Is parking available at the property?

Self parking is available on-site for a fee of EUR 19 per day, which includes in/out privileges.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee of approximately EUR 23 per person.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is by 12:00 PM. Early check-in and late check-out are available for a fee of EUR 30, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. There are also elevators available for ease of movement.

Where is the property located in relation to key landmarks?

The hotel is situated in the heart of Berlin, within a 5-minute drive of Friedrichstrasse and Brandenburg Gate, and approximately 1.8 km from Checkpoint Charlie and 2.1 km from Potsdamer Platz.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age, although specific age details are not provided.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of EUR 10 per night, and advance request or confirmation is required for availability.

Stay at Mercure Hotel Berlin City

Average nightly price at Mercure Hotel Berlin City by month, last 12 months (USD)
Month	Average price
January	US$91
February	US$103
March	US$111
April	US$116
May	US$142
June	US$168
July	US$117
August	US$88
September	US$220
October	US$161
November	US$128
December	US$107

What guests think

At Mercure Hotel Berlin City, travellers highlight the convenient location near public transport and Berlin Hauptbahnhof, generally friendly staff, and compact rooms, while citing comfort issues such as warm temperatures, thin pillows, limited storage, and occasional street or tram noise.

Cleanliness is often rated positively, though a number of guests reported lapses like stained carpets, poorly cleaned bathrooms, missed amenities, or lingering odours. Breakfast is widely praised for variety and quality, though several mention the price and occasional crowding, and on-site dining beyond breakfast feels limited; the bar is a pleasant bonus. Wi-Fi can be unreliable and some rooms lack a fridge. Overall, this is a convenient, no-fuss base for exploring Berlin.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Bar and lounge areas are appreciated; parking is available, though a few find it expensive. Some note limited or occasionally closed restaurant service.

Related guest reviews

10

Victor

30 Aug 2023

·

Very convenient location near train station and trolley station. Breakfast and bar were great!

10

Ian

19 Jul 2023

·

Stayed 2 nights

Great hotel with friendly staff. There is a small bar restaurant with a good selection of food. The rooms are very clean and kept well maintained. I thoroughly recommend this hotel.

8

Dermot

21 Jul 2023

·

Stayed 1 night

It is in a good location and we booked a garden room which was nice and quiet. Good air con (quiet / effective) in the room we used. We hired hotel bikes which were satisfactory. Some have 7 gears, some 21. Could do with a service and some oil. Staff helped us pump up the tires. Some nice places in neighbourhood to eat breakfast / lunch (Buoni) and dinner (pizza place W on nearby junction where trams turn, 84 a block away - excellent Vietnamese food). Nice walk to Reichstag / river area.

10

Mischa

22 Sept 2025

·

Stayed 3 nights

Gute Lage. Super Frühstück. Ruhig. Fitness fehlt leider

10

Jordan

8 May 2023

·

Stayed 2 nights

Nice location and restaurant. Quiet but on a Main Street close to transit.

8

Timo Alexander

6 Oct 2023

·

Stayed 3 nights

10 minutes walk from the main station. Unfortunately due to lack of staff the kitchen was closed. On one day the hot water was turned off from 8 because of work on the water pipe. This is too early in my opinion. I would have liked to have known this before I booked, and about the lack of staff thing at check in. But otherwise I can absolutely recommend this hotel.

6

Daniela

26 Oct 2023

·

Stayed 2 nights

Gut: zentral, öff. Verkehrsmittel vor der Tür, Parkgarage vorhanden, Wasserkocher mit Tee/Kaffee Schlecht: Preise für "Dauerparker" (Übernachtungsgäste) in der hoteleigenen Tiefgarage für meinen Geschmack echt zu hoch. Leider hat man kaum eine andere Möglichkeit zu parken u das lässt sich die Hotelbranche auch bezahlen. Das Zimmer war optisch gut, jedoch nicht ordentlich geputzt. Auf der WC-Brille war Urin, Haare in der Dusche, Tassen schmutzig, Empfangsmitarbeiter/innen stehen vor der Tür zum Rauchen

10

Adrian

10 Sept 2024

·

Stayed 3 nights

The location is great for any occasion you might have for visiting Berlin. Room very clean, staff very friendly and very helpful. I didn't have food but the lounge area is quite comfortable and the breakfast area is quite spacious. Central Station is 10min walk from Hotel. Underground is 2min walk. Visiting Berlin again I will definitely look to book this hotel.

