City Hotel Gotland

Despite stating free parking, there is none. Otherwise was fine for stay. Breakfast was great and room comfortable and clean.

Not cheap and not Any Good.

Friendly Manager

Frriendly Mamager and correct!

Horrible experience. I was traveling to Berlin for one night and upon arrival I found the hotel front door closed. Apparently this is normal as there is no staff on hand unless there is a check-in due however this prompted me to give the hotel a call. The lady on the phone then (in a very rude manner) informed me that the booking I had had been cancelled by hotels.com and that there were no rooms available. I had not been informed of this and my booking was still listed as active and upcoming in the app. I called hotels.com and they informed me that they had not cancelled the booking. I was allocated a different hotel close by for the duration of my stay. However I strongly advise against booking at this hotel given that they apparently cancel bookings without notifying their customers or the vendor (hotels.com) in this case. If you want to be sure that your booked room is still available once you get to beeping don’t use city hotel Gotland.