Amstel House Hostel

Good

Stay for 4 nights and made these observations: 1. Beds aren't allocated and you have to guess what's empty - had two people sleep in other's beds as a result. 2. Rooms are supposed to be cleaned daily yet housekeeping only changed the bins. We literally had leaves and visible dust rolls in the room. 3. Half the staff were lovely, some of them it was difficult to get simple things done e.g. Asking when lifts would be working due to a disability 4. Didn't seem to think fixing a lift despite having a disabled visitor was a priority. 5. Supposed to be 18+ yet there were children staying for a school trip 6. Shared bathrooms and toilets needed more cleaning than the 2x a day. 7. Always get the bottom bunk, the upper is very squeaky and uncomfortable. Other than that - i was lucky to share with lovely people who took privacy seriously and we created privacy curtains and looked after each other. Had an amazing staff member who ensured the lift was working by my 2nd day there after asking others 3x and being told "they couldn't have forseen" it happening. The day staff especially were lovely; even provided me with some left over lunch on my check in day. . It's not awfully terrible, you just need to know not to expect much.

The hostel is nice, comfortable, clean and well located near central station only 7 minutes by train, The reception and bar staff were friendly. I would stay there again!!

Very nice place, good location, not super-central for sightseeing but teams are just outside and main bus stop and train station are win walk away so it's easy to get around. Good facilities, excellent housekeeping.

Very nice staff and convenient location in Berlin. Possibility to store our luggage before & after check-out with no additional cost. The few amount of beds in the girl only room made it easy to make really friendly encounters. Super helpful for a quick stay in the city !