10

Amy

30 Nov 2025

·

Stayed 3 nights

Great location! Friendly staff and love the bar

8

Dominique

20 Jan 2025

·

Stayed 1 night

Un hôtel bien placé, l'accueil est agréable et professionnel à la fois. Les chambres sont bien équipées, bien chauffées, et la literie confortable. Le pdj est excellent, et le parking très facilement accessible.

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Cleanliness

Many reviews praise clean rooms, but recurring lapses include stained carpets or linens, inadequately cleaned bathrooms, missed restocking, and occasional odours.

Related guest reviews

2

Dominique

13 Oct 2025

·

Stayed 5 nights

Das Zimmer war leider recht heruntergekommen (flecken im Teppich, kaputte Fliesen und Schimmel im Bad) und der Bettbezug war leider auch mit Flecken versehen. Leider ist die 4 Sterne Hotel Kategorie überhaupt nicht nachvollziehbar. Da gibt es weit aus bessere Hotels wo Preis Leistung stimmen.

10

Edmund

9 Feb 2026

·

Stayed 3 nights

Professional staff, clean room

6

Merve

24 Aug 2025

·

Stayed 3 nights

Leider hat bei Ankunft unser Zimmer nach Rauch und Schweiss gestunken! Das Bett war sehr unbequem und für zwei Personen zu klein. Die Matratze hatte in der Mitte eine Einbuchtung was dazu geführt hat, dass ich immer vom Bettrand in die Mitte gerollt bin. Kissen und Bettwäsche haben extrem nach Schweiss gestunken! Nachdem ich mich beschwert habe, hat man uns frische Kissen und Bettwäsche gebracht aber dennoch war es sehr unbequem! Die junge Dame an der Rezeption war sehr freundlich und wollte für den nächst möglichen Tag ein anderes Zimmer für uns anbieten aber leider war es zu spät nach zwei schlaflosen Nächten hätte eine Nacht in einem anderen Zimmer nichts gerissen!

8

Florian

17 Jan 2025

·

Stayed 3 nights

- Waschbecken und Spiegel waren nicht sauber (Reste/Flecken im Waschbecken, Spiegel bespritzt) - Kissen sind sehr steif und hart

8

Janice

22 Oct 2025

·

Stayed 3 nights

Stayed at this hotel for the first 3 nights of our European vacation with 2 other couples. The hotel rooms are not overly big but they were clean and quiet. The hotel offers breakfast but we did not eat at the hotel so cant comment on it. Hotel is located just a block from a subway station so convenient for getting around. Lots of restaurants within a 15 min walk from the hotel. Rooms have safes but they are hidden in a cabinet under the coffee maker. Overall a decent stay.

6

Florian

24 Jan 2025

·

Stayed 3 nights

Bad in zweiter Woche in Folge nicht ordentlich sauber. 4 Sterne erkenne ich in diesem Hotel generell nicht. Personal ist teils freundlich, teils wird nicht guten Morgen gesagt.

6

Daniela

26 Oct 2023

·

Stayed 2 nights

Gut: zentral, öff. Verkehrsmittel vor der Tür, Parkgarage vorhanden, Wasserkocher mit Tee/Kaffee Schlecht: Preise für "Dauerparker" (Übernachtungsgäste) in der hoteleigenen Tiefgarage für meinen Geschmack echt zu hoch. Leider hat man kaum eine andere Möglichkeit zu parken u das lässt sich die Hotelbranche auch bezahlen. Das Zimmer war optisch gut, jedoch nicht ordentlich geputzt. Auf der WC-Brille war Urin, Haare in der Dusche, Tassen schmutzig, Empfangsmitarbeiter/innen stehen vor der Tür zum Rauchen

10

Charlotta

4 Aug 2024

·

Stayed 2 nights

Everything was very nice and clean but the carpets look very old and dirty.

