc. 40mad un thé à la menthe autant aller se promener et le prendre dans un bar autour.

Translate

8

Per-Erik

Apr 20, 2025

·

Stayed 1 night

Modern and clean room. Fairly large room. Nice balcony with some sea view. Bed was too firm for me.

10

Jason

Mar 2, 2026

·

Stayed 2 nights

Nice comfy bed

10

Wassim

Jan 31, 2023

·

Stayed 5 nights

Nice Hotel, with nice rooms as in pictures, and amiable and helpful staff. I was scared to book because of some of the reviews but I was pleasantly surprised by finding them not true and the hotel was excellent. The room was cleaned daily and I had a fantastic view of the ocean. Thanks, Kenzi Europa for making my trip very pleasant :)

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, welcoming, and helpful, with specific staff commended; however, some guests encountered rude or unhelpful interactions and room-allocation or communication issues.

Related guest reviews

8

Nadia

Nov 4, 2025

·

Stayed 2 nights

We had a nice couple of days, kids loves the slides and pool area, really close to the beach. What makes this hotel is the staff, they go above and beyond.

10

Khulood

Apr 4, 2025

·

Stayed 4 nights

I thoroughly enjoyed my stay at the hotel. The room was impeccably clean—thanks to the diligent housekeeping staff. The kitchen team was also kind and polite, adding to the positive experience. Most of the receptionists, especially the young men, were professional and helpful. However, one staff member, Hajer, stood out negatively. She had an uncooperative attitude and misled me twice. This morning, she argued with me, refusing to assist with printing my boarding pass—contrary to her colleague, who was more than willing to help. Despite her coworker’s kindness, Hajer insisted they don’t offer printing services before 9 AM and dismissed my request without consideration. Given her poor communication and unwillingness to assist, I believe she is not well-suited for the front desk role. Additional training in guest relations and professionalism would greatly benefit her.

6

Shanoor

May 15, 2023

·

Stayed 7 nights

The hotel is okay for what you pay everything is near by. They don’t have a functioning iron or an iron board. Some of the staff are rude and say stuff to fob you off. The slightly big guy in the blue jacket was rude cos I said we paid this much money for rooms and you don’t have a working iron bow was I meant to wear my clothes which weee creased. Mainly that employee who was rude maybe is the manager.

10

KOKO

Jan 12, 2026

·

Stayed 1 night

Room and staff are excellent. Good breakfast and dîner

6

Halafi

Dec 24, 2023

·

Stayed 2 nights

Er was een personeelslid die verschrikkelijk nep is. Hij lacht je toe maar er komt niets positiefs uit. 2 voorbeelden: hij heeft ons laten wachten tot 15:00 uur terwijl onze kamer vrij was. Samen met mijn vrouw kregen we een kamer met 3 bedden, niet conform mijn reservering. Ik heb mijn ongenoegen geuit, hij beloofde mij terug te bellen voor een andere kamer maar helaas kwam hij de afspraak niet. Een paar uur later kwam ik naar de receptie om beklag te doen maar desbetreffend personeelslid was al naar huis gegaan zonder enkele bericht achter te laten.Faical, een lieve collega van hem, heeft een avondeten kamer geregeld, na 1 nacht slapen op 3 losse bedden. Een mooi hotel verdient z’n receptionist echt niet.De rest die ik daar sprak is beleefd, zeer behulpzaam en super vrolijk. Mooi hotel met ideale ligging. Het ontbijt was royaal en men kan zich vertoeven met allerlei lekkernijen. Bedankt Faical en de parkingmedewerkers.

Translate

10

Youssef

Apr 30, 2025

·

Stayed 2 nights

Great Spot ! Very convenient !!! Has private beach section, big plus !!! Walking distance to Agadir corniche / shopping area/ agadir marina. I would like to commend Faycal at the front desk who provided us with great customer service and got us great room with beach view !!! He was very friendly and welcoming !!! Please pass along this compliment to Faycal. Keep up the great work! Best, Y.E

10

Mbark

Jan 24, 2023

·

Stayed 2 nights

Amazing service from the reception down to the waiters, I had great stay with my mum and my youngest brother. The staff is very welcoming especially the Guest relations manager Ikram she is exceptional and she went extra miles to make sure we are all settled. the beach view was exceptionally beautiful. The food is tasty with a variety of choices. I definitely recommend the place, whether it’s a business trip or a vacation with family and friends. It’ll definitely be delightful.

