Is parking available at the hotel?

Parking is available at the hotel, with both valet and self-parking options. Valet parking is subject to availability and incurs a fee of AUD 60 per day. Self-parking is available at Myer Centre on Elizabeth Street. Please note that there are height restrictions for valet parking, with a maximum vehicle height of 82 inches (2.1 meters).

What breakfast options are offered?

The hotel offers a full breakfast for a fee of approximately AUD 45 per person. Breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

What are the check-in and check-out times?

Check-in time is from 3:00 PM, and check-out time is until 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability. Guests can request these options upon arrival.

What accessibility features are available at the hotel?

The hotel offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific details regarding accessible rooms and bathrooms are not provided.

Where is the hotel located in relation to local attractions?

The hotel is centrally located in Brisbane, just steps from Queen Street Mall and within a 10-minute walk of South Bank Parklands. It is approximately 0.7 miles (1.1 km) from Roma Street Parkland and 1.1 miles (1.7 km) from Howard Smith Wharves. The nearest major airport is Brisbane Airport, located about 12.2 miles (19.6 km) away.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool. Pool access is available from 6:00 AM to 8:00 PM, and it is seasonal.

Are children allowed at the hotel?

Children are welcome at the hotel. There is no specific minimum age mentioned for children to stay for free.

Hyatt Regency Brisbane - Luxury Stay in Queensland

Average nightly price at Hyatt Regency Brisbane by month, last 12 months (USD)
Month	Average price
January	US$154
February	US$222
March	US$184
April	US$181
May	US$201
June	US$167
July	US$189
August	US$207
September	US$204
October	US$201
November	US$207
December	US$236

What guests think

Hyatt Regency Brisbane earns strong praise for its unbeatable Queen Street Mall location, comfortable rooms with great beds, and a rooftop pool-bar scene, while feedback also notes occasional housekeeping inconsistencies, facility hiccups like lift delays, and tricky vehicle access.

Many guests highlight friendly, accommodating staff and satisfying breakfasts. Room size ranges from spacious to compact, with reports of hot-water fluctuations, weak shower pressure, and A/C that can struggle overnight. Overall, it delivers a polished city stay with upbeat service and amenities, alongside occasional hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop pool and bar are popular, though the bar sometimes closes early or for private events and loungers can be limited or shaded. Vehicle access and parking can be tricky, and there are occasional lift outages or waits.

Related guest reviews

8

hossein

25 Apr 2025

·

Stayed 1 night

Very bad design in the registration reception. The entrance on the street level is at concierge that you have to go to upper floor for registration where there is barely any space provided between the elevator and the reception desk. Very poor design. They could’ve made the reception area larger and made the cafeteria behind it smaller. It was pretty cramped and people were pushing against each other in front of the reception area.

10

Cassandra

19 Jan 2026

·

Stayed 1 night

We had a great stay at the Hyatt regency. Convenient location, great facilities and clean. One of the lifts wasn’t working the morning we left so had to wait quite a while when we had a train to catch but these things happen. Liked the lennons bar, didn’t eat but drinks were good and reasonably priced

6

Robin

18 Apr 2025

·

Stayed 2 nights

Room was lovely but I booked because of the heated swimming pool and was extremely disappointed that it wasn’t heated. Couldn’t bear having my legs in for a more than a few minutes due to the cold temperature. If I’d have known the pool wasn’t heated I’d have saved my money and gone to another hotel without a pool. The hotel offered complimentary late checkout until 12pm and then $25 per hour until 4pm which was very helpful.

8

Robert

22 Mar 2024

·

Stayed 1 night

I didn’t like the Alley access car entrance

10

Jonathan

7 Feb 2026

·

Stayed 2 nights

Super nice hotel with stunning room decor and a nice bar and pool. Clean and tidy and right in town

8

David

8 Jan 2024

·

Stayed 1 night

Night mare to get to the first time by car …..needed to ring the hotel and be talked through how to drive down the mall into the side street to find the hotel

6

Adam

15 Jun 2025

·

Stayed 1 night

Broken lift caused delays on checkout. Got caught unable to exit stairwell

10

Ryan

3 Feb 2026

·

Stayed 1 night

This is my favorite Hyatt in the world. If there was any critique, the pool bar should be open earlier but otherwise, I loved it.