4

Julien

21 Aug 2022

·

Stayed 6 nights

Chambre pas propre à notre arrivée (toilettes mal nettoyées, entre autres choses), et finalement demande de changement de chambre car rien n'a été fait. Chambre petite et sans charme. Service de nettoyage en chambre approximatif. Pas du tout un quatre étoiles.

6

Andrzej

31 May 2025

·

Stayed 4 nights

Location and friendliness of the staff. Chewing gum on the floor in every single elevator. Lipstick marks on the drinking glasses. No complimentary water on arrival and missing face tissue.

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Rooms

Rooms are compact and modern, generally quiet on courtyard sides. Several report weak air conditioning, inconsistent Wi-Fi, uncomfortable pillows, and the lack of in-room fridges.

Related guest reviews

8

Debbie

6 Nov 2025

·

Stayed 1 night

Yes but room was very tiny.

4

Holly

4 May 2025

·

Stayed 3 nights

Very underwhelming. I would not consider this a 4 star hotel. The rooms are VERY small, if you have 2 people with luggage there is not enough space. The rooms are very HOT I don’t think the air conditioner actually gets to 18 (which is the lowest you can go.) But you can ask to open the window and choose to listen to trains and stay cool. Breakfast was sub par. We were stuck an extra night and booked a room at the Meliá Berlin - also 4 stars - highly recommend.

8

Lisa

30 May 2025

·

Stayed 2 nights

clean and attractive rooms but very small. Wonderful convenient location. The reception staff were very helpful and welcoming. We were only there for 2 nights, and were very sleep deprived when we first arrived! The room felt overly warm and we could not get the air conditioner to cool down the room. It met our needs, but I would not want to stay there for more than a couple of nights due to the size of the room.

8

SHUMIN

31 May 2024

·

Stayed 3 nights

We would like if there is refrigerator available for each room.

8

Carla

10 Jun 2024

·

Stayed 3 nights

the property is very nice in a neighborhood walkable to main attractions. Metro station and local transportaron access. All was great but the wifi service that never worked at the room.

6

Kha

12 Aug 2024

·

Stayed 4 nights

Mercure Hotel Berlin City is well located, 950m from Berlin HBF (central station) and with a tram stop right out front. There are also plenty of restaurants within 10 - 15 min walk. The hotel is clean, and our room had adequate, albeit basic facilities, other than a fridge. The restaurant was more than happy to provide ice on request though. Service is okay, though I had to go down to reception to collect a firmer pillow, rather than it being brought to me. The most annoying issue I had was the air conditioning, which functions differently than what i am used to. It shuts off entirely once the air temperature outside reaches the setting in the room. The room then gradually warms up to the point where I woke up on 2 of 4 nights feeling that I was suffocating. Normally, air conditioning kicks back in once the room warms up, but this one does not turn back on. The front desk were aware of this issue and offered to unlock the window for us. Whilst this helps, I shouldn't have to get up during the night to open the window. The mattresses also need to be rotated. I felt like my feet were higher than my body. I loved Berlin and will come back to this city again, though I'll stay somewhere else next time. Mercure Hotel Berlin City is average at best.

6

Natalie

17 Jun 2025

·

Stayed 4 nights

Good location, poor WiFi.

10

Carmen C

19 Sept 2024

·

Stayed 3 nights

Cama confortável. A chaleira elétrica ótima pra um chá ou café. Faltou um frigobar.

6

Vitorio

17 Oct 2024

·

Stayed 14 nights

O hotel é bem localizado. E só. Wi-Fi ruim, travesseiros ruins e não tem geladeira. Isso é inconcebível. Suas bebidas nunca estão geladas. Box do banheiro pequeno. Pessoas grandes talvez não consigam tomar banho, pois a porta que dá acesso ao box não abre muito. Não recomendo e não ficaria novamente.

8

Chamanthi

30 Nov 2025

·

Stayed 3 nights

Small room and bathroom, nicely renovated, good location - 15 min walk from the main train station and easy to get to the trams and sbahn.

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Service

Staff are frequently friendly and helpful with efficient check-in/out. A minority experienced slow or unhelpful responses and occasional billing or follow-up issues.

