Is parking available at the property?

Yes, the property offers free onsite parking. Uncovered self-parking is available for a fee of NZD 10 per day. No reservation is required.

What type of breakfast is offered and what are the serving hours?

A continental breakfast is available daily from 7:00 AM to 9:30 AM for a fee of approximately NZD 20 for adults and NZD 12 for children.

Does the property allow pets?

The property does not allow pets, except for service animals which are exempt from this policy.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 10:00 AM. Early check-in and late check-out are available for a fee, subject to availability. Guests can request these options by contacting the property at least 24 hours before arrival.

Are airport shuttle services available?

Yes, complimentary airport shuttle services are available 24 hours. Guests must contact the property with their arrival details before travel to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Accessible rooms and bathrooms are available, ensuring comfort for guests with disabilities.

Where is the property located in relation to key landmarks?

The property is located in Mangere, Auckland, just a 3-minute drive from Mount Mangere and 9 minutes from Rainbow's End. It is approximately 5.9 km (3.7 miles) from Auckland International Airport and close to several attractions including Ambury Regional Park and Butterfly Creek.

What are the policies for guests staying with children?

Children are welcome at the property. One child aged 6 years old or younger stays free per registered adult when using existing bedding in the parent's or guardian's room.

Auckland Airport Kiwi Hotel - Comfortable Stay

Average nightly price at Auckland Airport Kiwi Hotel by month, last 12 months (USD)
Month	Average price
January	$68
February	$74
March	$67
April	$59
May	$51
June	$50
July	$55
August	$54
September	$57
October	$53
November	$69
December	$57

What guests think

Auckland Airport Kiwi Hotel draws travelers for its convenient location near the airport, free shuttle, and generally good value, while feedback frequently notes friendly staff alongside dated spaces, maintenance niggles, and inconsistent standards across rooms and facilities.

Many guests find rooms comfortable enough for an overnight stay, but others report noise, worn decor, and unreliable Wi-Fi. Cleanliness is mixed, with several comments about bathroom grime, musty or chemical odors, and occasional pests, contrasted by reviews praising tidy rooms. On-site dining and breakfast draw varied reactions, from tasty dinners to poor value or limited options. Expect a budget-friendly, practical stopover close to the terminals.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Frequent praise for the free yellow-bus airport shuttle and the handy on-site restaurant and bar; parking is available, with some using stay-and-park. Downsides include no elevator and reports that the shuttle can be crowded or slower due to multi-hotel loops.

Related guest reviews

10

Rowan

Sep 7, 2025

·

Stayed 1 night

We have stayed here before flying overseas for a holiday and the night we get back from Airport. Property reasonably priced, free parking for 10 days and free transport to and from Airport. Perfect and tidy, ground level accomodation close to restaurant and reception. Perfect for what we wanted.

10

Douglas

Mar 16, 2025

·

Stayed 1 night

Close to the airport and the airport shuttle was convenient and easy. Restaurant on site. Laudry available as well.

10

Catherine

Dec 24, 2025

·

Stayed 1 night

I had a quiet and comfortable stay in a queen room. The shower was very good. The customer service at this hotel is excellent. I had to contact them before my stay and they were quick in replying with good info and friendliness. At the hotel, the chap checking me in was friendly and helpful - many thanks for the late checkout. The yellow airport bus is free if you stay here. I highly recommend this hotel for somewhere to stay near the airport and it would also be a great place for people visiting Ambury Regional Park.

8

Frank

Oct 6, 2025

·

Stayed 1 night

Hotel was clean and staff were friendly Note: there isn't a lift. So if you're on the second floor you might need help with your bags (which the staff provided)

8

Mark

Jan 6, 2026

·

Stayed 1 night

Parking good, wanted dinner but fryer was out of action so had to walk to a nearby hotel.

8

Carolyn

Dec 12, 2024

·

Stayed 1 night

Auckland Airport Hotel is very convenient and they have a free shuttle bus to the Airport. Excellent Dining facilities with a wonderful menu.

8

Bencio Jr Gumba

Dec 9, 2025

·

Stayed 1 night

Location to the airport and shuttle service

8

Steven

Oct 29, 2025

·

Stayed 1 night

Free airport shuttle is easy to use and a great perk.