6

Falcon-lee

18 Nov 2025

·

Stayed 1 night

Hotel itself was quite good for the price. Was a pain to park as they would not park our car in the private parking as it was" too large" we have a lancer, so a small car. Other than that was a decent stay

8

vijenti

19 Oct 2025

·

Stayed 1 night

The area near pool bar was being closed for private function not enough lounge around pool to sit and enjoy a drink

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Cleanliness

Rooms and public areas are generally clean, but several reviews cite inconsistent housekeeping—late or missed service, items not replenished—and occasional cleanliness lapses.

Related guest reviews

4

Steve

16 Jul 2025

·

Stayed 3 nights

Stayed for 3 nights. On arrival night and then subsequently every day asked them to change the batteries in the room safe. Every time at reception we were assured engineering would sort it as a matter of urgency so that we could use the safe. Never sorted. Room was never cleaned before 3 or 4 pm which is too late in the day when we were up and out before 8 am….

8

Kim

14 Jan 2026

·

Stayed 2 nights

Lovely spacious and clean room and hotel

6

JAMES

28 Nov 2025

·

Stayed 5 nights

The front of house and wait staff were excellent but their housekeeping let them down badly. The cleaning of the rooms was very inconsistent, glasses and crockery not cleaned and replaced, carpet not vacuumed every day until I complained, failing to put a top sheet on the bed. One day we vacated our room at 9am and left a "make up my room" sign on the door and returned 5 hours later to find it had not even been touched!

4

Surreya

24 Nov 2024

·

Stayed 1 night

The first room I was put in was very dark, dirty, very broken down and looked and felt like nobody had stayed in that suite for many weeks. The sheets were dirty and bathroom was also dirty. I got put into another room which was brighter and cleaner, however it was on the side where the main road was and it was load due to people partying. I’m lucky I sleep like the dead. The manager at the time was accommodating and very quick to resolve the issue. However with Hyatt being a “nice, luxury” hotel you would expect better. I would not be staying here again as you’re really paying for the name. I do appreciate the management team for their efforts.

6

Anthony

21 Oct 2025

·

Stayed 1 night

Clean

10

JOANN

1 Dec 2025

·

Stayed 1 night

The staff was very helpful and professional. The room clean and it had a comfortable king size bed. Walking distance to downtown.

10

Jonathan

7 Feb 2026

·

Stayed 2 nights

Super nice hotel with stunning room decor and a nice bar and pool. Clean and tidy and right in town

4

Macy

4 Jan 2024

·

Stayed 1 night

Pool was lovely! Otherwise, not great. Housekeeping/cleanliness issues

8

Candice

14 Jan 2024

·

Stayed 2 nights

Spacious room on the top floor which was lovely. This hotel can’t be beaten if you want a hotel in the CBD. Brisbane mall is at the front door and trendy Burnett Lane at the back door. We were treated to a nice welcome treat of sweets which was placed in our room while we were out. Room service was quick and tasty. My only criticism was the cleanliness of the room. I noticed red mould on the floor tiles in the bathroom and the floor of the room didn’t appear to have been vacuumed properly as there were crumbs under the table and on the chair. I like the fact the foyer has free still and sparkling water on tap to refill bottles. Reception staff were helpful and friendly. Pool area is lovely.

10

Christian

18 Nov 2025

·

Stayed 1 night

Clean and comfortable. Staff is attentive and food was good at the hotel.