4

abdhalli

Apr 20, 2023

·

Stayed 5 nights

Hôtel bruyant de 8h30 à minuit : le matin dès 8h30 les gentilles femmes de ménages déplacent les meubles dans les chambres au dessus ça fait un bruit monstre. La musique a la piscine la journée et le soir avec jusqu’à minuit des spectacles. Personnel à l’entrée sympathique sauf à la réception qui ne dit jamais bonjour même si vous passez 10 fois devant eux à part si vous êtes une touriste européenne. Chambre très propre. Salle de sport trop vieille, les machines ont plus de 20 ans. Piscine superbe pour les enfants. Animateurs très impliqués.

Translate

10

SAÏD

Jun 10, 2023

·

Stayed 4 nights

bonjour, le personnel super accueillant bonne. ambiance autour des animations du soir et la piscine propreté des chambres très correct bon buffet au petit déjeuner ds l'ensemble le personnel de l'hôtel sont très sympathiques

Translate

8

Victoria

Jan 17, 2026

·

Stayed 1 night

Clean hotel, amazing and professional staff, wonderful breakfast. I would definitely revisit this hotel.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Very convenient for the beach promenade, marina, and shops, with some stays benefiting from a private beach section.

Related guest reviews

8

Nadia

Nov 4, 2025

·

Stayed 2 nights

We had a nice couple of days, kids loves the slides and pool area, really close to the beach. What makes this hotel is the staff, they go above and beyond.

8

Mohamed

Jan 26, 2023

·

Stayed 2 nights

Great location

8

Brigitte

Jan 19, 2023

·

Stayed 7 nights

Hotel bien situé proche de la plage et tous les commerces Chambre super literie au top propreté impeccable Prendre que le petit déjeuné car le buffet du midi et du soir cher et pas terrible vous mangez mieux et moins cher sur l'esplanade

Translate

10

Karen

Mar 6, 2025

·

Stayed 2 nights

Found this hotel brilliant, very central

10

Youssef

Apr 30, 2025

·

Stayed 2 nights

Great Spot ! Very convenient !!! Has private beach section, big plus !!! Walking distance to Agadir corniche / shopping area/ agadir marina. I would like to commend Faycal at the front desk who provided us with great customer service and got us great room with beach view !!! He was very friendly and welcoming !!! Please pass along this compliment to Faycal. Keep up the great work! Best, Y.E

10

Hayley

Feb 22, 2025

·

Stayed 3 nights

We had such an enjoyable family stay. Animation team friendly and welcoming. All staff friendly. Facilities fantastic. Clean rooms. Cleaned everyday. Entertaining for the children. Great evening entertainment. Location great. Cross over the road to a lovely beach promenade. Easy walk to shops/cafes. Croc park great day out. Nice breakfast food choices. We didn’t want to come home. Not so good-

8

Marwane

Feb 23, 2023

·

Stayed 5 nights

Très bien situé. Petit déjeuner varié. Très bien

Translate

8

Shakeel

Feb 23, 2023

·

Stayed 5 nights

I liked the cleanliness and pressure of the shower and also the location

10

SINEAD

Oct 16, 2022

·

Stayed 4 nights

I enjoyed every minute of my stay. I stayed bed and breakfast and enjoyed the choice at breakfast. The staff were friendly and professional at all times. The location is great being just a 5 minute stroll to the long vast beautiful beach. Simply ask at the reception and get a ticket to the allocated spot on the beach with free sunbeds and parasols. PLEASE DO NOT ASK FOR BLONDE HIGHLIGHTS IN THE HOTEL HAIRDRESSER. I ran out when the hairdresser tried to blow dry product left in my hair. Loads of my hair was damaged forever and fell out when I washed and combed back in my hotel room.

