Quest Bendigo

Great place will stay again

I always enjoy my stay at Quest Bendigo. The rooms are spacious and clean.

Room was clean and adequate, the internet connection how ever was very unstable and couldn’t facilitate a teams meeting. Very disappointing

The room was in good repair except for the window coverings. I think it is time for drapes like all the other apartments.

I booked two rooms for our stay. One was paid at time of booking, the other was to be paid at the property. My mother who was paying for the second room attempted to pay for the room twice, once at check in and once at check out. She was told both time that the room had already been paid for. It had not. Later in the day after check out they charged our credit card. We were also told that we were unable to book two rooms under the same name. That’s fine. However my mother asked for her credit card to be put on file on check in and they said no it was uneccessary. Via Expedia when we booked we did request that the two rooms be next to each other, or as close as possible. The Bendigo quest said that they were unaware of any request and said that they do not communicate via the Expedia app. They also told me that there should be no option on Expedia to pay at the property and they were unaware that this was an option. Despite us having stayed here before and using this option. To top it off, the towels in the bathroom were visibly stained. The dishes out of the cupboard were dirty and the road noise in room 13 kept me awake. I’m not normally one to complain but this was not a good stay. If staying in Bendigo I recommend the homestead apartments. We have stayed there before and they were wonderful and much better value for money.