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Rooms

Guests like the comfortable beds, modern decor and some spacious layouts, though room sizes vary and a number found rooms small. Reports include hot-water and shower-pressure fluctuations, A/C effectiveness issues, open-plan bathrooms reducing privacy, and occasional noise near lifts.

Related guest reviews

8

Suzanne

13 Sept 2025

·

Stayed 1 night

Lovely room with a fantastic pool and views! Can’t beat the location. I’m surprised how quiet the rooms are.

8

JORGE

3 Apr 2025

·

Stayed 2 nights

Everything was perfect except for the shower that was not properly working, hot water was not constant.

6

Julie

10 Feb 2026

·

Stayed 4 nights

The hot water temp was scalding and difficult to adjust in the shower, room lighting was weird - all controls at door entrance meant no separate light switch in the bathroom. Also the duvet was too hot and air con got less effective overnight so we woke up sweating in the middle of the night. Location was great though.

6

Lee

22 Dec 2024

·

Stayed 1 night

Room was very small. Squashed into next to el Elevator.

6

Dominique

27 Mar 2025

·

Stayed 2 nights

Great staff but room I was in was very small and ok but not wow

10

Kevin H

23 Nov 2025

·

Stayed 2 nights

Clean room, great location and kind staff! Reception staff Jenny was excellent. Bathroom/shower is a bit open plan so could be awkward for new relationships lol

6

Andrew

19 Oct 2025

·

Stayed 1 night

Room felt small for the price paid. Carpet in the hallway lifting in several areas. Not what I expected for the class out hotel

10

Emma

15 Jan 2026

·

Stayed 3 nights

Comfiest bed I've ever slept in. Everything was clean, room was spacious. Gym was well equipped. Pool area was lovely. Added breakfast one morning for $42pp, which had a great selection and included barista coffee which was great.

6

Sam

25 Jan 2024

·

Stayed 1 night

Was only here for one night hotel was lovely but the shower was poor, didn’t have time to talk to reception about it as I was leaving for the airport but it barely got hot and only trickled out the tap, may have been because I was using it at prime time but apart from that hotel was nice condition clean and tidy, parking is not very clear when booking through hotels.com so make sure to check before you arrive as you cannot park at the property

10

StevenCarl

11 Aug 2025

·

Stayed 2 nights

This area was really beneficial to stay in since it was by the night life, shopping areas, and good restaurants. Property felt safe due to having to have a key to enter the floor you stayed on. Room was very nice and spacious.

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Service

Service is widely described as friendly, helpful and accommodating, with standout assistance at reception and concierge and occasional early check-ins. However, some guests experienced billing errors, slow or unresponsive follow-up, check-in delays, and rude interactions.

Related guest reviews

2

Ian

24 Jan 2024

·

Stayed 11 nights

The staff are incredibly rude and unprofessional A girl named Franny apparently a manger was the worst person I have ever had to deal with even her co workers tried to tame her but she was a terrible person. The room service was very poor and inconsistent on some occasions but others it was perfect. the room and the facilities are good but the staff especially Franny are dragging it down she should be fired immediately as we are planing another trip soon and will be calling and making sure she is no longer there before booking again. I cant believe a person like Franny can be a manager at a 5 star hotel with her attitude and personality.

4

Steve

16 Jul 2025

·

Stayed 3 nights

Stayed for 3 nights. On arrival night and then subsequently every day asked them to change the batteries in the room safe. Every time at reception we were assured engineering would sort it as a matter of urgency so that we could use the safe. Never sorted. Room was never cleaned before 3 or 4 pm which is too late in the day when we were up and out before 8 am….