8

Mallory

Jan 30, 2023

·

Stayed 1 night

The shuttle was very packed and took way longer than I was expecting to wait for after a long day of traveling!

8

Dee

Oct 25, 2024

·

Stayed 2 nights

Staff friendly and helpful-took my bigger case up as no lift. Quick check in and out. Yellow bus from and too terminal is included ($NZ8 each way per person for other hotels). Bedroom was fairly modern with good facilities (and clean bedding) but bathroom was a bit tired (plenty of towels and hot water tho). Didn’t use the restaurant but prices were reasonable. Plenty of car park space. There are a few small shops 10mins walk away or Māngere Centre is 25mins walk away-more shops, supermarkets, banks and fast food places. The hotel is on a main road but that didn’t disturb me tho noisy neighbours did. Overall for what you pay it’s a good deal.

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Cleanliness

Feedback is mixed: many guests found rooms tidy, but multiple reviews cite bathroom grime, musty or chemical odors, and occasional pests, plus missed details like dirty linens or hair.

Related guest reviews

4

Mai

Oct 7, 2025

·

Stayed 1 night

Pros: good mattress (firm) and quality lining bedsheets, free shuttle buses to the airport Cons: disgusting smell by using a very very cheap room spray from the lobby to the hotel room, which destroys the total experience. The smell causes a very negative impression on the quality of the hotel. Hope this could be fixed.

2

Anthony

Jan 12, 2023

·

There were 10 visible cockroaches and the sheets were not clean

4

Freda

Nov 5, 2025

·

Stayed 1 night

Staff were lovely. But cleanliness is bad. The shower was filmy and grout dirty. Mirror in bathroom wasn’t clean. Carpet especially in hallway needs to be steam cleaned. Around fridge door around table edges. Everything has a surface wipe only. Due to this I won’t be staying again as not up to standard.

4

patrik

Dec 6, 2025

·

Stayed 1 night

Very dirty

6

Jo

Jul 31, 2025

·

Stayed 1 night

Unfortunately our flight had been delayed so we literally got to the room had a shower and left nit long after. The room smelt bad and there was a pile of toe nails near edge of bed on carpet so clearly not vacuumed well or at all. Smelt like smelly shoes

8

Christopher

Aug 27, 2025

·

Stayed 3 nights

The room was warm, quiet, and comfortable, with adequate car parking. It is close enough to the airport to be convenient for an early flight out. The bathroom let the place down in that it needed a deep clean. There was limescale build-up on the shower head, mould in the tile grout, and no plug for the sink. There was only one staff member on duty when dining in an evening so I ended up not ordering dessert as there was no service after finishing my main course.

2

Natasha

Jan 4, 2023

·

Stayed 19,356 nights

This hotel was very dated and absolutely the dirtiest hotel I have ever seen. Not sure how it passes any regulations. Furniture is warn out. Bugs, mold, other people’s hair. Don’t fall for the shuttle included. It was very late at night when we arrived and left at 530am.

6

Emma

Sep 11, 2025

·

Stayed 1 night

The staff at reception were very lovely and accomodating. Unfortunately the room was very unclean with lots of hair on the bed, mirrors and sinks unclean and the bathroom smelt like mould. The room service attendant was not very friendly, but the free/ easy transport to the airport was nice.

8

Michael

Oct 31, 2025

·

Stayed 3 nights

Clean rooms and amenities

6

Patricia

Dec 1, 2025

·

Stayed 2 nights

Staff were friendly and helpful, let down by the cleanliness. I’m a cleaner so I see everything that’s wrong the moment I walk in a room. Skirting needs to be cleaned, mirrors and glass were terrible - cleaner has used a dirty wet cloth to wipe mirror and then just left it to dry. Wall around bin had spill marks. Picture on wall had fingerprints all over it. No teaspoons, no handtowel or bathmat left, odd amounts of glasses, cups, teabags etc. All small details but they make the difference between a good review to a bad one.

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AI-generated summary based on recent guest reviews

Rooms

Rooms range from basic or dated to some newly updated; beds are generally comfortable. Common issues include noise from corridors or the road, noisy or weak air-conditioning, and unreliable Wi-Fi, with limited storage or fittings in some bathrooms.

