Auckland Harbour Suites

Very handy and great to have kitchen facilities. Staff were very accommodating with our 2 family groups having access to each other. Online booking of parking could have been more obvious - I missed that this had to be done separately and just assumed it’d be part of room booking. I now know better.

The hallway to the room smelt like urine - rubbish was not collected - toilet paper was not replenished - one sachet of dishwashing liquid in the room - the gym area all equipment i broken - the poll was disgusting with a pair of underwear floating with rubbish such as paper in the pool absolutely disgusting

For the price i paid, the location and property quality was decent. Also have washing machine and dryer. Pool is disgusting though

Tight parking spaces

We have stayed her many times before, when we go to concerts at Vector. The location is great, the views are wonderful and we are able to park our car in a secure carpark on the premises.

Great view, comfy beds, all the essentials in the apartment. Parking too expensive and the G and UG floors stank of rubbish so that needs to be sorted out!

Clean room, very small. Tight parking spaces.

It was dirty, the pool was freezing cold and layered in dirt and algae and there was a former tenant harassing the staff and guests including my young children

Good position, parking very expensive. Dont expect so much compared to most of Europe

Great location for the ferry of train to and from the airport. Room was large and they sorted out one bedroom with a double and one with a twin, making it ideal for our family. The use of the kitchen and laundry facilities make the stay very flexible as we were travelling as part of a much longer trip, so a great opportunity to reset without needing to sit in the laundromat for ages. Gym was good, although the pool was cold, but is was August. Plenty of places to east nearby too.

Not overly clean and had cockroaches in the room

Great view, comfy beds, all the essentials in the apartment. Parking too expensive and the G and UG floors stank of rubbish so that needs to be sorted out!

Black mould , smelly and a little small

Really disappointed with this Hotel. So much so that we left a day early, forfeited a nights fee and paid to go and stay elsewhere. Due to the World Cup the whole street was blocked off for parking so we couldn’t even park to check in. So I had to park over a drive way and move when someone needed to use it. Upon checkin we also found out parking is $45 a day. Ridiculous. Nowhere on booking was that stated. They foyer is nice but that’s about where it ends. The hallways are in need of a clean both walls and carpets, and some maintenance. Walls are all chipped and grotty. Elevator has a not nice smell. Once in the apartment, we were again disappointed. The photos in advertising were very misleading. The bathroom was very unclean. Hair and dust all of the wall skirting, black mould through all of the grout in the shower. The sink tap very hard to turn on but then when it works water comes out and splashed everywhere. The shower seal is mouldy and broken so water pours out all over the floor. The bath was stained and dirty around the plug. One of my kids used the toiled and I used the toilet brush and there was sediment in the bottom of the brush holder. Absolutely disgusting. The whole room just needs some maintenance and attention. Carpet dirty and stained If our kids weren’t so tired from traveling that day we’d have left straight away. This hotel is mid range in price which I understand. But cleanliness shouldn’t come with a cost.

The building itself looks great, but the room I was in was a little dated. The carpet was wearing away in a lot of places and there was a lot of visible wear and tear on doors and such. There was stains on the curtains and areas where they had seen so much wear you got light patches. The curtains did little to stop the daylight. The kitchen was immaculate and well stocked but the bathroom while well stocked was a little dirty with some hairs around.

Over all was ok, but every corner of the room got dust and unclean, aircon has mould around fan area, shower cube tile has quite bit of mould in the grouting. Feeling a bit unhealthy to have shower in the shower cube.

good location in the cbd. physically clean but room smelt really bad like body sweat. .

Will not stay again. Used pair of someone's underwear in the bedroom on arrival. The whole apartment wreaked of urine. The carpet was ancient. The flush was almost impossible. The rails were dangerous. Whole place needs an overhaul and the apartment needs a renovation. It's not a hotel it's privately owned rooms, I'll maintained by the existing owners. Dark single bathroom, worse shower.

Affordable accommodation within the city, unit was clean and bed was comfortable. Staff were helpful and friendly.

Nice & clean

Great location but unfortunately for the hotel there is a construction site next door creating noise and reducing privacy.

We had no air conditioning. It as just a noisy portable thing. Elevator didn’t go to the car park.

Rooms are very basic, they do need a revamp.

Old and toilet and bath space are too small

Finding Parking is not easy. There is no central AC. Fans were required. Location is very good to walk to harbor.

Booked for a nonrefundable room with two twin beds and arrived an hour later to be told that wasn’t really an option. I pulled up the Hotels.com website where this combination was still available for booking but was told they weren’t responsible for 3rd party websites. Shower didn’t drain. Toilet did not flush well. Hot and stuffy, but loud and bright with windows open Beds were firm but comfortable- great views and location Clean enough

Bathroom is on the little side and a snug fit getting past the sink to the toilet, but was manageable as only staying two nights

Almost everything about the hotel was excellent. I had a studio apt that had everything I needed - cooking, fridge, TV, washer/dryer. One think missing was NO DESK and CHAIR to do work. Business travelers need this.

Nightclub noise until 4-5 am daily. Disrupted sleep.

Check in was amazing. The lady was some of the best customer service I’ve seen in a long time. The building is in an awesome location, close to a lot and room was all you need. Nothing super fancy but comfy bed and door that opens outside! Thank you for the lovely stay.

Mixup on the room booking, we booked a 2 room apartment with one queen and two singles as three of us travelling. Got a 2 room with two queens beds, one person had to sleep on a trundler

Good customer service at the front desk.

When we arrived in the early evening there was no one on reception and the hotel doors were locked. We tried calling continuously (which no one answered) and hanging around outside for up to an hour before someone finally came back to reception and checked us in. We then got up to the two bedroom apt we booked to find one of the bedrooms locked. Reception did come up and unlock the door for us, but between this and waiting around for so long it led to a bad kickstart to our accommodation.