10

Peter

23 Apr 2023

·

Stayed 3 nights

The Staff where all extremely accommodating on any request we had. Some of the best trained staff I have seen for a very long time time, Thank you so much

10

Marian

22 Jul 2025

·

Stayed 1 night

Very happy with our stay, staff members at Reception and Concierge were very friendly and helpful. We requested for early check in with paying abit extra to upgrade room as our flight arrived very early and reception staff was helpful to assist with our request. The bedroom was very spacious with great views of Brisbane city and looks newly renovated. Bedding was excellent, so comfortable and bedsheets so smooth, we had a very good sleep due to good bedding, very happy with the bed. Located right in the heart of the city within walking distance to reataurants n shops opposite Uptown Shopping Mall and Food court. Abit of a walk to Central Station so we took the cab with our heavy luggages and it cost around $12 which is Ok. Beautiful Chic Hotel and great ambience at Lobby n restaurant area.

6

Jenny

30 Jul 2025

·

Stayed 4 nights

Reception was too small and in front of the lifts. This caused issues when busy. We are still trying to sort out the bill. We paid up front and they are charging us again, despite them confirming we’d already paid, on check-in. Lovely staff restaurant great but worried about our bill. We've been told we’d get a refund and an email to confirm we would get our money back, but nothing yet

10

ryan

19 Jul 2024

·

Stayed 1 night

Very helpful offered early check in

10

David

31 Jan 2025

·

Stayed 5 nights

An extra special thank you to the Hyatt Regency Hotel staff member who took the time and effort to have medication that was accidentally left behind in our hotel room fridge sent via parcel post to our next stop which was in Melbourne. This was truly "above and beyond"!

6

Alex

28 Feb 2024

·

Stayed 5 nights

Great centrally located hotel with good pool. Arrived at 16:00 has to wait til past 17:00 to get our room, hotel did offer free breakfast as a result. Shower temp variable and poor pressure. Breakfast is good and plenty of it.

10

Peter

19 Feb 2025

·

Stayed 4 nights

Had a great stay. Winston at the front desk was exceptional, especially during checkin.

10

Rebecca

16 Jun 2024

·

Stayed 2 nights

I truly don't know why I have not stayed here before, it was a fantastic stay, in every way. Every facet from calling ahead for directions to the easy valet service, the welcome and helpful team at Reception who ensured I updated my Hyatt membership, to the plentiful breakfast and friendly team in the dining area each day. Then our rooms were well appointed with comfortable beds, fast free wifi, and it was so quiet. Your room service and also cleaning team are incredibly fast and thorough too. I had the most restful stay, I'm so impressed! Conveniently located to everything we love in the Brisbane CBD too. We will definitely return.

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Location

Exceptionally central on Queen Street Mall for shopping, dining and public transport, with many attractions and South Bank walkable. Vehicle approach via the back alley can be confusing, and some drivers or taxis struggle to reach the entrance.

Related guest reviews

8

Dardi K

22 Jul 2025

·

Stayed 2 nights

Not easily accessible as only entry for vehicles is in backstreet alley way for service vehicles for local bars, restaurants, etc.

10

Sathish

10 Aug 2025

·

Stayed 3 nights

Best location for all around access. Right across from local trains.

8

Glenn

19 Sept 2025

·

Stayed 2 nights

Location

8

LYNNE

24 Aug 2025

·

Stayed 1 night

Hotel is conveniently located in Queen Street mall. Only stayed one night so did not visit restaurant or swimming pool. Receptionist said he wasgiving us an upgrade as was our first time staying there. Room was exactly what I had booked online. Appeared only upgrade was putting us on floor 26....the top floor! However they did give us an extra hour for our checkout which was good.

10

CHANG

1 May 2025

·

Stayed 4 nights

Location

10

Prem

24 Mar 2025

·

Stayed 1 night

If driving, getting to the hotel was very difficult. Otherwise everything was excellent.

10

Chris

5 May 2025

·

Stayed 3 nights

Great location and easy access

6

ann

7 Dec 2023

·

Stayed 1 night

incredibly difficult for Ubers/taxis to find as they have to drive down a mall and are hesitant to do so

10

Belinda

5 Jan 2025

·

Stayed 2 nights

I like the location. It was easy to walk to Southbank where there are parks and restaurants performance centres in our galleries

10

StevenCarl

11 Aug 2025

·

Stayed 2 nights

This area was really beneficial to stay in since it was by the night life, shopping areas, and good restaurants. Property felt safe due to having to have a key to enter the floor you stayed on. Room was very nice and spacious.