Related guest reviews

6

Emma

Jun 27, 2025

·

Stayed 1 night

Neighbours partied until 5.30 am

8

Franzi

Jan 14, 2023

·

Stayed 19,371 nights

Checked in very last minute as I had booked into an aweful property first but just couldn't stay there. Lucky I could book myself in this hotel. There was some damage in the room though and no cuttlery for eating and the internet was aweful. Ended up having to use my mobile data for uninterrupted internet.

8

Leonie

Dec 12, 2022

·

Stayed 1 night

Helpful cheerful guy on reception when I arrived at 1am. Agreed to keep my suitcase downstairs and to extend the check out time til 11am without extra cost. Fridge badly needed defrosting as there was a huge wet patch on the carpet. Comfy bed and clean crisp sheets.

8

Fiona

Jun 1, 2025

·

Stayed 1 night

Excellent value for a stopover near the airport - love the big Kiwi outside. Rooms are very comfortable and newly renovated. Only issue I had was I'd received 3 different instructions for catching the yellow bus to the hotel - one instruction via wotif, a different instruction from the hotel answer phone message and then again a different instruction from the man on reception when I got to the hotel - as it was after midnight at the airport I ended up getting a taxi. But once this is sorted out, the hotel is excellent value and very happy with my stay.

10

Renee

Aug 7, 2025

·

Stayed 1 night

The room wasnt dark enough at night due to the outside lighting streaming in. They had heavy drapes to help A lot of outside lighting

2

emmanuel

Jul 5, 2025

·

Stayed 1 night

Poor wifi connection, room lock won’t work. Terrible break fast for 30$

8

Tania

Jun 28, 2025

·

Stayed 1 night

Room was very tired looking and needs a bit of TLC, bathroom had no towel rails, toilet roll holder or shelf in the shower to put your things so you had to put them in the floor. Aircon was a little noisy and made it sound like someone was vacuuming the room next door but I warmed up the room none the less. Most of all it was really quiet. Staff I cannot fault at all, they were welcoming, very helpful, stored our luggage and gave us the tickets for the yellow bus line along with directions.

6

Jeffrey

Nov 24, 2025

·

Stayed 1 night

Staffs are warm and friendly. The room is spacious but seemed not properly maintained, was hot even with airconditioning unit

8

Chris

Dec 18, 2024

·

Stayed 1 night

Noise level from Air conditioning unit close to my room. Also whilst I was only staying one night and so it was not a major issue, I was not able to view New Zealand television stations on the TV

8

Kylie

Apr 3, 2024

·

Stayed 1 night

The staff were great, very friendly and accommodating. The room itself is where some problems were, like the aircon being so noisy you couldn’t have it on when trying to sleep even though it was really hot and the fan in the bathroom was also incredibly noisy and woke everyone up during the night whenever anyone needed to use the bathroom. The shuttle to the airport was awesome and we were very happy it was included in the booking. The restaurant was also really good with a good variety

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Service

Service is often described as friendly and helpful, with staff assisting with luggage and special requests. A few guests mention inconsistent communication or unhelpful responses at times.

Related guest reviews

2

Kaylee

Mar 4, 2024

·

Stayed 1 night

I booked and prepayed for a room with a queen bed and a twin bed and had emailed with the hotel prior to our stay and made arrangements for a baby crib to be put in our room. When we arrived we were given a room with only a queen bed. We asked the front desk staff to fix the issue and they were short and said they were fully booked and there was nothing they could do about the issue. I then asked about getting a baby crib and they told me they do not have any!! I asked them for 2 more towels and they told me they could only bring me one extra. The hotel was also not the cleanest and it was not a good overall experience there. Would not reccomend!

10

KAYE

Sep 14, 2025

·

Stayed 1 night

Staff member offered room change rather than have my husband and I take luggage up & down the stairs.