10

Edward

Apr 11, 2023

·

Stayed 5 nights

Perfect family beach-based relaxation base after a couple of hectic fun days in Marrakech. Lovely staff, gardens, pools and facilities near to beach, restaurants and entertainment

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is generally well liked, but overall food quality is inconsistent, with some finding buffets repetitive or basic; several comments note flies around food and extra charges for drinks or dinner, and one review reported illness.

Related guest reviews

10

Pankaj

Sep 22, 2025

·

Stayed 3 nights

Well sized accommodation. Good variety of food with local varieties. Improvment: Place net coverings on foods that attract flies..as weather conditions need it.

10

KOKO

Jan 12, 2026

·

Stayed 1 night

Room and staff are excellent. Good breakfast and dîner

8

Brigitte

Jan 19, 2023

·

Stayed 7 nights

Hotel bien situé proche de la plage et tous les commerces Chambre super literie au top propreté impeccable Prendre que le petit déjeuné car le buffet du midi et du soir cher et pas terrible vous mangez mieux et moins cher sur l'esplanade

Translate

2

Yassine

Jun 8, 2024

·

Stayed 1 night

Idk where to start I came from the united states to spend few days (honey moon) at this property let me tell you the pictures advertised on Expedia are misleading. They advertise 4 stars but I wouldn’t give it a single star. The food was terrible! My wife was vomiting with bad stomach pain the whole night be aware don’t eat there !! Pasta is over cooked the fish is dry the Moroccan tagin have only vegetables no meat ! The salad bar has horrible un-tasty flavors ! And the soup tastes like concrete! ! I worked over 20 years in the hospitality industry in the US and never seen something disgusting like this ! The only ONE thing about this hotel is well located other than that PLEASE DON’T WASTE YOUR MONEY!!!

8

Filip

Jan 19, 2025

·

Stayed 7 nights

Nice hotel, well renovated. Breakfast organisation (hectic) and variety can be better

8

malika

Dec 5, 2025

·

Stayed 1 night

Personnels au top , la chambre propre très spacieuse salle de bain nickel. Petit déjeuner qui fait l’affaire.

Translate

6

Celia

Jun 22, 2025

·

Stayed 11 nights

Hotel amazing food not many options

8

Victoria

Jan 17, 2026

·

Stayed 1 night

Clean hotel, amazing and professional staff, wonderful breakfast. I would definitely revisit this hotel.

8

Joanne

Nov 14, 2024

·

Stayed 7 nights

The hotel was very nice it was being refurbished but what they had done was to a high standard the restaurant staff were very friendly the food was basic but there was a good selection and always served hot the only downside was the entertainment team there was nothing on during the day and evening entertainment was very poor considering there were 5 in animation team so we were very fed up especially in the evening

2

Youssef

Jul 28, 2022

·

Stayed 1 night

Bonjour nous avons pris un séjours en demi pensions. malheureusement les boissons ne sont pas incluses .celà veut dire que l obtention d une bouteille d eau coute 30 dirham ce qui est désagréable. Deplus ,la piscine était très petite avec nombreuses personnes dedans ce qui est impossible à nager. Par ailleurs ,le restaurant était décevant:pas de variété, pas de fruit de saison (melon ) .nous avions l impression que l hotel cherche à faire des économies. Je vous le déconseille !

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

TUI SUNEO Kenzi Europa

Prices for TUI SUNEO Kenzi Europa

Monthly average prices

About this property

Location

Room options

Junior Suite King Size Bed Garden View

Deluxe Room King Size Bed Pool View

Premium Room Twin Beds Pool View Seaside View

Deluxe Room King Size Bed Seaside View

Premium Room King Size Bed Pool View Seaside View

Superior Room King Size Bed

Superior Room Twin Beds

Deluxe Room Twin Beds Seaside View

Prestige Suite King Size Bed Sea View

Deluxe Room King Twin Beds Pool View

Guest reviews of TUI SUNEO Kenzi Europa

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about TUI SUNEO Kenzi Europa

Considering this hotel for your Agadir trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12 $106	13 $106	14 $104
15 $104	16	17	18	19	20	21
22	23	24	25	26	27	28
29	30