Related guest reviews

10

Mayra

20 Jul 2024

·

Stayed 2 nights

Great staff.

10

Nima

4 Oct 2025

·

Stayed 1 night

Staff are very friendly

10

Colin

9 Aug 2024

·

Stayed 6 nights

The hotel is well situated for easy access to other areas, by public transport or on foot. The price was reasonable for such a nice, clean hotel, with very friendly and helpful staff. The bar was an excellent place to unwind and have a few drinks and a some nice food or snacks, again with excellent, friendly service from the bar tender. My favourite dish was one of the snacks - beetroot falafel. I would recommend the hotel for all of the above and for its convenient location to get to anywhere else in Berlin, with a tram stop near the front door and the underground just round the corner.

4

Kim

5 Oct 2025

·

Stayed 3 nights

Not close to anything but we didn't mine the walk . Staff not very helpful. Food there is terrible. Rooms small and carpet dirty and rooms need to be upgraded - very old and tired hotel. Would nt recommend to stay as I am sure there are better hotel that are cheaper and cleaner

10

Ceferino

31 Aug 2025

·

Stayed 9 nights

The place is accessible to public transportation, staff were very warm pleasing friendly and helpful.

6

Florian

24 Jan 2025

·

Stayed 3 nights

Bad in zweiter Woche in Folge nicht ordentlich sauber. 4 Sterne erkenne ich in diesem Hotel generell nicht. Personal ist teils freundlich, teils wird nicht guten Morgen gesagt.

8

Ann

13 Aug 2023

·

Stayed 2 nights

Overall I had a nice experience. I don’t want to generalize, and some of the staffers went above and beyond to be friendly. But the day I checked in, the person at the reception kept insisting that she couldn’t find my reservation. She made me wait almost half an hour— only to tell me that breakfast wouldn’t be included. I showed her my receipt which said “included amenities: free breakfast,” and her response was, “ok, but what does the word ‘amenities’ mean?” It certainly didn’t help that she looked frustrated, like it was my fault or something. It’s really a shame that check-in was so awful. The hotel room itself was nice, and the breakfast was superb.

8

Bertwald

2 Dec 2024

·

Stayed 1 night

We arrived at 12 .30 which was our problem. We went out and came back at 2.10 and was told the room was not ready. We waited till 2.45 and was told the room was ready after we asked Not much cooperation from the check in staff

8

Peter

7 Jun 2024

·

Stayed 3 nights

Schönes Zimmer mit Schreibtisch und kleinem Duschbad. Frühstück gut aber großes Gedränge. Firmenadresse beim Einchecken abgegeben, war aber beim Auschecken nicht im System, was recht viel Zeit bei der Rechnungsstellung gekostet hat.

4

David

11 Jun 2024

·

Poor area. AC did not work. Double charged us for rooms. Have ignored repeated attempts to get a refund.

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Location

Central and very well connected to U-Bahn, trams, and Berlin Hbf; easy to walk to sights and dining. Some mention street or tram noise and a few disliked the immediate area.

Related guest reviews

10

Phillip

15 Oct 2025

·

Stayed 2 nights

Great location

10

Jayden

21 Jul 2025

·

Stayed 3 nights

Lovely hotel in a great location, close to many public transport options but also not too far a walk from the main sites if you like to get around by foot. Facilities were lovely, bed was really comfortable, and the area itself is nice and quiet. Would definitely recommend for a stay in Berlin.

10

Hermogenes

14 Aug 2024

·

Stayed 3 nights

Great location!

10

Jose

11 Jul 2024

·

Stayed 4 nights

great hotel in a great area. very close to main train station in berlin as well as subway and tram.

10

Jordan

8 May 2023

·

Stayed 2 nights

Nice location and restaurant. Quiet but on a Main Street close to transit.

4

Roy

12 Sept 2024

·

Stayed 2 nights

Very helpful staff keen to assist but some of reception staff were offhandish. Rooms very small, air conditioning didn’t work very well. Hotel is not located in a good part of town and we wouldn’t stay here again.

