Name: Sheraton Montazah Hotel
Address: Corniche Road, Alexandria, Alexandria (and vicinity), Egypt, Alexandria, Alexandria Governorate, Egypt
Rating: 7.13

Guest reviews

7.1

Good

Based on 838 verified reviews

Who stays here?

Business

23%

Couple

23%

Family

33%

Group

11%

Solo

8%

What guests think

AI-generated summary based on recent guest reviews

At Sheraton Montazah Hotel, travellers consistently praise the warm, helpful staff, while many also report that rooms and public areas feel dated, with some noise from the street and occasional renovation work affecting the overall experience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

6

Nabeel

4 Nov 2025

·

Stayed 7 nights

The front desk persons not very professional.. I know they working there for long time,they feel they are the owners.

10

Thaddeus

27 Oct 2025

·

Stayed 5 nights

The staff could not have been nicer

10

Marianne

20 Oct 2025

·

Stayed 2 nights

Nice Staff

10

Osama

27 Sept 2025

·

Stayed 10 nights

The room was really clean, specially Mrs Aya El Said was very nice and always make sure we don't miss anything. In the general, the customer service was great and Mr. Ayman Zein answered all our request. At the pool, it was very clean and the staff really paid attention to our needs, specifically Michael.

10

Mahmoud

25 Aug 2025

·

Stayed 1 night

Overall fantastic stay at Sheraton Montaza - perfect location, had the Presidential Suite and another room. Great price, great experience and staff. Pool, beach, workout room. They gave us 1 hour late checkout because the room took an hour longer to get it ready (we also did book super late to be fair). My only feedback they should be more flexible with later checkout (we came at 9pm and checked out 1 pm) and paid much higher rate on the rooms because of a last minute booking. However they accommodated us in other ways and were flexible with certain things so definitely appreciate it. Will definitely stay again!!!

Corniche Road, Alexandria, Alexandria (and vicinity), Egypt

Location

With a stay at Sheraton Montazah Hotel in Alexandria (Al-Muntazah), you'll be within a 5-minute drive of Kouta Park and El Mamurah Beach. This beach hotel is 0.9 mi (1.4 km) from Montazah Beach and 0.9 mi (1.4 km) from Montazah Palace.

Montazah Beach(0.8 Miles)

Montazah Palace(0.8 Miles)

El Mamurah Beach(1.5 Miles)

Kouta Park(1.7 Miles)

Sidi Bishr Mosque(2.6 Miles)

Mahmoud Said Museum(3.9 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 05:30

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self-parking is available on-site for a surcharge of EGP 150 per day. The parking is uncovered and wheelchair accessible. Reservations are not required.

A buffet breakfast is available daily from 6:00 AM to 11:00 AM for a fee of approximately EGP 650 for adults and EGP 325 for children aged 6 to 12. Children aged 5 and younger eat free breakfast.

No pets or service animals are allowed at this property.

Check-in is from 3:00 PM until 5:30 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

Airport shuttle services are available for a surcharge of EGP 2400 per vehicle (one-way, maximum occupancy 3). Guests must arrange the transfer by contacting the property 48 hours prior to arrival.

The hotel offers several accessibility features, including elevators, wheelchair-accessible parking, and limited wheelchair-accessible facilities. There are also visual alarms in hallways and a wheelchair-accessible concierge desk.

The hotel is located in Alexandria (Al-Muntazah), within a 5-minute drive of Kouta Park and El Mamurah Beach. It is approximately 1.3 km from Montazah Beach and Montazah Palace, and 15 km from Alexandria International Airport.

Yes, the hotel features a seasonal outdoor pool, which is open from April 25 to October 31. Pool access is available from 9:00 AM to 6:00 PM.

Children aged 6 years old or younger can stay free when occupying the parent or guardian's room, using existing bedding.

The hotel offers rollaway beds for a fee of EGP 500 per day. Advance request or confirmation may be required for availability.

Sheraton Montazah Hotel

Amenities

Property description

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Guest reviews