2

Meena

Mar 23, 2025

·

Stayed 1 night

This was the worst hotel in New Zealand . We were there for 17 days. Foremost the hotel does not have elevator. No one to help . We are in our 70”s and could not take our luggage up the stairs. One of the guests helped us while the hotel staff watched. It was 830p and we were rushed to get dinner. No room service. Unlike every other hotel in New Zealand they did not have any adapters to charge our devices . Only sorrys donot help. They are airport hotel so they need to have resources. After I did not let up the young guy there gave me a charger I had been asking for The staff is inefficient unprepared untrained and very very unhelpful If I could I will give negative stars

6

Kelly

Nov 20, 2024

·

Stayed 5 nights

Staff were friendly but we were given no info on check in (eg wifi details, amenities etc) and had to go back downstairs to ask for them. No elevator so had to lug suitcases up stairs. Leak in stairway which resulted in a puddle on the carpet, and visible damage on the wall. Room was tidy and a good size but my daughter had quite a fright when she saw a cockroach on her pillow shortly after going to bed. Two windows near the single bed were missing latches to close them, meaning they could never be fully closed, making the road noises louder and is likely how the cockroach got in. We could hear everything from the room next door, resulting in poor sleeping.

8

Jennifer

Dec 2, 2024

·

Stayed 1 night

Not bad, good service i liked how my bag got dropped to my room nice touch. Nice bright clean rooms

10

Catherine

Dec 24, 2025

·

Stayed 1 night

I had a quiet and comfortable stay in a queen room. The shower was very good. The customer service at this hotel is excellent. I had to contact them before my stay and they were quick in replying with good info and friendliness. At the hotel, the chap checking me in was friendly and helpful - many thanks for the late checkout. The yellow airport bus is free if you stay here. I highly recommend this hotel for somewhere to stay near the airport and it would also be a great place for people visiting Ambury Regional Park.

10

Derick

Oct 16, 2025

·

Stayed 1 night

Distance to airport and airport shuttle made it easy to catch the plane at 6 o'clock in the morning. The staff were exceptionally helpful at all times. Rooms were a nice size.

10

Kylie

Mar 16, 2025

·

Stayed 1 night

Lovely staff

10

Kelly

Aug 13, 2025

·

Stayed 1 night

Our room was fantastic for the price! It appeared to have been recently renovated – clean, modern, and equipped with everything we needed for a comfortable stay. Long-term parking was available at a great rate. Due to roadworks outside the hotel, the airport transfer bus couldn’t come directly to the property. However, a wonderfully kind young staff member went above and beyond, personally driving my five-year-old and me to the nearest hotel so we could catch the bus, saving us from a 1 km walk with luggage at 3 a.m in the middle of winter. His kindness and exceptional customer service truly made a difference. I unfortunately didn’t catch his name, but I hope he knows how grateful we are and is recognised for this act of kindness. Thank you!!!!

8

Grace

May 31, 2025

·

Stayed 1 night

Service was excellent.

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Location

Very convenient for Auckland Airport, with easy shuttle access. Some note limited dining within walking distance and occasional road noise, and the shared shuttle route can add travel time.

Related guest reviews

8

Shelley

Sep 29, 2024

·

Stayed 1 night

Was close to airport

10

Rowan

Sep 7, 2025

·

Stayed 1 night

We have stayed here before flying overseas for a holiday and the night we get back from Airport. Property reasonably priced, free parking for 10 days and free transport to and from Airport. Perfect and tidy, ground level accomodation close to restaurant and reception. Perfect for what we wanted.

8

Brigitte

Nov 28, 2025

·

Stayed 1 night

Perfectly acceptable place to spend the night near the airport. Shuttle service works great. Not much to eat within walking distance though.

6

RAJESH

Jan 5, 2025

·

Stayed 3 nights

Hotel is okay for 3 days stay max and it’s too far from CBd

8

tadahiro

Sep 4, 2025

·

Stayed 1 night

階段しか無いのは残念。あと周りはお店が無いけど空港からのアクセスはイエローバスで直ぐなので深夜でも快適

6

Cheyne

May 4, 2025

·

Stayed 1 night

Something to note is that when hotels.com say it’s only 4km from the airport, the free bus stops at multiple other hotels closer on the way to and from, this means your shuttle will be 25-30mins each way. A simple and cheap place to stay. Because the rooms back onto the car park, you will have lights and conversation outside. Bathroom was clean and no frills. Shower, sink, toilet, no bin, no towel to dry your hands. But at around $100, have moderate expectations.