There were areas of rough plaster on the walls and door. Drier kept stopping every few minutes despite adjust amount of load. Two of each utensil and plate meant more frequent washing required however only one sachet for dishwasher and one for sink washing for over 3 days with no room servicing despite hanging card on outside of door. Construction site blocked a lot of room views which meant photos used for advertising were not appropriate as when construction is finished only top few stories would have a view.

This hotel went beyond the call of duty and saved me from a big mess at the airport. I forgot my passport at the hotel. They called me to tell me as I was not yet aware. I had just pulled into the airport car rental parking lot. My international flight was departing in just over two hours. The kind staff offered to drive to the airport to bring it to me, as I risked missing my flight if I went back myself. I will remember this place and the staff for a long time.

I was travelling for an event, and staying just ten minutes walk away from the venue was so convenient. There were also bus stops and plenty of places to buy groceries nearby. The staff were friendly and very helpful! The room was tidy and had plenty of amenities and split between a group it was very cost effective.

Great downtown location, Friendly and Helpful Staff. They even loaned me a power adapter to charge my cellphone. Roomy and well-equipped studio apartment right downtown.

Overall we enjoyed our stay just one thing when we arrived at the hotel, there was no receptionist and we waited about 10 minutes to be checked in. It would great if there was a sign like "come back xx mins" then I don't have to worry

Good location. Hotel needs updating, looks old and run down. Staff was not particularly helpful. Has small kitchen and washer and dryer in room. I was told that there would be no housekeeping, even if we stayed up to a week. Wouldn't recommend it, might be good if you want to be able to cook your own food and do laundry.

Was within walking distance of harbour and cruise port

Downtown CBD Auckland. Not far from transportation center, busses plenty. I thought nights would be noisy, but very quiet. A ton of eateries in the area. High end fashion shops too. You’re never far from a coffee shop. Number one ice cream shop is right next door. Gentleman’s Club across the street. Room was nothing high end, very comfortable bed, dim lighting, everything worked and a nice view of other tall buildings.

Great place to base yourself in Auckland to explore the city. Close enough to walk most places and in a handy location for the bus, train and ferry. Beds are firm, which is not to my preference so I struggled to get good rest. The bathroom / shower tends to leak water all over the floor and the drain is at a higher point so the water doesn't drain properly - you need to mop up. Is handy to have the washing machine and dryer to clean clothes. Would have been nice to have a service every couple of days to get rid of waste.

Great location but unfortunately for the hotel there is a construction site next door creating noise and reducing privacy.

Location was excellent close to all attractions and funky cafes...

This property is in a great location, so close to Queen Street and short walk to Spark Stadium. We were on 22nd floor with beautiful views over Auckland city and sky tower. Rooms tired but perfect for a short stay.

Great location for the ferry of train to and from the airport. Room was large and they sorted out one bedroom with a double and one with a twin, making it ideal for our family. The use of the kitchen and laundry facilities make the stay very flexible as we were travelling as part of a much longer trip, so a great opportunity to reset without needing to sit in the laundromat for ages. Gym was good, although the pool was cold, but is was August. Plenty of places to east nearby too.

Very convenient, walking distance to ferry building,train station,restaurants,shops etc.Staff were helpful with good customer service.Good views of Sky tower and harbour.Will stay here again.

Close to High end and regular shops, lots of restaurants, pubs, fast food close by

Nice and close to Spark Arena, decent size 2 bedroom and good price. Wasn’t overly clean which was disappointing and it felt a bit unsafe to leave our room at night time with homeless people everywhere and a strip club over the road.

Downtown CBD Auckland. Not far from transportation center, busses plenty. I thought nights would be noisy, but very quiet. A ton of eateries in the area. High end fashion shops too. You’re never far from a coffee shop. Number one ice cream shop is right next door. Gentleman’s Club across the street. Room was nothing high end, very comfortable bed, dim lighting, everything worked and a nice view of other tall buildings.

Location was excellent close to all attractions and funky cafes...

Great location for the ferry of train to and from the airport. Room was large and they sorted out one bedroom with a double and one with a twin, making it ideal for our family. The use of the kitchen and laundry facilities make the stay very flexible as we were travelling as part of a much longer trip, so a great opportunity to reset without needing to sit in the laundromat for ages. Gym was good, although the pool was cold, but is was August. Plenty of places to east nearby too.

Comfortable two bed apartment. Well stocked with dishwasher, washing machine and tumble dryer. Opted for harbour view and the view was excellent. Also the sky tower was very close. Easy walking distance to harbour, ferries, shopping and plenty of choice of restaurants and bars. On a couple of occasions there were a couple of dodgy looking people around but otherwise a lovely place to stay.

Location is ideal, we could walk to most places. Could do with an upgrade in rooms however bed was very comfortable, bathroom clean. Cooking smells were a bit off putting. On the whole enjoyed our stay.

Very convenient, walking distance to ferry building,train station,restaurants,shops etc.Staff were helpful with good customer service.Good views of Sky tower and harbour.Will stay here again.

Close to High end and regular shops, lots of restaurants, pubs, fast food close by

Veiw from room good, close to Sky Tower. walkable to lots nearby shopping areas, i didn't like is no breakfast, No umbrellas while it rains and no communication.

Beliggende er bare perfekt, der er gode muligheder tæt på hvor der kan købes morgenmad

Great place to stay if you're catching a cruise or just want to be in the CBD and not require a car. The rooms are clean but seriously need more dishes. I loved having the dishwasher but only providing 2 plates, bowls and PC's of cutlery just wastes water. Staff were very helpful at the front counter.