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Dining

Breakfast is frequently praised for quality and variety, and the on-site restaurant and rooftop bar receive positive feedback. Some guests encountered disorganized or slow breakfast/service, high drink prices, limited hours or closures at the pool bar, and slow room service.

Related guest reviews

10

Rosemary

6 Jul 2023

·

Stayed 2 nights

Dining at Lennons restaurant was of an excellent standard. All good including breakfast was delicious. Beds very comfortable and tv size excellent. Roomy.

10

Iain

23 Jan 2023

·

Stayed 6 nights

Staff all very helpful. Great breakfast.

8

Johanna Elisabeth

4 Sept 2024

·

Stayed 2 nights

Great hotel but don’t go for the pool bar on a Monday or Tuesday because it’s closed. So try and stay different days

10

Pierrot

13 Jul 2025

·

Stayed 1 night

Good hotel overall, good location, the breakfast buffet was phenomenal, the staff were very nice and helpful, the hotel was clean and bed was comfy. The room was a bit smaller than anticipated for the price paid and the add ons get expensive; I didn’t like the extra $25/hr for late checkout. Not sure if this hotel was good value for the money in the end.

6

Kate

21 Dec 2023

·

Stayed 1 night

Hotel itself was nice, rooms were clean and the location was great. Our issue was, the hotel does not accept cash. With the staff at the hibiscus bar telling us that "cash is an old thing". Waited about 10mins for a schooner of ginger beer to be told they are out and they could substitute for a mocktail.

8

gilbert

5 May 2025

·

Stayed 2 nights

This is an ideal location for the city centre, right in the middle of the major shopping area. The breakfast arrangements were disorganised. Tables not cleared and guests having to wait for a table. On both days there was no milk or cups for the tea, and the coffee machine produces luke warm coffee. In addition our twin beds were small singles when most hotels provide at least queen doubles for twins, so disappointing.

10

Ronald

4 Sept 2025

·

Stayed 1 night

Good bar, and breakfast. Good location.

10

Melani

7 Sept 2025

·

Stayed 2 nights

Breakfast has great options. Location is perfect.

8

Jordan

16 Dec 2023

·

Stayed 4 nights

Excellent location. Food at restaurant was great. Room service was extremely slow and unresponsive. Fitness center is minimal for such a large property. Pool is beautiful but also undersized for the property.

8

Joannah

15 Sept 2025

·

Stayed 2 nights

Great Location. Very good wine list .

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $346	6 $239	7 $238
8 $184	9 $182	10 $345	11 $379	12 $282	13 $264	14 $264
15 $211	16 $161	17 $219	18 $251	19 $231	20 $355	21 $217
22 $161	23 $173	24 $261	25 $269	26 $226	27 $255	28 $233
29 $171	30 $173

Su	Mo	Tu	We	Th	Fr	Sa
		1 $206	2 $212	3 $217	4 $257	5 $341
6 $156	7 $160	8 $196	9 $196	10 $201	11 $174	12 $166
13 $130	14 $130	15 $183	16 $140	17 $145	18 $150	19 $166
20 $130	21 $130	22 $140	23 $140	24 $145	25 $150	26 $188
27 $168	28 $176	29 $174	30 $222	31 $327

Hyatt Regency Brisbane

Prices for Hyatt Regency Brisbane

Monthly average prices

About this property

Location

Room options

1 King with City View

1 King Bed with View

1 Queen Bed with City View

1 Queen Bed High Floor

Room, 2 Double Beds (High Floor)

1 King Bed High Floor

Room, 2 Double Beds (With View)

Standard Suite

Guest reviews of Hyatt Regency Brisbane

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt Regency Brisbane

Prices for upcoming dates