10

Jenny

6 Oct 2025

·

Stayed 4 nights

Nice hotel- great location

10

Adrian

10 Sept 2024

·

Stayed 3 nights

The location is great for any occasion you might have for visiting Berlin. Room very clean, staff very friendly and very helpful. I didn't have food but the lounge area is quite comfortable and the breakfast area is quite spacious. Central Station is 10min walk from Hotel. Underground is 2min walk. Visiting Berlin again I will definitely look to book this hotel.

8

Sarah

26 Aug 2024

·

Stayed 4 nights

Das Hotel hat uns gut gefallen. Große Auswahl am Frühstücksbuffet. Tram und U-Bahn Station sind direkt vor der Türe.

8

Chamanthi

30 Nov 2025

·

Stayed 3 nights

Small room and bathroom, nicely renovated, good location - 15 min walk from the main train station and easy to get to the trams and sbahn.

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Dining

Breakfast is widely praised for variety and quality, though several guests find it pricey or crowded. Dinner options are limited or occasionally unavailable, while the bar is well liked.

Related guest reviews

10

Ian

19 Jul 2023

·

Stayed 2 nights

Great hotel with friendly staff. There is a small bar restaurant with a good selection of food. The rooms are very clean and kept well maintained. I thoroughly recommend this hotel.

8

Dr Nicholas

2 Nov 2025

·

Stayed 5 nights

Breakfast buffet was excellent for its size

8

Natalya

4 Oct 2025

·

Stayed 1 night

Im Ganzen - ein nettes Hotel in der Stadtmitte. Das Frühstuck für 25€ p/Person entspricht nicht dem Service. Empfehlung : Show-cooking anzubieten für frische Omeletts und Pfannkuchen, mehr Gemüse. Ansonsten ist der Preis für 2 personen gerecht (nicht für eine).

10

Simon

25 Aug 2024

·

Stayed 4 nights

Thoroughly enjoyed staying here. Staff were excellent, especially the bar staff who worked so hard! Breakfast was superb (though an option for decaf coffee would have been welcomed), with a fantastic range of choices. Looking forward to returning some time!

8

Timo Alexander

6 Oct 2023

·

Stayed 3 nights

10 minutes walk from the main station. Unfortunately due to lack of staff the kitchen was closed. On one day the hot water was turned off from 8 because of work on the water pipe. This is too early in my opinion. I would have liked to have known this before I booked, and about the lack of staff thing at check in. But otherwise I can absolutely recommend this hotel.

10

Stefan

4 Aug 2024

·

Stayed 2 nights

Gutes Stadthotel in zentraler Lage von Berlin. Sehr gutes Frühstück

8

Stephen

7 May 2023

·

Stayed 5 nights

Helpful staff, and location were excellent. Breakfast was a little pricey, but local cafes made up for this.

8

Dan Ehlert

2 Dec 2025

·

Stayed 4 nights

Det eneste, der trækker lidt ned, er restauranten, der har en begrænset menu og dårlige siddeforhold.

10

Yan

13 Jul 2024

·

Stayed 4 nights

Excellent location, very close to various types of transportation, near the Nature Museum, the service was excellent. Breakfast was great but a bit pricey.

10

Gabriele

8 Apr 2025

·

Stayed 3 nights

Tolles Hotel, freundliches Personal ausgiebiges Frühstück

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $79	2 $107	3 $142	4 $157	5 $181	6 $142	7 $109
8 $79	9 $114	10 $125	11 $166	12 $161	13 $95	14 $100
15 $79	16 $139	17 $140	18 $121	19 $113	20 $83	21 $85
22 $79	23 $111	24 $145	25 $158	26 $131	27 $127	28 $106
29 $79	30 $94

Mercure Hotel Berlin City

Prices for Mercure Hotel Berlin City

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Queen Bed

Twin Room, 2 Twin Beds

Standard Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Superior Room, 1 Queen Bed, Garden View

Superior Room, 1 Double Bed, Garden View

Guest reviews of Mercure Hotel Berlin City

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Mercure Hotel Berlin City

Prices for upcoming dates

Business details

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $240	22 $159	23 $101	24 $92
25 $73	26 $85	27 $96	28 $98	29 $87	30 $87	31 $87