Mercure Hotel Berlin Tempelhof
Property description
Take advantage of recreation opportunities such as a health club, or other amenities including complimentary wireless internet access and concierge services. This hotel also features shopping on site, a television in a common area, and a ba...
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Guest reviews
8.2
Very good
Based on 2,771 verified reviews
Who stays here?
Business
33%
Couple
31%
Family
13%
Group
10%
Solo
10%
What guests think
AI-generated summary based on recent guest reviews
At Mercure Hotel Berlin Tempelhof, travellers like the easy U‑Bahn access and helpful staff, appreciate spacious rooms and well‑rated breakfasts, while noting dated areas, some street noise, and occasional disruption from lobby renovations.
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2
E
last week
·
Stayed 1 night
I booked a two person room. Checked in with my fiancee. The staff member on reception only checked me in as one person and so we were not allowed two breakfasts. Very poor and unhelpful staff. Thumbs down.
I booked a two person room. Checked in with my fiancee. The staff member on reception only checked me in as one person and so we were not allowed two breakfasts. Very poor and unhelpful staff. Thumbs down.
10
David
4 weeks ago
·
Stayed 1 night
Didn’t get breakfast
Didn’t get breakfast
6
Betine
16 Apr 2026
·
Stayed 4 nights
We had a rather disappointing experience during our stay. We have stayed at this hotel several times before and know the area very well. On previous visits, we’ve requested a room facing the street, and the staff has always been very accommodating and welcoming, even expressing how pleased they were to have us return. However, this time the experience was quite different. We were met with a negative attitude and were asked to pay €80 for parking, even though we had no intention of using it. Parking in the area is partly free, and during our stay there were also three public holidays when parking is free. When we pointed this out, the response we received felt dismissive and somewhat sarcastic: “This is Berlin. Nothing is free.” At one point, we were also told that we had “special requests,” which was said in a clearly negative and dismissive tone. Additionally, there was a significant amount of noise in the hallways during the evenings, which made it difficult to relax. On top of that, we were surprised to find that Wi-Fi now costs €10 per day. We have genuinely enjoyed staying here in the past, but based on this experience, we will consider other options next time. With so many great places to stay in Berlin, there is little reason to choose somewhere that does not meet expectations.
We had a rather disappointing experience during our stay. We have stayed at this hotel several times before and know the area very well. On previous visits, we’ve requested a room facing the street, and the staff has always been very accommodating and welcoming, even expressing how pleased they were to have us return. However, this time the experience was quite different. We were met with a negative attitude and were asked to pay €80 for parking, even though we had no intention of using it. Parking in the area is partly free, and during our stay there were also three public holidays when parking is free. When we pointed this out, the response we received felt dismissive and somewhat sarcastic: “This is Berlin. Nothing is free.” At one point, we were also told that we had “special requests,” which was said in a clearly negative and dismissive tone. Additionally, there was a significant amount of noise in the hallways during the evenings, which made it difficult to relax. On top of that, we were surprised to find that Wi-Fi now costs €10 per day. We have genuinely enjoyed staying here in the past, but based on this experience, we will consider other options next time. With so many great places to stay in Berlin, there is little reason to choose somewhere that does not meet expectations.
10
Antony
28 Feb 2026
·
Stayed 3 nights
The front desk staff were friendly and helpful. We arrived early but they allowed us to leave our cases in a safe place. The check-in was very good. The room was spacious, clean and well maintained. The breakfast was very comprehensive waith a large selection
The front desk staff were friendly and helpful. We arrived early but they allowed us to leave our cases in a safe place. The check-in was very good. The room was spacious, clean and well maintained. The breakfast was very comprehensive waith a large selection
8
Thomas
8 Feb 2026
·
Stayed 2 nights
Everything was fine
Everything was fine
Hermannstr. 214-216, Berlin, Germany
Location
With a stay at Mercure Hotel Berlin Tempelhof in Berlin (Neukölln), you'll be within a 10-minute drive of Brandenburg Gate and Alexanderplatz. This hotel is 4.7 mi (7.6 km) from Zoo Berlin and 5 mi (8 km) from Kurfürstendamm.
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