8

LM

Dec 13, 2022

·

Stayed 1 night

Comfy bed - being a front unit on a main road a lot of road noise. Also bright lights outside but blackout curtains helped. Free bus to the airport and free parking a bonus.

8

Niki

Aug 10, 2025

·

Stayed 1 night

Very convenient for airport

8

Bencio Jr Gumba

Dec 9, 2025

·

Stayed 1 night

Location to the airport and shuttle service

8

Joemarie

Feb 23, 2025

·

Stayed 1 night

Close to Auckland airport

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Dining

On-site dining draws varied feedback: several guests enjoyed tasty dinners, but others report poor value, slow service, or inconsistent quality. Breakfast is frequently described as limited or disappointing.

Related guest reviews

8

Paula

Sep 16, 2025

·

Stayed 2 nights

The restaurant was an added bonus and breakfast was lovely

10

Beverley

Nov 24, 2025

·

Stayed 1 night

Airport Shuttle great bonus. Room good needs a repaint. Breakfast $18 terrible. Muffins stale, mince pies cold, expensive toast as that was all I had to eat.

4

Kevib

Oct 21, 2025

·

Stayed 1 night

I had a late meal in the restaurant; some soup and got food poisoning

8

John

Feb 12, 2025

·

Stayed 3 nights

Clean and inexpensive met my needs. Restaurant breakfast expensive and not to be recommended. The Bakery Restaurant is close by and serves excellent breakfast and lunch.

8

Naomi

Nov 17, 2025

·

Stayed 1 night

We left at 4am, so no breakfast. The shuttle service was great and easy to manage as it left every 30 minutes or so. Our room was excellent, clean, roomy and comfortable. It was reasonably quiet as well. The only disappointment was the quality of the food in the restaurant. Our lamb shanks were burnt and dry, the veggies were sub standard. At $38 per serve, you expect good quality.

8

Christopher

Aug 27, 2025

·

Stayed 3 nights

The room was warm, quiet, and comfortable, with adequate car parking. It is close enough to the airport to be convenient for an early flight out. The bathroom let the place down in that it needed a deep clean. There was limescale build-up on the shower head, mould in the tile grout, and no plug for the sink. There was only one staff member on duty when dining in an evening so I ended up not ordering dessert as there was no service after finishing my main course.

10

Maurice

Oct 16, 2025

·

Stayed 1 night

Great place to stay, tea & coffee in room , comfy bed, nice decor, very helpful staff, great restaurant ample choice on menu. Plus well priced. Recommended Maurice P

10

Robert

Sep 16, 2025

·

Stayed 1 night

We had dinner in the restaurant and we had a lovely meal. The service was very friendly and helpful. Our room was clean and had everything we expected. Would stay again happily.

10

Rosemary

Sep 17, 2024

·

Stayed 1 night

The staff was very friendly, the room was spacious and clean, the restaurant food was excellent and the free bus shuttle to and from airport was very convenient, there is no elevator so if stairs are an issue request bottom floor

8

Hendrina

Jan 5, 2025

·

Stayed 1 night

The service was good, the restaurant for dinner and breakfast was great. The staff are friendly. It was a pleasure staying here.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $113	22 $51	23 $59	24 $85
25 $68	26 $50	27 $49	28 $50	29 $51	30 $51	31 $50

Su	Mo	Tu	We	Th	Fr	Sa
1 $56	2 $56	3 $56	4 $56	5 $56	6 $58	7 $60
8 $60	9 $71	10 $71	11 $74	12 $74	13 $75	14 $81
15 $73	16 $70	17 $70	18 $74	19 $74	20 $75	21 $82
22 $68	23 $68	24 $68	25 $68	26 $70	27 $75	28 $77
29 $68	30 $70

Auckland Airport Kiwi Hotel

Prices for Auckland Airport Kiwi Hotel

Monthly average prices

About this property

Location

Room options

Executive Queen Room with Two Queen Beds

Premium Double Or Twin Room

Queen Room

Economy Double Room

Economy Family Room

Standard Double Or Twin Room

Guest reviews of Auckland Airport Kiwi Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Auckland Airport Kiwi Hotel

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